Grand Mercure Basildene Manor Accor Vacation Club Apartments

Grand Mercure Basildene Manor Accor Vacation Club Apartments 4 stars

Customer review rating (ALL Rating) 4.8/5 868 reviews

ALLSAFE approved hotel

Grand Mercure Basildene Manor Accor Vacation Club Apartments
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Description

Hotel extras

  • Complimentary Afternoon Tea

  • BBQ facilities

  • Devonshire Tea

  • Free WiFi

  • Central location to the region

Our accommodation(s)

Manor Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room

Hotel location

Grand Mercure Basildene Manor Accor Vacation Club Apartments

187 Wallcliffe Road
6285 MARGARET RIVER
Australia

Fax: +61 8 9757 3383

  • By plane

    PERTH At 272km / 169.03 miles

GPS:-33.956285, 115.053472

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

THE CONSERVATORY

Each day a delicious hot and cold buffet breakfast is served between 8am to 10am in the manor conservatory. Accor Vacation Club members receive a discount. Lunch and dinner can be enjoyed at any of the many restaurants in the area.

Our guest reviews for
Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  868 reviews

TripAdvisor Rating  5.0/5  1,012 reviews

Certificate of excellence 2022

Utter Bliss

Customer review rating 5.0/5

Michelle Families - Confirmed reviews ALL

The Manor was like right out of a storybook. The gardens were beautiful, the decor was timeless, the room was gorgeous and the ambiance was like a dream. Staff were all very warm and welcoming. The breakfast was beautiful and the take home jam and scones made my day. I will definitely be back

Dear Michelle , Thank you for writing such a wonderful review! I am delighted tohear how much you enjoyed your time here and will pass on your kind comments to our team. Your review will land on our team's "warm & fuzzies" - the special reviews that help us thrive! ♥ We look forward to your next visit to the Manor in Margaret River! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Relaxing stay

Customer review rating 4.5/5

Lee Couples - Confirmed reviews ALL

Return stay after many years. Spacious room overlooking the garden. Great breakfast and friendly staff.

Dear Lee , Thank you for taking the time to review your recent Manor stay. We are all so delighted that you have enjoyed the experience and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Delightful place to holiday

Customer review rating 4.5/5

John Families - Confirmed reviews ALL

We have been to Basildene Manor a number of times and keep returning because of its old-building charms, extensive and well-kept gardens and location to the famous locations at Margaret River, and of course the helpful and pleasant staff who run it.

Dear John , Thank you for staying with us again! We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Our 2nd stay was just as good as previous visit. All facilities and especially the staff are really friendly and caring.

Customer review rating 5.0/5

Alex A. L. P. Couples - Confirmed reviews ALL

We thoroughly enjoyed our holiday at Basildene. The breakfast is first class and all staff friendly and always very helpful. Sincere thanks to Daniella, Ben, Maike and Putu (breakfast service). The only item that We found difficult was the allocation of rooms. Our 1st stay was in Rosee. It was very small and difficult to negotiate the bathroom area. We requested the Chardonnay room for our second visit but, due to your policy, it was not confirmed until we arrived at the Manor. We requested the larger room and would have really appreciated confirmation for the Chardonnay room a lot earlier. It was allocated to us upon arrival.

Dear Alex and Leaine, Thank you so much for your fabulous review! We are delighted you enjoyed your 2nd stay as much as the previous visit! We cannot guarantee a specific room to any of our guests, as the allocation of rooms can change right up to Arrival. We always try and meet our guests' requests and were happy that on this occasion it was possible for you to be in Chardonnay. Our suggestion is to book a King Bath Suite to be guaranteed a larger room in the future. We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Good stay

Customer review rating 5.0/5

Paul Couples - Confirmed reviews ALL

Surprisingly scored the champagne suite what a surprise and a beautiful suite

Dear Paul and Colette , Thank you for choosing to stay at Basildene Manor again and I am glad to hear that your stay in our Champagne Suite was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Lovely surroundings

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

The building itself and the surroundings are lovely unfortunately the actual rooms are not all as comfortable as one would expect.

Dear Ian , Thank you for taking the time to review your stay with us. It was lovely to welcome you at Basildene Manor. I am sorry to hear that you were disappointed with the size of your room. As a guest of an Accor Vacation Club member you were booked into a STUSTD room type. With Basildene Manor listed as a heritage building, it restricts us from making changes to the original structure, where the STUSTD rooms are located. For your next visit, you may like to choose only from the room category STUSUP to avoid a Queen size room (STUSTD) in the original Manor, which are significantly more spacious. Thank you again for sharing your experience, and we hope to welcome you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Good location, good size room.

Customer review rating 4.0/5

Richard L. Friends - Confirmed reviews ALL

Very welcoming and respectful.

Dear Richard , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Great Weekend

Customer review rating 4.5/5

Mo Couples - Confirmed reviews ALL

Friendly relaxing and comfortable stay

Dear Michael , Thank you for taking the time to write a lovely review. We are delighted that you had a relaxing and comfortable stay with us. We hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

The staff, ambience and breakfasts were all fantastic.

Customer review rating 5.0/5

Bernie W. Couples - Confirmed reviews ALL

Enjoyed a relaxing 2 days. The staff could not be more attentive and helpful. With the beautiful grounds it was just the relaxing stay we were looking for. Loved the Manor itself of course.

Dear Bernard , Thank you for taking the time to write a review. We are delighted to read that you enjoyed your time with us. We always appreciate our guests’ feedback and comments. We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Simply beautiful

Customer review rating 5.0/5

Di H. Couples - Confirmed reviews ALL

The staff, the room and the gardens were all fabulous

Dear Dianne , Thank you for choosing to stay at Basildene Manor and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The room was comfortable. The receptionist friendly and efficient. Great to have a ground floor room

Dear Marilyn , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We hope to welcome you back to the Manor again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Fantastic service

Customer review rating 5.0/5

Charmaine F. Couples - Confirmed reviews ALL

From the time i rang and was dealt with by danielle to the wonderful Ben on the front desk the beautiful room and of course the lovely welcome gi6dt and farewell gift the wxperience was incredible. The best staff ever. Breakfast was so delicious everything was great. Special thank you to Ben and Danielle

Dear Charmaine , Thank you for taking the time to review your recent Manor experience. It is wonderful to read that the team made your stay exceptional and memorable. We look forward to welcoming you again in the near future. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Lovely stay

Customer review rating 5.0/5

No Couples - Confirmed reviews ALL

We thoroughly enjoyed our 3 day stay Everything was just lovely, the staff, the rooms, the amazing breakfasts, the gardens and the general relaxing ambience

Dear Sharon , Thank you for taking the time to review your recent Manor stay. We are all so delighted that you have enjoyed the experience and we look forward to welcoming you again soon. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Gorgeous property, delicious breakfast, excellent service - just lovely

Customer review rating 4.5/5

Michelle Couples - Confirmed reviews ALL

The property is gorgeous, well appointed, well maintained, beautiful gardens, tennis court and heated pool. The breakfast is fantastic. The service is brilliant. The rooms are lovely - clean, comfortable beds, fabulous bathroom products, rain shower, pillow menu, large selection of lovely dolman tea available. Helpful staff. Fabulous location close to Margaret River, but also feels secluded and quiet. We really enjoyed our stay.

Dear Michelle , Thank you for writing such a wonderful review! I am delighted to read how much you enjoyed your time here. I will pass on your kind comments to our team and your review will land on our team's "warm & fuzzies" - the special reviews that help us thrive! We look forward to your next visit to the Manor in Margaret River! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Well located, Fabulous Staff, Great Breakfast, lovely comfortable room and fantastic grounds

Customer review rating 5.0/5

Peter &. M. Couples - Confirmed reviews ALL

We stayed for 8 nights. Our favourite place from the wonderful interactions with staff, the best breakfast, comfortable rooms and lovely views of gorgeous gardens

Dear Peter & M. , We very much appreciate your comments regarding your stay at Basildene Manor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Amazing quality accommodation & surrounding grounds so well kept

Customer review rating 4.5/5

Sandra H. Couples - Confirmed reviews ALL

Been trying to get down to Basildene for years. It did not disappoint. We will be back, thank you/ Lovely scone gift on departure, thank you.

Dear Sandra , Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us and look forward to your next visit to Basildene Manor. Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Luxury Oasis centrally located

Customer review rating 5.0/5

Trina S. Friends - Confirmed reviews ALL

Peaceful and relaxing environment, very luxurious and amazing staff.

Dear Trina , Thank you for taking the time to write a lovely review. We are delighted to know how much you enjoyed your time here. I will pass on your kind comments to our team. We look forward to welcoming you back again soon! Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

November 2021 Stay

TripAdvisor rating 5.0/5

klduda TripAdvisor review

Another lovely quiet stay surrounded by beautiful gardens and short walks into town. We enjoyed that we could have a cuppa in the Conservatory of an afternoon. The staff were very helpful. The breakfast scrumptious :)

Dear klduda, Thank you for staying with us again and for taking the time to write a lovely review! I am happy to hear you enjoyed your stay at Basildene Manor and we look forward to welcoming you again soon. ♥ Warm regards, Maike and the Team @ Basildene Manor Assistant Manager

Short stay

TripAdvisor rating 5.0/5

Derek P Couples - TripAdvisor review

This is a very elegant property, lovely grounds and well appointed rooms. However it is really an up-market B&B - no Bar or Restaurant. It is a good place to be based to see the Margaret River area. There are plenty of eating options near by.

Dear Derek P, Thank you for taking the time to review your recent Manor experience. We look forward to welcoming you on another occasion. Kind regards, Daniela and the Team@Basildene

Paradise

TripAdvisor rating 5.0/5

roweb2019 Couples - TripAdvisor review

the most delightfull place to stay for an escape from the hustle & bustle of everyday life. just a lovely atmosphere from the moment you drive in to when you leave overlooking a beautiful garden. Staff are very pleasant and as for the breakfast, arvo tea and of course the scones on leaving what more could you ask for. Thank you for out stay, we will be back.

Dear roweb2019, Thank you for taking the time to review your recent Manor experience. We love that you were able to escape the hustle and bustle of everyday life and look forward to welcoming you again soon. Kindest regards, Daniela and the Team@Basildene

Our most recent 20 reviews

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