Raffles Hainan Clear Water Bay 5 stars

Customer review rating (ALL Rating) 4.8/5 607 reviews

Best price
guarantee
Raffles Hainan Clear Water Bay - Image 1
Raffles Hainan Clear Water Bay - Image 2
Raffles Hainan Clear Water Bay - Image 3
Raffles Hainan Clear Water Bay - Image 4
Clearwater Bay Avenue, Yingzhou Town, Lingshui County, 572427 HAINAN, China

Description

ALLSAFE approved hotel

Hotel extras

  • Labelled ALLSAFE

  • Prime location on the beach, directly adjacent to Clearwater Bay Golf Club

  • Raffles' renowned 24-hour personal butler service

  • Spacious contemporary rooms and villas with balconies and sea or garden views

  • A host of treatments at Raffles Spa to sooth and rejuvenate

Our accommodation(s)

Hotel location

Raffles Hainan Clear Water Bay

Clearwater Bay Avenue, Yingzhou Town, Lingshui County
572427 HAINAN
China

GPS:18.397159, 109.864533

Telephone
Fax +86 898 8338 9966

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  607 reviews

TripAdvisor Rating  5.0/5  3,534 reviews

Certificate of excellence 2022

excellent

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

excellent

Dear Mr, S., We very much appreciate your comments regarding your stay at the Raffles Hainan Clear Water Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Rita Zhao

Perfect Stay Impeccable Service

Customer review rating 5.0/5

Anthonyz Friends - Confirmed reviews ALL

I wanna express my sincere gratitude to all staff members at Raffles Hainan Clearwater Bay, especially the GM Jerry, Duty Manager Yiyang and Judy, the Duty Mgr-Front Office Jay, Bunny, Yannis, Kevin, and the Concierge & Housekeeping team! This Raffles is really a gem, which I will definitely recommend to my friends and colleagues. It’s perfect for all walks of travelers for leisure trips. The beach is right in front of the hotel. You can drive here from the airport or railway station with no hassle. Before my arrival, Mr. Xiong contacted me to confirm my arrival time and room preference. I was offered a complimentary upgrade, which makes me feel so privileged. Upon check-in, Bunny and Yannis gave me a warm greeting. They are very hospitable and professional. We were escorted by Kevin to our Suite with ocean view. I can tell he loved his job and enjoyed every minute of it! The hotel offered us the welcoming gift(a lovely monkey doll), and we enjoyed the complimentary welcome fruit plate (all seasonal fresh fruits) every single day, thanks to the arrangement of duty manager Mr. Yiyang. Our suite is at the East Wing with breathtaking ocean view. You literally can spend the whole day on the huge balcony. All in all, the duty manager Mr. Yiyang is very hospitable and I enjoyed talking with him. He is also our butler during our stay. He catered to all my needs during my stay. And both Carter, Judy, and Lisa are very good at handling guest’s inquiries and taking quick responses. During the checkout, Judy gave us farewell and escorted us to the lobby. In a word, Raffels Hainan has an excellent team led by its GM Jerry who will cater to all your needs. It has stylish decor, comfortable room with breathtaking ocean/garden view and good size, good facilities, smartly located in a promising area with high speed of development. I had an unforgettable perfect stay and I have every reason to believe it won’t disappoint you.

Dear Mr.Z., We very much appreciate your comments regarding your stay at the Raffles Hainan Clear Water Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward your next trip . The story continues...... Sincerely, Front Office Manager Rita Zhao

Large hotel, huge room, good service.

Customer review rating 4.0/5

Jerry Families - Confirmed reviews ALL

Well-known brand from Singapore. Location is good and convenient. Easy access to restaurant and highway. Service stuff is friendly and helpful. Room is huge and a bit too big for us :) Two small complaints: 1) the room has a small kitchen, but I can't find a plate, a knife, a spoon. It will be good to have some. But the stuff quickly sent us some upon our request. 2) hotel is very large, walking from reception to room is far and maybe gets lost for new customers. Maybe you can provide some kind of map or guide.

Dear Ms. l., We very much appreciate your comments regarding your stay at the Raffles Hainan Clear Water Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Rita Zhao

Good stay

Customer review rating 5.0/5

Yifan S. Families - Confirmed reviews ALL

Love the quiet and exclusive vibe, please keep it that way

Dear Yi Fan S., We very much appreciate your comments regarding your stay at the Raffles Hainan Clear Water Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline

Good Stay

Customer review rating 5.0/5

Kk Solo - Confirmed reviews ALL

all staffs are extremely nice and helpful. The environment brings calmness to me. hope I could stay longer.

Dear JIA KANG L., We very much appreciate your comments regarding your stay at the Raffles Hainan Clear Water Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline

In partnership with TripAdvisor

Other web-users rate our hotel

  • 786 reviews 8.2/10 Location
  • 2,265 reviews 9/10 Room
  • 4,651 reviews 9/10 Service
  • 15 reviews 5.8/10 WiFi
  • 1,762 reviews 9/10 Vibe
  • 1,444 reviews 9.4/10 Beach
  • 1,085 reviews 7.9/10 Food
  • 939 reviews 8.9/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Hainan

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.