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Veranda High Resort Chiang Mai - MGallery 5 stars

Customer review rating 4.5/5 5,136 reviews

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Veranda High Resort Chiang Mai - MGallery
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Hotel location

Veranda High Resort Chiang Mai - MGallery

192 Moo2 Banpong Hangdong
50230 chiang mai
thailand

Tel: +666653365007

Fax: (+66)53365362

Check-in from 14h00

Check out up to 12h00

  • Local Red cars :  Red line bus Chang Puek

  • By plane

    CHIANGMAI INTL APT At 15km / 9.32 miles

GPS :18.743035, 98.891324

Hotel services

THE HIGHER ROOM

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 69 rooms
    • No room for people with reduced mobility
    • 26 family rooms
    • 13 connecting rooms
    • No non-smoking room
    • 2 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Iron
    • Iron at reception
Access to property
  • Parking
    • On site
Well-being
  • Infinity Pool
    • Outside
  • Fitness Center
    • On site
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • childrenclub03
    • Childrens Club for over 12
    • Video game area
    • Indoor playground for children

Our accommodation(s)

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 300

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Veranda High Resort Chiang Mai - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,136 reviews

TripAdvisor Rating 4.5/5

1,310 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Service, Staffs, Foods.

Customer review rating 5.0/5

Tichapong H. Couples - 17/10/2021 Confirmed reviews ALL

Nice Service, All staffs are friendly. Good view with great foods.

Dear Khun Tichapong H., We very much appreciate your feedback regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good to select Veranda

Customer review rating 4.5/5

Arut T. Families - 17/10/2021 Confirmed reviews ALL

Good experience with Veranda again.

Dear Khun Arut T., We very much appreciate your feedback regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Nice place and service but not for foods…

Customer review rating 3.5/5

Kittiyanee S. Families - 17/10/2021 Confirmed reviews ALL

The rooms, the atmosphere, and the service are pretty good. One thing I don’t like is the food there. We had dinner in Tieng-na restaurant, and the taste of food came out not very valuable for the price. Also, the wine is very pricey. We had a bottle of Chilean red with 4-5 times extra cost. The breakfast is very average, couldn’t say this is a 4-5 stars hotel breakfast. My suggestion is you should develop your food experience…

Dear Khun Kittiyanee S., Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We also very much appreciate your suggestion especially about food both The Higher room and Rabieng Cha restaurant, I definitely share and discuss with Chef for further improvement. Thank you again for sharing your feedback and we hope to have an opportunity to serve you again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Beautiful

Customer review rating 5.0/5

Jeffrey G. Solo - 16/10/2021 Confirmed reviews ALL

Beautiful suurounds fantastic staff incredible breafast and restaurant. Eberthing was in balance I will be back !!!!!!

Quite Peaceful and well located

Customer review rating 4.0/5

Nartnapa C. Couples - 15/10/2021 Confirmed reviews ALL

First time here and very satisfied, it’s such a nice place and very clean room, all staffs so kind and gentle,I can’t wait to come back again see you! :)

Dear Khun Nartnapa C., Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are glad to read that our staff provide you with their best service and that we could in exceed all your expectations. We also very much appreciate your concerns about pineapple juice, we will take note as for further improvement. Thank you again for sharing your experience and we hope that Veranda High Resort Chiang Mai - MGallery always be you choice of accommodation when you have a chance to visit Chiang Mai Kind regards, Aphichash Srimouang Executive Assistant Manager

Great staff , nice room, very warm welcome

Customer review rating 4.5/5

Panupong W. Business - 14/10/2021 Confirmed reviews ALL

All staff very nice and very helpful

Dear Khun Panupong W., Thank you for your feedback after recent stay with us. I am glad to read that our staff provide you with their best service and that we could in exceed all your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Best relaxing Natural and vacation here

Customer review rating 5.0/5

Suwatchai Families - 14/10/2021 Confirmed reviews ALL

This first time for us, First of all wanna say " Thank you for all kind staff and nice hotel " we are stay for last night vacation here. The best hotel for me in Thailand, Good service staffs, Hotel location, Great pool, Good breakfast and Thanks for help me celebrating our sister anniversary 5th. Recommend everyone for need vacation and slow life relaxing and so zen for me. Thank you all staffs

Dear Khun Suwatchai C., Thank you for your feedback after recent stay with us. I am glad to read that our staff provide you with their best service and that we could in exceed all your expectations. And very much appreciates your comments on the cleaning of glasses, I definitely share to department who concern for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Neutral

Customer review rating 2.5/5

Jack Couples - 14/10/2021 Confirmed reviews ALL

service was good but breakfast is not various as it should be. I might expect too much but luxury hotel.

Dear Khun Phanom P., Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We very much appreciate your suggestions especially about breakfast at The Higher room, I definitely share and discuss with Director of F&B for further improvement. Thank you again for sharing your feedback and we hope to have an opportunity to serve you again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Excellent scenery and staff friendly

Customer review rating 4.5/5

Montri S. Business - 06/10/2021 Confirmed reviews ALL

It’s appreciated to have welcome back dessert set (cake and cookies). Nice room and view. Staff is helpful. It’s impressive.

Dear Khun Montri S., Thank you very much for your patronage and glad to know that your visit was as pleasant as the previous one. I have share your comment about Accor point to our staff who in charge and they will contact you soon. We also very much appreciate your concerns about noodle, we will take note as for further option for our restaurant. Thank you again for sharing your experience and we hope that Veranda High Resort Chiang Mai - MGallery always be you choice of accommodation when you have a chance to visit Chiang Mai Kind regards, Aphichash Srimouang Executive Assistant Manager

Appropriate location with great view and service.

Customer review rating 5.0/5

Surasen T. M. Friends - 01/10/2021 Confirmed reviews ALL

Will absolutely return to accommodate here in the near future, also recommend to friends and family.

Dear Khun Surasen T., The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat. Especially Shuttle service team were very proud and thankful to hear, that they could enhance your experience and stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Under expectation

Customer review rating 1.5/5

Saritta Friends - 30/09/2021 Confirmed reviews ALL

As I have previously visit Veranda High before I was expecting the service and overall experience to be as equally satisfied as before. However, what I have experienced during this stay was under what I would have expected of a resort with this standard to be. The reasons for my dissatisfy experience is due to these number of reasons: 1. I've stayed in Presidential Suite (which is the room I have stayed in before as well) was ruined and runs down. The shower in the master bedroom was unsanitary due to the woods being rotted and destructed and the holder of the shower head is also destructed, unable to hold onto the shower head and keeping it still causing a rush of water to runs up my face during the shower. 2. I feel as if there has been a cut of staffs and services, which is understandable during this pandemic but I as a customer when coming for a holiday should still be able to enjoy the time and services to the level of what I have paid for. I am saying that I feel under service due to the fact that the staff in the dinning room (male staff that was on duty on the 26th around 4pm-6pm) was rather impolite to us by the tone of voice as well as service compare to some other guests. 3. For the amount of money that I have paid for for the Presidential Suite I feel as if at least the mini bar should have been free of charge or should have been given a special treatment when compared to other room types. Breakfast was very limited and disappointing, there was nothing special to stand out from any other budget hotel. For other similar hotels of this rate and standards or even less stars, I feel more satisfy than being at Veranda. For example, The Inside House even I stayed in the cheapest room offered guests still received afternoon teas for each night we've stayed and breakfast was offered with variety of Western, Northern and Asian foods. Overall, I have took some guests with me to stay at the Veranda and both of them were dissatisfy and I feel embarrassed for taking them there and frankly probably wouldn't be returning to visit Veranda High which is a shame. I am complaining to only let the hotel management see the problems that has occurred and hoping that the hotel will improve as from what I've heard over breakfast one morning I wasn't the only guest that was unhappy about the stay.

3 Day 2 Night Good Holiday with Green View

Customer review rating 5.0/5

Tanakawee T. Friends - 28/09/2021 Confirmed reviews ALL

Try to booked since DEC 2020 but due to Covid 19 postpone to year 2021 period. 3 day 2 night with beautiful hotel in a green and large public area with an amazing staff and wonderful service. Everyone had a smile on their face and did everything they could to make us feel welcome. I'm accor plus Platinum member and I can access my benefit to get an upgrade room to Suite it's really made me feel very comfortable. Anything you need is a quick ask away to all staff member. There are no shortage of willing participants. The Breakfast mad me surprise with awesome taste as local food :P

Greenery Resort

Customer review rating 5.0/5

Cs Families - 28/09/2021 Confirmed reviews ALL

We had a great time and enjoyed our stay at Veranda Chiang Mai. The staff were excellent, professional and very helpful. The location was a bit far from the city center, but we expected that. It was a great place for spending time with family and retreat from a busy world. The scenery outside our villa was so green and refreshing. I really like it. Our room was beautiful, clean and spacious. The food was tasty as well. Thanks Veranda Chiang Mai for this beautiful experience. I would highly recommend.

Well Located

Customer review rating 4.5/5

S. Families - 27/09/2021 Confirmed reviews ALL

Excellent

Dear Khun S., Thank you very much for sharing your feedback to Veranda High Resort Chiang Mai – MGallery after recent stay. We are delighted to receive such a glowing review rating and we all hope to have the pleasure of welcoming you again very soon. Kind regards, Aphichash Srimouang Executive Assistant Manager

One of a good natural resort in Chiangmai

TripAdvisor rating 3.0/5

Tamagotchikung 30/07/2021 TripAdvisor review

About 20 minutes drive from ChiangMai city. The resort surrounding by mountain. Very beautiful swimming pool with mountain view. Up on arrival concierge is very well organized and helpful with parking and baggage arrangements. Check in experience is in my opinion front desk staff should respond with guest inquiries with willingness. The hotel room is comfort with new renovation but some of towels, bed sheets, pillows are very old. The high room restaurant is very good mountain view and service from Mr.Tae and his team is excellent. Especially under the circumstances some food is run out but they try their best to offer you with alternative options.

1st Impression

TripAdvisor rating 4.0/5

Izuho 09/04/2021 TripAdvisor review

Very good ambience with natural surrounding. My luxury pool villa meets my expectation with large living room, 3 bedroom and each room with their own toilette. Very good services and attention. Platinum status recognition for room upgrade. From my perspectives, This property is the best comparing to other Veranda chain property in Pattaya or Huahin.

Dear lzuho, Thank you very much for choosing to stay with us at Veranda High Resort Chiang Mai - MGallery. Thank you very much for your wonderful feedback here on Trip Advisor. The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat. Providing the best hospitality service is our first priority. Thank you again for your visit and we hope to welcome you back again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good place to retreat

TripAdvisor rating 5.0/5

Pongpol M Couples - 02/11/2020 TripAdvisor review

The service was excellent from arrival. I was greeted by staff at car park who accommodate me to reception. As a gold member, i received an upgrade to pool villa with excellent view of the whole resort. The bed is gigantic and has a good firmness. I only wish if there is bluetooth speaker and more accessible power scoket in room, it would make a room perfect to stay. Also, the breakfast choices are good despite of current situation. However, the quality itself also decrease as some of the menu contain MSG which i find unacceptable for 5-stars hotel. All in all, the resort is decent and kept maintained, the staff and service are 5-stars. Only food quality that is not meet the expectation.

Dear Khun Pongpol M, Thank you very much for choosing Veranda High Resort Chiang Mai -MGallery as your accommodation when visit Chaing Mai. We are glad to know that our service is met your expectation, providing our guests with the best possible hospitality and service has always been our mission. We also very much appreciate your concern about MSG and we take this for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Outstanding Stay & Room

TripAdvisor rating 5.0/5

Kaeon21 26/10/2020 TripAdvisor review

My partner and I stayed for a night for a birthday celebration, and enjoyed a thoroughly excellent and wonderful stay. Although we only stayed for a night we were impressed by the outstanding rooms, facilities on offer, and the warmth of each team member at the resort. We particularly enjoyed our dinner at Rabiang Cha - it was a magical experience to be able to sit on the upper floor of the dining hut and enjoy our dinner in the cool nighttime breeze. The spa, swimming pool and The Higher Room (on-site restaurant) were all immaculate and exquisite and were all highlights of our stay - these are located in the facilities building, which itself is gorgeously nestled in lush jungle surroundings. We will certainly return, and are already very much looking forward to our return visit for a longer stay.

Dear Kaeon21, Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery as your accommodation for special birthday celebration and for taking the time to post your very nice review here on Trip Advisor. We are beyond delight to learn that you were impressed with the service we provided, and that we could in exceed all your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Fabulous hotel

TripAdvisor rating 5.0/5

742rattanap Friends getaway - 24/12/2019 TripAdvisor review

This is one of the best place that you can call for real vacation. You can expect the great hospitality from staffs and peaceful environment that make perfect time of relaxation. Dining experience was impressive with all tasty food, friendly staffs and nature scenery.

Dear 742rattanap, All of us here enjoyed reading that you had a perfect time of relaxation during your stay. I definitely share your very charming and complimentary feedback to the entire team as encouragement to all of us to further improve our services and continue to deliver authentic and 'from the bottom of our hearts' hospitality. Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery and we hope to have the pleasure of welcoming you again very soon. Kind regards, Christoph Leonhard General Manager

Memorable Birthday trip experience. Definitely top hotel in CNX !!

TripAdvisor rating 5.0/5

pputtikuls Couples - 13/11/2019 TripAdvisor review

The staffs are very very attentive during our stay in CNX. It was my Birthday trip so the hotel upgraded us to the best room with outdoor Jacuzzi and panoramic rice terrace view. They also specially prepared our bed and room with flowers decoration and hard-written birthday card. 10 minutes after we entered the room, the staff followed up with Birthday cake ! We were truly impressed with their attention to detail, quality of facility, and the design of the hotel. Big thumb up to Veranda and Accor !

Dear pputtikuls, We truly appreciate the time you’ve taken to share your views about our mountain retreat on your special birthday trip and glad to read that our team member provided you the best service they can. We hope your travel will bring you back again to beautiful north of Thailand and Veranda High Resort Chiang Mai - MGallery will remain your choice of accommodation. Kind regards, Christoph Leonhard General Manager

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