Mercure Chiang Mai 4 stars

Customer review rating (ALL Rating) 4.7/5 97 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Spacious and comfortable rooms with free WIFI

  • Enjoy outdoor swimming pool with panoramic views

  • Supermarket and banks services nearby, free private parking on site

  • 10 mins from Chiangmai International Airport

Our accommodation(s)

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Hotel location

Mercure Chiang Mai

183 Changpuak Road, SRI POOM, MAUNG DISTRICT
50200 CHIANG MAI
Thailand

GPS:18.802206, 98.985593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  97 reviews

TripAdvisor Rating  3.5/5  1,241 reviews

Chiang Mai

TripAdvisor rating 4.0/5

alan s Couples - TripAdvisor review

The staff at the Mercure are its major asset. The Hotel itself is dated but adequate. Bit of a trip into the city centre. But plenty of cheap transport. I don't pay for the breakfast buffet, last time I tried it, it was terrible. I highly recommend the breakfast buffet in The Mercure Bangkok, fabulous. One odd problem in the Chiang Mai Mercure is the mosquitoes.

5 stars is not nearly enough. This place really saved me. Missing you guys already.

TripAdvisor rating 5.0/5

phillipn769 TripAdvisor review

I received a type 2 diabetes diagnosis the day before flying out, so I was under a lot stress and I had no idea how I was going to manage my diet when travelling (especially given my love for Thai street food, which is full of added sugar from what I've googled). My doctor's only advice was to "Use your best judgement". There were a couple of things on the restaurant menu that looked safe to me, and there were a lot of things at breakfast, but the biggest thing for me was that the hotel is conveniently located next to a big Tops supermarket and a Salad Terrace restaurant. The place is certainly a little rundown, but all the staff there make up for it in genuine sincerity. They don't always succeed in helping though, but they always gave it a good crack (which goes a long way in my book). There were a few instances where I was probably being difficult with the front desk when I was having trouble with the tours I've booked throughout my stay, and I guess my frustrations had got the better of me at times. I deeply apologise again ladies. Location wise, it was maybe a touch far from all the action, but it allowed me to put in the extra hour or two of exercise the doctor prescribed. It is also right next to the Chiang Mai Boxing Stadium and Miracle Cabaret. I didn't have time to see the Cabaret, but the Mauy Thai is certainly worth a visit. Thankyou Mercure Chiang Mai. You can be sure I'll be back soon.

Dear Mr.Phillipn 769 Thank you for taking the time to share your experience with us. We are delighted to hear that our hotel staff was friendly and helpful during your stay. At Mercure Chiang Mai, we strive to provide exceptional service and make sure that all guests have an enjoyable stay. We look forward to having you stay with us again. Sincerely, The Management

Relaxed stay

Customer review rating 4.5/5

Drew Couples - Confirmed reviews ALL

Relaxing stay

Dear Drew, Thank you so much for taking the time to share your experience here at Mercure Chiang Mai. We are so pleased to hear that you had a relaxing stay with us. We strive to make our guests' experience as pleasant as possible and we are glad that we could deliver that for you. At Mercure Hotel, we always strive to provide warm hospitality and unparalleled service, and your feedback is essential in helping us continuously improve our guest experience. We look forward to welcoming you again soon. Sincerely, The Management Team at Mercure Chiang Mai

Very friendly staff and tidy room

Customer review rating 5.0/5

D. S. Families - Confirmed reviews ALL

This is my second time to residing at this Mercure. After one year check in, front desk staffs all remind me. I am very happy for their good memories

Dear S. D., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Hotel Mercure Chiang Mai location 'is within all tourist attractions

Customer review rating 4.0/5

Desmond L. Friends - Confirmed reviews ALL

First and foremost, I'm a frequent visitor from Singapore to Chiangmai, after staying in a few different hotels , I have resign to Mercure Chiangmai Hotel simply because of their brilliant Service , Location , Convenience around the hotel vicinity, rooms are huge and my daily breakfast are so delicious with their local Chef preparing their best to give their guest a taste of Thai Authentic dishes. Location wise, must see Cabaret show and This boxing which is just beside the hotel property, and lastly, a must try of their their local Thai street food within walking distance

Dear Desmond L., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

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Other web-users rate our hotel

  • 180 reviews 9.4/10 Location
  • 224 reviews 8.2/10 Room
  • 247 reviews 9.8/10 Service
  • 111 reviews 8.8/10 Cleanliness
  • 96 reviews 7.5/10 Breakfast
  • 91 reviews 4.7/10 Vibe
  • 66 reviews 9.5/10 Value
  • 43 reviews 4.1/10 Amenities

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