Mercure Hotel Stuttgart Gerlingen 3.5 stars

Customer review rating (ALL Rating) 4.5/5 500 reviews

Best price
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Mercure Hotel Stuttgart Gerlingen - Image 1
Mercure Hotel Stuttgart Gerlingen - Image 2
Mercure Hotel Stuttgart Gerlingen - Image 3
Mercure Hotel Stuttgart Gerlingen - Image 4
Dieselstrasse 2, 70839 GERLINGEN, Germany

Description

Hotel extras

  • Green Key-certified hotel

  • Free shuttle service to the companies in the area.

  • Free WIFI (unlimited)

  • Free drinks in the minibar/fridge in Privilege Rooms

  • 180 parking spaces (chargeable)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Double Room with queen-size bed and sofa

Photo out of - Double Room with queen-size bed and sofa

Facts about standard room; 22sqm, queen bed, with couch, shrine table, free minibar on arrival, free Wi-Fi, free Nesspresso coffee machine, location; on street, room cleaning is done from 3 nights stay.

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 3 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Facts about the Superior Room; 22sqm, queen bed, work desk, shrine table, free minibar, free Wi-Fi, free Nesspresso coffee maker, location; to the back, housekeeping is done from 3-night stay.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Privilege room; 22sqm, queen bed with wellness topper, work desk, shrine table, free minibar, WiFi, Nesspresso coffee machine / water heater, location; side or back, room cleaning from 3-night stay.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hotel Stuttgart Gerlingen

Dieselstrasse 2
70839 GERLINGEN
Germany

GPS:48.80213, 9.07601

Telephone
Fax +49 7156 4355143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 95 rooms
  • One room for people with reduced mobility
  • 3 floors

Languages spoken at the hotel

  • German
  • English
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Casino

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Pets

Pets allowed Additional charge

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center

Sports and leisure

Gym

  • Nearby

Squash court

  • Nearby

Badminton court

  • Nearby

Gymnastics course

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Public
  • 180 parking spaces

  • Parking pricing: 14 EUR 14 EUR Per day
  • Parking for a month
  • Parking for a week

VOLARE ANTIPASTERIA AND EVENTS

Photo out of - VOLARE ANTIPASTERIA AND EVENTS

Volare...is a flight through Italian fine cuisine. Come and enjoy Antipasti from every region, traditional pizzas and different pasta dishes everyday. Our wine-light, yet full of character-is the perfect way to round off your culinary voyage to Italy.

Cooking style
Mediterranean
Capacity
80
Accessibility
Accessible service
Dieselstrasse 2, 70839 Gerlingen, Germany
Telephone +49 7156 435510

Menu average price: 29.9 EUR 29.9 EUR

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

Volare...is a flight through Italian fine cuisine. Come and enjoy Antipasti from every region, traditional pizzas and different pasta dishes everyday. Our wine-light, yet full of character-is the perfect way to round off your culinary voyage to Italy.

From 6 AM, our breakfast buffet with many delicious offers awaits you. If the weather is nice, guests can enjoy breakfast on the sun terrace. On request, we serve breakfast in the room (with surcharge).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  500 reviews

Customer review rating 4.0/5

Cheng W. Business - Confirmed reviews ALL

Dear Mr. W., thank you for your feedback. We sincerely apologize that the 3:00 pm check-in time was inconvenient for you. On the day of your arrival, an earlier check-in was unfortunately not possible due to the exceptionally hot weather. Therefore, our Housekeeping team worked very hard to prepare all rooms with air conditioning and ensure that as many guests as possible could be accommodated accordingly. We greatly appreciate your understanding and hope that, despite this inconvenience, you enjoyed your stay with us. Kind regards, Your Mercure Team

Customer review rating 2.0/5

Dinesh M. C. Business - Confirmed reviews ALL

Dear Dinesh M. C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Customer review rating 4.0/5

Andra T. B. Families - Confirmed reviews ALL

Dear Andra, Thank you very much for your positive feedback! We are pleased to hear that you enjoyed your stay with us and appreciated our spacious and clean rooms, our breakfast selection, and the friendliness of our team. Your kind words are a great motivation for us. We look forward to welcoming you back for another pleasant stay. Best regards, Your Mercure Team

Customer review rating 4.0/5

Frederic I. Solo - Confirmed reviews ALL

Dear Mr. I., Thank you very much for your detailed feedback and for sharing your experience from both of your stays with us – we truly appreciate your return visit. We are glad to hear that our hotel worked well as a convenient and good-value stopover on your journey, and that you particularly found the Privilege rooms in the 3rd floor comfortable during the high summer temperatures. At the same time, thank you for your honest comment regarding air conditioning. We understand that this is an important comfort factor, especially during increasingly hot summer periods. Your feedback is very valuable to us as we continuously review and improve our facilities. We hope to welcome you again on your future travels. Kind regards Your Mercure Team

Customer review rating 4.5/5

Alex C. Business - Confirmed reviews ALL

Dear Alex, Thank you very much for your kind review – we’re delighted that you enjoyed your stay and found everything to be more than satisfactory. We also appreciate your feedback regarding the absence of air conditioning. We understand that this can impact comfort, particularly during warmer weather, and we take your comment seriously. We would be very happy to welcome you back again in the future. Kind regards, Your Mercure Team

Dear Mr. W., thank you for your feedback. We sincerely apologize that the 3:00 pm check-in time was inconvenient for you. On the day of your arrival, an earlier check-in was unfortunately not possible due to the exceptionally hot weather. Therefore, our Housekeeping team worked very hard to prepare all rooms with air conditioning and ensure that as many guests as possible could be accommodated accordingly. We greatly appreciate your understanding and hope that, despite this inconvenience, you enjoyed your stay with us. Kind regards, Your Mercure Team

Customer review rating 2.0/5

Dinesh M. C. Business - Confirmed reviews ALL

Imagine you welcome a guest but dont give water. Do you call this as hospitality? Water bottle was in the room fridge with 5.9 Euro price tag which was pasted on the fridge. So you believe selling bottle instead of giving it as a complimentary? Also breakfast options were limited.

Dear Dinesh M. C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Customer review rating 4.0/5

Andra T. B. Families - Confirmed reviews ALL

The rooms are big and clean. Good breakfast. The personnel was nice

Dear Andra, Thank you very much for your positive feedback! We are pleased to hear that you enjoyed your stay with us and appreciated our spacious and clean rooms, our breakfast selection, and the friendliness of our team. Your kind words are a great motivation for us. We look forward to welcoming you back for another pleasant stay. Best regards, Your Mercure Team

Customer review rating 4.0/5

Frederic I. Solo - Confirmed reviews ALL

Was located half-way through my journey from the Netherlands to Slovenia so I used it both ways. Nothing specific to say, it's good value for money BUT I would recommend you check if the room you book has aircon if you plan to stay in the Summer because not all have it. The "Privilege" on the 3rd floor definitely have it cause I had it on 306 (I got that one upgraded) and 305 (specifically booked for that on the way back cause outside temp, was over 35C!) and I'd say unless you're on a tight budget it's worth the extra cash required.

Dear Mr. I., Thank you very much for your detailed feedback and for sharing your experience from both of your stays with us – we truly appreciate your return visit. We are glad to hear that our hotel worked well as a convenient and good-value stopover on your journey, and that you particularly found the Privilege rooms in the 3rd floor comfortable during the high summer temperatures. At the same time, thank you for your honest comment regarding air conditioning. We understand that this is an important comfort factor, especially during increasingly hot summer periods. Your feedback is very valuable to us as we continuously review and improve our facilities. We hope to welcome you again on your future travels. Kind regards Your Mercure Team

Customer review rating 4.5/5

Alex C. Business - Confirmed reviews ALL

Everything was super. The only minus was the lack of AC, but othervise, everything more than good.

Dear Alex, Thank you very much for your kind review – we’re delighted that you enjoyed your stay and found everything to be more than satisfactory. We also appreciate your feedback regarding the absence of air conditioning. We understand that this can impact comfort, particularly during warmer weather, and we take your comment seriously. We would be very happy to welcome you back again in the future. Kind regards, Your Mercure Team

Customer review rating 5.0/5

Rainer K. Couples - Confirmed reviews ALL

The team attended to all needs. Very friendly as always and like family. Warm welcome and lovely send off.

Dear Mr. Rainer, Thank you very much for your wonderful review and for your many years of loyalty to our hotel. It is always a great pleasure to welcome you and your wife. Your kind words mean a lot to us – especially that you feel “like family” when staying with us. That is exactly what we strive for. Thank you as well for mentioning Marc and myself – I truly appreciate it. I will, of course, share your compliments with the entire team. I am already looking forward to your next visit and wish you and your wife all the best until then. Kind regards, Leonardo

Customer review rating 0.5/5

Beverley W. Couples - Confirmed reviews ALL

The room was like a sauna, unable to sleep. I was so pleased that we had only booked 1 nigh.

Dear Ms W., Thank you for your review. We are sorry that the unusually high temperatures during your stay made your room uncomfortable and affected your sleep. We would like to point out that our website does not state that the hotel or the Privilege Rooms are equipped with air conditioning. Nevertheless, we understand that the high temperatures during your stay caused discomfort, and we regret that this affected your overall experience. Thank you also for your suggestion regarding the room description. We will take your feedback into consideration and review whether the absence of air conditioning should be highlighted more explicitly on our website to avoid any misunderstanding in the future. Thank you for sharing your feedback. Comments like yours help us ensure that our facilities and amenities are communicated as clearly as possible. Kind regards, Your Mercure Team

Customer review rating 3.0/5

Sable K. Couples - Confirmed reviews ALL

The location is on the outskirts of town. They did have a parking lot available in front of the hotel and I want to say they had an underground garage as well but for the outside parking it was great because if you have a big vehicle there’s no need to maneuver you can just pull up to the hotel. For the expensive rooms I was expecting a bigger room with a larger shower & bath. Also as I adjusted the showerhead closer to me the shower handle became loose from the wall. The parking is a plus and the food is a nice convenience.

Dear Sable K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Customer review rating 4.0/5

Pierre C. Business - Confirmed reviews ALL

Nice brand but small room and no thermostat toregulate the temperature of the room

Dear Mr. C., Thank you for your kind feedback—we’re delighted to hear you had an overall positive stay and appreciate your comments about our brand. We’re sorry for any inconvenience regarding the room temperature. All of our rooms are equipped with thermostats, and our team is always happy to assist with adjusting the settings to ensure a comfortable stay. Please don’t hesitate to reach out to us during your next visit so we can support you right away. We look forward to welcoming you back again soon. Best regards, Your Mercure Team

Customer review rating 4.0/5

Guido D. S. Business - Confirmed reviews ALL

The rooms were a bit smaller than expected, but the rest was OK

Dear Guido, We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Team

Customer review rating 4.5/5

Thomas B. Business - Confirmed reviews ALL

Was great loved the free drinks

Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Mercure Team

Customer review rating 2.0/5

Joern C. J. Business - Confirmed reviews ALL

We believe the smell comes from the bathroom - the drain in the floor maybe.

Dear Joern C. J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Customer review rating 4.5/5

Florin A. S. Business - Confirmed reviews ALL

Too cold rooms/ heating is not working most of the time

Dear Mr. S., Thank you very much for taking the time to share your feedback. We are sorry to hear that the room temperature was not comfortable during your stay. Please rest assured that we take this issue seriously and are taking steps to ensure the heating is fully checked and improved. We look forward to welcoming you again in the future and providing you with a completely comfortable stay. Best regards, Filippos Valavanis

Customer review rating 4.0/5

Xavier H. Business - Confirmed reviews ALL

Kudos to your (quite international) front-desk staff for being helpful and always seeking solutions to assist

Dear Xavier H., Thank you very much for your kind feedback. We are delighted to read your praise for our international front-desk team and that their helpfulness and dedication left such a positive impression on you. Providing attentive service and always seeking the best solutions for our guests is something we truly value, and your recognition is a wonderful motivation for the team. We look forward to welcoming you back to the Mercure Hotel Stuttgart Gerlingen for another pleasant stay. Warm regards, Filippos Valavanis

Customer review rating 4.5/5

Ovidio R. Couples - Confirmed reviews ALL

We had a restful night

Dear Mr. R., thank you very much for your kind feedback. We are delighted to hear that you had a restful night with us, as providing our guests with comfort and relaxation is always our highest priority. We truly appreciate your words and would be very happy to welcome you again on your next visit. Warm regards, Filippos Valavanis

Customer review rating 4.5/5

Vera M. Couples - Confirmed reviews ALL

in der Badewanne duschen war sehr unangenehm. Alle andere : Perfekt für einen Kurzurlaub

Liebe Frau M., herzlichen Dank für Ihre Rückmeldung und die netten Worte zu Ihrem Aufenthalt bei uns. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und besonders unser Mitarbeiter an der Bar bei Ihrer Anreise einen positiven Eindruck hinterlassen hat, Ihr Lob geben wir sehr gerne an ihn weiter. Gleichzeitig bedauern wir, dass das Duschen in der Badewanne für Sie nicht angenehm war. Wir verstehen Ihre Rückmeldung gut und prüfen laufend, wie wir den Komfort in unseren Badezimmern weiter verbessern können. Wir würden uns freuen, Sie bald wieder bei uns im Mercure Hotel Stuttgart Gerlingen begrüßen zu dürfen, vielleicht erneut für einen erholsamen Kurzurlaub. Mit freundlichen Grüßen, Filippos Valavanis

Other web-users rate our hotel

  • 100 reviews 8.6/10 Location
  • 250 reviews 6.9/10 Room
  • 280 reviews 9.2/10 Service
  • 5 reviews 3.8/10 WiFi
  • 122 reviews 8.6/10 Breakfast
  • 111 reviews 5.1/10 Comfort
  • 108 reviews 6.5/10 Cleanliness
  • 52 reviews 5.2/10 Food

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