ibis Gurgaon Golf Course Road 3 stars

Customer review rating (ALL Rating) 4.0/5 1,418 reviews

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ibis Gurgaon Golf Course Road - Image 1
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Block 1 Sector 53, Golf Course Road, 122002 GURGAON, India

Description

Hotel extras

  • Fantastic location

  • Longest breakfast

  • State-of-the-art MICE facilities

  • Multiple recreational activities such as Badminton & Cricket available

  • Exclusive experiences for our Japanese guests

Our accommodation(s)

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Hotel location

ibis Gurgaon Golf Course Road

Block 1 Sector 53, Golf Course Road
122002 GURGAON
India

GPS:28.441334, 77.101753

Telephone
Fax +91 124 475 5222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

RESTAURANT

Guests can enjoy the on-site multi-cuisine restaurant- Spice it and unwind over a drink & quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4am to 12noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,418 reviews

TripAdvisor Rating  4.4/5  2,763 reviews

Not good at all

Customer review rating 0.5/5

Sunil Business - Confirmed reviews ALL

Dear Sunil, Thank you once again for taking the time to share your feedback, we truly regret the inconvenience you faced during your recent stay with us and would like to extend my sincere apologies for the overall experience not meeting your expectations. We are especially sorry for the delay during check-in, the issues with the room condition, and the concerns you raised about breakfast service and staff behavior. These are not reflective of the standards we aim to maintain, and I assure you that your feedback has been taken seriously. We have already shared your comments with the concerned teams and are working on addressing each of these areas to ensure we serve our guests better going forward. We hope you will give us another opportunity to make it up to you. As discussed over the call, we would be truly happy to welcome you back and provide you with a much more seamless, comfortable, and pleasant stay. Please feel free to reach out to me directly for any assistance with your next visit—I will personally ensure that your experience is nothing short of excellent. Warm regards, Khushbu Sneha Director – Guest Services ibis Gurgaon Golf Course Road

Unsatisfactory

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We regret to hear that our offerings did not meet your expectations compared to other locations. While we strive to provide a comfortable stay. We appreciate your insights and hope to enhance our services in the future and would love to welcome you back at our hotel, and will ensure expectional services. Best regards, Khushbu Sneha Director- Guest Services ibis Gurgaon Golf Course Road

Customer review rating 0.5/5

Nishit M. K. Couples - Confirmed reviews ALL

Dear Nishit M. K., Thank you for your time over call. We sincerely apologize for the inconvenience you experienced with the air conditioning and the lack of phone connectivity in your room. We understand how essential these amenities are for a comfortable stay, especially for guests requiring assistance during the night. Your concerns are valuable to us and assuring you we have taken the corrective measures to ensure a meaningful experience Looking forward to welcome you back soon! Best regards, Khushbu Sneha Director Guest Services

Nice stay

Customer review rating 4.0/5

Subash C. Solo - Confirmed reviews ALL

Dear Subash C., Thank you for your kind words. We are delighted to hear you had a nice stay with us. Your satisfaction is our priority, and we look forward to welcoming you back soon. Warm Regards Khushbu Sneha Director-Guest Services

Extremely Satisfied

Customer review rating 5.0/5

Manik D. Friends - Confirmed reviews ALL

Dear Manik D., Thank you for your kind words! We are delighted to hear that you enjoyed your stay, particularly the room and the healthy breakfast. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Khushbu Sneha Director-Guest Services

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Other web-users rate our hotel

  • 355 reviews 9.5/10 Location
  • 783 reviews 6.5/10 Room
  • 1,828 reviews 9.2/10 Service
  • 21 reviews 9.1/10 WiFi
  • 310 reviews 8.5/10 Cleanliness
  • 288 reviews 2.8/10 Comfort
  • 243 reviews 7.2/10 Breakfast
  • 46 reviews 6.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.