Veranda High Resort Chiang Mai - MGallery

Veranda High Resort Chiang Mai - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 921 reviews

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ALLSAFE approved hotel

Hotel location

Veranda High Resort Chiang Mai - MGallery

192 Moo2 Banpong Hangdong
50230 CHIANG MAI
Thailand

GPS:18.743035, 98.891324

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE HIGHER ROOM

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

Our accommodation(s)

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  921 reviews

TripAdvisor Rating  4.5/5  1,348 reviews

Wouldn’t come back

Customer review rating 1.5/5

Greg Couples - Confirmed reviews ALL

Room was not clean. Stains all over curtains. Sheets rained. Crumbs. The counter tops were dirty. Paid extra for room with jacuzzi but no hot water in room so couldn’t even use it.

Dear Mr. Gregory James M., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Veranda Chiang Mai, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Great Stay

Customer review rating 5.0/5

N Solo - Confirmed reviews ALL

Fantastic staff, great food, really wonderful stay.

Dear Nicholas John W., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

nice resort without receptionist

Customer review rating 4.0/5

Shim Couples - Confirmed reviews ALL

Location : far from the city but it would be ok because resort provide free shuttle bus Facility : very awesome , clean, modern. Breakfast : Not much, Not bad, enough. Staff: House keeper & Bell boy & driver nice, very well very nice. but the one thing, receptionist kind like a robot. they are kind full but i think they work like a robot, not emotion, they don't give the information well ( free shuttle bus service i found out from website) they don't want to helpful, just work follow up manual (but manual also not much)

Dear Dongjun K., Thank you very much for your visited and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and very much appreciate your suggestion in term of the service from receptionist, I definitely discuss with department concern for further improvement. Thank you very much again for sharing your experience and we hope to have an opportunity to welcome you back again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Lovely hotel

Customer review rating 4.5/5

Jamie Friends - Confirmed reviews ALL

Enjoyed staying at Veranda for my friend’s wedding. The room was spacious with a nice balcony. The bed was plenty big enough. A small complaint would be the amount of hills and stairs to navigate the hotel but this was mitigated by frequent golf carts transporting guests around.

Dear Jamie Daniel P., Thank you very much for your visited and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and very much appreciate your suggestion in term of the credit card should not provide via email and the taxi arrangement. I definitely discuss with department concern for further improvement. Thank you very much again for sharing your experience and we hope to have an opportunity to welcome you back again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

good memory

Customer review rating 5.0/5

Ksin Couples - Confirmed reviews ALL

we booked for our Anniversary trip , as recommend from my friend we had got upgrade this time, thank you for this offer!! the room was clean , facility good, the staff very helpful and friendly , food is good , if i traveling chiang mai i will chose this hotel again.

Dear Khun Kankanit S., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

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Other web-users rate our hotel

  • 171 reviews 7.9/10 Location
  • 458 reviews 7.9/10 Room
  • 538 reviews 8.7/10 Service
  • 149 reviews 6.3/10 Breakfast
  • 116 reviews 5.2/10 Cleanliness
  • 82 reviews 5.5/10 Value

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