ibis New Delhi Aerocity Hotel 3 stars

Name: ibis New Delhi Aerocity
Address: NEW DELHI, 110037, INDIA
Telephone: (+91)11/43020202
Rating: 4.0

Customer review rating 4.0/5 7,265 reviews

ALLSAFE approved hotel

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+ 17 Services

ibis New Delhi Aerocity Hotel

Vibrant economy hotel, open to everyone

The hotel is located next to T1,T2 and T3 airport terminals. The Airport Express metro line is just walking distance from the hotel, getting you to VFS Visa Centre in 20min. Centrally located, the hotel is connected by NH8 linking it to Cyber City, Cyber Hub and Ambience Mall. The hotel is next to Worldmark and located close to Delhi's shopping malls - DLF Promenade and Emporio, Select Citywalk in Saket and Indian Spinal Injuries Centre Hospital and Fortis Hospital as well.

Staying at ibis New Delhi Aerocity Hotel means easy access to New Delhi, a dynamic, exciting city that is constantly evolving! The city's rich heritage, cosmopolitan aura and diverse culture creates a fusion that's sure to mesmerize you. Enjoy the perfect evening at the popular Delhi Haat, Chandni Chowk or have a leisurely stroll at India Gate. Go on a shopping spree at DLF Emporio or Ambience Mall.

Feel Welcome at ibis Delhi Airport supremely located in New Delhi Aerocity with Hi-Speed WiFi access and soundproof rooms.

Hotel extras

The hotel is pet friendly!
Longest breakfast from 4am to Noon
Meeting space, up to 150 delegates
Pay a little more and enjoy room with extra benefits at INR 1,000.
Take a dip in the Swimming Pool and enjoy your favourite cocktails and snacks.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access (Paying)
Parking
- Private indoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Air conditioned
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check In (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying) Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Currency exchange

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

6 meeting room(s)
Copy/print service available

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. As such, the use of the Aarogya Setu app and thermal screening is mandatory at Security check at the hotel entrance. Guests are also requested to fill the COVID-19 self-declaration form on arrival and wear a mask at all times when inside the hotel. Restricted access to the pool and gym for all guests. Spice it Restaurant and meeting rooms are operational now.

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity
Delhi Aerocity - IGI Airport
IGI Airport
110037 new delhi
india

Tel: +911143020202

Fax: (+91)11/43020222

Contact email :

Check-in from 14h00

Check out up to 12h00

DELHI METRO : Airport Aerocity

By plane
IGI AIRPORT At 4km / 2.49 miles
By plane
INT AIRPORT At 3.5km / 2.17 miles
By train
HAZRAT NIZAMUDDIN At 21.6km / 13.42 miles
By train
NEW DELHI At 16.8km / 10.44 miles

GPS :28.551095, 77.123154

Our accommodation(s)

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Rooms (5)

STANDARD QUEEN ROOM

Accessible room

Max. number of persons: 3
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

STANDARD TWIN ROOM

Accessible room

Max. number of persons: 3
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

STANDARD QUEEN ROOM WITH EXTRA BENEFITS

Accessible room

Max. number of persons: 3
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

STANDARD TWIN ROOM WITH EXTRA BENEFITS

Accessible room

Max. number of persons: 3
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

My Room- Experience the mystery

Max. number of persons: 3
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Lunch

12:30 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:30 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE HUB

Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 169 m²
Maximum capacity: 150 people
Maximum banquet capacity: 150 people

Find out more

Well located

B. Families - 28/02/2021 Confirmed reviews ALL

I liked it but am facing very minimal problem I.e for few minutes I didn’t get water in health faucet.

Dear B., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Well located and Good stay

Anonymous Families - 28/02/2021 Confirmed reviews ALL

Neat and clean room.

Dear Sanjeev, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Left luggage issue

Sanjeev A. Business - 25/02/2021 Confirmed reviews ALL

Everything is 5/5 , except 1 major issue left 1 Luggage weight more than 10 kg and even after 12 hour of check out nobody bother to call and inform they have received or located a left luggage and after my call to duty manger to check person from junior lost level called back to say yes they found 1 luggage , shame to duty manager who did not even bother to call back himself and I am Dam sure no action will b taken against anybody who did not even bother to inform customer about a left baggage, customer satisfaction is not only food quality , location , check in checkout service it more than that and sorry but you have failed .

Dear Mr a., Thank you sharing your feedback. I am extremely concerned about your comments on the courtesy and responsiveness of my team, please accept my sincere apologies for the lapses in services expected out of us. With reference to our telephonic discussion, May I assure you that I am addressing this issue with concerned team member to avoid any guest being inconvenient similarly in future. Looking forward to welcoming you back soon. Warm Regards, Preeti Sharma Front Office Manager

Anonymous Families - 24/02/2021 Confirmed reviews ALL

The staff lady who was in the reception was rude. She doesnt know how to treat the customers. Big shame IBIS.

Dear Ms N., Thank you for taking the time to share your feedback with us. I would like to apologize most sincerely for the way your stay was handled. I have no excuses to offer, but certainly believe that we have failed to provide you the service expected of us. Please may I assure you that I have addressed this matter with the team member and necessary training have been initiated and emphasized to avoid any recurrence. I request you to please treat this incident as non-representative of the ibis experience and give us another opportunity to make amends. Warm Regards, Anant Leekha Deputy General Manager

Well located, will highly recommend...

K. Couples - 24/02/2021 Confirmed reviews ALL

It was a pleasant stay. Humble staff and hygienic room. Breakfast was superb, just have to be there on time. So many options and everything was tasty. Aerocity food joints were just around the corner. 1 min walk and you got more than 10 eating places. Hotel was very neat n clean. Washrooms should be little noice proof. Rest everything was amazing about Ibis. Will highly recommend whether you are traveling for business or with family/friends.

Dear Mr K., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

Good stay

Dr M. V. S. R. Business - 24/02/2021 Confirmed reviews ALL

Rooms are good food is good staff are extremely service minded and hygiene is excellent.tariff is very reasonable.food is good

Dear Mr R., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

well located staff need to more proactive

Jayachandran K. Business - 24/02/2021 Confirmed reviews ALL

* Good location need to improve interims of hygienic part and also Complementary dinner non of guest not aware of these things.

Dear Mr Jayachandran, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. I have carefully noted your feedback about hygiene and package information information and please be assured the same is addressed. Thank you again for sharing your experience, and look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Below expectations

Vaibha 24/02/2021 TripAdvisor review

It was not a great experience as I was not knowing that ibis has small room and bathroom also. Certain things has to be taken care specially in breakfast the paneer paratha was not good. Lobby was also not properly clean. Being a part of Accor group it has improved a lot.

Dear Vaibha, Thank you for sharing your valuable feedback. I truly regret the disappointment you have expressed over the stay experience. ibis rooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. I have noted your feedback about paneer paratha and Cleanliness and please be assured that our Executive Chef and housekeeper is working on it to avoid guest being inconvenient similarly in future. I hope that you will give us another opportunity to serve you better in future. Warm Regards, Anant Leekha Deputy General Manager

Very good stay in Delhi

Satheesh K. N. Business - 23/02/2021 Confirmed reviews ALL

Al the staff of the hotel is very co-operative, specially front office and travel desk Food is excellent all over my stay was really Enjoyable

Dear Satheesh, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

Nice Stay

Gaurav Business - 23/02/2021 Confirmed reviews ALL

It was good experience, the facilities were good. Thanks for the service given.

Dear Gaurav, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

Well Located, Good services, Good Ambience

Ankit B. Couples - 23/02/2021 Confirmed reviews ALL

It was a very good experience. I'll choose this in every future stay.

Dear Mr B., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

location

Anonymous Business - 23/02/2021 Confirmed reviews ALL

very far from training centre

Dear Ms S., Thank you for taking the time to tell us about your experience at ibis New Delhi Aerocity. I am glad to know that you had comfortable stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Anant Leekha Deputy General Manager

Good Service

Ankush C. Friends - 23/02/2021 Confirmed reviews ALL

Well it was just a night stay so haven’t got time to avail all the facilities but yes staff at the checkin desk Mr Somaya was very helpful & cheerful. Keep it up

Dear Ankush, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

Decent. Not bad

P. Friends - 23/02/2021 Confirmed reviews ALL

It wasn't great. Small room. Not many amenities

Dear P., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. ibis rooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. Being a part of Accor Hotels, we have other brands such as Novotel and Pullman in the city offering larger size rooms with additional facilities. Thank you again for sharing your experience, and we hope you will provide us another opportunity to serve you. Warm Regards, Anant Leekha Deputy General Manager

Nice Stay

Amol Business - 22/02/2021 Confirmed reviews ALL

Nice service and prompt. Thanks

Good stay

Anonymous Solo - 21/02/2021 Confirmed reviews ALL

I had great experience, but i would like to suggest only one thing that try to assist few more people at dining area.

Dear Jagadish, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have carefully noted your feedback about team at dining area for further action. Thank you again for sharing your experience, and look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Well located,clean and courteous staff!

Yashi S. Families - 20/02/2021 Confirmed reviews ALL

Staff was efficient in check in, the room was clean. I had to take a Taxi at 4 am next day, Ali at front desk was very helpful with my luggage as I was travelling alone with my Kid. Thankyou to all staff at Ibis!

Dear Yashi, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Good stay

Bhanu Business - 19/02/2021 Confirmed reviews ALL

Food was delicious Need to work on your room services

Dear Mr B., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. Your appreciation for the food has been humbly received and shared with the team. I have shared your feedback about room service with my F&B Manager and please be assured that he is continuously working on it to ensure our guest are served on time with utmost care. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager Sincerely,

Perfect

Kaushik W. Business - 19/02/2021 Confirmed reviews ALL

Its was best experience with you n thanks for your staf members for best service

Dear Kaushik, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager Sincerely,

Poor rooms

Saket A. Families - 18/02/2021 Confirmed reviews ALL

Rooms were very small , ac not cooling properly

Dear Mr A., Thank you for taking time to tell us about your experience at ibis New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. ibis rooms and bathrooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. I have noted your feedback about AC cooling and please be assured the same is addressed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Anant Leekha Deputy General Manager

Our most recent 20 reviews

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