ibis Gurgaon Golf Course Road 3 stars

Customer review rating (ALL Rating) 4.0/5 1,498 reviews

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Description

Hotel extras

  • Fantastic location

  • Longest breakfast

  • State-of-the-art MICE facilities

  • Multiple recreational activities such as Badminton & Cricket available

  • Exclusive experiences for our Japanese guests

Our accommodation(s)

Hotel location

ibis Gurgaon Golf Course Road

Block 1 Sector 53, Golf Course Road
122002 GURGAON
India

GPS:28.441334, 77.101753

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

RESTAURANT

Guests can enjoy the on-site multi-cuisine restaurant- Spice it and unwind over a drink & quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4am to 12noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,498 reviews

Customer review rating 3.5/5

Arpit K. Business - Confirmed reviews ALL

Had am amazing stay, food could have been more tasty and food service could have been more quick.

Dear Arpit K., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed your overall experience. We appreciate your comments about the food quality and service speed, as they are important areas for us to enhance. Best regards, Khushbu Sneha Director of Guest Services ibis Gurgaon Golf Course Road

Customer review rating 4.0/5

Harika S. Business - Confirmed reviews ALL

Good

Dear Harika S., Thank you for your kind words regarding your stay. We are pleased to hear that you found your experience comfortable and enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Khushbu Sneha Director of Guest Services ibis Gurgaon Golf Course Road

Customer review rating 2.0/5

Venkateswaran P. Business - Confirmed reviews ALL

Ibis is in a great location but they have not been cognizant of proactive customer support. The dinner buffet starts 6:30pm but they are late as they slowly place them and it’s cold as they don’t heat up immediately. I wanted to have early dinner but forced to have at 8pm at their own pace. Secondly I always felt the staff over there not customer friendly especially at the restaurant, rude and animated . Needed to remind several times at the live counter.

Dear Venkateswaran P., Thank you for your feedback regarding your recent stay with us. I appreciate your comments about our location; however, I regret to hear about your experience with our customer service. We strive to provide timely and attentive service, and I am sorry that this did not meet your expectations during dinner. Your concerns regarding the buffet service and staff demeanor will be reviewed with the relevant team to enhance our overall guest experience. We value your input and hope to create a more welcoming atmosphere in the future. Thank you once again for your insights.We hope to welcome you back for a better experience. Best regards, Khushbu Sneha Director of Guest Services ibis Gurgaon Golf Course Road

Customer review rating 4.0/5

Mohit K. Couples - Confirmed reviews ALL

It was great experience room service was good but management in restaurant is not so nyc

Dear Mohit K., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the room service. However, we take note of your comments regarding the restaurant management and will consider them for our ongoing improvement efforts.Please do let me know the convenient time to connect with you on the same Best regards, Khushbu Sneha Director of Guest Services ibis Gurgaon Golf Course Road

Customer review rating 3.0/5

Kalyan B. Business - Confirmed reviews ALL

rooms are not spacious

Dear Kalyan B., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the bathroom and room size, as we continuously strive to enhance our guests' experiences. Your insights are valuable as we work towards improving our facilities. Best regards, Khushbu Sneha Director of Guest Services ibis Gurgaon Golf Course Road

Other web-users rate our hotel

  • 382 reviews 9.5/10 Location
  • 983 reviews 7.3/10 Room
  • 2,472 reviews 9.4/10 Service
  • 28 reviews 7.8/10 WiFi
  • 509 reviews 9/10 Cleanliness
  • 402 reviews 7.9/10 Breakfast
  • 292 reviews 2.7/10 Comfort
  • 25 reviews 6.4/10 Bar

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