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ibis New Delhi Aerocity Hotel 3 stars

Customer review rating 4.0/5 7,463 reviews

ALLSAFE approved hotel

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ibis New Delhi Aerocity
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+ 15 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to Noon

  • Meeting space, up to 150 delegates

  • Pay a little more and enjoy room with extra benefits at INR 1,000.

  • Take a dip in the Swimming Pool and enjoy your favourite cocktails and snacks.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Copy/print service available

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity
Delhi Aerocity - IGI Airport
IGI Airport
110037 new delhi
india

Tel: +911143020202

Fax: (+91)11/43020222

Check-in from 14h00

Check out up to 12h00

  • DELHI METRO :  Airport Aerocity

  • By plane

    IGI AIRPORT At 4km / 2.49 miles

  • By plane

    INT AIRPORT At 3.5km / 2.17 miles

  • By train

    HAZRAT NIZAMUDDIN At 21.6km / 13.42 miles

  • By train

    NEW DELHI At 16.8km / 10.44 miles

GPS :28.551095, 77.123154

Our accommodation(s)

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

THE HUB

Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 169 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
ibis New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

7,463 reviews

TripAdvisor Rating 4.0/5

2,527 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent hospitality

TripAdvisor rating 5.0/5

bhanu1989 23/09/2021 TripAdvisor review

The staff are very cooperative specially on receptionist guy IDRIS explained everything so well & make me comfortable. Excellent breakfast buffet , well maintained property , clean room & very good ambience. would love to visit again.. keep it up guys.

Room was quite good, But staff behaviour was as poor as ever

TripAdvisor rating 5.0/5

midhun1930 Business - 21/09/2021 TripAdvisor review

I had stayed in IBIS , AEROCITY throughout this year. The property is well maintained. But staff at reception, Housekeeping service in room & the person at pool was behaving very rudely to me. Staff at pool was arguing for nothing. I ordered toiletries on phone, but they didn't deliver me yet. It is not the way i expected from IBIS.

Well located

Customer review rating 5.0/5

Shrey P. Couples - 19/09/2021 Confirmed reviews ALL

The hotel was wonderful. It was even better than expected. The price was amazing. There is a great restaurants within the hotel. Would definitely stay there again.spcl thanks to Amandeep and arun from front desk and Aditya from restaurant.

Dear Shrey, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Enjoyed our stay

Customer review rating 5.0/5

Keshab Families - 18/09/2021 Confirmed reviews ALL

The stay was very good, ambiance was fantastic and the hospitality of staff is very awsome. Here I would like to name Miss Lily who very polite and helpful to us make our stay more comfortable there.

Dear Keshab, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Nice staff , well located, good safety, Dinner wasn't upto to the expectations l

Customer review rating 4.0/5

Showkat Families - 15/09/2021 Confirmed reviews ALL

Everything was nice except the dinner we ordered was too expensive and quality of food was very poor.

Dear Showkat, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your feedback about food quality and please be assured that our Executive Chef is working on it to ensure our guest continue enjoy dining with us. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Well located with beautiful ambience

Customer review rating 4.5/5

Sukanta S. Families - 14/09/2021 Confirmed reviews ALL

Extremely good

Dear Kalpana, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Excellent

Customer review rating 5.0/5

Khushbu C. Friends - 14/09/2021 Confirmed reviews ALL

Great location. We really loved the character of the hotel. The restaurant was fantastic and staff was friendly and helpful.lovely food served and the room was very comfortable. Special thanks to Mr Arun and Amandeep.

Dear Khushboo, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Best Housekeeping and comfortable stay

Customer review rating 4.5/5

Ramesh S. Families - 12/09/2021 Confirmed reviews ALL

We have enjoyed lots with our recent stay in Ibis aerocity room was clean and hygiene. Thank you Sonu and Lalit for your extra care and Pool attendant and front office team for your best services .

Dear Ramesh, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Nicely manage hotel in all concern .

Customer review rating 4.0/5

Rajesh K. Y. (. E. Solo - 12/09/2021 Confirmed reviews ALL

It's pleased to stay. Well location. Good management. Totally satisfied with stay.

Dear Rajesh, We very much appreciate your comments regarding your stay at bis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Good stay

Customer review rating 3.5/5

Vikas M. Friends - 12/09/2021 Confirmed reviews ALL

While making the reservation , i quoted an remarks as well for the upgrade . Once i reached the hotel , i asked the Receptionist ,she refused , although she went twice to check with the manager but i think the manager was so busy that he didnt even bothered to have a look for the same and denied . Being a silver member of the accor and employee of the accor atleast i think they should have done it .. I have stayed number of times at the hotel and was always satisfied but this time i felt missing of courteousy and warmth. Annu,kashish , Ankit are always good

Perfect location . Excellent service . Yummy food

Customer review rating 4.5/5

Anonymous Business - 11/09/2021 Confirmed reviews ALL

The staff is very friendly . The restaurant staff especially. Chef Manish made a delicious chilli paneer . Anurag ( I think that was the name) was very friendly and courteous

Dear Geetha, We very much appreciate your comments regarding your stay at bis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

bad experience

TripAdvisor rating 1.0/5

santosh2498 Business - 09/09/2021 TripAdvisor review

i hv stayed at the hotel on 4 sept alongwith my collugue and we hv taken half board plan. on 5 sept early morning i hv asked for tea but the guy in the dining services refused to serve us as we told him to add the bill in our room services. at time out of check out i complained about the service at that time it was told to me that the tea was complimentory. pls from next time such things should not happen with members

Dear Santosh, Thank you for sharing your valuable feedback. I truly regret the disappointment you have expressed over the stay experience especially assistance and the incorrect information shared by our team members. Please let me assure you that this is not the norm and I am truly sorry that we have failed you in this instance. We have taken serious note of your comments and will strengthen our focus and provide the correct training needs in these specific areas to avoid guests being inconvenienced similarly in future. Thank you for taking the time to share your feedback. I am conscious that my apologies do not erase the unsatisfying experience you have been through, however I urge you to view this experience in isolation and allow us another opportunity to regain your confidence in our services. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Well located, good facilities, cordial an helpful staff

Customer review rating 5.0/5

Sanchita G. Solo - 08/09/2021 Confirmed reviews ALL

Good and cooperative.

Dear Sanchita, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Excellent service, safteyn security , nutritious food ..etc

Customer review rating 5.0/5

Dr S. M. Friends - 06/09/2021 Confirmed reviews ALL

No words to say ..very Good to stay in your hotel n felt so happy

Dear Sireesha, We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Great stay

Customer review rating 4.5/5

Anonymous Business - 04/09/2021 Confirmed reviews ALL

Great stay.Services are extremely efficient and staff very courteous specially Dharmendra in coffee shop .Breakfast spread is good.Front office is efficient.

Dear Mr M., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Pleasant Stay

Customer review rating 4.5/5

K. J. Business - 03/09/2021 Confirmed reviews ALL

Extremely helpful Staff

Dear K., We very much appreciate your comments regarding your stay at ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Good stay

TripAdvisor rating 4.0/5

prasadpv2021 Business - 26/07/2021 TripAdvisor review

They could address issues notified on cleanliness. Can't write stories. For feedback please keep a provision to give in crisp words wanted to give feedback and this is preventing me from submitting. Please change it.

Dear Prasadpv2021, Thank you for sharing your feedback on TripAdvisor. We have noted your feedback about cleanliness and please be assured that the same is looked at. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Below expectations

TripAdvisor rating 3.0/5

Vaibha 24/02/2021 TripAdvisor review

It was not a great experience as I was not knowing that ibis has small room and bathroom also. Certain things has to be taken care specially in breakfast the paneer paratha was not good. Lobby was also not properly clean. Being a part of Accor group it has improved a lot.

Dear Vaibha, Thank you for sharing your valuable feedback. I truly regret the disappointment you have expressed over the stay experience. ibis rooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. I have noted your feedback about paneer paratha and Cleanliness and please be assured that our Executive Chef and housekeeper is working on it to avoid guest being inconvenient similarly in future. I hope that you will give us another opportunity to serve you better in future. Warm Regards, Anant Leekha Deputy General Manager

Very confortable stay

TripAdvisor rating 5.0/5

abhijitchakravarty Business - 07/02/2021 TripAdvisor review

Good room quality , excellent front office staff , very convenient check-in and check-out process. The housekeeping was good and the property was well maintained. All round safety was being was kept in mind by the staff. Getting a cab at the location for a business travel was very convenient and quick. Overall a very pleasant. The value for money is just worth it.

Dear Abhijit, Thank you for mentioning such wonderful comments on TripAdvisor. It was a pleasure to have you at the hotel and we are pleased to note that your stay was comfortable. And importantly you enjoyed your overall stay experience. I am also extremely proud that the service that you received from our team members was great. It is feedback such as yours, which encourages us to go an extra mile. Warm Regards, Anant Leekha Deputy General Manager

Nice stay at a good hotel near the airport

TripAdvisor rating 4.0/5

Vishwajay 02/11/2020 TripAdvisor review

We stayed a night at the Ibis, Aerocity Delhi. The pickup was on time, being an Accor member, we were treated well, given rooms of our choice and quick check in. The food ordered was of average quality and could have been better. Other than that the stay was nice, rooms were small but compact and service was good. It is a pretty good option for staying near the airport and for transit.

Dear Vishwajay, Thank you very much for being an ALL member and sharing your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We have taken sincere note of your feedback about our food quality and will review the same for immediate improvement. Your kind appreciation about the services has encouraged us to consistently provide warm and professional service to our valuable guests. We look forward to more opportunities of welcoming you for our true ibis hospitality. Warm Regards, Anant Leekha Deputy General Manager

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