The Sebel Busselton 4 stars

Customer review rating (ALL Rating) 4.6/5 1,183 reviews

The Sebel Busselton - Image 1
The Sebel Busselton - Image 2
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Description

ALLSAFE approved hotel

Hotel extras

  • Modern and spacious apartment style rooms

  • Beach front location

  • Indoor and Outdoor Pool

  • Secure complimentary parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Studio

Studio 1 King Bed

  • 2 persons
  • 38 / 409 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Patio or Garden View
  • Most of the accommodation: Terrace

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Hotel location

The Sebel Busselton

553 Bussell Highway
6280 BUSSELTON
Australia

GPS:-33.659836, 115.278931

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,183 reviews

TripAdvisor Rating  4.5/5  829 reviews

All-in-one resort but Wi-Fi connectivity lacking

TripAdvisor rating 4.0/5

kspace TripAdvisor review

This was our 3rd stay at one of the resorts in Busselton West so we had some idea of what to expect. Decided on the Sebel as this was our 1st trip post-Covid so was willing to splurge a bit for nicer accommodations. The place was easy to find and check-in was very fast. Found our 3 room bungalow easily and as it was a weekday stretch while we were there, it wasn't noisy or crowded. The place was large & spacious, with enough room for 4 of us. A bonus was the private outdoor back patio with gas grill, which we made use of several times to cook. The loft bedroom was also comfortable, and the bathrooms had skylights which allowed light in during the day, without the need to switch on the electrical lights. The main downside of our stay was the poor W-Fi connection with the hotel's network. The connection kept dropping and our own mobile data (Vodafone) also had poor reception within the hotel grounds. We told the reception on the morning of the 2nd day we were there and they said they would get the network provider to look into it, but when we came back that evening it still wasn't sorted. Went back to the reception on the 3rd day and they finally let us have a mobile router which used Optus, and that was much more stable and reliable. But that was our last night there, so we only had internet effectively for 1 day of our 3 day stay. They should have offered the use of the router once we found that we had problems.

Pretty Good

Customer review rating 3.5/5

Tasha Families - Confirmed reviews ALL

It was only a four day stay and it was a lovely apartment, well appointed but some little things like the air conditioner leaked onto the carpet, it had a loud ticking noise if it was on the swing cycle, the dishwasher leaked everywhere and the surfaces in every room hadn't been cleaned - bench tops, tables, coffee tables, side tables, bathroom shower screens - almost everything looked like it needed a clean.

Excellent location, great amenities and service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Although this resort may seem a little old and tired, the overall resort facilities and rooms are really well set up and well maintained. Huge rooms, big bathrooms, 2 massive pools, squash courts and right on the beach. Shops and a bar next door, so everything you need is right on your doorstep.

Dear Lee, We very much appreciate your comments regarding your stay at The Sebel Busselton. It is always a pleasure to receive great feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You will be pleased to know that our rooms will be going through a refurbishment next year. So maybe plan another trip for after July to see the improvements. If you wouldn't mind posting your feedback onto the Trip Advisor site that would be amazing. Our CEO reads all comments that are posted there so this would be fantastic recognition for our team. Thank you again for sharing your experience, and we hope to welcome you back to the resort soon. Kind regards, Sandy Crothers General Manager The Sebel Busselton

Well located, clean facilities.

Customer review rating 4.0/5

Danielle W. Couples - Confirmed reviews ALL

It was a good getaway. Perfect location love how close it was too the beach and restaurant. The pools were lovely but unfortunately our Air con didn’t work it would turn on and pump out air for roughly 2 minutes then just stop when the vents were still open. Notified staff of it on departure as the contact number for after hours didn’t pick up when I dialled and they just said thanks for letting us know. Just a bummer it was really hot and we couldn’t have access to cool aircon when we were in the room, especially when it is on the room description and included in our cost of stay. Overall nice stay though we thoroughly enjoyed it, just wish we had working aircon would’ve made our stay a lot more comfortable and Cooler, especially in hot summer days/nights. Thankyou Danielle

Dear Danielle, Thank you for taking the time to share your comments with us. It was great to hear that you enjoyed your stay aside from the aircon not working consistently of which I do apologise. I wish that you had let our reception team know after your first night so we could get our maintenance team to attend to it for you. I will pass your feedback onto our maintenance department again to make sure this has been looked at. Thank you once again for your feedback and we hope to welcome you back to the resort next time you are travelling to the South West. Kind regards, Sandy Crothers General Manager The Sebel Busselton

Amazing stay

Customer review rating 5.0/5

Vikki Families - Confirmed reviews ALL

Comfortable room, nice and big, quiet, great amenities

Dear Vikki, Thank you for taking the time to complete the questionnaire regarding your stay at The Sebel Busselton. We were delighted with the comments and score that you gave us. It is always encouraging to learn that guests are satisfied with their stay as this is what we strive for every day. If you wouldn't mind posting your feedback onto the Trip Advisor site that would be amazing. Our CEO reads all comments that are posted there so this would be fantastic recognition for our team. Thank you for your time and we hope to see you again soon. Kind regards, Sandy Crothers General Manager The Sebel Busselton

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Other web-users rate our hotel

  • 370 reviews 9.3/10 Location
  • 710 reviews 8/10 Room
  • 450 reviews 9.3/10 Service
  • 16 reviews 4/10 WiFi
  • 345 reviews 8/10 Amenities
  • 290 reviews 6.9/10 Cleanliness
  • 234 reviews 9/10 Pool
  • 39 reviews 5.5/10 Value

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