Customer review rating 4.2/5 885 reviews
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The hotel is the only Novotel property in Northern
Enjoy our family package which offers free breakfast for children below 16.
Our new hotel features a contemporary design.
The hotel is within walking distance to One Nimman and Maya Lifestyle Shopping Center.
The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.
Check-in from 14h00
Check out up to 12h00
Paying
7*77 Moo 2, Huay Kaew Road
Soi Sreesud,Chang Phueak, Muang
50300
chiangmai
thailand
Check-in from 14h00
Check out up to 12h00
CHIANGMAI AIRPORT At 7km / 4 miles - Shuttle paying
GPS :18.804685, 98.96416
202 guest rooms including Suites with the best Family Offer (16 years old get free breakfast when sharing beds with parents during stay max 2 child per room). In housed guests can also access rooftop pool and In-Balance Fitness by Novotel.
Number of meeting rooms: 1
Maximum size: 300 m²
Maximum capacity: 240 people
Maximum banquet capacity: 200 people
100% genuine reviews from our guests
Find out morePerfect stay
Phuri R. Couples - 15/01/2021 Confirmed reviews ALL
Everything is perfect but there's some noise from outside when people walking or talking.
Happy Stay
Supich A. Families - 11/01/2021 Confirmed reviews ALL
Very nice and well-located hotel. Clean and comfortable room. Valued for money!
Nice stay
Billest Solo - 10/01/2021 Confirmed reviews ALL
Best location, nice staff, BF also good as well. All the room facilities including bed are wonderful.
Nice room, good price
Ornpreeya Couples - 10/01/2021 Confirmed reviews ALL
Guest room is nice, big size and clean. Facilities are good. I’ll give 8/10 for location since it’s not so convenient to walk at night. All staff is very nice, polite, helpful and friendly.
Wayu Families - 05/01/2021 Confirmed reviews ALL
The things that made me disappointed with the hotel (and hence, only 6/10 scores) were the shower and wifi though. The water became hot and cold and hot and cold again and again all the time even though I didn't do anything, which was very annoying and uncomfortable. I think it had something to do with the water pump. And for the wifi, it only worked in the living area but not in the bedroom. And do you know that it is not possible to use the hairdryer in the bathroom because the electrical outlet doesn't match the hairdryer plug? A hotel staffer acknowledged that there was that issue for some time, but the hotel never fixes it for some reasons (i.e., money). He instead told my wife to use the hairdryer with another electrical outlet somewhere else in the room instead because "that's what other hotel guests do". This is definitely not how international hotels fix their problems, not with this attitude. The decision to close the restaurant during lunch and dinner is also a bad decision. Yes, I saw the GM's note blaming the hotel owner and citing Covid as a reason. But Covid is not a logical explanation here because you can still open the restaurant for breakfast. That's the time when the restaurant is most packed. It's money issue again, I guess. The owner doesn't want to pay restaurant staff to standby when he knows only a few customers would have lunch and dinner at the hotel restaurant. I am one of those few people who want to have an easy lunch or dinner at the hotel restaurant, but I just can't. Not the end of the world, of course. But it's not what I expected from a Novotel either. What else? Curtains are a bit dirty. Parking spaces are not sufficient. The hotel doesn't feel like a Novotel but an iBis, because the lobby is so small perhaps. Maybe this will change with the other half of the hotel is constructed. I don't know. But these are small issues.
Our most recent 20 reviews
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