Novotel Chiangmai Nimman Journeyhub Hotel 4 stars

Customer review rating 4.2/5 968 reviews

ALLSAFE approved hotel

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Novotel Chiangmai Nimman Journeyhub
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+ 22 Services

Hotel extras

  • The hotel is the only Novotel property in Northern

  • Enjoy our family package which offers free breakfast for children below 16.

  • Our new hotel features a contemporary design.

  • The hotel is within walking distance to One Nimman and Maya Lifestyle Shopping Center.

  • The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CHIANGMAI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road
Soi Sreesud,Chang Phueak, Muang
50300 chiangmai
thailand

Tel: +6652012777

Fax: (+66)52012799

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHIANGMAI AIRPORT At 7km / 4 miles - Shuttle paying

GPS :18.804685, 98.96416

Our accommodation(s)

202 guest rooms including Suites with the best Family Offer (16 years old get free breakfast when sharing beds with parents during stay max 2 child per room). In housed guests can also access rooftop pool and In-Balance Fitness by Novotel.

Standard King bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard twin beds

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior King bed with Balcony

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Twin beds with Balcony

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe King bed with Terrace

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

The Gourmet Bar is a brand new dining space open from 7 a.m. till late. The perfect spot to enjoy various delicious Thai and Western dishes as well as a selection of drinks and pastries, while hanging out with friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 300

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Chiangmai Nimman Journeyhub

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

968 reviews

tripadvisor

TripAdvisor Rating 4.0/5

117 reviews

Staffs (Reception counter)

TripAdvisor rating 3.0/5

punjaph0ns Business - 07/04/2021 TripAdvisor review

Service mind for those 2 shifts were not so good. I got a big confusion about a room. They upgrade my room because of my tier. But all welcome drink, they put to my friend room. The welcome note was on the bed. It is not my name and not my friend 's name. When I told them. they didn't correct it immediately. I had to ask them twice. During check out, 3 ladies were in the counter. They said all words without service mind to my friend. When I came to them, they still did a lower standard of Accor. You can check my history before Covid. You will understand, why do I know Accor's standard. Chiang Mai is the top destination of Thailand, especially hospitality. During outbreak, you did a lower standard, I don't think, this is the right approach.

Pleasant stay

Customer review rating 4.0/5

Moe T. L. Solo - 04/04/2021 Confirmed reviews ALL

staff are friendly. Good location. Cleaner seems to use old rug to wipe the basin, left the short hairs which not belong to me.

Good stay

Customer review rating 4.5/5

Anonymous Solo - 27/03/2021 Confirmed reviews ALL

Clean room. Good staff and service

Clean room, Locate close to Nimman Rd

Customer review rating 3.5/5

K R. Friends - 27/03/2021 Confirmed reviews ALL

Hotel location wasn't ideal since it wasn't exactly on Nimman Haemin Rd. Hotel is relatively new so the room was nice but I don't really like the open bathroom next to the bed. Loyalty member recognition was somewhat disappointed. I have to ask for what I am entitled for and it wasn't that good too.

Customer review rating 3.0/5

Watanapol J. Families - 27/03/2021 Confirmed reviews ALL

From stay What felt the worst was the hospitality since the check-in staff didn't smile and didn't explain anything. Just send the room card only. It was myself who had to inquire about what time I had breakfast, where was the room going? As for other matters, the staff would not recommend at all. The swimming pool, I have to look at the sign where I go. But I would like to appreciate the staff who take care of the restaurant who care And take good care of me since I have children The staff are very attentive and caring. Including the security staff who help take care of the luggage In spite of the fact that it was not even his duty. As for the room I think it would be better to upgrade. Because it is a time when there is not a lot of guests To create a good experience for accor members

Good stay

Customer review rating 4.0/5

Chalermpon K. Couples - 26/03/2021 Confirmed reviews ALL

Good stay for business trip, but the room feel small like business hotel if we are 5 star hotel.

Nice and quiet place,

Customer review rating 4.5/5

Benji Business - 24/03/2021 Confirmed reviews ALL

Very comfortable for any support in the room. WIFI is very perfect for work quickly. However, breakfast has been set for 7 AM. This time might crowd from anyone who stays here, for business, during 1 hour (7-8) and we feel uncomfortable. It will be better to set on 6.30 AM. This will provide benefits for us if we have to go to the airport in the early morning.

Good location near by market.

Customer review rating 3.5/5

Suravet Business - 24/03/2021 Confirmed reviews ALL

Clean and well services friendly staff.

Dear Khun Suravet, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

Not good

Customer review rating 2.5/5

Borworn K. Solo - 22/03/2021 Confirmed reviews ALL

Fitness and pool area are dirty as well as reception staff is not a professional.

Dear Khun Borworn, Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. I am sorry that your experience did not meet your expectations upon your arrival; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to all concern department and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amika Khaniyor Front Office Manager

Brief stay but good experience

Customer review rating 4.5/5

Jakkrapan J. Business - 18/03/2021 Confirmed reviews ALL

The reception was polite and well trained. The lobby and room were new and clean. Overall it was a good experience.

Dear Khun Jakkrapan, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika Khaniyor Front Office Manager

Modern & Cool Interior design

Customer review rating 4.5/5

Sirorut S. Couples - 16/03/2021 Confirmed reviews ALL

Like the design of guestroom and Lobby and comfortable bedding.

Dear Khun Sirorut, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

New and clean hotel

Customer review rating 4.0/5

Sb Friends - 16/03/2021 Confirmed reviews ALL

The hotel is new and clean but rather small. The rooms are also small comparing to other Novotel hotels. The bathroom design is not suitable for sharing a room with people outside the family because there is no proper changing area. However the room rate is competitive,

Room was good.

Customer review rating 3.5/5

Anonymous Business - 11/03/2021 Confirmed reviews ALL

- Three nights stay - Connecting room was assigned at arrival even I travel alone for business trip. - I accidentally found that the door from my room is not locked after I set-up my stuffs and about to go-out. Staff explained that fault came from maid’s error and key was brought home by maid. - Staff told me the only one option I have is moving to another room which is on the same floor at another site of hotel. - I finally got a good room with balcony add-up and complementary (with no connnecting doors). - Moving was facilitated by staff and hotel’s guard after I complete packing my stuffs back to the luggage :(. - Room was good with proper size and decoration. Bed is very comfy. - Toilet is separated from shower room. The water’s pressur was very good. I enjoy showering during my stay. - Only two bottles of water were provided. No other snacks, soft drink, coffee machine, tea or whatever you can think about when you stay at another hotel. Maybe due to the pandemic of Covid-19 I guess. - Walk way is very dark at night. - Breakfast was not good enough for the price you have paid. Only simple and plain dish are served. I only have breakfast at the first day of my stay. - Hotel’s restaurant closed during COVID-19 pandemic. - Location is isolated and far from everything. You need to get a ride to eat out or going somewhere even just for a walk. But if you rent a car that would be fine since you can rean Nimmanhaemin area by 5 minutes. - Hotel staff is okay but may not good enough for this class of hotel. - I’ve not visited the pool and gym so no comment on this part. - Next time, I would find another hotel in Nimmanhaemin area which is more convenient and satisfy when compared for price.

New furniture and room was very clean.

Customer review rating 3.5/5

C_chutaruck Business - 10/03/2021 Confirmed reviews ALL

the new room was very clean and new also all furniture inside, good location near the flea market and next to the main road. However, the lobby-mirrors around were quite not clean might be just opened after COVID-19. Common restrooms on the 1st floor (lobby area) were out of order, quite inconvenient for one who has already check out.

Good Stay

Customer review rating 4.5/5

Surachet K. Couples - 09/03/2021 Confirmed reviews ALL

Nice room and Comfortable Bed.

Good stay

Customer review rating 4.5/5

Danuwat S. Friends - 09/03/2021 Confirmed reviews ALL

I had a great time while staying at the hotel, good staff, nice facilities

Dear Khun Danuwat, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

No toilet door

Customer review rating 3.0/5

Lin Families - 09/03/2021 Confirmed reviews ALL

Room is smaller than i think. Do not have toilet door to separate bathroom zone and bed room zone. Bed is good, very comfortable

Dear Khun Nattanicha, Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amika K. Front Office Manager

Well located. Nice place. Good stay.

Customer review rating 5.0/5

P.t. Business - 07/03/2021 Confirmed reviews ALL

Stayed here for 2 nights and Had a great sleep. It is a new hotel, so everything is new. The bed is very comfortable. I really love it. Breakfast was good , also. Overall, I would recommend my friends to stay here when they come to visit Chiangmai.

Good stay

Customer review rating 5.0/5

Ketsuda S. Couples - 04/03/2021 Confirmed reviews ALL

The room was gorgeous. We really had a good good time. Highly recommended! The staff were all friendly and helpful and the food was some of the best value for money in the area. I really enjoyed my stay at this hotel and would happily visit again

Good stay

Customer review rating 5.0/5

Chonnakan D. Friends - 03/03/2021 Confirmed reviews ALL

Comfy bed

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