Novotel New Delhi Aerocity

Customer review rating (ALL Rating) 4.2/5 3,401 reviews

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Description

Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman

  • Pet-friendly Hotel* nominal charge applicable

  • In close vicinity to Business Hubs, Entertainment, Clubs, Bars, Restaurants and Shopping Malls

Our accommodation(s)

Book this hotel
Room 1

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Pool side

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 4 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side

Room with Twin Beds. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers
  • Handheld shower

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Handheld shower

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , bathroom with bath or shower and Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , bathroom with bath or shower and Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    Pool side

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with Twin Beds. Free WIFI, safe, coffee & tea making facilities , bathroom with bath or shower and Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Pool side

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with Twin Beds. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Superior Suite -2 Way Airport Transfers, Lounge Access, 20% off on F&B and Laundry

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , coffee Maker and bathroom with bath or shower , Bath tub and 2 ways airport transfers, Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    City View

Max. number of persons
4
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Superior Suite -Pool View, 2 Way Airport Transfers, Lounge Access, 20% off on F&B and Laundry

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , coffee Maker and bathroom with bath or shower , Bath tub and 2 ways airport transfers, Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    Pool side

Max. number of persons
4
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Novotel New Delhi Aerocity

Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi
110037 NEW DELHI
India

GPS:28.553492, 77.12324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service
  • 400 rooms
  • One room for people with reduced mobility
  • 23 connecting rooms
  • 340 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Entertainment

  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

17 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Board games available
  • Foosball

Well-being

Temperature Controlled Pool

  • Outside
  • On site

In Balance

  • On site
  • On site
  • Indoor parking
  • Private

Services & equipment

  • Valet parking
  • Electric car recharging units 7 kVA

FOOD EXCHANGE

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

Chef name
Saurabh Taneja
Capacity
166
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Accommodate food

  • Brunch
  • Light menu

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

Quoin is a round the clock, modern sports bar where you find distinctive flavors of your favorite brew, mood-setting music, matches on the big screen, board games, appetizers that come together to offer an experience like no other, 24x7.

Escape to a serene oasis where lush greenery surrounds the pool area, creating a tranquil retreat. Relax on comfortable reclining chairs and enjoy a quiet moment or take a refreshing dip and let the stress melt away.

Stay active with our 24-hour Fitness Center, featuring premium cardio and strength equipment, exercise balls, and stretching mats for energizing workouts or relaxing sessions anytime.

Spa & Salon at Pullman is a refined space where wellness and modern care come together. Signature therapies and salon services provide the perfect pause to refresh and recharge. For appointments, call +91 9205477222. Salon timings: 10AM to 9PM.

Celebrate your special day in elegant surroundings, with thoughtfully designed spaces, bespoke experiences and personalised services. From intimate gatherings to grand celebrations, our versatile venues and dedicated teams bring your vision to life.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,401 reviews

Customer review rating 5.0/5

Kavita D. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you experienced a comfortable and relaxed visit, and that our team contributed positively to your experience. We look forward to welcoming you back in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Mohsin W. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share your positive feedback with us. We are delighted to know that you had a comfortable and enjoyable stay and that you appreciated the amenities and hospitality provided by our team. It is especially wonderful to hear your kind comments about the quality and comfort of your room. We are equally grateful for your recognition of our housekeeping team. Our colleagues work diligently to ensure that every room is clean, comfortable, and maintained to the highest standards, and your appreciation means a great deal to them. Providing warm, attentive, and personalized hospitality is at the heart of what we strive to achieve every day. Feedback such as yours is a wonderful encouragement for our entire team and motivates us to continue delivering memorable experiences to all our guests. Thank you once again for choosing to stay with us and for sharing your experience. We truly value your kind words and look forward to welcoming you back in the future for another relaxing and enjoyable stay. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 3.5/5

Jain A. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Chandresh K. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing such wonderful feedback and for rating your experience so highly. We are delighted to know that you enjoyed your stay, from the smooth arrival and comfortable accommodation to the cleanliness, breakfast, fitness centre, and other facilities. It is especially gratifying to know that our welcome amenities, room upgrade, sustainability initiatives, and service met your expectations. As a valued ALL classic member, we truly appreciate your continued loyalty and are pleased that you felt well recognised during your stay. Your 9/10 recommendation means a great deal to our team. We look forward to welcoming you back soon and making your next stay even more memorable. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Rashmi K. Friends - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that your experience with us met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back for another awesome stay. As a valued ALL-Classic member, we sincerely appreciate your loyalty and are happy to know that you had a positive experience with us. Your positive recommendation means a great deal to our entire team. We look forward to welcoming you back on your next visit and making your future stays even more memorable. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you experienced a comfortable and relaxed visit, and that our team contributed positively to your experience. We look forward to welcoming you back in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Mohsin W. Business - Confirmed reviews ALL

The stay was wonderful

Dear Valued Guest, Thank you very much for taking the time to share your positive feedback with us. We are delighted to know that you had a comfortable and enjoyable stay and that you appreciated the amenities and hospitality provided by our team. It is especially wonderful to hear your kind comments about the quality and comfort of your room. We are equally grateful for your recognition of our housekeeping team. Our colleagues work diligently to ensure that every room is clean, comfortable, and maintained to the highest standards, and your appreciation means a great deal to them. Providing warm, attentive, and personalized hospitality is at the heart of what we strive to achieve every day. Feedback such as yours is a wonderful encouragement for our entire team and motivates us to continue delivering memorable experiences to all our guests. Thank you once again for choosing to stay with us and for sharing your experience. We truly value your kind words and look forward to welcoming you back in the future for another relaxing and enjoyable stay. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 3.5/5

Jain A. Solo - Confirmed reviews ALL

The room, amenities, and cleanliness were all good[AJ1.1]. However, finding the gate to reach the Novotel reception was difficult, as neither the driver nor the map[AJ2.1] provided proper guidance. My main concern is the breakfast service. Although many staff members were present[AJ3.1], no one asked what I needed or offered items from the live counter or buffet. No one offered coffee or tea throughout the meal. Once I was seated, your team seemed to consider their job done. Regarding the food, the Bhaji was only lukewarm, and the Besan Chilla was too thick[AJ4.1] with negligible filling — it does not match Novotel's standards. Frankly, the breakfast service needs better management and staff training[AJ5.1]. I have noticed that other hotels assign dedicated table attendants who ensure guests receive excellent service. I hope for a better experience next time

Customer review rating 4.5/5

Chandresh K. Families - Confirmed reviews ALL

Good comfortable stay. Front desk took an initiative and allocated us a interlinked rooms,this was extremely helpful for us travelling as family. Good selection of breakfast with some really good preparations.

Dear Valued Guest, Thank you for sharing such wonderful feedback and for rating your experience so highly. We are delighted to know that you enjoyed your stay, from the smooth arrival and comfortable accommodation to the cleanliness, breakfast, fitness centre, and other facilities. It is especially gratifying to know that our welcome amenities, room upgrade, sustainability initiatives, and service met your expectations. As a valued ALL classic member, we truly appreciate your continued loyalty and are pleased that you felt well recognised during your stay. Your 9/10 recommendation means a great deal to our team. We look forward to welcoming you back soon and making your next stay even more memorable. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Rashmi K. Friends - Confirmed reviews ALL

Gooooood

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that your experience with us met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back for another awesome stay. As a valued ALL-Classic member, we sincerely appreciate your loyalty and are happy to know that you had a positive experience with us. Your positive recommendation means a great deal to our entire team. We look forward to welcoming you back on your next visit and making your future stays even more memorable. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Saket A. Business - Confirmed reviews ALL

Cannot recollect the names, there are 2 housekeeping staff, 01 laundry staff and who attended to me mostly. Also, out of the total 5 days stay, for the first 4 days the staff who took the order for in room dining as well as the operator who answered the calls throughout, the experience was different from most of the hotel properties. One could sense the warmth in their voice; the conversations did not seem forced or that they were just doing their job but there was a definite genuineness in most of the conversation i had with staff all across departments during my stay. Please convey my regards.

Dear Valued Guest, Thank you for taking the time to share your kind feedback following your recent stay with us. We are delighted to know that Jatin and Ajay from Housekeeping, along with Rahul Singh, our Laundry Valet, made a positive impression through their warmth and genuine interactions with you. It is particularly meaningful to know that, although you may not have recalled their names, the care and hospitality extended by them stayed with you. Your appreciation will certainly be shared with the team. Recognition such as this means a great deal to our colleagues and encourages them to continue creating thoughtful and personal experiences for our guests. Thank you once again for recognizing their efforts. We look forward to welcoming you back and creating many more such memorable moments during your future stays with us. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 1.0/5

Lawpatthanakul J. Business - Confirmed reviews ALL

Strong smoke smell in room

Customer review rating 5.0/5

Ariba A. Families - Confirmed reviews ALL

I think it was one of the best hotel experiences i have had in Delhi in terms of staff and hospitality and the overall consideration for going an extra mile.

Dear Valued Guest , Thank you very much for taking the time to share your positive feedback with us. We are delighted to know that you had a comfortable and enjoyable stay and that you appreciated the amenities and hospitality provided by our team. It is especially wonderful to hear your kind comments about the quality and comfort of your room. We are equally grateful for your recognition of our team. Our colleagues work diligently to ensure that every room is clean, comfortable, and maintained to the highest standards, and your appreciation means a great deal to them. Providing warm, attentive, and personalized hospitality is at the heart of what we strive to achieve every day. Feedback such as yours is a wonderful encouragement for our entire team and motivates us to continue delivering memorable experiences to all our guests. Thank you once again for choosing to stay with us and for sharing your experience. We truly value your kind words and look forward to welcoming you back in the future for another relaxing and enjoyable stay. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Cristina L. Couples - Confirmed reviews ALL

We enjoyed our stay! Great food and drinks! We will stay there again, for sure!

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, food, and beverages. As a valued ALL classic member, we truly appreciate your continued loyalty and are pleased that you felt well recognised during your stay. Your 9/10 recommendation means a great deal to our team. We look forward to welcoming you back soon and making your next stay even more memorable. It is always wonderful to hear when our staff members make a positive impression on our guests. Their dedication to providing exceptional service is a hallmark of our hotel, and your feedback serves as a great encouragement. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Shweta P. Couples - Confirmed reviews ALL

I had a comfortable & relaxing stay experience staying here. I enjoyed every amenity and food items. Hotel housekeeping staff is very generous and hospitable. They gave us clean and comfortable room along with good quality amenities. Bed was neat well arranged & comfortable too.

Dear Shweta P., Thank you very much for taking the time to share your positive feedback with us. We are delighted to know that you had a comfortable and enjoyable stay and that you appreciated the amenities and hospitality provided by our team. It is especially wonderful to hear your kind comments about the quality and comfort of your room. We are equally grateful for your recognition of our housekeeping team. Our colleagues work diligently to ensure that every room is clean, comfortable, and maintained to the highest standards, and your appreciation means a great deal to them. Providing warm, attentive, and personalized hospitality is at the heart of what we strive to achieve every day. Feedback such as yours is a wonderful encouragement for our entire team and motivates us to continue delivering memorable experiences to all our guests. Thank you once again for choosing to stay with us and for sharing your experience. We truly value your kind words and look forward to welcoming you back in the future for another relaxing and enjoyable stay. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Sachin R. Business - Confirmed reviews ALL

My stay was absolutely fantastic . The rooms were super comfortable and clean, making for a perfect family stay. The housekeeping service was top-notch, with everyone being so friendly and helpful. the location was convenient. Definitely a relaxing place .

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed a fantastic stay with us and found our rooms comfortable and clean. It is gratifying to know that our housekeeping team contributed positively to your experience. We look forward to welcoming you back. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 2.0/5

Aindri J. Business - Confirmed reviews ALL

Your proactiveness was extremely lacking. 1. I asked for early checkin if room is available (as requested in advanced during booking). I was informed room is getting ready, and the room was available already. Room num 228. This was standard room, unfortunately rooms in budgeted hotels are better. 2. I tried calling guest service 2 times, once in evening and once in morning. No one picks the phone! 3. During checking itself, I asked to take 1 night room charge. Not sure why did the executive deducted random round-off money. During check out it was mentioned that balance will be refunded. What kind of financial trust is??

Customer review rating 5.0/5

Rajneesh K. Business - Confirmed reviews ALL

Excellent experience all around

Dear Valued Guest, Thank you for sharing such wonderful feedback and for rating your experience so highly. We are delighted to know that you enjoyed your stay, from the smooth arrival and comfortable accommodation to the cleanliness, breakfast, fitness centre, and other facilities. It is especially gratifying to know that our welcome amenities, room upgrade, sustainability initiatives, and service met your expectations. As a valued ALL Silver member, we truly appreciate your continued loyalty and are pleased that you felt well recognised during your stay. Your 10/10 recommendation means a great deal to our team. We look forward to welcoming you back soon and making your next stay even more memorable. It is always wonderful to hear when our staff members make a positive impression on our guests. Their dedication to providing exceptional service is a hallmark of our hotel, and your feedback serves as a great encouragement. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Sarit K. Couples - Confirmed reviews ALL

Please do something about dirty sewer or dead rat smell in B2 parking

Dear Valued Guest, Thank you for your feedback regarding the unpleasant odor in the parking area. We appreciate your comments and will ensure that this matter is brought to the attention of our maintenance team for further evaluation and necessary action. We are glad to know that apart from this issue you enjoyed your stay and are satisfied with the services offered at the hotel. Your observations are invaluable in enhancing our guest experience. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 2.0/5

Takashi Y. Business - Confirmed reviews ALL

Receiption person behavior is arrogant and it is always slow for check-in process at this Novotel irrespective of many queue. I normally can complete check in process much quicker in any other Novotel.

Customer review rating 4.5/5

Prateek S. Families - Confirmed reviews ALL

Loved our services for Accor Memerhsip and kind hospitality of Restaurant & DIning.

Customer review rating 4.5/5

Nasrin J. K. K. Couples - Confirmed reviews ALL

Well behaved & helpful front office staff.

Dear Valued Guest, Thank you for your positive feedback regarding our excellent location and the helpfulness of our front office staff. We are delighted to hear that you had a pleasant experience during your stay. Your satisfaction is our top priority. As a ALL Classic member, we sincerely appreciate your loyalty and are happy to know to that you had a positive experience with us. Your positive recommendation means a great deal to entire team. We look forward to welcoming you back on your next visit and making your future stays even more memorable. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Manjit P. Families - Confirmed reviews ALL

Very very good 👍

Dear Valued Guest, Thank you very much for your positive feedback. We are pleased to hear that you enjoyed your stay with us. Your praise motivates our team to continue providing excellent service. As a valued ALL-Classic member, we sincerely appreciate your loyalty and are happy to know that you had a positive experience with us. Your positive recommendation means a great deal to our entire team. We look forward to welcoming you back on your next visit and making your future stays even more memorable. Sincerely, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Nikunj M. Friends - Confirmed reviews ALL

The room was exceptionally clean & well appointed. Prompt Housekeeping service & attention to detail made our stay really comfortable & memorable.

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay. We are delighted to learn that you found the room clean and well-appointed, and that our housekeeping service contributed positively to your experience. It is our aim to create memorable stays for all our guests. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.0/5

Navneet K. Families - Confirmed reviews ALL

Overall was great but the rooms are a bit small and we didn’t get the discount on f&b that was included in our package.

Other web-users rate our hotel

  • 1,361 reviews 9.5/10 Location
  • 3,416 reviews 9/10 Room
  • 7,550 reviews 9.1/10 Service
  • 86 reviews 8.9/10 WiFi
  • 2,141 reviews 9.3/10 Cleanliness
  • 1,373 reviews 9.6/10 Vibe
  • 1,326 reviews 9.4/10 Breakfast
  • 1,196 reviews 8.1/10 Comfort

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