Novotel New Delhi City Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 394 reviews

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Description

Hotel extras

  • Located in the heart of Delhi, close to key landmarks and business destinations

  • Top Notch venues comprising versatile meeting spaces with advanced technology and setups.

  • Infinity pool with city views and a rooftop bar for relaxation.

  • Live kitchens, rooftop bar and diverse culinary experiences.

  • 124 spacious rooms, including suites for business and leisure stays.

Our accommodation(s)

Hotel location

Novotel New Delhi City Centre

COMMUNITY CENTRE, PLOT 1 Desh Bandhu Gupta Rd, Jhandewalan
110055 NEW DELHI
India

GPS:28.646579, 77.206757

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  394 reviews

Customer review rating 4.5/5

Tarun P. S. K. Couples - Confirmed reviews ALL

My one-night stay at Novotel Delhi City Centre was pleasant and comfortable. The Veg Fried Rice I ordered through in-room dining was delicious and well-prepared. However, the service was slightly slow and required multiple follow-ups before the order was delivered. I would also like to extend my appreciation for the hotel’S. prompt and helpful gesture in couriering my forgotten mobile charger to my residential address after checkout. This reflects the team’S. strong commitment to guest care. Overall, a good experience with room for improvement in service speed. Thank you.

Dear Mr. K., Thank you for sharing your experience at Novotel New Delhi City Centre. We are delighted to know that you enjoyed your stay and found our in-room dining Veg Fried Rice delicious. We also appreciate your kind words regarding our team’S., it’S. always our priority to take care of our guests even after checkout. We apologize for the delay in your in-room dining service and appreciate your feedback, which will help us improve our response times. We look forward to welcoming you again soon for an even smoother experience. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 4.0/5

Rajesh K. P. Families - Confirmed reviews ALL

It was nice stay

Dear Mr P., Thank you for taking the time to share your experience with us. We are pleased to know that you had a comfortable stay and that our team, housekeeping services, food quality, and overall ambience contributed positively to your visit. Your encouraging ratings for breakfast, cleanliness, and service are truly appreciated. We are also glad to hear that you enjoyed the pool, bar, and other facilities. Your feedback on our sustainable initiatives is valuable, and we will continue strengthening our efforts in this area. We look forward to welcoming you and your family back to Novotel New Delhi City Centre. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 4.5/5

Ananda K. Families - Confirmed reviews ALL

Good ambience, good food, nice room

Dear Mr K., Thank you for sharing your feedback following your recent stay with us. We are delighted to know you enjoyed the ambience, food, and comfort of your room. Your encouraging ratings for our arrival experience, breakfast, cleanliness, and overall hospitality are truly appreciated. We have also noted your comments on sustainable initiatives and in-room dining, and the team will certainly work on enhancing these aspects further. Your insights help us continuously improve. We hope to welcome you and your family back to Novotel New Delhi City Centre on your next visit. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 4.0/5

Tomek F. Couples - Confirmed reviews ALL

In general, everything went well. The room was clean and well maintained, worth the price. There were minor issues, like a bit longer waiting time for a coffee around lunch time in the restaurant on 2nd floor or the fact that our bath leaked some water when I drained the bathtub.

Dear Mr. F., Thank you for taking the time to share your experience with us following your recent stay. I am glad to know that the room was comfortable, clean, and well maintained, and that your overall stay was pleasant. I appreciate you bringing the delay in coffee service and the bathtub drainage issue to our attention. These have been highlighted to our restaurant and engineering teams for immediate follow-up. Your comments help us enhance our service delivery and guest experience. Thank you once again for choosing Novotel New Delhi City Centre. We look forward to welcoming you back and ensuring an even better stay on your next visit. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 5.0/5

Anders K. G. W. Families - Confirmed reviews ALL

We where very happy with the stay at the hotel, only thing that we can complain at is that the gym was closed, but, I guess I would not have spent much time there due to the air quality!

Dear Mr. W., Thank you for sharing such positive feedback about your recent stay with us. I am glad to hear that your experience was seamless, and that our team made your visit comfortable and enjoyable. We regret that the gym was unavailable during your stay and appreciate your understanding regarding the temporary closure. Your comments are valuable and help us ensure a better experience for our guests. It was a pleasure hosting you and your family, and we hope to welcome you again on your next trip to New Delhi. Warm regards, Saumitra Chaturvedi General Manager

Other web-users rate our hotel

  • 189 reviews 7.9/10 Location
  • 375 reviews 8.5/10 Room
  • 907 reviews 9.1/10 Service
  • 7 reviews 5.9/10 WiFi
  • 359 reviews 8.9/10 Food
  • 241 reviews 9.1/10 Cleanliness
  • 177 reviews 8.7/10 Amenities
  • 162 reviews 9.3/10 Breakfast

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