Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel 4 stars

Customer review rating (ALL Rating) 4.1/5 3,899 reviews

Hotel extras

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Elegantly appointed and stylish, guest rooms at Fairmont Resort Blue Mountains provide the perfect retreat within this peaceful setting. Recently refurbished, each guest room and suite is spacious, comfortable and contemporary, featuring views over the Ja mison Valley, the Blue Mountains National Park, Leura Golf Course and the hotel's gardens and walkways. Guests staying at this superb Blue Mountains hotel can enjoy a range of in-room facilities, including a minibar, WIFI access, an LCD TV and ensuite.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  3,899 reviews

TripAdvisor Rating  4.0/5  3,313 reviews

Great family holiday

Customer review rating 5.0/5

Sue Families - Confirmed reviews ALL

Great location, heaps to do, room was perfect for our family and the service was wonderful!

Dear Susan W., We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chamarie Ramubkkana

Gorgeous grounds and heaps of things to do

Customer review rating 4.0/5

Michelle B. Couples - Confirmed reviews ALL

Fairmont Blue Mountains is a beautifully landscaped hotel with multiple restaurants to meet any appetite. Our room was lovely and lots of room to move in. I'd love to see a refresh of the rooms in particular the water pressure in bathrooms.

Dear Michelle B., Thank you for taking the time to tell us about your experience at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. I am sorry that your room did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chamarie Rambukkana

Resort style Hotel with plenty of activities

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very nice rooms and comfortable feeling throughout the Hotel

Dear Richard W., We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chamarie Rambukkana

Well located.

Customer review rating 3.5/5

Albrekhafam Families - Confirmed reviews ALL

the location of this resort was perfect. Kids facilities very good. our kids enjoyed the stay. the only negative I have is that the smell of the room was not good at all. looks like the carpet hardly gets cleaned no deodorizer in the room.

Fond Memories

Customer review rating 4.5/5

Christopher T. Families - Confirmed reviews ALL

Wonderful place. It's been some 4 yrs since our last visit ( unfortunately) but it still is a great place to stay. Yeah the outside could do with a bit of attention (building) but the gardens, pathways tennis courts have shown major improvements. There's everything a family needs. 2 pools, tennis, basketball, outside exercise area, train rides, games room, horse riding, cinema & the on sites ice skating rink is fantastic. Staff were attentive & helpful. People have to remember staffing across hospitality is a nightmare @ the moment & a bit of patience is required. Restaurants are always busy, so book ahead. If your looking for a cheaper option, visit the golf club across the road. Good food @ a fraction of the price. Will we return? You betcha. Love this Hotel & all it offers.

Dear Christopher T., We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chamarie Rambukkana

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Other web-users rate our hotel

  • 883 reviews 8.4/10 Location
  • 1,919 reviews 6.3/10 Room
  • 2,089 reviews 7.5/10 Service
  • 46 reviews 4.1/10 WiFi
  • 1,220 reviews 5.3/10 Food
  • 634 reviews 4.2/10 Cleanliness
  • 574 reviews 6.4/10 Breakfast
  • 455 reviews 4.7/10 Value

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