ibis New Delhi Aerocity 3 stars

Customer review rating (ALL Rating) 3.6/5 4,403 reviews

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ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport, 110037 NEW DELHI, India

Description

Hotel extras

  • Located in Aerocity, the business and hospitality district, 12 minutes away from IGI Airport

  • In close vicinity to shopping malls including DLF Promenade, Emporio and Worldmark Aerocity

  • Stay connected with high-speed Wi-Fi, modern business facilities, and easy Delhi metro access

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Outdoor Swimming pool

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room Twin Bed

Photo out of - Standard Room Twin Bed

Our well-designed, modern Twin Rooms feature the signature Sweet BedTM for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
3
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
  • Accessible room
See availabilities

Stay in a Pool view room and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

  • Views:

    Pool side

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Stay in a Pool view room and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

  • Views:

    Pool side

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Upgrade your stay with complimentary one-way airport transfer, 30% off food and soft beverages, 2 complimentary laundry items per day, and 2 complimentary beer per day

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

See availabilities

Upgrade your stay with one-way complimentary airport transfer, 30% off food and soft beverages, 2 complimentary laundry items per day, and 2 complimentary beer per day

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

See availabilities

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport
110037 NEW DELHI
India

GPS:28.551095, 77.123154

Telephone
Fax +91 11 4302 0222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 445 rooms
  • One room for people with reduced mobility
  • 70 connecting rooms
  • 445 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Currency exchange

  • Currency exchange

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Business

6 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Board games available

Well-being

Swimming Pool

  • Outside
  • On site

Gymnasium

  • On site

SPICE IT

Photo out of - SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind over a drink and quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4 am to 12 noon.

Cooking style
International
Capacity
112
Accessibility
Accessible service
110037 New Delhi, India
Telephone +91 11 4302 0202

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind over a drink and quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4 am to 12 noon.

Our outdoor swimming pool is ideal for fitness, fun, relaxation and offers a comfortable lounging area.

The hotel has 300 sq m of venue space for wedding receptions and functions and offers multi-cuisine dining options and themed setups for various events.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  4,403 reviews

Customer review rating 1.5/5

Sangeeta H. Couples - Confirmed reviews ALL

Dear Sangeeta H., Thank you for sharing your experience with us. I am truly sorry to learn about the cleanliness and air quality issues you encountered during your stay. Guest comfort is our priority, and we appreciate your kind words about our concierge and restaurant teams, as well as the breakfast service. Your feedback is valuable and will be taken under consideration as we strive to improve our services. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 4.5/5

Amit U. A. Business - Confirmed reviews ALL

Dear Amit U. A., Thank you for your positive feedback. We appreciate your understanding regarding the check-in process and are pleased to hear that our manager was able to assist you. Your satisfaction is important to us, and we hope to welcome you again soon. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 2.0/5

Priya S. Couples - Confirmed reviews ALL

Dear Priya S., Thank you for your feedback regarding your recent stay. I regret to hear that the room did not meet your expectations and that you found the washroom space limited. Your comments about the breakfast experience are also noted. We appreciate your insights as we strive to enhance our guest offerings. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 0.5/5

Ritika K. Business - Confirmed reviews ALL

Dear Ritika K., Thank you for sharing your feedback. We regret to learn that your experience did not meet your expectations, particularly regarding the room quality. Your comments are valuable to us as we strive to enhance our services. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 3.0/5

Saneep K. M. Business - Confirmed reviews ALL

Dear Saneep K. M., Thank you for your feedback. We regret to hear about your concerns regarding the quality of drinking water. Your comments are valuable to us and will be taken into consideration as we continually strive to enhance our guest experience. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 5.0/5

Vikas K. Business - Confirmed reviews ALL

Waiting time at check in needs small improvement.

Customer review rating 1.5/5

Sangeeta H. Couples - Confirmed reviews ALL

Mold and damp stale terrible to breath in room with no option to even open the window to circulate fresh air. Felt sick the next morning. 3 stars to appreciate the concierge and the restaurant staff for their service oriented demeanor also the breakfast.

Dear Sangeeta H., Thank you for sharing your experience with us. I am truly sorry to learn about the cleanliness and air quality issues you encountered during your stay. Guest comfort is our priority, and we appreciate your kind words about our concierge and restaurant teams, as well as the breakfast service. Your feedback is valuable and will be taken under consideration as we strive to improve our services. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 4.5/5

Amit U. A. Business - Confirmed reviews ALL

It was good, There was a Que for check-in, Manager especially came out and helped in check-in fater

Dear Amit U. A., Thank you for your positive feedback. We appreciate your understanding regarding the check-in process and are pleased to hear that our manager was able to assist you. Your satisfaction is important to us, and we hope to welcome you again soon. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 2.0/5

Priya S. Couples - Confirmed reviews ALL

Room had outdated fittings and the washroom was small and shaped to be a little too compact for comfort. Bedding was comfortable. Breakfast was average at best.

Dear Priya S., Thank you for your feedback regarding your recent stay. I regret to hear that the room did not meet your expectations and that you found the washroom space limited. Your comments about the breakfast experience are also noted. We appreciate your insights as we strive to enhance our guest offerings. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 0.5/5

Ritika K. Business - Confirmed reviews ALL

expected a lot better in terms of room and everything for the amount paid. Much below expectations

Dear Ritika K., Thank you for sharing your feedback. We regret to learn that your experience did not meet your expectations, particularly regarding the room quality. Your comments are valuable to us as we strive to enhance our services. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 3.0/5

Saneep K. M. Business - Confirmed reviews ALL

The drinking water quality is very poor!

Dear Saneep K. M., Thank you for your feedback. We regret to hear about your concerns regarding the quality of drinking water. Your comments are valuable to us and will be taken into consideration as we continually strive to enhance our guest experience. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 4.0/5

Ramjee P. Business - Confirmed reviews ALL

No toiletries like Dental and shaving accessories.

Dear Ramjee P., Thank you for your feedback. We appreciate your positive rating and understand your concerns regarding the availability of toiletries. We strive to enhance our guest experience and will consider your suggestions for future improvements. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 5.0/5

Vamsi K. G. Business - Confirmed reviews ALL

Good

Dear Vamsi K. G., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you found your experience comfortable. Your kind words motivate us to continue providing excellent service. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 3.0/5

Saksham B. Couples - Confirmed reviews ALL

room was nice and service was good, but room didnt smell the best. wasnt pleasant, could be better. especially the mattress

Dear Saksham B., Thank you for your feedback. We appreciate your compliments regarding the room and service. However, we regret to hear that the odor in your room did not meet your expectations. Your comments are valuable, and we will consider them for future improvements. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 4.5/5

Ian C. Solo - Confirmed reviews ALL

Breakfast and evening meals were good. Staff were friendly. Rooms could do with refresh ( especially bathroom ) but were very clean. Pillows very limp. Good to have a pool area. Overall I had an excellent stay and would recommend

Dear Ian C., Thank you for your feedback. We are pleased to hear that you enjoyed the location, dining options, and friendly service. Your comments regarding the room refresh and pillow comfort have been noted, and we appreciate your recommendation. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 0.5/5

Pravin S. M. Business - Confirmed reviews ALL

1. The towels were unclean, appearing extremely old and worn. 2. Complimentary toiletries were entirely absent. Given that we are paying for our comfort at what is considered a 3-star hotel, we naturally expect a commensurate level of service.

Dear Pravin S. M., Thank you for sharing your feedback. I sincerely apologize for the condition of the towels and the absence of toiletries during your stay. Your expectations are important to us, and I appreciate your concerns regarding service levels. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 2.5/5

Don R. Couples - Confirmed reviews ALL

Not picked up at Airport as planned

Dear Mr. R., Thank you for sharing your feedback regarding your experience at ibis New Delhi Aerocity. I sincerely apologize for the discomfort caused by the unpleasant smell and the miscommunication regarding your airport pickup. Your concerns are important to us and will be reviewed. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 2.0/5

Iouri O. Solo - Confirmed reviews ALL

The room is fine, the bottled water is provided. The shower is made of cheap plastic but actually is good. The worst thing is the breakfast: only indian very spicy food. No cheese, no ham, no yougurts, nothing. Tje only thing I could eat was scrambled eggs and cheap saussiges. It is supposed to be an international hotel, so with not only local food.

Dear Iouri O., Thank you for taking the time to share your feedback regarding your recent stay at ibis New Delhi Aerocity. I appreciate your comments about the room and bottled water provision. However, I regret to learn that our breakfast offerings did not meet your expectations. We strive to provide a diverse menu to cater to our international guests, and your observations regarding the variety will be taken into consideration for future enhancements. Thank you once again for your insights. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 5.0/5

T V. D. R. R. Business - Confirmed reviews ALL

Good Location

Dear T V. D. R. R., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location and had a good experience. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Sunaina Manerker Resident Manager ibis New Delhi Aerocity

Customer review rating 0.5/5

Andrew J. Solo - Confirmed reviews ALL

Room was full of toxic solvent fumes from renovation Felt poisoned and sick in the morning Paid 24K INR to shorten my lifespan A horror hotel

Customer review rating 5.0/5

Jayesh P. Business - Confirmed reviews ALL

I appreciate super support from Ronak Sedhani and Abhishek Lamba. They provided excellent service during my stay, I am thankful to both of them to make my stay pleasant. I enjoyed my stay. Thank you Abhishek and Ronak for all you do for your customers.

Customer review rating 1.5/5

Vinod C. Business - Confirmed reviews ALL

Took very long time for check in and check out. Check out especially took 20-25mins and still received a wrong billing address of my office.

Customer review rating 3.0/5

Syed M. A. Couples - Confirmed reviews ALL

Difficult to Reserve…Difficult to Access or Connect…Remote Online payment not possible…Food was pathetic

Customer review rating 3.0/5

Saransh K. Business - Confirmed reviews ALL

I observed while cleaning my room , they placed the pillows and blanket over my luggage and trolley bag which is literally very unhygenic. It was liferally a daily struggle to use accor points at the restaurant / at room dining. Please clarify the restrictions on usage of accor points . I see accor promotes a lot to become member and use points , so why is it daily a chaos with restaurant even though i am a silver member ?

Other web-users rate our hotel

  • 2,211 reviews 9.6/10 Location
  • 5,551 reviews 6.3/10 Room
  • 10,080 reviews 8.8/10 Service
  • 68 reviews 7.7/10 WiFi
  • 3,087 reviews 7.3/10 Cleanliness
  • 1,151 reviews 8/10 Breakfast

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