Novotel New Delhi Aerocity

Customer review rating (ALL Rating) 4.1/5 3,181 reviews

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Description

Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman

  • Pet-friendly Hotel* nominal charge applicable

  • In close vicinity to Business Hubs, Entertainment, Clubs, Bars, Restaurants and Shopping Malls

Our accommodation(s)

Hotel location

Novotel New Delhi Aerocity

Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi
110037 NEW DELHI
India

GPS:28.553492, 77.12324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,181 reviews

Customer review rating 4.0/5

Renu S. Solo - Confirmed reviews ALL

My recent trip to India, I stayed on my arrival to hotel Pullman near airport in Delhi, from pick up to room checked in, process was impressive, staff were very polite, very clean hotel & room was great, DM Harsh Dhiman from Pullman is credit to the hotel, he has good quality skills to provide excellent customer service to Guests, each of my visit made Enjoyable as he checked carefully my Request and made all efforts to completed, along this rest of staff too were very polite and never say no to any requests asked. Thank you so much and look forward to visit this hotel in future.

Customer review rating 1.0/5

Khushboo C. Business - Confirmed reviews ALL

It’s horrible experience

Customer review rating 2.0/5

Saurabh G. Families - Confirmed reviews ALL

The staff was not much welcoming, specially at the checkIn. I asked for milk for my kid from phone, but got it after 1 after multiple calls.

Dear Mr. G., Thank you for taking the time to speak with me and for sharing your feedback regarding your recent stay at Novotel New Delhi Aerocity. Please accept my sincere apologies for the inconveniences you experienced, particularly the delay in receiving milk for your child and the lack of assistance with luggage and parking upon your arrival. I regret that we fell short in delivering the warm and attentive experience you deserved. I also understand your disappointment regarding the room upgrade and recognition of your ALL Gold membership benefits. While our records indicate that an upgrade was extended, I appreciate your perspective that the difference in room experience was not meaningful and therefore did not meet your expectations. Your feedback has been shared with the concerned teams for review. Mr. G., we genuinely value your loyalty and patronage. As a gesture, I have arranged for 2,000 ALL Reward points to be credited to your account. Thank you once again for bringing these concerns to our attention. We truly appreciate the opportunity to learn from your experience and hope to welcome you back in the future for a stay that reflects the standards of hospitality we strive to deliver. Warm regards, Sonal Dogra Guest Experience Manager Novotel New Delhi Aerocity 96…

Customer review rating 5.0/5

Vishal C. Families - Confirmed reviews ALL

All accor always takes good care of their patron members

Customer review rating 4.0/5

Sreenivasan S. Families - Confirmed reviews ALL

Small, but comfortable rooms. Good staff in all departments. Quick check in and checkout

Other web-users rate our hotel

  • 1,301 reviews 9.6/10 Location
  • 3,302 reviews 9/10 Room
  • 7,155 reviews 9.1/10 Service
  • 83 reviews 9.1/10 WiFi
  • 2,023 reviews 9.3/10 Cleanliness
  • 1,272 reviews 9.5/10 Vibe
  • 1,214 reviews 9.4/10 Breakfast
  • 1,168 reviews 8/10 Comfort

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