Veranda High Resort Chiang Mai - MGallery 5 stars

I love the atmosphere at the resort. However, I was not okay with the bed prepared. I booked for a king bed room, but I’ve got twin beds attached together. It’s not comfortable to sleep on it as a couple because there’s a hole between the two beds. I didn’t complain because my boyfriend didn’t want me to ruin the vibe of the trip. But we are very disappointed about this.

Good environment , good view, good breakfast and good staffs . Poor in room facilities : air condition is bad , at night seems like only fan is working . The worst is the hot/cold shower .. the water temperature is not stable . It runs hot and cold all the time while showering. Very disappointed.

well-decorated hotel with helpful staffs, very friendly environments for kids and family

Thank you for caring on our special occasion celebrate my mom BD at your hotel. Love the bed decor with hanging flag BD and cake. My mom And my son enjoyed and loved so much. Thank you for your caring

Warm welcome by all hotel staff member. Located on the hill which surrounded by natural. Fantastic swimming pool and view. Nice breakfast especially on Sunday morning which full of interesting Thai food. A bit boring due to less activity to do during stay

The view of main swimming pool is superb. Staff are helpful and fast service. The cleanliness and lighting can be improved. Room pool and terrace area could be scrubbed and clean. The wardrobe for refrigerator need refurbished. The location of electric socket are not convenient to use. The staff tell us that some part of minibar is included but there is price list of those minibar items which cause confusion to us. Also staff should have guided us on room lighting as we had difficulty turning of the floor lamp. There should be one more rubbish bin in around sofa/minibar area. There should be a big mirror on dressing table. Toothbrush quality really need improved. The depth of face wash sink could be deeper to prevent water splashing when the tap is on. There can be more lighting on the bathroom as some area is still not bright enough e.g. big mirror, rain shower section. The window side in rain shower need scrubbing to remove stain. The tv remote control has low battery. The insect net at terrace door is ripped. We cannot find switch to turn on the light in front of our room and it is quite dark. The jacuzzi is not strong enough and there is mini insect in pool water

All staffs are very kind and good. Our family are very happy.

very impress especially services, well train and service mind., will be back for sure

Check in and check out were smooth The room was nice and clean The Service of the restaurant during dinner was very good , Even though it’s a bit packed during lunch that time Breakfast was ok, not very outstanding . Please add full list of eggs menu at eggs station. Also, i found no social distancing being conducted there Lastly, night has not yet been added into my Accor membership

hotel overall is good lack of maintenance (lighting) food (both breakfast and dinner) is not upto standard. seems to be 3 stars.

Good stay but it is far from the city.

room service food was great, very good taste. I love the space in the room.

Great food and service especially f&b staff

Good stay Good vibes Nice Atmosphere Nice Staffs

unfortunately that night the electricity was power off twice and i wait for the first time around 30 mins, and second time happened around 4 am., its made me and my family couldn’t get sleep well. On the other hand i appreciate for the service that staff are very nice, they offer us for others new rooms and provide the room for us to let us back to rest along 2nd October but we couldn’t back cause our plan.