ibis budget Malaga Aeropuerto Avenida Velazquez 2 stars

Customer review rating (ALL Rating) 4.4/5 538 reviews

ibis budget Malaga Aeropuerto Avenida Velazquez - Image 1
ibis budget Malaga Aeropuerto Avenida Velazquez - Image 2
ibis budget Malaga Aeropuerto Avenida Velazquez - Image 3
ibis budget Malaga Aeropuerto Avenida Velazquez - Image 4

Description

Hotel extras

  • 24 hour snack menu with pizzas, pasta, meat & fish

  • Breakfast Buffet "Avanzi" with fruit, cereal, biscuits, croissant, juice...

  • Auto-wash & drying machines, available 24 hours for our customers.

  • Enjoy the "Sweet bed by ibis" bed, a comfortable double bed

  • Electric vehicle charging units

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis budget Malaga Aeropuerto Avenida Velazquez

Calle Horacio Quiroga No. 33, 2 STAR HOTEL H MA 01905, 29004 Málaga
29004 MALAGA
Spain

GPS:36.690145, -4.461093

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  538 reviews

Customer review rating 0.5/5

Ghaith K. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Katharina J. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

John K. F. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Koray M. A. Couples - Confirmed reviews ALL

Dear Koray Mehet A., Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet your expectations and would like to provide some context regarding the circumstances surrounding your reservation. First and foremost, the fire that affected ibis Málaga Centro was a very serious and unexpected incident. As your arrival date coincided with the day on which this event occurred, the situation was understandably extremely challenging and, at times, chaotic for both guests and staff. Our priority was to ensure the safety of everyone involved and to find alternative accommodation for all guests whose reservations were affected. We fully understand that the disruption and the changes to your booking were frustrating. Although every effort was made to assist guests as quickly and efficiently as possible, we recognize that not every aspect of the process met the standards you expected, and for this we sincerely apologize. Regarding the room rate, we would like to clarify that you were not charged the rate originally booked at ibis Málaga Centro. Instead, the rate applied was that of our hotel, which was lower than the price of your initial reservation. The written confirmation you received reflected the room rate based on the information available to us at that time. As we had not received any indication that breakfast was included in your original booking, the confirmation was issued for accommodation only. Nevertheless, even after breakfast was added, the final amount charged remained lower than the total value of your original reservation at ibis Málaga Centro. We would also like to assure you that there was never any intention to take advantage of the circumstances. On the contrary, throughout this difficult situation, our team worked tirelessly to accommodate displaced guests, often with limited information and under considerable operational pressure. While we regret any confusion regarding the booking details, we firmly believe that our staff acted professionally and in good faith under exceptionally difficult circumstances. We appreciate your loyalty to Accor over the years and are genuinely sorry that this experience has left you disappointed. Your comments have been carefully noted and will be shared internally as part of our ongoing efforts to improve communication and guest support during unforeseen situations. Thank you again for your feedback, and we wish you all the best in your future travels. Kind regards, Deborah Ibis Budget Málaga Aeropuerto

Customer review rating 5.0/5

Richard D. W. Business - Confirmed reviews ALL

Dear RICHARD D. W., We very much appreciate your comments regarding your stay at the ibis budget Malaga Aeropuerto Avenida Velazquez. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gema M

Other web-users rate our hotel

  • 940 reviews 8.4/10 Location
  • 1,009 reviews 5.8/10 Room
  • 875 reviews 8.9/10 Service
  • 14 reviews 8/10 WiFi
  • 418 reviews 7.2/10 Cleanliness
  • 405 reviews 7.4/10 Breakfast
  • 366 reviews 5.5/10 Value
  • 13 reviews 5.5/10 Beach

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Malaga Hotels