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Pullman New Delhi Aerocity Hotel 5 stars

Customer review rating 4.4/5 4,344 reviews

ALLSAFE approved hotel

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Pullman New Delhi Aerocity
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+ 22 Services

Hotel extras

  • Located in Aerocity, the business and hospitality district, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station, located on the Delhi Airport Express Metro Line

  • In close vicinity to the shopping malls including DLF Promenade, Emporio and Aerocity Central

  • Next to the Business Hubs of Delhi NCR. Caters to corporates from Fortune 5 Companies.

  • Preferred location for Corporates like Airbus, Rafael, Sumitomo, Ernst Young, Philip Morris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Indra Gandhi Airport ServicePaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 37 Meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman New Delhi Aerocity

Asset No 2
Aerocity Hospitality District
IGI Airport New Delhi
110037 new delhi
india

Tel: +911146080808

Fax: (+91)1146080809

Check-in from 14h00

Check out up to 12h00

  • DTC :  GURGAON MAHIPALPUR

  • AIRPORT METRO :  AIRPORT AEROCITY

  • By plane

    DOMESTIC AIRPORT At 3km / 1.86 miles

  • By plane

    IGI AIRPORT At 3km / 1.86 miles

  • By plane

    Indra Gandhi Airport Service At 3km / 1 miles - Shuttle paying

  • By car

    NH 8 At 0km / 0 miles

  • By train

    NEW DELHI STATION At 17km / 10.56 miles

GPS :28.554481, 77.123321

Our accommodation(s)

Starting from 36sqm, each contemporary guest room features a generous four fixture bathroom, large workstation, LED TV, laptop sized electronic safe and responsive climate control. Each Executive room offers modern amenities in sophisticated accents. Suite privileges include access to the Executive Lounge.

DELUXE KING ROOM - FREE WIFI

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE TWIN ROOM - FREE WIFI

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB KING ROOM - 2 SELECTIVE DRINKS * & SNACKS* FROM PLING (6-8PM), FREE WIFI

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB TWIN ROOM - 2 SELECTIVE DRINKS * & SNACKS* FROM PLING (6-8PM), FREE WIFI

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

PLUCK

Type of cuisine: International

At "PLUCK " we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet.

Menu (PDF)

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONK

Type of cuisine: Thematic cuisine

Honk at Pullman, New Delhi Aerocity is a bistro-style specialty restaurant featuring a contemporary Asian menu. The Food is inspired from Street- Style Cuisine popular in Asia, primarily Chinese and Japanese with a glimpse of Thai and Singaporean.

Menu (PDF)

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ PLUCK

Type of cuisine: Cafe

Café's sophisticated cosmopolitan style is expressed in everything from its innovative architecture to its refined details, outstanding food and drink, and casual-chic service.

Menu (PDF)

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLING

Non contractual photo

Pling is the elegant, sensuous and tranquil lounge-bar. The name is inspired by the sound of ice dropping in a glass of liquid and connotes good times and shared laughter. Pling offers a high-end lounge bar experience with live music and much more.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 37

  • Maximum size: 1,181 m²

  • Maximum capacity: 1500 people

  • Maximum banquet capacity: 758 people

Find out more

Our guest reviews for
Pullman New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,344 reviews

tripadvisor

TripAdvisor Rating 5.0/5

3,473 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 4.0/5

Anonymous Couples - 10/04/2021 Confirmed reviews ALL

Good stay, but check in and check out procedure is extremely slow and inefficient. Otherwise, the stay was very comfortable

Dear Ms. S., Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations in regards to the check in process. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Full satisfaction

Customer review rating 5.0/5

Om P. M. Couples - 10/04/2021 Confirmed reviews ALL

Always prompt response. You say it and you have it. Very courteous.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback as we strive to provide a safe and comfortable stay experience to our valued patrons. I will definitely share your comments with our team which serves as a great encouragement in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back on soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity
Customer review rating 5.0/5

Prakhar S. Friends - 10/04/2021 Confirmed reviews ALL

Overall my stay was amazing But I have noticed that room was not properly cleaned There was stains on curtains n all So please look into this

Wonderful experience

Customer review rating 5.0/5

Naveen K. Families - 09/04/2021 Confirmed reviews ALL

We are celebrating my father's 60th birthday and our experience is superb. We enjoy our buffet at Novotel restaurant, the square, the tea at pullman at Bar and specially the dinner at Fluck. Thank you Mr. Sahir (Duty manager) for all the support and arrangements.

Dear Mr. K., We appreciate the excellent rating for your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests as we strive to provide a safe and comfortable stay experience to our guests. Thank you again for sharing your feedback and we look forward to welcome you back soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

We all are happy to stay with you this year

Customer review rating 4.5/5

Subhash N. Families - 08/04/2021 Confirmed reviews ALL

Very good experience for a change this year we all stay together in one of the hotel every year good and spacious room no where we could find this.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback as we strive to provide a safe and comfortable stay experience to our valued patrons. I will definitely share your comments with our team which serves as a great encouragement in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back on soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

A comfortable stay

Customer review rating 4.5/5

Anjesh G. Business - 07/04/2021 Confirmed reviews ALL

Good experience. 02 free drinks provided were a good gesture. However, while handing over pints of beer, the steward didn't inform that the bottles have been opened. He was informed that I was carrying the bottles to my room and kept the bottles in a bag. Even then he didn't intimate about bottle being opened. This resulted in entire beer being spilled in my bag and spoiling the contents of the bag.

Customer review rating 3.5/5

Udit R. Families - 05/04/2021 Confirmed reviews ALL

The dinner was very very bad in famers basket every nonveg product was smelling except the Indian food and choice of food was very very bad. Some of the items were not even opend by any guest as I was sitting in front of the buffet counter.

Perfect location with easy acess to T3 terminal.

Customer review rating 5.0/5

Vishal S. R. Friends - 04/04/2021 Confirmed reviews ALL

Pleasant stay with soothing ambience, clean hygienic & spacious rooms, delicious food with great hospitality. Staff was friendly and courteous. Highly recommended.

Dear Mr rathore, We appreciate the excellent rating for your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests as we strive to provide a safe and comfortable stay experience to our guests. Thank you again for sharing your feedback and we look forward to welcome you back soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good location, good rooms, enjoyable

Customer review rating 3.5/5

Balawant J. Business - 01/04/2021 Confirmed reviews ALL

Room service, concierge services need improvement.

Dear Mr. J., We appreciate the excellent rating for your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests as we strive to provide a safe and comfortable stay experience to our guests. However, Sincere apologies if we could not meet your expectations in regards of concierge service I have shared on your concerns with the relevant department for necessary measures to avoid future occurrence Thank you again for sharing your feedback and we look forward to welcome you back soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good stay

Customer review rating 5.0/5

Anonymous Business - 01/04/2021 Confirmed reviews ALL

Everything was perfect except booking desk

Dear Mr. G., We appreciate the excellent rating for your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests as we strive to provide a safe and comfortable stay experience to our guests. However, Sincere apologies if we could not meet your expectations in regards of staff courtesy. I have shared on your concerns with the relevant department for necessary measures to avoid future occurrence Thank you again for sharing your feedback and we look forward to welcome you back soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Nice Stay

Customer review rating 4.0/5

Utkarsh C. Friends - 31/03/2021 Confirmed reviews ALL

This was my 2nd visit to this hotel. Last time due to that bathtub issue I could not give it 10 out of 10 so I decided to give this hotel 2nd chance. This time I was impressed by food and the services. Mr. Abhishek at Pling provided very nice services. However, this time also I am not able to rate 10 out of 10 because of the way check in process was handled. We reached the hotel at 1234 and I am very well aware of the fact that standard check in time is 1400. The lady at the reception ( I do not want to mention her name here ) said that the room will be ready in another 45 minutes and I told her that we are sitting in the lobby. However, when nothing happened till 1400, I went to the reception after 1405 and the same lady said she was looking for me since last 30 minutes. That was a bit disappointing hence and ratings reached 9 but she apologized in a very arrogant manner. That's the only reason for a 8. Otherwise, it was a nice stay, housekeeping was excellent. More positive words for Mr. Manjeet and Mr. Rounak. Let's hope that next time I am able to give your property 10 out of 10.

It was a great stay and a lovely experience with Pullman

Customer review rating 5.0/5

He… Couples - 31/03/2021 Confirmed reviews ALL

We had a great stay and the best thing Pullman had was a pet friendly place, which helped us to bring our cat and enjoy the time together. Lovely place, very professional staff (courteous), well managed social distancing and cleanliness. We assure our frequent stay at Pullman and thank you!

Dear Mr. m., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback as we strive to provide a safe and comfortable stay experience to our valued patrons. I will definitely share your comments with our team which serves as a great encouragement in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back on soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity
Customer review rating 5.0/5

Anonymous Families - 31/03/2021 Confirmed reviews ALL

Thank you for your quick and helpful response to my query on my son’s doll that we left behind in the room. The doll is now back with us.

Dear Ms. Dewan, We very much appreciate your comments regarding your experience at the Pullman New Delhi Aerocity. It is always a pleasure to help our valued guest as we strive to provide a safe and comfortable stay experience to our patrons. Thank you again for sharing your wonderful experience and we look forward to welcome you back on soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Awesome stay

Customer review rating 4.5/5

Shahid M. B. Families - 31/03/2021 Confirmed reviews ALL

It was my first stay in Pullman and I enjoyed it thoroughly.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback as we strive to provide a safe and comfortable stay experience to our valued patrons. I will definitely share your comments with our team which serves as a great encouragement in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back on soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good stay

Customer review rating 5.0/5

Ozair Business - 31/03/2021 Confirmed reviews ALL

It was my first time stay at Pullman. I was very much satisfied with the friendly and cooperative treatments of staffs. I was also allowed early check in without any extra cost which I appreciated.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback as we strive to provide a safe and comfortable stay experience to our valued patrons. I will definitely share your comments with our team which serves as a great encouragement in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back on soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

GOOD STAY

Customer review rating 5.0/5

Swarup Business - 29/03/2021 Confirmed reviews ALL

GOOD ROOMS, HELPFUL STAFF, GREAT STAY

Dear Mr. R., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback as we strive to provide a safe and comfortable stay experience to our valued patrons. I will definitely share your comments with our team which serves as a great encouragement in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back on soon. Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

VERY BAD

Customer review rating 0.5/5

A C. S. R. Business - 29/03/2021 Confirmed reviews ALL

I being a Accor Gold Member have booked a room in Novatel well in advance but once i reached there i had a very bad experience in checking in though i had my room booked in advance i had no room avaliable in Novatel after waiting hours together i was alloted room in pullman and when i went to your priority check in for accor members i was very rudly replied and asked to stand in a long line. I dont understand why should i come back to your property.

Dear Mr. R., Thank you for your continued patronage to Accor and for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am extremely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for our valued patrons; therefore your feedback is very important to us. Please rest assured that the concerns have been highlighted to the relevant departments and appropriate measures have been taken to address the setbacks and prevent future occurrence. As we spoke, I appreciate you sharing your feedback telephonically as it helps us in identifying the areas of concern. It is our hope that you will give us another opportunity to better serve you in the near future. Please do not hesitate to contact me on your future visits, it will be my pleasure o extend a seamless stay experience. Looking forward to welcome you back assuring you of a renewed experience. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Well served

Customer review rating 5.0/5

Santosh K. S. Families - 28/03/2021 Confirmed reviews ALL

Awesome place to stay and feel homely. Nice experience with you all thanks for your services

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback as we strive to provide a safe and comfortable stay experience to our valued patrons. I will definitely share your comments with our team which serves as a great encouragement in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back on soon.Stay safe. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Pathetic service

Customer review rating 1.0/5

Vineet S. Business - 27/03/2021 Confirmed reviews ALL

Stay was horrible

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the concerns have been highlighted to the relevant departments and appropriate measures have been taken to address the setbacks and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcome you back assuring you of a renewed experience. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity
Customer review rating 0.5/5

Robin Friends - 26/03/2021 Confirmed reviews ALL

We booked from hotel at 3999 but hotel staff charged more amount they charged 4450

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am extremely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that appropriate measures have been taken to arrest the concern which was due to a technical issue. I understand that the extra charges have been refunded to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcome you back assuring you of a renewed experience. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

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