Pullman Oceanview Sanya Bay Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.8/5 150 reviews

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Pullman Oceanview Sanya Bay Resort & Spa - Image 1
Pullman Oceanview Sanya Bay Resort & Spa - Image 2
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No 158 Sanya Bay Road, Hainan, 572000 Sanya, China

Description

Hotel extras

  • Step outside and you're on the "sea walkway of coconut dream"

  • En-suite swimming pools and 8 unique villas

  • Celebrate in style in one of the largest ballrooms in Sanya

  • A special vacation experience to enjoy all beverage

Our accommodation(s)

Hotel location

Pullman Oceanview Sanya Bay Resort & Spa

No 158 Sanya Bay Road, Hainan
572000 Sanya
China

GPS:18.270597, 109.485573

Telephone
Fax +86 898 8828 6655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  150 reviews

TripAdvisor Rating  4.9/5  4,802 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Seokjun K. Families - Confirmed reviews ALL

It was very helpful to receive a very quick and accurate answer when I asked questions via email even before visiting the resort. Especially, the "Angel" at the reception was very helpful as they were proactive and considerate in checking in. The view and food of the exclusive lounge at the resort were also very good

Dear guest, Thank you for your kind words regarding your recent stay at Pullman Oceanview Sanya Bay Resort & Spa. We are delighted to hear that our team, particularly our receptionist, provided you with excellent service and assistance prior to your arrival. It is also wonderful to know that you enjoyed the views and dining options at our exclusive lounge. Your feedback is highly appreciated, and we hope to welcome you back in the future for another memorable experience.

Nice relaxation

TripAdvisor rating 5.0/5

109abdallahg TripAdvisor review

The hotel has a prime location near the city and at same time having a very nice swimmable beach. Room is top cleaned, most high quality standards kept. Personnel overall are very kind, professional and helpfull, especially the two ladies from the lounge and the frontdesk management namely Gardy and Maria. Breakfast has a good variety choice and there is a space allocated to Accor elite members. Lounge is very nice, calm with a good choice of snacks and drinks. Hotel got a currency exchange service and an ATM from Bank of Telecommunications (one of the best in China). Otherwise, there is maybe a small room for improvement, especially with the English language communication of some front office stuff.. Even, that I don't consider this an issue, since there's always someone around with a good level of English. Special thanks to Maria and especially to Gardy who knew how to turn complaints into compliments. It was overall a nice experience and a good relaxation. I hope to come again in future vacations.

Thank you for taking the time to share your positive experience at Pullman Oceanview Sanya Bay Resort & Spa. We are delighted to hear that you enjoyed our prime location, the cleanliness of your room, and the overall professionalism of our staff, particularly Gardy and Maria. It is always rewarding to receive such commendation. Dear guest, We appreciate your feedback regarding the English language communication among some of our front office team. We continuously strive to enhance our services, and your comments will be taken into consideration for future training and development. It is pleasing to know that you found assistance readily available during your stay. We look forward to welcoming you back for another relaxing vacation in the future.

Outstanding Ocean View Hotel

TripAdvisor rating 5.0/5

hyeminworld Couples - TripAdvisor review

오션뷰라는 이름에 걸맞게 바다가 매우 가까이 느껴져요. 바다뷰는 최고~! 직원들도 정말 친절했습니다. 그리고 라운지가 조용하고 분위기도 좋고 전망도 너무 멋지니 꼭 방문해 보세요! [ Room & View ] I stayed in the Executive Suite. The room offers a close-up view of the sea - outstanding ocean view!. The room is spacious and the air conditioning works well, making for a comfortable stay although the interior feels a bit dated. [ Dining ] Be sure to visit lounge! The view from the lounge is spectacular and peaceful. The food is well presented and neatly arranged. Special thanks to Bartender! His lemon oolong tea looks beautiful and tasty. If you love seafood, you can enjoy live performance during your seafood buffet. [ Service ] Special thanks to all staffs! They brought a cake to my room and sand for us. It was a little embarrassing but truely touching and warm.

Dear valued guest, Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with this trip. It is our honor to get your approval, and your feedback is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.

Customer review rating 4.5/5

Mate V. Couples - Confirmed reviews ALL

A személyzet rendkívül kedves és segítőkész volt, minden kérdésünkben és kérésünkben a rendelkezésünkre álltak. A wellness részleget is kipróbáltuk a feleségemmel – fantasztikus élmény volt, igazán pihentető és igényes környezetben. Külön kiemelném a tiszta és kellemes hőmérsékletű medencéket, valamint a hangulatos pool bárt – ezek hozzájárultak az igazi kikapcsolódáshoz. A lakosztály alapvetően kényelmes és tágas volt, ugyanakkor volt néhány apróbb technikai kellemetlenség: a fürdőkád nem töltődött fel elég forró vízzel, és a víznyomás is alacsonyabb volt a zuhanyzóhoz képest – úgy tűnt, mintha a csap konstrukciós hibás lenne. A terasz gyönyörű, de a méretéhez képest meglepően kevés ülőalkalmatosság állt rendelkezésre. A reggeli bőséges és változatos volt, minden igényt kielégített. Egy alkalommal vacsoráztunk is a hotel éttermében, amely szintén kiváló minőséget nyújtott – ráadásul az árak is teljesen korrektek voltak. A tengerpart rendezett, tiszta és pár perc sétára elérhető a hoteltől – ez különösen pozitív élmény volt. Összességében nagyszerűen éreztük magunkat, szívből ajánljuk a szállodát, és reméljük, hogy lesz alkalmunk visszatérni!

Dear Guest, Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with this trip. Thanks for your satisfied with our service,wellness facilities,pools and breakfast, it is our honor to get your approval, and your suggestion is our motivation for continuous improvement. Regarding the bathroom issues you mentioned, we have reported them to the Engineering Department for follow-up inspection and repair. We sincerely look forward to seeing you again in the future and provide more excellent experience in the next time.

Customer review rating 4.0/5

Qun Y. Solo - Confirmed reviews ALL

房间干净整洁，服务响应比较迅速，会员体验在雅高旗下属中上水平，表演人员专业水平超预期。美中不足的是，走廊隔音太差，第一次在酒店入住是被吵醒的

尊敬的宾客， 衷心感谢您对我们酒店的肯定与支持！很高兴听到您对我们服务及表演节目的认可。我们菲律宾乐队在普瑞思泳池吧的现场演奏一直深受客人喜爱，能为您的用餐时光增添美妙氛围。关于走廊隔音问题，我们深表歉意。我们已对所有客房隔音条进行检查维修，同时我们也会加强巡楼管理，提醒客人保持适当音量，以确保所有宾客都能享受安静舒适的休息环境。感谢您作为雅高忠实会员对我们的支持。我们467间客房均严格执行清洁标准，力求为每位宾客提供整洁舒适的入住体验。期待您的再次光临，我们一定会为您带来更好的住宿体验！

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.