Novotel New Delhi Aerocity Hotel 5 stars

Customer review rating 4.2/5 6,622 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel New Delhi Aerocity
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman.

  • Preferred location for Corporates like Airbus, IMF, Rafael, Sumitomo, Mitsui, Accenture & IBM

  • In close vicinity to Business Hubs, entertainment, Clubs, Bars, Restaurants and Shopping Malls

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Indira Gandhi Airport ServicePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
  • MassagePaying
Business services
  • 17 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel New Delhi Aerocity

Asset No 2
Aerocity Hospitality District
IGI Airport New Delhi
110037
new delhi
india

Tel: +911146080808

Fax: (+91)1146080809

Check-in from 14h00

Check out up to 12h00

  • DTC :  GURGAON MAHIPALPUR

  • AIRPORT METRO :  AIRPORT AEROCITY

  • By plane

    DOMESTIC AIRPORT At 3km / 1.86 miles

  • By plane

    IGI AIRPORT At 3km / 1.86 miles

  • By plane

    Indira Gandhi Airport Service At 3km / 1 miles - Shuttle paying

  • By car

    NH 8 At 0km / 0 miles

  • By train

    NEW DELHI STATION At 17km / 10.56 miles

GPS :28.553492, 77.12324

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

STANDARD KING ROOM - FREE WIFI

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM - FREE WIFI

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR KING ROOM - 2 DRINKS & SNACKS, FREE WIFI

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR TWIN ROOM - 2 DRINKS & SNACKS, FREE WIFI

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Experiential stays

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a signature restaurant offering an exceptional culinary experience comprising of Indian, Asian and European flavours coupled with an impeccable ambiance. It has a unique & modern take on a "gastro-hub" serving primary food & beverage.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUOIN

Non contractual photo

Quoin is a Round the clock modern sports bar and an urban hangout where you can find distinctive flavours of your favourite brew, mood-setting music, mouth-watering bonne bouche & savouries that come together to provide you an experience like no other.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,181

  • Maximum capacity: 1500 people

  • Maximum banquet capacity: 528 people

Find out more

Our guest reviews for
Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,622 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,845 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good Stay So far

Customer review rating 4.2/5

Nishant J. Business - 22/01/2021 Confirmed reviews ALL

Tea Services was very Slow during Breakfast When there only 6 guset Sitting at coffe shop

best stay

Customer review rating 4.2/5

Parveen S. Business - 21/01/2021 Confirmed reviews ALL

best stay special thanks to Mr. Gaurav and Amir to take care each and everything.

Amazing hospitality, location was good

Customer review rating 4.2/5

Ayush A. Friends - 21/01/2021 Confirmed reviews ALL

Clean rooms, friendly staff, easy check ins, nice views, amazing

Not so focused and guest oriented property

Customer review rating 4.2/5

Mohammad M. Families - 21/01/2021 Confirmed reviews ALL

I would not have written this if they were little pro active.I have complain about someone rang the bell at 2:15am and serving water which scared me and my wife because who will expect someone to wake you up at midnight to serve water.I immediately informed AMOL in the reception is that hotel policy he denied and said I will inform my duty manager.I waited next day till 3pm expecting someone to get back to me but no one did.Then the attendant who cleaned my room SOMDUTT he is absolutely gem of a person I raised the concern he said I will inform my supervisor and he did.supervisor came and listen to me and went.Then under some unforeseen circumstances my flight to Australia is delayed and I wish to check out late and for that reason I came to reception or front dest met RAMAN who told I can’t give u late check out it’s not in the policy and told me we have to charge you then I agreed because I know he could have done it easily. The positive of the hotel is the KAILASH ABSOLUTE BEST MAN FOR THE JOB. Very focused and well mannered and passionate professional. Need a little but huge improvement

Well located but average experience

Customer review rating 4.2/5

Anonymous Couples - 21/01/2021 Confirmed reviews ALL

Wasn’t too satisfied with the service at front desk or with in room dining, had called the person to take plates but he took forever to come.

Beautifully located

Customer review rating 4.2/5

Kanishka Solo - 20/01/2021 Confirmed reviews ALL

I‘m amazed by the stay, hospitality, a smooth check-in & Check-out. All staff members were so polite and took good care of their guests. Though I wanted a bath tub but they said it’s not there in the entire hotel! Be rest assured of the room hygiene. Food wasn’t that great though, I ordered Italian. Not sure about other cuisines. I‘m gonna definitely come back & try other dishes

Seamless experience

Customer review rating 4.2/5

Baljit Business - 20/01/2021 Confirmed reviews ALL

For one, located at Aerocity, which is self contained for a business traveller in terms of holding meetings, business lunch and access to transportation system. Hotel provides good ambience, clean room and excellent breakfast. Check in and check outs was a breeze. Familiar management staff are attentive and caring.

Elevators are Little confusing, took me so long to understand how the system works

Customer review rating 4.2/5

Santosh Couples - 19/01/2021 Confirmed reviews ALL

Overall experience was excellent. I got Little confused in the elevator where you have to use your card in order to go up , it was a awkward experience front of other people , finally one kind gentlemen told me to scan the card and then select the floor , the customer counter person should have told me these instructions before ,

Pathetic

Customer review rating 4.2/5

Suchit Business - 19/01/2021 Confirmed reviews ALL

I was looking forward to staying at Novotel since my previous stays in goa and other parts of the world have always been spectacular. But during my stay in Delhi right from the check-in process to the overall amenities in the room the entire experience was more than dissatisfactory. In fact while making the booking, I had requested for an early check in at 3:00 AM since I was coming back from the airport and was told that you will have to pay half a days room charge for the previous night which is completely understandable. Upon reaching the hotel the staff was extremely rude and unprofessional stating that I had to pay for an entire days stay.

Very good stay

Customer review rating 4.2/5

Shiva Families - 19/01/2021 Confirmed reviews ALL

I booked for two weeks initially and later had to extend by another 10 days due to my flight getting cancelled. Thanks to you staff, I was able to move to a bigger room at reasonable cost and accommodate my family of four. Everything was good. I just thought that the food was very expensive and quantity served is too less.

Comfortable

Customer review rating 4.2/5

Khise S. N. Couples - 19/01/2021 Confirmed reviews ALL

It’s a peace place and all the staffs really knows the minds of travellers , personally Mr.Ravi in room service is felt like a closer friend. Thanks all, see you soon!

Well located

Customer review rating 4.2/5

Abhishek S. Friends - 19/01/2021 Confirmed reviews ALL

Very nice

Good Stay

Customer review rating 4.2/5

Parvez Families - 18/01/2021 Confirmed reviews ALL

Courteous staff. Ideal location with worldmark in vicinity. Nice property

Hospitable

Customer review rating 4.2/5

V S. G. Solo - 18/01/2021 Confirmed reviews ALL

A friendly staff and a nice hotel

Good stay

Customer review rating 4.2/5

Surbhi S. Families - 17/01/2021 Confirmed reviews ALL

Rooms were clean, reception staff was exceptionally good. Although room service could be quicker

Great stay

Customer review rating 4.2/5

Pallavi V. Families - 17/01/2021 Confirmed reviews ALL

Well located and satisfactory service. Helpful and friendly staff.

Waste of money

Customer review rating 4.2/5

Alina Business - 16/01/2021 Confirmed reviews ALL

Stupids they don't respond soo many times u should call them n reception girl makes weird jealous faces by seeing girls as if she is some queen...Arrogant people they are working for receptions acts like they are some celebrity atleast they are nice sweet...N abt house keeping very simple n decent guyd

Dear Ms B., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As we spoke, please rest assured that the concerns have been shared with the relevant departments and appropriate measures are being taken to prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Not a good stay

Customer review rating 4.2/5

Arjun Couples - 16/01/2021 Confirmed reviews ALL

Things needed to be reminded, no discount of food, no coupon even i have booked with same portal make my trip

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am extremely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the setbacks and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us another opportunity to better serve you in the near future. As we spoke, please do not hesitate to contact me for your future visits. We look forward to welcome you back with renewed services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Nice stay

Customer review rating 4.2/5

Anup T. Couples - 16/01/2021 Confirmed reviews ALL

I had stayed Novotel, Delhi aerocity for 1 night and It was very good experience. I was allowed to do early checkin and my room was also upgraded.

Customer review rating 4.2/5

Vinay P. S. Couples - 16/01/2021 Confirmed reviews ALL

It was a cozy stay in the hotel. Though the stay was for very sort duration but still we enjoyed a lot. The room was well furnished and hygienic. I prefer to stay and need to enjoy other amenities like bar, restaurant and walk.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in new delhi