Novotel New Delhi City Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 396 reviews

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Description

Hotel extras

  • Located in the heart of Delhi, close to key landmarks and business destinations

  • Top Notch venues comprising versatile meeting spaces with advanced technology and setups.

  • Infinity pool with city views and a rooftop bar for relaxation.

  • Live kitchens, rooftop bar and diverse culinary experiences.

  • 124 spacious rooms, including suites for business and leisure stays.

Our accommodation(s)

Hotel location

Novotel New Delhi City Centre

COMMUNITY CENTRE, PLOT 1 Desh Bandhu Gupta Rd, Jhandewalan
110055 NEW DELHI
India

GPS:28.646579, 77.206757

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  396 reviews

Customer review rating 0.5/5

Himanshu R. Friends - Confirmed reviews ALL

Food quality is very bad 😔

Dear Mr. R., We sincerely regret that your experience with the food quality, room service, and check-in process did not meet your expectations. Your comments regarding the dinner buffet, menu variety, and service speed have been shared with the respective teams for immediate review and improvement. We appreciate your positive remarks regarding cleanliness, breakfast, and our team, and we hope to have another opportunity to serve you and provide a much smoother and enjoyable stay. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 5.0/5

Vishal V. Families - Confirmed reviews ALL

A very welcoming experience and super polite staff, overall an excellent stay

Dear Mr. V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff to be welcoming and polite, contributing to your excellent experience. We look forward to welcoming you back in the future. Warm Regards Saumitra Chaturvedi General Manager

Customer review rating 4.5/5

Tarun P. S. K. Couples - Confirmed reviews ALL

My one-night stay at Novotel Delhi City Centre was pleasant and comfortable. The Veg Fried Rice I ordered through in-room dining was delicious and well-prepared. However, the service was slightly slow and required multiple follow-ups before the order was delivered. I would also like to extend my appreciation for the hotel’S. prompt and helpful gesture in couriering my forgotten mobile charger to my residential address after checkout. This reflects the team’S. strong commitment to guest care. Overall, a good experience with room for improvement in service speed. Thank you.

Dear Mr. K., Thank you for sharing your experience at Novotel New Delhi City Centre. We are delighted to know that you enjoyed your stay and found our in-room dining Veg Fried Rice delicious. We also appreciate your kind words regarding our team’S., it’S. always our priority to take care of our guests even after checkout. We apologize for the delay in your in-room dining service and appreciate your feedback, which will help us improve our response times. We look forward to welcoming you again soon for an even smoother experience. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 4.0/5

Rajesh K. P. Families - Confirmed reviews ALL

It was nice stay

Dear Mr P., Thank you for taking the time to share your experience with us. We are pleased to know that you had a comfortable stay and that our team, housekeeping services, food quality, and overall ambience contributed positively to your visit. Your encouraging ratings for breakfast, cleanliness, and service are truly appreciated. We are also glad to hear that you enjoyed the pool, bar, and other facilities. Your feedback on our sustainable initiatives is valuable, and we will continue strengthening our efforts in this area. We look forward to welcoming you and your family back to Novotel New Delhi City Centre. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 4.5/5

Ananda K. Families - Confirmed reviews ALL

Good ambience, good food, nice room

Dear Mr K., Thank you for sharing your feedback following your recent stay with us. We are delighted to know you enjoyed the ambience, food, and comfort of your room. Your encouraging ratings for our arrival experience, breakfast, cleanliness, and overall hospitality are truly appreciated. We have also noted your comments on sustainable initiatives and in-room dining, and the team will certainly work on enhancing these aspects further. Your insights help us continuously improve. We hope to welcome you and your family back to Novotel New Delhi City Centre on your next visit. Warm regards, Saumitra Chaturvedi General Manager

Other web-users rate our hotel

  • 189 reviews 7.9/10 Location
  • 375 reviews 8.5/10 Room
  • 907 reviews 9.1/10 Service
  • 7 reviews 5.9/10 WiFi
  • 359 reviews 8.9/10 Food
  • 241 reviews 9.1/10 Cleanliness
  • 177 reviews 8.7/10 Amenities
  • 162 reviews 9.3/10 Breakfast

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