Veranda High Resort Chiang Mai - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 804 reviews

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Description

Hotel extras

  • Infinity rooftop pool overlooking the valley and hillside forest

  • Kids’ club and children’s pool for family-friendly escapes

  • Stylish rooms & villas with balconies, mountain or garden views

  • Scenic hideaway setting amid lush hillside near Chiang Mai’s cultural heart

  • Veranda Spa offering bespoke wellness rituals

Our accommodation(s)

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Hotel location

Veranda High Resort Chiang Mai - MGallery Collection

192 Moo2 Banpong Hangdong
50230 CHIANG MAI
Thailand

GPS:18.743035, 98.891324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE HIGHER ROOM

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  804 reviews

Customer review rating 5.0/5

Woojin B. Families - Confirmed reviews ALL

In conclusion, our stay at Veranda High Resort Chiang Mai was extremely satisfying. The staff at the check-in counter welcomed us with exceptional kindness, and the staff member who guided us to our room carefully explained the hotel facilities as well as the layout and features of the room in great detail. Not only at the restaurant, but throughout the entire resort, every staff member always greeted us with a warm smile and outstanding hospitality. We have stayed at many hotels before, but this was honestly one of the best service experiences we have ever had. Thank you so much for giving my wife and me such a happy and memorable time. We truly appreciate it and hope to visit again in the future.

Dear WooJin B., Thank you very much for staying and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such glowing praise and very proud of the warm hospitality and exceptional service we offer, I shall certainly pass on your feedback to our team members as we strive to continuously improve the quality of our services. Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang General Manager

Customer review rating 5.0/5

Norio A. Solo - Confirmed reviews ALL

Spacious room

Dear Norio A., Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating, and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai. Kind regards, Aphichash Srimouang General Manager

Customer review rating 1.5/5

David R. M. Couples - Confirmed reviews ALL

Despite it being a great serene location and lovely staff, the often dilapidated state of many of the public areas like walkways and pool makes it quite a safety risk to guests. The timber walkways were often rotten, with holes and sharp splinters and the pools around much of the high pool were broken off, loose and missing altogether. They obviously have not spent enough on maintenance. Frankly it was too dangerous in many places. Also some of the ornamental pools / ponds were just green dirty and stagnant . Look awesome . Not good enough. I would never stay here again.

Dear David R. M., Thank you very much for taking the time to share your detailed feedback with us. We truly appreciate your kind comments about our location and staff. We sincerely apologize for the issues you experienced with the condition and maintenance of our facilities. Your concerns about safety, cleanliness, and upkeep have been noted and shared with our team for immediate improvement. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide better experience. Kind regards, Aphichash Srimouang General Manager

Customer review rating 4.0/5

Zhe Z. K. T. Friends - Confirmed reviews ALL

Lovely stay in Veranda!

Dear Zhe Z. K. T., Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating, and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai. Kind regards, Aphichash Srimouang General Manager

Customer review rating 5.0/5

Suppakrit L. Couples - Confirmed reviews ALL

My stay here was truly impressive. Every staff member was professional and provided service straight from the heart. The facilities, including the fitness center and spa, were excellent. I loved the natural atmosphere, warm decor, and the refreshing greenery surrounding the hotel. The room was spotless and very relaxing. I return here every year to celebrate my wedding anniversary and birthday, and the hotel never fails to exceed my expectations. They always prepare beautiful room decorations and a birthday cake that is both stunning and delicious. I would like to thank all staffs for such warm hospitality throughout my stay. See you again next year.

Dear Khun Suppakrit L., The entire staff and I would like to express our sincerest appreciation for your continual support to our hotel. We are beyond delight to learn that you were equally impressed with the service we provided same as last stay. Thank you again for your support to our hotel. It's a pleasure to be of service to you and your family. My team and I hope to welcome you back at Veranda High Resort Chiang Mai – MGallery in the nearest future. Kind regards, Aphichash Srimouang General Manager

Other web-users rate our hotel

  • 405 reviews 6.9/10 Location
  • 633 reviews 8.1/10 Room
  • 687 reviews 8.8/10 Service
  • 339 reviews 8.1/10 Vibe
  • 309 reviews 8.7/10 Comfort
  • 209 reviews 8/10 Breakfast
  • 136 reviews 5.8/10 Cleanliness
  • 5 reviews 10/10 Sustainability

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