Information message

Mantra Hervey Bay 4 stars

Customer review rating 4.2/5 4,715 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Mantra Hervey Bay
See on a map
+ 7 Services

Hotel extras

  • ALLSAFE certified.

  • Complimentary secure parking.

  • Marina frontage offering direct access to tour operators.

  • 500m to beach access.

  • Express check-out.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Air conditioned
  • HERVEY BAY AIRPORT Paying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Sauna
Business services
  • 3 Meeting room(s)
  • Copy/print service available Paying

Hotel location

Mantra Hervey Bay

Buccaneer Drive
4655 urangan hervey bay
australia

Tel: +611300092872

Fax: (+61)7/41978222

Check-in from 14h00

Check out up to 10h00

  • By plane

    HERVEY BAY AIRPORT At 6.8km / 4.23 miles - Shuttle paying

GPS :-25.292685, 152.909149

Our accommodation(s)

At Mantra Hervey Bay get set to relax in a range of Hotel Rooms and 1, 2 and 3 Bedroom Apartments. Each accommodation type offers air-conditioning for your comfort and boasts private balconies with spectacular marina or ocean views. Offering a long list of handy facilities including wireless internet access, kitchenette or full kitchen so you can cook up a delicious meal then dine alfresco while taking in the seaside views.

Hotel Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 234

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mantra Hervey Bay

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,715 reviews

TripAdvisor Rating 4.0/5

3,209 reviews

Great location. Clean heat and tidy rooms

Customer review rating 3.5/5

Anonymous Couples - 19/09/2021 Confirmed reviews ALL

Room was good but we have had different rooms before that offer a bigger fridge and better views of the bay. Our towels had brown stains on them like make up had been used. I tried to wash them but it didn’t come out. Aldo was cold with no sun coming to our balcony at all. No this is difficult to get all the time as it was very busy but if we come again would ask for a room back around towards the bay.

Enjoyable stay

Customer review rating 4.0/5

Jancine Couples - 19/09/2021 Confirmed reviews ALL

Apart from a slight hiccup on arrival (9:30pm reception closed with night staff on their way) we Called Nitel to assist. Night staff arrived soon after and helped to access the night safe so we could access our room. Perhaps an email or text to let us know that reception was closing with the code for the night safe would be beneficial for late arrivals. Apart from that we had a pleasant experience - room was clean and comfortable, view was of a lovely garden which was nice, however considering 80% of the rooms have marina views it was slightly disappointing. We didn't spend long enough in our room to be overly disappointed though!! Lovely grounds and great location - we took our bikes so had 12 kms of waterfront to explore - perfect weather, great weekend overall!!

Great stay, tidy and well located.

Customer review rating 4.5/5

Angela Friends - 19/09/2021 Confirmed reviews ALL

Had a great weekend and didn't have to drive anywhere once we arrived.

Close to everything we needed

Customer review rating 3.5/5

Terr Families - 19/09/2021 Confirmed reviews ALL

First up. We stood outside our door with all of our luggage and the door would not open. Had to ring reception on mobile phone to get someone to come up and let us in. They had to give us 2 new door passes. The bathroom smelled of cigarette smoke the whole two weeks and we were both sensitive to the smell as we are both non smokers. My daughter actually had a sore throat from it. The guests below us on level two smoked on the balcony and we had to shut the balcony door when they did. We were in room 305. The view of the Marina was nice but we were a bit close to the noise of both of the restaurants (virtually right above). The bedroom was lacking air but we managed by leaving on the aircon. The sofa bed (used as a lounge) was totally unacceptable as a lounge to sit on. We were sitting on the bar which was the edge of the bed because the cushions sink when you sit. Would possibly be ok for children but not adults.The floor was more comfortable. That being said, the staff were amazing and very accommodating. They were unable to move us out of the smoky environment due to the high volume of guests at the time. We understood this. Staff were all friendly. They can only work with what they have after all. I think all in all the price we paid was overpriced and felt that the threat of a $1400 odd fine for accidentally setting off a fire alarm was disgraceful considering the vicinity of the smoke alarm to the cooking facilities. Not to mention the refund policy if you have to cancel and you keep the entire amount which in our case was $1800. Unless I am mistaken about that. Just for the final two aspects, we probably would not return again.

Lacklustre Service and misleading advertising on Booking.com

Customer review rating 1.5/5

F E. G. Business - 19/09/2021 Confirmed reviews ALL

Liked · Good shower pressure and the view across the Marina. The location is good. Disliked · Not enough secure car parks for the number of units. Booked a one bed apartment as advertised on Booking.com with full kitchen and dishwasher but were given a kitchenette with no full sized refrigerator, dishwasher or oven but it did have a 2 burner hotplate and microwave - not good for those people who have strict diets. Staff member said "You will have to take that up with Booking.com". Apartment adjacent to pools and very noisy. Woken up early in the morning by very noisy birds outside our bedroom and ground staff moving bins and slamming gates. Lounge very uncomfortable. The barfridge had complimentary milk but no complimentary water. The units are not serviced during your stay and we ran out of sugar for coffee and tea. There was no shampoo in the complimentary toiletries pack. We could not lock the security screen at night for airflow - staff member said they dont provide keys. Toilet Roll holder was flopping around and needed maintenance.This sounds like a great winge however we were paying $275.00 per night. We travel constantly and have stayed in much better presented accommodation at half the price where the staff were knowledgeable and offered excellent service. The administration staff at the Mantra - Hervey Bay are laclustre, unhelpful and management must be asleep at the wheel.

good stay

Customer review rating 5.0/5

Blair L. Solo - 19/09/2021 Confirmed reviews ALL

as always excellent,amazing,friendly reception staff,always willing to go the extra miles for you,only one little hiccup and that is not really enough secure parking facilities

Good Location

Customer review rating 2.5/5

Anonymous Couples - 18/09/2021 Confirmed reviews ALL

Dated - aging- air conditioning didn’t work in bedroom. Staff nice.

Great

Customer review rating 4.5/5

Malcolm Couples - 18/09/2021 Confirmed reviews ALL

Great

Located well

Customer review rating 3.0/5

Anonymous Couples - 18/09/2021 Confirmed reviews ALL

The staff are outstanding and passionate The room was a little small 5 days between house keeping is too long Especially for long term stays The towels should be changed a least every 3 days minimum

Disappointed

Customer review rating 1.0/5

Jane F. Couples - 18/09/2021 Confirmed reviews ALL

When checking in service was poor I wasn’t given directions to the room or what Hervey Bay had to offer. In the room there was a high pitched squealing noise that didn’t let up. The toilet seat creaked when you sat on it. The whole experience was disappointing

Great position, beautiful views

Customer review rating 4.0/5

Peter S. Couples - 18/09/2021 Confirmed reviews ALL

Rooms are nice as are the facilities. The hotel is in a great location with lots of restaurants, clubs and cafes within 15 minutes walk. Really handy to the marina for day trips to Fraser Island and whale viewing. The hotel could do with more spaces in the secured car parking compounds, at least 1 for each apartment.

well located

Customer review rating 3.5/5

Mark A. C. Couples - 18/09/2021 Confirmed reviews ALL

Was not told that i needed a code to get out, most annoying. Front counter staff thought it was amusing. The wire fi played up all the time .Towels we had in our room had marks , housekeeping replaced , but the replaced towels were dirty as well. We complained about our fan and light twice, was not fixed until late afternoon on the last day of stay.

Beautiful views

Customer review rating 5.0/5

Anonymous Couples - 18/09/2021 Confirmed reviews ALL

Friendly staff,very clean rooms ,comfy beds and a view to die for what more could u ask for. Close to restaurants and bars as well as day trips out in the ocean.

Amazing location, not so great beds.

Customer review rating 3.5/5

Kellie M. Families - 18/09/2021 Confirmed reviews ALL

The location and the view off the balcony is absolutely stunning!! It’s just a few steps away from the marina where there are multiple cafes and restaurants and walking distance from the Boat club. Service was nice, and cleanliness was good. However, the beds were terrible. We stayed in a twin room with 2 single beds- the beds completely sink when you lay on them (I am only 54 kgs). So I don’t recommend for anyone we go gets lower back pain. For this reason I don’t think we’ll stay there again unfortunately.

Handy to so many things

Customer review rating 4.5/5

Anonymous Couples - 18/09/2021 Confirmed reviews ALL

Comfortable room very clean

Not so much

Customer review rating 1.5/5

Anita Business - 18/09/2021 Confirmed reviews ALL

The unit was smelly, no screens on the windows or doors, compared to last year a big let down.

Disappointed in the hotel as a whole, it has not aged well and probably should be redeveloped

Customer review rating 2.0/5

Don G. Couples - 17/09/2021 Confirmed reviews ALL

The location is great but the hotel must be at least 50 years old and looks it, all the facilities are very tired ,these days when you pay the prices asked you expect better quality accommodation.

Great spot, Excellent service, Fantastic room

Customer review rating 4.5/5

Pete Couples - 17/09/2021 Confirmed reviews ALL

We were simply up in Hervey Bay for a working bee and took advantage of a good price offer from Mantra. Two great nights there and we walked along the Esplanade and around the marina during our down time.

Location Location

TripAdvisor rating 4.0/5

Janikins55 29/07/2021 TripAdvisor review

Great view of the marina from balcony Cafes, restaurants and club in walking distance Parking seperate from public Nice size 1 bed apartment with large bathroom and good water pressure Negative - terrible wifi service

Work trip

TripAdvisor rating 4.0/5

Eagleye1963 Business - 19/07/2021 TripAdvisor review

Nice outlook and nearby restaurants just a short walk away on both sides of the motel. Very handy to the marina if you fancy a trip out in the bay or to see some of the whales starting to swim by the front door.

Thank you for your wonderful review and feedback. Whale watching season is here! We are glad that you enjoyed your stay and our convenient location. We appreciate your patronage and look forward to your return. Warm regards, Ben

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in urangan hervey bay