Mercure Angers Lac de Maine Hotel 4 stars

The staff in the hotel were very good a and accommodating and gave excellent customer service However the bedrooms are very poor, and greatly in need of being refurbished, just because you put WiFi docks and coffee machines in the room it does compensate for the very poor condition of decoration and general upkeep of the room, the bathroom was particularly very poor, bath sealant black and mouldy. Skirting boards very dirty, built up over several years , room very small. The room being on the front overlooked the area people smoke in outside the front door, conversations at 2.00 in the morning from smokers was not needed All in all not a good experience so much so we will not be staying in a Mercury again, I have cancelled a further stay at a Mercury later in our trip on the state of this hotel Mercure used to stand for quality, however certainly not so today Mike W.

Hôtel was quiet clean and well run

Satisfactory. A little disappointed to find no dining facilities but food options were locally available.

Excellent

Friendly Welcome. Excellent Room. Breakfast not very varied.

Satisfactory

We recently arrived really late, tired and hungry at Angers to be greeted by a warm, sympathetic reception who quickly sorted out our confusing booking confirmation and provided a delectable light snack which suited really well. A good night's sleep.

Too far from the centre to be a good option for tourists. Fairly easy to access from freeway network, right beside a shopping centre. It was quiet but far from full so hard to judge. Restaurant closes some nights so check if you wish to use it. An older property that is probably close to refurbishment time.

positive: free parking, good restaurant, friendly staff, excellent breakfast buffet can be improved: staffing at the bar. I had to wait 10 minutes before being served, because there was nobody attending the bar.

The Mercure is a little way out of town but it is on a very convenient bus route to the center. At the w/e the restaurant is closed for dinner but they were able to provide a really excellent "snack" which actually comprised a pate starter and a risotto. Staff were very friendly and helpful and we enjoyed our stay.

We knew we were booking a Mercure in a commercial zone that caters to business people on a Sunday night, so we knew the restaurant would be closed. The room, though a bit worn, was clean, nice-sized, and the bed was comfortable. The staff were all friendly and helpful. Our only complaint was no electricity near the bed, but an extension cord was readily available from reception. Breakfast was a full buffet and well-tended. We enjoyed our stay and slept well.

Everything is OK except not working air conditioner. Location is not so good if you want to see a castle or other things. Maybe this hotel is for just business stay. Breakfast was totally OK. Just near by, there is big supermarket.

Situated on the outskirts of Angers close to the Grand lac du Maine. We walked to the town centre (45mins) and visited the chateau. Helpful receptionist. Comfy room, great shower. Good choice for breakfast and news sheets for various nationalities. Dinner excellent and great value. Also a good bar.

We wanted to spend a night in Angers and chose the Mercure as it had secure parking. It is right next to a shopping centre but is not far from the city centre, easy to find, is right next to the ring road and is quiet. We ate in the restaurant in the evening as we were tired and were delighted with the dinner- it was delicious and very well presented and not expensive. The staff were delightful too.

I stayed one night for business. The staff were helpful and polite, and the premises clean, and the service was good. I would stay there again, both due to convneinece and because the overall service was good.