Pullman Bunker Bay Resort Margaret River Region 5 stars

Customer review rating (ALL Rating) 4.3/5 3,034 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road, off Cape Naturaliste Road
6281 Naturaliste
Australia

GPS:-33.544855, 115.033599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OTHER SIDE OF THE MOON

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,034 reviews

TripAdvisor Rating  4.0/5  2,562 reviews

Perfect couples getaway!

TripAdvisor rating 5.0/5

Ammar H TripAdvisor review

We stayed at the Pullman for an end of year getaway and we pleasantly suprised. The rooms were comfortable and appealing, the food was irresistible and the service was quite good also! Make sure to include the breakfast option in your stay as it is well worth it I definitely recommend it to those wanting a nice family friendly getaway!

Please find letter sent to Pierre

Customer review rating 0.5/5

Ivan W. Couples - Confirmed reviews ALL

Requested 3 time to have front door handle fixed . nothing ever happened. Front office staff needs lot more training. Very poor guest relations.

Dear Ivan W., We sincerely apologize for the inconvenience you experienced with the front door handle during your stay. Your feedback is disheartening, and we're genuinely sorry that our response fell short of expectations. Please be assured that we're addressing this issue promptly and implementing additional training for our front office staff to enhance guest relations. Your concerns are taken seriously, and we appreciate your patience and understanding. We value your feedback as it helps us improve, and we're committed to ensuring a more seamless and enjoyable experience for our guests moving forward. Thank you for bringing this to our attention. Best regards, Matt McClure Director of Operations

Beautiful Location

Customer review rating 4.5/5

Fred Couples - Confirmed reviews ALL

Staff very friendly and helpful. So where the flys but the face nets fixed that. Wonderful pool and beach walk

Dear Alan, Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River. positively highlighting the service you received. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property. Kindest regards, Susana Bento Front Office Assistant Manager

Pleasant surroundings but not "5 star" as stated in marketing

Customer review rating 3.0/5

Martins Couples - Confirmed reviews ALL

Three night stay for mini-holiday after conference. Check-in was slow. In room dinner service on first night took 1.25 hours to be delivered, presumably due to understaffing. Room was not serviced after first night. Very average dinner in restaurant on second night meant we did not book into the restaurant for our third and final night. Upholstery on chairs in restuarant where breakfast is also served all heavily soiled.

Dear Martin S., Thank you for sharing your detailed feedback. We're genuinely sorry for the inconveniences during your 9-night stay. Your observations about housekeeping and breakfast service are crucial, and we're taking immediate steps to ensure improvements. Rest assured, we're addressing the housekeeping concerns to enhance daily cleaning and essential item replenishment. Your insights on the pool area are noted, and we're implementing measures to maintain a tidy and inviting space. We appreciate your patience and thank you for bringing these matters to our attention. We value your feedback and hope for the opportunity to provide you with a much-improved experience in the future. Warm regards, Matt McClure Director of Operations

Good spot, not a bad hotel

Customer review rating 3.5/5

Paul Business - Confirmed reviews ALL

The hotel is a little tired, the rooms need some love, the gate entry to the room had exposed nails and all the timber furniture in the room needed updating as the surfaces were peeling.

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Other web-users rate our hotel

  • 929 reviews 9.3/10 Location
  • 1,616 reviews 7.1/10 Room
  • 1,820 reviews 7.4/10 Service
  • 37 reviews 1.6/10 WiFi
  • 1,058 reviews 5.1/10 Food
  • 672 reviews 7.8/10 Breakfast
  • 509 reviews 4.9/10 Cleanliness
  • 318 reviews 4.6/10 Value

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