Mercure Chiang Mai

Mercure Chiang Mai 4 stars

Customer review rating (ALL Rating) 4.5/5 38 reviews

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Hotel extras

  • Free hotel shuttle service to Night Bazaar

  • Spacious and comfortable rooms with free WIFI

  • Enjoy outdoor swimming pool with panoramic views

  • Supermarket and banks services nearby, free private parking on site

  • 10 mins from Chiangmai International Airport

ALLSAFE approved hotel

Hotel location

Mercure Chiang Mai

183 Changpuak Road, SRI POOM, MAUNG DISTRICT
50200 CHIANG MAI
Thailand

  • CHANGPUAK RD:  INDRA TOUR ACADE

  • CHANGPUAK RD.:  SOMBAT TOUR ACADE

  • CHANGPUAK ROAD:  TANJIT TOUR ACADE

  • CHANGPUAK ROAD.:  NORTHERN LINE NTHERN BUS TERM

  • CHANGPUAK RD:  CHIGMAI SPRINTER CHIANGMAI STN

  • CHANGPUAK RD.:  NAKONGPING EXPSS CHIANGMAI STN

  • HUA LAMPONG STATION.:  NORTHERN LINE HUA LAMPONG STN

  • By plane

    CHIANG MAI At 7km / 4.38 miles - Shuttle paying

  • By car

    HANGDONG At 8km / 5 miles

  • By car

    SANSAI JUNCTION At 7km / 4.38 miles

  • By car

    THIRD CHIANGMAI ON MAERIM ROAD At 1km / 0.63 miles

  • By train

    CHIANG MAI RAILWAY STATION At 10km / 6.21 miles

GPS:18.802206, 98.985593

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  38 reviews

TripAdvisor Rating  3.5/5  1,229 reviews

Get what you pay for, but you get a lot

TripAdvisor rating 4.0/5

mikeyanagita TripAdvisor review

I booked the Mercure bc it was cheap so my expectations were not high. After booking I checked some recent reviews and felt a little uneasy bc prior guests had problems with roaches. Still, I was positively surprised throughout my week long stay and would definitely return. First, the staff is super nice. From reception to the breakfast team, everyone goes the extra mile. The breakfast is ok with an egg and noodle soup station, some western and Asian dishes and surprisingly good baked beans. Second, on the roach problem. I did not see any during my week there, so management must have been proactively solving the problem which is a great sign. If you have ever had roaches you know it takes effort to get rid of them. I have stayed in more reputable hotels where they could not get the problem under control. Lastly, the rooms and the hotel are quite old. I didnt mind as I actually like those old school hotels with wood brown furniture. They dont have swipe cards but a key with a chain that you have to insert into a slot to get power. It could double as a weapon. The AC must be military grade as its superpowerful. However, I hardly used it as my room stayed cool by default. Rooms come with WIFI, a kettle, a fridge and a safe. PS: There is no gym, so be aware of that. If you need a cab, ask one of the bellmen and they will call you a grab. It seems impossible to haul one street side. And definitely check out the little eatery next to the Seven Eleven. They make the best Somtam.

Dear Mr. Mike Yanagita, I am grateful for your wonderful feedback about our people and service. Please rest assured that this compliment will be shared with my team who will definitely be glad to know their services were well received and appreciated. Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. However please accept my sincere apology for any inconvenience caused. Once again, we appreciate your sharing your concerns to us and should you wish to share further feedbacks please do not hesitate to contact me at exsec@mercurechiangmai.com Sincerely, The Management Team

Good location

Customer review rating 3.5/5

Diana Couples - Confirmed reviews ALL

I can definitely tell the hotel had its heydays but needs some refurbishment now. It has nice location and rooms are spacious and staff are polite but definitely dated. It was sad to see the place so empty as I think the hotel has great potentials to welcome many guests again.

Dear Khun Dawon J., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Tem

Good stay

Customer review rating 4.5/5

N A. Solo - Confirmed reviews ALL

Good location, clean and near tourist area

Dear Dr.Narongchai Autsavapromporn , We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Very relaxing

Customer review rating 4.5/5

John A. Friends - Confirmed reviews ALL

The hotel was very quiet as Chiang Mai has still not recovered its tourist levels. The hotel decor is a bit dated, but this sort of adds to its charm. Everything is charming and functional. Due to low occupancy we got an upgrade to a junior suite, it was huge. Bed was huge and very, very comfortable. Showers hot and powerful. Room cleaned well and towels replace daily. Staff very attentive, helpful and friendly. Hairdryer in room found inoperative, was replaced within 10 minutes. Breakfast caters to Thai and European pallet. Lunch in restaurant cheap and really good quality. All round, very happy with my stay and would without stay here next time I stay in Chiang Mai. Price very reasonable for a 4* hotek

Dear Mr.John A. , We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Priced right and a Top's Supermarket right next door. Quiet place with a great crew.

Customer review rating 4.5/5

Arthur G. M. Couples - Confirmed reviews ALL

I wouldn't stay any other place but the Mercure. I have stayed there several times before. Clean rooms. Let us stay 4 hours over check out and said on the house no charge. great breakfast. I recommend the Mercure to all.

Dear Arthur M. Dr., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Managment Team

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Other web-users rate our hotel

  • 57 reviews 9.8/10 Location
  • 78 reviews 8.5/10 Room
  • 75 reviews 9.7/10 Service
  • 47 reviews 8.4/10 Comfort
  • 42 reviews 8.7/10 Cleanliness
  • 34 reviews 2.8/10 Vibe
  • 32 reviews 7.5/10 Breakfast
  • 22 reviews 3.1/10 Amenities

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