Mantra Hervey Bay 4 stars

Good for a short stay but needs some more staff to maintain the property and rooms better

Couldn't fault a thing !

Room was clean, view was beautiful and staff were friendly. Close to everything you need on a night away.

Average

Good facilities Great staff

We loved every minute Mantra was fantastic. Such a lovely venue and right in the middle of everything we wanted to do. Will definitely stay here again

The person on reception was rude. I stay at the Mantra Hervey Bay frequently for work and have always been happy. On this occasion I found the person booking me in was rude and the person on the desk as well. My keys didn’t work and I was made to wait (at 7.30 at night after a 3 hour car trip) until they finally addressed the problem

The reception staff were very efficient and helpful when I needed to change the date of my stay made through booking.com. The rooms were clean and location was fantastic. Would definitely stay again.

We arrived early as I needed to work during the day. Staff allowed me to sit in the conference room so I had a quiet space. Rooms are a bit old and really need to be updated. Location was good for what we needed.

Attended a wedding in Hervey Bay, as soon as I received the invite I booked with Mantra, a great hotel rooms are always great, love the view of the harbour. Will always choose Mantra over any other hotel in the area

nice basic stay,pool beautiful and very clean,well located,

Very friendly staff lovely views and good service. A young girl in housekeeping (Maddie) was extremely helpful on arrival when we found our request for twin beds didn't happen. We mentioned this to her, she spoke to her supervisor and sorted it in minutes. GREAT service

We had a lovely stay and the room was lovely and clean, however this was the same room we stayed in previously and had the same issues as over 3 years ago - broken door handle and the bedroom wardrobe cupboards required repair. We stayed 12 nights and only had a room service 5 nights into the stay. However, we were happy with the service and the staff were accommodating by allowing us to stay another couple of nights which was great. The noise of the adjacent airconditioners wasn't great - however, if you want a great room, so we fully understand. The only downside - I am severely allergic to cigarette smoke, and for the last 5 nights of our stay, we had to stay inside our room and not sit on our balcony due to the amount of smokers located on adjacent balconies. This did put a damper on our stay - but overall we love the Mantra - well done.

In general we enjoyed our brief stay. We had a good view but near by business had a rowdy air con going day and night and if you sat on the balcony it was all you could hear, same vicinity some construction going on too so very difficult to relax on balcony and enjoy the view. The apartment was clean and kitchen had adequate utensils in general. I took my own coffee plunger but did not take a teapot as most places provide one so had to make do with tea bags. The boardwalk near by was closed for maintenance so we could not enjoy a walk there. Sauna was also closed which was disappointing. There are several close by places to eat out at if you desire to do so. We tried the Asian place, the meals were large , tasty and well cooked but lacked veges, little on the menu with veges. We booked spa room, shower curtain not long enough so if you showered in the spa you ended up with the bathroom floor covered in water, which made it a bit tricky for the safety of trying to step out of the spa. No fan in the bedroom, no air con in bedroom either so you had to run the air con in the lounge room and leave bedroom doors open to make it cool enough. For comfortable sleeping.

I was at the Mantra to facilitate a day long workshop. I needed to spend the night on either side of the workshop there. The facilities for my workshop were excellent and the tech staff went an extra mile for me to acquire the necessary hardware before we began. Catering for the workshop was excellent and the environment very pleasant. Reception staff were exceptionally welcoming and helpful. My room was showing a few signs of wear and tear but was comfortable with an excellent view across the marina to Fraser Island (the dawn was spectacular) and a pleasant spa bath. The affiliated restaurants were good quality but I was a little disappointed to find that they charged a 10% surcharge if the meal was charged back to your room. I did not use the pool because I felt that the proximity to the ground floor rooms made swimming an encroachment on their privacy.