Raffles Hainan Clear Water Bay 5 stars

Customer review rating (ALL Rating) 4.9/5 1,728 reviews

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Clearwater Bay Avenue, Yingzhou Town, Lingshui County, 572427 HAINAN, China

Description

Hotel extras

  • Prime location on the beach, directly adjacent to Clearwater Bay Golf Club

  • Raffles' renowned 24-hour personal butler service

  • Spacious contemporary rooms and villas with balconies and sea or garden views

  • A host of treatments at Raffles Spa to sooth and rejuvenate

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Ocean View Room, King-size Bed

Photo out of - Ocean View Room, King-size Bed

Private balcony with ocean view. Multi-media panels to help guests stay connected to the world. The spacious bathroom with marble accents features a luxurious soaking tub and private glassed shower stall.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 80 m² / 861 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony
See availabilities

Family Room covers 80sqm with private balcony and tropical view. The diversified themes, colorful setup and facilities are designed for children who are 12-years-old and younger. Offering one king bed and one sofa bed for family resort experience.

  • Views:

    Forest view or Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Queen size sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

A sleekly designed room with a private terrace and great views. Multi-media panels help you stay connected to the world. The spacious bathroom has marble accents, a luxurious bathtub, and separate shower.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 171 m² / 1840 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

80 m², high-floor room with luxury bathtub, private shower, smart toilet, Nespresso coffee machine, free WIFI, and private balcony with stunning views of the South China Sea and lighthouse.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Private balcony with ocean view, multi-media panels to help guests stay connected to the world. The spacious bathroom with marble accents features a luxurious soaking tub and private glassed shower stall.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Standard Pool Room covers 80sqm is elegantly furnished and you can jump directly into the connecting pool from the balcony for a swim. Offering twin bed for guests with a resort experience.

  • Views:

    Forest view or Garden View or Pool side

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

80 m², high-floor room with luxury bathtub, private shower, smart toilet, Nespresso coffee machine, free WIFI, and private balcony with stunning views of the South China Sea and lighthouse.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Standard Pool Room covers 80sqm is elegantly furnished and you can jump directly into the private pool from the balcony for a swim. Offering twin bed for guests with a resort experience.

  • Views:

    Forest view or Garden View or Pool side

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Standard Pool Room covers 80sqm is elegantly furnished and you can jump directly into the connecting pool from the balcony for a swim. Offering one king bed for guests with a resort experience.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Phone with 2 handsets in room

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Junior Bay Suite NS

Photo out of - Junior Bay Suite NS

124 sqm, private terrace, 1 living room & 1 king bedroom, and immerse yourself in the lush garden view or golf course view.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 124 m² / 1334 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Clear Water Bay Ocean Suite

Photo out of - Clear Water Bay Ocean Suite

215 平方米的清水湾海景套房，空间宽敞，配备带酒吧和微波炉的开放式厨房，可 180° 欣赏壮丽海景。所有这些均可带给客人舒适的住宿体验。

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 215 m² / 2314 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

The Raffles Sky Suite

Photo out of - The Raffles Sky Suite

The stunning 1,300 m² two-story Accor Sky Suite with 270° front-face ocean view can be directly accessed by an exclusive elevator. It features sky swimming pool and exclusive SPA.

  • Views:

    Bay view or Ocean/Sea view or Pool side or Sea side

  • Most of the accommodation:

    Private Pool or Terrace

Max. number of persons
7
Area
From 1300 m² / 13993 sq ft

Bedding

King size bed(s) x2

Queen size bed(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

The Writer's Suite

Photo out of - The Writer's Suite

692 m² spacious Raffles Suite with two bedrooms and a luxurious and exquisite décor designed using ethnic handicrafts. The suite has an amazing 180° frontal sea view terrace and sky pool.

  • Views:

    Bay view or Ocean/Sea view or Pool side or Sea side

  • Most of the accommodation:

    Private Pool or Terrace

Max. number of persons
6
Area
From 692 m² / 7448 sq ft

Bedding

Queen size bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Junior Bay Ocean Suite

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Premium Bay Pool Suite

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Clear Water Bay Garden Suite

Photo out of - Clear Water Bay Garden Suite

Clear Water Bay Garden Suite has an extra-spacious luxury space of 215sqm and a 180° private gardenview balcony. It is equipped with an open kitchen, bar and microwave, bringing you a comfortable living experience.

  • Views:

    Forest view or Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 215 m² / 2314 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Clear Water Bay Pool Suite

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Villa

Grand Pool Villa

Photo out of - Grand Pool Villa

Luxurious 720 m² Grand Pool Villa with two bedrooms, living room, and mini-kitchen, and amazing private garden and swimming pool.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Private Pool

Max. number of persons
8
Area
From 720 m² / 7750 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Villa

Royal Pool Villa, Two Floors

Photo out of - Royal Pool Villa, Two Floors

The 900 m² double-storey Royal Pool Villa is a comfortable and spacious space with two bedrooms, living room, and mini kitchen. It features a private garden and swimming pool with amazing garden views.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Private Pool

Max. number of persons
7
Area
From 900 m² / 9687 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Villa

The Grand Mansion

Photo out of - The Grand Mansion

The unique double-story, 6,000 m² Agile Grand Mansion has seven independent rooms and suites, exclusive elevator access, meeting rooms, SPA, and fitness center. It has private swimming pool and gardens.

  • Views:

    Forest view or Garden View or Pool side

  • Most of the accommodation:

    Private Pool or Terrace

Max. number of persons
14
Area
From 6000 m² / 64583 sq ft

Bedding

Queen size bed(s) x4

King size bed(s) x5

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • DVD player
  • Music TV channels
  • Pay per view movies
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Raffles Hainan Clear Water Bay

Clearwater Bay Avenue, Yingzhou Town, Lingshui County
572427 HAINAN
China

GPS:18.397159, 109.864533

Telephone
Fax +86 898 8338 9966

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 319 rooms
  • 3 rooms for people with reduced mobility

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Karaoke

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

13 Meeting rooms

Business Center

  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children

Well-being

Standard Pool

  • Outside
  • On site

Lagoon Pool

  • Outside
  • On site

Fitness Center

  • On site
  • Sauna room

Sports and leisure

Sailing Additional charge

  • On site

Tennis Additional charge

  • On site

Golf Additional charge

  • Nearby
  • Golf course 18 holes

Tennis Additional charge

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 54 parking spaces

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

BAI WEI

Photo out of - BAI WEI

Meaning 'a hundred flavors' in Chinese, Bai Wei showcases the rich variety of Chinese finest regional cuisines.

Cooking style
Chinese
Capacity
164
Accessibility
Accessible service
Clearwater Bay Avenue, Yingzhou Town, Lingshui County, 572427 Hainan, China
Telephone +86 83389888
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Meaning 'a hundred flavors' in Chinese, Bai Wei showcases the rich variety of Chinese finest regional cuisines.

Desa is an Indonesian word meaning 'village'. At the heart of this vibrant ocean-facing all-day restaurant are three large show kitchens facing towards the sea, where the chefs prepare global comfort food, with a focus on Asian classics, fresh from the wo

Designed like a limestone cave, this casual Pool Bar enables guests to enjoy an impressive array of professionally mixed drinks, and freshly prepared light bites and meals while relaxing in the Hainan sunshine.

LONG BAR

Photo out of - LONG BAR

A lively meeting place that pays homage to the legendary Long Bar at Raffles Hotel Singapore, where a bartender from Hainan first created the famous Singapore Sling. Guests can relax and socialise while enjoying creative cocktails, fine wines.

Bar Type
BAR
Capacity
117
Telephone +86 898 8338 9888

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

A lively meeting place that pays homage to the legendary Long Bar at Raffles Hotel Singapore, where a bartender from Hainan first created the famous Singapore Sling. Guests can relax and socialise while enjoying creative cocktails, fine wines.

Fitness Center covers an area of 420 ㎡ and combines the exercise space with the view of the dense forest, 25 different new Technologym exercise equipment, a private sauna room and a yoga area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  1,728 reviews

Customer review rating 5.0/5

Jing N. G. Families - Confirmed reviews ALL

亲爱的宾客， 非常感谢您对我酒店员工的赞赏，尤其是对管家的肯定。我们致力于提供卓越的服务，您的反馈将激励我们不断提升。期待您的再次光临！ 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部总监 赵欢

Customer review rating 5.0/5

Jiao N. J. Families - Confirmed reviews ALL

尊敬的客人， 感谢您对我们酒店的高度评价。非常高兴得知您在清水湾莱佛士酒店的入住体验令人满意，特别是我们员工的专业服务和细致入微的关怀给您留下了深刻的印象。我们始终致力于为客人提供舒适和愉悦的环境。 关于您提到早餐中出现蜜蜂的问题，我们会认真考虑并加强相关卫生与安全措施，以确保客人的用餐体验更加完美。您的反馈对我们改进服务非常重要。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部总监 赵欢

Customer review rating 5.0/5

Jaeho K. Solo - Confirmed reviews ALL

Dear Guest, Thank you very much for your high praise of our hotel, especially regarding our butler . We are delighted to learn that her service made your stay so memorable. Our team is always committed to providing attentive and thoughtful service to ensure that every moment you spend at Clearwater Bay is comfortable and enjoyable. Your recognition is our motivation to continue moving forward, and we look forward to serving you again in the future. Thank you for sharing your experience at the Raffles Hotel Clearwater Bay, and we also appreciate your recognition of our efforts. The hotel is located on one of the world's three "singing" beaches, Clearwater Bay, inviting you to embark on a new way of enjoying a luxurious and secluded oasis vacation! We look forward to welcoming you and your family and friends back to "Raffles". Director of Front Office, Zhao Huan

Customer review rating 4.0/5

L. L. Couples - Confirmed reviews ALL

尊敬的李丽： 感谢您对我们酒店的高度评价。我们非常高兴您在清水湾莱佛士酒店度过了愉快的三天，并对酒店的环境和服务表示满意。特别感谢您提到温迪，她的努力让您的入住体验更加美好。关于早餐时等候座位的问题，我们会继续关注并努力提高服务效率，以确保每位客人都能享受到舒适的用餐体验。期待您再次光临我们酒店，享受更多美好的时光。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部总监 赵欢

Customer review rating 5.0/5

Bo L. Families - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback regarding the impeccable service, breathtaking views, and excellent dining experience at Raffles Hainan Clear Water Bay. We are delighted to hear that these aspects contributed positively to your stay. However, we sincerely regret that the comfort of the bed did not meet your expectations. We understand that a good night's sleep is crucial for our guests, and we value your comments regarding the mattress and bed design. While we strive to provide an exceptional experience, we appreciate that there is always room for improvement in our bedding solutions. Your insights will be shared with our team as we continuously evaluate our accommodations to enhance guest comfort. Thank you for sharing your experience at Raffles Hainan Clear Water Bay, and for your recognition of our strengths. The hotel is set in the enchanting Clear Water Bay, known for its singing beaches, and we invite you to explore a new way of luxurious retreat. We look forward to welcoming you and your family back to Raffles. Front Office Manager 温垒

亲爱的宾客， 非常感谢您对我酒店员工的赞赏，尤其是对管家的肯定。我们致力于提供卓越的服务，您的反馈将激励我们不断提升。期待您的再次光临！ 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部总监 赵欢

Customer review rating 5.0/5

Jiao N. J. Families - Confirmed reviews ALL

Chloe's warm and proactive communication before our arrival left us with a wonderful first impression of the hotel. Throughout our stay, every staff member we encountered was professional, friendly, and attentive. From the patient assistance provided by the front desk during our late check-in, to the clean and comfortable room, thoughtful turndown service, and efficient housekeeping, every detail reflected the hotel's commitment to guest experience. The service was always attentive yet never intrusive, allowing my family and me to enjoy a truly relaxing and memorable vacation. The only area for improvement would be the presence of bees in my breakfast. Overall, it was an excellent stay and a highly enjoyable experience.

尊敬的客人， 感谢您对我们酒店的高度评价。非常高兴得知您在清水湾莱佛士酒店的入住体验令人满意，特别是我们员工的专业服务和细致入微的关怀给您留下了深刻的印象。我们始终致力于为客人提供舒适和愉悦的环境。 关于您提到早餐中出现蜜蜂的问题，我们会认真考虑并加强相关卫生与安全措施，以确保客人的用餐体验更加完美。您的反馈对我们改进服务非常重要。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部总监 赵欢

Customer review rating 5.0/5

Jaeho K. Solo - Confirmed reviews ALL

My recent stay at this hotel was nothing short of spectacular, and I owe a huge part of that to our incredible butler, Erin. She was truly exceptional! She provided detailed information about everything and seamlessly helped us with all our reservations, making our time at the hotel incredibly fulfilling. It felt like she was by our side 24/7, ensuring we had a completely worry-free and relaxing experience. She even went above and beyond by taking care of our itinerary for our next hotel destination. It was simply the best hotel experience I’ve ever had. Highly recommended!

Dear Guest, Thank you very much for your high praise of our hotel, especially regarding our butler . We are delighted to learn that her service made your stay so memorable. Our team is always committed to providing attentive and thoughtful service to ensure that every moment you spend at Clearwater Bay is comfortable and enjoyable. Your recognition is our motivation to continue moving forward, and we look forward to serving you again in the future. Thank you for sharing your experience at the Raffles Hotel Clearwater Bay, and we also appreciate your recognition of our efforts. The hotel is located on one of the world's three "singing" beaches, Clearwater Bay, inviting you to embark on a new way of enjoying a luxurious and secluded oasis vacation! We look forward to welcoming you and your family and friends back to "Raffles". Director of Front Office, Zhao Huan

Customer review rating 4.0/5

L. L. Couples - Confirmed reviews ALL

I had a wonderful three-day stay at Raffles Hainan Clear Water Bay. The hotel boasts stunning scenery, and the service staff were warm, attentive, and professional. In particular, Ms. Wendy provided me with a great deal of assistance and made my stay even more enjoyable. There were quite a few guests during breakfast, so there was sometimes a short wait for a table. However, the food selection was plentiful, and everything was well prepared. Overall, it was a very pleasant and memorable experience.

尊敬的李丽： 感谢您对我们酒店的高度评价。我们非常高兴您在清水湾莱佛士酒店度过了愉快的三天，并对酒店的环境和服务表示满意。特别感谢您提到温迪，她的努力让您的入住体验更加美好。关于早餐时等候座位的问题，我们会继续关注并努力提高服务效率，以确保每位客人都能享受到舒适的用餐体验。期待您再次光临我们酒店，享受更多美好的时光。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部总监 赵欢

Customer review rating 5.0/5

Bo L. Families - Confirmed reviews ALL

The hotel's service, scenery, and food are truly impeccable — the staff are warm and attentive, the window views are breathtaking, and the dining quality is excellent. These aspects alone deserve five stars. But I have to be honest: the bed is terribly uncomfortable. The mattress is overly soft with no proper support, and the edge design is flawed — you easily slide off when tossing and turning at night. I barely slept the whole night. A good night's sleep is the essence of any hotel stay, and I really hope the hotel takes bedding upgrades seriously. Everything else is wonderful, but the uncomfortable bed means I would seriously reconsider whether to stay here again.

Dear Guest, Thank you for your wonderful feedback regarding the impeccable service, breathtaking views, and excellent dining experience at Raffles Hainan Clear Water Bay. We are delighted to hear that these aspects contributed positively to your stay. However, we sincerely regret that the comfort of the bed did not meet your expectations. We understand that a good night's sleep is crucial for our guests, and we value your comments regarding the mattress and bed design. While we strive to provide an exceptional experience, we appreciate that there is always room for improvement in our bedding solutions. Your insights will be shared with our team as we continuously evaluate our accommodations to enhance guest comfort. Thank you for sharing your experience at Raffles Hainan Clear Water Bay, and for your recognition of our strengths. The hotel is set in the enchanting Clear Water Bay, known for its singing beaches, and we invite you to explore a new way of luxurious retreat. We look forward to welcoming you and your family back to Raffles. Front Office Manager 温垒

Customer review rating 5.0/5

Yue S. Families - Confirmed reviews ALL

We really enjoyed our stay here. The room was incredibly comfortable and had a very cozy atmosphere, which made it easy to relax. The real highlight was the service from Erin—she was attentive, friendly, and went above and beyond to make sure we had everything we needed. We would definitely recommend this place to anyone looking for a great experience."

亲爱的客人， 非常感谢您对我们酒店的高度评价。我们很高兴得知您在莱佛士酒店度过了一个舒适愉快的时光，并特别提到了我们的员工Erin的优质服务。您的推荐对我们意义重大，期待您的再次光临。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部经理 温垒

Customer review rating 5.0/5

Ting Z. Families - Confirmed reviews ALL

Although the room facilities were indeed quite dated, Chloe was always able to accommodate every request we had. The overall service awareness of the hotel staff was also fantastic, and I would especially like to commend Chloe. I was traveling on business with my child, and I truly appreciated how quiet the public areas were. The level of cleanliness gave me great peace of mind, and the food was very satisfying as well.

尊敬的贵宾， 感谢您对我们管家的赞誉，她的服务始终是我们酒店的骄傲。同时，您提到的客房设施较为陈旧的问题，我们将持续关注并考虑改进方案。我们非常高兴您在安静的公共区域和清洁的环境中享受了愉快的时光。您的反馈对我们十分重要，我们将继续努力提升服务质量，以满足客人的期望。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部经理 温垒

Customer review rating 5.0/5

Jiexuan L. Families - Confirmed reviews ALL

We were checked in by Holly. Holly was very kind and patient in helping us find the suitable room. She gave us detailed guidance about the activities that we could do while we were waiting for our room. Also once she knew my elder son had pain in his ankle, she immediately helped us find some medicine that can relieve his situation. We also love the spacious room with view, the huge swimming pool and less crowded atmosphere in the hotel. But the help from Holly definitely left us unforgettable experience about the hotel. We are super happy with the hotel.

Dear Guest, Thank you for taking the time to share your positive experience at Raffles Hainan Clear Water Bay. We are delighted to hear that you found your stay comfortable and that colleague's attentive assistance made a significant impact on your visit. It is our priority to ensure that our guests feel well taken care of, and we are pleased to know that her support in finding suitable accommodations and addressing your son's needs was helpful. We are also glad that you enjoyed the spacious room, the expansive swimming pool, and the serene atmosphere of our hotel. Your kind words inspire our team to continue delivering exceptional service. We hope to have the pleasure of welcoming you and your family back for another memorable stay. 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 Front Office Manager 温垒

Customer review rating 5.0/5

Si H. Y. Couples - Confirmed reviews ALL

Hello team, I stayed at the Hotel Pool Suite for three days and had a wonderful vacation. The staff in the housekeeping department were friendly and responded promptly. The room was quiet, and the food was delicious. I would especially like to thank the housekeeping staff, Wendy Chen, the staff at the Long Bar, and the international staff team. They were flexible, adaptable, and very attentive. However, I noticed a few issues: 1. The shuttle bus did not arrive in time. We waited for the shuttle bus at the beach entrance for 20 minutes, but it didn't arrive, so we went back to our room. 2. The breakfast reception desk did not communicate with the hotel lobby in a timely manner. Staff checked the guests' rooms for breakfast three times within three days. 3. The waiters from the beach dinner aren't professional, did not know how to open the champagne bottles until the manager or another colleague came. 4. The worst experience during check-in was the room service. Upon receiving the serving tray, I found the table unclean, with food residue on it. An advice: hope the swimming pool and the long bar could run a bit later, since many customers need nightlife and would consume. The swimming pool bars need a billing-signing system, rather than paying directly or asking staff to go to the nearest restaurant to get the bill signed. Many thanks Kind regards Sihan Y.

尊敬的宾客， 感谢您选择清水湾莱佛士酒店，并抽出时间分享您的入住体验。我们非常高兴得知您在酒店池畔套房的三天假期过得愉快，尤其是对我们友好的客房服务团队和美味的餐饮表示赞赏。同时，我们也对您提到的问题深感遗憾。 关于您提到的班车延误，我们会重视并加强与相关部门的沟通，以确保服务的及时性。对于早餐接待处与大堂的沟通不畅，我们将进行内部审查，以提升协作效率。至于您在海滩晚餐时的用餐体验，我们会再次培训员工，以保证专业的服务质量。最后，关于您在入住时遇到的房间服务问题，我们会加强对清洁工作的监督，确保为客人提供无可挑剔的环境。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部经理 温垒

Customer review rating 5.0/5

Yao Z. Families - Confirmed reviews ALL

chill

尊敬的贵宾： 感谢您对我们管家的服务给予的高度评价。我们一直致力于为每位客人提供周到、热情的服务，您的反馈是我们不断努力的动力。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部经理 温垒

Customer review rating 5.0/5

Siew L. C. Families - Confirmed reviews ALL

Erin our butler had taken care of us very well during our stay. Very responsive and even came over personally to check on my boy who slipped and fell in the toilet. Thumbs up for her service.

Dear guest, Thank you for your kind words regarding our customer service. We are delighted to hear that Erin, your butler, provided exceptional care during your stay. Your feedback encourages us to maintain our high standards of service. 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 Front Office Manager 温垒

Customer review rating 5.0/5

Quan X. Solo - Confirmed reviews ALL

Superb experience, excellent accommodation

尊敬的宾客， 非常感谢您对我们酒店的高度评价。我们很高兴您在清水湾莱佛士酒店的体验超出了您的预期，且对住宿条件感到满意。您的认可是我们不断努力的动力。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部经理 温垒

Customer review rating 4.0/5

Ka K. K. Friends - Confirmed reviews ALL

Lovely experience, my butler Chloe is a lovely person that taking care of me and my friend a lot.

Dear Guest, Thank you for your kind feedback regarding your stay. We are delighted to hear that you had a comfortable experience and that Chloe provided exceptional service. Your appreciation for her efforts is greatly valued. 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部经理 温垒

Customer review rating 4.5/5

Ruopeng Z. Couples - Confirmed reviews ALL

The staff is very welcoming and helpful and we enjoyed our stay very much.

尊敬的客人， 感谢您对我们酒店的美丽环境和建筑给予高度评价。同时，我们也很高兴得知您对员工的热情服务感到满意。期待您再次光临，我们将继续为您提供卓越的服务体验。 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 前厅部经理 温垒

Customer review rating 5.0/5

Fan L. Families - Confirmed reviews ALL

The hotel is beautiful, and the heated pool allows for swimming even in winter. Ms. Holly at the front desk provided excellent service.

Dear Guest, Thank you for your kind words regarding your stay at Raffles Hainan Clear Water Bay. We are delighted to hear that you enjoyed our beautiful location and comfortable accommodations, as well as the excellent service provided by Ms. Holly at the front desk. 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 Front Office Manager 温垒

Customer review rating 3.5/5

Simon H. Couples - Confirmed reviews ALL

Whilst the property is magnificent, the rooms are clean, and the air conditioning is good the overall service leaves much to be desired. Specifically, communication regarding events, beach dinners, when the lobby pianist will play etc is non-existent. This may well be because very few of the staff have a good understanding of spoken English. The only advertised event, a Christmas 'Feast on the Lawn', didn't happen ..... and we didn't find out until the time - even though we had booked to go. There is no ice machine available to guests, and attempting to have ice delivered to your room results in disappointment every time. There are no English TV channels available in the rooms. Getting 'chilled' beer or white wine seems to be an issue in both the restaurants and the pool bar. You will wait for half an hour at times. Clearly warm lager and wine is preferred by some. The afternoon tea offering does not change from day to day. It really should. On a more postive note, the pool is great, Frank in the Lobby Bar was fantastic and the bed in our suite was super comfortable. I recommend that Management go and experience Raffles in Singapore - they will then clearly see what they are missing in Lingshui.

Dear Simon H., Thank you for taking the time to share your thoughts regarding your recent stay at Raffles Hainan Clear Water Bay. We are pleased to hear that you found our property magnificent, appreciated the cleanliness of your room, and enjoyed the comfort of your suite and our pool facilities. However, we sincerely apologize for the shortcomings you experienced during your visit, particularly regarding communication and service. We understand how important it is for our guests to be informed about events and offerings, and your feedback regarding the Christmas event and staff communication is valuable to us. We will take this into consideration as we continuously strive to enhance our guest experience. Regarding the availability of ice and English TV channels, we recognize these amenities are essential for our international guests, and we will review our current provisions. Furthermore, we appreciate your comments on our food and beverage service, and we will discuss this with our team to ensure better efficiency. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future. 前厅部经理-Tommy 温垒 Front Office Manager - Tommy Wenlei

Customer review rating 0.5/5

Zhen Q. H. Families - Confirmed reviews ALL

First issue is regarding to late room availability upon check in. 2 out of 3 rooms were not ready till 6pm upon check in, even after communicating our arrival time of 2pm the day prior. The more serious issue is regarding safety. Found huge amount of glass debris, both big pieces and fine particles in the fruit plate. All well hidden under the fruits. My 3 year old played with and consumed the fruits throughout the stay until we discovered the the glass debris. She could have got badly cut, or even worse ingested glass debris. This is totally unacceptable for any hotel, not even a 5 star resort like Raffles. The more appalling part is the hotel's follow up communication. Very lacklustre. Promised follow up in a day but never heard back until I call back 3 days later. Showed little remorse and offered laughable compensation (first offered a soft toy, then offered a room voucher expiring in 8 months after I pushed back multiple times). I urge everyone be aware and stay clear of this hotel. They don't care about your safety or your satisfaction.

Dear Zhen Q. H., Thank you for taking the time to share your concerns regarding your recent experience at Raffles Hainan Clear Water Bay. I would like to express my sincere apologies for the inconveniences you encountered during your stay. I regret to hear about the delays in room availability at check-in. We strive to ensure that all accommodations are ready for our guests at the specified time, and it is unfortunate that we fell short in this instance. Additionally, I am deeply concerned about the safety issue you described regarding the glass debris found in the fruit plate. Please be assured that guest safety is of paramount importance to us, and we will certainly review our food safety protocols to prevent such incidents from occurring in the future. I appreciate your feedback regarding our follow-up communication and the compensation offered. Your comments will be taken into consideration as we work to improve our services and guest interactions. Thank you once again for your valuable feedback. Front Office Manager - Tommy 温垒

Customer review rating 5.0/5

Shi Y. L. Couples - Confirmed reviews ALL

The hotel facilities are very good and the vacation atmosphere is strong. The beach can be said to be the softest sand in Hainan, and the hygiene is unquestionable. Both the public area and the room are spotless. I really want to thank every staff member responsible for cleaning.In addition, our butler, Andy, led us to check in, introduced the hotel area and activities, helped us book intangible cultural heritage paint fans, dinner, and spa, and took the initiative to order drinking water, coffee, and soft drinks in the room. On the last day, we had a small need. Butler Andy also helped coordinate and achieve a perfect ending for our trip. Thank you to Andy for his dedicated service.The Raffles Hotel gave us a relaxing and enjoyable vacation, and we will "revisit" again~

Dear Shi Y. L., Thank you for sharing your wonderful experience at Raffles Hainan Clear Water Bay. We are delighted to hear that you enjoyed our facilities and the vacation atmosphere we strive to create. It is also gratifying to know that you appreciated the cleanliness of both your room and the public areas, as we take great pride in maintaining high hygiene standards. Your kind words about our butler, Andy, have been noted with great appreciation. Our team is dedicated to providing personalized and attentive service, and it is rewarding to know that Andy's efforts contributed to making your stay memorable. We look forward to welcoming you back for another relaxing and enjoyable vacation in the near future. 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 Front Office Manager 温垒

Customer review rating 5.0/5

Luo X. M. Families - Confirmed reviews ALL

This is my first time to come to this hotel. As a senior tourist, I was impressed by this hotel. The hotel service staff was very friendly, especially Lyndi. He gave me the greatest convenience during my stay. I believe that it is the love of the group for its employees that has cultivated such amazing employees. Having employees like Lyndi is the property of the group. I also believe that there are many such employees in your company. Not only the staff, but also the scenery and design of the hotel are also excellent. The executive lounge is very elegant. When I return to Sanya next time, I will come here again and continue to make continuous progress.

Dear Luo X. M., Thank you for taking the time to share your experience at Raffles Hainan Clear Water Bay. I am delighted to hear that you enjoyed the beautiful environment and prime location of our hotel. It brings us great joy to know that our staff, particularly Lyndi, made a positive impact on your stay with their friendly service and attentiveness. We take immense pride in our team, as they are indeed our greatest asset, and I will ensure that your kind words are shared with them. I appreciate your compliments regarding the scenery, design, and elegance of our executive lounge. Your feedback is invaluable to us, and it motivates our team to continuously strive for excellence. We would be honored to welcome you back on your next visit to Sanya, and we look forward to providing you with another remarkable experience. 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 Front Office Manager 温垒

Customer review rating 5.0/5

Urs P. K. B. Families - Confirmed reviews ALL

Great hotel and compared to other Hainan properties it stands out that the maintenance is well done. Staff is friendly and for a non-Chinese speaker it's smooth to communicate. Layout of pool and beach are is great (just weren't able to swim in the sea and never found out why, that was a bit annoying). Rooms are large and well equipped. Restaurants are great with amazing quality and superb service. We will come back.

Dear Urs P. K. B., Thank you for your kind words regarding your recent stay at Raffles Hainan Clear Water Bay. We are delighted to learn that you appreciated our well-maintained facilities and the friendliness of our staff, especially in terms of communication for non-Chinese speakers. We regret that you were unable to swim in the sea during your visit. While we strive to provide a seamless experience, certain environmental factors can sometimes impact beach activities. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay. Front Office Manager - Tommy 温垒

Other web-users rate our hotel

  • 1,246 reviews 9.1/10 Location
  • 3,726 reviews 9.2/10 Room
  • 5,903 reviews 9.4/10 Service
  • 17 reviews 7/10 WiFi
  • 1,611 reviews 9.3/10 Beach
  • 1,183 reviews 9.2/10 Breakfast
  • 869 reviews 8.7/10 Cleanliness

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