Grand Mercure Allegra Hervey Bay 5 stars

Name: Grand Mercure Allegra Apartments Hervey Bay - AccorHotels - ALL
Address: 468 The Esplanade, Torquay, 70 Cypress Street Torquay, Hervey Bay, 4655, AU
Telephone: +61741947200
Rating: 0.0

TripAdvisor rating 4.4/5 329 reviews

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Grand Mercure Allegra Hervey Bay - Image 1

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11 11 photos

468 The Esplanade, Torquay, 70 Cypress Street Torquay, 4655 Hervey Bay, Australia

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Grand Mercure Allegra Hervey Bay

Upscale hotel for business and leisure

Just a 3.5 hour drive from Brisbane, Grand Mercure Allegra Hervey Bay offers the ultimate escape. Located on beautiful Shell Beach, Grand Mercure Allegra Hervey Bay is your gateway to the World Heritage listed Fraser Island, the place where humpback whal es holiday, not just swim by. Offering stunning apartment style resort accommodation overlooking beachfront, this 49 apartment hotel features tropical gardens, a lagoon pool, gym and sauna, a short walk from boutiques, cafes and restaurants.

We look forward to welcoming you to Allegra Hervey Bay.

Andrew Mascall, Hotel Manager

Hotel extras

Beachside Location
Modern elegant appointed apartments with free Wi Fi
Large heated swimming pool
Secure undercover parking
Easy access to restaurants

Our accommodation(s)

Apartment

1 Bedroom Apartment 1 Queen Bed

Non contractual photo

2 pers. max
121 m² / 1302 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Apartment

2 Bedroom Apartment 1 Queen and 2 Single Beds

Non contractual photo

4 pers. max
121 m² / 1302 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Views: Garden View

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Grand Mercure Allegra Hervey Bay

468 The Esplanade, Torquay, 70 Cypress Street Torquay
4655 Hervey Bay
Australia

GPS:-25.2826, 152.88084

+61 7 4194 7200

+61 7 4194 7201

FISHING TRIPS

Tourist attraction

Access: 20 m / 0.01 mi 1 min walk

Sea Front Oval

Tourist attraction

Access: 400 m / 0.25 mi 2 min walk

THE SURF CLUB

Tourist attraction

Access: 500 m / 0.31 mi 2 min walk

THE YACHT CLUB

Tourist attraction

Access: 600 m / 0.37 mi 2 min walk

THE BOTANIC GARDENS

Botanical gardens

Access: 1 km / 0.62 mi 10 min walk

Discovery Sphere

Tourist attraction

Access: 1 km / 0.62 mi 10 min walk

THE URANGAN PEIR

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk

THE BOAT HARBOUR

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 5 min drive

FRASER ISLAND

Tourist attraction

Access: 4.83 km / 3 mi 5 min drive

WETSIDE WATER PARK

Tourist attraction

Access: 6 km / 3.73 mi

SHELLY BEACH

Beach area

Access: 100 m / 0.06 mi 5 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Fitness center
Wi-Fi
Air conditioning
100% Non Smoking Property

Pool

Non contractual photo

Meetings & Events

Non contractual photo

Number of Meeting Room: 1
Surface of the largest room
Maximum seats capacity: 0
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating 4.4/5 329 reviews

Disgusted with their cancellation policy - especially during a cyclone

Walter F 3/9/2025 TripAdvisor review

Let me advise all future travellers to be extremely weary about booking your accommodation at Grand Mercure Allegra Hervey Bay. I happened to book a better rate with this hotel by choosing their no cancellation discounted rate - which was fine as I had no intention of cancelling. However, cyclone Alfred hit the Gold Coast (which is where I live) and despite authorities, etc stating how we were to remain indoors and not drive anywhere, this hotel refused offering me a refund because I had chosen their "no refund rate". They had no intention of refunding me - i.e. come and stay with us or don't - no refund what so ever. I was absolutely disgusted that they would expect me to drive through a cyclone to get to Hervey Bay - you guys should be ashamed of yourselves. Let me also add that 30 minutes into driving from my home to Hervey Bay, they rang and advised that the cyclone was passing through Hervey Bay and that I should consult road outages, etc before continuing on to Hervey Bay. It was only 10 minutes after that call that they rang back and told me that water was getting into the Hotel and they were willing to offer me a full refund. You guys would rather endanger the lives of your customers than be reasonable and offer a discount due to exceptional circumstances such as a "CYCLONE". I hope potential customers read this review and stay elsewhere. I have never dealt with such an unreasonable, rude, uncaring Hotel Management in my entire life.

Good place

342gerryf Couples - 2/21/2025 TripAdvisor review

Fantastic Apartment hotel with remarkable staff

michaelsO4821AA Couples - 11/16/2024 TripAdvisor review

This hotel was a great choice. The apartments are modern, spacious, and very clean. The location is ideal—right by the beach, with a supermarket just a 5-minute walk away, and plenty of restaurants even closer. What impressed me most was the quality of the staff. The receptionist contacted me twice to make sure our tours (whale watching and a K'gari excursion with hotel pickup) were well organized. The manager also made a real effort to ensure our stay was comfortable and hassle-free. Overall, a very pleasant experience. I’d be happy to return in the future.

IM COMING BACK TO THIS ONE

AndreB194 Couples - 11/4/2024 TripAdvisor review

If visiting Hervey Bay for the Whales, Allegra is a great place to stay

Ian C 10/28/2024 TripAdvisor review

Usually stay at "full facility" hotels but we selected Allegra even though it was a "room with own catering facilities / no onsite restaurant" and it was a great decision. The apartment was enormous - two bedrooms, two bathrooms (one included washing machine and tumble dryer) large sitting room and adjoined kitchen area. all spotlessly clean and everything felt "new" - plus hotel included free parking. Restaurants and bars were either a short walk away (Torquay) or an Uber to the harbour area. Pleased we chose this one and very good value (slept 3 for under AUD 150 per night)

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Web-users rating

Other web-users rate our hotel

228 reviews 9.8/10 Location
376 reviews 8.5/10 Room
167 reviews 9.1/10 Service
210 reviews 8/10 Comfort
197 reviews 9.8/10 Pool
143 reviews 7.6/10 Cleanliness
115 reviews 9/10 Amenities
67 reviews 8.7/10 Vibe

24 reviews 9.8/10 Location
43 reviews 8.3/10 Room
11 reviews 9.3/10 Service
26 reviews 7.7/10 Comfort
22 reviews 9.8/10 Pool
15 reviews 8.8/10 Amenities
15 reviews 7.9/10 Cleanliness
9 reviews 8.3/10 Vibe

15 reviews 9.8/10 Location
17 reviews 7.9/10 Room
6 reviews 8.9/10 Service
11 reviews 9.8/10 Pool
11 reviews 8/10 Comfort
8 reviews 7.8/10 Cleanliness
7 reviews 9.2/10 Amenities
6 reviews 10/10 Beach

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All our hotels in Hervey Bay

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Grand Mercure Allegra Hervey Bay 5 stars

Description

Hotel extras

Our accommodation(s)

1 Bedroom Apartment 1 Queen Bed

2 Bedroom Apartment 1 Queen and 2 Single Beds

Hotel location

Access and transport

Hotel services

Pool

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby