Veranda High Resort Chiang Mai - MGallery 5 stars

Customer review rating 4.5/5 5,023 reviews

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Veranda High Resort Chiang Mai - MGallery
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+ 20 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Services for children
  • Air conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing (Nearby)
  • Boutiques/shopping
  • Porter
  • ConciergePaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
Information message

Hotel location

Veranda High Resort Chiang Mai - MGallery

192 Moo2 Banpong Hangdong
50230 chiang mai
thailand

Tel: +666653365007

Fax: (+66)53365362

Check-in from 14h00

Check out up to 12h00

  • Local Red cars :  Red line bus Chang Puek

  • By plane

    CHIANGMAI INTL APT At 15km / 9.32 miles

GPS :18.743035, 98.891324

Our accommodation(s)

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

VALLEY DELUXE ESCAPE, 2 Single Beds, facing a replica of the old fortress wall View

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

VALLEY DELUXE SCENERY, 1 King Bed, Mountain View

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Views: Garden View, Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

VALLEY DELUXE SCENERY, 2 Single beds, Mountain ViewNon contractual photo

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Views: Garden View, Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

THE HIGHER ROOM

Type of cuisine: International

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

The resort's Lobby Bar with its unique design and open terrace area is the perfect place to relax, soak in the surroundings and chat over a drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SWIMMING POOL

Non contractual photo

The infinity pool and bar provides a swim and a drink with the ultimate view. Looking out to the mountains and valley, it is the perfect place to enjoy a variety of cocktails and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 300

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Veranda High Resort Chiang Mai - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,023 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,297 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Nice room and stunning view.

Customer review rating 3.0/5

Tanapat T. Friends - 27/02/2021 Confirmed reviews ALL

I spend 1 night at veranda resort. the room is nice and clean. the restaurant is good. We ordered many menus and the food is the good taste. But there are some things that disappoint us. I really understand that due to the Covid19 situation. Some of service is closed or available for a limited time. However, the hotel should prepare catering equipment in the room such as plate, spoon, fork, knives and wine glasses. I came back to our room at midnight and found that only coffee spoon in our room! We request for the catering equipment for the late dinner in the room but the staff told me every service is off and will open soon in the morning, please wait until the morning! this is not make sense. you are the 5 star hotel, right? but you cannot prepare the basic service in the room. I have to use coffee cup for drink my wine and use coffee spoon to eat my food. By the way, after I request 3 times, staff can provide everything to me at 2.30 am. Thanks

Good Location, good pool ,good food

Customer review rating 5.0/5

Nitisak P. Couples - 27/02/2021 Confirmed reviews ALL

Attentive staff

Good stay

Customer review rating 3.5/5

Pairoj K. Couples - 27/02/2021 Confirmed reviews ALL

All was great, except the rain shower in my room had very low water pressure. Didn’t get to enjoy the rain showering, had to use the shower head instead. I’m a big fan of coffee. The restaurant doesn’t have a commercial type espresso machine to make a coffee. Instead they only have a small automatic coffee machine to make a coffee and it costs 170 Baht! That’s kinda disappointing. Other than that, everything was great. Staff was very helpful and attentive. Overall I really enjoyed my stay.

Great View ,helpful staff

Customer review rating 4.0/5

Panupong W. Business - 24/02/2021 Confirmed reviews ALL

Shortly from center of Chiangmai I feel very clam and peaceful. This trip is for my business but I very relax. Thank you for all staff very kind and friendly. I’m cheerful all of you to pass this situation.

Great stay

Customer review rating 4.5/5

Alice Families - 16/02/2021 Confirmed reviews ALL

The staffs are very nice and helpful. During my stay, I found a small gecko in my room. Two staffs hastened to my room to (professionally) catch it after I had called the front desk.

Good stay

Customer review rating 4.0/5

Nook P. Families - 15/02/2021 Confirmed reviews ALL

Everything is good but breakfast could be improve.

Good services

Customer review rating 4.0/5

Anonymous Friends - 14/02/2021 Confirmed reviews ALL

Good breakfast. Good services. Some areas are not clean enough.

Dear Valued Guest, Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such a glowing review rating and glad to know you enjoyed the stay. We very much appreciates your suggestion about cleanliness, we will focus on your advice. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Well place and well staff

Customer review rating 5.0/5

Chanutta J. Couples - 12/02/2021 Confirmed reviews ALL

I had a great experience at veranda on my birthday that I didn’t tell the staff. At that night staff brought me a birthday cake, this’s impressed me. Thank you.

Dear Chanutta J., Thank you very much for your visit and feedback. The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat. I am very proud and thankful to hear, that our staff could enhance your birthday experience and stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good atmosphere, very good service, delicious fresh food, I am impressed.

Customer review rating 5.0/5

Chanya S. Couples - 11/02/2021 Confirmed reviews ALL

I came to stay in this hotel because my brother has been and like it so much, my brother I recommend choosing this hotel. And I'm not disappointed from the first step that I parked my car in the parking lot. I feel special And receive sincere attention Throughout my 3 days and 2 nights stay, I and my family have been very happy, the hotel offers a very good breakfast in this situation, the quality, quantity, freshness, cleanliness, speed, I will definitely choose to stay in this hotel again ... Thank you very much.

Dear Khun Chanya S., Thank you very much for your visit and feedback. The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat. I am very proud and thankful to hear, that our staff could enhance your experience and stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Very Good

Customer review rating 4.5/5

David Couples - 30/01/2021 Confirmed reviews ALL

We were a walk on. no advanced reservation

Dear David Edward N., Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such a glowing review rating and glad to know you enjoyed the stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good stay

Customer review rating 5.0/5

Tom Couples - 30/01/2021 Confirmed reviews ALL

Above expectations

Good to stay at cosy and beautiful landscape hotel.

Customer review rating 4.0/5

Supawan T. Couples - 30/01/2021 Confirmed reviews ALL

We love your warm welcome as well as unforgottable sunset at the top roof.

Dear Supawan T., We very much appreciate your feedback regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Confortable Stay

Customer review rating 5.0/5

Ed Families - 12/01/2021 Confirmed reviews ALL

The best stay we ever had in Thailand, the staff are very helpful, the facilities are complete, the pool is great

Dear Edward Lestiawidodo N., Thank you very much for taking the time to review our property after recent stay. We are very happy to read your feedback and glad to know that you totally enjoyed the stay and that we could exceed all your expectations. We also very much appreciate your concern about choice of food, and we take this for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Always good

Customer review rating 5.0/5

Boonraksa Friends - 12/01/2021 Confirmed reviews ALL

We went there for second time and it was always good. Good service, delicious food and beautiful view

Dear Khun Boonraksa M., Thank you very much for taking the time to review our property after recent stay. We are very happy to read your feedback and glad to know that you totally enjoyed the stay and that we could exceed all your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good Stay

Customer review rating 4.5/5

P Families - 11/01/2021 Confirmed reviews ALL

Nice view , big room

Dear Khun Oraporn A., Thank you very much for taking the time to review our property after recent stay. We are very happy to read your feedback and glad to know that you totally enjoyed the stay and that we could exceed all your expectations. We also very much appreciate your concern about breakfast queuing, and we take this for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

only little things that annoy us

Customer review rating 3.5/5

Natachai B. Families - 10/01/2021 Confirmed reviews ALL

Breakfast restaurant providing too little 'outdoor' tables and chairs, No shock-absorber at door room making a very loud noise, a little numbers of mosquitos but still making us itchy.

Dear Khun Natachai B., Thank you very much for taking the time to review our property after recent stay. We are glad to read your feedback and glad to know that you had enjoyed the stay. We also very much appreciate your concerns for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good facilities provided very cozy feel like a home

Customer review rating 4.5/5

Suchat C. Families - 06/01/2021 Confirmed reviews ALL

warm welcome and well hospitality . smile face staff .room quiet old but superb space . breakfast room too small but endless swimming pool let we enjoy our meal

Dear Khun Suchat C., Thank you very much for your visit and feedback. The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat, especially front desk staff were very proud and thankful to hear, that they could enhance your experience and stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Well Located, Good Stay, Friendly Staff, Problem Solving

Customer review rating 4.5/5

Duangkamol Couples - 06/01/2021 Confirmed reviews ALL

first arrived to our room wasn't pleasant as of Jagucci hot water function not working, then we were presented two alternative great rooms. And we selected the one which Plunge Pool View. It was gorgeous and all our unpleasant feeling gone, the moment we saw the room. Lucky us and Thanks to your room manager. Though, we still preferred outdoor jagucci. We hope to get back any veranda hotel branches to stay with outdoor jagucci experience

Dear Khun Duangkamol T., Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery as your accommodation for Chiang Mai exploration. First of all, I do apology for the inconvenience about the first room and I am glad to read that our staff provide you with their best service and we could enhance your experience and stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Quiet Place Good for relaxing

Customer review rating 4.0/5

Saowanee P. Couples - 05/01/2021 Confirmed reviews ALL

The room is well designed I like the way separated the closet for men and women :) Lobby is nice and interesting design. only downside is the pool with too close to restaurant which busy all the morning time ,make it less privacy

Dear Khun Saowanee P., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially our Reservation Manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Poor experience of room and service to solve the room problem

Customer review rating 1.0/5

Ben Couples - 05/01/2021 Confirmed reviews ALL

We spent more than 30,000 baht for one night with 3 rooms but the experience that we got which is lower than 5,000 baht. For the room that I stayed and faced bad experiences 1. There are a lot of hair floating in the bathtub after filling the water. It seems that there is no cleaning after the last guest. 2. We decided to take a shower in the shower room but the water cannot flow to the pipe due to clogged water pipe. We called the front desk at night and they sent 1 guy to fix it (what if there are only girls in the room, is this really safe?) 3. Moreover after using and flushing the toilet, the flushing button was stuck which cause the water keeps flowing whole night. This is just one night but we were facing three problems in the luxury pool access room. Even worse, after we informed the reception these problems, they just said sorry and thanks for feedback. Other hotels may be able to handle this kind of situation better relatively. If others come to ask me about experience in this hotel, I will recommend them to avoid and do not waste a lot of money to face the poor service and room. And even if we didn’t experience these problems, the hotel itself is not satisfactory anyway.

Dear Khun Pavit C., Thank you very much for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Veranda Chiang Mai, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aphichash Srimouang Executive Assistant Manager

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