Veranda High Resort Chiang Mai - MGallery 5 stars

the first destination that make my family's happy

The hotel is located in the green area, the rooms are on the valley slope, view from the room is fantastic with pagoda on the mountain. Room are very clean, staffs are really friendly, the food is delicious

All staff well trained with service mind

I was very impressed on your services. But i was disappointed on your amenities. Shampoo and shower gel were mixed with water When i pushed the bottle, it was almost pure water.

staff friendly.

I think I have stayed at Veranda for 4-5 times in the past 3 years and always have great experience. This time is always great as always except the first moment when I enter the room which the toilet is not clean enough (some messy hair from previous customers still in the shower room. However, the housekeeper comes immediately after I tell. So, I do not want to complain housekeeper or anyone since I believe it just starts recover from the epidemic and everyone is working so hard. I just want to give feedback and be more careful for the next time. Look forward to being back soon!

Had a great time there, want to come back again

The manager are very warm welcome and well organize especially k’ fern ( superior member manager ). She very delicate with her understanding of guest desires, polite, good service mind and great management to the platinum member.I will Definitely coming back for the longer stay and suggest to all of my friends and families.

About 20 minutes drive from ChiangMai city. The resort surrounding by mountain. Very beautiful swimming pool with mountain view. Up on arrival concierge is very well organized and helpful with parking and baggage arrangements. Check in experience is in my opinion front desk staff should respond with guest inquiries with willingness. The hotel room is comfort with new renovation but some of towels, bed sheets, pillows are very old. The high room restaurant is very good mountain view and service from Mr.Tae and his team is excellent. Especially under the circumstances some food is run out but they try their best to offer you with alternative options.

Very good ambience with natural surrounding. My luxury pool villa meets my expectation with large living room, 3 bedroom and each room with their own toilette. Very good services and attention. Platinum status recognition for room upgrade. From my perspectives, This property is the best comparing to other Veranda chain property in Pattaya or Huahin.

The service was excellent from arrival. I was greeted by staff at car park who accommodate me to reception. As a gold member, i received an upgrade to pool villa with excellent view of the whole resort. The bed is gigantic and has a good firmness. I only wish if there is bluetooth speaker and more accessible power scoket in room, it would make a room perfect to stay. Also, the breakfast choices are good despite of current situation. However, the quality itself also decrease as some of the menu contain MSG which i find unacceptable for 5-stars hotel. All in all, the resort is decent and kept maintained, the staff and service are 5-stars. Only food quality that is not meet the expectation.

My partner and I stayed for a night for a birthday celebration, and enjoyed a thoroughly excellent and wonderful stay. Although we only stayed for a night we were impressed by the outstanding rooms, facilities on offer, and the warmth of each team member at the resort. We particularly enjoyed our dinner at Rabiang Cha - it was a magical experience to be able to sit on the upper floor of the dining hut and enjoy our dinner in the cool nighttime breeze. The spa, swimming pool and The Higher Room (on-site restaurant) were all immaculate and exquisite and were all highlights of our stay - these are located in the facilities building, which itself is gorgeously nestled in lush jungle surroundings. We will certainly return, and are already very much looking forward to our return visit for a longer stay.

This is one of the best place that you can call for real vacation. You can expect the great hospitality from staffs and peaceful environment that make perfect time of relaxation. Dining experience was impressive with all tasty food, friendly staffs and nature scenery.

The staffs are very very attentive during our stay in CNX. It was my Birthday trip so the hotel upgraded us to the best room with outdoor Jacuzzi and panoramic rice terrace view. They also specially prepared our bed and room with flowers decoration and hard-written birthday card. 10 minutes after we entered the room, the staff followed up with Birthday cake ! We were truly impressed with their attention to detail, quality of facility, and the design of the hotel. Big thumb up to Veranda and Accor !

We love this hotel and stay frequently there. The rooms are very comfortable, the staff so nice, helpful, friendly, they know You after the first time you stayed there and welcome you like a friend. The hotel grounds are so beautiful,trees, tea and rice plants, a lovely and stylish reception area and a pool with a georgious view. It is very quiet, just listen to the birds and frogs at night. The restaurants have good food and we eat often in the hotel.