Novotel New Delhi Aerocity

We stayed at Novotel Atrocity during a weekend in Delhi and I happened to be in my room when Mushir and Devendar approached me to clean the room. They were both polite and lovely. They were well organized, well mannered and polite. I am sure hospitality industry will appreciate having more such people. Will encourage Novotel to encourage and retain such wonderful staff.

Mr Ravi Shankar from laundry department provided great service in a very timely manner. He was also very detail oriented with house keeping and went outside his preview to ensure a good catering experience too.

Frequent visitor to this place on my official trips. The staff are really friendly and the food is really nice. Special mention to Ravi from Laundry who was very cooperative and professional .Always feels like home at this place.

Ravi from Laundry service performed his duty very well. He sent my laundry on time and my clothes well prepared and so neat. He also offered if i need any assistance regarding room cleaning. Good Job Ravi. Beside The Service team who did the room cleaning performed their duties very well. I forgot to ask their name. They’re so comited and deliver very giod service even asked me to check if i satisfied with the room cleaning or not. Definitely satisfied. Very helpful and friendly staff. Good Job Novotel New Delhi Aerocity staff.

Went for a dinner. Restaurant and ambience is good but services need to be quick and prompt. They have a busy outlet wherein it sometimes it becomes difficult to look around for people serving. Whe had to wait for quite sometime at multiples instances so that someone can come and attend us.