ibis Gurgaon Golf Course Road Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 3,632 reviews

ALLSAFE approved hotel

Information message

ibis Gurgaon Golf Course Road
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+ 17 Services

Hotel extras

  • The hotel is pet friendly!

  • Indulge in all-you-can-eat longest breakfast which starts from 4am to 12 Noon at Spice it

  • Multiple recreational activities such as Badminton & Cricket available.

  • Extra benefits at INR 800; 50% discount on food & soft beverages & laundry & 2 pints of beer

  • Contemporary meeting & event facilities in the heart of Gurgaon's business & shopping district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Gurgaon Golf Course Road

Block 1 Sector 53
Golf Course Road
122002 gurgaon
india

Fax: (+91)124/4755222

Check-in from 14h00

Check out up to 12h00

  • By plane

    INDIRA GANDHI INTL At 15km / 9.32 miles

  • By train

    GURGAON RAILWAY At 14km / 8.7 miles

  • By train

    HAZART NIZAMUDIN At 35km / 21.75 miles

  • By train

    NEW DELHI At 40km / 24.85 miles

  • By train

    SIKANDARPUR METRO At 5.4km / 3.36 miles

GPS:28.441334, 77.101753

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms

RESTAURANT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Our accommodation(s)

All of 214 modern rooms are sound proof & come with big fluffy pillows, super-soft duvet & high-tech mattress. The new Sweet Bed by ibis is difficult to leave! The hotel has a dedicated floor for Japanese guests with customized amenities and offerings.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 100

  • Maximum capacity: 72 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Gurgaon Golf Course Road

100% genuine reviews from our guests

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ALL Rating 4.1/5

3,632 reviews

TripAdvisor Rating 4.0/5

2,185 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

good stay

Customer review rating 4.5/5

Anonymous Solo - 04/01/2022 Confirmed reviews ALL

The room was nice and cozy . The staff are helpful. The bed was nice and the room is very quite . Though i think you should improve on the service in the restaurant it is very slow. Also the bathroom in the room was a bit small .

Hello Khirad, Thank you for an excellent feedback and choosing to stay at ibis Gurgaon Golf Course Road. We are glad to receive appreciation for the services offered. I have also shared your feedback with my Food & Beverage Manager to enhance efficiency of our team members serving at restaurant. Rest assured that your feedback is important and is being dealt with extreme care. Looking forward for your next stay soon and we sincerely hope that all your future stays at Accor are as pleasant as previous one. Best Regards Aarti Verma Front Office Manager

A good comfortable stay

Customer review rating 4.5/5

Sn Business - 01/01/2022 Confirmed reviews ALL

Check in - perfect , Arshad and his team very prompt, professional. Room service , properly sanitised delicious food, an overall clean sanitised environment, Checkout very quick and the staff efficient, thanks

Dear Mr. N., Thank you for taking out time and sharing your feedback from your recent stay with us. I have personally shared your feedback with Arshad and he is thrilled reading your comments. Thank you for your kind gesture. Do visit again and stay safe. Best Regards Aarti Verma Front Office Manager

Not Happy

Customer review rating 2.0/5

Marc Couples - 31/12/2021 Confirmed reviews ALL

I called the guest service department several times they didn’t even pick the call. Called the reception and asked for fork and they didn’t send any fork neither they apologised for the inconvenience. Later on we threw the food into the dustbin and slept. Great service. Love it. Love their professionalism

Hello Marc, Thank you for taking out time and sharing your feedback from your recent visit to ibis Gurgaon. We deeply regret that your stay experience did not meet your expectations. Please accept our sincere apologies. Your experience is uncharacteristic of our hotel services. Please be assured that we have taken appropriate measures to address the issue and prevent recurrence of such incidents. We are also investing time in learning and development of our team members and you shall experience improvement in our services whenever you next visit ibis Gurgaon. We request you to give us another opportunity and experience our services and I'll personally ensure that your stay and well-being is taken with utmost care. You may connect with me directly on my hand handled at +9… or write to me at h6… Thank you once again for writing to us. Looking forward to serve you better in near future. Best Regards Aarti Verma Front Office Manager

Stay was ok

Customer review rating 3.5/5

Vivek Business - 26/12/2021 Confirmed reviews ALL

Location was good for my needs, room was ok. Improvements 1) you definitely need to have pre-built room heating available friction-free to all guests in all rooms 2) housekeeping needs to replenish all toiletries daily incl. body lotions 3) in case guest leaves something (ID e.g.) - its important for your staff to pro-actively call the customer and return it 4) quality of some of the hot food served during breakfast (parantha, poori, upma and such) can be improved

Good locations

Customer review rating 4.0/5

Parth Couples - 25/12/2021 Confirmed reviews ALL

Lobby is nice and modern Parking is convenient Bathrooms are standard - like a train’s Food needs to be served in a tray if possible instead of a brown bag

Hello Parth, Thank you for taking out time and sharing your feedback from your recent visit to ibis Gurgaon. We are glad that your stay was satisfactory and the services offered met your expectations. We have also noted areas highlighted for improvement in your feedback . I would like to take an opportunity to explain points highlighted in your feedback. Small Bathrooms- ibis rooms and bathrooms globally are of the same. This helps us to maintain consistency of product worldwide. However at Accor, we have mid-scale brands like Pullman & Novotel offering bigger bathrooms. These brand are currently located in Aerocity near IGI Airport and you must experience them. Take Way Delivery- ibis being an economic hotel does not offer room service globally. A few ibis hotels offer in-room delivery service, where the food is served in take-away packages to meet the demands of our guests based on their requests. Nonetheless, our restaurant Spice It is all day dining restaurant to cater your dining and tray service requests. Hope you find the above in order. Thank you once again for writing to us. Looking forward to serve you better in near future and we sincerely hope that all your future stays at Accor are as pleasant as previous one. Best Regards Aarti Verma Front Office Manager

Very small rooms, not worth the price given other places nearby

Customer review rating 2.5/5

Kb Business - 22/12/2021 Confirmed reviews ALL

Given the price, the rooms were super small, no amenities or creature comforts. Could stay at a star rated hotel for the same rate.

Hello Kunal, Thank you for taking out time and sharing your feedback from your recent stay with us. We deeply regret that your stay experience did not meet your expectations. Please accept my sincere apologies. I would also like to take an opportunity to explain onto the point highlighted in your feedback. Rooms in ibis globally are of the same size. ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. Overall, an ibis room gives its customers an opportunity to work, meet, and relax in the most efficient way and we do hope that we met you expectations in these parameters. Had it not been your experience, please feel free to connect with us. At Accor, we have upscale brands like Novotel and Pullman offering bigger rooms. These brands are located in Aerocity near IGI airport and you must try them. At ibis, the prices for the rooms are dynamic. The prices change with increase in occupancy. Rest assured that we are best priced hotel amongst economic segment hotels of Gurgaon. Hope you find the above in order. Thank you once again for writing to us. Looking forward to serve you better in near future. Best Regards Anuj Chaudhry

Poor service and poor quality of room

Customer review rating 2.5/5

Anish Business - 20/12/2021 Confirmed reviews ALL

- Asked for a smoking room, the vent didnt work and I lived in a smoke filled room for 5 days - The tea counter was not filled properly with tea and milk powder even one day Loved the food, though. This is one of my worst stays at IBIS.

Hello Anish, Thank you for taking out time and sharing your feedback from your recent visit to ibis Gurgaon. We deeply regret that services offered did not meet your expectations. Please accept my sincere apologies. I would like to take an opportunity to update you on the points highlighted in your feedback. Vent Not working- We have got your room thoroughly checked. It was noticed that fresh air circulation mode was not active in your room. We have fixed the issue and we are taking appropriate measures to avoid recurrence of such issues. Refilling of tea/coffee sachets- We believe that our House Keeping Manager; Poonam spoke with you regarding the feedback. We have duly noted your preference regarding extra tea and coffee sachets in your room and the same shall be provided as per your preference in your next visit. Thank you once again for writing to us. We sincerely hope that your experience will not mar your future stays with us. Looking forward to serve you better in near future. Best Regards Anuj Chaudhry

Well maintained

Customer review rating 4.0/5

Debopriyo D. Business - 20/12/2021 Confirmed reviews ALL

some staffs in dining section are not cordial

Hello Debopriyo, Thank you for taking out time and sharing your feedback from your recent stay with us. We are glad that services offered met your expectations and we sincere hope that all your future stays at Accor are as pleasant as previous one. We have also noted your feedback for our team members. Please accept my sincere apologies. This is uncharacteristic of our hotel services. Rest assured, we are investing time in learning and development of our team members and you shall experience improvement in services offered by our team in next visit. Thank you once again for writing to us. See you soon. Best Regards Anuj Chaudhry

Good

Customer review rating 4.5/5

Anonymous Business - 11/12/2021 Confirmed reviews ALL

Good facilities, staffs behaviour is good

Dear Santhosh, Thank you for the wonderful ratings and feedback from your recent stay with us. It indeed feels great to receive appreciation for the services rendered by us. The entire team is thankful of your kind gesture of recognition. See you soon and we sincerely hope that all your future stays at Accor are as pleasant as previous one. Best Regards Anuj Chaudhry General Manager

Well located.

Customer review rating 3.0/5

Neeraj M. Families - 11/12/2021 Confirmed reviews ALL

In Rooms with twin beds, the space is cramped and the corners of the beds jut out (mattress is -“a bit smaller than bed frame) making it a tripping hazard. Also, bathroom floor is 8-10 inches raised from floor of the room so one has to be careful!

Dear Mr. m., Thank you for taking the time to tell us about your experience at the ibis Gurgaon Golf Course Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore I would like to take an opportunity to explain about ibis rooms. Rooms in ibis globally are of the same size and design. This helps us to maintain consistency of product worldwide. ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. Overall, an ibis room gives its customers an opportunity to work, meet, and relax in the most efficient way and we do hope that we met you expectations in these parameters. We have also noted your feedback that the rooms were dirty. I have personally shared your feedback with my House Keeping Manager. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Aarti Verma Asst. Front Office Manager

Great well located hotel to stay

Customer review rating 5.0/5

Sachin M. Business - 10/12/2021 Confirmed reviews ALL

This was my 2nd stay in IBIS Gurgaon hotel, its well connected by metro and nearby good hotels. Food options and staff are really good.

Hello Sachin, Thank you for wonderful ratings. It indeed feels great to receive appreciation for the services rendered by us. Looking forward for your next stay soon and we sincerely hope that all your future stays at Accor are as pleasant as previous one. Best Regards Anuj Chaudhry General Manager

Decent Stay

Customer review rating 3.0/5

Deepawal Solo - 09/12/2021 Confirmed reviews ALL

The stay was decent and the check in and check out was smooth. So was the housekeeping service. There are two things I would like to highlight 1. There was huge amount of dust lying on the phone, lamp and other places in the room 2. The soap in the bathing area was not in a packet and I was provided a used soap which had hair attached to it. These are basic hygiene standards that are expected from a hotel of ibis league.

Dear Deepawal Thank you for taking the time to tell us about your experience at the ibis Gurgaon Golf Course Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Anuj Chaudhry

Pathetic hotel

Customer review rating 1.5/5

Prabhat Families - 08/12/2021 Confirmed reviews ALL

Rooms are small , dirty .

Dear Akshat, Thank you for taking the time to tell us about your experience at the ibis Gurgaon Golf Course Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore I would like to take an opportunity to explain about ibis rooms. Rooms in ibis globally are of the same size. ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. Overall, an ibis room gives its customers an opportunity to work, meet, and relax in the most efficient way and we do hope that we met you expectations in these parameters. Had it not been your experience, please feel free to connect with us. We have also noted your feedback that the rooms were dirty. I have personally shared your feedback with my House Keeping Manager. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Anuj Chaudhry General Manager

Well Located in Centrer of the City

Customer review rating 2.5/5

Kedar Business - 07/12/2021 Confirmed reviews ALL

Located at a good place. But the service is pathetic. Hotel is clean & hygienic The biggest draw back is of service, very poor service, very lazy response of staff

Dear Mr. G., Thank you for taking out time and sharing your feedback from your recent stay with us. We deeply regret that your stay experience did not meet your expectations. Please accept my sincere apologies. We have noted your feedback for our team members. Please accept my sincere apologies. This is uncharacteristic of our hotel services. Rest assured, we are investing time in learning and development of our team members and you shall experience improvement in services offered by our team in next visit. Thank you once again for writing to us. Looking forward to serve you better in near future. Best Regards Anuj Chaudhry

Good long stay

TripAdvisor rating 5.0/5

danielbenjamin2021 Business - 30/03/2021 TripAdvisor review

Good long stay, covid19 safe, well sanitized and clean. Great hospitality especially Ms. Christy, Mr. Mandeep, Ms. Somit and few other in dining. Room was good and worth the cost. Food and bar was good. Enjoyed throughout the stay.

We love our long staying guests and thank you for sharing your stay experience, danielbenjamin2021. The team is super delighted reading your review and they sincerely appreciate your kind gesture. Looking forward to welcoming you back soon. Stay safe, Anuj Chaudhry General Manager

Very Good Property

TripAdvisor rating 4.0/5

abhaymange Business - 28/03/2021 TripAdvisor review

Very Conveniently located hotel. Airport offices are in proximity. Fits right to the budget. Rooms are clean & Hygienic. Spread of Breakfast is good and the food quality & taste is nice. They never say NO for an extra water bottle.

Thank you abhaymange for the short and sweet review. See you soon! Stay safe, Anuj Chaudhry General Manager

Good, comfortable stay

TripAdvisor rating 4.0/5

meghna10baruah 27/02/2021 TripAdvisor review

Stayed for 4 nights. The room was comfortable and clean and suitable for one person. The bathroom is a bit small though and sometimes it did feel that that floor was shaky (it was probably the floor wood) Was a bit disappointed with the breakfast though. It was very basic and not exciting. Overall it is worth the money you pay for.

Thank you meghna10baruah for your feedback and I am sorry that we let you down with regards to our breakfast offerings. Please be rest assured that I am addressing this with my Chef. I am pleased that you had a comfortable and a value for money stay with us. I shall have the flooring checked of the room that you stayed in. I hope we can welcome you back soon. Stay safe, Anuj Chaudhry General Manager

Stay at IBIS Gurgaon

TripAdvisor rating 5.0/5

Arunmsd02 Business - 21/02/2021 TripAdvisor review

This is my 4th time in IBIS Gurgaon. I love IBIS very much, since it has very good ambience, cleanliness and good restaurant with bar. Also people who are working in IBIS are so kind and they remember their regular customers and greet with warm welcome. This time Mr.Shubham treated me very well and kudos to him.

Thank you so much for this lovely review, we are thrilled that you experienced our ALLSAFE protocols. Shubham will be thrilled reading your comment and we cannot thank you enough for posting this 5 star review. We really hope we can welcome you back soon. Stay safe, Anuj Chaudhry General Manager

Excellent stay place.

TripAdvisor rating 5.0/5

choppallirao Business - 11/02/2021 TripAdvisor review

good food and hospitality and smiling staff. Value for money. Clean and comfort stay. Food for vegetarian like me is also good. Breakfast is good and to taste. Found people having beverages were also liking the are for that.

We love your 5 star review and thank you for sharing your lovely experience. Please visit us soon. Stay safe, Anuj Chaudhry General Manager

Excellent

TripAdvisor rating 5.0/5

narayananriya Business - 26/01/2020 TripAdvisor review

I stayed 13 nights from 08 Jan to 20 Jan 2020. Food was very good - One day had Pongal its very perfect of what iam having in chennai. Awesome pongal i had and enjoyed. All staffs are very respectful and specifically chandra dev and abhay room cleaned was very good. shrikant and sagar are always very punctual for cab booking immediate response. Drivers - Car No : 8094, 1616, 0785 car drives are very respectful and driving safely. sachin was very helpful for serving food. I requested the heater for the winter weather in reception. Arshad told there is no heater providing, he gave another option to issue a blankets to me. arshad helped me most wanted need in statying in winter. thanks arshad for that. Overall excellent stay and safety.

Wow, thank you for the heartwarming review! It is not often guests go out of their way to share these types of experiences that we strive so hard to provide! Please know that your comments will be shared with Arshad and the entire team. We hope to see you back with us again soon! Best Regards Anuj Chaudhry General Manager

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