Mantra Bunbury Lighthouse 4 stars

Customer review rating (ALL Rating) 3.8/5 1,162 reviews

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Description

Hotel extras

Discover the ultimate gateway to the South West at Mantra Bunbury. The hotel offers 71 well-appointed guest rooms and an onsite restaurant perfectly positioned to enjoy 180 degree views of the Indian Ocean.

Our accommodation(s)

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Hotel location

Mantra Bunbury Lighthouse

2 Carey Street
6230 BUNBURY
Australia

GPS:-33.327419, 115.636093

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BASALT RESTAURANT

Our Basalt Restaurant & Bar is open for dinner 5 nights per week, Tuesday to Saturday from 5.30pm, with last orders by 8.30pm The seasonally changing menu includes the finest local produce from the South West and our attentive service is second to none.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,162 reviews

Customer review rating 5.0/5

Darren M. Business - Confirmed reviews ALL

Excellent amenities with exceptional dinner menue at the retaurant

Hey Darren, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed our amenities and had such a positive experience with the dinner menu at the restaurant. Our team works hard to make every dining experience special, so it’s fantastic to know it made an impression. We truly appreciate you sharing your thoughts and look forward to welcoming you back for another enjoyable stay. Warm regards, Connor Clair Guest Experience Manager

Customer review rating 2.0/5

Janina C. Couples - Confirmed reviews ALL

Floor was dirty ,ac filters completly clogged mattress worn out for the level of room paid for .Breakfast was very good .

Hey Janina, Thank you for sharing your feedback. We’re very sorry to hear that the cleanliness of the floor, the condition of the AC filters, and the mattress did not meet expectations, especially for the room category you booked. That’s certainly not the standard we aim to deliver. Your comments have been passed on to our housekeeping and maintenance teams so these issues can be addressed promptly and thoroughly. We’re pleased to hear you enjoyed the breakfast, and we truly appreciate you highlighting that. Thank you again for bringing this to our attention. We hope we’ll have the opportunity to provide you with a much more comfortable and seamless stay in the future. Warm regards, Connor Clair Guest Experience Manager

Customer review rating 4.5/5

Catherine S. Couples - Confirmed reviews ALL

Loved the room opening to the pool.Very quiet. Great to be able to park very close to your door aswell.

Hey Catherine, Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed the room opening directly to the pool and that you found the surroundings peaceful and quiet. It’s also great to know the convenient parking added to your comfort. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon! Warm regards, Connor Clair Guest Experience Manager

Customer review rating 2.5/5

Michael A. Couples - Confirmed reviews ALL

Early room entry was appreciated

Dear Michael, Thank you for taking the time to share your feedback. I am very sorry to learn that your recent stay did not meet your expectations. An Executive View room should provide a pleasant outlook and a comfortable environment, and I regret that the location near the laundry and housekeeping areas, the limited sea view, and the musty odor in the room detracted from your experience. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with our housekeeping and maintenance teams to ensure that the concerns you raised are addressed promptly and thoroughly. We are also reviewing room allocations to prevent similar situations in the future. We truly value your feedback, as it helps us improve both our facilities and our service. Should you consider staying with us again, we would welcome the opportunity to restore your confidence in us. Please feel free to contact us directly prior to your next visit so we can personally assist with your reservation and ensure a much more enjoyable experience. Thank you again for bringing this to our attention. Kind regards, Connor Clair Guest Experience Manager

Customer review rating 4.5/5

Stephanie T. Business - Confirmed reviews ALL

The room was in a great, very central location & the rooms were clean and a good size.

Hey Stephanie, Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed our central location and found the room to be clean, spacious, and comfortable. Providing well-maintained accommodations in a convenient setting is something we strive for, and it is always rewarding to know when our guests have had a positive experience. Your kind comments are greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back again in the near future. Kind regards, Connor Clair Guest Experience Manager

Other web-users rate our hotel

  • 605 reviews 9.2/10 Location
  • 1,278 reviews 5.2/10 Room
  • 703 reviews 7.5/10 Service
  • 14 reviews 2.6/10 WiFi
  • 617 reviews 2.6/10 Cleanliness
  • 558 reviews 3.9/10 Comfort
  • 279 reviews 3.1/10 Amenities
  • 186 reviews 6.2/10 Breakfast

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