Novotel Chiangmai Nimman Journeyhub Hotel 4 stars

Customer review rating 4.2/5 535 reviews
Novotel Chiangmai Nimman Journeyhub
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • The hotel is the only Novotel property in Northern Thailand.

  • Enjoy our family package, which offers free breakfast for children below 16.

  • Our new hotel features a contemporary design.

  • The hotel is within walking distance to One Nimman and Maya Lifestyle Shopping Center.

  • The hotel is a short walk from One Nimman Art, Culture and Contemporary Art Center.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CHIANGMAI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road
Soi Sreesud,Chang Phueak, Muang
50300
chiangmai
thailand

Tel: +6652012777

Fax: (+66)52012799

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHIANGMAI AIRPORT At 7km / 4 miles - Shuttle paying

GPS :18.804685, 98.96416

Our accommodations

202 guest rooms including Suites with the best Family Offer (16 years old get free breakfast when sharing beds with parents during stay max 2 child per room). In housed guests can also access rooftop pool and In-Balance Fitness by Novotel.

Superior Room with 1 King-Size bed

  • Max. number of persons: 4
  • Area: From 28
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with twin beds

  • Max. number of persons: 4
  • Area: From 28
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior room with balcony - King bed

  • Max. number of persons: 4
  • Area: From 28
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with balcony - Twin beds

  • Max. number of persons: 4
  • Area: From 28
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Room with 1 King-Size bed, Garden

  • Max. number of persons: 4
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Junior Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 34
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

The Gourmet Bar is a brand new dining space open from 7 a.m. till late. The perfect spot to enjoy various delicious Thai and Western dishes as well as a selection of drinks and pastries, while hanging out with friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 300

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Chiangmai Nimman Journeyhub

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

535 reviews

tripadvisor

TripAdvisor Rating 4.0/5

88 reviews

Fine

Customer review rating 4.2/5

Diego M. Families - 13/02/2020 Confirmed reviews ALL

We had a trip with a 3 years old kids and everything was ok.

Dear DiegoMaximiliano M., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

Strategic Location, Good & Fuss-Free Stay

Customer review rating 4.2/5

Madeline L. Business - 11/02/2020 Confirmed reviews ALL

Family-friendly hotel Willingly provides baby cot facility when requested; appreciate this

Dear MaySzin L., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

good location. Just that the lift access card is of no use for security purpose. Anyone can just walk up the staircase to any floor without requiring a guest access card. Please look into having access card for the doors leading to staircase

Customer review rating 4.2/5

Anne Business - 09/02/2020 Confirmed reviews ALL

Pleasant enough for a short meeting

Dear ChiTze T., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika Khaniyor Assistant Front Office Manager

Excellent hotel

Customer review rating 4.2/5

Mathuros C. Friends - 08/02/2020 Confirmed reviews ALL

All staffs we met willing to service with smiling faces. The hotel clean and attract us to come back again.We’re very pleased and will suggest my friends.

Dear Mathuros C., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika Khaniyor Assistant Front Office Manager

Good stay for business trip

Customer review rating 4.2/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

Efficient, clean, and no fuss. one small item to note is that the room walls seem very thin and I could hear my neighbor through the wall (talking, coughing, walking around). thanks

Dear SarahJaneElizabeth Ms Y., Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amika Khaniyor Assistant Front Office Manager

Great stay at the Novotel Chiang Mai

Customer review rating 4.2/5

Mick D. M. Couples - 04/02/2020 Confirmed reviews ALL

The Novotel is located close to the Maya shopping centre just of the main road to the old city. It’s a short walk to two market places where you can enjoy local cuisine and cheap beer at the closest. Excursions can be booked from the hotel as can taxis to the airport. The hotel has a rooftop pool and a well presented restaurant. Our room was modern but no storage space so you live out of your suitcase.

Dear PhilipMichael D., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

Good Stay

Customer review rating 4.2/5

Anonymous Families - 02/02/2020 Confirmed reviews ALL

Quite good location, sparkling clean and wonderful property!

Dear Vichaiyut S., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika Khaniyor Assistant Front Office Manager

Lovely hotel

Customer review rating 4.2/5

Jaosua K. Business - 02/02/2020 Confirmed reviews ALL

Very clean and modern rooms and amenities, under cover parking and great, friendly service. Close to downtown and a short drive into the city. Highly recommend the Novotel Chiangmai Nimman Journeyhub

Dear Surasake Y., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika Khaniyor Assistant Front Office Manager

well manage

Customer review rating 4.2/5

A Business - 01/02/2020 Confirmed reviews ALL

I have to visit customer in ChiangMai every month. This is the hotel that located in convenience location with professional staffs. Keep up good work. Thanks!

Dear Jak C., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika Khaniyor Assistant Front Office Manager
Customer review rating 4.2/5

Tim Couples - 01/02/2020 Confirmed reviews ALL

It’s was really great stay, friendly front desk staff especially Mend , very comfortable stay , great room and nice location

Dear Suthee S., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika Khaniyor Assistant Front Office Manager
Customer review rating 4.2/5

Eddie Friends - 31/01/2020 Confirmed reviews ALL

Overall, a good experience. Room seems a bit small for 2 people, the open concept of shower/toilets is somewhat odd. Breakfast was ok, not much option if you are into "western style". Customer service superb, location next to Maya mall and shops very helpful

Dear Oded R., Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amika Khaniyor Assistant Front Office Manager

Good location, good services

Customer review rating 4.2/5

Kenny K. Couples - 30/01/2020 Confirmed reviews ALL

I stay for eight days , more than my expected. I booked with Balcony on high floor, quite acceptable for me , although under the plane path, the bar nearby but the sound protection is ok for me. The restaurant services is excellent, the staffs very nice and professional, food is good.

Dear KwanKinKenny K., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback and however we have noted on your comment regarding to in-room soundproofing which need to be impproved. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

Far from usual Accor standards about services

Customer review rating 4.2/5

Julien Couples - 29/01/2020 Confirmed reviews ALL

Rooms are comfortable, that's the only good point. You can admire (and enjoy the sound) of each aircraft taking off from airport. The pick up shuttle from airport never arrived so I finally took taxi, and there's an overpriced car to send you back to airport in the morning. (400baht when nomal is 150), and display price in the lobby is 200. The problem is not the price, it's the principle and efficiency of the service. The breakfast also is very so-so. No upgrade even I'm gold member.

Dear Julien T., Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. Please accept my sincerely apologize for the inconvenience you have encountered, which is not part of our hotel standard of service. I have noted each point you have raised and would like to apologize for an experience which left you overall dissatisfied, particularly for the disappointment with hotel shuttle services. Please trust that all of the points you have mentioned have been taken seriously and were brought to the attention of concerned department heads for immediate rectification and re-training staffs to avoid the recurrence. To recovery and loyalty guest satisfaction is our first priority therefore hotel would like to offer extra ALL Accor Live Limitless courtesy point to your account for 2,000 points. Thank you again for the feedback and will definitely work on it to improve our products and services. We do hope that you will come back to stay with us to experience the change. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

Excellent staff all round but hampered with severe noise from fellow tourists!

Customer review rating 4.2/5

Dr L. Couples - 29/01/2020 Confirmed reviews ALL

Excellent guest service by Julie at front desk, and essentially everyone on duty. They all did their very best to make my stay pleasant and stress-free. Breakfast was good for Novotel's standard in Thailand. Hotel is generally kept very clean, despite the inconsiderate guests. Unfortunately, there were just too many PRC tourists in the hotel. They were terribly loud, noisy, and inconsiderate. They shoved and pushed at the breakfast area, talked at the top of their lungs, inappropriately dressed while using the fitness centre, littered and pushed their way around.

Dear LenaSiowLing L., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback and however we have noted on your comment regarding to Chinese tour group behavior and we will communicate this issues with travel agency as well as tour guide to educate them in public manners. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

Very nice view

Customer review rating 4.2/5

Parvinder Families - 28/01/2020 Confirmed reviews ALL

Hotel location very good near mall easy go to around staff very good hotel clean

Dear Parvinder S., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

Great room condition and new

Customer review rating 4.2/5

Jerasak N. Business - 27/01/2020 Confirmed reviews ALL

I checked in late at night, at reception the reservation had prepared. Room was clean and equipped with adequate facilities. Breakfast was variety, mostly Thai menu but nice taste.

Dear Khun Jerasak N., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

Not good experience.

Customer review rating 4.2/5

Tanadej K. Couples - 27/01/2020 Confirmed reviews ALL

Location is ok. Room is clean. Services is good. But room is smelly. Window is not sound proof can hear the noise from the Pub near by and airplanes landing and take off at late night. I stay at suit room 448.

Dear Khun Tanadej K., Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted on your comments for both positive and room soundproofing area which need to be improved. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

Great service n lovely hotel

Customer review rating 4.2/5

Mary K. Families - 23/01/2020 Confirmed reviews ALL

Great service Only negative point is the weak wifi n also no hand soap at the basin

Dear Mary K., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback and however we have noted on your comments for WIFI sinal and setup hand soap at basin which need to be improved. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

New facilities

Customer review rating 4.2/5

L. C. W. Business - 20/01/2020 Confirmed reviews ALL

Great experience with a totally new facilities!

Dear ChengWah L., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback and however after we carefully read on your rating review and there is some point that we havve to be improved. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager

Very lound noise when others open/close the door

Customer review rating 4.2/5

Nesara C. Couples - 20/01/2020 Confirmed reviews ALL

Nice staff ,clean,but Very lound noise when others open/close the door all night ,it’s make me sleepless the room do not keep sound

Dear Nesara C., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback and we apology for the noise issues and we would like to update for in-room sound proofing is our first priority and we are on process to find the solution to fix this issues . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chinnapong KHOTSAWAN (Toh) Rooms Division Manager
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