Grand Mercure Basildene Manor Accor Vacation Club Apartments 4 stars

Always a welcoming smile when we arrive. Breakfast as always superb, love the prunes

We absolutely love Basildene Manor. This trip, we had 2 nights at Bunker Bay Resort and 2 nights at Basildene Manor. Being returning Guests it was like coming home. We were celebrating our 27th Wedding Anniversary and couldn't have been more delightfully surprised to return to our room and be greeted by balloons and locally produced biscotti. Such a special touch. Cannot wait to return - for the 5th, 6th, 7th time - we've lost count! Spoiler alert - the breakfasts are absolutely out of this world. Thanks to Maike and all the Team for making our stay so special. 't h

Welcoming, pleasant staff. Helpful with queries. Loved the coffee machine. Lovely room with beautiful views.

We don’t normally stay in a room with no kitchen facilities and out door seating which we use quite a lot but done the job for 2 nights the place was clean and tidy staff a1 couldn’t fault them

We have returned to this property because of the staff, location and beautiful building. The old building would be difficult to manage, but it is worth the effort. It is equal to some 5 star properties in Europe.

Staff, food, location and rooms are all fabulous. As mentioned in previous reviews, though, the TV needs updating to Smart with subscription like Netflix. It can be very wet and windy in MR in winter.

Nice & quite, staff were friendly

Very relaxing and tranquil

Nice facilities in bedroom and common area. Breakfast was fresh and delicious.

Stayed for one night in a King room. Room was very comfortable and clean. Particularly loved that the remote controls had been cleaned and placed inside a sealed paper wrap. Included a la carte breakfast was really nice.

We love coming back to Basildene Manor whenever we can. The staff are all lovely. This property is well situated, clean and extremely quiet. Our room had a lovely courtyard which is very cosy for those perfect evenings although with the weather, that did not eventuate for us. Breakfast was delicious as usual and we love seeing the wrens from the conservatory whilst we dine. The manor is close to so many tourist destinations and beaches. We’ll be back again soon.

We stayed 4 nights. The grounds are spectacular and the staff were really good. Great breakfasts overlooking the impressive gardens.

The staff cannot be more helpful and welcoming. It was my wife’s birthday and all the staff wished her Happy Birthday and asked how our day was on return from our day trip. There was also a small gift for her awaiting her in the room when we checked in. It really added to the whole experience The gardens are remarkable even in the wind and rain. The rooms are comfortable and well appointed We would highly recommend to stay here and we will certainly be returning

Warm hearted, glamorous, relaxed time together amongst gardens and birds close to all Margaret River attractions.

We couldn't be happier with how we were treated. Almost intuitively. We arrived around 10am after spending the night sleeping in the car in Busselton after leaving Perth prior to a midnight lock down due to Covid. We were forced to do that with the prospect of losing half our booked accommodation locked down in Freo for 4 days. The staff gave us use of a room prior to checking in to our (bigger) booked room to freshen up. Checking in was simple and easy. We were then left alone to experience and explore the area but also felt if we needed anything all we had to do was ask. The staff were friendly and helpful. Honestly, we were so happy with the staff, the room and our whole experience at Basildene. Will highly recommend our time there to everyone.