Pullman Oceanview Sanya Bay Resort & Spa Hotel

Great location, excellent service, special thanks to Butler team Steven and Alison!

My family and I loved our stay at this hotel. Amazing staff and super customer service especially from Jaden and Hanks who really looked after us and made sure we were comfortable with everything. Very much appreciated the upgrade and access to the lounge. The sea views were breathtaking. Great places for kids too. The restaurant manager Cindy was super nice too. Highly recommended hotel. We will definitely come back!

Ever since we discovered Pullman Sanya Bay resort, we have never stayed elsewhere when we visited Sanya, The location is not too far from the airport so unlike some other hotels in Sanya you have to travel A. very long distance to get to. This hotel has everything we need for A. relaxing holiday, very generous and well maintained swimming pools spread out the premises, so there’s always somewhere you can find that’s quite to relax. My favorite thing about this hotel has to be the private beach, through an underground walkway from hotel come out to the beautiful beach, beach chairs, umbrellas and towels are provided by the hotel for guests to use free of charge, you can also order fresh coconut, food and drinks, the staff will bring it to you, all you have to do just sit back, relax and enjoy the sun and ocean!! The staff at Pullman are the best of the best!! We want to make A. special thank you to the general manager Ohad and hotel managers Bella and Bella, they are genuinely care for their guests, and always make sure each time we are well looked after and our needs are met! Their attentiveness, professionalism and positive attitudes are also reflected on all their hotel staff, from check in desk, to room service, from breakfast or evening dining, to the pool or the beach, every staff you meet in the hotel are all make you feel welcomed! Also we want to make A. special thank you to the pool bar staff Alan and Eric, those cocktails you made were delicious!! We can’t wait to come back again!

This is a return visit for us, and we absolutely love staying at the Pullman in Sanya Bay. What makes the place so great is the staff. The lobby manager, Bella, is very hospitable; she makes sure we have everything we need and goes above and beyond our expectations. Additionally, the general manager, Ohad, is such a great guy; very welcoming, friendly, and seems genuinely interested in his guests experience. Finally, one of the Breeze Bar staff members, Allen (or Alan?), is amazing at making cocktails and makes awesome personalised recommendations based on your preferred tastes. As for the hotel itself, it is really relaxing and well-equiped. The rooms are spacious and comfortable, and it looks like almost all the rooms offer a great view of the ocean. The pools (over which there are several) are a great size, meaning there is plenty of space for everyone even when the pools get busy. The food and drinks options are good, especially the buffet breakfast. The beach is wonderful, with several loungers and parasols available to unwind on and enjoy the sounds of the ocean. Finally, although we don’t have any kids, there are loads of activities available for families. We can’t recommend this place enough - we know we’ll be back again soon!

What impressed me the most was hanks, who was very grateful for his patience and courtesy during my stay.This is definitely the most unforgettable part of my trip to Sanya

The hotel is located at a ver practical location in Sanya: not too much downtown but still close enough to the city center that everything is reachable with a short cab ride. Pools and the other compound facilities are great. Very nice lounge. The staff is amazing, especially Eric at the lounge and Cindy who keeps the breakfast room running in a most charming way. Always nice to come back to this hotel.

Very pleasant stay, well trained and friendly staff, good facilities, good food

Stayed at Pullman with some friends and we all really enjoyed the trip. From the arrival with friendly bellboys and reasonable security/hygiene check, over the check in experience with Bella周晶晶 who was super helpful throughout the trip. Amazing pools with a nice selection of lane pool, play pool with toys, heated pool, everything was there. The overall hotel was very well maintained and no major maintenance issues where visible. Dean at the outdoor buffet pool bar was very friendly and helpful. Lucky at the lobby bar was very approachable and helpful. The breakfast buffet display was very rich and interesting. Overall all the staff were friendly, level of English was good enough not to run into any issues. There were a number of promotions and happy hours that were attractive and easy accessible. A very enjoyable trip!!!

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Hotel not new anymore, but well maintained. Good breakfast, nice pool area and convenient walkway to the beach. Service is outstanding and makes the difference. Looking forward to staying at Pullman Sanya Bay again

This is was our second time staying at Pullman in three months. It was amazing and we had wonderful time. It was our anniversary and Bella made it such a memorable experience. Thank you Bella for all the preparation you did on our anniversary night, we will remember it for the rest of our life

the assistance from all staff was great especially Bella周晶晶 who was extremal helpful and professional.

Took awhile to check in, but overall the staff was friendly and tried to be as helpful as possible. Room service was slow but food was good. We were really thankful that the room service department was willing to deliver lounge menu items to us knowing we have a young infant sleeping at night. heated pool was too small for the big crowd, hope there was more space for the warm pool given the slightly cool weather and the large amount of young children staying in the hotel.

Amazing location, 15 min from airport. Great staff, rooms spacious. Room was upgraded to 15th floor with amazing sea view, well equiped room with anything you need for luxury holidays. Very friendly staff including Hanks on arrival. Keeps checking all the time in case you need something. No1 girl was Cindy, manager of Western restaurant. She arranged table for New Year evening and looked after us really well the whole stay. Highly recomend to stay there if you travel to Sanya. Private sunny beach with towells provided by hotel in hotel terittory. Nice breakfast, good dinners with 3 x good restaurants selection including BBQ buffet outside. You dont need to leave hotel if you come here, all entertaintment at hotel. Amazing place...

10min from airport, direct beach access to better sea swimming (in my opinion) than either Yalong Bay or Haitang. 5 clean pools, including one reserved for length swimming. Excellent service throughout, felt very welcome indeed. Recommended over some mire expensive properties in Sanya.