Pullman Sanya Yalong Bay Villas & Resort Hotel

We had villa with own pool. It was clean and staff were friendly and helpful 9 points for this (not 10 as English is on low level). However the hotel needs renovation. Paint is going away, woods are broken, tiles in pool missing, major pool slides are out of service, and so on The breakfast buffet is ok for 2 daya, but than is going boring as no changes, and low taste of foods. Juices are not really good, for salt and pepper you have always to search, and omelet is no varieties, and so on. Dinner buffet is price wise ok, but taste is average. Not even I treated to go there twice.... Public bathrooms are missing changing table for babies.

so I have to say the front dest boy.his name gary I asked for my room to be king room and He satisfied me He is very handsome and what makes me think of him better is that he speaks Russian.his Russian is very good and helps us solve many problems This makes me evaluate the hotel better thank u very much Gary boy

my children and my wife are love here all

We have used several different Pullman hotels over the years and although this hotel is starting to look a bit dated the staff are very pleasant and helpful. The room service was excellent and the maids were very efficient. We stayed for 5 nights and breakfast was a pleasure, good quality and choice varied from day to day. The location is good for access to the beach and for local transport taxis and bus. Taxi always available either on site or just outside on the road. Alternative restaurants are nearby for those who want to vary their choice. All in all we enjoyed our stay and would certainly return in the future.

swimming pool villa standard was old and lack of maintenance. some underwater lighting was not working, Jacuzzi bath tub not working and drain defect, shower drain fall direction wrong, water tap dropped itself causing water to stop , TV box not working, wifi required cell phone number to receive code is not necessary, no cutlery in room, clear glass between shower and toilet cubicle is uncomfortable, pool access door to shower should not be permanently fixed. No cushion on the garden pergola. timber folding door of living room stuck. Ants and gecko were found inside room. Public swimming pool not fully open. Gym was small and with inadequate training equipment, only one tread mill! couples cannot run together! No private beach and buggy access anymore!

Good service @ reception; Good hotel facilities esp. individual swimming pool; unforgettable style of bed-making; good sceneries inside the hotel areas, etc... Impressive persons: Ms. Ann Huang from exe. office, an impressive lady who treated us as her friends... and shared sightseeing ideas... Mr. Shi-bao Lee, who helped sightseeing arrangements, as well as shuttle services. And, one of cleaning ladies, who helped check and open room-door when we had left key-card in the restaurant. ......etc...

I liked this hotel very much. Room was upgraded to a villa and late check out was guaranteed. The hotel itself is still in a good condition, being the first Pullman resort hotel in China. Breakfast was a delight.

The breakfast was plentiful and staff couldn't do enough to help. Although English wasn't widely spoken it was easy to be understood with technology. Great staff!

services are pretty good. facilities in room such as wall lamp look like disrepair and old. overall, it is a nice experience.

-Its amazing to have a small swimming pool, room is big, environment is very good, good staff and good daily management. -The facility inside room is a little bit old, the restaurant closed too early, food and dish could be better. Gym is too small.

We had a great stay at Pullman Sanya Yalong Bay Villas & Resort, in the villa with private pool and two bedrooms. Loved our own swimmingpool, but also the pool at the resort. The breakfast buffet was fantastic, so much choice we could eat every day different. The people were verye friendly and the servive level was very high.

I stayed at two Sanya Pullman Resorts while I was in Sanya this July. The first one was the Pullman Oceanview Sanya Bay Resort & Spa. Overall, we really enjoyed the stay and the view was incredible. We wanted to change things up so we booked this resort the Pullman Sanya Yalong Bay Villas & Resort for two night and upon entering the room wished we had stayed at the other hotel. Before stayed here, I read many reviews some dating back as far as 2017 and thought that they would have updated the rooms by now. However, this was not the case. We stayed in a private villa (it was not that expensive) but there was not as much privacy as we would have liked. There is a fence by the private pool that people walking by can look in. While the fence does not face the road if a person wanted to see someone and take pictures they could have. Also, in the front of the villa the entrance gate / wall has two see through eyes in them that are rather large hence allowing people walking by on the road to see someone swimming in the pool. When I read "private pool" I expect privacy which I was not afforded as much as I would like. Now let's move inside. The rooms were fair. That is they had been nice at one time. Although they were still mostly nice, they were old and had an over all dirty look about them from age just as in some of the reviews from 2017 and before. The floor in the bathroom had mold on it. We had to use the kettle (thankfully they had one) to boil hot water to pour all over the floor to get the dirt off of it. The outdoor shower from the pool could not be accessed as it was closed and there were holes in the glue they had put up to seal the door which allowed a nice friendly baby lizard to come inside (and mosquitos). The pool had a lot of leaves in it even when we open the door the first day which makes me ask do they clean them often? The fence was worn out and sagging and the ladder going to the shower (which does not open) is broken, too. The fan in the outside living room did not work and there spider webs everywhere on it anyway. The few redeeming qualities were the location and the breakfast (except the heat). Others have stated it is too far from the ocean which is not an issue with me as I love to walk. Anyone with internet access can look on a map to see how far they would have to walk. The walk to the ocean is only about 10 minutes and it is a pleasant walk. I did not see any hotels with ocean access however nearby.

Excellent hotel service. Keep up with the good work!

Little far to the bay.the serves was good.dinner&breakfast is delicious

Tony at the Front desk welcomed me and set the tone for the stay. Made me feel at home and he was very personable and attentive with excellent English. Great follow up as well. The other staff were also great and always made sure that I was being served promptly. I love the room I had with the private swimming pool. My dream hotel room. Will never stay anywhere else in Sanya.