Novotel New Delhi Aerocity

Customer review rating (ALL Rating) 4.1/5 3,391 reviews

Novotel New Delhi Aerocity - Image 1
Novotel New Delhi Aerocity - Image 2
Novotel New Delhi Aerocity - Image 3
Novotel New Delhi Aerocity - Image 4

Description

Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman

  • Pet-friendly Hotel* nominal charge applicable

  • In close vicinity to Business Hubs, Entertainment, Clubs, Bars, Restaurants and Shopping Malls

Our accommodation(s)

Book this hotel
Room 1

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Pool side

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • 26 / 279 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Pool side

Room with Twin Beds. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Handheld shower

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Handheld shower

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , bathroom with bath or shower and Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    City View

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , bathroom with bath or shower and Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    Pool side

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Room with Twin Beds. Free WIFI, safe, coffee & tea making facilities , bathroom with bath or shower and Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    City View

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Pool side

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Room with Twin Beds. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Superior Suite -2 Way Airport Transfers, Lounge Access, 20% off on F&B and Laundry

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , coffee Maker and bathroom with bath or shower , Bath tub and 2 ways airport transfers, Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    City View

Max. number of persons
4
Area
From 68 / 731 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Superior Suite -Pool View, 2 Way Airport Transfers, Lounge Access, 20% off on F&B and Laundry

Room with 1 King Bed. Free WIFI, safe, coffee & tea making facilities , coffee Maker and bathroom with bath or shower , Bath tub and 2 ways airport transfers, Lounge access with Cocktail Hours.20% discount on F&B and Laundry

  • Views:

    Pool side

Max. number of persons
4
Area
From 68 / 731 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Novotel New Delhi Aerocity

Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi
110037 NEW DELHI
India

GPS:28.553492, 77.12324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service
  • 400 rooms
  • One room for people with reduced mobility
  • 23 connecting rooms
  • 340 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Entertainment

  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

17 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Board games available
  • Foosball

Well-being

Temperature Controlled Pool

  • Outside
  • On site

In Balance

  • On site
  • On site
  • Indoor parking
  • Private

Services & equipment

  • Valet parking
  • Electric car recharging units 7 kVA

FOOD EXCHANGE

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

Chef name
Saurabh Taneja
Capacity
166
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Accommodate food

  • Brunch
  • Light menu

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

Quoin is a round the clock, modern sports bar where you find distinctive flavors of your favorite brew, mood-setting music, matches on the big screen, board games, appetizers that come together to offer an experience like no other, 24x7.

Escape to a serene oasis where lush greenery surrounds the pool area, creating a tranquil retreat. Relax on comfortable reclining chairs and enjoy a quiet moment or take a refreshing dip and let the stress melt away.

Stay active with our 24-hour Fitness Center, featuring premium cardio and strength equipment, exercise balls, and stretching mats for energizing workouts or relaxing sessions anytime.

Spa & Salon at Pullman is a refined space where wellness and modern care come together. Signature therapies and salon services provide the perfect pause to refresh and recharge. For appointments, call +91 9205477222 or email H7559-RE@accor.com

Celebrate your dream wedding at Novotel Aerocity, where sophistication meets elegance, creating unforgettable moments. Let us turn your special day into a timeless memory with our bespoke services and flexible venues.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,391 reviews

Customer review rating 5.0/5

Srinivasa R. M. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel New Delhi Aerocity. We are delighted to hear that your experience was comfortable and satisfactory. Your kind words motivate our team to continue delivering excellent service. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 3.0/5

Aqeel M. N. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Abhiram K. V. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Bhaskar C. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Sukhwinder S. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback regarding our staff. As a valued ALL-Classic member, we sincerely appreciate your loyalty and are happy to know that you had a positive experience with us. Your positive recommendation means a great deal to our entire team. We look forward to welcoming you back on your next visit and making your future stays even more memorable. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel New Delhi Aerocity. We are delighted to hear that your experience was comfortable and satisfactory. Your kind words motivate our team to continue delivering excellent service. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 3.0/5

Aqeel M. N. Business - Confirmed reviews ALL

My arrival experience was pleasant and my room was allocated promptly. As a Platinum member, I have consistently received a welcome fruit / goodies tray during my previous stays at this property. On this occasion, however, the tray was not provided. Later that evening, I spoke with the Front Desk to check whether there had been any change in policy. The team apologized and mentioned that the amenity had been inadvertently overlooked. As I was heading out, they requested permission to place it in my room during my absence, to which I agreed. When I returned later that evening, the tray had still not been delivered. Given my earlier conversation with the Front Desk, this was somewhat surprising. I subsequently contacted Guest Services and after multiple attempts to reach someone, spoke with a team member who apologized and assured me that the matter would be taken care of. Unfortunately, the amenity was still not delivered. To be clear, my concern is not about the tray itself. Rather, it is about commitments being made and subsequently not being fulfilled. This is not the level of service consistency I have experienced during my previous stays at this property. I am sharing this feedback purely for internal review and training purposes, as I believe it highlights an opportunity to improve communication, follow-through, and guest service delivery.

Customer review rating 2.5/5

Abhiram K. V. Business - Confirmed reviews ALL

I had asked for a dinner bill to be given at the time of checkout, waited for above 20 min but still couldn't get it, then I gave my mail id to forward it through mail. But no initiative was taken by anyone regarding the same and I didn't recieve any mail for the same.

Customer review rating 3.0/5

Bhaskar C. Business - Confirmed reviews ALL

delayed check in post 2 pm.... i arrived 9 am.....

Customer review rating 5.0/5

Sukhwinder S. Families - Confirmed reviews ALL

The staff was cordial and helpful they made our day

Dear Valued Guest, Thank you for your positive feedback regarding our staff. As a valued ALL-Classic member, we sincerely appreciate your loyalty and are happy to know that you had a positive experience with us. Your positive recommendation means a great deal to our entire team. We look forward to welcoming you back on your next visit and making your future stays even more memorable. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

S G. S. M. Business - Confirmed reviews ALL

Excellent place to stay as it is nearby airport and city centre. Well behaved staff to take care of guests and delicious food

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel to be a great place for your visit. Our team strives to provide exceptional service and ensure a memorable experience for all our guests. We look forward to welcoming you back in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Mary N. Solo - Confirmed reviews ALL

I had a very pleasant stay at Novotel New Delhi. The hotel was comfortable, clean, and well located, and the staff were friendly and helpful throughout my stay. Everything was well organised, making it an easy and relaxing place to stay while visiting Delhi. I would happily stay here again.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel New Delhi Aerocity. As a valued SILVER member, we truly appreciate your continued loyalty and are pleased that you felt well recognized during your stay. Your 9/10 recommendation means a great deal to our team. We look forward to welcoming you back soon and making your next stay even more memorable. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.0/5

Suparna J. Business - Confirmed reviews ALL

Great ambience, but disappointment was flush wasnt working of this 5 star, it should have been checked before giving key to guest

Customer review rating 5.0/5

Richa M. Business - Confirmed reviews ALL

My stay at Novotel New Delhi Aerocity was nothing short of exceptional. As an Accor Platinum member, I truly appreciated the warm hospitality and personalized service throughout my stay. A special thanks to KUSHNOOR JI DUTY MANAGER for being so cooperative as always SUMAN at the front desk for ensuring a seamless priority check-in experience and for thoughtfully upgrading my room. The entire process was quick, efficient, and made me feel genuinely valued as a loyal guest. I would also like to sincerely thank ESHA from Food Exchange for going above and beyond. She happily arranged a customized fresh juice that wasn’t even part of the breakfast buffet and also made sure I had buttermilk whenever I requested it. It’s these thoughtful gestures that truly make a difference. AMREESH JI, RAVINDER JI AND PRADEEP JI for being the best people at Concerige The team at Novotel New Delhi Aerocity truly understands what exceptional hospitality means. Every staff member I interacted with was courteous, attentive, and committed to making my stay memorable. I look forward to returning again soon and highly recommend this property to anyone looking for a comfortable stay with outstanding service.

Dear Valued Guest, Thank you for taking the time to share your wonderful experience at Novotel New Delhi Aerocity. We are delighted to hear that your stay was exceptional and that you felt valued as an Accor Platinum member. It is gratifying to know that our team, including Kushnoor, Suman, Esha, Amreesh, Ravinder, and Pradeep, provided you with the warm hospitality and personalized service that we strive for. Your appreciation for their efforts, especially Esha's initiative in providing customized juice and buttermilk, reflects the commitment of our staff to go above and beyond for our guests. We sincerely thank you for your kind words and for recommending our hotel. We eagerly await your next visit and will continue to ensure that your experiences remain exceptional. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Maneesh K. Couples - Confirmed reviews ALL

All good.

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you experienced smooth service and found our staff courteous. Your positive feedback motivates our team to continue delivering exceptional hospitality. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Ramdas P. Business - Confirmed reviews ALL

Good ambience and best Services.

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed your comfortable stay and appreciated our ambience and services. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Mahfuz-ur R. Friends - Confirmed reviews ALL

Nothing to suggest

Dear Valued Guest, Thank you for taking the time to share your positive experience at Novotel New Delhi Aerocity. We are delighted to hear that you found your stay comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. As a valued ALL-Classic member, we sincerely appreciate your loyalty and are happy to know that you had a positive experience with us. Your positive recommendation means a great deal to our entire team. We look forward to welcoming you back on your next visit and making your future stays even more memorable Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Shivani C. Business - Confirmed reviews ALL

The clean welcoming atmosphere, stylish decor and soothing music & comfortable bed make our stay memorable.Hotel cleanliness and the staff's warm, attentive service make our stay worthy. The amenities, including the pool and dining options, contribute to a memorable stay, Its convenient location Airport adds to its appeal, despite occasional noise from nearby construction.

Dear Valued Guest, Thank you for your thoughtful feedback, Shivani C.. We are delighted to learn that you found our atmosphere welcoming and our staff attentive. It is gratifying to know that our cleanliness, decor, and amenities contributed to your memorable experience. We appreciate your understanding regarding the noise from nearby construction, and we will take your comments into consideration as we strive to enhance our guests' comfort. We look forward to welcoming you back in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Rashmi G. Business - Confirmed reviews ALL

We loved our stay here. It was very comfortable .The rooms were clean & well appointed .The property was beautiful & clean . Housekeeping Service was top notch all our requests were delivered timely with genuine smile. We spent our time in the pool. We would love to visit there again in future too.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our rooms comfortable and well-maintained. It is also gratifying to know that our housekeeping team provided exceptional service. We appreciate your kind words and look forward to welcoming you back for another enjoyable visit in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Jhawar R. Business - Confirmed reviews ALL

Always so smooth and a home away from home. Special thanks to Aman.

Dear Valued Guest, Thank you for sharing your exceptional feedback and for giving us a perfect 100/100 rating. We are truly delighted to know that you enjoyed every aspect of your stay, from our warm and welcoming check-in to the comfort of your accommodation, impeccable cleanliness, breakfast, dining experiences, Wi-Fi, concierge service, fitness Centre and the attentive service of our team. It is particularly rewarding to know that our sustainability initiatives and commitment to responsible hospitality also met your expectations. Your 10/10 recommendation and perfect score for our ALL-loyalty programmed is a wonderful recognition of the experience we strive to create for our guests. As a valued ALL Diamond member, your continued loyalty is especially meaningful to us. We are delighted that you felt recognized and well cared for throughout your stay, and that your room upgrade and welcome amenity added to the experience. We will certainly share your appreciation with Aman and the team. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 5.0/5

Kanupriya A. Business - Confirmed reviews ALL

Overall, I would rate my experience 9/10. Excellent hospitality, Clean ,comfortable rooms with good facilities, great food .The personal touch , attention and care truly made the experience special during our stay. Overall, a very pleasant stay and we would be happy to visit again.very comfortable bed & delicious food.

Dear Valued Guest, Thank you for your wonderful feedback regarding your recent stay at Novotel New Delhi Aerocity. We are delighted to hear that you enjoyed our hospitality, comfortable accommodations, and delicious food. Your kind words about our attention to detail and personal touch are greatly appreciated. We look forward to welcoming you back for another pleasant experience in the future. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Sanjay K. S. Couples - Confirmed reviews ALL

We enjoyed our stay. Staff is courteous and very helpful. Breakfast spread is awesome.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel New Delhi Aerocity. We are delighted to hear that you found your experience comfortable and appreciated our courteous staff and breakfast offerings. Your feedback is greatly valued. As a valued ALL-Classic member, we sincerely appreciate your loyalty and are happy to know that you had a positive experience with us. Your positive recommendation means a great deal to our entire team. We look forward to welcoming you back on your next visit and making your future stays even more memorable Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 2.5/5

Someshwar S. Business - Confirmed reviews ALL

Step treatment for Armed Forces personnel.

Dear Valued Guest, Thank you for your feedback. I regret to hear about your experience regarding the treatment of Armed Forces personnel. We strive to offer exemplary service to all our guests, and your comments will be taken into consideration for future improvements. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.5/5

Sunilkumar S. Families - Confirmed reviews ALL

I had a pleasant stay at Novotel overall. The staff were courteous and helpful, and the service was good. However, the room size was quite small and smaller than I expected, which was a little disappointing. Apart from that, I enjoyed my stay and appreciated the hospitality.

Dear Valued Guest, Thank you for your feedback regarding your recent stay at Novotel New Delhi Aerocity. We are pleased to hear that you found our location convenient and enjoyed our courteous staff and service. We appreciate your comments regarding the room size, as we strive to provide the best experience for our guests. Your insights will be shared with our team for future consideration. We hope to welcome you back soon. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Customer review rating 4.0/5

Dave D. Couples - Confirmed reviews ALL

The Novotel Hotel and its staff are excellent. Unfortunately we did not know that we would get ripped off at the Honk Asian Restaurant which is on their premises. We literally had two small bowls of shrimp soup and a1 shrimp teriyaki rice dish and ended up paying $80 CAD. Total rip off. In Canada, we would pay $25 CAD for something similar. I should have known better when I walked in and the restaurant was empty.

Dear Valued Guest, Thank you for your feedback regarding your recent dining experience at Honk Asian Restaurant. We are pleased to hear that you found our hotel and staff to be excellent. However, we regret that the pricing did not meet your expectations. Our restaurant offerings are curated with quality ingredients and unique flavors, which can sometimes lead to higher prices compared to other markets. We appreciate your comments and will consider them as we continually strive to enhance our guest experience. Should you choose to visit us again, we hope to provide you with an experience that meets your expectations fully. Warm Regards, Manish Dayya General Manager Novotel New Delhi Aerocity

Other web-users rate our hotel

  • 1,341 reviews 9.5/10 Location
  • 3,429 reviews 9/10 Room
  • 7,566 reviews 9.1/10 Service
  • 86 reviews 8.6/10 WiFi
  • 2,134 reviews 9.3/10 Cleanliness
  • 1,341 reviews 9.5/10 Vibe
  • 1,328 reviews 9.4/10 Breakfast
  • 1,210 reviews 8/10 Comfort

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in New Delhi Hotels