ibis New Delhi Aerocity Hotel 3 stars

Customer review rating 4.0/5 7,112 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis New Delhi Aerocity
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Explore the mystery of MyRooms

  • Longest breakfast from 4am to Noon

  • Meeting space, up to 150 delegates

  • Pay a little more and enjoy room with extra benefits at INR 1,000.

  • Take a dip in the Swimming Pool and enjoy your favourite cocktails and snacks.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity
Delhi Aerocity - IGI Airport
IGI Airport
110037
new delhi
india

Tel: +911143020202

Fax: (+91)11/43020222

Check-in from 14h00

Check out up to 12h00

  • DELHI METRO :  Airport Aerocity

  • By plane

    IGI AIRPORT At 4km / 2.49 miles

  • By plane

    INT AIRPORT At 3.5km / 2.17 miles

  • By train

    HAZRAT NIZAMUDDIN At 21.6km / 13.42 miles

  • By train

    NEW DELHI At 16.8km / 10.44 miles

GPS :28.551095, 77.123154

Our accommodation(s)

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD QUEEN ROOM - With Extra Benefits

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM - With Extra Benefits

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

My Room- Experience the mystery

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

With delectable buffets and an a la carte menu, there is always something for everyone. The Great Indian Breakfast can be enjoyed daily; in addition we have extended breakfast hours. All this in front of your eyes @ our interactive kitchen.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HUB

Non contractual photo

Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 169

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
ibis New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

7,112 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,407 reviews

Satisfied

Customer review rating 4.0/5

Raza Business - 22/11/2020 Confirmed reviews ALL

I had a issue at check in. This was my first time in Delhi and I was very apprehensive to travel due to the current situation. I had booked a hotel car to ensure there were no hassles. However when I reached airport there was no one there waiting for me .I called 3 times on 3 different numbers an they said the car is coming . I had to wait around 15 mins for the car. When I reached the hotel no one seems to know there was a delay in my car pick and no explanation or apolology. One more thing when the car reached the driver came and took me all the way to parking to get to the car, with all the luggage it was very uncomfortable. Is this Normal that the car is not allowed to come at arrival 2 gate on domestic terminal.

Nice location and property is neat tidy and sanitized

Customer review rating 4.0/5

Rajesh K. S. Families - 21/11/2020 Confirmed reviews ALL

Loved the beautiful hotel and rooms. The location of the property is on spot. Loved the stay

Dear Rajesh, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

Good service

Customer review rating 4.0/5

Siddharth G. Business - 19/11/2020 Confirmed reviews ALL

Staff service was excellent. Food was good and pooja singh was very hard working and very professional in her duty...

Dear Siddharth, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially Pooja as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

Not as Expected

Customer review rating 4.0/5

Parineet K. Couples - 19/11/2020 Confirmed reviews ALL

The stay was not good as per our expectation with IBIS Hotel. The staff was well mannered & welcoming, but the rooms was not upto the level of 3star Hotel. The Buffet breakfast offered which was not satisfactory we didn't find any counter impressive any food we tried was tasteless. The Juice we tried in Juice counter tastes like some kind to tonic & chef at the live counter didn't serve food well. The food was not cooked well I ordered Dosa & Uttapam both was not well cooked still raw flavour can be tasted. Overall my experience was not good.

Not good

Customer review rating 4.0/5

Tarun Business - 18/11/2020 Confirmed reviews ALL

No one any help for anyone's

excellent

Customer review rating 4.0/5

Satyajit R. Business - 18/11/2020 Confirmed reviews ALL

this is my second visit and as usual this stay is also mind-blowing.

Dear Satyajit, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

A good stay for short stay and travellers

Customer review rating 4.0/5

Ashish C. Business - 18/11/2020 Confirmed reviews ALL

It's nice hotel for someone who is there for a short stay near the aiport or for someone who is travelling through. The check in - check out process is pretty fast. The rooms are very compact and efficient for practical purposes. Only thing I would say is that they could improve on the room lighting and the food quality.

Dear Ashish, Thank you for sharing you feedback on this forum. I am glad that you had comfortable stay. We have noted your feedback about food quality and please be assured that our Executive Chef is working on it to ensure our guest continue enjoy dining with us. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

I think its a good hotel for stay.

Customer review rating 4.0/5

Ashish Business - 18/11/2020 Confirmed reviews ALL

Everything is good in this hotel food, room and members but you can do more good if you make some more vegitables in regular food.Room service mostely good.

Dear Ashish, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

Very well located,comfy rooms, but breakfast could be a better mix,idling dosas and a daily could be made like South Indian quality.

Customer review rating 4.0/5

N.a.y. Solo - 17/11/2020 Confirmed reviews ALL

Enjoyed my stay, what is your chain group in Darwin Australia if you have anything. I would like to know to stay a few days.

Dear Mr Y., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken careful note of your feedback about breakfast mix for further action. Thank you again for sharing your experience, and you may book any Accor hotel worldwide at www.all.accor.com. Warm Regards, Anant Leekha Deputy General Manager

good

Customer review rating 4.0/5

Bharat Families - 16/11/2020 Confirmed reviews ALL

good

Dear Bharat, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Delayed service

Customer review rating 4.0/5

Anonymous Solo - 16/11/2020 Confirmed reviews ALL

Locker issue, restroom had issues and delayed service , had to call multiple times for A. single thing to remind .

Well within budget

Customer review rating 4.0/5

Anonymous Solo - 15/11/2020 Confirmed reviews ALL

Good experience. Considering what i paid, got more than i could ask for.

Dear Ashish, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager
Customer review rating 4.0/5

Robin B. Families - 15/11/2020 Confirmed reviews ALL

Good but no amenities provided in wash room

Dear Mr b., Thank you for taking the time to tell us about your experience at ibis New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we are committed towards environment and as part of commitment we keep minimal amenities in room to avoid spoilage. However, all these amenities are available on request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Anant Leekha Deputy General Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - 14/11/2020 Confirmed reviews ALL

The overall experience with the hotel was indeed good. But It seems risky. I found few things there in the room which seems like hidden cameras ! Few even in bathroom too. Need to check it once and give trust to your customers. Would appreciate if informed me the taken action.

Dear Mr G., Thank you for sharing your feedback with us. I am glad to know that you had comfortable stay with us. With reference to your feedback about hidden cameras, I would like to inform you that at ibis, our guest privacy, safety and security are our utmost priority. As my Front Office Manager has informed you over call that the small sensor below the TV is TV sensor and in bathroom we have small exhaust for ventilation. Please contact me directly during your next visit, I will be glad to meet you in person. Looking forward to see you soon. Warm Regards, Anant Leekha Deputy General Manager

Okay

Customer review rating 4.0/5

Swarna Couples - 14/11/2020 Confirmed reviews ALL

Room service was always delayed

Dear Swarna, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. I am sorry about to hear about the room service delay but may i assure you that i have addressed the issue with my F&B Manager to avoid guest being inconvenient similarly in future. Thank you again for sharing your experience, and we loo forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Well located, Stay was good.. But did not satisfied with food..

Customer review rating 4.0/5

Parth Couples - 13/11/2020 Confirmed reviews ALL

Overall it was good.. from checkin to checkout, room interior to washroom.. But no variety in Food items.. Didn’t eat anything during stay..

Dear Mr B., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. We have taken careful note of your feedback about food and please be assured our Executive Chef is working on it to ensure our guest continue enjoy dining with us. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm Regards, Anant Leekha Deputy General Manager

You get what you pay for

Customer review rating 4.0/5

Nikhiil Solo - 12/11/2020 Confirmed reviews ALL

GOOD : Okay place, fair priced BAD : Terrible cigarettes smell in the room. Staff could have asked if I wanted smoking or non-smoking room

Dear Mr A., Thank you for taking time to share you feedback. Kindly accept my sincere apologies for the inconvenience caused due to smoking smell in the room. No excuses to offer however may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence. The team and I thank you once again for your time and look forward to having more opportunities to be of service to you. Warm Regards, Anant Leekha Deputy General Manager

the staff was very polite with good customer service handling skills

Customer review rating 4.0/5

Shubham T. Friends - 12/11/2020 Confirmed reviews ALL

Room view and location was very good and lean clean and hygiene.

Dear Shubham, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Fine

Customer review rating 4.0/5

Adarsh V. Families - 12/11/2020 Confirmed reviews ALL

Overall it was fine. Stay was comfortable. But the food service was horrible. Left a lot to be desired.

Dear Adarsh, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Good Stay

Customer review rating 4.0/5

Aditya Business - 12/11/2020 Confirmed reviews ALL

Clean rooms prompt room service.

Dear Aditya, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

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