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ibis Gurgaon Golf Course Road Hotel 3 stars

Customer review rating 4.1/5 3,556 reviews

ALLSAFE approved hotel

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ibis Gurgaon Golf Course Road
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+ 17 Services

Hotel extras

  • The hotel is pet friendly!

  • Indulge in all-you-can-eat longest breakfast which starts from 4am to 12 Noon at Spice it

  • Multiple recreational activities such as Badminton & Cricket available.

  • Extra benefits at INR 800; 50% discount on food & soft beverages & laundry & 2 pints of beer

  • Contemporary meeting & event facilities in the heart of Gurgaon's business & shopping district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Gurgaon Golf Course Road

Block 1 Sector 53
Golf Course Road
122002 gurgaon
india

Tel: +911244755000

Fax: (+91)124/4755222

Check-in from 14h00

Check out up to 12h00

  • By plane

    INDIRA GANDHI INTL At 15km / 9.32 miles

  • By train

    GURGAON RAILWAY At 14km / 8.7 miles

  • By train

    HAZART NIZAMUDIN At 35km / 21.75 miles

  • By train

    NEW DELHI At 40km / 24.85 miles

  • By train

    SIKANDARPUR METRO At 5.4km / 3.36 miles

GPS :28.441334, 77.101753

Hotel services

RESTAURANT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 214 rooms
    • One room for people with reduced mobility
    • No family room
    • 28 connecting rooms
    • 124 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi at the hotel
  • Reduced mobility Facilities
  • Elevator to all floor
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Hotel Parking
    • On site
Well-being
  • Fitness Centre
    • On site

Our accommodation(s)

All of 214 modern rooms are sound proof & come with big fluffy pillows, super-soft duvet & high-tech mattress. The new Sweet Bed by ibis is difficult to leave! The hotel has a dedicated floor for Japanese guests with customized amenities and offerings.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 100

  • Maximum capacity: 72 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Gurgaon Golf Course Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,556 reviews

TripAdvisor Rating 4.0/5

2,146 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 3.5/5

Aniket R. Business - 13/10/2021 Confirmed reviews ALL

Great service by reception team. Especially Ankush particularly helped with booking office transfer cabs on a short notice. Restaurant and housekeeping staff are very courteous and welcoming. Room had a major problem. Room 332 door does not easily open from the inside. Several times the latch remains engaged even when door handle is turned. It was very disappointing.

Good staff and well located

Customer review rating 4.5/5

Nitish M. Business - 13/10/2021 Confirmed reviews ALL

The overall experience was good. They take care of their guests and esure good services. The hotel is well located and is connected to the metro nearby along with malls. The rooms were neat and tidy. Bathrooms are small but serve the purpose!

Well located

Customer review rating 5.0/5

Mahabaleshwar H. Business - 04/10/2021 Confirmed reviews ALL

Very hygienic, comfort, good service, friendly staff, very nice

Dear Mahabaleshwar Thank you for choosing our hotel taking the time to rate us! We are so glad to hear that you enjoyed our services .We aim to provide a truly unique experience, and we are happy that we were able to meet your expectations. We look forward to welcome you back in the future. Stay safe and take care. Best Regards Anuj Chaudhry General Manager

Overall average

Customer review rating 3.5/5

Anonymous Couples - 02/10/2021 Confirmed reviews ALL

Rooms are not gud and the washroom is quite small but overall it's okay stay there.

Dear Sumant Thank you for taking the time to tell us about your experience at the ibis Gurgaon Golf Course Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to take an opportunity to explain on highlighted parameter. Ibis rooms and bathrooms worldwide are of the same size offering similar amenities to ensure consistency of the product. Being a part of Accor Hotels, we have other brands such as Pullman and Novotel offering larger size rooms and bathrooms. At ibis, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Anuj Chaudhry General Manager

Not satisfied

Customer review rating 1.5/5

Rohit N. Business - 28/09/2021 Confirmed reviews ALL

Not comfortable.

Dear Rohit Thank you for rating ibis Gurgaon Golf Course Road. Through your ratings, we see a scope of improvement in our services. Please highlight areas of improvement at h6… Please be assured that we will work on the highlighted parameters and your feedback will be taken with utmost care. We shall look forward to hear from you and provide enhanced service experience for your next visit. Stay safe and take care Best Regards Anuj Chaudhry General Manager

Worst experience

Customer review rating 0.5/5

Deepak B. Business - 28/09/2021 Confirmed reviews ALL

It was very worst experience...despite multiple call and complaint for electric kettle it was not changed....after 6 hours ....it changed.... Room was in very bad shape with smell...

Dear Deepak Thank you for taking out time and sharing your stay experience at ibis Gurgaon. We deeply regret that your stay experience didn't meet your expectations. This is uncharacteristic of our hotel and thus I would like to update on points on the areas highlighted for improvement in your feedback. We have noted your complaint for smell in the room as well and the delay in getting the kettle fixed. I have personally shared your feedback with my Housekeeping Manager. Please be assured that we will work on the highlighted parameters and your feedback will be taken with utmost care. Stay safe and take care Best Regards Anuj Chaudhry General Manager

Well located

Customer review rating 3.0/5

Ved Families - 25/09/2021 Confirmed reviews ALL

Room no 310 19-23 sep …I shown housekeeping staff … dirty n filthy floor at the time of arrival within 30 min … delayed response of housekeeping on internal phone …… many time not picking up… water delivered after 1 hr of request n after second reminder…

Dear Ved Prakash Thank you for taking out time and sharing your stay experience at ibis Gurgaon. We deeply regret that your stay experience didn't meet your expectations. This is uncharacteristic of our hotel and thus I would like to update on points on the areas highlighted for improvement in your feedback. We have noted your complaint for dirty floor and the delay in delivery of water bottles. I have personally shared your feedback with my Housekeeping Manager. Please do note that we are looking into each issue at great length with the respective team to ensure that they are rectified and improved to the best of our abilities. Sincerely, Best Regards Anuj Chaudhry General Manager

Good Stay..however the food can be improved

Customer review rating 3.5/5

Alok K. Business - 24/09/2021 Confirmed reviews ALL

The rooms are good, well lit and are with regular amenities. However, my package included dinner and it can be certainly improved. For instance, the starting point can be keeping a fixed menu with just 2-3 things which are done really well. Currently, every alternate day you get the same food which sometimes is not fresh.

Dear Alok K., Thank you for taking out time and sharing your feedback from your recent visit to ibis Gurgaon. We have duly noted your feedback for food. Please allow me to express my sincere apologies. I have personally shared your feedback with Head Chef and the culinary team. Please be assured that we are working on your feedback and you will experience improvement in our services whenever you next visit ibis Gurgaon. We sincerely hope that you will give us another opportunity to serve you. Best Regards Anuj Chaudhry General Manager

Gud stay

Customer review rating 4.0/5

Dinesh S. Friends - 24/09/2021 Confirmed reviews ALL

Everything was gud except food quality, Though I already gave my feedback to the kitchen team on real time but wanted to add, food ordered did not meet expectations. Otherwise, Everything was gud

Dear Dinesh Thank you for taking out time and sharing your feedback from your recent visit to ibis Gurgaon. We are glad that your stay was satisfactory. We have duly noted your feedback for taste of food. I have personally shared your feedback with the culinary team. Please be assured that we are working on your feedback and you will experience improvement in the taste and quality of our food whenever you next visit us. See you soon Best Regards Anuj Chaudhry General Manager

Well located on the main road

Customer review rating 4.0/5

Ajay S. Families - 19/09/2021 Confirmed reviews ALL

All fine only one thing irritating every time we go out and return back even after 5 mints we have to temp check.on an average 10 to 15 times a day

Dear Ajay We are delighted that you enjoyed your stay and the services offered were up to your satisfaction. I would like to take an opportunity to explain on highlighted parameter of temperature check at the hotel entrance. As per government regulations it is mandatory for us to check the temperature of each individual entering into the hotel premises. This is for the safety for our guests as well as team members. See you soon. Stay safe and take care Best Regards Anuj Chaudhry General Manager

Exceptional hospitality experience

Customer review rating 5.0/5

V. Business - 13/09/2021 Confirmed reviews ALL

Front desk portrays best hospitality and everyone polite and have welcoming nature $$$$$

Dear v. We are thrilled that your experience with us was so amazing! We endeavor to go above and beyond to ensure that our guests have a memorable experience. We are happy that you liked our services. We look forward to host you again soon for another fantastic experience. Best Regards Anuj Chaudhry General Manager

The room was ok but the service was pathetic.

Customer review rating 1.0/5

S. A. Business - 09/09/2021 Confirmed reviews ALL

The service was really very pathetic it was like we as a guest from corporate sector were been treated differently no one to assist we had to keep on asking for water and then also there wasn't any approach by the staff I myself took water from the other table and for the food the first day there was no buffet they said to order from the alacarte menu when ordered got a burnet chicken and on the last day of our stay they had a buffet which had fish I said I do not eat fish then they said you can order from alacarte menu so when I was watching the menu to order the non veg dish they themselves brought butter chicken with out even asking what I will have as if I will have to eat as per there choice is our company not paying for the service or we are not been valued just as the way they were treating there normal checked in guest.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the ibis Gurgaon Golf Course Road. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great Stay

Customer review rating 4.5/5

Anonymous Business - 08/09/2021 Confirmed reviews ALL

Good service,

Dear Guest, Thank you for the wonderful ratings from your recent visit to ibis Gurgaon Golf Course Road. We are glad to see your strong recommendation for our brand as well as hotel. See you soon! Stay Safe Anuj Chaudhry General Manager

Excellent stay for day use

Customer review rating 5.0/5

Anonymous Couples - 04/09/2021 Confirmed reviews ALL

The room and washroom was clean and the location was perfect.

Hello Simarjeet, Thank you for the wonderful review. We are super glad to receive high recommendation for our hotel as well as brand. We have noted your feedback for unavailability of sanitizers in rooms. We have sanitizers located in all prime locations of hotel which includes entrance, reception, elevators, corridors and restaurant and bar areas. The room is equipped with hand wash ensuring that your well- being and health is looked after. We also have pocket sanitizers available at reception at nominal charges. Had it not been your experience, please feel free to connect with us at h6… Looking forward for your next stay soon. Stay safe and take care. Best Regards Aarti Verma Asst. Front Office Manager

Should be better enough

Customer review rating 2.0/5

Tanmay Business - 29/08/2021 Confirmed reviews ALL

Room size was small and also, the bathroom lacks accessories for example there is no handwash in the bathroom

Dear Tanmay, Thank you for taking the time to tell us about your experience at the ibis Gurgaon Golf Course Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Anuj Chaudhry General Manager

Good long stay

TripAdvisor rating 5.0/5

danielbenjamin2021 Business - 30/03/2021 TripAdvisor review

Good long stay, covid19 safe, well sanitized and clean. Great hospitality especially Ms. Christy, Mr. Mandeep, Ms. Somit and few other in dining. Room was good and worth the cost. Food and bar was good. Enjoyed throughout the stay.

We love our long staying guests and thank you for sharing your stay experience, danielbenjamin2021. The team is super delighted reading your review and they sincerely appreciate your kind gesture. Looking forward to welcoming you back soon. Stay safe, Anuj Chaudhry General Manager

Very Good Property

TripAdvisor rating 4.0/5

abhaymange Business - 28/03/2021 TripAdvisor review

Very Conveniently located hotel. Airport offices are in proximity. Fits right to the budget. Rooms are clean & Hygienic. Spread of Breakfast is good and the food quality & taste is nice. They never say NO for an extra water bottle.

Thank you abhaymange for the short and sweet review. See you soon! Stay safe, Anuj Chaudhry General Manager

Good, comfortable stay

TripAdvisor rating 4.0/5

meghna10baruah 27/02/2021 TripAdvisor review

Stayed for 4 nights. The room was comfortable and clean and suitable for one person. The bathroom is a bit small though and sometimes it did feel that that floor was shaky (it was probably the floor wood) Was a bit disappointed with the breakfast though. It was very basic and not exciting. Overall it is worth the money you pay for.

Thank you meghna10baruah for your feedback and I am sorry that we let you down with regards to our breakfast offerings. Please be rest assured that I am addressing this with my Chef. I am pleased that you had a comfortable and a value for money stay with us. I shall have the flooring checked of the room that you stayed in. I hope we can welcome you back soon. Stay safe, Anuj Chaudhry General Manager

Stay at IBIS Gurgaon

TripAdvisor rating 5.0/5

Arunmsd02 Business - 21/02/2021 TripAdvisor review

This is my 4th time in IBIS Gurgaon. I love IBIS very much, since it has very good ambience, cleanliness and good restaurant with bar. Also people who are working in IBIS are so kind and they remember their regular customers and greet with warm welcome. This time Mr.Shubham treated me very well and kudos to him.

Thank you so much for this lovely review, we are thrilled that you experienced our ALLSAFE protocols. Shubham will be thrilled reading your comment and we cannot thank you enough for posting this 5 star review. We really hope we can welcome you back soon. Stay safe, Anuj Chaudhry General Manager

Excellent stay place.

TripAdvisor rating 5.0/5

choppallirao Business - 11/02/2021 TripAdvisor review

good food and hospitality and smiling staff. Value for money. Clean and comfort stay. Food for vegetarian like me is also good. Breakfast is good and to taste. Found people having beverages were also liking the are for that.

We love your 5 star review and thank you for sharing your lovely experience. Please visit us soon. Stay safe, Anuj Chaudhry General Manager

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