Mantra Hervey Bay 4 stars

Customer review rating (ALL Rating) 4.2/5 1,729 reviews

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Description

Hotel extras

  • Experience the ultimate luxury as you enjoy the heated lagoon-style outdoor pool

  • Delicious dining options are just metres away from Mantra Hervey Bay's doorstep

  • Perfectly located within steps from the marina where tours depart regularly

  • Parking while on holiday can be expensive and a hassle, which is why we offer free parking

  • Our apartments boast a wonderful view of the marina or resort ground

Our accommodation(s)

Hotel location

Mantra Hervey Bay

Buccaneer Drive
4655 URANGAN HERVEY BAY
Australia

GPS:-25.292685, 152.909149

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Mantra Hervey Bay is the best place to splash out and soak up the luxury of a heated lagoon-style outdoor pool complete with decked bridge. We also have two BBQ and dining areas around the pool for guest use.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,729 reviews

Customer review rating 1.5/5

Margaret F. Couples - Confirmed reviews ALL

Disappointed in room Dancing k and dingy Spa bath did not work Pool access shut Lifts tower two out order hence downstairs room and no views Have to wash dishes in bathroom sink very unhygienic Overall not up to a mantra property and expectations

Thank you for taking my call The other day. I’m sorry we did not meet your expectations during your recent stay. If you had reached out to us at the time, we would have been happy to look at options to move you. I note that you booked a hotel room, which is our smallest room type. We do also have larger and brighter room types available. Please accept our apologies regarding the spa. I will have our maintenance team look into this. If you do return for a future stay, we would be happy to assist you. Kind regards, Amber Cordingley Assistant Manager

Customer review rating 3.5/5

Aaron W. Couples - Confirmed reviews ALL

The view was good but asked for a spa room which we got but the spa didn't work so disappointed. The manger was supposed to call us but still no call as yet. There was a bit of maintenance in the pool area which made it hard to get to the pool but the weather wasn't great so it didn't matter to us as much.

Customer review rating 3.0/5

Kim G. Couples - Confirmed reviews ALL

Greeted warmly by staff. Given a ground floor room with great views of the marina. Room was comfortable and clean. Originally emailed and requested a room away from lifts. Our room was directly opposite the lift. Fortunately the lift for this 6 storey building is broken and had been for quite some time apparently. Along with the pool fence, which requires guests to trek right around the building to access the pool that is right in front of the lobby.

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Amber Cordingley Assistant Manager

Customer review rating 0.5/5

Simon R. Business - Confirmed reviews ALL

Smelly room with poor lighting Not even a fresh towel and bin empty!

Customer review rating 4.0/5

Sandi C. Families - Confirmed reviews ALL

Well located but annoying that lift remained broken all stay, together with pool gate.

Dear Guest, Thank you for the review of our hotel! We apologise for any inconveniences during your stay and are working to solve these matters as soon as possible. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hervey Bay Reservations

Other web-users rate our hotel

  • 1,019 reviews 9.2/10 Location
  • 1,645 reviews 6.2/10 Room
  • 839 reviews 8.6/10 Service
  • 74 reviews 1.6/10 WiFi
  • 575 reviews 4.7/10 Comfort
  • 528 reviews 5.5/10 Cleanliness
  • 382 reviews 3.3/10 Amenities
  • 289 reviews 3.5/10 Vibe

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