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Pullman New Delhi Aerocity Hotel 5 stars

Customer review rating 4.4/5 3,876 reviews
Pullman New Delhi Aerocity
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Hotel extras

  • Located in Aerocity, the business and hospitality district, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station, located on the Delhi Airport Express Metro Line

  • In close vicinity to the shopping malls including DLF Promenade, Emporio and Aerocity Central

  • Next to the Business Hubs of Delhi NCR. Caters to corporates from Fortune 5 Companies.

  • Preferred location for Corporates like Airbus, Rafael, Sumitomo, Ernst Young, Philip Morris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Indra Gandhi Airport ServicePaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 37 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Pullman New Delhi Aerocity

Asset No 2
Aerocity Hospitality District
IGI Airport New Delhi
110037
new delhi
india

Tel: +911146080808

Fax: (+91)1146080809

Contact email

Check-in from 14h00

Check out up to 12h00

  • DTC :   GURGAON MAHIPALPUR

  • AIRPORT METRO :   AIRPORT AEROCITY

  • By plane

    DOMESTIC AIRPORT At 3km / 1.86 miles

  • By plane

    IGI AIRPORT At 3km / 1.86 miles

  • By plane

    Indra Gandhi Airport Service At 3km / 1 miles - Shuttle paying

  • By car

    NH 8 At 0km / 0 miles

  • By train

    NEW DELHI STATION At 17km / 10.56 miles

GPS :28.554481, 77.123321

Our accommodations

Starting from 36sqm, each contemporary guest room features a generous four fixture bathroom, large workstation, LED TV, laptop sized electronic safe and responsive climate control. Each Executive room offers modern amenities in sophisticated accents. Suite privileges include access to the Executive Lounge.

DELUXE KING ROOM - FREE WIFI

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE TWIN ROOM - FREE WIFI

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB KING ROOM - TWO WAY AIRPORT TRANSFERS, EXECUTIVE CLUB LOUNGE ACCESS

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB TWIN ROOM - TWO WAY AIRPORT TRANSFERS, EXECUTIVE CLUB LOUNGE ACCESS

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE SUITE - TWO WAY AIRPORT TRANSFERS, EXECUTIVE CLUB LOUNGE ACCESS

  • Max. number of persons: 4
  • Area: From 72m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PRESIDENTIAL SUITE - TWO WAY AIRPORT TRANSFERS, EXECUTIVE CLUB LOUNGE ACCESS

  • Max. number of persons: 4
  • Area: From 140m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

PLUCK

Type of cuisine: International

At "PLUCK " we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONK

Type of cuisine: Thematic cuisine

Honk at Pullman, New Delhi Aerocity is a bistro-style specialty restaurant featuring a contemporary Asian menu. The Food is inspired from Street- Style Cuisine popular in Asia, primarily Chinese and Japanese with a glimpse of Thai and Singaporean.

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ PLUCK

Type of cuisine: Cafe

Café's sophisticated cosmopolitan style is expressed in everything from its innovative architecture to its refined details, outstanding food and drink, and casual-chic service.

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLING

Photo non contractuelle / Strictly non binding

Pling is the elegant, sensuous and tranquil lounge-bar. The name is inspired by the sound of ice dropping in a glass of liquid and connotes good times and shared laughter. Pling offers a high-end lounge bar experience with live music and much more.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 37

  • Maximum size: 1,181 m²

  • Maximum capacity: 1,500 people

  • Maximum banquet capacity: 758 people

Find out more

Our guest reviews for
Pullman New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,876 reviews

tripadvisor

TripAdvisor Rating 5.0/5

2,996 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Far from Airport Was Good Stay.

Customer review rating 4.4/5

Devendra V. J. Solo - 13/02/2020 Confirmed reviews ALL

Beautiful Ambience .Good Food .Lovely stay

Dear Mr. J., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Rooms are too good with best of the amenities

Customer review rating 4.4/5

Wednstyle N. G. Families - 12/02/2020 Confirmed reviews ALL

Had an excellent event at your hotel and the entire staff was super supportive and i want to name few : Nitika Tarun Arora Sumit Tarun Singh Shambhu Prakash Nandan Mandeep and Rahul at Bar Staff of every department was helpful and was a part of making this event a big success.

Dear Nikhil, We very much appreciate your comments regarding your event at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback and I will definitely share your appreciative comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience and we look forward to host you again very soon. Warm regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

IT WAS GREAT STAY.STAYED FOR ONLY ONE NIGHT AND IT WAS PLEASANT.

Customer review rating 4.4/5

Arun R. Couples - 12/02/2020 Confirmed reviews ALL

ENJOYED THE STAY WITH YOU.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to Bhavna and all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Partially good, partially terrible.

Customer review rating 4.4/5

Arvinder S. K. Families - 12/02/2020 Confirmed reviews ALL

The F n B service was excellent. Room temperature terrible. I could not sleep the whole night and was trembling in cold. Confirm from your maintenance team. The technical person came thrice, made false promises that the ac is all right whereas it never worked. Blower was sent on request and it conked off in 5 minutes. Second blower worked for 30 minutes then that also stopped working. The whole night passed off shivering.

Dear Mr K., Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I do hope that your present stay experience has been better and I assure you that we will take all necessary measures to prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will consider this in isolation and honor us with your patronage. Please feel free to contact me for any further assistance. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Excellent room delicious food

Customer review rating 4.4/5

Inderjit Families - 11/02/2020 Confirmed reviews ALL

Good gesture, late checkout, very goodI location, Hospitallity superb specially Divya in breakfast and lunch... complimentary cake Thx all

Dear Mr. V., Thank you for choosing to stay with us at the Pullman New Delhi Aerocity. I am delighted that you enjoyed a comfortable stay with us.I will definitely share your comments with my team as your feedback is a great encouragement to Divya and all of us in our strive to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Peaceful stay

Customer review rating 4.4/5

Jayanti S. Business - 10/02/2020 Confirmed reviews ALL

The staff were courteous and helpful. The spread in the buffet was really good. The rooms were clean and well ventilated. After a hectic days work had a peaceful stay.

Dear Ms J., Thank you for your comments regarding your recent stay at Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. In regards to the entertainment in the city , we have the details at the concierge desk and a concierge newsletter placed in the room for your reference. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Location wise very Good. And Good Hospitality.

Customer review rating 4.4/5

M S. Business - 10/02/2020 Confirmed reviews ALL

It is some confusion abut the Breakfast and Dinner places, the same be please be allowed in all the places for breakfast and Dinner.

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. However, apologies for the confusion and I would like to inform you that the breakfast would be at PLUCK and Dinner can be availed at PLUCK in Pullman or FOOD EXCHANGE at Novotel. Thank you again for sharing your experience and we look forward to welcome you back soon. Please feel free to contact me for any further assistance. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good and Comfortable Stay

Customer review rating 4.4/5

Kiran J. Business - 10/02/2020 Confirmed reviews ALL

Our stay was very Comfortable. Excellent Service in Restaurants, Lounge and Reception. Airport Drop vehicle was very clean, neat and convenient. Special appreciation for the staff in Lounge. They were very helpful and courteous.

Dear Mr. J., Thank you for choosing to stay with us at the Pullman New Delhi Aerocity. I am delighted that you enjoyed a comfortable stay with us.I will definitely share your comments with my team members as your feedback is a great encouragement to all of us in our strive to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Nice facility, service needs improvement

Customer review rating 4.4/5

G. Business - 10/02/2020 Confirmed reviews ALL

I spent 2 weeks with you, and this was my second such stay.

Dear Mr G., Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept a token of apology as a complimentary night stay for your future visit to the city.I would request you to share share your travel details in order to make the necessary arrangements. I would like to reiterate our commitment to high quality standards and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Pullman. Please do not hesitate to contact me during your next visit. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

a great stay

Customer review rating 4.4/5

Daniel H. Business - 09/02/2020 Confirmed reviews ALL

attentive service, great room

Dear Mr. M., We appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests as we strive to provide the seamless experience to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity
Customer review rating 4.4/5

Maciej Business - 09/02/2020 Confirmed reviews ALL

Thank you for the complimentary upgrade, very nice gesture ;) Great lounge!

Dear Mr. Z., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Location is convenient. Comfortable stay

Customer review rating 4.4/5

Karunakar M. Business - 07/02/2020 Confirmed reviews ALL

Very cordial staff, food is fantastic.

Dear Mr M., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback for the warm hospitality extended by my team members. I will definitely share your comments with the entire team. Your appreciative comments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our facilities and services. Thank you again for sharing your wonderful experience and we look forward to welcome you back soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Some issues in the room maintenance

Customer review rating 4.4/5

Praveen B. Business - 06/02/2020 Confirmed reviews ALL

Some minor issues with the room maintenance needs to be fixed, The room that I stayed in had below issues 1. Cold water tap in the basin had some issues, 2. Tubelight in the bathroom area had a mind of its own and was very temperamental in lighting up. 3. Master switch on the left side of the bed (near the washroom area) would not operate at all.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken this very strictly with our teams and will ensure that problem does not persist in future. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity
Customer review rating 4.4/5

Christian D. Business - 06/02/2020 Confirmed reviews ALL

The room was very cold, i switched the AC to Heat but no hot air coming. TV room out of order

Dear Mr D., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. As a gesture of apology, kindly accept a credit of 3000 ALL loyalty points which has been issued to your account. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Pullman. Please do not hesitate to contact me during your next visit. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Very good stay...

Customer review rating 4.4/5

Nitin M. Business - 05/02/2020 Confirmed reviews ALL

Well located, well appointed rooms and excellent guest service by all staff at reception and dining area. Special thanks to Akshat and Pramanshu at reception desk, Narmaya for guest relations and Gaurav and Manasi at bar for their service with smile....

Dear Mr. M., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Perfect Stay

Customer review rating 4.4/5

Madaduwa S. Solo - 05/02/2020 Confirmed reviews ALL

very friendly service, Easy check-in, well located, good meals

Dear Mr. S., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Lovely ambience, hotel and decor, could do with some external clean up

Customer review rating 4.4/5

Ashvant Business - 05/02/2020 Confirmed reviews ALL

Check in: New guy checking me in so it took a long while and he gave me a room on a smoking floor when I requested for a regular one so this was probably the only negative during the stay, however the people greeting you when you walk in were lovely. Room: Smoking room faint smell of nicotine which wasn't great but got used to it, other than that, beautiful bed, nice view of the garden, great amenities. Breakfast: Fabulous buffet for breakfast. Overall experience was quite good, I would have said exceptional were it not for the room allocation. I would recommend the hotel to do some maintenance on the external foyer, technically the Pullman is a luxury hotel but because of some wear and tear it doesn't really feel like it when you drive in. Inside however is quite lovely.

Dear Mr S., Thank you for taking the time to share your detailed experience at the Pullman New Delhi Aerocity. I am thankful for your appreciation for the breakfast and overall experience. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. My sincere apologies for the wrong room allotment during your stay. Please rest assured that the concerned team member has been briefed and appropriate training will be imparted to prevent future occurrence. As for the external maintenance work , we have scheduled the repair this month and should be completed by the end of this month. We truly appreciate you sharing your concerns as comments such as yours help us in identifying ares of improvement as we strive to improve the quality of our facilities and services. We look forward to the opportunity of delivering a better experience on your future visits with us. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good location, some issues with lost and found service

Customer review rating 4.4/5

Subodh Families - 05/02/2020 Confirmed reviews ALL

We had great stay and breakfast and dinner was fantastic at Pullman. The concierge services was fabuluous. My wife forgot her jacket and I called straightaway to the hotel to post it to Mumbai. It was not posted for 3 days and then I had to pay urgent postage charges of Rs.900 to get it delivered by express courier. Disappointed that there was no prompt follow up.

Dear Mr G., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the setback in services and prevent future occurrence. As a gesture of apology, we have credited 3000 ALL loyalty points to your account and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good stay

Customer review rating 4.4/5

Amrit G. Couples - 04/02/2020 Confirmed reviews ALL

Everything was good, internet speed is slow

Dear Mr G., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. However, my apologies for the slow internet speed. I would like to inform you that we have upgraded the WiFi technology in all the guestrooms in the hotel. I am confident that you will be able to enjoy a seamless experience on your future visits. Thank you again for sharing your experience and we look forward to welcome you back soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good stay

Customer review rating 4.4/5

Rodrigo O. Business - 04/02/2020 Confirmed reviews ALL

Very comfortable stay

Dear Mr. O., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please rest assured the we will look upon the setbacks shared by you to avoid concerns. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity
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