Novotel Chiangmai Nimman Journeyhub

Novotel Chiangmai Nimman Journeyhub

Customer review rating (ALL Rating) 4.3/5 778 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • The hotel is the only Novotel property in Northern

  • Enjoy our family package which offers free breakfast for children below 16.

  • Our new hotel features a contemporary design.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.

Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

  • By plane

    CHIANGMAI AIRPORT At 7km / 4 miles - Shuttle paying

GPS:18.804685, 98.96416

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Our accommodation(s)

202 guest rooms including Suites with the best Family Offer (16 years old get free breakfast when sharing beds with parents during stay max 2 child per room). In housed guests can also access rooftop pool and In-Balance Fitness by Novotel.

Our guest reviews

Our guest reviews for
Novotel Chiangmai Nimman Journeyhub

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  778 reviews

TripAdvisor Rating  4.0/5  125 reviews

Well located

Customer review rating 5.0/5

Dharamvir S. Friends - Confirmed reviews ALL

Located near shopping area and airport with extremely good accessibility

Good

Customer review rating 5.0/5

J Couples - Confirmed reviews ALL

First time seeing an ironing board in a hotel room. Awesome! Great gym too.

Satisfied

Customer review rating 4.0/5

Nutnicha S. Business - Confirmed reviews ALL

Room is clean. Nice for sleep.

Good​ stay

Customer review rating 5.0/5

Vichien​ T. Business - Confirmed reviews ALL

Good​ stay

Good stay, quite place

Customer review rating 4.5/5

Leonid R. Solo - Confirmed reviews ALL

Pros: Very friendly staff, quiet area, great value for money Cons: Expensive breakfast, mostly no options for vegetarians and vegans

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

Well located, minimal facilities but great location and very affordable.

Customer review rating 5.0/5

M Business - Confirmed reviews ALL

Excellent location, staff very helpful and accommodating. No restaurant or pool with poor wifi signal but this is obviously reflected in the price. Great rooms, would definitely stay here again.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

Good​ Stay

Customer review rating 4.0/5

Ravinporn​ S. Friends - Confirmed reviews ALL

Hotel​ is​ new.​ Bed​ is​ comfy.

Dear K. Ravinporn, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Location is ok

Customer review rating 2.0/5

Rick Couples - Confirmed reviews ALL

I have never been in a hotel with such a poor breakfast. No cheese no honey and one of the girls at the front desk didnt know much about anything. Im sorry but not a very enjoyable stay.

Dear Mr. L., Thank you very much for taking the time to share your feedback regarding your recent stay. Firstly, please allow me to apologies for our lapses in service during your stay. This feedback has been discussed internally and it is very distressing for me personally to learn about these issues. Please be assured that poor guest experience is not the norm at Novotel Chiangmai Nimman Journeyhub. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, I offer my personal apologies to you. I am very distressed that you had to undergo this experience, but would like to thank you for letting me know and giving us the opportunity to improve and I hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management Team

Good stay

Customer review rating 4.5/5

N A. Solo - Confirmed reviews ALL

Best place in city of Chiang Mai.

Dear Khun Narongchai, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

Good stay

Customer review rating 4.0/5

Saowanee M. Business - Confirmed reviews ALL

Nice And clean ,staff are friendly and helpful.

Dear Khun Saowanee, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Okay stay

Customer review rating 2.5/5

Holman F. Solo - Confirmed reviews ALL

The room is cleaned, aircon works s well as hot water.

Dear Mr. Holman F., Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amika K. Front Office Manager

Very good stay

Customer review rating 4.5/5

V. Friends - Confirmed reviews ALL

The room is clean. The location is close to Nimman road. Very comfortable! The price is affordable.

Dear K. Tirasuda, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

Clean and comfort

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Nice place and good location

Dear K. Nawinda, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

good stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel is very clean. There are complete facilities and convenient transportation.

Dear K. Emnika, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

Well located

Customer review rating 4.5/5

Apichart Couples - Confirmed reviews ALL

Nice room and view around the hotel is beautiful.

Dear K. Apichart, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

Good room in convenience location.

TripAdvisor rating 4.0/5

KachenAr TripAdvisor review

Good mid-size room. They are decorated. Bath experience is good. Water pressure is great, but temperature Controle has some glitch. My room is WiFi dead spot. I cannot use hotel WiFi in my room. Location is reachable to Nimman, Maya and close to famous local breakfast shop.

Great services and comfortable

TripAdvisor rating 5.0/5

artsflh TripAdvisor review

Very pleasant stay at hotel. Room was clean, great services. Staffs are friendly and prompt response. I got the good sleep quality here. Breakfast was ok. Location is good, almost at the center of the city.

Staffs (Reception counter)

TripAdvisor rating 3.0/5

punjaph0ns Business - TripAdvisor review

Service mind for those 2 shifts were not so good. I got a big confusion about a room. They upgrade my room because of my tier. But all welcome drink, they put to my friend room. The welcome note was on the bed. It is not my name and not my friend 's name. When I told them. they didn't correct it immediately. I had to ask them twice. During check out, 3 ladies were in the counter. They said all words without service mind to my friend. When I came to them, they still did a lower standard of Accor. You can check my history before Covid. You will understand, why do I know Accor's standard. Chiang Mai is the top destination of Thailand, especially hospitality. During outbreak, you did a lower standard, I don't think, this is the right approach.

Nice room, good service

TripAdvisor rating 3.0/5

rkrachata TripAdvisor review

Good room and service from staff. But there should be more communication between front and housekeeping team. Since we requested Twin but the room has been set as a King. However, this incident has been solved perfectly.

Dear rkrachata, Thank you so much for such a great feedback about your recent stay with us! I am very delighted and honored to hear that you had a wonderful experience and that our team did everything they could to make sure you had an excellent stay. We also do apologize for inconvenience at first regarding to type of bed. Thank you again for sharing your stay experienced, and we hope to welcome you back to Novotel Chiang Mai Nimman Journeyhub for another beautiful stay. Sincerely, Piyaporn Manchanda Duty Manager

Unexpected in Chiangmai

TripAdvisor rating 4.0/5

chatchaisiriv TripAdvisor review

I having strong request a king bed when i did my booking because of fully book for my solo travel, when i checked in. the front desk (woman) try to find my king bed and i got it that time, but the view of the hotel is not satisfy. The room is clean and ready when i came back! 2nd day i hang on the clean room sign on the door but no cleaner come in, have to ask reception to call them. Overall is good !

Dear chatchaisiriv, Greetings from Novotel Chiang Mai Nimman Journeyhub. Thank you for taking the time to share with us your feedback regarding your recent stay and apologies that our hotel product and service are not meet your expectation. We have respectively taken well note of your comments and your view over the hotel quality and value and will definitely working on it to improve our hotel product and service. We hope you will give us the opportunity to serve you again when you return to our city. Best regards, Piyaporn Manchanda Duty Manager

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