ibis Malaga Centro Ciudad 2 stars

Customer review rating (ALL Rating) 4.3/5 878 reviews

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ibis Malaga Centro Ciudad - Image 1
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ibis Malaga Centro Ciudad - Image 4
Cerrojo 1, Num Reg T H MA 01981, HOTEL CIUDAD 2*, 29007 MALAGA, Spain

Description

Hotel extras

  • Ideal and affordable hotel next to the cathedral and the Picasso Museum

  • Sustainable circular design for eco-responsible travellers

  • 24-hour bar: tapas, coffee, and a modern, social atmosphere

  • Free fast WIFI and comfortable teleworking spaces

  • Quick access to the station, beaches, and shopping areas

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 single beds

Photo out of - Superior Room with 2 single beds

Designed for two, this modern room has twin beds, a desk, adjustable air conditioning, free WIFI, 42" LED TV, and private bathroom. Ideal for friends or business trips near Malaga's top attractions.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

With the new Sweet bed by Ibis, the new Ibis room has the latest comfort: double bed and a sofa bed, desk, Internet, wooden floor, flat-screen LCD TV with the best channels and bathroom with shower.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Spacious premium room with double bed, 42" TV, coffee maker, minibar, desk, fast WIFI, air conditioning, and bathroom with large shower and bath amenities. Ideal for long stays or exclusive getaways.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

For couples or singles, this bright room has an accessible double bed, desk, air conditioning, 42" TV, high-speed WIFI and accessible bathroom, shower and hairdryer. Comfort in Malaga's historic center.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

See availabilities

Hotel location

ibis Malaga Centro Ciudad

Cerrojo 1, Num Reg T H MA 01981, HOTEL CIUDAD 2*
29007 MALAGA
Spain

GPS:36.720999, -4.42587

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 189 rooms
  • 3 rooms for people with reduced mobility
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge
  • On site
  • Indoor parking
  • Private
  • 48 parking spaces
  • Max Limited Height: 2.2 m / 7.218 ft

  • Parking pricing: 1.70 € 1.7 EUR Per hour

BAR

Non contractual photo

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Bar for hotel customers only

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

The hotel bar, open to all, is ideal for coffee, soft drinks, or cocktails in a modern, cozy setting. A perfect spot to unwind after sightseeing or enjoy time with friends or colleagues.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  878 reviews

Customer review rating 2.5/5

Miroslav K. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Kirsten W. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Susan J. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Susan P. Friends - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Malaga Centro.

Customer review rating 3.5/5

Priscilla L. Couples - Confirmed reviews ALL

Dear Priscilla L., Thank you for taking the time to tell us about your experience at the ibis Malaga Centro Ciudad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Malaga Centro.

Customer review rating 4.0/5

Kirsten W. Families - Confirmed reviews ALL

We stayed for 3 nights at the ibis hotel as a mum and daughter. the rooms were safe and comfortable and clean and the hotel was in a great location! super central. The staff we so friendly and helpful during our stay. Our only downside would be the noise from people walking room in the room above at night, however this is no fault of the hotel and would be dependent on the guests staying. Thank you for our stay

Customer review rating 0.5/5

Susan J. Couples - Confirmed reviews ALL

Hotel fire destroyed all of our belongs including precious items of sentimental value.We also had to change our forward travel plans. The Ibis team have managed the situation as well as possible. I not that my credit card has been charged for the stay - I hope this will be reversed as we were only in the hotel for a few hours

Customer review rating 4.5/5

Susan P. Friends - Confirmed reviews ALL

Nespresso coffee in the room. Staff, after encouragement and waiting, took suitcase to car park as neither lift working on departure. Plenty of seating for breakfast and foyer armchairs. Access to Malaga bridges over canal perfect. Room first class for all basic needs, great views from 4th floor. Aircon worked a treat. Definitely only place for me to stay in Malaga.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Malaga Centro.

Customer review rating 3.5/5

Priscilla L. Couples - Confirmed reviews ALL

The location is perfect and it is easy to access the town centre. The staff are friendly and helpful. The breakfast is good and food is good too. I think it would be perfect if the shower tray is fixed because it is a bit leak. There is water on the floor after taking shower every time. Then it makes the bathroom door cannot be closed.

Dear Priscilla L., Thank you for taking the time to tell us about your experience at the ibis Malaga Centro Ciudad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Malaga Centro.

Customer review rating 4.5/5

Steven C. Couples - Confirmed reviews ALL

Good four day stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Málaga Centro.

Customer review rating 5.0/5

Mika W. Families - Confirmed reviews ALL

Very good!

Dear guest, We very much appreciate your comments regarding your stay at the ibis Malaga Centro Ciudad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Malaga Centro Team

Customer review rating 3.5/5

Stephen R. Solo - Confirmed reviews ALL

Good location, not too far from the main train and bus stations. Close to the old city, good for visiting museums, galleries and main places of interest.

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Malaga Centro Team

Customer review rating 5.0/5

Jo-anne P. Couples - Confirmed reviews ALL

Well located. Clean. Comfortable. Friendly. Great breakfast. Will.return.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Málaga Centro.

Customer review rating 3.0/5

Ian B. Couples - Confirmed reviews ALL

Bed was comfortable, hotel was noisy. Doors were banging shut in corridor, room above sounded as though furniture was being moved about and constant walking sounds on wooden floor. Disappointed of cost to leave baggage when checking out of room early.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Ibis Málaga Centro.

Customer review rating 3.5/5

Mary H. Couples - Confirmed reviews ALL

As expected, a very small and basic room - but clean. Friendly staff. The price is good - and the location very good - close to railway station and airport bus stops.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Málaga Centro.

Customer review rating 4.5/5

Kerry P. Couples - Confirmed reviews ALL

This Ibis was recently refurbished and has nice spacious rooms. Great location and good vfm.

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Malaga Centro Team

Customer review rating 5.0/5

Brian M. Couples - Confirmed reviews ALL

We stayed at the hotel for a week. Great selection at breakfast and friendly professional staff.Hotel is in a great location. Definitely stay again

Dear guest, We very much appreciate your comments regarding your stay at the ibis Malaga Centro Ciudad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Malaga Centro Team

Customer review rating 4.0/5

Reginald M. Couples - Confirmed reviews ALL

Overall, a comfortable stay. Breakfast was excellent & having water available in lobby was a really nice gesture. However, there were long delays at reception (eg asking a simple question took ages & checking in took a long time, even after having done so on-line), there was very little information available (eg check-out time nowhere visible & not with key-card) and our bathroom needed attention (eg shower door wouldn't close & water spilled out on floor).

Dear Guest, Thank you very much for sharing your experience with us. We are pleased to hear that, overall, you enjoyed your stay. We are sorry for the inconveniences you mentioned, and we will take your comments into careful consideration in order to improve our reception service, the clarity of information provided to guests, and the maintenance of our rooms. We hope to have the opportunity to welcome you again in the future and provide you with a fully satisfactory experience. Kind regards, Ibis Malaga Centro Team

Customer review rating 2.0/5

Georgios S. Couples - Confirmed reviews ALL

The hotel has some positives, particularly the location, the professionalism of most staff and the way management stepped in to resolve issues such as offering late check-out. However, the overall experience was significantly impacted by major operational and comfort issues. The most serious concern is soundproofing, or to be better put the complete lack of it whatsoever. Noise from neighboring rooms, the hallway, doors slamming, and outside are audible at all times of day and night. As a Platinum Accor All member staying more than 30 nights per year in hotels, this level of noise transfer is highly unusual and unacceptable for any branded hotel of the group. My partner also worked in hotel management, and we have both never experienced this level of poor acoustic isolation in a modern hotel setting, which clearly indicates a construction issue as the comments mentioning this problem go back many years. In addition, there were repeated service and system issues: parking pricing lacked clarity and required escalation to confirm, and although breakfast was added to the booking during check-in, it was not reflected in the system on either day, causing avoidable confusion each morning. Room upgrade was not available due to capacity, which is understandable, but combined with the above issues, the stay felt disorganised and inconsistent in execution. While staff were generally helpful, the recurring administrative errors and the severe soundproofing problem significantly impacted the overall experience.

Dear Georgios S., Thank you for taking the time to tell us about your experience at the ibis Malaga Centro Ciudad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Malaga Centro Ciudad.

Customer review rating 4.0/5

Maria T. Solo - Confirmed reviews ALL

Was all good. The only negative things were the towels (too small), the bedroom key always getting disconnected and the tea cups / pot that was never collected. The rest was fine.

Dear guest, Thank you for the great review of our hotel! We take note of your suggestions for improvement. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Malaga Centro Team

Customer review rating 3.0/5

Ruth W. Couples - Confirmed reviews ALL

We have stayed in this hotel numerous times over the years and always found the experience good, however this time the evening duty manager was less than pleasant and totally disinterested in the problem with the key cards we had. We returned from being out a couple of hours to find that we could not open our room door, we are elderly and had to walk all the way back to the lift down to reception where the manager didn’t greet us he just said “key cards have been updated today” no apology just took our key cards, reprogrammed them and handed them back. We did complain to him that this had been a huge inconvenience, his response was “well it wasn’t that bad, just relax”! A receptionist was standing near by who heard this manager whom in our opinion is in the wrong job!

Customer review rating 4.5/5

Fany G. B. Families - Confirmed reviews ALL

The hotel is located near the historical district and an easy walk to the beach area. Very convenient, offers parking and the staff was helpful and welcoming.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Malaga Centro Ciudad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Malaga Centro Team

Customer review rating 4.5/5

Xavier D. R. Couples - Confirmed reviews ALL

We enjoyed 5 days in IBIS Style Malaga. The Hotel is located in the centre.

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Malaga Centro Team

Customer review rating 5.0/5

Sara C. Families - Confirmed reviews ALL

Great stay! The location of the hotel is perfect and very convenient. The breakfast was very good, the staff were friendly and helpful, and the Wi-Fi worked perfectly.

Chère cliente, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Malaga Centro Ciudad. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. L'Équipe Ibis Malaga Centre Ville

Other web-users rate our hotel

  • 1,187 reviews 9.4/10 Location
  • 1,028 reviews 6.1/10 Room
  • 837 reviews 8.5/10 Service
  • 14 reviews 9/10 WiFi
  • 511 reviews 8.1/10 Breakfast
  • 391 reviews 7.6/10 Cleanliness
  • 19 reviews 6.3/10 Beach

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