Pullman Quay Grand Sydney Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 1,258 reviews

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Pullman Quay Grand Sydney Harbour - Image 1
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61 Macquarie Street, 2000 Sydney, Australia

Description

Hotel extras

  • 24-hour reception, secure parking, and valet parking for your convenience.

  • Recreation deck including pool, spa and gym overlooking Circular Quay

  • Try signature cocktails at our vista bar, Hyde Hacienda & modern, seasonal cuisine in Q Dining

  • 3 flexible meeting spaces with pre-function area overlooking Circular Quay

  • Ideal location with views of the Royal Botanic Garden and Sydney Harbour from balcony suites.

Our accommodation(s)

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Hotel location

Pullman Quay Grand Sydney Harbour

61 Macquarie Street
2000 Sydney
Australia

GPS:-33.860545, 151.213036

Telephone
Fax +61 2 9256 4040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,258 reviews

TripAdvisor Rating  4.5/5  1,906 reviews

Certificate of excellence 2023

Good stay at Pullman Quay Grand Sydney Harbour

Customer review rating 4.5/5

Sunny L. Families - Confirmed reviews ALL

We had a great time at Pullman Quay Grand Sydney Harbour from a warm welcome at the reception desk to the staffs we met at the restaurant and staffs supporting check-out process.

Dear Tran Chau L. Pham, Thank you for taking the time to share your feedback about your stay at Pullman Quay Grand Sydney Harbour. We're delighted to hear that you enjoyed your experience overall and appreciated the warm welcome from our team. We apologize for the delay in breakfast service. We understand the importance of a timely meal to start the day, and we'll take steps to ensure that this doesn't happen again. We've also taken note of your comment regarding a welcome drink. We'll review our current practices to see how we can improve this aspect of your stay in the future. Your satisfaction is our top priority, and we appreciate your feedback. We hope to have the opportunity to welcome you back to Pullman Quay Grand Sydney Harbour soon. Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Team

Great stay

Customer review rating 4.5/5

Kerry Families - Confirmed reviews ALL

Easy, early check in, a beautiful room and excellent staff made the stay very enjoyable.

Dear Kerry M., We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Quay Grand Team

Great Harbour views and everything within walking distance

TripAdvisor rating 4.0/5

QueenItchyFeet TripAdvisor review

Great view of the bridge from room! Central to everything being located at Sydney hub of Circular Quay! Ferries to Manly Taronga Zoo, and Darling Harbour at doorstep as well as many more great places! Oz jet boat at door also! Just around the corner from the iconic Sydney Opera House! Worthwhile the stay! Great restaurants in and around walking distance to all! Would recommend 👌 Spa is a corner spa and was a little small but overall enjoyed the stay.

Dear QueenltchyFeet, We very much appreciate your rating regarding your stay at the Pullman Quay Grand Sydney Harbour. We’re pleased to hear that you enjoyed the great views of the Harbour Bridge and found our location so central to all the attractions, including the Sydney Opera House and the ferries. It’s great to know you had a good time exploring the area, with plenty of restaurants and activities nearby. We appreciate your feedback about the corner spa, and we’re glad it didn’t detract from your overall experience. Thank you for recommending us! We look forward to welcoming you back for another enjoyable stay. Warm regards, Pullman Quay Grand Management Team

Location was outstanding

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Desk staff were terrific. Restaurant staff were slow. There was spoilt food in our room in the fridge when we checked in, and the cold tap in the bathroom sink had a slow leak once used.

Dear Penny M., Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. We appreciate your honest comments as they help us improve our services. We are truly sorry to hear about your experience with the restaurant service. We strive to provide prompt and efficient service to all our guests. We will investigate this matter further and take appropriate action to prevent similar occurrences in the future. Regarding the spoiled food in your fridge and the slow leak in the bathroom sink, we apologize for any inconvenience this may have caused. We understand that these issues can significantly impact your stay. Please be assured that we have taken steps to address these problems and will ensure that our housekeeping team conducts thorough inspections of all rooms before check-in. We value your business and hope you will give us another opportunity to provide you with a more satisfying experience. Please do not hesitate to contact us directly if you have any further questions or concerns. Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney

Fabulous location and and stay!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We had a wonderful stay from the time we arrived until the end of our stay! The concierge helped us right away when we arrived and he was able to get us into our room early after we had flown overnight for an early morning arrival. He was very helpful with the area, things to do, places to eat nearby. We really appreciated him and his kindness! Our room was amazing and very clean, they have a great staff! The location couldn’t have been better!

Dear Michelle M., Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay.   It's fantastic to know that our concierge was able to assist you promptly and provide helpful recommendations. Our team strives to make every guest's stay as comfortable and enjoyable as possible. We're also delighted that you appreciated your room and its cleanliness. Your satisfaction is our top priority. Thank you again for choosing Pullman Quay Grand. We hope to welcome you back in the future! Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

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Other web-users rate our hotel

  • 808 reviews 9.7/10 Location
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  • 206 reviews 5.5/10 Cleanliness
  • 149 reviews 5.4/10 Value
  • 141 reviews 6.6/10 Breakfast

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