Pullman New Delhi Aerocity Hotel 5 stars

It was a good experience I stayed there for the first time, The girl (dont rem the name) at reception was extremely helpful for check-in and check out.

Everything was good. Couple of dissapointments : 1. Bathromm door creaks very heavily. VERY. 2. Housekeeping extremely slow to respond. Take forever.

Lovely experience. The staff was so courteous. Everything was curated for me. Seamless check-in and checkout process. My only issue was that they did not have a separate Navratri breakfast buffet options. However, Satvik at Novotel was available which helped me not starve during my fast.

All was good, it was quiet very importantly. The cafe shop manager was exceptional and helpful (lower ground floor next to the ballroom). The bar manager during daytime of the bar on right side of hotel immediately after entering it was rude in general and should be given significant training about customer interaction and relationship.

Neat and clean hotel with nice rooms and great service.

I stayed here 4 years ago and has been well taken care of. And as soon as I am able to travel, I am in India and booked the same hotel. It shows signs of wear and tear but the service is good. I enjoyed the Lounge - Suneeti and Harsh have been catering to all my needs (drinks, food and use of meeting room etc.). At check out, Gaurav has been very helpful and patient with me as well. Another great stay.

the driver appointed to bring me to the terminal 2 althow he asked me 2 times he brough me to terminal 3. after waiting in the que police officer told me that i was on a wrong terminal and that i had to go by food from terminal 3 to terminal 2. this made me run and i almost lost my flight since i arrived 45 minuts prior departure.

At the time of checkout, the front-desk person could not provide me with invoice for In-Room-Dining and Laundry expenses. I was promised to receive them in my mailbox the same day - however, I still have not received the same even after a Week! I tried contacting the customer support team, but the option to "Speak with representative" doesnt work, you can ONLY get through to Reservation (but, not service - funny!). I then spoke with reservation department about my "service" issue - the person wasnt able to help and game me a mobile number to call - which none responded! So overall, I am quite upset with post checkout experience.

I planned a short vacation with my wife here. The room was comfortable. The the staff is very cooperative and they do take care of you. Although initially they forgot about the package, but after reminding the took care of every thing. Hospitality of Restaurant staff specifically Chef Yudhveer is great. Also, Guarav from Front desk is also takes good care. Rooms are nice, cozy and pin drop silent. Although the airport is near the airport, but you cant hear any thing inside.

Great Business hotel, with good options on food and cuisines. The location, rooms and services a the hotel was also an added value for money. The loyalty menbership of Accor and deliverables alongside added to the experience.

Whenever in Delhi for work, pleasure or family function i prefer to stay at Pullman, Aerocity, New Delhi as it is a pleasure throughout in every aspect. Right from the check-in till check-out the staff here makes it a wonderful journey & i always feel satisfied with the courtesy extended to me by all the staff members at this Hotel.

I stayed in this hotel for the first time and it was a good experience. There was some issue with regards to the bathutub and it took few calls and 4 hours for it to be resolved. Mr. Pramanshu was very helpful in check in and in helping to resolve the above mentioned issue. Overall, I would recommend this hotel for a good stay in Aerocity area.

I had stayed both of Novotel and Pullman Delhi 2 Months from last Nov. During the stay I had got wonderful services all the staffs. I want to thank to Mr. Chiraq specially who is the manager of concierge department. I had asked to Mr. Chiraq help me to make hotel reservation, frights tickets and so for my other cities trips like Goa, Varanasi and Daramshala etc. He booked all other cities of hotel, frights and pick up services for me so that I could enjoyed travels without any difficulties. I surely want to stay again when I trip to Delhi. I don't even think about other hotel. Thank you so much Mr. Chiraq.

In the current lockdown this is the second time that i stayed at the property, the check in was smooth courtesy Sagar and Mrs Kapoor , so was the welcome drink by Vahsy , great coffee, rooms are spacoius, neat and clean , infact had acess to the executive lounge which made it easy for my business meetings . The Dinner was mouth licking customised by Chef Rohit at the helm at FEX, so was the breakfast. Over all a very comfortable stay , made more memorable by the dynamic and courteous general Manager Mr B Chakraboty(BC), who personally assures top rated services and renders TOP Notch hospitablity. Would highly recommend for Buisness and Family too....

Absolute clean and sanitised hotel without worry , staff extremely well behave and maintaining social distance with sanitisation great food and prompt reply from house keeping in all it was great stay and safe stay