Veranda High Resort Chiang Mai - MGallery 5 stars

Very good service of staffs , nice and comfortable room, very good atmostpoere, beautiful pool and.delicious food

Nice modern property with lovely views ,good cuisine and thoughtful and helpful staff.

I spend 1 night at veranda resort. the room is nice and clean. the restaurant is good. We ordered many menus and the food is the good taste. But there are some things that disappoint us. I really understand that due to the Covid19 situation. Some of service is closed or available for a limited time. However, the hotel should prepare catering equipment in the room such as plate, spoon, fork, knives and wine glasses. I came back to our room at midnight and found that only coffee spoon in our room! We request for the catering equipment for the late dinner in the room but the staff told me every service is off and will open soon in the morning, please wait until the morning! this is not make sense. you are the 5 star hotel, right? but you cannot prepare the basic service in the room. I have to use coffee cup for drink my wine and use coffee spoon to eat my food. By the way, after I request 3 times, staff can provide everything to me at 2.30 am. Thanks

Attentive staff

All was great, except the rain shower in my room had very low water pressure. Didn’t get to enjoy the rain showering, had to use the shower head instead. I’m a big fan of coffee. The restaurant doesn’t have a commercial type espresso machine to make a coffee. Instead they only have a small automatic coffee machine to make a coffee and it costs 170 Baht! That’s kinda disappointing. Other than that, everything was great. Staff was very helpful and attentive. Overall I really enjoyed my stay.

Shortly from center of Chiangmai I feel very clam and peaceful. This trip is for my business but I very relax. Thank you for all staff very kind and friendly. I’m cheerful all of you to pass this situation.

The staffs are very nice and helpful. During my stay, I found a small gecko in my room. Two staffs hastened to my room to (professionally) catch it after I had called the front desk.

Everything is good but breakfast could be improve.

Good breakfast. Good services. Some areas are not clean enough.

I had a great experience at veranda on my birthday that I didn’t tell the staff. At that night staff brought me a birthday cake, this’s impressed me. Thank you.

The service was excellent from arrival. I was greeted by staff at car park who accommodate me to reception. As a gold member, i received an upgrade to pool villa with excellent view of the whole resort. The bed is gigantic and has a good firmness. I only wish if there is bluetooth speaker and more accessible power scoket in room, it would make a room perfect to stay. Also, the breakfast choices are good despite of current situation. However, the quality itself also decrease as some of the menu contain MSG which i find unacceptable for 5-stars hotel. All in all, the resort is decent and kept maintained, the staff and service are 5-stars. Only food quality that is not meet the expectation.

My partner and I stayed for a night for a birthday celebration, and enjoyed a thoroughly excellent and wonderful stay. Although we only stayed for a night we were impressed by the outstanding rooms, facilities on offer, and the warmth of each team member at the resort. We particularly enjoyed our dinner at Rabiang Cha - it was a magical experience to be able to sit on the upper floor of the dining hut and enjoy our dinner in the cool nighttime breeze. The spa, swimming pool and The Higher Room (on-site restaurant) were all immaculate and exquisite and were all highlights of our stay - these are located in the facilities building, which itself is gorgeously nestled in lush jungle surroundings. We will certainly return, and are already very much looking forward to our return visit for a longer stay.

This is one of the best place that you can call for real vacation. You can expect the great hospitality from staffs and peaceful environment that make perfect time of relaxation. Dining experience was impressive with all tasty food, friendly staffs and nature scenery.

The staffs are very very attentive during our stay in CNX. It was my Birthday trip so the hotel upgraded us to the best room with outdoor Jacuzzi and panoramic rice terrace view. They also specially prepared our bed and room with flowers decoration and hard-written birthday card. 10 minutes after we entered the room, the staff followed up with Birthday cake ! We were truly impressed with their attention to detail, quality of facility, and the design of the hotel. Big thumb up to Veranda and Accor !

We love this hotel and stay frequently there. The rooms are very comfortable, the staff so nice, helpful, friendly, they know You after the first time you stayed there and welcome you like a friend. The hotel grounds are so beautiful,trees, tea and rice plants, a lovely and stylish reception area and a pool with a georgious view. It is very quiet, just listen to the birds and frogs at night. The restaurants have good food and we eat often in the hotel.