Novotel Suites Malaga Centro Hotel 4 stars

Good service. Problem with us being locked in the room dealt with well.

Always a nice welcome from the reception team, very friendly and professional Breakfast is quite good even post covid, no eggs though Beds are hard in some rooms

Hotel is nice but Covid era breakfast is definitely not worth 12€

The hotel has a great location with most of the things in walking distance. The rooms are clean, spacious and the staff is very friendly and helpful.

My family and I stayed at Novotel Suites Malaga Centro after our flight home was cancelled and our new flight was a day later than planned. It was really easy to book online through their website, and we were even able to book breakfast and late checkout (5pm). As a family of four travelling with two young children, it was really important to us to have a room that would fit all four of us comfortably, and be close to the center of town so that we could use this time to see the sights. Novotel Suites Malaga Centro was exactly what we were looking for! When we arrived at the hotel there was hand sanitizer gel available for guests to use, both staff and guests were wearing masks & practicing social distancing, and there were signs up to remind people to use the gel, wear a mask, and keep their distance from other guests. Check-in was really simple, we were given two room keys, A map of the city, and a Covid-19 information sheet on what the hotel is doing to keep guests safe, and what is expected from guests. We were also given a breakfast ordering form to fill in and hand in that evening to put in our order for the following morning. Guests could choose to have their breakfast delivered to their room, or eat it down in the breakfast area where is would be served to you on a tray. The room was big, spacious, and well designed. There was plenty of space to store our luggage, ample cupboard and drawer space (there was even a hairdryer in one of the draws), an in room safe, a clothes rail for hanging jackets, and a bathroom with separate toilet. Best of all, we each had a proper bed with a proper mattress to sleep on! Our first impressions were that this room ticked all of our boxes, and more than lived up to our expectations. Being a suite, our room came complete with a small kitchenette area complete with kitchen sink, mini fridge, kettle, cups, and tea, coffee, biscuits etc. There was a complimentary bottle of water in the fridge, and you could order extra milk etc from reception, along with a whole range of other things like cutlery, plates, extra cups, dental kits, shaving kits, sewing kits etc. There was even a dining table and chair. As for the beds, there was a king size bed, and they had converted the sofa into two single beds with proper mattresses (perfect for adults as well as children). All the beds were super comfy, there were plenty of pillows, reading lamps, and the main lights could be controlled by switches next to the main bed, as well as switches for the lights around the sofa area next to the sofa. We all had an excellent nights sleep! The only downside was that a mosquito somehow found it’s was into the room, and the room was so big that we couldn’t catch it, so we did end up with a few new bites. These things can’t be helped..even mosquitos enjoy a good hotel room! The Bathroom was amazing! There was a full sized bath complete with shower head, and a separate walk in shower with two types of shower head, a normal one, and a rain shower. We all agreed that the rain shower was the best thing ever! Most importantly, having the toilet in a separate room from the bath and shower meant that people could use the bathroom without being disturbed by anyone wanting to use the toilet (there is nothing worse than jumping in the shower and suddenly one of the kids needs to use the toilet). Breakfast was delicious! My husband and I opted for the Classic Spanish breakfast which came with Spanish ham, cheese, two bread rolls, two mini pastries, a pot of grated tomato (very typical in Spain), a pot of olive oil, a selection of jam, butter, a choice of a piece of fruit, a glass of orange juice, and a choice of hot drink. The kids breakfast came with one bread roll, one mini pastry, a small bag of chocolate chip cookies, a selection of jam, butter, a choice of a piece of fruit, a glass of orange juice, a packet of Nesquik chocolate powder, and a choice of hot or cold milk (to add the Nesquik to). Whilst I was happy with the adult breakfast (although I would have liked a yogurt with mine), I found the children’s one lacking substance and overloaded with sugar. They were not offered any meat or cheese or yogurt or cereal, and whilst I am sure that the staff would have given them anything extra that they asked for, it did feel awkward having to ask, especially as there was only one member of staff serving breakfast So we didn’t like to disturb him. Luckily, I actually had the foresight to bring a pack of York style ham with us to add to their breakfast, but that didn’t stop them from each eating an extra bread roll and mini pastry each from mine and my husband’s breakfast. Being growing boys, who both play rugby and eat like little horses most of the time, they were super hungry after walking over 17,000 steps around Malaga the day before (including up and down to the Castle on top of a hill). It would also have been nice to have been offered water at the start of breakfast (instead of having to ask for some), and to have been offered more tea or coffee part way through. My suggestion would be to have an order form for the kids breakfast so that they can pick extras like ham, cheese, yogurt etc, and have a member of staff ask if anyone wants anymore to eat or drink. It was so handy having our room until 5pm as our flight was leaving at 8:25pm, so we were able to go for another mammoth walk, have lunch, and still come back to have a quick shower and relax before heading to the airport. Check out was super easy as we had already paid For everything online, so it was literally just a case of handing in our keep and letting them know that we were checking out. We would definitely recommend Novotel Suites Malaga Centro If you are staying in the heart of Malaga. It’s a lovely city with lots to see and do, and this was a great hotel to stay at whilst in the city! We will definitely be back in the future!

Perfect location, excellent service and value for money

Excellent as previous stays.

good news ! novotel suites malaga centro are up and running again ! quiet , perfectly located and near to the best shop in town el corte ingles .a couple minutes walk from malaga centro metro station and its quick link to airport for +/-2 euro .my spacious, spotless room had an excellent view of city and montes de malaga hills. what more could you want ? service was impeccable ,helpfullness was excellent .I have stayed many times before and will again in the future . thanks to the entire team !

Check in was fast and very friendly. The receptionist were helpful and sorted all my issues out. Every question got answered fast and friendly. Room was clean and the shower was great. it is only a 5 Minute walk to the, Food Market, Shopping and Tapas Areas.

The Novotel Suites Malga Centro restored our high opinion of the Novotel brand. It was just the opposite of The Novotel Suites Paris. We were made to feel welcome at all times. All the staff were excellent and always helpful. So much so that we intend to return next year.

Rooms we’re far too hot , 30 degrees on thermostat , when I asked why I was told no air conditioning as it was turned off for winter ! we were told to open the windows . One child got 13 mosquito bites another 10, husband got 4 on his face as did another child, they were all in a great deal of discomfort , we had to buy spray for the rooms we had 2 suites , plus wear repellent at night , it could all have been avoided if we had been able to turn on air conditioning and keep windows shut. Take repellent if you are prone to bites and don’t like sleeping in a furnace .

This is the 9th year we spend Christmas holidays in Malaga and at the Novotel Suites Malaga Centro. We are already looking forward to our 10th holidays next year. Every year we have our expectations exceeded. It is lovely to see the same members of staff year after year. This to me is an example of a Business that is not only interested to satisfy customers but also, workers. We can see the commitment of members of staff in all areas. Receptionists, breakfast team and cleaners work very well together helping each other. This is so great to see! This year I have highlight changes in the breakfast area. Plastic packages were mostly removed and there were signs to make clients aware of the value of food motivating guests to avoid food waste. We are very grateful for the morning happiness of Alicia, Rosio and Mariana. They are always smiling early in the morning; despite the demanding work they face to satisfy all food requirements at the busy season. I also would like to say my special thanks to Sergio, Ana, Alba and Fernando to be always available when we most need at the reception showing their wonderful skills to deal with many languages and different cultures. Members of staff in the background also made our stay great. For example, we do not see cleaners very often but their work is very visible. Our bedroom was always quickly cleaned and the covers changed frequently. I know how hard it is and I can only praise their work which made us feel so comfortable every day. Maintenance of bedrooms were also at the highest standard. Thank you so much again and Happy 2020!

This is our 4th trip to Malaga and our 4th stay at this hotel. It is very conveniently situated- a 5 minute walk to the centre- but it is quiet, the rooms are spacious, the staff are efficient and charming and breakfast is copious. The lady who manages breakfast is adorable.

I slipped on floor of shower when getting out. I bruised arm and leg. Fortunately I didn't hit my head and I am relatively agile or it could have been much worse. The room was comfortable, quiet and good location

We reserved a suite to give us a little freedom from eating in restaurants during our etended journey through Spain, This one failed to live up to expecations. The facilities were only a small kettle which leaked, an espresso machine that didn't work, a tiny microwave, 2 paper cups, no plates, no cutlery and not even a dishcloth to wipe up spils. The tiny cubbyhole "kitchen" was not cleaned during our 3 night stay. The inclusive mini bar had 1 small bottle water, 1 can Coke, 1 can lemon tea for the 2 of us. The bed was a smallish double, and we had to ring down for towels. On the plus side the shower was good and it was a fairly short walk into the City.