Novotel Bangkok Impact 4 stars

Customer review rating (ALL Rating) 4.7/5 1,338 reviews

Best price
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Novotel Bangkok Impact - Image 1
Novotel Bangkok Impact - Image 2
Novotel Bangkok Impact - Image 3
Novotel Bangkok Impact - Image 4
94 Popular Road, Banmai Subdistrict, Pakkred District, 11120 NONTHABURI, Thailand

Description

Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with Twin Beds

Photo out of - Standard Room with Twin Beds

The perfect mix of facilities for both work and home. Featuring modern décor and technology to remain in touch with those important to you. Facilities include flat-screen TV, minibar, in-room safe, rain shower, connectivity panel and free Internet.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Upgrade to our Executive Floor rooms, which features added products and benefits, including upgraded amenities, in room espresso machine, guaranteed high floor and complimentary high speed internet.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Executive room with Premier Lounge access, Upgrade to our Executive Floor rooms, which features added products and benefits, including upgraded amenities, in room espresso machine, guaranteed high floor and complimentary high speed internet.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Premier Suite with Premier Lounge access, Spacious corner suites, in room espresso machine and well-appointed separate living areas. Bathrooms are equipped with bath and rain showers. Suitable for 2 adults & 2 children

Max. number of persons
4
Area
From 48 m² / 516 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities
See availabilities

Hotel location

Novotel Bangkok Impact

94 Popular Road, Banmai Subdistrict, Pakkred District
11120 NONTHABURI
Thailand

GPS:13.915281, 100.548527

Telephone
Fax +66 2 833 4889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • SUVARNABHUMI INTL Additional charge
  • DON MUANG AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 380 rooms
  • 4 rooms for people with reduced mobility
  • 32 connecting rooms
  • 380 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • English
  • French
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge

Business

3 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Video game area
  • Play area
  • Children''s TV Channels

Well-being

In Balance Fitness by Novotel

  • Covered
  • On site

In Balance Fitness by Novotel

  • On site
  • Massage

Sports and leisure

Tennis

  • Nearby

Karting

  • Nearby

Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 65 parking spaces
  • Max Limited Height: 4 m / 4 ft

Security

  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

145°F Grill & Bar

Photo out of - 145°F Grill & Bar

A brand new dining experience at Novotel Bangkok IMPACT. Indulge in a spectacular array of imported premium cuts of steak. And savor the delightful signature cocktails at 145°F Grill & Bar.

Cooking style
International
Capacity
120
Accessibility
Accessible service
94 Popular Road, Banmai Subdistrict, Pakkred District, 11120 Nonthaburi, Thailand
Telephone +66 2 833 4888

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Light menu

A brand new dining experience at Novotel Bangkok IMPACT. Indulge in a spectacular array of imported premium cuts of steak. And savor the delightful signature cocktails at 145°F Grill & Bar.

Enjoy the energy and décor of our Lobby Lounge, the perfect venue to finish a deal or relax after business. Soak in the relaxing ambiance as you sample an array of the finest coffees and teas of the world, signature cocktails and an extensive beer.

4 options for you to chose from depending on your tastes. A snack at reception from 4 AM. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.

Your exercise regime does not need to be compromised while you are away. Maintain your fitness with cardio and strength equipment, sauna and steam facilities.

The perfect way to relax during your stay is right here at In Balance Spa by Novotel. With traditional Thai grace, In Balance Spa offers a wide range of relaxation and beauty treatments in the most comfortable setting.

Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,338 reviews

Customer review rating 5.0/5

Siew H. N. Friends - Confirmed reviews ALL

Dear Ms. Siew H. N., We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 4.0/5

Yidong H. Solo - Confirmed reviews ALL

Dear Ms. Yidong H., We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 4.5/5

Eng J. G. Business - Confirmed reviews ALL

Dear Mr. Eng J. G., Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

John C. M. Solo - Confirmed reviews ALL

Dear Mr.John C. M., Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Pasicha C. Friends - Confirmed reviews ALL

Dear Khun Pasicha, Thank you for your loyalty ALL ACCOR - Platinum member and for sharing feedback with us. We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Sincerely, Kittipong Kongsawat Guest Experience Manager

Dear Ms. Siew H. N., We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 4.0/5

Yidong H. Solo - Confirmed reviews ALL

The hotel is convenient when I went to join the concert on Impact acrena, and the reception is nicely and friendly, the room is big. But the equipment was old, for example, the towel rack in my room was bearly broken....

Dear Ms. Yidong H., We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 4.5/5

Eng J. G. Business - Confirmed reviews ALL

Good overall experience

Dear Mr. Eng J. G., Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

John C. M. Solo - Confirmed reviews ALL

The best hotel to stay if you watch concert at Impact Arena. Stayed at this hotel twice and will surely stay again in December.

Dear Mr.John C. M., Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Pasicha C. Friends - Confirmed reviews ALL

Nice location for concert

Dear Khun Pasicha, Thank you for your loyalty ALL ACCOR - Platinum member and for sharing feedback with us. We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Krongkwan V. Friends - Confirmed reviews ALL

FIRST OF ALL, THE LOCATION WAS GREAT! VERY CLOSE TO THE VENUE I WAS ATTENDING. THE FACILITY IS CLEAN AND SPACIOUS. THE STAFFS ARE WELL TRAINED. THEY WERE SO FRIENDLY BUT ALSO VERY PROFESSIONAL. I WILL DEFINATELY COME BACK AND STAY HERE NEXT TIME I'M IN THAILAND.

Dear Khun Krongkwan, We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 4.5/5

Pattarin P. Couples - Confirmed reviews ALL

I love how the hotel manages the area. Staff are helpful and friendly. However, the water is not quite flowing. It took a while to finish showering. The hand sink in the bathroom is not good for washing hands or face since water keeps splashing out of the sink. After the concert, the hotel sells noodles with beef and pork. Perfect for late dinner. I would come back again. Love the carpet in the hallway so we couldn’t hear people walking or dragging their bags.

Dear Khun Pattarin, We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Rachel Q. Couples - Confirmed reviews ALL

If you have an event in Impact, this is a very convenient option. The hotel itself is very decent and the staff especially the front desk, baggage, dining and housekeeping are very helpful.

Dear Ms. Rachel Q., Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 4.0/5

Lee L. L. Solo - Confirmed reviews ALL

Check in experience is good. Near Impact Arena, 7 eleven, restaurants etc.

Dear Ms.Lee L. L., Thank you for your share your review your experience during your visit us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. Our hotel is convenient with location heart of IMPACT Exhibition, the largest convention, Thunder Dome and event center of Thailand, also close with IMPACT outlets & COSMO Bazaar it's easy walk distance by sky bridge Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmly regards, Mr. Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Shyn Y. P. Friends - Confirmed reviews ALL

I attended a concert at IMPACT, hence decided to book Novotel for my stay. I had a pleasant stay throughout and will go back again if I have plans in that area.

Dear Ms. Shyn Y. P., Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 4.5/5

Gen G. Solo - Confirmed reviews ALL

I really appreciate the consideration for early checkin and late checkout.

Dear Ms. Gen G., We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Farah B. Z. Families - Confirmed reviews ALL

I had a wonderful 3 days 2 night stay at Novotel Bangkok Impact with my family recently. It was only a 2-minute walk to the event I was attending and the stay was overall comfortable and fun. I requested a special decoration for my newly wed brother and sister-in-law and Novotel delivered with a beautiful room decoration and a cake! The breakfast had lots of variety that we can enjoy and the room was clean and spacious. I'd love to visit this hotel again given the opportunity! Thank you so much for the Novotel staffs for making my and my family's stay a wonderful experience!

Dear Ms. Farah B. Z., Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. We are congratulations to your brother and sister-in-law, it's always a pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmly regards, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Stuart F. Solo - Confirmed reviews ALL

Just a one night stay that was convenient to where I wanted to go the next day. The staff at this hotel are always amazing

Dear Mr. F., Thank you for your loyalty ALL ACCOR - Platinum member and for sharing feedback with us. We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 3.0/5

Michael S. Families - Confirmed reviews ALL

Was really only for the location, the rooms appear dated and in need of refreshening and maintenance in some areas. Lighting and charging locations where not great.

Dear Mr. s., We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Pornpisut T. Friends - Confirmed reviews ALL

I stayed at Novotel Bangkok Impact the night after concert at Impact Arena which is very near to the venue. The room is big and comfortable. The staff is also willing to help. Breakfast is good. There are welcome signs for concert attendees and I think it’s cute. I’ll definitely stay here again for the concert next year.

Dear Khun Pornpisut, We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Sirisuprang O. Families - Confirmed reviews ALL

Room was so clean, hotel staff very friendly and helpful

Dear Khun Sirisuprang, Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And, also I will share your feedback to our department concerns to ensure to be improve our service regarding air conditioner control panel. Please do not hesitate to contact me if I can be of any assistance on next visit at Novotel Bangkok IMPACT. Sincerely, Kittipong Kongsawat Guest Experience Manage

Customer review rating 5.0/5

Narinrat L. Solo - Confirmed reviews ALL

Convenient for travel, and the hotel offers everything—food, snacks, and fitness facilities

Dear Khun Narinrat, Thank you for your loyalty ALL ACCOR - Classic member and for sharing feedback with us. We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Aaron C. Couples - Confirmed reviews ALL

I was there by a concert but I didn’t expect that the hotel was as much as good to the concert

Dear Mr. C., We are very much appreciated your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Jaturong B. Solo - Confirmed reviews ALL

Got a warm welcome by Khun Neth once again her service is remarkable! Croissants is the best totally love it 😻 hope to go back soon!

Dear Khun Jaturong, Thank you for your loyalty ALL ACCOR - Platinum member and for sharing feedback with us. We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Sincerely, Kittipong Kongsawat Guest Experience Manager

Customer review rating 5.0/5

Thana C. Solo - Confirmed reviews ALL

The staff are nice, and the service is excellent!

Dear Khun Thana, Thank you for your loyalty ALL ACCOR - Gold member and for sharing feedback with us. We are delighted to hear that you had a pleasant experience during your stay. Your kind comments will be shared with our team, as they serve as a great source of motivation for us to continue delivering exceptional service. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future. Sincerely, Kittipong Kongsawat Guest Experience Manager

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  • 1,432 reviews 8.9/10 Service
  • 27 reviews 7.9/10 WiFi
  • 703 reviews 9/10 Cleanliness
  • 397 reviews 7.9/10 Breakfast
  • 296 reviews 8.3/10 Amenities

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