Novotel Chiangmai Nimman Journeyhub

Customer review rating (ALL Rating) 4.3/5 1,035 reviews

Hotel extras

  • The hotel is the only Novotel property in Northern

  • Enjoy our family package which offers free breakfast for children below 16.

  • Our new hotel features a contemporary design.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.

ALLSAFE approved hotel

Our accommodation(s)

202 guest rooms including Suites with the best Family Offer (16 years old get free breakfast when sharing beds with parents during stay max 2 child per room). In housed guests can also access rooftop pool and In-Balance Fitness by Novotel.

Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,035 reviews

TripAdvisor Rating  4.0/5  137 reviews

Very satisfied

Customer review rating 5.0/5

Nithi T. Business - Confirmed reviews ALL

Great service, clean room and great location

Dear Khun Nithi T., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

Good stay

Customer review rating 4.5/5

Chureeporn C. Business - Confirmed reviews ALL

Overall it's ok, helpful staff and good services.

Dear Khun Chureeporn C., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

Very poor sound protection wall between room.

Customer review rating 1.5/5

Thanasit Couples - Confirmed reviews ALL

One major failure - very poor sound proved wall. I can here next door water flush and shower as well as their TV sound. One minor failure - pillows are lower than Novotel standard. It is too flat and not smooth seems like an reused pillow.

Dear Khun Thanasit, Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukherjee General Manager

Good location, modern rooms, very friendly staff

Customer review rating 4.5/5

Jupny Families - Confirmed reviews ALL

It was our second stay at the Novotel in Chiang Mai and we (family of four) enjoyed our stay as much as the first time: we enjoyed the comfort of the modern rooms with well-functioning bathrooms, and the friendliness of the staff which was always helpful. Nimman is a good location from which to explore the city and the surroundings. We used Grab, Tuk-Tuks as well as the red multi-passenger taxis to move from A to B. the Maya Shopping Center is in walking distance and so is Nimman One with its restaurants.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

Excellent staff and very clean

Customer review rating 5.0/5

Deirdre S. Families - Confirmed reviews ALL

My mom was coming to visit me while I was living in Chiang Mai. She was only supposed to stay a few nights when she got a back injury and had to go to hospital and stay well over the reserved time. The staff was so accommodating, patient, and kind. It was a terrifying time for us and they handled us daily! They helped us through every challenge when we were in a very unknown new environment tackling things we did not know how. I will highly recommend this hotel over and over and share my experience with others! Thank you for providing what you did in a time of need! We will always have extreme gratitude for this hotel and especially this staff!!!!!!!

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Jelly and B. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

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Other web-users rate our hotel

  • 294 reviews 7.4/10 Location
  • 602 reviews 6.8/10 Room
  • 411 reviews 7.6/10 Service
  • 12 reviews 5.2/10 WiFi
  • 335 reviews 5.2/10 Comfort
  • 262 reviews 8.1/10 Cleanliness
  • 196 reviews 6.9/10 Breakfast
  • 109 reviews 4.8/10 Amenities

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