Novotel Chiangmai Nimman Journeyhub Hotel 4 stars

Customer review rating 4.2/5 731 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Chiangmai Nimman Journeyhub
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+ 23 Services
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Room 1

Number of guests
Children's age

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How it works?
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • The hotel is the only Novotel property in Northern

  • Enjoy our family package which offers free breakfast for children below 16.

  • Our new hotel features a contemporary design.

  • The hotel is within walking distance to One Nimman and Maya Lifestyle Shopping Center.

  • The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CHIANGMAI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road
Soi Sreesud,Chang Phueak, Muang
50300
chiangmai
thailand

Tel: +6652012777

Fax: (+66)52012799

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHIANGMAI AIRPORT At 7km / 4 miles - Shuttle paying

GPS :18.804685, 98.96416

Our accommodation(s)

202 guest rooms including Suites with the best Family Offer (16 years old get free breakfast when sharing beds with parents during stay max 2 child per room). In housed guests can also access rooftop pool and In-Balance Fitness by Novotel.

Standard King bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard twin beds

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior King bed with Balcony

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Twin beds with Balcony

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe King bed with Terrace

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

The Gourmet Bar is a brand new dining space open from 7 a.m. till late. The perfect spot to enjoy various delicious Thai and Western dishes as well as a selection of drinks and pastries, while hanging out with friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 300

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Chiangmai Nimman Journeyhub

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

731 reviews

tripadvisor

TripAdvisor Rating 4.0/5

115 reviews

Recommended

Customer review rating 4.2/5

Jub Friends - 24/11/2020 Confirmed reviews ALL

The facility is new and good. The location is not far from Nimman street and night market. Staff have service mind. I have only issue, the light in the room is not enough when I make up. The other is good.

Unexpected in Chiangmai

TripAdvisor rating 4.0/5

chatchaisiriv 24/11/2020 TripAdvisor review

I having strong request a king bed when i did my booking because of fully book for my solo travel, when i checked in. the front desk (woman) try to find my king bed and i got it that time, but the view of the hotel is not satisfy. The room is clean and ready when i came back! 2nd day i hang on the clean room sign on the door but no cleaner come in, have to ask reception to call them. Overall is good !

Well located

Customer review rating 4.2/5

Usanakorn T. Families - 23/11/2020 Confirmed reviews ALL

Clean room and well breakfast and near main road

good location, good services

Customer review rating 4.2/5

Keerati L. Families - 23/11/2020 Confirmed reviews ALL

All around a good service hotel, recommend to other travelers who prefer comfortable and good services.

Cozy and comfy

Customer review rating 4.2/5

Anonymous Solo - 21/11/2020 Confirmed reviews ALL

Room was clean and comfy

Recommended

TripAdvisor rating 4.0/5

Jubja 20/11/2020 TripAdvisor review

The facility is new and good. The location is not far from Nimman street and night market. Staff have service mind. I have only issue, the light in the room is not enough when I make up. The others is good.

Near market and shopping mall

Customer review rating 4.2/5

Cb Business - 17/11/2020 Confirmed reviews ALL

Fair place to sleep but theres not have activity choices in hotel that much

Good stay

Customer review rating 4.2/5

Kitteepat Friends - 16/11/2020 Confirmed reviews ALL

Hotel and services are great. All requests were done by the staff promptly.

please accumulation Accor point for this my stay

Customer review rating 4.2/5

Gabriel Business - 15/11/2020 Confirmed reviews ALL

Before my checking out, the staff took a picture of my e-mail address to accumulate my stay into my Accor member, but I am not sure that they already take any action on that. I did not got back any e-mail from Accor.com membership section. I forgot my bottle in the room, one of your staff call me immediately. This is very wonderful. Thanks for that! One thing need your improvement, once I booked from Agoda, I realized that my receipt should came from Agoda. However, the hotel should provide "a guest folio" for all guests ( to prove my staying, not a "receipt" ) According to Thai public organization nowadays, they already accept Agoda receipt but they still need a guest folio from the hotel. If the hotel refused to issue even a guest folio to that guest at the hotel, I think that next time you will lost all Thai public officers who stayed in your hotel group. Please make sure that all of your staff understand that recepts from agoda or any travel websit can ask for a guest folio at the hotel to prove they really stay in the hotel.

A new hotel in a safe neighborhood

Customer review rating 4.2/5

Tommino Families - 15/11/2020 Confirmed reviews ALL

The hotel is quite new and situated just next to Maya department store.The staffs are kind and work professionally. Despite its novelty, the only drawback is that the room is too small for the price I paid.

nice stay

Customer review rating 4.2/5

Warin Business - 14/11/2020 Confirmed reviews ALL

nice room , location , staff

good location

Customer review rating 4.2/5

Chan Families - 11/11/2020 Confirmed reviews ALL

It was my perfect trip!!. The hotel is located on good location nearby airport and shopping malls. The service meets the novotel standared and all staffs are friendly and service mind.

Comfort stay at Chaing Mai

TripAdvisor rating 4.0/5

artsflh 11/11/2020 TripAdvisor review

I stayed for a business. This is my second time at this hotel. The room is nice and clean. The hotel is at excellent location as it just 15 minutes away from airport. Service is great. Also parking available.

Mistaken payment by front

Customer review rating 4.2/5

Max Families - 10/11/2020 Confirmed reviews ALL

Room overall good. Location not bad. Front make mistake by calculated wrong payment total which I have make redeem my point.

Clean room, Nice reception and staffs

Customer review rating 4.2/5

Akradet P. Couples - 09/11/2020 Confirmed reviews ALL

Provide only 1 key card , It was difficult for separate activity.

Comfort room

Customer review rating 4.2/5

Peggy Couples - 06/11/2020 Confirmed reviews ALL

Comfy room. Good service. Should have restaurant and room service.

Comfy bed

Customer review rating 4.2/5

P.t. Families - 02/11/2020 Confirmed reviews ALL

Good location, excellent service staffs

Good stay

Customer review rating 4.2/5

Patcharawat J. Families - 31/10/2020 Confirmed reviews ALL

Good location, good breakfast, nice staff

Dear Khun Patcharawat J., Thank you so much for such a great feedback about your recent stay with us! I am very delighted and honored to hear that you had a wonderful experience. Your kind comment is truly motivating us and will surely be shared and they will be very pleased. We look forward to welcoming you back on your next visit to Chiang Mai City. Best Regards, Piyaporn M. Duty Manager

mattress very good

Customer review rating 4.2/5

Kritapart T. Couples - 28/10/2020 Confirmed reviews ALL

everything is good. except air-condition(hardly to controll temperature in appropriate, i mean compressor cut off is hot when working too cool) and ref. cool too slow.

Dear Khun Kritapart, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika Khaniyor Front Office Manager

Very bad service

Customer review rating 4.2/5

Parvinder S. Solo - 26/10/2020 Confirmed reviews ALL

I am the gold class member no welcome drink no fruit plater in room no room upgrade

Dear Mr. Parvinder s., Greetings from Novotel Chaing Mai Nimman Journeyhub and thank you for your Loyalty. Let me begin our response with heartfelt apologies for what you described a disappointing experience when you were in the house with us which is not part of our hotel standard of service. I am truly sorry to hear several issues you have experienced with staff services at the hotel. At Novotel Chiang Mai, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Your constructive comments are of immense value in providing a focus for improvement of Novotel Chiang Mai products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance of hosting you again in order to provide the true Novotel Chiang Mai Nimman Journeyhub service. Sincerely, Piyaporn M. Duty Manager

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