Novotel Chiangmai Nimman Journeyhub

Customer review rating (ALL Rating) 4.3/5 1,092 reviews

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Description

Hotel extras

  • The hotel is the only Novotel property in Northern Thailand

  • Enjoy our family package which offers free breakfast for children below 16.

  • This hotel is pet friendly.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.

Our accommodation(s)

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Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,092 reviews

TripAdvisor Rating  4.0/5  159 reviews

Comfortable Stay

Customer review rating 4.5/5

Sw Business - Confirmed reviews ALL

The stay was very comfortable. The hotel is relatively new and well-maintained, providing all necessities for stay. The pillows and mattress are soft but firm, supporting neck and body very well during sleep.

Dear Siwat, Thank you for taking the time to share your feedback and for the excellent rating! We’re delighted to hear that you found your stay comfortable and appreciated our well-maintained facilities. We’re pleased that you enjoyed the quality of the pillows and mattress, and we appreciate your positive comments about our check-in, cleanliness, and check-out processes. Thank you again for your feedback and for choosing to stay with us. We hope to welcome you back soon! Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

I did enjoy my stay

Customer review rating 5.0/5

Nick P. Friends - Confirmed reviews ALL

- Brilliant breakfast buffet - Comfort bed and super clean room - Smart TV available - Carpark available but tiny - Friendly and helpful staff

Dear Nick, Thank you so much for taking the time to share your wonderful feedback regarding your recent stay with us at Novotel Chiangmai Nimman Journeyhub. We’re thrilled to hear that you enjoyed your time with us! It’s great to know that you found our breakfast buffet brilliant, the bed comfortable, and our room super clean. We’re also glad that our Heartists’ friendliness and helpfulness made a positive impact on your experience. Your feedback about the smart TV, carpark, and overall cleanliness is much appreciated. Thank you for recommending our hotel and for the perfect scores across the board. We hope to have the pleasure of welcoming you back in the future. Safe travels and best wishes! Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Room conditin is good

Customer review rating 4.5/5

Peter Solo - Confirmed reviews ALL

I had Laundry service 4~5 times When I sent laundry afternoon, my laundry did not come back even until next day afternoon. That is only thing they need to improve.

Dear Peter, Thank you for taking the time to share your feedback and for the excellent rating! We’re delighted to hear that you were pleased with the condition of your room, our booking process, and the WiFi. We apologize for the inconvenience you experienced with the laundry service. This is not the level of service we strive to provide, and we will address this issue to ensure it does not happen again. Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future. Thank you once again for your understanding and for staying with us. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Superb services

TripAdvisor rating 5.0/5

Thi6600 Business - TripAdvisor review

From the moment I arrived, it was evident that your staff, Mr.Dear, is dedicated to providing exceptional hospitality and service minded. The room facilities exceeded my expectations. Thanks for your outstanding services.

Dear Guest, Thank you so much for your wonderful review .We’re thrilled to hear that you had an exceptional experience with us. We’re especially grateful for your kind words about Mr. Dear and our Heartist. It’s fantastic to know that their dedication to hospitality made a positive impact on your stay. We’re also delighted that our room facilities exceeded your expectations. Thank you again for your feedback and for choosing our hotel. We look forward to welcoming you back and providing you with outstanding service once more! Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Kindly staff and comfortable room

Customer review rating 5.0/5

Kyungju C. Friends - Confirmed reviews ALL

Staff was very helpful and kind, room is spacious and cute interior with indigo batik design

Dear Kyungju C., Thank you so much for your fantastic feedback and perfect rating! We’re thrilled to hear that you found our Heartists kind and helpful, and that you enjoyed the spacious room and the unique indigo batik design. It’s wonderful to know that you had a seamless experience with us, from booking to check-out. Your appreciation for our sustainable development initiatives is greatly valued. We look forward to welcoming you back and hope to provide another exceptional stay. If there’s anything specific we can do to make your next visit even better, please let us know. Thank you once again for your kind words. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

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Other web-users rate our hotel

  • 522 reviews 8.3/10 Location
  • 835 reviews 7.3/10 Room
  • 754 reviews 8.5/10 Service
  • 14 reviews 7.3/10 WiFi
  • 430 reviews 5.8/10 Comfort
  • 383 reviews 8.1/10 Cleanliness
  • 323 reviews 7.6/10 Breakfast

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