Pullman Bunker Bay Resort Margaret River Region Hotel 5 stars

Won't be staying again. For what you pay and what you get is very disappointing. Rooms are only serviced every second day, and I had to ring twice to get that done because they forgot. Looks like they swept the floor and changed the sheets. Thats it. I watched wait staff spray a table with chemicals at the restaurant, with the clean plates and cutlery still on it. Staff are friendly and smile, but don't look like they know what they're doing.

We loved the stay and will be back. Only small issue we had which I have advised on checkout was that there was sand under the doona. Also I had advised reception to ensure my accor number was added, if not my email is su… Many thanks

Peaceful room but getting a little tired in places. Beautiful bath and lovely staff. Food was good and we always enjoy the relaxing atmosphere of the resort.

My Mum and I stayed here for three nights at the end of July. We had a lovely, relaxing stay and the food and service was exceptional. On the first night my Mum's neighbours were being loud and disruptive. As a female in the room on her own she felt quite intimidated and rang reception. Roberto the Assistant Manager was wonderful and very understanding about the situation. He moved her to a new room while the old neighbours were still being obnoxious. He should be commended for the way he dealt with the situation.

Pleasant

had a great time during our stay and staff were very responsive and understandable.

The property is beautifully located. The external design is beautiful and appropriate for the surroundings. The staff were friendly and helpful and the family and I had a wonderful stay. For a ‘luxury getaway’, it wasn’t quite the standard I would expect from the Pullman. The 2 bedroom villa was looking old, and could do with some tlc. There were some broken appliances (buttons on the range hood). The villa needed a thorough clean. The major areas were clean, but there were dust bunnies behind doors, the hinges and converse of rooms and cupboards were dirty. And spiderwebs on the ceiling. The blankets in the master bedroom could have been warmer for winter. A few odd things - I had mentioned when I booked that I was 8 months pregnant, and also coeliac (gluten free). I had a beautiful and written note in arrivals, thanking me for picking the Pullman, with a complimentary bottle of wine. This seemed an odd gift for a heavily pregnant person. At breakfast there were several gf options for me to eat. It to wasn’t until the second day when I asked specifically, that I was told about all the extra options that the kitchen could prepare for me. I would have expected this to have been volunteered information perhaps. Overall, a lovely weekend getaway, in a beautiful location.

We have stayed at Bunker Bay a few times and on this occasion were very impressed with the service both at the resort and restaurant. Bunker Bay Resort is a great place to get away from Perth for a couple of days and enjoy the south. We will come again.

We thoroughly enjoyed our 3 night stay. Had the most delicious breakfasts and dinners culminating in the Best desert I’ve eaten in my life! We hiked each day and the scenery was spectacular with the trails well marked. Was a little too cold to enjoy the heated pool, given its winter although it was very inviting. Certainly look forward to our next stay at this property.

Excellent accomodation Staff seemed distracted and not fully customer focussed Definitely less impressive than previous stay 2015

Staying for the second time in two months we were once again treated to a wonderful stay and great service and made to feel special honoring and acknowledging my Platinum Level.

Great location and experience, food was really good and deserts fabulous

Amazing location with beautiful views however that is pretty much what you are paying for. The rooms are overpriced for what you get as they are very, very basic. Breakfast food was delicious however we had to explain to three different waitstaff how to make a cold long black before they could get it right.. We went to dinner in the restaurant one evening, my partner had the steak which he loved however after a 40 minute wait my chicken came out lukewarm. Bit disappointed with the overall experience.

Just needed a break away after being confined because of the nasty virus, so relaxing and casual.

Beautiful Resort but unfortunately average for room cleanliness service and breakfast service.