Raffles Hainan Clear Water Bay 5 stars

Customer review rating (ALL Rating) 4.9/5 1,089 reviews

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Raffles Hainan Clear Water Bay - Image 1
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Clearwater Bay Avenue, Yingzhou Town, Lingshui County, 572427 HAINAN, China

Description

Hotel extras

  • Prime location on the beach, directly adjacent to Clearwater Bay Golf Club

  • Raffles' renowned 24-hour personal butler service

  • Spacious contemporary rooms and villas with balconies and sea or garden views

  • A host of treatments at Raffles Spa to sooth and rejuvenate

Our accommodation(s)

Hotel location

Raffles Hainan Clear Water Bay

Clearwater Bay Avenue, Yingzhou Town, Lingshui County
572427 HAINAN
China

GPS:18.397159, 109.864533

Telephone
Fax +86 898 8338 9966

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  1,089 reviews

TripAdvisor Rating  4.9/5  4,603 reviews

Great beach Holiday

TripAdvisor rating 5.0/5

JunjieT9 TripAdvisor review

I had a truly memorable stay at Raffles Hainan Clearwater Bay — a perfect blend of luxury, serenity, and impeccable service. From the moment I arrived, I was impressed by the resort’s stunning beachfront location, elegant interiors, and peaceful atmosphere that made for a relaxing getaway. A special mention goes to my butler, Casey, who made the experience even more enjoyable. Casey was attentive, proactive, and genuinely caring — always one step ahead in anticipating my needs, whether it was arranging transport, recommending local experiences, or setting up in-room comforts. His warm and professional service reflected the very best of Raffles hospitality. The facilities were excellent — from the expansive pool and well-maintained grounds to the spa and delicious dining options. I left feeling completely recharged and well taken care of. Highly recommend this resort for anyone looking for a luxurious escape with outstanding personalised service.

Dear Guests, We are delighted that your stay at our hotel has been enjoyable. Your feedback is incredibly important to us, as it inspires our commitment to excellence. Thank you for your support and for sharing your experience. We look forward to welcoming you back soon.

Perfect stay and the BEST resort in Hainan!

Customer review rating 5.0/5

Ss Couples - Confirmed reviews ALL

This is actually our thrid time visiting Raffles Hainan and this is also the best stay ever in Hainan! Many thanks to the Duty Manager Mr.I-Yang, a young, enthusiastic manager leading a professional team, providing the WORLD-CLASS resort services! We travel to Sanya twice a year, normally we alwasy choose Park Hyatt, Capella or Edition, but now because of I-Yang, the Raffles will be our only option if we travel to Sanya in the future and I will definately recommend the Raffles to all my friends and families!

Dear SS, Thank you for your feedback. We appreciate your insights and hope to welcome you again for a more enjoyable experience. Best regards, 首席管家 温垒

nothing but perfect

TripAdvisor rating 5.0/5

NickeyH10 TripAdvisor review

fantastic place to stay, the host Casey take cares of everything. food was perfect, you can find all the meals in hotel rooms without going out. the stay was quite short for me, but can't wait to come again with the perfect view, service and room

Dear guests, We are very glad that our hotel can bring you a good time. Your comments are the affirmation and encouragement for us. The pace of progress will never stop, for your trust, we will be more persistent! Thank you again for your support and sharing, and look forward to hearing from you again.

Beach is UNSAFE and hotel irresponsible

TripAdvisor rating 1.0/5

shyfalcon TripAdvisor review

The beach was NOT safe! My wife's foot was pierced very deep by whopping 2 vertical skewer sticks when walking on the beach of Raffles during one of their outdoor buffet. We had to go to the emergency room on the New Year's eve, and whole trip ruined as she could not walk for the next few days at all. The hotel refuses to reimburse anything to us unless we take down our negative reviews and taunted us to sue them. Terrible customer service.

Dear guests, Sincere greetings from Raffles Hainan Clear Water Bay! We regret that you did not have a satisfactory experience during your stay. Hotel management team attach great importance to this issue, and is following for understanding and improvement. Once again, we feel very sad that inconvenience caused you, we will immediately review that to make sure such issues do not happen again.

Great experience overall

Customer review rating 5.0/5

Koh H. C. Solo - Confirmed reviews ALL

There is nothing to not like about hotel, vastness takes abit of walking around although staff is always ready to reach out to a lost guest, like myself when the spa staff came to my help.

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Other web-users rate our hotel

  • 1,459 reviews 8.8/10 Location
  • 4,975 reviews 9.3/10 Room
  • 7,920 reviews 9.3/10 Service
  • 15 reviews 6.3/10 WiFi
  • 3,370 reviews 9.2/10 Vibe
  • 2,449 reviews 9.3/10 Beach
  • 2,056 reviews 8.7/10 Food
  • 1,988 reviews 9.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.