Sofitel Sanya Leeman Resort

Sofitel Sanya Leeman Resort

Customer review rating (ALL Rating) 4.4/5 507 reviews

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Hotel extras

  • Soak up sea and mountain views

  • French "Art de Vivre" vacation

  • Heaven for younger guests

  • MyKids exclusively for Accor Live Limitless members

  • MyGlass exclusively for Accor Live Limitless members

ALLSAFE approved hotel

Hotel location

Sofitel Sanya Leeman Resort

No. 28 North Haitang Road, Haitang Bay, Sanya, Hainan Province
572014 SANYA
China

GPS:18.335466, 109.740818

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  507 reviews

TripAdvisor Rating  5.0/5  3,792 reviews

Very good experience in Sofitel Sanya Leeman Resort.

Customer review rating 5.0/5

Shuang L. Families - Confirmed reviews ALL

Best room, best service. I booked 2 night Deluxe Ocean View Suite and 1 night garden view king bed room. Because I just have 2 tickets for upgrade my room to suite. Jason help me upgrade the garden view room to suite of the last night. Then I don't need to move to another room. Really thank him. We meet the COVID-19 issue during I stay in the hotel, hotel organized a very good PCR test for all person every day. Anyway, looking forward the next time.

Dear Shuang L., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Pang GEM

Amazing hotel with stunning views and the best service!

TripAdvisor rating 5.0/5

Tour48727184885 Couples - TripAdvisor review

Sofitel is Sofitel. I always say this when staying at one of these hotels. From your arrival to the most beautiful entrance, welcome drinks and smiles from the staff, there is no better service than this. The staff member Emma went far beyond to help us and cater for our needs as well as with information. Food. We are platinum members, so we can use their club Mil……. The food options there are really limited for afternoon tea and dinner, but it’s honestly more for snacks than anything else. The food was always good, and in the lounge staff, Elaine, Cindy and Delia were soooo nice, and I mean super nice and provided top-notch service. Now I want to mention Zora!! Wow, wow, wow is just a part of how I can talk about her. Her excellence in service, smile and the cocktail-making skills is faaaaaarrrr above anyone else we encountered. She was in all aspects, the most engaging, friendly and fantastic staff member. Even when she was busy, she would come to greet us and ask what we needed. Really I can’t express more how amazing this jewel of a person is!!!! Breakfast was great with many options and really delicious food. We also did the dinner buffet, and the food was great with excellent service and thanks to Mike for your service. So much delicious food, honestly. Pools. There are a total of 6 pools spread out throughout the resort. Maybe more hidden ones. We spent most of our time at the beach pool which was so nice, and mid-day, there were always chairs, so great time to relax and towels at the pools as well as water which is a nice touch. Rooms! The room beds were so comfy!!! The rooms were spacious, and the sea view we had was stunning. We also stayed in a suite room for a few days, and that was even better and more amazing!!! Cleaned well and very comfortable. Beach. The beach you can’t swim in but is so pretty to walk around on and the sand is just so soft! Honestly, I just want to return to this resort again if I visit Sanya.

Dear Guest, Thank you for choosing to stay in our hotel! I am very glad to have your affirmation, your satisfaction is the driving force for us to move forward! We look forward to your next visit! I wish you all the best! Sincerely hotel management

Amazing Stay , Excellent Service

TripAdvisor rating 5.0/5

297raeda Families - TripAdvisor review

Outstanding hotel , Great rooms , Excellent Customer service , I WILL BE BACK , Thanks Mr Marc De beer for his outstanding management that we seen it while dealing with every staff ,excellent job guys

Dear Guest, I am very glad that you have chosen our hotel and enjoyed a wonderful holiday. We sincerely look forward to seeing you again in the near future and wish you a happy life. Sincerely hotel management

Ask for Joly at the concierge desk! She will make sure you have a great experience!

TripAdvisor rating 3.0/5

Maliza4Cambodia Solo travel - TripAdvisor review

This was my 1st time using this hotel brand! Joly is the GOAT ( greatest of all time) at the Sofitel and her team, at the concierge service, is learning from the best. My colleague also stayed at this hotel in July and got the same excellence in service from Joly. She was very responsive to my requests and she helped me navigate the health code requirements. The fish at the Thai restaurant was the highlight of the Sofitel meals followed by the pastries that were served during breakfast. Cindy at the club lounge got a second chance. 1st impressions on hotel guests are lasting, however we all deserve a second chance and some DEIJ training. The 1st time I arrived for breakfast at the club lounge, Cindy tried to redirect me downstairs. I kindly informed her that I could have breakfast downstairs OR I could have breakfast at the club lounge, maybe she should check my reservation status before trying to send me away. When I asked about fresh juice , she noted they were out and would probably get some next week. Well everyone deserves a second chance so I went back the next day and the guest services greatly improved! They even had fresh watermelon juice. The hotel grounds were beautiful. They have a small seating area by the beach that is perfect for listening to the ocean and watching the waves. You can not swim in the water at this bay. However, you can see the ocean from the beach pool. All of the pools at the Sofitel were amazing! Lara at So Spa was lovely and her team was so adorable. They were Kind ladies ready to provide you with a relaxing day at the spa. I’m glad I stayed at the Sofitel for 8 days because their guest services improved over time.

Dear Guest, We are very glad that you choose to stay in our hotel. Your recognition and praise to us make us feel honored! I will share your opinion with our team, we will continue to improve and insist on doing better. Thank you again for your visit and valuable comments, we are looking forward to your next visit! Sincerely Hotel management

Fascinating Holidays

TripAdvisor rating 5.0/5

China_Michael888 Families - TripAdvisor review

It was again great to be back to our favorite Hotel in Sanya. From the minute of arrival we could enjoy the great service and hospitality. Especially I would like to mention the Club Millesime around Cindy, Zora and all the other staff there. They took so much care of us and our needs! And Laifong helped us organize whatever we needed. Beside the great staff, the hotel area, swimming pools and views are fantastic. And we really like the Thai restaurant! I recommend to just go there, you will not regret it.

Dear Guest, Thank you for choosing to stay at Sofitel Sanya Leeman Resort. We are very happy that you shared your experience here with us, and we are honored to provide you with an unforgettable stay and a good mood. We sincerely looking forward to your next visit again, we will provide you with a more comfortable stay experience! Sincerely Hotel management

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