Pullman Jakarta Central Park 5 stars

Customer review rating (ALL Rating) 4.6/5 1,824 reviews

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Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, 11470 JAKARTA, Indonesia

Description

Hotel extras

  • Part museum, part art gallery : distinctive, industrial-raw

  • Near the airport and adjacent to Central Park Mall

  • Pullman Grand Ballroom hosts up to 5,000 guests for conventions, exhibitions, and large events

  • The first and the only 5-star hotel in West Jakarta

  • Awarded as Best City Hotel & Best Wedding Hotel Indonesia from Asia Pacific Hotel Awards 2017

Our accommodation(s)

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Hotel location

Pullman Jakarta Central Park

Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat
11470 JAKARTA
Indonesia

GPS:-6.17646, 106.790028

Telephone
Fax +62 21 29200099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COLLAGE ALL DAY DINING

International All-Day Dining with modern style and cutting-edge design offering vibrant gourmet experiences through a scrumptious line-up of dishes in buffet or a la carte for breakfast, lunch, dinner, and weekend brunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,824 reviews

Customer review rating 4.0/5

Abdullah A. Friends - Confirmed reviews ALL

I stayed with my friend in double bed room experience is excellent apart from small size of room other than thant was comfortable

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to know that you had a nice and comfortable stay and that your overall experience was excellent. It is always encouraging to hear that our guests enjoy their time with us. At the same time, we appreciate your comments regarding the room size. We understand that room preferences may vary from guest to guest, and your feedback is valuable as we continuously strive to enhance our guest experience. Thank you once again for your kind review. We look forward to welcoming you and your friend back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

Customer review rating 4.0/5

Rinalldo Y. Friends - Confirmed reviews ALL

We stayed in the suite room and the access to the mall is convenient. The room air conditioning was hot though.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed our convenient location and direct access to the mall, and that you chose to stay in one of our suite rooms. At the same time, we sincerely apologize for the inconvenience caused by the air conditioning in your room. A comfortable room temperature is essential for a pleasant stay, and we regret that this aspect did not meet your expectations. Please rest assured that we will share your feedback with our Engineering team for review and improvement. We appreciate your valuable comments and hope to have the opportunity to welcome you back for a more comfortable experience in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

Customer review rating 4.5/5

Scott D. Business - Confirmed reviews ALL

Nice stay

Dear Mr. Scott D., Thank you for taking the time to share your feedback following your recent stay at Pullman Jakarta Central Park. We are delighted to learn that you had a nice stay and that our team contributed positively to your experience. Your kind words regarding the friendly and helpful service are truly appreciated. We are especially pleased to hear about the memorable assistance provided by our team member at the BUNK Lobby Bar, who helped with recommendations around Jakarta and made you feel welcome throughout your visit. It is also wonderful to know that you enjoyed your accommodation, breakfast, cleanliness, Wi-Fi, and seamless arrival and departure experience. We are equally grateful for your recognition of our sustainability efforts, particularly our initiative to reduce single-use plastics through the use of glass bottles. Thank you once again for choosing Pullman Jakarta Central Park. We look forward to welcoming you back on your next visit to Jakarta. Warm regards, Diana Afriza Asst. Guest Experience Manager

Customer review rating 4.0/5

Mamta J. Business - Confirmed reviews ALL

I liked the breakfast also loved that you had yoga mat and weights in the room

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you had a comfortable stay and enjoyed our breakfast offerings. It is also wonderful to hear that you appreciated the in-room wellness amenities, including the yoga mat and weights. We understand the importance of maintaining a healthy routine while traveling, and we are glad these facilities enhanced your experience. Thank you once again for your kind feedback. We look forward to welcoming you back to Pullman Jakarta Central Park for an even more enjoyable stay in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

Customer review rating 3.5/5

Lisa C. Couples - Confirmed reviews ALL

Close to malls and airport.

Dear Valued Guest, Thank you for taking the time to share your feedback and for your loyalty as an ALL Gold member. We are pleased to know that you appreciated our convenient location, with easy access to the airport and nearby shopping destinations. However, we are sorry to learn that your overall experience did not meet your expectations. We regret that our hotel's design and décor did not fully align with your preferences, and we sincerely apologize for the cleanliness and maintenance issues you encountered. Finding dust in the room and experiencing a shower drainage problem are certainly not reflective of the standards we strive to uphold. We understand how frustrating it can be when room maintenance concerns impact the comfort of your stay. We also appreciate your candid comments regarding our sustainability initiatives. While we remain committed to environmentally responsible practices, we fully agree that these efforts should never come at the expense of guest comfort, cleanliness, and proper room maintenance. Your feedback has been shared with our Housekeeping and Engineering teams for immediate review and corrective action. Thank you once again for bringing these matters to our attention. We value your feedback and hope to have the opportunity to restore your confidence in a future stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Other web-users rate our hotel

  • 889 reviews 9.6/10 Location
  • 1,039 reviews 7.8/10 Room
  • 1,464 reviews 9.4/10 Service
  • 11 reviews 8.9/10 WiFi
  • 419 reviews 9.2/10 Breakfast
  • 414 reviews 8.7/10 Cleanliness
  • 127 reviews 6.1/10 Value

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