Veranda High Resort Chiang Mai - MGallery 5 stars

first arrived to our room wasn't pleasant as of Jagucci hot water function not working, then we were presented two alternative great rooms. And we selected the one which Plunge Pool View. It was gorgeous and all our unpleasant feeling gone, the moment we saw the room. Lucky us and Thanks to your room manager. Though, we still preferred outdoor jagucci. We hope to get back any veranda hotel branches to stay with outdoor jagucci experience

The room is well designed I like the way separated the closet for men and women :) Lobby is nice and interesting design. only downside is the pool with too close to restaurant which busy all the morning time ,make it less privacy

We spent more than 30,000 baht for one night with 3 rooms but the experience that we got which is lower than 5,000 baht. For the room that I stayed and faced bad experiences 1. There are a lot of hair floating in the bathtub after filling the water. It seems that there is no cleaning after the last guest. 2. We decided to take a shower in the shower room but the water cannot flow to the pipe due to clogged water pipe. We called the front desk at night and they sent 1 guy to fix it (what if there are only girls in the room, is this really safe?) 3. Moreover after using and flushing the toilet, the flushing button was stuck which cause the water keeps flowing whole night. This is just one night but we were facing three problems in the luxury pool access room. Even worse, after we informed the reception these problems, they just said sorry and thanks for feedback. Other hotels may be able to handle this kind of situation better relatively. If others come to ask me about experience in this hotel, I will recommend them to avoid and do not waste a lot of money to face the poor service and room. And even if we didn’t experience these problems, the hotel itself is not satisfactory anyway.

very clean and private . Only dinner set was too salty and not valuable with the price we paid.

I cannot access to my room more than 2times due to it lock , door system had problem since we arrive and in my room partition between bathroom and bedroom was crack

Very beautiful view from the hotel swimming pool and all staffs are lovely. Only one thing, the check out date from post stay survey email is wrong, I did check out on 16th not 24th Dec.

I've a pleasant stay @ Veranda Chiang Mai. The staff is friendly and helpful. During my stay, the weather is so beautiful ( around 18C ) I didn't use any facility but did a small round of running in early morning. There's a dog follow me which make me run faster :) If you can set a short running route within the hotle without any dog running behind you, that'll be great.

Good place to stay for vacation

Staffs are friendly, full of service mind esp staffs at Rabieng Cha restaurant.

We loved how the hotel is situated amidst the hills and in a setting that allows guests to be immersed into natural surroundings.

We had a wonderful trip! It was so good I plan to come back next week!!!!

The hotel and staff are good. Wish to come back again..

Overall was satisfied. Your scenery was great. Dinner at Rabieng Cha was great because the food and service was great. I have sent my recommendations to the chef that day that the food was good, you can ask your captain. However, people outside (maybe not hotel customers) kept coming in to the restaurant to take pictures and I found this irritating to your real customers. The breakfast room was over-crowded and no staff helped to find an available table.

-Nice service from staff -need extended the breakfast time from 10.30 to 11.00 am.

Goid view Good hotel Good service I stay at Veranda and Happy birthday my kid happy a lot and good memories at here