Novotel Chiangmai Nimman Journeyhub 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,126 reviews

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Description

Hotel extras

  • The hotel is the only Novotel property in Northern Thailand

  • Enjoy our family package which offers free breakfast for children below 16.

  • This hotel is pet friendly.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • This hotel has Electric Vehicle charger.

Our accommodation(s)

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Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,126 reviews

Customer review rating 4.5/5

Gauri C. Solo - Confirmed reviews ALL

Comfortable stay slightly off the noisy bits of Nimman. The breakfast was nice The staff was friendly. Overall I would highly recommend a stay at the property.

Dear Khun Gauri C., Thank you for your kind review and for choosing Novotel Chiangmai Nimman Journeyhub. We are delighted to know that you enjoyed our comfortable stay, peaceful location, breakfast, and friendly service. Your recommendation means a lot to us. We are especially pleased to hear your compliments about our team member who assisted with your travel plans and local recommendations. We will be sure to share your kind words with her. If you have any suggestions, particularly regarding our breakfast selection, we would be grateful to hear them as we continuously strive to improve. We look forward to welcoming you back again soon. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Customer review rating 5.0/5

Kwanjit T. Solo - Confirmed reviews ALL

The hotel is close to the seminar venue and convenient to travel

Dear Khun Kwanjit, Thank you very much for taking the time to share your wonderful feedback following your recent stay at Novotel Chiangmai Nimman Journeyhub. We are delighted to know that you had a comfortable stay and appreciated the cleanliness of the room, our friendly receptionist, as well as the convenient location close to your seminar venue. It is also great to hear that you were satisfied with our overall services and facilities, including breakfast, WiFi, and sustainability efforts. Your kind words and perfect score are truly appreciated and serve as a great encouragement for our entire team to continue delivering excellent service to all our guests. We sincerely hope to have the pleasure of welcoming you back again in the near future. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Customer review rating 4.0/5

Poi S. P. Families - Confirmed reviews ALL

Room at the ground floor, big room and comfortable , however, the air conditioning smells humidity everytime when is raining , which make it difficult to sleep , probably the problem with filtration ? At least at my room 101 if i remember well Close to the shopping mall and the food court at 5 mn by walk from the hotel , easy to get to the city center with bolt or grab app Nice breakfast and many choice One bad thing : the barman did not consider the discounted special offer with 2 coconut juices when took it at the terasse as expected despite claiming at the reception with the flyer of the advertising , they did not reimburse us.

Dear Khun Poi S. P., Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to know that you enjoyed our spacious and comfortable room, convenient location near the shopping mall and food options, as well as our breakfast selection. We are also glad that our team was able to provide assistance during your stay. Regarding your comments about the promotion at the bar, we sincerely apologize for any confusion caused. We would like to kindly clarify that the promotional price displayed is subject to VAT and service charge, which may have led to a misunderstanding. The discount was applied; however, it appears the explanation may not have been clearly communicated at the time. We are truly sorry for any inconvenience this has caused. Please rest assured that your feedback has been shared with our team for further improvement, especially to ensure clearer communication of promotional offers in the future. We sincerely appreciate your understanding and hope to have the opportunity to welcome you back again for a more seamless experience. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Customer review rating 4.5/5

Kerry A. H. Solo - Confirmed reviews ALL

Nice facilities and great staff. Unfortunately it is not located in the old town so transport is needed to get to various city locations. However, it is within walking distance to the Maya shopping centre, Nimman Rd and local markets. Any request to the staff was carried out efficiently and in a timely manner. The staff were really the highlight of this stay.

Dear Khun Kerry A. H., Thank you very much for choosing Novotel Chiangmai Nimman Journeyhub and for taking the time to share your wonderful feedback with us. We are truly delighted to know that you enjoyed our facilities, convenient location near Maya Shopping Centre, Nimman Road, and local markets, as well as the service provided by our team. It is especially rewarding to hear that our staff were the highlight of your stay and that your requests were handled efficiently and promptly throughout your visit. Your kind words are a great encouragement to all of us, and we will be very pleased to share your compliments with the entire team. We continuously strive to provide the best possible experience for our valued guests. If you have any suggestions on how we could make your next stay even better and achieve a perfect 10/10 experience from you, we would be most grateful to hear them. We sincerely look forward to welcoming you back again in the near future. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Customer review rating 4.5/5

Irfan S. H. B. Solo - Confirmed reviews ALL

first time in chiangmai, what a correct decision to stay in novotel. the room is very big, clean and spacious, i like also the TV is very huge,. the breakfast buffet is great! i like the salad bar and the omelette station! and they allowed me to ship items from ecommerce because i shopping online a lot, and they received it and notify me very well..the downside only the lobby position, for pickup the taxi, is at the parking lot. but it's fine.. im totally happy

Dear Khun Irfan S. H. B., Thank you very much for your wonderful feedback and for choosing to stay with us during your first visit to Chiang Mai. We are delighted to know that you enjoyed the spacious room, breakfast buffet, and our team’s service, especially the assistance with your online shopping packages. Your kind compliments truly mean a lot to our Heartists, and we will gladly share them with our Front Office team. Thank you once again for your support and recommendation. We always strive to provide a perfect 10 out of 10 experience, so if you have any further suggestions to make your next stay even better, we would be grateful to hear them. We look forward to welcoming you back again soon. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Other web-users rate our hotel

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  • 397 reviews 5.8/10 Comfort
  • 312 reviews 8.3/10 Cleanliness
  • 271 reviews 8/10 Breakfast
  • 179 reviews 8.9/10 Vibe

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