Mantra Bunbury Lighthouse 4 stars

Customer review rating (ALL Rating) 3.7/5 1,102 reviews

Mantra Bunbury Lighthouse - Image 1
Mantra Bunbury Lighthouse - Image 2
Mantra Bunbury Lighthouse - Image 3
Mantra Bunbury Lighthouse - Image 4
2 Carey Street, 6230 BUNBURY, Australia

Description

Hotel extras

Discover the ultimate gateway to the South West at Mantra Bunbury. The hotel offers 71 well-appointed guest rooms and an onsite restaurant perfectly positioned to enjoy 180 degree views of the Indian Ocean.

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room with 1 king size bed and 1 single bed

Photo out of - Standard Room with 1 king size bed and 1 single bed

Modern and comfortable, our Standard City View Room is perfect for your next stay. These rooms are located on the ground floor, featuring a king size bed (or two singles) and a single bed.

  • Views:

    City View

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x King size bed(s) and 1 x Single bed(s)
  • Views: City View
See availabilities

Modern and comfortable, our Deluxe City View Rooms are perfect for your next stay. Featuring a private balcony with south-facing views over the city of Bunbury and Geographe Bay, a king size bed (or two single beds), ensuite bathroom with shower

  • Views:

    City View

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

This unique room features a King size bed and a large picture window looking out towards the ocean, bespoke comfy tubs chairs to enjoy a coffee or catch up on the day's work.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

One of our Premier Rooms, this has been completed renovated and features a kitchenette, separate lounge area, bedroom with King size bed, and a full length balcony overlooking Bunbury's unique Lighthouse and sweeping ocean views.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Mantra Bunbury Lighthouse

2 Carey Street
6230 BUNBURY
Australia

GPS:-33.327419, 115.636093

Telephone
Fax +61 8 9781 2700

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 71 rooms
  • 2 rooms for people with reduced mobility
  • 2 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet

Business

6 Meeting rooms

Well-being

Indoor Pool

  • Covered
  • On site

VAMP Fit

  • Nearby

BASALT RESTAURANT

Photo out of - BASALT RESTAURANT

Our Basalt Restaurant & Bar is open for dinner 5 nights per week, Tuesday to Saturday from 5.30pm, with last orders by 8.30pm The seasonally changing menu includes the finest local produce from the South West and our attentive service is second to none.

Cooking style
Regional
Chef name
Victoria Austin
6230 Bunbury, Australia
Telephone +61 8 9781 2700

Other informations

Services

  • Air conditioning
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu

Our Basalt Restaurant & Bar is open for dinner 5 nights per week, Tuesday to Saturday from 5.30pm, with last orders by 8.30pm The seasonally changing menu includes the finest local produce from the South West and our attentive service is second to none.

Basalt Restaurant and Bar was named after the abundance of ancient basalt rocks we overlook. It is perfectly positioned to enjoy 180 degree views of the Indian Ocean, Leschenault Inlet and Bunbury City.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,102 reviews

Customer review rating 4.5/5

Peter D. Couples - Confirmed reviews ALL

Dear Peter, Thank you for sharing your lovely feedback! We’re delighted to hear that our team made you feel welcome and were able to assist you with a more suitable room. It’s wonderful to know that our restaurant staff provided friendly and accommodating service and that you enjoyed the delicious food. We appreciate your comments and hope to have the pleasure of welcoming you back to Mantra Lighthouse Bunbury for another enjoyable stay! Kind regards, Liezel B. Guest Service Agent

Customer review rating 5.0/5

Noor K. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Sarah H. Solo - Confirmed reviews ALL

Dear Sarah Thank you for taking the time to tell us about your experience at the Mantra Bunbury Lighthouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. With regards to the inability for the door to remain open this is a fire regulation and security protocol. The fire regulation does not allow a door to remain in open position; it must close so as to contain a fire ins such circumstance. The security protocol is to prevent the inadvertent leaving the door unsecured. This is for guest security. In response to your feedback the employees responsible for the preparation of your accommodation have been counselled on their performance. They shall be provided additional training to ensure that they always prepare our accommodation to a standard which meets our guests’ expectations. We acknowledge your disappointment that Basalt by the Sea was not open Sunday evening. we will ensure that this better communicated to arriving guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Please do not hesitate to contact me directly on +6… if you wish to discuss this matter in further Yours sincerely Andrew Edsor Relief Manager

Customer review rating 5.0/5

Joan M. Couples - Confirmed reviews ALL

Dear Joan, Thank you for your excellent review and for sharing your feedback! We’re delighted to hear that you enjoyed our friendly staff, comfortable rooms, beautiful surroundings, and amazing views. We appreciate your suggestion regarding a small table and two chairs in the room. We understand how convenient this would be for guests who enjoy having breakfast in their room, and we will certainly share your feedback with our team for consideration. Thank you once again for your kind words. We look forward to welcoming you back to Mantra Bunbury Lighthouse for another wonderful stay! Sincerely, Liezel B. Guest Service Agent

Customer review rating 4.0/5

Carolyn V. Couples - Confirmed reviews ALL

Dear Carolyn, Thank you for your kind feedback! We’re delighted to hear that you enjoyed your stay and found your room spotlessly clean, comfortable, and well-equipped with everything you needed. We’re also pleased that you found our accommodation to be good value for money. We appreciate you choosing Mantra Bunbury Lighthouse and look forward to welcoming you back again soon! Sincerely, Liezel B. Guest Service Agent

Dear Peter, Thank you for sharing your lovely feedback! We’re delighted to hear that our team made you feel welcome and were able to assist you with a more suitable room. It’s wonderful to know that our restaurant staff provided friendly and accommodating service and that you enjoyed the delicious food. We appreciate your comments and hope to have the pleasure of welcoming you back to Mantra Lighthouse Bunbury for another enjoyable stay! Kind regards, Liezel B. Guest Service Agent

Customer review rating 5.0/5

Noor K. Couples - Confirmed reviews ALL

This was our first time stay at Mantra Bunbury Lighthouse. We had lovely views of the city, Ocean Drive, and the sea from our balcony. The beach and the lighthouse are within walking distance. The reception was friendly, and so were other staff members. The room was clean, room service was prompt, and dinner was delicious too! Thank you, everyone, for the wonderful stay :) Looking forward to our next stay here.

Customer review rating 1.5/5

Sarah H. Solo - Confirmed reviews ALL

Restaurant on site was closed Sunday on Monday for dinner meaning had to go out to eat . Rooms are definitely not soundproof had to listen to neighbouring rooms next door and above at all hours of the morning from about 5:30 am also cars starting up in the morning and leaving. Bathroom was mouldy, silicon inside the shower, including the handle was mouldy. Bathroom is very tight and small. Room every Door was unable to be left open getting bags in and out difficult, Through the very narrow walkway. Air conditioner mouldy and no matter how cold you turn the temperature did not get cool. Upon checkout was advised that someone else has had breakfast and charged it to my room. Staff at the reception were quite rude when I questioned this breakfast charge then followed to tell me that I’d signed something when I had not, then that a man had signed for something when I was staying alone. When I asked for the manager to call me back the following day as they were not on site was advised there no need .

Dear Sarah Thank you for taking the time to tell us about your experience at the Mantra Bunbury Lighthouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. With regards to the inability for the door to remain open this is a fire regulation and security protocol. The fire regulation does not allow a door to remain in open position; it must close so as to contain a fire ins such circumstance. The security protocol is to prevent the inadvertent leaving the door unsecured. This is for guest security. In response to your feedback the employees responsible for the preparation of your accommodation have been counselled on their performance. They shall be provided additional training to ensure that they always prepare our accommodation to a standard which meets our guests’ expectations. We acknowledge your disappointment that Basalt by the Sea was not open Sunday evening. we will ensure that this better communicated to arriving guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Please do not hesitate to contact me directly on +6… if you wish to discuss this matter in further Yours sincerely Andrew Edsor Relief Manager

Customer review rating 5.0/5

Joan M. Couples - Confirmed reviews ALL

Excellent, very satisfied. A small table and 2 chairs would have made it perfect as we like to eat breakfast in our room.

Dear Joan, Thank you for your excellent review and for sharing your feedback! We’re delighted to hear that you enjoyed our friendly staff, comfortable rooms, beautiful surroundings, and amazing views. We appreciate your suggestion regarding a small table and two chairs in the room. We understand how convenient this would be for guests who enjoy having breakfast in their room, and we will certainly share your feedback with our team for consideration. Thank you once again for your kind words. We look forward to welcoming you back to Mantra Bunbury Lighthouse for another wonderful stay! Sincerely, Liezel B. Guest Service Agent

Customer review rating 4.0/5

Carolyn V. Couples - Confirmed reviews ALL

The room was spotlessly clean and had everything we needed for a very reasonable price. A great stay.

Dear Carolyn, Thank you for your kind feedback! We’re delighted to hear that you enjoyed your stay and found your room spotlessly clean, comfortable, and well-equipped with everything you needed. We’re also pleased that you found our accommodation to be good value for money. We appreciate you choosing Mantra Bunbury Lighthouse and look forward to welcoming you back again soon! Sincerely, Liezel B. Guest Service Agent

Customer review rating 2.0/5

Greg H. Solo - Confirmed reviews ALL

Bed mattress was substandard! Needed to be replaced so as a result I had a very poor experience!

Dear Greg, Thank you for taking the time to tell us about your experience at the Mantra Bunbury Lighthouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We acknowledge that the carpet needs replacement. We are in the process of preparing replacement program to address this are of our room presentation and guest comfort. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Please do not hesitate to contact me directly on +6… if you wish to discuss this matter in further detail. Yours sincerely Andrew Edsor

Customer review rating 4.5/5

Michael J. F. Solo - Confirmed reviews ALL

I stayed at Mantra Bunbury Lighthouse for 2 nights and had an enjoyable and comfortable stay. The room was well presented and had a lovely outlook over the ocean.

Dear Michael, Thank you for your lovely review! We’re delighted to hear that you had an enjoyable and comfortable two-night stay at Mantra Bunbury Lighthouse. It’s wonderful to know that you appreciated the presentation of your room and the beautiful ocean views. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay! Sincerely, Liezel B. Guest Service Agent

Customer review rating 2.0/5

Chris R. Couples - Confirmed reviews ALL

One night stay for a race meeting.

Dear chris Thank you for taking the time to tell us about your experience at the Mantra Bunbury Lighthouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In response to your feedback the employees responsible for the preparation of your accommodation have been counselled on their performance. They shall be provided additional training to ensure that they always prepare our accommodation to a standard which meets our guests’ expectations. Further we acknowledge that the carpet needs replacement. We are in the process of preparing replacement program to address this are of our room presentation. Lastly, you note that the check-in process was "like talking to a robot" we will be sharing this with our team so they may better understand guest expectations and improve their personal engagement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Please do not hesitate to contact me directly on +6… if you wish to discuss this matter in further detail. Your sincerely Andrew Edsor Relief Manager

Customer review rating 2.0/5

Leanne C. Families - Confirmed reviews ALL

I am giving you feedback to help improve your business. I appreciate it is difficult to get good staff so there is no need to publish Good - staff in reception were friendly and provided good service. Bad - cleanliness of the room. We found a dirty pair of underwear underneath the bed, and near the bedside table a biscuit and a hair scrunch. The bed was also not that comfortable. Bad - the breakfast - watery packet scrambled eggs. Small yoghurt pots. The quality of the breakfast did not reflect the price.

Dear leanne Thank you for taking the time to tell us about your experience at the Mantra Bunbury Lighthouse. Your considered and constructive feedback welcome at it will enable to improve and meet guest expectations. In response to your feedback the employees responsible for the preparation of your accommodation have been counselled on their performance. They shall be provided additional training to ensure that they always prepare our accommodation to a standard which meets our guests’ expectations. In regard to the breakfast offering i wish to assure you that the scramble eggs are not packaged - they are fresh local free eggs from Busselton. Notwithstanding that you comments will be share with our kitchen brigade so they may understand guest preference's. Your comment regarding the yogurt portions are sloe noted. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Please do not hesitate to contact me directly on +6… if you wish to discuss this matter in further detail. Yours sincerley Andrew Edsor Relief Manager

Customer review rating 1.5/5

Dylan M. Couples - Confirmed reviews ALL

Disappointing stay due to extremely disruptive guests (yelling / fighting / loud music for hours from 2am, rubbish left in walkways, smell of drugs) in a neighbouring room and poor sound proofing. Whilst the behaviour of other guests is not the fault of the hotel, it is not acceptable when paying almost $500 per night. The staff were apologetic, however I will be hesitant to return.

Thank you for taking the time to tell us about your experience at the Mantra Bunbury Lighthouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for acknowledging we cannot always predict nor the control the behavior of our guests. What we can and will do is address such behavior immediately. Out on-site manager is available 24/7 to attend to such disturbances when made aware. In response to your advice, we will take steps to ensure that the afterhours contact details are clearly accessible We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Please do not hesitate to contact me directly on +6… if you wish to discuss this matter in further detail. Yours sincerely Andrew Edsor Relief Manager

Customer review rating 5.0/5

Christopher C. Couples - Confirmed reviews ALL

Always the best stay , clean , friendly staff excellent food on room service

Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you had another comfortable stay and enjoyed our clean rooms, friendly staff, and excellent room service. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon! Sincerely, Liezel B. Guest Service Agent

Customer review rating 1.5/5

Stacey D. Families - Confirmed reviews ALL

Not a hotel it’s more like a motel. The pool is NOT heated. The only reason we actually stayed. Very unhappy. Spa on a timer front desk people not that friendly and do not care. Noisy and rooms open out onto car park like a motel.

Dear Stacey Thank you for taking the time to tell us about your experience at the Mantra Bunbury Lighthouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The team and I would have welcomed the opportunity to address your concerns during your stay We have investigated you claim that our pool was not heated during your stay - our records indicate that the pool temperature was a consistent 27 Degrees. We acknowledge that may no warm enough for you and your family. You are correct the spa does not run continuously - it runs for period of 15 minutes, ceases for 5 minutes and then recommences. In response to your feedback, we shall be sharing you feed back with the responsible teams and individuals and providing them with the additional training and resources to ensure our guest experience meets expectation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Please do not hesitate to contact me directly on +6… if you wish to discuss this matter in further detail. Warm regards Andrew Edsor Acting General Manager

Customer review rating 3.5/5

David M. Business - Confirmed reviews ALL

The room was small but adequate for a night for one person. If you were travelling as a couple it would be a bit cramped, I think. There is no real workspace if you need to be online while in the accommodation. The sound proofing between rooms is not adequate and the bathroom was tiny. On the positive side, the room was clean, and the bed was very comfortable. Breakfast was fantastic.

Dear David Thank you for taking the time to share your experiences. Great to learn you had a comfortable stay. Your commentary on the in-room workspace f your room are noted and acknowledged. We shall use you feedback to formulate our future refurbishment plans and improve our online room descriptions. We look forward to your return visit when you next visit Bunbury Your sincerely Andrew Edsor Acting General Manger

Customer review rating 5.0/5

Joe M. K. Business - Confirmed reviews ALL

Was in Bunbury for business and had a very good stay at Mantra. Well appointed and comfortable bed.

Dear Joe Thank you for taking the time to share your experiences. Great to learn you had a comfortable stay. We will be sure share your compliments with the team We look forward to your return visit when you next visit Bunbury Your sincerely Andrew Edsor Acting General Manger

Customer review rating 4.0/5

Martin H. Couples - Confirmed reviews ALL

Nice hotel, friendly staff, great breakfast. Shower sprays a lot of water under the door, have to deal with water after every shower as the towels end up as a puddle. Housekeeping didn't do a great job on cleaning before we checked in, found fluff and a used contact lense in the bathroom when we got in. Left a note but wasn't picked up, done it myself in the end

Dear Martin Thank you for taking the time to share your experiences. Great to learn you had a comfortable stay. Your commentary on the shower spray of your room is noted and acknowledged. We shall be sharing you feed back with our responsible team and providing them with the additional training and resources to ensure our guest experience meets expectation. Further we shall seek to remedy the underlying issue of the water egress from the shower cubicle. We look forward to your return visit when you next visit Bunbury Your sincerely Andrew Edsor Acting General Manger

Customer review rating 4.0/5

Lainy C. Friends - Confirmed reviews ALL

The Mantra is a nice hotel, accommodation is a bit dated. However the jewel in this hotel is the Basalt Restaurant, the food and the service at dinner was incredible. Thank you to Glenn P and his team again for a wonderful experience.

Dear Anna Thank you for taking the time to share your experiences. Great to learn you had a comfortable stay. We look forward to your return visit when you next visit Bunbury Your sincerely Andrew Edsor Acting General Manger

Customer review rating 4.5/5

Peter W. Couples - Confirmed reviews ALL

We had an awesome stay, with welcoming receptionists, a comfortable room, a short walk to the shops and coastal walks, and excellent restaurant for breakfast and dinner. We highly recommend it and hope to come back again soon!

Dear Peter Thank you for taking the time to share your experiences. Great to learn you had a comfortable stay. We shall be sharing you feed back with the team a We look forward to your return visit when you next visit Bunbury Your sincerely Andrew Edsor Acting General Manger

Customer review rating 3.5/5

Allan C. Couples - Confirmed reviews ALL

The motel room is at a modern standard with a pleasant outlook to the ocean. Reception was pleasant. The room itself was clean, though spartan in provision of amenities. Arriving on a Sunday, the restaurant was closed (fair enough). There is minimal provision of eating equipment and there is no microwave oven (the first motel I have stayed in for a long time in which rooms don't have a microwave). Nevertheless, the room met its main requirement as a comfortable short-term staying/sleeping space.

Dear Allan Thank you for taking the time to share your experiences. Great to learn you had a comfortable stay. We shall be sharing you feed back with the team an use to further develop our in-room experience meets expectation. We look forward to your return visit when you next visit Bunbury Your sincerely Andrew Edsor Acting General Manger

Customer review rating 4.0/5

Raymond S. Couples - Confirmed reviews ALL

One night stop over and a good choice for it. Staff very friendly and great breakfast with a view!

Dear Dorothy Thank you for taking the time to share your experiences. Great to learn you had a comfortable stay. We shall be sharing you feed back with the team an use to further develop our in-room experience meets expectation. We look forward to your return visit when you next visit Bunbury Your sincerely Andrew Edsor Acting General Manger

Customer review rating 3.5/5

Wipul P. Families - Confirmed reviews ALL

General cleanliness ok. Customer service can be further improved; when I asked for late check out, I was reluctantly given 1 hour extra, believe no one booked the rooms. When I said I am Gold, ah ok if you are platinum you get this that like very condemnable attitude by this male receptionist. He appears having overseas accent, and South East Asian appearance. Two female receptionists were good. I booked two separate rooms with internal access, but was given two adjoining rooms without internal access. It was a real inconvenience. My experience in other Accor hotels were positive.

Dear WIPUL Thank you for taking the time to share your experiences. Great to learn you had a comfortable stay. Your commentary on the service you received from one of the team is acknowledged. We shall be sharing you feed back with our responsible team member and providing them with the additional training to ensure our guest experience meets expectations. We look forward to your return visit when you next visit Bunbury Your sincerely Andrew Edsor Acting General Manger

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