Grand Mercure Basildene Manor Accor Vacation Club Apartments 4 stars

Customer review rating 4.9/5 2,026 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Grand Mercure Basildene Manor Accor Vacation Club Apartments
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+ 14 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Complimentary Afternoon Tea

  • BBQ facilities

  • Devonshire Tea

  • Free WiFi

  • Central location to the region

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundromat
Leisure and activities
  • Swimming pool
  • GolfPaying
  • Outdoor tennis court
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • Copy/print service available

Hotel location

Grand Mercure Basildene Manor Accor Vacation Club Apartments

187 Wallcliffe Road
6285
margaret river
australia

Tel: +61897573140

Fax: (+61)8/97573383

Check-in from 15h00

Check out up to 11h00

  • By plane

    PERTH At 272km / 169.03 miles

GPS :-33.956285, 115.053472

Our accommodations

Manor Room 1 Queen Bed

  • Max. number of persons: 2
  • Wireless internet in your room
Room

Our restaurants and bars

THE CONSERVATORY

Type of cuisine: International

Each day a delicious hot and cold buffet breakfast is served between 8am to 10am in the manor conservatory. Accor Vacation Club members receive a discount. Lunch and dinner can be enjoyed at any of the many restaurants in the area.

Our guest reviews for
Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.9/5

2,026 reviews

tripadvisor

TripAdvisor Rating 5.0/5

948 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Beautiful accommodation

Customer review rating 4.9/5

Bob D. Couples - 08/08/2020 Confirmed reviews ALL

It’s always a pleasure to stay at Basildene Manor, beautiful rooms, good food and excellent staff.

A great spot to stay and relax

Customer review rating 4.9/5

Bruce W. Couples - 08/08/2020 Confirmed reviews ALL

We love the gardens and the surrounds. The wood/gas fire is a great spot for a afternoon read or evening drinks. There is several areas for improvements. The WiFi is poor for a 4 star hotel. The lack of facilities in the lounge breakfast room for a cup of tea or coffee would greatly enhance the stay. The one thing you can’t change is the size of the rooms which are very small and has no room for a chair. We will try and book earlier next time to get a larger room.

lovely old house

Customer review rating 4.9/5

Alexander K. Couples - 07/08/2020 Confirmed reviews ALL

early check in was lovely however we wondered whether our small room was due to it being the only one available at the time we enquired.... The staff were attentive and keen to please.....

Beautiful Setting

Customer review rating 4.9/5

Ian M. Couples - 05/08/2020 Confirmed reviews ALL

Very pleasant stay in close proximity to town and other tourist attractions.

Dear Ian, Thank you for taking the time to review your stay. We are delighted to know that you enjoyed your time at the Manor. We look forward to welcoming you back again soon! Kindest Regards, Maike Lawrence-Brown, Basildene Manor

Great stay

Customer review rating 4.9/5

Wayne Families - 05/08/2020 Confirmed reviews ALL

Enjoyed exploring eateries and breweries in the Margaret River region.

Dear Wayne, Thank you for taking the time to review your stay. We are delighted to know that you enjoyed your time at the Manor. We look forward to welcoming you back again soon! Kindest Regards, Maike Lawrence-Brown Basildene Manor

Beautiful location and room

Customer review rating 4.9/5

Diane J. Couples - 04/08/2020 Confirmed reviews ALL

Thoroughly enjoyed the beautiful gardens and the well appointed rooms. The gift of sconces was unexpected and well appreciated. Staff were courteous and friendly. A great escape

Dear David, Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us. We hope to welcome you back to the Manor again soon! Warm Regards, Maike Lawrence-Brown Basildene Manor

A very satisfying stay

Customer review rating 4.9/5

Pat S. Solo - 03/08/2020 Confirmed reviews ALL

I am trying to weigh up the worth to me of staying in the club or withdrawing altogether. Because of my health issues I am unable to travel by plane or bus which severely limits my options from isolated WA. So this trip for me was a bit of an experiment to see how I would go. I reported a couple of faults with the room to the manageress but it wasn't a criticism I was just reporting them.

Dear Patrick, Thank you for taking the time to review our property. We hope this trip helped making your decision. We would love to welcome you at Basildene Manor as often as you like to travel within WA - it could be your home away from home! We look forward to welcoming you back soon! Warm regards, Maike Lawrence-Brown Basildene Manor

Most enjoyable

Customer review rating 4.9/5

G B. Couples - 28/07/2020 Confirmed reviews ALL

Very comfortable with friendly staff and enjoyable breakfasts.

Dear Gerald, Thank you for choosing to stay at Basildene Manor and for your lovely review. I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Maike Lawrence-Brown Basildene Manor

A Great stay

Customer review rating 4.9/5

Peter &. L. Couples - 28/07/2020 Confirmed reviews ALL

Our overall experience at Basildene Manor was impeccable, the staff Dianelle, Amanda and Myca and service staff looked after us. Our room / apartment was luxurious overlooking the gardens.

Dear Peter and L., Wow! What a wonderful review, we truly appreciate your feedback. I am very happy to hear that you enjoyed your time at Basildene Manor and that our staff and service met your needs and expactations! We look forward to welcoming you back again soon. Kind regards, Maike Lawrence-Brown Basildene Manor

Convenient, lovely gardens excellent breakfast

Customer review rating 4.9/5

John M. Couples - 28/07/2020 Confirmed reviews ALL

Excellent.

Dear John, Thank you for taking the time to review your stay. We are delighted to know that you enjoyed your time at the Manor. We look forward to welcoming you back again soon! Kindest Regards, Maike Lawrence-Brown Basildene Manor

Just relaxing

Customer review rating 4.9/5

Alan H. Couples - 28/07/2020 Confirmed reviews ALL

Ben is a great addition to help in welcoming

Dear Alan, Thank you for writing such a wonderful review. We are delighted to read how much you enjoyed your time here. I will pass on your kind comments to our team and Ben! We look forward to your return! Warm Regards, Maike Lawrence-Brown Basildene Manor

Charming Location

Customer review rating 4.9/5

Tricia Solo - 27/07/2020 Confirmed reviews ALL

Very Comfortable room. Very friendly staff. Very convenient for all I wanted to do on my break away.

Dear Tricia, Thank you for choosing to stay at Basildene Manor and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Maike Lawrence-Brown Basildene Manor

Relaxing retreat

Customer review rating 4.9/5

Anonymous Couples - 26/07/2020 Confirmed reviews ALL

The overall stay was wonderful and relaxing. The only downside was the check-in process. My partner and myself were told to wait in the sitting room as they were busy checking in two other guests. In the time we were waiting two more guest parties walked in and were checked-in before us. It had been about 30 minutes before we had to approach the staff. I will give credit to the young male that checked us in as he had not been made aware by the other employee that we were wanting to check-in. Other than this the stay was lovely. The rooms were beautiful and clean, and we were very happy with the overall atmosphere of the accommodation.

Dear Sorcha, We very much appreciate your comments regarding your stay at Basildene Manor. We are delighted to know you enjoyed your stay and I apologise for the waiting time at Check In. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Maike Lawrence-Brown Basildene Manor

Another wonderful getaway!

Customer review rating 4.9/5

Melinda S. Families - 22/07/2020 Confirmed reviews ALL

We always enjoy the beautiful grounds and lovely room when we stay at the Basildene Manor. When we arrived we also received some lovely chocolates to congratulate us on our engagement. It was very thoughtful. Thank you very much!

Dear Melinda, Happy Engagement! I am so delighted that you chose to celebrate your special occasion with us. We hope to have you back in the near future and take part in more of your life’s celebrations and milestones. Warm regards, Maike Lawrence-Brown Basildene Manor

Fantastic venue and able to fully relax

Customer review rating 4.9/5

Anonymous Families - 22/07/2020 Confirmed reviews ALL

Great opportunity to relax and read in front of the fire.

Dear Steven, Thank you for choosing to stay at Basildene Manor and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kindest Regards, Maike Lawrence-Brown Basildene Manor

Great location

Customer review rating 4.9/5

Ros Couples - 21/07/2020 Confirmed reviews ALL

Our stay was very good. The only thing that would have improved our stay would have been a room over the gardens which would have had more sun.

Dear Ian, Thank you for taking the time to write a lovely review. We are delighted that you enjoyed your time with us and hope to welcome you back to the Manor again soon! Warm Regards, Maike Lawrence-Brown, Basildene Manor

Lovely long weekend stay

Customer review rating 4.9/5

As Couples - 21/07/2020 Confirmed reviews ALL

3 nights in the superior room (Riesling) which had less noise/traffic than previous stays

Dear An Rui Andrea S., Thank you for choosing to stay with us again and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Maike Lawrence-Brown, Basildene Manor

Good stay

Customer review rating 4.9/5

Andrew E. Families - 21/07/2020 Confirmed reviews ALL

Very pleasant

Dear Andrew, Thank you for taking the time to write a review. We are delighted to read that you enjoyed your time with us. Our guests feedback and comments are always appreciated. We look forward to welcoming you back again soon! Warm Regards, Maike Lawrence-Brown, Basildene Manor

The hospitality is like being wrapped in a soft blanket

Customer review rating 4.9/5

Rhonwen G. Families - 21/07/2020 Confirmed reviews ALL

We are frequent visitors to Basildene and each time we visit, we feel like we are coming home. The ambiance is relaxed and intimate, the staff are so very helpful and friendly. The rooms are spacious, very well appointed and comfortable. We always take advantage of the BBQ facilities, and the well provisioned basket of "BBQ supplies" (the oils, sauces, condiments, cutlery and crockery, serviettes and tools) we can borrow. We enjoy relaxing by the fire in the conservatory on cold winter days. Or bringing our food to the dining room where Sophia or Ben have set the table for us with a white tablecloth and a full set of cutlery and glasses, so we can enjoy our meal looking over the stunning gardens. We love everything about our stays at Basildene, right down to the beautifully presented scones and home made jam we get to send us on our way.

Dear Rhonwen and Bradley, Wow! What a wonderful review, we truly appreciate your feedback. I am very happy to hear that our staff and service met your needs and expectations again. We look forward to welcoming you back to your "home away from home" in the near future. Warm regards, Maike Lawrence-Brown Basildene Manor

Seventh stay and still very happy.

Customer review rating 4.9/5

Doug C. Families - 21/07/2020 Confirmed reviews ALL

Great staff with atmospheric hotel in beautiful gardens.

Dear Doug, Thank you for taking the time to write a review. It is always a joy to see you return. We are delighted to read that you enjoyed another stay at the Manor and look forward to your 8th visit! Warm Regards, Maike Lawrence-Brown, Basildene Manor

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