Grand Mercure Basildene Manor Accor Vacation Club Apartments 4 stars

Customer review rating 4.8/5 2,501 reviews

ALLSAFE approved hotel

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Grand Mercure Basildene Manor Accor Vacation Club Apartments
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+ 13 Services

Hotel extras

  • Complimentary Afternoon Tea

  • BBQ facilities

  • Devonshire Tea

  • Free WiFi

  • Central location to the region

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-out Paying
  • Laundromat
Leisure and activities
  • Swimming pool
  • Golf Paying
  • Outdoor tennis court
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
Business services
  • Copy/print service available

Hotel location

Grand Mercure Basildene Manor Accor Vacation Club Apartments

187 Wallcliffe Road
6285 margaret river
australia

Tel: +61897573140

Fax: (+61)8/97573383

Check-in from 15h00

Check out up to 11h00

  • By plane

    PERTH At 272km / 169.03 miles

GPS :-33.956285, 115.053472

Our accommodation(s)

Manor Room 1 Queen Bed

  • Max. number of persons: 2
  • Wireless internet in your room

Our restaurants and bars

THE CONSERVATORY

Type of cuisine: International

Each day a delicious hot and cold buffet breakfast is served between 8am to 10am in the manor conservatory. Accor Vacation Club members receive a discount. Lunch and dinner can be enjoyed at any of the many restaurants in the area.

Our guest reviews for
Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

2,501 reviews

TripAdvisor Rating 5.0/5

985 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Wonderful stay

Customer review rating 5.0/5

Geoffrey P. Couples - 09/09/2021 Confirmed reviews ALL

Quiet, relaxing and peaceful.

Dear Geoffrey , Thank you for choosing to stay at Basildene Manor and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Exquisite five star experience

Customer review rating 5.0/5

Rosie D. M. Solo - 07/09/2021 Confirmed reviews ALL

The hotel is exquisite and the surrounding grounds are simply divine however what makes Basildene a truly memorable experience is the staff. Daniela the manager is such a treasure and ensures the stay is a dream. The attention to detail and special little caring touches makes Basildene a stand out place to stay and I would not hesitate to recommend it to anyone. A night here feels like a month of heaven. Thank you to all the beautiful staff and especially Daniella for being so wonderful and thoughtful. I look forward to returning soon!

Dear Rosie , Thank you for writing such a wonderful review. We are delighted to read how much you enjoyed your time here. I will pass on your kind comments to our team. We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager
Customer review rating 5.0/5

Tom A. Couples - 07/09/2021 Confirmed reviews ALL

I have just received an email from Simon McGrath, Chief Executive Officer Accor Pacific re our stay at Basildene Manor. As a couple on the horizon of 80 years of age and 60 years of marriage we likened our stay to that of being a wonderful place to share yet another honeymoon. Beyond fault and we did enjoy the take home pack of scones. Not something we had ever received from any other Accor facility. Many thanks to you all. Tom & Elva A.

Dear Tom , Thank you for taking the time to write such a lovely review. We are delighted to know how much you enjoyed your time here! 60 years of marriage is a wonderful milestone and we are so happy you chose Basildene Manor for your holiday. We hope to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Basildene stay

Customer review rating 5.0/5

Edward A. L. G. Couples - 06/09/2021 Confirmed reviews ALL

Very relaxing environment, gardens are magnificent. Very quiet and tranquil stay.

Dear Edward and Lyn , Thank you for taking the time to review your recent Manor stay. We are delighted that you have enjoyed the experience and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Beautiful location

Customer review rating 4.5/5

Anonymous Couples - 03/09/2021 Confirmed reviews ALL

Everything was clean and comfortable the only thing I can think that was missing was some fresh milk. A view over the beautiful gardens would have been nice.

Dear David , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We have fresh milk accessible to our guests in the fridge in the Conservatory at all times. Please remind us to show you the location of the fridge at your next visit. We hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Amazing place

Customer review rating 5.0/5

Mark A. A. K. Couples - 31/08/2021 Confirmed reviews ALL

Amazing grounds, rooms were just beautiful, staff so welcoming. Perfect location, felt away from it all but only a 5 min drive into town.

Dear Mark and Audrey, Thank you for choosing to stay at Basildene Manor and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Beautiful Location, lovely staff, the room was very comfortable, clean with a really nice 'old world" feel.

Customer review rating 5.0/5

Anonymous Couples - 31/08/2021 Confirmed reviews ALL

2 Nights of a couples get away, it was peaceful and calming - exactly what we needed. Quite stunning gardens, also a really good location, so close to everything in Margaret River and beaches. Lovely clean facilities, and the scones were delicious!

Dear Lisa, Thank you for taking the time to review your recent Manor stay. We are all so delighted that you have enjoyed the experience and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Beautiful accommodation in Margaret River, old world charm and beautiful gardens, quiet and peaceful and close to everything.

Customer review rating 5.0/5

Noelene Friends - 30/08/2021 Confirmed reviews ALL

Absolute beautiful room and gardens are magic.

Dear Noelene , Thank you for taking the time to write a review. We are delighted to read that you enjoyed your time with us. We always appreciate our guests’ feedback and comments. We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

everything was perfect as usual

Customer review rating 4.5/5

Anonymous Families - 30/08/2021 Confirmed reviews ALL

tops, good friendly staff , good accommodation

Dear Dug , Thank you for taking the time to review your recent Manor stay. We are delighted that you have enjoyed the experience and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Great Stay

Customer review rating 5.0/5

Ian C. Couples - 30/08/2021 Confirmed reviews ALL

Everyone very friendly and accommodation fantastic

Dear Ian , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Lovely place to relax and enjoy the peace and quiet

Customer review rating 4.5/5

Leonie C. Couples - 30/08/2021 Confirmed reviews ALL

Very pleased with the facilities they are well presented and maintained. Staff are very pleasant to chat with and very helpful This adds to the charming surroundings

Dear Michael , Thank you for taking the time to write a wonderful review. We are delighted to know that you enjoyed your time at the Manor. We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Relaxing and peaceful location

Customer review rating 5.0/5

Arthur M. Couples - 29/08/2021 Confirmed reviews ALL

It was a special anniversary for us and the gift and card left was very much appreciated.The staff were pleasant and did everything possible take us feel welcome and comfortable.

Dear Arthur and Lynette , What a special anniversary it was! Happy 50th anniversary! I am so delighted that you chose to celebrate such a special occasion with us and that you had a lovely stay. Thank you for taking time to write a wonderful review and we look forward to welcoming you again. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Great stay with welcoming efficient staff.

Customer review rating 5.0/5

Sharon Couples - 29/08/2021 Confirmed reviews ALL

Just a super location to relax and enjoy the region.

Dear Sharon , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed another stay with us. We hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager
Customer review rating 4.5/5

Chris H. Couples - 28/08/2021 Confirmed reviews ALL

We have stayed many times at Basildene Manor and just love the ambience of the place. The staff are very welcoming. The breakfasts are fantastic and the grounds are gorgeous.

Dear Chris and Barbara , It is always a pleasure to see you return! We appreciate your lovely review and look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Beautiful property with Wonderful helpful staff

Customer review rating 5.0/5

Theresa Couples - 27/08/2021 Confirmed reviews ALL

We stayed 4 nights at Basildene Mannor and loved it. Beautiful property with clean and well appointed rooms. Location is just out of town, which can easily be walked to. Gardens are beautiful. What we liked the best was the friendly and helpful manner of the staff, who could not do enough for you. Highly recommended.

Dear Theresa and James , Thank you for taking the time to write a lovely review. We are delighted to know how much you enjoyed your time here. I will pass on your wonderful comments to our team. The best reward for all of us within the Basildene family is a lovely review like yours! Thank you again and we look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Another great stay

Customer review rating 5.0/5

Anonymous Couples - 25/08/2021 Confirmed reviews ALL

As Always a suberb stay

Dear Neil , It is always a pleasure to see you return! We appreciate your lovely review and look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

1 of our favourite places

Customer review rating 5.0/5

Teresa H. Couples - 25/08/2021 Confirmed reviews ALL

A very welcoming place..friendly staff

Dear Teresa and Rodney , Thank you for taking the time to write a review. It is a joy to see you return. We are delighted to read that you enjoyed another stay at the Manor and that our hotel is one of your favourite places! We look forward to your next visit! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Short stay

TripAdvisor rating 5.0/5

Derek P Couples - 16/12/2019 TripAdvisor review

This is a very elegant property, lovely grounds and well appointed rooms. However it is really an up-market B&B - no Bar or Restaurant. It is a good place to be based to see the Margaret River area. There are plenty of eating options near by.

Dear Derek P, Thank you for taking the time to review your recent Manor experience. We look forward to welcoming you on another occasion. Kind regards, Daniela and the Team@Basildene

Paradise

TripAdvisor rating 5.0/5

roweb2019 Couples - 24/10/2019 TripAdvisor review

the most delightfull place to stay for an escape from the hustle & bustle of everyday life. just a lovely atmosphere from the moment you drive in to when you leave overlooking a beautiful garden. Staff are very pleasant and as for the breakfast, arvo tea and of course the scones on leaving what more could you ask for. Thank you for out stay, we will be back.

Dear roweb2019, Thank you for taking the time to review your recent Manor experience. We love that you were able to escape the hustle and bustle of everyday life and look forward to welcoming you again soon. Kindest regards, Daniela and the Team@Basildene

A Mixed Experience

TripAdvisor rating 3.0/5

TigernPippa Couples - 02/06/2019 TripAdvisor review

Basildene Manor has the charm and character of a bygone era, with beautiful gardens. The greeting upon arrival and the small tour were very welcoming. The two lounge areas were cosy with a gas fire and well equipped. Our room was quite small, close to reception and was noisy. The biggest disappointment for us was breakfast which was poorly executed and completely lacking in technique, cafeteria quality with heavy reliance on the microwave.

Dear TigernPippa, Thank you for taking the time to write a review of your recent Manor experience. It is wonderful to read that you enjoyed the charm and character of the Manor and gardens. Most surprising to read that breakfast was a disappointment. Please contact me direct at the Manor to discuss this in further detail. I can assure you there is no reliance on the microwave in preparing the individual cooked to order a la carte breakfasts. We are always grateful to receive feedback as it helps us to continuously improve. I hope to have the opportunity to look after you again in the future. Warm regards, Daniela and the Team@Basildene

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