ibis New Delhi Aerocity 3 stars

Customer review rating (ALL Rating) 3.6/5 4,277 reviews

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Description

Hotel extras

  • Fantastic location

  • Longest breakfast

  • Swimming pool. Costumes provided at additional cost.

  • State-of-the-art MICE facilities

  • Minutes away from the Delhi Metro

Our accommodation(s)

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport
110037 NEW DELHI
India

GPS:28.551095, 77.123154

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice it and unwind over a drink & quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4am to 12noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  4,277 reviews

TripAdvisor Rating  4.5/5  4,679 reviews

Certificate of excellence 2024

To appreciate

TripAdvisor rating 5.0/5

FarAway38099616194 TripAdvisor review

Special appreciation for the staff Banti . Liked the dedication and customer service provided by him. I appreciate to the Sandeep , Varsha and Rahul for their dedication to the guest for professional behaviour to the guest and the buffet is too good and great food delicious.

Well located and good service

Customer review rating 4.5/5

Shakti M. Families - Confirmed reviews ALL

This is the second time I stayed at Ibis. Well located and good service.

Just okay for a half night stay.

Customer review rating 2.5/5

Ashish K. B. Business - Confirmed reviews ALL

Below average. Reception was very very slow. Room was too small, but the price was not. Washroom was too small to stand inside even. Breakfast spread was ordinary.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good short and comfortable stay. staff are quite helpful.

Very poorly behaved and unprofessional check-in staff.

Customer review rating 0.5/5

Supriyo M. Business - Confirmed reviews ALL

I am a club accor member and had pre-booked my room on 28 June 2024 through my account and was going to stay just for 10 hours (to checkout at mid-night for my international flight). Although I paid for the entire 1 day booking as standard. On arrival at 1:50 pm, the lady at the counter informed me that my room will not be ready before 2:30 pm (although the check-in time is 2 pm) as the hotel was completely booked previous night and guests have not checked out yet. Having travelled across the globe and having stayed in all categories of properties 3-5 stars, this was the first time in my life I heard such a thing. She took the payment on my credit card promptly and I told her politely that I would need the room ASAP. She very rudely said "I told you it will take 30 mins". Anyway, I did not argue. Even after 30 mins when I went upto her counter and enquired, she passingly said, I will check and kept dealing with other check-in guests. After I expressed my unhappiness about this to a different staff member at the counter that he resolved the issue and gave me a room. So it was obvious that the room was already read and available, but this lady did not bother to help me check-in even after half an hour past the check-in time. In my opinion such staff members do not deserve to work at these premium hotels. Given this experience, I will think 100 times before booking room in the Aerocity IBIS in future. I wish there was a way to give 0 in my rating!

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Other web-users rate our hotel

  • 3,000 reviews 9.5/10 Location
  • 5,932 reviews 5.4/10 Room
  • 12,820 reviews 8.7/10 Service
  • 132 reviews 8.4/10 WiFi
  • 2,515 reviews 6.4/10 Cleanliness
  • 1,962 reviews 8.3/10 Breakfast

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