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Sofitel Sanya Leeman Resort Hotel

Customer review rating 4.6/5 3,173 reviews

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Sofitel Sanya Leeman Resort
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+ 26 Services
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Hotel extras

  • Soak up sea and mountain views

  • French "Art de Vivre" vacation

  • Heaven for younger guests

  • MyKids exclusively for Le Club AccorHotels members

  • MyGlass exclusively for Le Club AccorHotels members

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SANYA FENGHUANG
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • KayakingPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Sanya Leeman Resort

Haitang Bay
Haitang Bay District
572014
sanya
china

Tel: +8689832998888

Fax: (+86)898/32993333

Check-in from 15h00

Check out up to 12h00

  • By plane

    SANYA FENGHUANG At 42km / 26.1 miles - Shuttle free

  • By train

    SANYA HIGH SPEED At 35km / 21.75 miles

GPS :18.335466, 109.740818

Our accommodation(s)

SUPERIOR ROOM, 1 King Bed, Garden View

Accessible room
  • Max. number of persons: 3
  • Area: From 50 m² / 538 sq ft
  • Views: Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Beds, Garden View

Accessible room
  • Max. number of persons: 3
  • Area: From 50 m² / 538 sq ft
  • Views: Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE ROOM, 1 King Bed, Lake View or Mountain View

  • Max. number of persons: 3
  • Area: From 50 m² / 538 sq ft
  • Views: Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE ROOM, 2 Single Beds, Lake View or Mountain View

  • Max. number of persons: 3
  • Area: From 50 m² / 538 sq ft
  • Views: Lake View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM,1 King Bed, Ocean View

Accessible room
  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, 2 Single Beds, Ocean View

Accessible room
  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

PREMIUM LUXURY ROOM, 1 King Size Bed, Full Ocean View

  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft

PREMIUM LUXURY ROOM, 2 Single Size Beds, Full Ocean View

  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft

LUXURY ROOM, 1 King Bed, Pool View.

Accessible room
  • Max. number of persons: 3
  • Area: From 60 m² / 646 sq ft
  • Views: Pool side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM, 2 Single Beds, Lagoon Pool Access

Accessible room
  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft
  • Views: Pool side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM, Club Millésime Access,1 King Bed, Ocean View, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Access, 2 Single Beds, Ocean View, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Family Room, 1 King-size bed and 1 themed-bed

Accessible room
  • Max. number of persons: 3
  • Area: From 65 m² / 700 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Automatic wake up call(...)
Rooms

Our restaurants and bars

CUISINE

Type of cuisine: International

Lavished buffet served for breakfast and dinner including authentic home-style and innovative Chinese, Western and south East Asian cuisine, as well as a la carte available for lunch and dinner.

Lunch

07:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HAINAN PEARL

Type of cuisine: Chinese

Here you will enjoy genuine Chinese cuisine featuring the finest Cantonese dishes centered on seafood and local specialties. The 3 private dining rooms provide greater privacy for your gatherings with friends and family.

Menu (PDF)

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Thai

Type of cuisine: Thai

Come and enjoy our delicious Thai food. Our team of talented chefs have prepared a feast of truly authentic Thai cuisine. Located by the main pool.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

The Lobby Lounge is a combination of elegant tea house and cocktail bar with a view over the tropical landscape and turquoise sea. A selected variety of food and drinks are served daily as well as our signature afternoon tea sets.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EAU BAR

Non contractual photo

Nestled within our tropical gardens and next to our main pool the Eau Bar is the place to be. It offers a variety of classic and refreshing beverages, snacks and creative cocktails to enjoy at any time of the day.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 1,100 m²

  • Maximum capacity: 999 people

  • Maximum banquet capacity: 66 people

Find out more

Our guest reviews for
Sofitel Sanya Leeman Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,173 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,573 reviews

Poor dining experience

Customer review rating 4.6/5

Lam W. Y. Couples - 10/10/2020 Confirmed reviews ALL

The lounge food and drinks offering is disappointing. It does not even match with normal city area lounge food quality and selection. And those are even cheaper options as compared to this resort. Also the restaurant dining experience is bad too. The bbq set which cost rmb388 per person is also worse than a rmb88 buffet selection in normal four star restaurant in fuzhou. I can’t help but wonder why would a five star hotel resort offer such lousy food in sanya. The hotel is located in newly developed area, so not much nearby facilities. The imax cinema beside the resort is also not opened yet. As for spa, I wanted to try and book but they were only got back to me half an hour after I called to “check” for availability. The service, is really quite bad. I don’t think I would ever come back again. Also, I used my room suite upgrade voucher for this stay. It took me 40 mins to check out as the front desk have me the wrong bill three times. First of all, they don’t know how to offset the room upgrade voucher which was alrdy stated in the booking. The whole rate is charged to me despite me reminding them I have room upgrade voucher. Then the bill is still charged wrongly despite multiple attempt to separate the dining and the room charges. There was also not fruits or drinks voucher for diamond member offered in the room, where I was offered for every accor hotel stay elsewhere. I almost could not find anything nice to say about this hotel. The beach is also disappointing. I will not recommend this hotel to anyone and probably will never come again.

Dear Mr .L., Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. We are very sorry that something we should do better to make you have a better ,experience; please allow me to express my sincerest apologies. We need to strengthen our process to make our valued diamond member have a great experience in our hotel ,it is very pity I didn't have a chance to meet you and check your satisfaction during the stay ,More training already in placed to conduct to our team about member updated benefit ,detailed service and proper interaction to our top valued guest . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Weng Guest Experience Manager

Big Room

Customer review rating 4.6/5

Steven L. Families - 23/09/2020 Confirmed reviews ALL

Really big Room and great services.

Dear Mr L., Thank you for staying with us and for being a valued guest, we truly appreciate your support ! We are thrilled to hear you had a good time and we will always be there for you anytime. Sincerely, Lisa Weng Guest Experience Manager

Great Island retreat

Customer review rating 4.6/5

Danielle S. Friends - 19/08/2020 Confirmed reviews ALL

Staff were very welcoming, they ensured that we were looked after and were very friendly. This was the case prior to arriving. Key staff went out of their way to help with making arrangements for our golf trips. The pool areas are beautiful and tranquil. The breakfast is extensive.

Dear Ms. S., Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. We are thrilled to hear you like our hotel . I am super happy to to hear they made a difference in your stay ! We hope your next visit will be as pleasant as the previous one,look forward to seeing you soon. Sincerely, Lisa Weng Guest Experience Manager

Beautiful resort

Customer review rating 4.6/5

Rachel Families - 31/07/2020 Confirmed reviews ALL

A pleasant stay in Sanya. Good food in the buffet restaurant, several pool areas with good design.

Dear Rachel, Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. We are thrilled to hear you like our hotel . We hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Weng Guest Experience Manager

Below expectations

Customer review rating 4.6/5

Anonymous Solo - 24/07/2020 Confirmed reviews ALL

I came to Sanya to swim in the seas, unfortunately not possible but I was not made aware prior. Besides the pools are so hot wherein it unpleasant to swim.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is very sorry that due to safety consideration and government regulation ,Haittangbay is not allow go to swimming far away from beach ,but just play with water and slight swimming in the area close to beach it is no problem .And thank you for mentioned the staff issue ,we already add more staff at front line to unsure service quality Thank you again for sharing your comments , and we hope can see you again and provide better service in near future . Sincerely, Lisa Weng Guest Experience Manager

All great except for the pool

Customer review rating 4.6/5

Rn Families - 12/07/2020 Confirmed reviews ALL

Good food and service, let down by poor water quality in the pool (green and cloudy.) We commented on this during our stay, however it did not improve.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are so pleased to hear you like our food and service . While we are sorry that the swimming pool quality you specified did not meet the expectation. We had set up the strict manager system on our pool to conduct routine checking ,cleaning and chemical treatment . Now our pool water are back our good condition . Thank you again for sharing your experience, and we hope that can have the opportunity to serve you better in the future . Sincerely, Lisa Weng Guest Experience Manager

Well maintained, good location, nice kids club

Customer review rating 4.6/5

Robin N. Business - 01/07/2020 Confirmed reviews ALL

Sofitel Sanya is well located in Haitang Bay, close to Shopping Mall, nice design and well maintained. Well trained staffs and all are very kind.

Dear Robin, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. Thank you for the nice praise to our maintenance.location ,kid club and staff ,this feedback will serve as an encouragement to team. We hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Weng Guest Experience Manager

Hardware of the hotel is great!

Customer review rating 4.6/5

Jeff Friends - 25/06/2020 Confirmed reviews ALL

Hardware is good. But seems under staff.

Dear Mr.M., We are very appreciated that you shared you experience with us regarding your stay at the Sofitel Sanya Leeman Resort. Thank you for your complimentary for our hardware ,meanwhile more detailed service standards training will be conducted to our team ,as well as more coaching and supervision. We are pleased to provide free later check out to our Platinum member ,sorry for the incontinence you experienced . Thank you again for sharing your experience, and we hope can see your soon . Sincerely, Lisa Weng Guest Experience Manager

An underestimated good resort!

Customer review rating 4.6/5

Simona Families - 08/06/2020 Confirmed reviews ALL

The hotel was very nice, well located, the decor was artistic, walk to the beach was a bit long, but the scenery along the walk was beautiful, our family had a wonderful stay!

Dear Si Meng L., We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. It is always a pleasure to receive positive feedback.We are glad to see that you like our hotel and your family had a good time with us.And at the meanwhile we will also be willing to provide the buggy service to our guest ,send our guest to beach ,and thank you again for your nice comment . We hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Weng Guest Experience Manager

Nice stay

Customer review rating 4.6/5

Rachel L. Solo - 16/02/2020 Confirmed reviews ALL

A comfort stay during this situation. All staff works hard and trying their best to provide excellent service. Nice weather and quiet place, you can walk around in the early morning it will make you peace. Really a special experience in Sanya during the CNY holiday.

Dear Rachel , We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. Thank you for the nice praise to our service ,especially our club manager Alice , and we have conveyed your message directly to them and this feedback will serve as an encouragement to all of our staff. At the same time we also notice that more training will be conducted to our staff about the breakfast set menu . We hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Weng Guest Experience

relaxing weekend in Sanya

Customer review rating 4.6/5

Martin Solo - 18/01/2020 Confirmed reviews ALL

I booked Sofitel to have a relaxing weekend in Sanya and you provided me with it (nearly) perfectly. There were two issues with the deposit during check-in and with the WiFi access, but you managed it fully satisfactory in a way which I never experienced before. Your executive assistant manager Mrs. Berthe personally cared for this with her warm and friendly way. Thanks again so much. Only negative point was the sightseeing helicopter, which from time to time fly extremely loud and a bit stinky over the hotel pool. A start and landing place not that close to the relaxing facilities would be great.

Dear Martin, Thank you for staying with us and mostly for taking the time to write a raving comment about us ! We are so pleased to hear you had such a good time with us. Beyond the facilities and product offered, we are thrilled to hear you noted our Marie for her nice service . We look forward to welcoming you back in the near future ! Kind regards, Lisa Weng Guest Experience Manager

All people have been wonderful, starting with Marie Berthe who was exceptional

Customer review rating 4.6/5

Alain B. Couples - 16/01/2020 Confirmed reviews ALL

The service was excellent. Marie arranged car service and did whatever possible to please us. The staff , Martina , Jeannette and others were so nice. The service at Club Millesime was first class. Great hotel and great people. Thanks

Dear Alain B.,, Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. We are thrilled to hear you like our service . I am sure Marie Janet and Martina will be delighted to hear they made a difference in your stay ! We hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Weng Guest Experience Manager

Exceptional

Customer review rating 4.6/5

Sylvie C. C. Couples - 13/01/2020 Confirmed reviews ALL

We were able to rest while being pampered and most of all we needed privacy. All that was accomplished in a beautiful environment under the great care of a discreet but attentive management.

Dear Sylvie C.,, Thank you for staying with and so glad you chose our Hotel ! We are happy you like our environment and the service ,had an enjoyable time with us We hope can see you soon ！ Sincerely, Lisa Weng Guest Experience Manager

Lovely experience

Customer review rating 4.6/5

Iwona B. Couples - 08/01/2020 Confirmed reviews ALL

We had a fantastic stay at Sofitel Sanya Leeman Resort. We stayed for a night, ending our fantastic holiday in China. We were greeted by the fantastic staff upon our arrival, and Martina was so nice and welcoming to us, providing an excellent service and experience. The room was very nice and clean with a magnificent view. We had a great spa day, and finished our lovely stay with a delicious dinner.

Dear Mrs Iwona B., Thank you for staying with us and so glad you had a good time here ! We noted the friendly service of our staff, especially Martina ,whom I sure would be delighted they made a difference in your stay.Also thanks you for mention our room and spa ,we are happy that enjoy the stay . Hope can see you soon . Sincerely, Lisa Weng Guest Experience Manger

Amazing resort

Customer review rating 4.6/5

Bent B. Couples - 08/01/2020 Confirmed reviews ALL

Very nice resort, good breakfast, nice large room. Martina gave us excellent service and was very helpful. Shed helped us find the restaurants, spa area etc.

Dear Bent B.,, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. Thank you for the nice praise to our Martina, and we have conveyed your message directly to her and this feedback will serve as an encouragement to all of our staff. We hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Weng Guest Experience Manager

Awesome

Customer review rating 4.6/5

Francesco G. S. Families - 08/01/2020 Confirmed reviews ALL

Every details was perfect , the welcome in the room with a card and fruits and snacks , great dinner buffe , great Seaview room , amazing breakfast , I though I wasn’t in china for 2 days , amazing food , European taste . Thank you

Dear Francesco G.,, We very much appreciate your comments regarding your stay at the Sofitel Sanya Leeman Resort. Thank you for the nice praise to our room amenities and dinner buffer, we are very happy that you like our Sofitel Live in French way service style . We hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Weng Guest Experience Manager

Amazing

Customer review rating 4.6/5

Steo Business - 07/01/2020 Confirmed reviews ALL

Very satisfied by the level of competence of the staff and the equipment in general

Dear Loic Jean Paul T.,, Thank you for staying with us and for being a valued guest, we truly appreciate your support ! We are thrilled to hear you had a good time and we will always be there for you anytime. See you soon ! Sincerely, Lisa Weng Guest Experience Manager

Great Stay at sofitel Sanya

Customer review rating 4.6/5

Juana Solo - 05/01/2020 Confirmed reviews ALL

I have enjoyed the stay at sofitel Sanya very much during the Xmas holiday. The room is clean and nice with great sunset view. Staff are very friendly and always attentive. The buffet in their restaurant is also great. I will definitely choose to stay at sofitel Sanya again for my future holiday there. Thank you all.

Dear Juana, Thank you for staying with us and for being a valued guest, we truly appreciate your support ! We are thrilled to hear you had a good time and thank you for mentioning about room ,buffer and especially our service .Your comment has made our day and encourages us to ensure guest satisfaction Look forward to seeing you soon ,we will always be there for you anytime. Sincerely, Lisa Weng Guest Experience Manager

One of our best New Year’s Eve overnight stays/ celebrations

Customer review rating 4.6/5

Dr Q. S. H. &. M. L. S. -. H. Couples - 04/01/2020 Confirmed reviews ALL

Arrived early & the room was ready & available for us after we were met in the lobby by Marie, who escorted us to the Club Lounge for check in. We were also met by GM Christophe Hazebrouck at check in & our somewhat complicated luggage was looked after immediately. The room was well appointed with a large welcome plate of petit fours & huge quantity of fruit with a personalized welcome note from the GM. The NY Eve dinner party was well organized with an excellent variety of food, dessert & free flow wine/ champagne... the morning breakfast was just as good— what more could you ask for ?

Dear Dr QR Son- H. & Mrs L Son - H., Thank you for choosing our Sofitel Sanya Leeman Resort to spend your great New year Eve time We are so pleased to hear you had a great experience at our new year party ! It means a lot to us to be complimented for the service and food which we waould like to WOW our guest . And your feedback will serve as an encouragement to all of our staff. Looking forward to welcoming you back anytime ! Sincerely, Lisa Weng Guest Experience Manager

Generous upgrade

Customer review rating 4.6/5

Anonymous Families - 27/12/2019 Confirmed reviews ALL

Super thanks to Ms Kate Peng for her arrangement to let us experience the luxury penthouse suite, which made our very first trip to Sanya memorable!

Dear Mrs.C., Thank you for taking the time to tell us about your experience at the Sofitel Sanya Leeman Resort. We are thrilled to hear you like our luxury penthouse suite I am sure Kate will be delighted to hear they made a difference in your stay ! We hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Weng Guest Experience Manager

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