Mercure Angers Lac de Maine Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 581 reviews

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Description

Hotel extras

  • Electric charging station: 150 KWH and 22 KWH

  • Large 180-space car park above ground

  • 100% free fiber WiFi

  • Near Lac de Maine, Atoll shopping mall and Terra Botanica theme park.

  • New bedding for optimal comfort!

Our accommodation(s)

Hotel location

Mercure Angers Lac de Maine Hotel

2 allée du Grand Launay
49000 ANGERS
France

GPS:47.468616, -0.593973

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE DIFFEN

Le Diffen invites you to dine on fine regional cuisine in a warm, modern setting. The restaurant is air-conditioned and non-smoking. Room service available. At weekends, the restaurant is open to groups and parties on request. Free Wi-Fi.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  581 reviews

TripAdvisor Rating  3.5/5  726 reviews

Good stay

Customer review rating 4.0/5

Jessica Couples - Confirmed reviews ALL

Nice room and staff

Dear Jesscia, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed your stay at our Hotel. We are happy that you found our room nice and our staff friendly. We will continue to work hard to ensure that our guests have a comfortable and enjoyable stay. We hope to see you again soon for another memorable experience. Kindest regards, M.Nachez / General Manager

Business Trip

Customer review rating 4.0/5

Danny Business - Confirmed reviews ALL

Very attractive hotel on design of corridor- red and black color .

Dear Danny, Thank you for your review of Hôtel Mercure Angers Lac de Maine. We are glad to hear that you find the design of our corridors attractive. At Hôtel Mercure Angers Lac de Maine, we strive to provide our guests with a pleasant and comfortable experience by creating an environment that is both inviting and modern. We hope that your stay was enjoyable and look forward to serving you again in the future. Manager Gabriel Nachez

All Saints Day

Customer review rating 3.5/5

Terry G. Couples - Confirmed reviews ALL

The welcome and room were all good. However, we were not aware it was a public holiday and that the Hotel Restaurant was closed. Apparently we were advised by email but the only mail received was in French so I had no idea what it said. My booking confirmation was in English

Dear TERENCE g., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We said to our assistance that the mail sent was in french. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monsieur Nachez/ Hotel Manager

Very nice, newly renovated hotel.

Customer review rating 5.0/5

K.d. Couples - Confirmed reviews ALL

Modern, renovated rooms, free Nespresso coffee, very friendly staff, big private parking, quiet hotel.

Dear JOCHEN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mister Nachez/ Hotel Manager

The staff were excellent.

Customer review rating 4.5/5

John S. Couples - Confirmed reviews ALL

During my stay I had a tooth abcess resulting in a swollen cheek. I was visiting from England and do not speak french and I was very grateful to Timothy on the check in desk, it was Sunday and he was able to find me an emergency appointment with a local dentist. I had a root canal and got a prescription for the antibiotics. This was a brilliant example of a member of staff going the extra mile to help a customer. Good breakfast, good sized rooms and ample parking. The only negative was that someone decided it was ok to vape at breakfast, not the hotels fault, but made me leave breakfast early, I recently had eye surgery and find vapes very irritating on my eye.

Dear LYNN S., We very much appreciate your comments regarding your stay at the Hotel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We note your disapointment about the guest using vape in the breakfast room. Using vape or smoking is completly forbidden inside the hotel but some guests, sometimes, don't respect and that's a shame. We are really sorry about that incident. We really hope you are better about your teeth. We will tell Timothée how helpful he was for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mister Nachez/ Hotel Manager

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Other web-users rate our hotel

  • 135 reviews 7.8/10 Location
  • 347 reviews 7.7/10 Room
  • 399 reviews 9.5/10 Service
  • 5 reviews 6.2/10 WiFi
  • 153 reviews 8.8/10 Breakfast
  • 116 reviews 5.4/10 Vibe
  • 83 reviews 6.9/10 Cleanliness
  • 75 reviews 2.7/10 Value

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