Novotel New Delhi Aerocity

Customer review rating (ALL Rating) 4.2/5 3,420 reviews

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Description

Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman

  • Pet-friendly Hotel* nominal charge applicable

  • In close vicinity to Business Hubs, Entertainment, Clubs, Bars, Restaurants and Shopping Malls

Our accommodation(s)

Book this hotel
Room 1

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Pool side

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 4 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side

Room with Twin Beds. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers
  • Handheld shower

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Handheld shower

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , bathroom with bath or shower and Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , bathroom with bath or shower and Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    Pool side

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with Twin Beds. Free WIFI, safe, coffee & tea making facilities , bathroom with bath or shower and Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Pool side

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Room with Twin Beds. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Superior Suite -2 Way Airport Transfers, Lounge Access, 20% off on F&B and Laundry

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , coffee Maker and bathroom with bath or shower , Bath tub and 2 ways airport transfers, Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    City View

Max. number of persons
4
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Superior Suite -Pool View, 2 Way Airport Transfers, Lounge Access, 20% off on F&B and Laundry

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , coffee Maker and bathroom with bath or shower , Bath tub and 2 ways airport transfers, Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    Pool side

Max. number of persons
4
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Novotel New Delhi Aerocity

Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi
110037 NEW DELHI
India

GPS:28.553492, 77.12324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service
  • 400 rooms
  • One room for people with reduced mobility
  • 23 connecting rooms
  • 340 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Entertainment

  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

17 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Board games available
  • Foosball

Well-being

Temperature Controlled Pool

  • Outside
  • On site

In Balance

  • On site
  • On site
  • Indoor parking
  • Private

Services & equipment

  • Valet parking
  • Electric car recharging units 7 kVA

FOOD EXCHANGE

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

Chef name
Saurabh Taneja
Capacity
166
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Accommodate food

  • Brunch
  • Light menu

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

Quoin is a round the clock, modern sports bar where you find distinctive flavors of your favorite brew, mood-setting music, matches on the big screen, board games, appetizers that come together to offer an experience like no other, 24x7.

Escape to a serene oasis where lush greenery surrounds the pool area, creating a tranquil retreat. Relax on comfortable reclining chairs and enjoy a quiet moment or take a refreshing dip and let the stress melt away.

Stay active with our 24-hour Fitness Center, featuring premium cardio and strength equipment, exercise balls, and stretching mats for energizing workouts or relaxing sessions anytime.

Spa & Salon at Pullman is a refined space where wellness and modern care come together. Signature therapies and salon services provide the perfect pause to refresh and recharge. For appointments, call +91 9205477222. Salon timings: 10AM to 9PM.

Celebrate your special day in elegant surroundings, with thoughtfully designed spaces, bespoke experiences and personalised services. From intimate gatherings to grand celebrations, our versatile venues and dedicated teams bring your vision to life.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,420 reviews

Customer review rating 2.0/5

Shalu R. Z. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Nicola W. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback regarding your stay at Novotel New Delhi Aerocity. We are delighted to hear that you appreciated our location, cleanliness, and the attentive service provided by our team. Your kind words will be shared with all staff members. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Piyush B. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that Suneel provided you with exceptional service and ensured your needs were met with a smile. Your feedback is greatly appreciated, and we hope to welcome you back soon. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Vineet D. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our staff, the quiet ambiance, and the cleanliness of your room. Your kind words motivate us to continue providing exceptional service. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Suman S. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Nicola W. Solo - Confirmed reviews ALL

I was so well taken care of by the team , from security, the concierge, front desk, the housekeeping team, all the restaurant and bar staff. Great service

Dear Valued Guest, Thank you for your positive feedback regarding your stay at Novotel New Delhi Aerocity. We are delighted to hear that you appreciated our location, cleanliness, and the attentive service provided by our team. Your kind words will be shared with all staff members. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Piyush B. Families - Confirmed reviews ALL

Thanks you so much for suneel in front office for taking such good care of us. He was helpful and courteous and understood the issues and prompt to help resolve it with a smile

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that Suneel provided you with exceptional service and ensured your needs were met with a smile. Your feedback is greatly appreciated, and we hope to welcome you back soon. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Vineet D. Business - Confirmed reviews ALL

Great staff and quite rooms, very clean.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our staff, the quiet ambiance, and the cleanliness of your room. Your kind words motivate us to continue providing exceptional service. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Suman S. Business - Confirmed reviews ALL

Staying at Novotel Aerocity is comfortable with modern rooms and facilities including a well equipped gym, well maintained swimming pool. multiple restuarants, club lounge, very close to airport, welcoming front staff. However, I keep running into computer/account glitched which delayed checkin and checkout. Checkin was delayed as I was sent confirmation of payment at the time of booking (by email) which as per hotel was a glitch so it took time to verify it. At the check out I was billed for two nights stay when I had stayed for only one night. This was corrected but delayed the check out. Some improvement of backroom computer system/accounts is overdue to improve guest experience.

Customer review rating 5.0/5

Saithjeet A. Families - Confirmed reviews ALL

It was great experience once again staying, hospitality n gesture was wonderful

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you had a comfortable experience and appreciated our hospitality. Your positive remarks motivate our team to continue providing exceptional service. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Peter S. Couples - Confirmed reviews ALL

Easy check-in, free upgrade, planty of complimentary distilled water, could use a few more coffee sachets and same for milk. Shower was excellent - hot and plenty of pressure. Bed was really comfortable and the rooms soundproofed properly so no aircraft noise. Pool looked great but weather deterred further inspection. Staff are all friendly and helpful. Easy to get an uber to the airport at 4.45am and there is an ATM at the hotel, which is a bonus. Would happily stay again.

Customer review rating 0.5/5

Nitin M. Business - Confirmed reviews ALL

First time ever, in a five star, no trainer in gym, no person in pool , sauna . When asked , swimming pool life guard was made stand in gym and the team told that in case of emergency the person needs to find the emergency button

Customer review rating 4.5/5

Sven F. Business - Confirmed reviews ALL

Was a real nice Hotel with a great Service at check in

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our service during check-in and found our hotel to be accommodating for your business trip. We look forward to welcoming you back in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.0/5

Rinky S. Friends - Confirmed reviews ALL

The most disappointing aspect was the uncomfortable bed, which was unstable and kept moving, making it difficult to rest comfortably. Additionally, there was a significant delay in shifting us to the room we had originally booked, reflecting a lack of punctuality and proper coordination. Overall, the experience could have been much better with more comfortable accommodation and timely service.

Customer review rating 2.5/5

Jacob T. Business - Confirmed reviews ALL

Great location, comfy rooms, service is a bit hit and miss! Breakfast had to be ordered multiple times etc.

Customer review rating 5.0/5

Stephen M. Families - Confirmed reviews ALL

Stayed just one night but was well looked after

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel comfortable and enjoyed the service provided. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 2.5/5

Mallikarjun M. Business - Confirmed reviews ALL

The Hospitality was not great!.. I felt its just transactional, As first time visitor no guidance on property how to reach room, where is dining place, not even Proper conversation but eager to block 45K on my card for 1 night stay thinking i will run away spending that money. When a corpporate booking happens from companies if u dont trust the company and demand for 45K block i am not sure what to recommend.

Customer review rating 4.0/5

Ravindra C. Solo - Confirmed reviews ALL

The staff is very friendly, rooms are well equipped, I loved the effort to reduce plastic. My favorite part was the breakfast buffet with so many options. I had great stay and would recommend this hotel.

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location, friendly staff, and the breakfast buffet options. Your recognition of our efforts to reduce plastic is greatly appreciated. We look forward to welcoming you back in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.0/5

Tanvi D. Solo - Confirmed reviews ALL

Had a good stay only issue is spa they charged more for regular 90 mins and it was very average. Food was excellent manisha's Paula was the best. She was serving so lovingly and coming to your table and serving with love to eat their authentic daal, different types of rotis freshly made and their khadi is definitely worth and must eat dish. The chef was amazing ,pls do try all the aachars specially jackfruit and haldi one.

Customer review rating 2.0/5

Harbinder P. Business - Confirmed reviews ALL

Everything was good other than the promised temperature controlled pool. Water was cold at 24degC.

Customer review rating 4.0/5

Anitha M. Business - Confirmed reviews ALL

Good

Customer review rating 4.5/5

Gurbrinder B. Solo - Confirmed reviews ALL

Excellent stay. Check-in and check-out are slow

Dear Valued Guest, Thank you for your positive feedback regarding your stay. We appreciate your comments about the comfort of our accommodations. We will take your observations about the check-in and check-out process into consideration as we strive to enhance our guest experience. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.0/5

Cynthia T. Business - Confirmed reviews ALL

All good. I have a lot of time after I checked out and before I fly out. I felt somewhat restricted as to how to make myself relaxed, b/c access to the spa needs key card (but spa should be open to public anyway, right?).

Customer review rating 5.0/5

Ravindra S. R. Solo - Confirmed reviews ALL

I genuinely find myself short of words to describe the exceptional experience I had during my recent stay at Novotel Aerocity, and the credit for making it so memorable goes entirely to Mr. Manish Dayya and his wonderful team. What made this stay truly special was not merely the tangible luxuries—the beautiful suite, thoughtful amenities, and the generous gestures—but something far more meaningful: the warmth, sincerity, personal attention, and genuine passion for hospitality that I experienced throughout my stay. From the very first phone call, when Mr. Dayya personally assisted me with my reservation, to the incredibly warm welcome in the lobby and the thoughtful attention extended until my departure, every interaction reflected his commitment to creating an experience that goes far beyond conventional hospitality. What touched me the most was his genuine desire to ensure that I left the hotel with an experience that truly embodied the bespoke and personalized hospitality he envisions for his hotels. And I must say, he and his team delivered that beautifully. Mr. Dayya, Himanshu Sharma, Himanshu Kandwal, Monis, and every team member who contributed to making my stay so special—words may never be enough to express my appreciation. From the bottom of my heart, thank you for creating such an exceptionally thoughtful, personalized, and memorable experience. Having spent years in luxury hospitality myself, I have always believed that true luxury is not defined by what we offer our guests, but by how we make them feel. This stay was a beautiful reminder of exactly that. My heartfelt gratitude and admiration to Mr. Dayya and his entire team. I wish each of you continued success and am confident that, under such passionate and inspiring leadership, the hotel will continue to achieve greater heights and create countless memorable experiences for its guests. Thank you once again for making me feel not just welcomed, but genuinely valued. This is the kind of hospitality that stays in one's heart forever like it will be in mine.

Dear Valued Guest, Thank you for sharing your remarkable experience at Novotel New Delhi Aerocity. Your kind words regarding our team's dedication to hospitality are truly appreciated. We are delighted to know that the warmth and personal attention you received contributed to making your stay so memorable. It is our commitment to ensure that each guest feels not only welcomed but valued, and it is gratifying to hear that this vision resonated with you during your time with us. Your acknowledgment of the thoughtful amenities and the efforts of our team members, including Mr. Himanshu Sharma, Mr. Himanshu Kandwal, and Monis, reflects our shared passion for creating exceptional moments for our guests. We are honored to have hosted you and are grateful for your heartfelt gratitude. Your feedback serves as a great motivation for our team to continue delivering such meaningful experiences. We look forward to welcoming you back and creating more cherished memories in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Other web-users rate our hotel

  • 1,369 reviews 9.6/10 Location
  • 3,407 reviews 9/10 Room
  • 7,461 reviews 9.1/10 Service
  • 85 reviews 8.9/10 WiFi
  • 2,149 reviews 9.3/10 Cleanliness
  • 1,377 reviews 9.6/10 Vibe
  • 1,316 reviews 9.4/10 Breakfast
  • 1,188 reviews 8.1/10 Comfort

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