Customer review rating 4.0/5 1,998 reviews
13 fully-equipped meeting rooms (600 m2 total)
Large 180-space car park above ground
100% free fiber WiFi
Near Lac de Maine, Atoll shopping mall and Terra Botanica theme park.
New bedding for optimal comfort!
Check-in from 12h00
Check out up to 12h00
We aim to make sure your stay is enjoyable, with a wide range of rooms to choose from: a room with large bed, twin beds, 6.6 ft (2 x 2 m) king size bed or a Privilege Room for optimum comfort. For family holidays choose our connecting family rooms or suites.
Classic Room - 1 double bed
Classic Room - twin beds
Superior Room - 1 king-size bed
Privilege Room - 1 double bed
Number of meeting rooms: 16
Maximum size: 250 m²
Maximum capacity: 300 people
Maximum banquet capacity: 200 people
100% genuine reviews from our guestsFind out more
Overall: poor and not value for money. A very disappointing stay.
Lucy H. Friends - 23/07/2021 Confirmed reviews ALL
1. You state that booking a Privilege room comes with the following “Comfort Features Shoe polisher, Slippers, Opening windows, Alarm clock, Soundproof room, Double Glazing, Soundproof doors, Blackout Facilities, iPhone/iPad docking station, satellite television and exclusive high-end Mercure bedding...” 2. The bed mattress and pillows very hard and made it very difficult to sleep. If they were memory foam, they are nothing like the memory foam mattress and pillows we have at home. 3. The Duvet was not a summer duvet; that is low tog. This added to the inability to sleep and necessitated taking the duvet out of its covering. 4. The noise from the air conditioning meant that it had to be turned off at night. 5. There were no extra pillows or different style of pillows. 6. There was only 1 cushion. 7. The soundproofing is inadequate. For most of the Friday night there was loud noise from motorbikes going up and down the road. 8. The bathrooms need a complete refurbishment. The shower when in use spills over on to the floor, the paintwork is in poor condition, there are holes in the wall and a black area on the edge of the bath. 9. The furniture was damaged with more than just wear and tear. 10. Television with satellite channels only had French channels. 11. Only one room had an iPhone/iPad docking station. 12. We were overcharged and then had to wait 3 days to be reimbursed. Doubling a bill is not a minor error and an apology should come with a goodwill gesture. Overall: poor and not value for money. A very disappointing stay. We were so looking forward to staying for what we thought would be a comfortable and restful stay; it was anything but that. Sadly, we will not be staying again and we will not recommend this hotel as a place to stay in Angers.
Marc Business - 12/02/2020 Confirmed reviews ALL
the hotel is a bit old. toilets are not working properly (i have been in 2 different rooms). When I asked for a late checkout as a gold member it was first refused, then finally accepted up to 1 pm.
Edward Business - 27/01/2020 Confirmed reviews ALL
Friendly and helpful staff. Nice breakfast buffet. Great croissant-truly delicious
Good clean helpful
Paul L. Friends - 23/10/2019 Confirmed reviews ALL
City break inAngers. Not far away from ESSCA (30 mn walk on a nice path)
Jean-luc Families - 08/10/2019 Confirmed reviews ALL
Comfortable room, pleasant bar, nice people, not overcrowded.
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