ibis Gurgaon Golf Course Road Hotel 3 stars

It was very worst experience...despite multiple call and complaint for electric kettle it was not changed....after 6 hours ....it changed.... Room was in very bad shape with smell...

Room no 310 19-23 sep …I shown housekeeping staff … dirty n filthy floor at the time of arrival within 30 min … delayed response of housekeeping on internal phone …… many time not picking up… water delivered after 1 hr of request n after second reminder…

The rooms are good, well lit and are with regular amenities. However, my package included dinner and it can be certainly improved. For instance, the starting point can be keeping a fixed menu with just 2-3 things which are done really well. Currently, every alternate day you get the same food which sometimes is not fresh.

Everything was gud except food quality, Though I already gave my feedback to the kitchen team on real time but wanted to add, food ordered did not meet expectations. Otherwise, Everything was gud

All fine only one thing irritating every time we go out and return back even after 5 mints we have to temp check.on an average 10 to 15 times a day

Front desk portrays best hospitality and everyone polite and have welcoming nature $$$$$

The service was really very pathetic it was like we as a guest from corporate sector were been treated differently no one to assist we had to keep on asking for water and then also there wasn't any approach by the staff I myself took water from the other table and for the food the first day there was no buffet they said to order from the alacarte menu when ordered got a burnet chicken and on the last day of our stay they had a buffet which had fish I said I do not eat fish then they said you can order from alacarte menu so when I was watching the menu to order the non veg dish they themselves brought butter chicken with out even asking what I will have as if I will have to eat as per there choice is our company not paying for the service or we are not been valued just as the way they were treating there normal checked in guest.

Good service,

The room and washroom was clean and the location was perfect.

Room size was small and also, the bathroom lacks accessories for example there is no handwash in the bathroom

Good long stay, covid19 safe, well sanitized and clean. Great hospitality especially Ms. Christy, Mr. Mandeep, Ms. Somit and few other in dining. Room was good and worth the cost. Food and bar was good. Enjoyed throughout the stay.

Very Conveniently located hotel. Airport offices are in proximity. Fits right to the budget. Rooms are clean & Hygienic. Spread of Breakfast is good and the food quality & taste is nice. They never say NO for an extra water bottle.

Stayed for 4 nights. The room was comfortable and clean and suitable for one person. The bathroom is a bit small though and sometimes it did feel that that floor was shaky (it was probably the floor wood) Was a bit disappointed with the breakfast though. It was very basic and not exciting. Overall it is worth the money you pay for.

This is my 4th time in IBIS Gurgaon. I love IBIS very much, since it has very good ambience, cleanliness and good restaurant with bar. Also people who are working in IBIS are so kind and they remember their regular customers and greet with warm welcome. This time Mr.Shubham treated me very well and kudos to him.

good food and hospitality and smiling staff. Value for money. Clean and comfort stay. Food for vegetarian like me is also good. Breakfast is good and to taste. Found people having beverages were also liking the are for that.