Novotel Chiangmai Nimman Journeyhub

Customer review rating (ALL Rating) 4.4/5 1,040 reviews

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Description

Hotel extras

  • The hotel is the only Novotel property in Northern Thailand

  • Enjoy our family package which offers free breakfast for children below 16.

  • This hotel is pet friendly.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • This hotel has Electric Vehicle charger.

Our accommodation(s)

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Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,040 reviews

TripAdvisor Rating  4.0/5  162 reviews

Great time in Chiang Mai with the Novotel

Customer review rating 4.5/5

S. F. Families - Confirmed reviews ALL

Taken the overnight train from Bangkok to Chian Mai to experience. Arrived in Chiang Mai very early morning around 4am, hotel was super nice to provide 1 room for us. And made it possible to have connecting room on the 2nd night onwards. Food was super. Had 3 room service, also buffet dinner. Love the seafood plate. Very friendly and helpful team, all the way from receptionist, security, restaurant, housekeeping and even the GM himself. Best Novotel I've stayed so far. Thank you for making our first trip in Chiang Mai amazing. Great time enjoying the destination as well

Dear S. f., Thank you for sharing your wonderful feedback! We are thrilled to hear that you had a great time in Chiang Mai and enjoyed your stay at Novotel Chiang Mai Nimman Journeyhub. It’s fantastic to know that our Heartists were able to accommodate your early arrival and provide a connecting room for the remainder of your stay. We truly appreciate your kind words about our food, particularly the seafood platter, and are glad that you found our Heartists to be friendly and helpful throughout your visit. Your comments about our service, from reception to housekeeping, mean a lot to us, and we are proud to have made your first trip to Chiang Mai a memorable one. Thank you once again for choosing to stay with us, and we hope to welcome you and your f. back soon. Please don't hesitate to reach out if there is anything we can do to enhance your next visit. Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Great service, good location

Customer review rating 4.5/5

Norhasliza Business - Confirmed reviews ALL

It is a very pleasant experience staying at Novotel Nimman. My only complaint is the road to walk is a bit dark and hopefully they have more proper entrance in the future. Otherwise this is a such a beautiful hotel.

Dear Norhasliza, Thank you for taking the time to share your feedback with us. We are so pleased to hear that you had a pleasant experience during your stay at Novotel Chiang Mai Nimman. Your kind words about our service, location, and cleanliness are truly appreciated! Thank you for sharing your feedback about the road being a bit dark. We completely understand your concern and are pleased to inform you that we plan to improve the access next year, ensuring a more comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to our hotel soon! Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Pleasantly surprised

TripAdvisor rating 4.0/5

annbO6292TK Couples - TripAdvisor review

Having read reviews after I booked the hotel; it was much better than expected. Yes, it is on a flight path but there are not that many flights and did not disturb sleep. Yes, some of the staff's English was not so good but some were exceptionally good in communicating. The shuttle bus is expensive and does not make sense to take when a Grab is much cheaper for 2 people. Good Happy Hour. Good coffee in lobby. Internet very poor and frequently dropped out or did not work.

Dear Ann B, Thank you for sharing your feedback with us! We’re glad to hear that you were pleasantly surprised by your stay and that the noise from the flight path did not disturb your sleep. We appreciate your understanding regarding the language skills of some of our Hearitsts, and we are always working to improve communication with our guests. Regarding the shuttle service, we understand that it may seem more expensive compared to alternatives like Grab. However, the advantage of using our hotel shuttle is that it can be booked in advance and is a reliable service with a professional driver, ensuring your convenience and peace of mind during your journey. We’re also happy to know you enjoyed our Happy Hour and the coffee in the lobby. We’ll certainly take your feedback about the internet service into consideration to improve the experience for future guests. Thank you again for choosing us, and we hope to welcome you back soon! Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Nimman area but under flight path

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Close to Maya shopping mall and One Nimman. Cafes are walkable. Under flight path but in room not noticeable. No extras offered under membership rewards

Dear Owen, Thank you for sharing your valuable feedback with us. We truly appreciate your kind words about our convenient location near Maya Mall and the local cafes. It’s wonderful to hear that you enjoyed the ease of access to the vibrant attractions in the Nimman area. We sincerely apologize for any inconvenience you experienced regarding your Gold membership benefits. While we were pleased to provide your welcome drink during your stay, unfortunately, we were unable to offer a room upgrade as the hotel was booked to capacity. As outlined in the ALL – Accor Live Limitless, room upgrades are subject to availability at the time of your stay. As a Gold member, your loyalty means the world to us, and we strive to ensure that your benefits—such as early check-in, late check-out, and other privileges—are consistently delivered. Your feedback is invaluable to us, as it helps us refine our services and exceed expectations. We hope to have the pleasure of welcoming you back soon and providing you with an even more seamless and enjoyable stay. Thank you once again for your understanding and for taking the time to share your thoughts. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good stay

Dear Saravana, Thank you so much for your wonderful feedback and for giving us such an excellent rating! We are thrilled to hear that you had a good stay with us and that everything from your check-in to check-out went smoothly. It’s fantastic to know that our Heartists, accommodation, cleanliness, and the overall experience met your expectations. Your positive feedback is greatly appreciated, and we are also happy to hear that you were satisfied with our WiFi and breakfast offerings. We hope to continue welcoming you on your future travels. If there’s anything else we can do to enhance your next stay, please don’t hesitate to reach out. Once again, thank you for your trust and recommendation. We look forward to welcoming you back soon! Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

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