Novotel New Delhi City Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 700 reviews

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Description

Hotel extras

  • Located in the heart of Delhi, close to key landmarks and business destinations

  • Top Notch venues comprising versatile meeting spaces with advanced technology and setups.

  • Infinity pool with city views and a rooftop bar for relaxation.

  • Live kitchens, rooftop bar and diverse culinary experiences.

  • 124 spacious rooms, including suites for business and leisure stays.

Our accommodation(s)

Hotel location

Novotel New Delhi City Centre

COMMUNITY CENTRE, PLOT 1 Desh Bandhu Gupta Rd, Jhandewalan
110055 NEW DELHI
India

GPS:28.646579, 77.206757

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  700 reviews

Customer review rating 5.0/5

Abhishek K. M. Business - Confirmed reviews ALL

Night shift gate security (lady) is very humble and her behaviour is very polite and good. Plz let her know about this msg it is my humble request

Dear Mr. M., Thank you for sharing your wonderful feedback and for awarding us a perfect score. We are delighted to know that you had a comfortable stay and that our team contributed positively to your experience. Your kind words about our night shift security team member and the colleague who served you during breakfast are truly appreciated. Please be assured that your heartfelt compliments will be shared with both team members, and they will be thrilled to know they made such a positive impression. We also appreciate your understanding regarding the ongoing metro work in the surrounding area. While this development is outside our control, we are confident it will enhance connectivity and convenience for our guests in the future. It was a pleasure to have you stay with us, and we look forward to welcoming you back to Novotel New Delhi City Centre for another excellent experience. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 5.0/5

Sainath M. Families - Confirmed reviews ALL

We stayed for 6 days, and our overall experience was truly wonderful. From the warm hospitality to the attentive service, everything was thoughtfully taken care of throughout our stay. A heartfelt thanks to Piyush and the front office team for going the extra mile in arranging my child’s birthday celebration. Their thoughtful efforts, attention to detail, and personal touch made the occasion incredibly special, memorable, and something our family will always cherish.

Customer review rating 5.0/5

Abhijit M. T. Business - Confirmed reviews ALL

Having such a quality hotel in an area like Paharganj is like a mirage in a desert. Everything inside is beautiful, the staff is efficient, housekeeping is perfect and the food is delicious. Thanks for the wonderful hospitality, Novotel!

Dear Mr. T., Thank you for your wonderful feedback and for sharing such a vivid description of your experience. We are truly delighted to know that you enjoyed your stay and appreciated the quality of the hotel, along with the cleanliness, food, and overall hospitality extended by our team. Your kind words are a great encouragement for all of us. We’re especially pleased to know that your experience, was seamless and comfortable. We truly value your feedback and look forward to welcoming you back for another memorable stay. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 1.5/5

Janvi K. Business - Confirmed reviews ALL

I’m not sure how is a brand like Novotel allowing people into the premises without an id.

Dear Ms. K., Thank you for sharing your feedback with us. I am truly sorry to hear about your experience, and especially that you did not feel safe during your stay. This is deeply concerning to us, as the safety and well-being of our guests remain our highest priority. We appreciate you taking the time to speak with us and share further details. Please be assured that we have strict security protocols in place regarding access control and identification, and your feedback has been taken very seriously. The matter has been reviewed internally with our security team to reinforce vigilance and ensure such concerns are addressed with utmost care. At the same time, I regret that this was not brought to our attention during your stay, as our team would have immediately intervened to support you and take appropriate action. Thank you once again for your valuable feedback. We truly hope you will give us another opportunity to provide you with a safe, comfortable, and reassuring experience. Warm regards, Saumitra Chaturvedi General Manager

Customer review rating 5.0/5

Nimisha A. Families - Confirmed reviews ALL

Great food and services

Dear Ms. A., Thank you for sharing your wonderful feedback and for your continued loyalty as a valued ALL Platinum member. We are delighted to know that you had such a seamless experience with us, and that you enjoyed the food, hospitality, and overall services during your stay. It is especially rewarding to see your appreciation across all aspects. Your kind words about the recognition extended to you as an ALL member, along with your experience of the welcome drink, room upgrade, and amenities, truly mean a lot to us. We also appreciate your acknowledgement of our sustainability initiatives, which remain an important focus for us. It was a pleasure having you with us, and we look forward to welcoming you back to Novotel New Delhi City Centre soon. Warm regards, Saumitra Chaturvedi General Manager

Other web-users rate our hotel

  • 303 reviews 7.8/10 Location
  • 629 reviews 8.8/10 Room
  • 1,483 reviews 9.2/10 Service
  • 16 reviews 8.3/10 WiFi
  • 602 reviews 9/10 Food
  • 385 reviews 9.4/10 Cleanliness
  • 338 reviews 9.7/10 Vibe
  • 298 reviews 9.4/10 Breakfast

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