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ibis New Delhi Aerocity Hotel 3 stars

Customer review rating 4.0/5 7,030 reviews

ibis New Delhi Aerocity
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Hotel extras

  • Explore the mystery of MyRooms

  • Longest breakfast from 4am to Noon

  • Meeting space, up to 150 delegates

  • Pay a little more and enjoy room with extra benefits at INR 1,000.

  • Take a dip in the Swimming Pool and enjoy your favourite cocktails and snacks.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity
Delhi Aerocity - IGI Airport
IGI Airport
110037
new delhi
india

Tel: +911143020202

Fax: (+91)11/43020222

Check-in from 14h00

Check out up to 12h00

  • DELHI METRO :  Airport Aerocity

  • By plane

    IGI AIRPORT At 4km / 2.49 miles

  • By plane

    INT AIRPORT At 3.5km / 2.17 miles

  • By train

    HAZRAT NIZAMUDDIN At 21.6km / 13.42 miles

  • By train

    NEW DELHI At 16.8km / 10.44 miles

GPS :28.551095, 77.123154

Our accommodations

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD QUEEN ROOM - With Extra Benefits

Accessible room
  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM - With Extra Benefits

Accessible room
  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

My Room- Experience the mystery

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

With delectable buffets and an a la carte menu, there is always something for everyone. The Great Indian Breakfast can be enjoyed daily; in addition we have extended breakfast hours. All this in front of your eyes @ our interactive kitchen.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HUB

Non contractual photo

Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 169 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
ibis New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

7,030 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,383 reviews

Comfort in difficult times!

Customer review rating 4.0/5

Anonymous Families - 05/04/2020 Confirmed reviews ALL

A week of confinement during the COVED-19 lockdown. The hotel and its staff made every effort in assuring we were comfortable and well fed during this difficult time. Despite the obvious stress and worry, staff were very polite and did there best to look after us. A very big Thank You.

Dear Keith M., We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of them. I am sorry if we didn't manage to get 100% of your expectation. We hope to see you again when travel will be again possible to make sure you can experience properly all our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvain Director of Operation ibis India

Fantastic hotel and staff.

Customer review rating 4.0/5

Denise O. Friends - 02/04/2020 Confirmed reviews ALL

This is the second time we have stayed at this hotel and again a fantastic stay. We had unfortunately booked through a third party who had made mistakes with the booking and were unhelpful. But the Ibis Aerocity were magic and they sorted everything out. A very professional helpful team w we hi could teach a lot of hotels. A great comfortable stay, rooms and beds great, breakfast great and location and staff great. Thank you Ibis. Will stay again. Regards Denise O..

Dear Denise, We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, even in this difficult time. Thank you again for sharing your experience, and we hope to see you again when travel will be again possible. Sincerely, Sylvain Director of Operation ibis India

Good stay

Customer review rating 4.0/5

M. F. Couples - 31/03/2020 Confirmed reviews ALL

Staff is very efficient and politeness Room are clean and bed comfortable Good place to stay

Dear f., We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Anant Leekha Deputy General Manager

Great Stay with very helpful management and team

Customer review rating 4.0/5

Martyn L. Families - 25/03/2020 Confirmed reviews ALL

A 2 day stay while I sorted out flights following cancellation of flights due to COVID-19. Extremely helpful staff . The were exemplary in following all the procedures for the crisis which were continually changing Our rooms weer comfortable and clean. Breakfast on day 1 was very good but more limited on day 2 due to only being able to have it in our room . This was a restriction brought in by the crisis however the hotel coped very well with this requirement.

Dear Martyn, We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Anant Leekha Deputy General Manager

Helpfull Staff

Customer review rating 4.0/5

Rhishad R. K. Business - 23/03/2020 Confirmed reviews ALL

The Hotel staff on request really helped for extension of stay time as per my meeting schedule. Thanks.

Dear Rhishad, We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Anant Leekha Deputy General Manager
Customer review rating 4.0/5

Ashu Couples - 22/03/2020 Confirmed reviews ALL

Never visit again. Don’t refer to anyone

Dear Ashu, Thank you for taking the time to tell us about your experience at the ibis New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards Anant Leekha Deputy General Manager

Well located

Customer review rating 4.0/5

Anonymous Couples - 22/03/2020 Confirmed reviews ALL

The staff were very helpful. Rooms are clean.

Dear Rahul, We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Anant Leekha Deputy General Manager

Excellent

Customer review rating 4.0/5

Chandrika D. A. Couples - 21/03/2020 Confirmed reviews ALL

Fantastic service all the way from check In to restaurant and all departments.special mention of chef and great menu choices.

Dear Chandrika We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Anant Leekha Deputy General Manager

Great location. Clean and modern rooms

Customer review rating 4.0/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Really nice

Dear Linda , We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Anant Leekha Deputy General Manager

Lot of scope of improvement, average stay

Customer review rating 4.0/5

Rohit K. Business - 19/03/2020 Confirmed reviews ALL

Pros: Good location with various connectivity options. Polite and helpful staff. Comfortable airport pickup and drop facility. Cleanliness was maintained in corridors and common areas. Cons: Room was bit small, bathroom was very congested and uncomfortable. Less variety of dishes in Breakfast. Could add poultry and sea food items. Very limited options for lunch and dinner menu items. Had to order food from outside because of this. Cleanliness needs to be ensured in room. Saw few cockroaches in my room.

Dear Rohit , We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Anant Leekha Deputy General Manager

Nice hotel, convenient location

Customer review rating 4.0/5

Emma Solo - 18/03/2020 Confirmed reviews ALL

Excellent level of service from the staff. The hotel is nicely decorated and had one of the most comfortable beds I’ve ever slept on. The food in the on-site restaurant was also great. Location is really convenient to the airport, a quick 10 min drive away, very handy for a one-night layover between flights.

Dear Emma T., We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of service, even during this difficult period. We hope to see you again when travel will be back to normal. We'll be there for you... Sincerely, Sylvain Director Operations ibis India

Ideal for airport

Customer review rating 4.0/5

Lesley C. Friends - 17/03/2020 Confirmed reviews ALL

Just needed somewhere for few hours after doing golden triangle before flight to goa. Picked because of prove and location. Ideal Great next to great shopping food area. Quick nice easy check in. Room fine very comfy bed and pillows. Bathroom plastic heard every noise. Very like a cruise ship. Breakfast not great good eggs to order. But cakes and bread stale. Had Adequate though worst of all hotels we stayed in. Nice pool and outdoor soaking area drinks at bar reasonable

Dear Lesley , We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Anant Leekha Deputy General Manager

Good stay

Customer review rating 4.0/5

Ehab D. Business - 17/03/2020 Confirmed reviews ALL

it was really good.

As expected, good service although restaurant staff were seemed somewhat uninterested and alough

Customer review rating 4.0/5

Anonymous Solo - 13/03/2020 Confirmed reviews ALL

Only stayed one night. room was ok, security very good otherwise nothing special to get excited about. Close to airport and price for room was good.

Dear Ben, You taking out time to reply on our Guest Satisfaction Survey is so valuable for us. We have categorically noted the highlight in your feedback about noticing some staff as uninterested, we are so sorry for it. This I assure you is never a common observation, we lay immediate focus on same to improvise. With enthusiasm we are encouraged to make you Feel welcome for an experience with us again. Warm regards Anant Leekha Deputy General Manager

Well located, high quality.

Customer review rating 4.0/5

Nigel Couples - 13/03/2020 Confirmed reviews ALL

A quality room and dining experience. We choose to stay close to the airport on our last night in India and the Ibis worked well for us.

Dear Nigel, It's so good to note through your feedback that we were successful in providing an overall good hospitality experience to you at ibis New Delhi Aerocity. Feel welcome, you have already encouraged us to make you wow with us always. Warm regards Anant Leekha Deputy General Manager

Overall good stay

Customer review rating 4.0/5

Emma Business - 13/03/2020 Confirmed reviews ALL

The room was comfortable and clean. However the food in the restaurant was not up to scratch and I came home with a Campylobacter infection.

Is ideally located close to the airport

Customer review rating 4.0/5

J. V. Solo - 12/03/2020 Confirmed reviews ALL

I had a pleasant stay, though just for a few hours from the time I checked in as I had to take an early morning flight. The Front Desk staff were friendly, helpful and courteous. Surely I will stay in your hotel on future visits to Delhi and would also recommend to my friends.

Dear J V We are encouraged with your recognition, reccomadation for us. The appreciation of staff is so much valued as we have shared with team. Always feel welcome at ibis New Delhi Aerocity. Warm regards Anant Leekha Deputy General Manager

Location! Location ! Location!

Customer review rating 4.0/5

Sridhar R. Couples - 12/03/2020 Confirmed reviews ALL

The positives first 1. Excellent location for passengers with short connections 2. Clean and quiet room 3. Friendly staff 4. Clean sheets and towels ( and slippers) 5. South Indian fare in breakfast tasted so authentic 6. Fresh juices at breakfast were superb Negatives 1. The room was too warm. The regulator of the air-conditioner was set at 21 degrees but it felt more like 24 or 25 degrees. There is no possibility to adjust it to the guest's comfort! Strange! 2. The breakfast spread was not sufficient. Sausages, danish pastries were missing. Guests from the west had to make do with toast, eggs and muffins. Aloo Paratha stacked up looked unappetizing 3. The staff at the breakfast were plenty but no one was really paying attention to cleanliness. several tables had bread crumbs. When asked to clean they just swept the crumbs down ( on to the chairs!). They need better training and supervision. Quantity does not make for lack of quality

Good position for International Airport and Metro

Customer review rating 4.0/5

Michael (. Couples - 10/03/2020 Confirmed reviews ALL

Booked this hotel as it offered a late check out and being close to the metro we were able to spend the morning in New Delhi. Everything worked out perfectly.

Dear Michael , We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Anant Leekha Deputy General Manager

Great hotel!

Customer review rating 4.0/5

Ravi Couples - 10/03/2020 Confirmed reviews ALL

The hotel is great. The check in process was easy although a couple of folks were a bit flustered at the help desk. The rooms are clean, a bit small but great for a couple of nights stay. The hotel is located very close to the airport so if you are coming in late or catching a flight early (we did both), it is perfectly located. There are a lot of Uber/Olas and taxis available to get into the city. There is a metro station close by but we did not take it. We were able to get to Qutub minar in 25 minutes and come back from Lotus temple in 35 minutes. Breakfast has a great spread! Probably one of the best breakfasts I have had. The bar area is awesome. The bar tender (Sanjay?) is great! Overall, a great place. Will definitely stay here again!

Dear Ravi , We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to hear back through your review that we have been successful in cultivating most experiences for you as positive.The mention that out breakfast is best with an encouraging recognition for Bar Tender Sanjay makes us feel like receiving an accolade. We are so sorry to read through your feedback about experience at check-in being a bit flustered. We assure you of as you found check-in experience as easy and welcoming in similar way we will enhance the connect as well. We strive to continuously improve the quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Anant Leekha Deputy General Manager
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