Pullman Bunker Bay Resort Margaret River Region 5 stars

Customer review rating (ALL Rating) 4.4/5 3,646 reviews

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Pullman Bunker Bay Resort Margaret River Region - Image 1
Pullman Bunker Bay Resort Margaret River Region - Image 2
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42 Bunker Bay Road, off Cape Naturaliste Road, 6281 Naturaliste, Australia

Description

Hotel extras

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

  • Gold Medal in 5 Star Luxury accommodation as well as Hall of Fame at WA Tourism Awards 2025

Our accommodation(s)

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Hotel location

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road, off Cape Naturaliste Road
6281 Naturaliste
Australia

GPS:-33.544855, 115.033599

Telephone
Fax +61 8 9756 9103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OTHER SIDE OF THE MOON

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,646 reviews

TripAdvisor Rating  4.0/5  2,703 reviews

Customer review rating 5.0/5

Trevor L. Couples - Confirmed reviews ALL

Big thank you to Davide in the restaurant! Great, genuine service with a smile. Room was spacious and clean. Great stay, Will be back !

Dear Mr. L., Thank you very much for your fantastic review and for taking the time to share your experience with us. We are delighted to hear that you had such an enjoyable stay and that your room was spacious, clean, and comfortable. A special thank you for recognising Davide in the restaurant. Your kind words about his genuine service and welcoming smile will certainly be shared with him and the team, as this type of feedback is incredibly motivating. We do apologise for the confusion you experienced with the bill at check out relating to the food and beverage discount. Thank you for bringing this to our attention, and we appreciate your understanding. Your feedback helps us improve clarity and ensure a smoother departure experience for our guests. We truly appreciate your recommendation and are very pleased to hear that you plan to return. We look forward to welcoming you back again soon for another great stay. Warm regards, Indiana Duzer Front Office Supervisor

Customer review rating 3.5/5

Micheal J. Couples - Confirmed reviews ALL

We were upgraded but had to wait 1 1/2 for the room. I am 84 so the walk to the carpark was an effort. We would not book again because of the distance between car and room.

Dear Mr. J., Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the lovely setting and found your accommodation clean. We sincerely apologise for the long wait for your room, the distance from the car park, and the issues with WiFi and kitchen facilities. We understand that these aspects affected the comfort of your stay, especially given your situation. For future visits, we recommend including a note with your reservation or informing our reservation team that you require a room close to the car park. This allows us to allocate a room as conveniently as possible. We appreciate your constructive comments and hope to have the opportunity to provide a smoother and more comfortable experience on your next visit. Warm regards, Indiana Duzer Front Office Supervisor

Customer review rating 4.5/5

Julie B. Business - Confirmed reviews ALL

We recently had to organise a team event for 31 people at very short notice, and the Pullman team was incredibly helpful and responsive from the start. Everything ran smoothly on the day, and the wait staff were attentive, friendly, and highly professional throughout our event. We felt well looked after. We did encounter a couple of challenges: a few rooms were not ready on time, which made it difficult for some guests as we were on a tight schedule and they needed to get settled quickly. Additionally, the air conditioning in our conference room didn’t seem to be functioning properly. While the team tried to assist by providing large fans, they were unfortunately too loud for the meeting, so we couldn’t use them. Despite these minor issues, we had an amazing time at the Pullman. Everyone thoroughly enjoyed their stay, and we truly appreciated the effort the team made to support us, especially given the short notice. We will definitely be back. Thank you to the entire Pullman team!

Dear Ms. B., Thank you very much for your detailed and thoughtful review, and for sharing your experience with us. We are delighted to hear that the team was able to support you so effectively in organising your event at short notice, and that everything ran smoothly on the day. Your kind comments about the wait staff being attentive, friendly, and professional are greatly appreciated and will be shared with the team. We sincerely apologise for the challenges you encountered with some rooms not being ready on time and with the air conditioning in the conference room. We understand how important timing and comfort are, particularly for a business event, and we regret the inconvenience this caused. Thank you for acknowledging the team’s efforts to assist on the day, and please be assured that your feedback has been noted so we can improve these aspects going forward. We are very pleased to know that despite these issues, you and your group had an amazing time and thoroughly enjoyed your stay. Thank you for your confidence in us and for saying that you will be back. We truly look forward to welcoming you and your team again in the future. Warm regards, Indiana Duzer Front Office Supervisor

Ok but not great

TripAdvisor rating 3.0/5

WellingtonDuke TripAdvisor review

Ok but not great. There are some things which definitely could be improved; (1) the wifi is not reliable - which is unacceptable in late 2025; (2) while the staff are very friendly, there aren’t many of them; (3) the fridge froze our food; (4) the dishwasher and a toilet weren’t working properly; (even after advising staff); and (5) we had to wait 1.5 hours to be served at dinner. The location is exceptional and the accomodation is clean and comfortable so the resort could be outstanding with a bit more effort.

Dear WellingtonDuke, Thank you for taking the time to share your experience. We are glad to hear that you enjoyed our location and found the accommodation clean and comfortable. However, we sincerely apologize for the issues you encountered with the Wi-Fi, fridge, dishwasher, toilet, and service delays during dinner. Your feedback is very important to us, and we are reviewing these points with our teams to ensure improvements are made so that future stays meet the high standards we aim to provide. We truly appreciate your detailed comments and hope we have the opportunity to welcome you back for a seamless and outstanding experience. Warm regards, Indiana Duzer Front Office Supervisor

Customer review rating 4.5/5

Philip G. Couples - Confirmed reviews ALL

We always arrive with much anticipation at Bunker Bay. Having been emailed [many times] to book The Other Side of the Moon before we checked in, we did that - only to find we couldn't select a table we wanted and had to sit under a loudspeaker. So, on that first night we booked in to the restaurant for our third night, requesting a window table which was noted. Arriving at the time booked, we were told others had booked all window seats. We were not particularly pleased.

Dear Mr. G., Thank you for sharing your detailed feedback with us. We are delighted to hear that you continue to choose Bunker Bay and that many aspects of your stay, including the booking process, arrival, accommodation, breakfast, and our team, met your expectations so well. We sincerely apologise for the challenges you experienced with restaurant seating and the inconvenience of not securing your preferred table. We also regret the issue with ants in your villa and understand how this affected your comfort. Please be assured that your comments have been shared with the relevant teams to prevent similar situations in the future. We greatly appreciate your continued loyalty and your high ratings across most areas. We look forward to welcoming you back again for another enjoyable stay, and to providing an even smoother experience next time. Warm regards, Indiana Duzer Front Office Supervisor

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Other web-users rate our hotel

  • 1,099 reviews 9.5/10 Location
  • 1,897 reviews 6.8/10 Room
  • 2,267 reviews 7.5/10 Service
  • 34 reviews 5.5/10 WiFi
  • 1,248 reviews 5.9/10 Food
  • 641 reviews 7.8/10 Breakfast
  • 557 reviews 4.7/10 Cleanliness
  • 339 reviews 5.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.