Novotel Sydney West HQ 4.5 stars

Customer review rating (ALL Rating) 4.6/5 804 reviews

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Description

Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, Foxtel Business IQ

  • Currently Room Service Available for Breakfast 7 Days, and Dinner Tuesday- Saturday

  • Choice of flexible rooms for effective events

  • 15 minutes to station, Approximately one hour to the CBD

Our accommodation(s)

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Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766 ROOTY HILL
Australia

GPS:-33.766521, 150.832336

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Grill - Bar & Dining

33Grill Bar & Dining is currently available for buffet breakfast and room service daily, and dine in dinner and room service dinner Tuesdays to Saturdays (subject to change and availability)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  804 reviews

TripAdvisor Rating  4.5/5  1,153 reviews

Will stay again!

Customer review rating 4.5/5

Dewi Couples - Confirmed reviews ALL

First time staying at the Novotel Sydney West HQ. Very pleasant stay. Spacious room & comfy bed. Foxtel! Very convenient with plenty of cafes and restaurants. We didn't need to leave the premises to look for food! Gym, pool and Tenpin Bowling just a few steps away.

Dear Dewi, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon here at Novotel Sydney West HQ Kind Regards, James Arbizo Assistant Manager

Well done

Customer review rating 4.5/5

Andrew D. Families - Confirmed reviews ALL

No problems and comfortable rooms

Dear Andrew, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon here at Novotel Sydney West HQ Kind Regards, James Arbizo Assistant Manager

good hotel poor service

Customer review rating 2.0/5

Paul Business - Confirmed reviews ALL

the onsite restaurant provided poor service. At check in I told the staff that I would be checking out on the Wednesday, they stated that they would fix this. When I went to check out yesterday the staff had no idea.

Dear Paul, Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

A little bit dissapointed

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dinner at the restaurant was not satisfactory.

Dear Justin , Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

Vehicle Vandalised

TripAdvisor rating 1.0/5

KEITH K TripAdvisor review

We parked our hired car in the free hotel car park. The vehicle was vandalised. Hotel staff directed me to the premises next door as they said that they are not in charge of the car park. For the cost of this hotel I would get a hotel with secure parking next time.

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Other web-users rate our hotel

  • 291 reviews 9.3/10 Location
  • 761 reviews 8.7/10 Room
  • 541 reviews 9.1/10 Service
  • 8 reviews 8.3/10 WiFi
  • 455 reviews 9/10 Comfort
  • 276 reviews 8.4/10 Cleanliness
  • 175 reviews 8.4/10 Amenities
  • 129 reviews 7.6/10 Breakfast

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