Veranda High Resort Chiang Mai - MGallery 5 stars

Customer review rating 4.5/5 4,986 reviews

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Veranda High Resort Chiang Mai - MGallery
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Services for children
  • Air conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing (Nearby)
  • Boutiques/shopping
  • Porter
  • ConciergePaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
Information message

Hotel location

Veranda High Resort Chiang Mai - MGallery

192 Moo2 Banpong Hangdong
50230
chiang mai
thailand

Tel: +666653365007

Fax: (+66)53365362

Check-in from 14h00

Check out up to 12h00

  • Local Red cars :  Red line bus Chang Puek

  • By plane

    CHIANGMAI INTL APT At 15km / 9.32 miles

GPS :18.743035, 98.891324

Our accommodation(s)

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

VALLEY DELUXE ESCAPE, 2 Single Beds, facing a replica of the old fortress wall View

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

VALLEY DELUXE SCENERY, 1 King Bed, Mountain View

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Views: Garden View, Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

VALLEY DELUXE SCENERY, 2 Single beds, Mountain ViewNon contractual photo

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Views: Garden View, Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

THE HIGHER ROOM

Type of cuisine: International

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

The resort's Lobby Bar with its unique design and open terrace area is the perfect place to relax, soak in the surroundings and chat over a drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SWIMMING POOL

Non contractual photo

The infinity pool and bar provides a swim and a drink with the ultimate view. Looking out to the mountains and valley, it is the perfect place to enjoy a variety of cocktails and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 300

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Veranda High Resort Chiang Mai - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,986 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,295 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Confortable Stay

Customer review rating 4.5/5

Ed Families - 12/01/2021 Confirmed reviews ALL

The best stay we ever had in Thailand, the staff are very helpful, the facilities are complete, the pool is great

Dear Edward Lestiawidodo N., Thank you very much for taking the time to review our property after recent stay. We are very happy to read your feedback and glad to know that you totally enjoyed the stay and that we could exceed all your expectations. We also very much appreciate your concern about choice of food, and we take this for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Always good

Customer review rating 4.5/5

Boonraksa Friends - 12/01/2021 Confirmed reviews ALL

We went there for second time and it was always good. Good service, delicious food and beautiful view

Dear Khun Boonraksa M., Thank you very much for taking the time to review our property after recent stay. We are very happy to read your feedback and glad to know that you totally enjoyed the stay and that we could exceed all your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good Stay

Customer review rating 4.5/5

P Families - 11/01/2021 Confirmed reviews ALL

Nice view , big room

Dear Khun Oraporn A., Thank you very much for taking the time to review our property after recent stay. We are very happy to read your feedback and glad to know that you totally enjoyed the stay and that we could exceed all your expectations. We also very much appreciate your concern about breakfast queuing, and we take this for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

only little things that annoy us

Customer review rating 4.5/5

Natachai B. Families - 10/01/2021 Confirmed reviews ALL

Breakfast restaurant providing too little 'outdoor' tables and chairs, No shock-absorber at door room making a very loud noise, a little numbers of mosquitos but still making us itchy.

Dear Khun Natachai B., Thank you very much for taking the time to review our property after recent stay. We are glad to read your feedback and glad to know that you had enjoyed the stay. We also very much appreciate your concerns for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good facilities provided very cozy feel like a home

Customer review rating 4.5/5

Suchat C. Families - 06/01/2021 Confirmed reviews ALL

warm welcome and well hospitality . smile face staff .room quiet old but superb space . breakfast room too small but endless swimming pool let we enjoy our meal

Dear Khun Suchat C., Thank you very much for your visit and feedback. The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat, especially front desk staff were very proud and thankful to hear, that they could enhance your experience and stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Well Located, Good Stay, Friendly Staff, Problem Solving

Customer review rating 4.5/5

Duangkamol Couples - 06/01/2021 Confirmed reviews ALL

first arrived to our room wasn't pleasant as of Jagucci hot water function not working, then we were presented two alternative great rooms. And we selected the one which Plunge Pool View. It was gorgeous and all our unpleasant feeling gone, the moment we saw the room. Lucky us and Thanks to your room manager. Though, we still preferred outdoor jagucci. We hope to get back any veranda hotel branches to stay with outdoor jagucci experience

Dear Khun Duangkamol T., Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery as your accommodation for Chiang Mai exploration. First of all, I do apology for the inconvenience about the first room and I am glad to read that our staff provide you with their best service and we could enhance your experience and stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Quiet Place Good for relaxing

Customer review rating 4.5/5

Saowanee P. Couples - 05/01/2021 Confirmed reviews ALL

The room is well designed I like the way separated the closet for men and women :) Lobby is nice and interesting design. only downside is the pool with too close to restaurant which busy all the morning time ,make it less privacy

Dear Khun Saowanee P., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially our Reservation Manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Poor experience of room and service to solve the room problem

Customer review rating 4.5/5

Ben Couples - 05/01/2021 Confirmed reviews ALL

We spent more than 30,000 baht for one night with 3 rooms but the experience that we got which is lower than 5,000 baht. For the room that I stayed and faced bad experiences 1. There are a lot of hair floating in the bathtub after filling the water. It seems that there is no cleaning after the last guest. 2. We decided to take a shower in the shower room but the water cannot flow to the pipe due to clogged water pipe. We called the front desk at night and they sent 1 guy to fix it (what if there are only girls in the room, is this really safe?) 3. Moreover after using and flushing the toilet, the flushing button was stuck which cause the water keeps flowing whole night. This is just one night but we were facing three problems in the luxury pool access room. Even worse, after we informed the reception these problems, they just said sorry and thanks for feedback. Other hotels may be able to handle this kind of situation better relatively. If others come to ask me about experience in this hotel, I will recommend them to avoid and do not waste a lot of money to face the poor service and room. And even if we didn’t experience these problems, the hotel itself is not satisfactory anyway.

Dear Khun Pavit C., Thank you very much for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Veranda Chiang Mai, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aphichash Srimouang Executive Assistant Manager

It was such a good place and relaxing with warm services

Customer review rating 4.5/5

Chinnakrich Friends - 05/01/2021 Confirmed reviews ALL

very clean and private . Only dinner set was too salty and not valuable with the price we paid.

Dear Khun Chinnakrich B., Thank you very much for taking the time to review our property after recent stay. We are very happy to read your feedback and glad to know that you totally enjoyed the stay and that we could exceed all your expectations. We also very much appreciate your concern about dinner, and we take this for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Very good of service but hotel facility is not so good

Customer review rating 4.5/5

Anonymous Families - 05/01/2021 Confirmed reviews ALL

I cannot access to my room more than 2times due to it lock , door system had problem since we arrive and in my room partition between bathroom and bedroom was crack

Dear Khun Sudarat W., Thank you for taking the time to tell us about your experience at the Veranda High Resort Chiang Mai - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good view and friendly staffs

Customer review rating 4.5/5

Praiya Families - 04/01/2021 Confirmed reviews ALL

Very beautiful view from the hotel swimming pool and all staffs are lovely. Only one thing, the check out date from post stay survey email is wrong, I did check out on 16th not 24th Dec.

Dear Praiya K., Warm greetings from Veranda High Resort Chiang Mai - MGallery. I am sorry for the mistake about check out date, there might be some technical error but I am glad to read that you had enjoy the stay and we are very much appreciates your feedback. Thank you again for sharing your experience and we all hope to have the pleasure of welcoming you again very soon. Kind regards, Aphichash Srimouang Executive Assistant Manager

Pleasant stay

Customer review rating 4.5/5

Somsak D. Families - 03/01/2021 Confirmed reviews ALL

I've a pleasant stay @ Veranda Chiang Mai. The staff is friendly and helpful. During my stay, the weather is so beautiful ( around 18C ) I didn't use any facility but did a small round of running in early morning. There's a dog follow me which make me run faster :) If you can set a short running route within the hotle without any dog running behind you, that'll be great.

Dear Somsak D., Thank you very much for sharing your feedback to Veranda High Resort Chiang Mai – MGallery after recent stay. we are glad to read that our staff provide you with their best service and that we could in exceed all your expectations. We will consider your suggestion on running route in the resort, thank you very much and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Nice Hotel

Customer review rating 4.5/5

Tom Couples - 03/01/2021 Confirmed reviews ALL

Good place to stay for vacation

Dear Sudthanong K., Thank you very much for sharing your feedback to Veranda High Resort Chiang Mai – MGallery after recent stay. We are delighted to receive such a glowing review rating and very much appreciates your comment about the staff at breakfast area, we all note this for further improvement. Thank you again for sharing your experience and we all hope to have the pleasure of welcoming you again very soon. Kind regards, Aphichash Srimouang Executive Assistant Manager

Nice stay

Customer review rating 4.5/5

Boonya I. Families - 29/12/2020 Confirmed reviews ALL

Staffs are friendly, full of service mind esp staffs at Rabieng Cha restaurant.

In tune with nature

Customer review rating 4.5/5

Fon Couples - 29/12/2020 Confirmed reviews ALL

We loved how the hotel is situated amidst the hills and in a setting that allows guests to be immersed into natural surroundings.

My favorite place to stay in Chiang Mai

Customer review rating 4.5/5

Tom C. Couples - 28/12/2020 Confirmed reviews ALL

We had a wonderful trip! It was so good I plan to come back next week!!!!

Good stay. Nice hotel

Customer review rating 4.5/5

Wassana Families - 28/12/2020 Confirmed reviews ALL

The hotel and staff are good. Wish to come back again..

Dear Wassana S., Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such a glowing review rating and glad to know you enjoyed the stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Peaceful location but very crowded at breakfast time

Customer review rating 4.5/5

S. Couples - 26/12/2020 Confirmed reviews ALL

Overall was satisfied. Your scenery was great. Dinner at Rabieng Cha was great because the food and service was great. I have sent my recommendations to the chef that day that the food was good, you can ask your captain. However, people outside (maybe not hotel customers) kept coming in to the restaurant to take pictures and I found this irritating to your real customers. The breakfast room was over-crowded and no staff helped to find an available table.

Good location, good stay

Customer review rating 4.5/5

Abby Families - 21/12/2020 Confirmed reviews ALL

-Nice service from staff -need extended the breakfast time from 10.30 to 11.00 am.

Dear Walaiporn R., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Happy to stay veranda Chiangmai

Customer review rating 4.5/5

Kesara Families - 20/12/2020 Confirmed reviews ALL

Goid view Good hotel Good service I stay at Veranda and Happy birthday my kid happy a lot and good memories at here

Our most recent 20 reviews

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