Grand Mercure Basildene Manor Accor Vacation Club Apartments 4 stars

We have stayed at Basildene Manor a few times and have always had wonderful service from Daniela and the team. We gave a score of 9 out of 10 because of one small issue with the bathroom as beautiful as it is we found that the lack of a vanity or bench near the sinks to put items on (ie) hairdryer shaving gear etc when in use was difficult as we had to place them on the floor.

Staff extremely courteous and helpful

Lovely comfortable room, great bath, beautiful grounds and wonderful staff made for a perfect R and R break.

Second time staying at Basildene Manor. Fantastic place. Lo ely gardens and well equipped rooms

On arrival we were amazed by the beautiful and peaceful gardens on the property. We enjoyed an exceptional customer service experience, with a guided tour of the manor on arrival. In addition we received a small gift for our anniversary. After a long day out, we thoroughly enjoyed making use of the lounge facility with a bottle of wine and chocolate in front of the fireplace. We will miss the experience at Grand Mercure Basildene Manor and hope to return one day.

Accommodation and grounds were excellent. Staff very friendly and helpful. Interesting mix of half hotel and half an apartment style vacation. Breakfast on day one a little slow as everybody arrived at once for breakfast however the smoked salmon and cream cheese omelet when it did arrive was divine.

Relaxing, nature, cool. Very nice. Could not get tv remote to work, not a big issue, but may be to someone else

The place in itself is great but sadly this visit I was to say the least dissapointed, the room I had was okay for sleeping but there was no lounge type chair and I had to ask for a chair and was given a dining room chair which wasn't very comfortable to sit on for any length of time eg if watching tv or a movie. The room was situated over the front door and in the mornings the door would bang quite loudly and people would talk in the reception area and because it's an open void it echoed quite a lot so if you wanted to have a sleep in you couldn't and that was part of my reason to visit for peace and quiet. I understand I couldn't pick my room but the four at the front over the entry are definately not what I would've expected for what it costs to stay there.

Basildene Manor is a beautiful place, with breathtaking grounds and gardens. It's perfectly located in the Margaret River region, and all the staff are very friendly and professional. I would happily visit every year for the rest of my life.

This is the second time we have stayed at the Basildene Manor in Margaret River and we will definitely be returning. The staff are fantastic and the grounds are beautiful and relaxing. We really enjoyed our stay.

Excellent service and clean accommodation.

We have visited the Manor several times over the years. We have always enjoyed being made welcome by the wonderful staff there. One of our treasured memories is the history of the building and the great breakfasts we have always received. The gardens are always immaculate and we enjoy wandering through them no matter what time of year.

Super friendly staff, fabulous breakfasts, comfortable rooms and amenities, beautiful gardens, central location

very comfortable six night stay at Basildene

Staff are extremely friendly & helpful