Novotel New Delhi City Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 922 reviews

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Description

Hotel extras

  • Located in the heart of Delhi, close to key landmarks and business destinations

  • Top Notch venues comprising versatile meeting spaces with advanced technology and setups.

  • Infinity pool with city views and a rooftop bar for relaxation.

  • Live kitchens, rooftop bar and diverse culinary experiences.

  • 124 spacious rooms, including suites for business and leisure stays.

Our accommodation(s)

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Room 1

Hotel location

Novotel New Delhi City Centre

COMMUNITY CENTRE, PLOT 1 Desh Bandhu Gupta Rd, Jhandewalan
110055 NEW DELHI
India

GPS:28.646579, 77.206757

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  922 reviews

Customer review rating 4.5/5

Savio O. I. R. Business - Confirmed reviews ALL

Dear Mr.R., Thank you for your kind words regarding our hotel, service, and staff. We appreciate your feedback about your experience with accessing the hotel and will take it into consideration for future improvements. Your satisfaction is important to us. Warm Regards, Saumitra Chaturvedi General Manager

Customer review rating 5.0/5

Sunil S. Business - Confirmed reviews ALL

Dear Sunil S., Thank you for your positive feedback. We appreciate your suggestion regarding the dining options. Our team continually strives to enhance our menu offerings to cater to all guest preferences. Warm Regards Saumitra Chaturvedi General Manager

Customer review rating 5.0/5

Muralidhar N. Business - Confirmed reviews ALL

Dear Muralidhar N., Thank you for your wonderful review and for taking the time to share your experience at Novotel New Delhi City Centre. We are thrilled to hear that your stay was superb and that you appreciated the upgrade to a Suite. It is rewarding to know that our Front Office team, particularly Ms. Joy, made a positive impact on your experience with her attentive hospitality. We are also pleased to learn that Mr. Martha Mathur and Ms. Natasha Garg contributed to making your meals enjoyable and that Mr. Ramesh Kumar from Housekeeping maintained the high standards of cleanliness in your room. Your kind words about our dedicated team will certainly motivate them to continue providing exceptional service. We look forward to welcoming you back to our hotel in the future, where we hope to provide you with another memorable stay. Warm Regards Saumitra Chaturvedi General Manager

Customer review rating 2.0/5

Sanwar M. S. Business - Confirmed reviews ALL

Dear Sanwar M. S., Thank you for sharing your feedback. We regret to learn that your experience did not meet your expectations regarding the quality of food and room amenities. Your comments are valuable, and we will use them to enhance our offerings. Warm Regards Saumitra Chaturvedi General Manager

Customer review rating 4.0/5

Prakash J. Business - Confirmed reviews ALL

Dear Mr J., I sincerely apologise that your stay did not fully meet your expectations, particularly in terms of the value you perceived, the level of warmth and courtesy from our team, and the Wi-Fi experience. This is certainly not the impression we want our guests to take away from their time with us. We have carefully noted your feedback regarding the room size, breakfast selection, service standards and internet speed. Your comments will be shared with the respective teams as we continue to focus on improving the overall guest experience. At the same time, I appreciate your positive ratings for the cleanliness, arrival and departure experience, as well as your continued willingness to recommend us. Thank you once again for your valuable feedback. We sincerely hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable stay. Warmest Regards, Saumitra Chaturvedi General Manager

Other web-users rate our hotel

  • 390 reviews 8.2/10 Location
  • 802 reviews 8.6/10 Room
  • 1,908 reviews 9.2/10 Service
  • 27 reviews 7.4/10 WiFi
  • 785 reviews 9/10 Food
  • 489 reviews 9.3/10 Cleanliness
  • 420 reviews 9.6/10 Vibe
  • 399 reviews 9.4/10 Breakfast

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