Grand Mercure Basildene Manor Accor Vacation Club Apartments 4 stars

Customer review rating 4.8/5 2,088 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Grand Mercure Basildene Manor Accor Vacation Club Apartments
See on a map
+ 14 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Complimentary Afternoon Tea

  • BBQ facilities

  • Devonshire Tea

  • Free WiFi

  • Central location to the region

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundromat
Leisure and activities
  • Swimming pool
  • GolfPaying
  • Outdoor tennis court
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • Copy/print service available

Hotel location

Grand Mercure Basildene Manor Accor Vacation Club Apartments

187 Wallcliffe Road
6285
margaret river
australia

Tel: +61897573140

Fax: (+61)8/97573383

Check-in from 15h00

Check out up to 11h00

  • By plane

    PERTH At 272km / 169.03 miles

GPS :-33.956285, 115.053472

Our accommodation(s)

Manor Room 1 Queen Bed

  • Max. number of persons: 2
  • Wireless internet in your room
Room

Our restaurants and bars

THE CONSERVATORY

Type of cuisine: International

Each day a delicious hot and cold buffet breakfast is served between 8am to 10am in the manor conservatory. Accor Vacation Club members receive a discount. Lunch and dinner can be enjoyed at any of the many restaurants in the area.

Our guest reviews for
Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

2,088 reviews

tripadvisor

TripAdvisor Rating 5.0/5

955 reviews

As always, an awesome stay.

Customer review rating 4.8/5

Leanne Couples - 14/10/2020 Confirmed reviews ALL

We absolutely love Basildene Manor - the staff are fantastic, nothing is too much hassle, the location is perfect and as always, the gardens are spectacular. It is one of our favourite APVC properties.

Dear Leanne and Jason, Wow! What a wonderful review, we truly appreciate your feedback. I am very happy to hear that our staff and service met your needs and expectations again. I will pass on your kind comments to our team. We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor

Beautiful Surrounds

Customer review rating 4.8/5

Bradley W. Couples - 11/10/2020 Confirmed reviews ALL

A grand homestead built in the early 1800’s, the inside rooms have been renovated to create a peaceful stay. With large grounds and great views from the breakfast room, this is great for a couples getaway.

Dear Bradley , We are happy that you enjoyed your stay at Basildene Manor and are looking forward to having you again as a guest in our hotel. We really appreciate your positive feedback! We do take pride in catering to our guests' needs the best way we can. Warm regards, Maike and the Team @ Basildene Manor

Calm & relaxed.

Customer review rating 4.8/5

Barbara T. Solo - 09/10/2020 Confirmed reviews ALL

Warmly welcomed, offer assistance by staff when needed. Relaxing & refreshing. A gift box of fresh scones was a welcome parting gift.

Dear Barbara , Thank you for your lovely review. We are happy to hear you enjoyed your stay again at Grand Mercure Basildene Manor and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor

So Relaxing!!

Customer review rating 4.8/5

Mark Couples - 06/10/2020 Confirmed reviews ALL

Basildene has friendly, informative staff. The atmosphere is serene and the grounds beautifully kept. Really loved our afternoon coffee's or wine overlooking the gardens with the sun beaming into the "Sunroom". Thankyou!

Dear Mark , Thank you for writing such a wonderful review. We are delighted to read how much you enjoyed your time here. I will pass on your kind comments to our team. We look forward to your return! Warm regards, Maike and The Team @ Basildene Manor

Very good stay

Customer review rating 4.8/5

Arthur Couples - 06/10/2020 Confirmed reviews ALL

The room was very nice on the ground floor and the really nice grounds. Breakfast excellent value.unfortunately we had people upstairs who were very noisy. Would definitely return .

Dear Arthur , Thank you for taking the time to write a lovely review. I apologize for any disruptive noise during your stay from other guests. We are delighted that you enjoyed your time with us and hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor

Good Stay.

Customer review rating 4.8/5

Elizabeth H. Couples - 05/10/2020 Confirmed reviews ALL

We have stayed at Basildene Manor a few times and have always had wonderful service from Daniela and the team. We gave a score of 9 out of 10 because of one small issue with the bathroom as beautiful as it is we found that the lack of a vanity or bench near the sinks to put items on (ie) hairdryer shaving gear etc when in use was difficult as we had to place them on the floor.

Dear Elizabeth and John , Thank you for your lovely review and your feedback on the bathrooms, which we definitely take into consideration when possible. We are happy to hear you enjoyed your stay again at Grand Mercure Basildene Manor and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor

Relaxing and rejuvenating holiday

Customer review rating 4.8/5

Anonymous Solo - 04/10/2020 Confirmed reviews ALL

Staff extremely courteous and helpful

Dear Allison , Thank you for choosing to stay at Basildene Manor and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor

Great stay

Customer review rating 4.8/5

Meredith Couples - 02/10/2020 Confirmed reviews ALL

Lovely comfortable room, great bath, beautiful grounds and wonderful staff made for a perfect R and R break.

Dear Meredith , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor

Majestic Manor

Customer review rating 4.8/5

Debbie Couples - 01/10/2020 Confirmed reviews ALL

Second time staying at Basildene Manor. Fantastic place. Lo ely gardens and well equipped rooms

Dear Deborah , Thank you for your lovely review. We are happy to hear you enjoyed your stay again at Grand Mercure Basildene Manor and we look forward to welcoming you again soon. Warm regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Exceptional Stay

Customer review rating 4.8/5

Anonymous Couples - 30/09/2020 Confirmed reviews ALL

On arrival we were amazed by the beautiful and peaceful gardens on the property. We enjoyed an exceptional customer service experience, with a guided tour of the manor on arrival. In addition we received a small gift for our anniversary. After a long day out, we thoroughly enjoyed making use of the lounge facility with a bottle of wine and chocolate in front of the fireplace. We will miss the experience at Grand Mercure Basildene Manor and hope to return one day.

Dear Ivan Pieter , Wow! What a lovely review, we truly appreciate your feedback. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Happy anniversary! Warm regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Great Experience for 50th Wedding anniversary

Customer review rating 4.8/5

John Couples - 24/09/2020 Confirmed reviews ALL

Accommodation and grounds were excellent. Staff very friendly and helpful. Interesting mix of half hotel and half an apartment style vacation. Breakfast on day one a little slow as everybody arrived at once for breakfast however the smoked salmon and cream cheese omelet when it did arrive was divine.

Dear John , Thank you for taking the time to write a review. We are delighted to read that you enjoyed your time with us. We always appreciate our guests’ feedback and comments. We look forward to welcoming you back again soon....maybe for your 51st wedding anniversary! Warm regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Good stay, pleasant landscaping

Customer review rating 4.8/5

Frank C. Friends - 24/09/2020 Confirmed reviews ALL

Relaxing, nature, cool. Very nice. Could not get tv remote to work, not a big issue, but may be to someone else

Dear Frank , Thank you for taking the time to review your stay. We are delighted to know that you enjoyed your time at the Manor. Please remember for your next visit to advise our Reception staff if there are any problems in the room. Our team has spare batteries for the remote controls in the office and would have happily assisted you to replace them for you. We look forward to welcoming you back again soon! Warm regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Not as good as my last visit

Customer review rating 4.8/5

Mr G. E. Solo - 23/09/2020 Confirmed reviews ALL

The place in itself is great but sadly this visit I was to say the least dissapointed, the room I had was okay for sleeping but there was no lounge type chair and I had to ask for a chair and was given a dining room chair which wasn't very comfortable to sit on for any length of time eg if watching tv or a movie. The room was situated over the front door and in the mornings the door would bang quite loudly and people would talk in the reception area and because it's an open void it echoed quite a lot so if you wanted to have a sleep in you couldn't and that was part of my reason to visit for peace and quiet. I understand I couldn't pick my room but the four at the front over the entry are definately not what I would've expected for what it costs to stay there.

Dear Graham , Thank you for taking the time to tell us about your experience at the Grand Mercure Basildene Manor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As an Accor Vacation Club member you may prefer to choose STUSUP room type for your next visit. These rooms are located at the rear of the original Manor and are very spacious with a lounge seated area, desk and chair. Please don't hesitate to contact me directly prior to making your next reservation so I may assist you to make the best choice available. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Wonderful holiday

Customer review rating 4.8/5

John F. Couples - 23/09/2020 Confirmed reviews ALL

Basildene Manor is a beautiful place, with breathtaking grounds and gardens. It's perfectly located in the Margaret River region, and all the staff are very friendly and professional. I would happily visit every year for the rest of my life.

Dear John F., Wow! What a wonderful review, we truly appreciate your feedback. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future and hopefully every year for the rest of your life! Warm regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Wonderful stay

Customer review rating 4.8/5

Lesley A. Couples - 23/09/2020 Confirmed reviews ALL

This is the second time we have stayed at the Basildene Manor in Margaret River and we will definitely be returning. The staff are fantastic and the grounds are beautiful and relaxing. We really enjoyed our stay.

Dear Lesley , Thank you for staying with us again and for your lovely review. We are delighted to read that you enjoyed another stay at the Manor and look forward to your next visit! Warm regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Great long weekend

Customer review rating 4.8/5

Stephen C. Couples - 23/09/2020 Confirmed reviews ALL

Excellent service and clean accommodation.

Dear Stephen , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We hope to welcome you back to the Manor again soon. Kind regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Once again we enjoyed the wonderful hospitality provided by the staff at Basildene Manor

Customer review rating 4.8/5

Peter B. Couples - 22/09/2020 Confirmed reviews ALL

We have visited the Manor several times over the years. We have always enjoyed being made welcome by the wonderful staff there. One of our treasured memories is the history of the building and the great breakfasts we have always received. The gardens are always immaculate and we enjoy wandering through them no matter what time of year.

Dear Peter , Wow! What a wonderful review, we truly appreciate your feedback. I will pass on your kind comments to our team. We look forward to welcoming you again soon. Warm regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Really nice stay

Customer review rating 4.8/5

B Friends - 21/09/2020 Confirmed reviews ALL

Super friendly staff, fabulous breakfasts, comfortable rooms and amenities, beautiful gardens, central location

Dear Brooke, Thank you for writing such a wonderful review. We are delighted to read how much you enjoyed your time here. I will pass on your kind comments to our team. We look forward to your return! Kind regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

good stay as usual

Customer review rating 4.8/5

Ken L. Couples - 17/09/2020 Confirmed reviews ALL

very comfortable six night stay at Basildene

Dear Ken , Thank you for taking the time to review your stay. We are delighted to know that you enjoyed your time at the Manor. We look forward to welcoming you back again soon! Warm regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Loved it

Customer review rating 4.8/5

Jo Couples - 17/09/2020 Confirmed reviews ALL

Staff are extremely friendly & helpful

Dear Jo , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. I will pass on your kind comments to the team. We hope to welcome you back to the Manor again soon. Warm regards, Maike Lawrence-Brown Assistant Manager Grand Mercure Basildene Manor

Our most recent 20 reviews

In partnership with TripAdvisor