The Sebel Busselton 4 stars

Customer review rating (ALL Rating) 4.7/5 868 reviews

The Sebel Busselton - Image 1
The Sebel Busselton - Image 2
The Sebel Busselton - Image 3
The Sebel Busselton - Image 4

Description

Hotel extras

  • Modern and spacious apartment style rooms

  • Beach front location

  • Indoor and Outdoor Pool

  • Secure complimentary parking

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio 1 King Bed

The stylish Studio rooms located on ground or first floor offer a split king bed, free standing bath, kitchenette and small courtyard or balcony. 2 adults. No rollaway. Please note some rooms are wheelchair accessible without a bath.

  • Views:

    Garden View or Patio

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 38 m² / 409 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View or Patio
  • Most of the accommodation: Terrace

Apartment

3 Bedroom Apartment 1 King and 4 Single Beds

Self-contained apartment on first floor contains one king & four single beds, sofa bed, main bathroom with washing machine & dryer , ensuite with bathtub, LCD TV in living room, master bedroom & loft bedroom. Kitchen & dining. Accommodates up to 6 guests.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 92 m² / 990 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Single bed(s) x4

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Bungalow

Non Refurbished 3 Bedroom Bungalow

This original style NON refurbished self-contained bungalow has 3 bedrooms, 2 bathrooms, full kitchen and laundry facilities, private courtyard, BBQ, outdoor seating and parking for two cars. Sleeps 6 guests. Furnitures may vary & images are example only.

Max. number of persons
6
Area
From 92 m² / 990 sq ft

Bedding

King size bed(s) x1

Single bed(s) x4

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • In-house movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Hotel location

The Sebel Busselton

553 Bussell Highway
6280 BUSSELTON
Australia

GPS:-33.659836, 115.278931

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 73 rooms
  • 34 family rooms
  • 73 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Pets

Pets not allowed

Catering

BBQ / Picnic Area

  • BBQ / Picnic Area

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Video game area
  • Board games available
  • Baby bed
  • Children''s TV Channels

Well-being

Indoor heated pool

  • Covered
  • On site

Outdoor resort pool

  • Outside
  • On site

Onsite fitness centre

  • On site
  • Jacuzzi/Whirlpool bath

Sports and leisure

Squash court

  • On site

Tennis Additional charge

  • On site

Bike rack facilities

  • On site

Table tennis

  • On site
  • On site
  • Outdoor parking
  • Private
  • One parking space
  • Parking for a month
  • Parking for a week

The Sebel parking

GPS:115.278758, -33.658679

Parking information

  • On site
  • Enclosed outdoor parking
  • Private
  • 88 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 10 m / 32.8 ft
  • Parking for a month
  • Parking for a week

Security

  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

2 pools

Indoor heated pool

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Indoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Children Pool

Access & Security

  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.2 m / 3.9 ft
  • Pool Depth Max: 1.8 m / 5.9 ft
  • Pool Size Min: 11.5 m / 3.7 ft
  • Pool Size Max: 16.5 m / 5.4 ft

Outdoor resort pool

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Chlorure treatment

At your disposal

  • Children Pool

Access & Security

  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.2 m / 3.9 ft
  • Pool Depth Max: 1.8 m / 5.9 ft
  • Pool Size Min: 1.3 m / 4.2 ft
  • Pool Size Max: 1.8 m / 5.9 ft

Our onsite fitness centre has modern equipment for all fitness levels.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  868 reviews

Customer review rating 5.0/5

Henry M. Families - Confirmed reviews ALL

Dear Henry, Thank you for your positive feedback regarding your recent stay at The Sebel Busselton. We are delighted to hear that you enjoyed our prime location, facilities, and the amenities provided, such as the full-sized kitchen and BBQ area. It is wonderful to know that you appreciated the variety of activities and attractions nearby, particularly the beautiful beaches and proximity to Margaret River. Your kind words about our staff will be shared with the team. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Michael D. Couples - Confirmed reviews ALL

Dear Michael, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our prime location and found your room to be clean and well-equipped. We appreciate your comments about the indoor pool, and we will certainly take your observations into consideration as we continue to enhance our facilities for all guests. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Harry L. Couples - Confirmed reviews ALL

Dear Harry, Thank you for your kind words regarding your recent stay. We are pleased to hear that our accommodation and management's attentiveness contributed to your enjoyable experience. Your feedback is invaluable to us. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Steve H. Solo - Confirmed reviews ALL

Dear Steve H., Thank you for your kind words regarding your recent stay. We are delighted to hear that our team, particularly the young lady at check-in, made a positive impression. Your acknowledgment of her exceptional service is greatly appreciated. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Jacqueline G. Friends - Confirmed reviews ALL

Dear Jacqueline, Thank you for your positive feedback regarding your stay. We are delighted to hear that you and your friends found the unit to be well-set-out and comfortable. It is wonderful that you had everything you needed in the kitchen and found the beds to be comfortable. We hope to welcome you back in the future to explore more of what we have to offer. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Dear Henry, Thank you for your positive feedback regarding your recent stay at The Sebel Busselton. We are delighted to hear that you enjoyed our prime location, facilities, and the amenities provided, such as the full-sized kitchen and BBQ area. It is wonderful to know that you appreciated the variety of activities and attractions nearby, particularly the beautiful beaches and proximity to Margaret River. Your kind words about our staff will be shared with the team. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Michael D. Couples - Confirmed reviews ALL

Check in was easy. our room was clean and the room we stayed in had been renovated and looked great, our room had everything we required for our 3-night getaway .

Dear Michael, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our prime location and found your room to be clean and well-equipped. We appreciate your comments about the indoor pool, and we will certainly take your observations into consideration as we continue to enhance our facilities for all guests. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Harry L. Couples - Confirmed reviews ALL

Management was aware that I had an ongoing foot problem..which swimming exercises in the heated pool help..so they allocated unit 79..a disabled unit but which has a nice close car space to help unloading..really enjoyed our week!🙏

Dear Harry, Thank you for your kind words regarding your recent stay. We are pleased to hear that our accommodation and management's attentiveness contributed to your enjoyable experience. Your feedback is invaluable to us. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Steve H. Solo - Confirmed reviews ALL

Yet another amazing stay at this lovely hotel, can't fault anything or anyone. Young girl who checked me in gave exceptional customer service, please thank her for me. She is an asset to your company

Dear Steve H., Thank you for your kind words regarding your recent stay. We are delighted to hear that our team, particularly the young lady at check-in, made a positive impression. Your acknowledgment of her exceptional service is greatly appreciated. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Jacqueline G. Friends - Confirmed reviews ALL

Very happy with the lovely set-out unit. As it was 3 ladies playing bowls in Dunsborough we didn’t have time to enjoy what was on offer during the day but our befs were very comfortable and there was everything in the kitchen that we needed.

Dear Jacqueline, Thank you for your positive feedback regarding your stay. We are delighted to hear that you and your friends found the unit to be well-set-out and comfortable. It is wonderful that you had everything you needed in the kitchen and found the beds to be comfortable. We hope to welcome you back in the future to explore more of what we have to offer. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Kimley B. Couples - Confirmed reviews ALL

The staff at Sebel Busselton were friendly and very helpful.

Dear Kimley, Thank you for your kind words regarding our central location, comfortable accommodations, and the friendliness of our staff. We are delighted that you had a positive experience at The Sebel Busselton and appreciate your feedback. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 4.0/5

Serena H. Solo - Confirmed reviews ALL

Great cleanliness and facilities. Only feedback... I had half a roll of toilet paper to last me a 4 night stay. Thx

Dear Serena, Thank you for your positive feedback regarding the cleanliness and facilities at The Sebel Busselton. We appreciate your comments about the toilet paper supply and will take it into consideration to enhance our guest experience. Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Tracy M. Solo - Confirmed reviews ALL

My stay was wonderful. The room and grounds were very beautiful. The staff were all friendly and helpful. Thank you for such a joyful stay!

Dear Tracy, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our facilities beautiful and our team welcoming. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Tammy W. Families - Confirmed reviews ALL

Staff were excellent, apartment was better than expected and facilities exceptional. Would definitely book again.

Dear Tammy, Thank you for your wonderful feedback. We are thrilled to hear that our staff and facilities exceeded your expectations. It is our aim to provide exceptional experiences, and we look forward to welcoming you back on your next visit. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Gary H. Couples - Confirmed reviews ALL

Great location, staff always very friendly and the accomodation is always clean and of a good standard

Dear Gary, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our location and found our staff friendly, as well as our accommodation to meet your expectations. We look forward to welcoming you back soon. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Leigh K. Couples - Confirmed reviews ALL

Loved everything about our stay. The room, the resort, the location, activities...

Dear Leigh, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the amenities and had a pleasant stay at our resort. Your satisfaction is our priority, and it is gratifying to know we met your expectations. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Linda T. Friends - Confirmed reviews ALL

We had a wonderful time. The 3 bedroom bungalow was beautiful.

Dear Linda, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the beautiful three-bedroom bungalow and our facilities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 4.0/5

Richard W. P. Couples - Confirmed reviews ALL

Great location & facilities. Staff excellent & service excellent. My only very minor suggestion would be for staff to check that TV is working & all the bathroom amenities eg body wash, lotion, tissues etc are replenished prior to check in. (2 of our bottles were completely empty). Also on previous stays we were provided with 2 bathroom towels each for the week but this time only 1 each. Otherwise, we loved our stay & will be back! Thank you!

Dear Richard, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, facilities, and the service provided by our staff. Your suggestions regarding the replenishment of bathroom amenities and the provision of towels will be taken into consideration as we continually strive to enhance our guest experience. We are pleased that you loved your stay and look forward to welcoming you back in the future. Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 4.5/5

Chanel S. Solo - Confirmed reviews ALL

Nice staff, wonderful bath!

Dear Chanel, Thank you for your kind feedback regarding your experience at The Sebel Busselton. We are delighted to hear that you found our accommodation comfortable and appreciated our staff's service. It is rewarding to know you enjoyed the bath. We look forward to welcoming you back soon. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 1.5/5

Fred C. Couples - Confirmed reviews ALL

Very disappointed with the service we experienced during our 3 night stay at the facility. After enjoying Margreat river Coastrek on Friday, we were understandably exhausted and sore, so I spent Saturday morning resting. However, when I went to use the bathroom, I discovered that the toilet paper had run out. I checked for spare rolls but found none. I then approached housekeeping, who were going around knocking on guests’ doors, expecting that they would be able to assist. Instead, I was told to contact reception. I called reception, only to be informed that the facility had run out of toilet paper and that they had no idea when it would be restocked. I had to ask twice, but unfortunately received the same response. I find this completely unacceptable and extremely disappointing like going back to the Covid days. Toilet paper is a basic necessity that guests should reasonably expect to be available throughout their stay. Running out of such an essential item is concerning enough, but the lack of urgency, assistance and willingness to resolve the situation made the experience even worse. As a result, I had to make the effort to go out to the shops and purchase toilet paper myself, despite being physically sore and exhausted from the previous day’s activity. For a facility that accommodates paying guests and prides itself as international, this level of service and lack of basic preparation is simply not good enough. What disappointed me most was not just the shortage of supplies, but the apparent lack of care and concern shown by staff when we raised the issue. Unfortunately, this experience has left us with a very poor impression of your facility. It was our first stay, and based on this experience, it is likely to be our last. I hope management takes this complaint seriously and reviews its housekeeping procedures, stock management and customer service standards to ensure other guests do not experience the same inconvenience.

Customer review rating 4.5/5

Joanne H. Friends - Confirmed reviews ALL

A little note : please remember to refill the bathroom liquids .. both bathrooms

Dear Joanne, Thank you for your positive feedback. We appreciate your comment regarding the bathroom amenities and will ensure our team is reminded to maintain adequate supplies for our guests' comfort. Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 4.5/5

Christopher J. Couples - Confirmed reviews ALL

Only issue was the stairs to unit and outdoor deck could have been cleaned better. 5 minute clean and it would have been perfect. Only minor, rest of unit was great.

Dear Christopher, Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our staff friendly and enjoyed the comfort of your unit. Your observation about the cleanliness of the stairs and outdoor deck has been noted for improvement. Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Pauline B. Couples - Confirmed reviews ALL

We stayed for three nights. The room was very comfortable and clean. Very spacious room.

Dear Pauline, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room comfortable, clean, and spacious. Your satisfaction is our priority, and we appreciate your kind words. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 5.0/5

Bradley B. Families - Confirmed reviews ALL

Great service and perfect location really enjoyed our stay definitely will be back.

Dear Bradley, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our service and location. We look forward to welcoming you back in the future for another wonderful experience. If you have a moment, we would greatly appreciate you sharing your experience on Google or Tripadvisor so many other travellers can come and enjoy a great experience like yours!. Sebel Tripadvisor Link: https://www.tripadvisor.com.au/UserReviewEdit-g261672-d572761-The_Sebel_Busselton-Busselton_Margaret_River_Region_Western_Australia.html Sebel Google Link: https://search.google.com/local/writereview?placeid=ChIJ54UMu15HLioRCq9wHwVGago Kind regards Sandy Crothers General Manager The Sebel Busselton

Customer review rating 4.0/5

Rebecca G. Business - Confirmed reviews ALL

Booked over the phone and stayed the same night. Very clean and well looked after room. Staff were friendly.

Dear Rebecca, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our renovations and the friendliness of our staff. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Kind regards Sandy Crothers General Manager The Sebel Busselton

Other web-users rate our hotel

  • 323 reviews 9.1/10 Location
  • 632 reviews 8.4/10 Room
  • 361 reviews 8.6/10 Service
  • 12 reviews 5/10 WiFi
  • 308 reviews 7.8/10 Amenities
  • 265 reviews 7.7/10 Cleanliness
  • 124 reviews 8.9/10 Vibe
  • 9 reviews 7.3/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Busselton Hotels