Novotel Chiangmai Nimman Journeyhub 4.5 stars

Dear Khun Princhanok, Thank you very much for sharing your thoughtful and detailed feedback regarding your recent stay at Novotel Chiangmai Nimman Journeyhub. We are delighted to know that you had an overall pleasant experience and that our team made you feel warmly welcomed and well recognized as a valued ALL Platinum member. It is especially rewarding to hear that you enjoyed the room upgrade and found your accommodation comfortable and well maintained—your kind comments will certainly be shared with our team. That said, I would like to extend my sincere apologies regarding the missed welcome amenity. We truly regret this oversight, as it does not reflect the level of attention and care we strive to provide, particularly for our valued elite members. Your feedback has been shared with the concerned team to ensure better follow-through and to prevent such lapses from happening again in the future. We also appreciate your constructive comments on the breakfast experience. Please rest assured that we are continuously reviewing our offerings to enhance both quality and variety. Should you have any specific suggestions, we would be most grateful to hear them. We genuinely appreciate your kind recommendation and your continued trust in us. It would be our pleasure to welcome you back again and provide you with a seamless and even more memorable stay on your next visit. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Khun Anyanee, Thank you very much for choosing to stay with Novotel Chiangmai Nimman Journeyhub and for sharing your kind feedback. We are delighted to hear that you enjoyed our convenient location, clean room, and the helpful service from our team. If you have any suggestions on how we could make your next stay a perfect 10 out of 10, we would truly appreciate hearing from you. We look forward to welcoming you and your family back again soon. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Khun Krittayot, Thank you very much for taking the time to share such a detailed and positive review following your recent stay with us. We are truly delighted to hear that you enjoyed our convenient location near Maya Mall and the vibrant Nimman area, especially during the Songkran festivities. It is wonderful to know that you found your room clean, stylish, and comfortable, and that our team was able to assist promptly with the Chromecast setup. Your kind words about our staff’s attentiveness and care mean a great deal to us, as we continuously strive to provide exceptional service to all our guests. We are especially honored that this was your second stay and that you are already planning to return again next Songkran. Your continued trust and recommendation motivate us to maintain the high standards you experienced. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Khun Chwee S. N., Thank you very much for your wonderful review and for choosing to stay at Novotel Chiangmai Nimman Journeyhub. We are delighted to know that you enjoyed our convenient location, comfortable room, and overall stay experience. Your kind recognition of our team, especially Khun Tom and Khun Benz at the front desk as well as our restaurant team, is truly appreciated. We will proudly share your compliments with them as encouragement. We are also pleased that you found our booking process easy and the hotel clean and quiet throughout your stay. Thank you as well for your valuable suggestion regarding an executive lounge for ALL Platinum members. Your feedback has been noted and will be shared with management for future consideration as we continue to enhance our guest experience. We sincerely appreciate your support as an ALL – Accor Live Limitless Platinum member and look forward to welcoming you back again soon. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Khun Ashley D., Thank you very much for taking the time to share such a detailed and wonderful review of your recent stay at Novotel Chiangmai Nimman Journeyhub. We are truly delighted to hear that your experience exceeded expectations and that you enjoyed our spacious and comfortable rooms, as well as the cleanliness and overall maintenance of the hotel. It is especially rewarding to know that you appreciated our breakfast selection, including the quality ingredients, egg station, and locally sourced items. We are also pleased that you enjoyed the Indian cuisine and the convenience of being able to order from our neighbouring restaurant. Your kind comments describing the food as “close to 5-star” are greatly appreciated and will be shared with our culinary team. Your recognition of our team’s service, as well as your excellent ratings across all aspects of your stay, mean a great deal to us. We are also grateful for your positive feedback on our sustainability efforts. Thank you once again for your support as an ALL – Accor Live Limitless Platinum member. We look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub