ibis New Delhi Aerocity 3 stars

Customer review rating (ALL Rating) 3.6/5 4,535 reviews

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ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport, 110037 NEW DELHI, India

Description

Hotel extras

  • Fantastic location

  • Longest breakfast

  • Swimming pool. Costumes provided at additional cost.

  • State-of-the-art MICE facilities

  • Minutes away from the Delhi Metro

Our accommodation(s)

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport
110037 NEW DELHI
India

GPS:28.551095, 77.123154

Telephone
Fax +91 11 4302 0222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice it and unwind over a drink and quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4am to 12noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  4,535 reviews

Customer review rating 4.5/5

Om P. S. Friends - Confirmed reviews ALL

The stay is comfortable and the staff is very sweet and helpful the check in was quick and so the check out overall I have memorable stay here

Customer review rating 2.0/5

Santosh G. Business - Confirmed reviews ALL

mentioned above

Customer review rating 5.0/5

Rohit N. Families - Confirmed reviews ALL

Very Nice Service and Management. Front Desk Staff is very Polite and Co Operative also understanding and helping towards Guest. Very Good Experience.

Dear Rohit N., Thank you for your kind words regarding our service and management. We are pleased to hear that our front desk staff provided you with a positive experience. Your feedback is invaluable and motivates us to maintain high standards. Best Regards Abhishek Lamba Room Division Manager

Customer review rating 2.5/5

Saqib M. Solo - Confirmed reviews ALL

The rooms and specially washroom need a major overhaul. The washroom seems as if it is some temporary makeshift washroom with cramped up space and inferior walls, acccessories. The room, almirah need a major revamp/ improvement and increase in space/storage. Even a basic iron and iron stand were lacking. Even if we compare it with contemporaries like lemontree, it lags behind significantly in the experience. The restaurant and food are OK.

Dear Saqib M., Thank you for sharing your feedback regarding your stay. I sincerely apologize that the condition of the room and bathroom did not meet your expectations. Your comments about the space and amenities have been duly noted, and we appreciate your input as it helps us identify areas for improvement. It is our aim to provide a comfortable and enjoyable experience for all our guests. I also appreciate your remarks about our restaurant. We hope to have the opportunity to welcome you back in the future to provide you with a more satisfactory stay. Best Regards Abhishek Lamba Room Division Manager

Customer review rating 2.0/5

Sandeep D. Business - Confirmed reviews ALL

I was totally dissatisfied with my stay. The wash basin was choking & with water staying till the basin was full and then taking half an hour to get emptied. I reported this at the reception in the morning next day, only to find it in the same condition when I returned in the evening. While on one hand, big displays have been put for saving water, the toilet flush one uses ( on the right side) for getting limited water was not functioning, making one use the right hand flush button which forces more water. As an Accor member, I have been getting a welcome drink coupon; however this time I had to see and the reception guy said it would come in the App. It did not come in the App and then I was provided a physical coupon. This took time and the whole objective of checking in on line to save time was lost!

Dear Sandeep D., Thank you for taking the time to share your feedback regarding your recent stay at ibis New Delhi Aerocity. I sincerely apologize for the inconvenience you experienced with the wash basin and the toilet flush. Our maintenance team strives to ensure all facilities are in proper working condition, and it is regrettable that your concerns were not addressed promptly during your stay. Additionally, I understand that the process related to your welcome drink coupon was not as seamless as it should have been. We appreciate your loyalty as an Accor member, and your feedback regarding the app experience is invaluable as we continuously work to enhance our services. Please be assured that your comments will be shared with the relevant departments to improve our guest experience. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future. Best Regards Bharat Gupta Hotel Manager

Other web-users rate our hotel

  • 2,317 reviews 9.5/10 Location
  • 5,872 reviews 6.3/10 Room
  • 11,239 reviews 8.9/10 Service
  • 75 reviews 6.8/10 WiFi
  • 3,287 reviews 7.4/10 Cleanliness
  • 1,404 reviews 8.4/10 Breakfast

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