Fairmont Resort Blue Mountains - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.0/5 4,549 reviews

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Description

Hotel extras

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa & Wellness Centre in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to the historic Leura Golf Course

  • 23 flexible conference and event spaces

Our accommodation(s)

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Hotel location

Fairmont Resort Blue Mountains - MGallery Collection

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,549 reviews

Customer review rating 4.0/5

Isobel M. Couples - Confirmed reviews ALL

Very comfortable & spacious room. Good standard of cleanliness, very efficient & welcoming receptionist.

Dear Isobel, Thank you for sharing such lovely feedback. We’re delighted to hear you enjoyed your spacious room and found our team welcoming and efficient. It’s wonderful to know the app experience and various aspects of your stay met your expectations. We truly appreciate your recommendation and hope to welcome you back to the Blue Mountains again. Kind regards, Guest Relations Team Fairmont Resort Blue Mountains

Customer review rating 5.0/5

Bruce D. Couples - Confirmed reviews ALL

The staff were great especiallystaff at sublime vearded guy and guy with dark glassesand young new fella at thd whiskey bar

Dear Bruce, Thank you for such fantastic feedback. We’re thrilled to hear you enjoyed a warm welcome, easy parking, and a comfortable stay. It’s wonderful to know our team made such a strong impression—especially the Sublime staff and the team member at the Whiskey Bar. They’ll be delighted to hear your comments. We appreciate you highlighting the WiFi speed as an area for improvement, and we’re working on enhancements to provide a smoother connection. It was a pleasure having you with us, and we hope to welcome you back to the Blue Mountains again. Kind regards, Guest Relations Team Fairmont Resort Blue Mountains

Customer review rating 4.5/5

George R. Couples - Confirmed reviews ALL

Staff and amenities were first class

Hi Geroge, Thank you very much for taking the time to share your feedback following your recent stay with us at Fairmont Resort Blue Mountains. We are delighted to hear that you found our staff and amenities to be first class, and that so many aspects of your stay, including your arrival experience, accommodation, cleanliness, breakfast, and interactions with our team—were rated so highly. We truly appreciate your generous scores. We’re sorry to learn that the burgers from Sublime Bar did not meet your expectations. Your comments are important to us, and we will be sharing this feedback with our Food & Beverage team to review and improve the experience for our guests. Thank you again for choosing to stay with us and for your loyalty as a Classic ALL member. We hope to have the pleasure of welcoming you back for another relaxing stay in the Blue Mountains. Kind Regards, Guest Relations Fairmont Report Blue Mountains

Customer review rating 3.5/5

Christine R. Solo - Confirmed reviews ALL

My room was modern and very comfortable. However, the public areas of the resort are in need of refurbishment, parts are reminiscent of a 1970's motel, albeit a trendy one. Staff were friendly and helpful. Food offerings could be better for a 4 star property, the room service menu is very small.

Dear Christine, Thank you for taking the time to share your feedback. We’re pleased to hear that you found your room modern and comfortable, and that our team made a positive impression during your stay. We also appreciate your honesty regarding the areas that didn’t meet expectations. Your comments about the public spaces, breakfast variety, and room service menu are valuable, and we’re actively reviewing these aspects as part of our ongoing improvement plans. We’re sorry for the inconvenience with the parking validation and the challenges with mobile reception — both can certainly impact the overall experience, and your feedback helps us address these issues more effectively. Thank you again for staying with us. We hope to have the opportunity to welcome you back and provide a more seamless experience. Kind regards, Guest Relations Team Fairmont Resort Blue Mountains

Customer review rating 5.0/5

Muhammad B. Couples - Confirmed reviews ALL

Very attentive and friendly staff.

Dear Muhammad, Thank you for sharing your feedback. We’re delighted to hear you had a very enjoyable stay and that our team made you feel welcomed and well looked after. It’s fantastic to know that Karen and Huang contributed to making your experience memorable — we’ll be sure to pass on your kind words. We’re thrilled that every aspect of your stay, from the room and dining to the sustainability initiatives and ALL member recognition, exceeded your expectations. It was a pleasure having you with us, and we look forward to welcoming you back for another exceptional stay in the Blue Mountains. Kind regards, Guest Relations Team Fairmont Resort Blue Mountains

Other web-users rate our hotel

  • 1,425 reviews 8.2/10 Location
  • 2,713 reviews 5.8/10 Room
  • 2,827 reviews 7.6/10 Service
  • 24 reviews 3.6/10 WiFi
  • 1,571 reviews 4.9/10 Food
  • 1,013 reviews 5.5/10 Comfort
  • 891 reviews 3.4/10 Cleanliness
  • 695 reviews 6.6/10 Breakfast

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