Mantra Hervey Bay 4 stars

Name: Mantra Hervey Bay
Address: URANGAN HERVEY BAY, 4655, AUSTRALIA
Telephone: (+61)1300092872
Rating: 4.2

Customer review rating 4.2/5 2,691 reviews

ALLSAFE approved hotel

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Mantra Hervey Bay

We look forward to welcoming you to Mantra Hervey Bay! Paul Davis, Hotel Manager; herveybay.gm@mantra.com.au or 07 4197 8200

Paul DAVIS, Hotel Manager

Overlooking the calm waters of Hervey Bay where migrating humpback whales frolic with their newborns, you can relax in your Hotel Room or Apartment with private balcony, with some room types featuring a spa bath and swim-up pool deck. Facilities include an outdoor heated lagoon pool, children's pool and access to the Urangan Marina, where fishing, diving and 4WD tours to Fraser Island are waiting. A stylish conference and wedding venue, dining and shopping is also just a short walk away.

Hotel extras

Direct Access to tour operators
Marina Frontage
500m to Beach access
Heated Pool
Free secure on site parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel (Paying)
- WIFI in the communal areas
- WIFI in your room (Paying)
- WIFI access (Paying)
Parking
- Private indoor parking (Paying)
- Private outdoor parking
- Public outdoor parking
- Bus/coach parking area
Reduced mobility rooms
Air conditioned
- Air conditioning
- Manual temperature control
HERVEY BAY AIRPORTPaying

Outdoor heated pool
Fitness centre
Sauna

3 meeting room(s)
Copy/print service availablePaying

Hotel location

Mantra Hervey Bay

Buccaneer Drive
4655
urangan hervey bay
australia

Tel: +611300092872

Fax: (+61)7/41978222

Contact email :

Check-in from 14h00

Check out up to 10h00

By plane
HERVEY BAY AIRPORT At 6.8km / 4.23 miles - Shuttle paying

GPS :-25.292685, 152.909149

Our accommodation(s)

At Mantra Hervey Bay get set to relax in a range of Hotel Rooms and 1, 2 and 3 Bedroom Apartments. Each accommodation type offers air-conditioning for your comfort and boasts private balconies with spectacular marina or ocean views. Offering a long list of handy facilities including wireless internet access, cable TV, kitchenette or full kitchen so you can cook up a delicious meal then dine alfresco while taking in the seaside views.

Hotel Room

Max. number of persons: 2
Area: From 30 m² / 323 sq ft
Most of the accommodation: Balcony *

* Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Room

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 234 m²
Maximum capacity: 150 people
Maximum banquet capacity: 150 people

Find out more

Okay place

Robyn M. Couples - 14/09/2020 Confirmed reviews ALL

I think this resort needs attention and a up date in there rooms . They could be more particular in there cleaning like the door tracks and walk way areas near the lifts we were disappointed.

Dissapointing and in need of renovation.

Mark Couples - 14/09/2020 Confirmed reviews ALL

My comments are not directed to the hard working cleaning staff. The room was clean but in need of upgrading. Mould in the bathroom grout and obvious plaster patches on damaged walls do not make for an inviting stay. Two cups, two glasses and two teaspoons, with one electric jug was on offer. Really....would it cost too much to add a few extra kitchen items. A borad for cutting cheese etc. Yes it was a good locality for our needs but that's about it. Would not stay again.

Good place to stay

Gina Solo - 14/09/2020 Confirmed reviews ALL

Have stayed twice in a month and will be staying there again when I come back to Hervey Bay. It has every I need and location is great

Enjoyable stay, and great as a base for Whale Watching,

Nigel Couples - 14/09/2020 Confirmed reviews ALL

Enjoyable stay, close to the marina for the Whale Watching boats, enjoyed the high floor location and the balcony. The only negative aspect was that of the Wi-fi connection, which was slow and intermittent, even for general browsing. If I was dependent on that for a business activity, it would not have been acceptable.

Great Location

Trevor K. Couples - 14/09/2020 Confirmed reviews ALL

the room was clean and very well appointed. Only stayed one night but it was very comfortable.

Enjoyed Stay

Bob B. Couples - 14/09/2020 Confirmed reviews ALL

WE booked 3 days but left after 2 because my wife had a calf injury

Great staff, location

Craig L. Friends - 13/09/2020 Confirmed reviews ALL

After rebooking our stay because of rain the whole process was professional and friendly

Dear Craig, Thank you for your 5 Star review! We are so happy you enjoyed your stay and our convenient location. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Enjoyable

Peter A. R. E. Couples - 13/09/2020 Confirmed reviews ALL

The apartment we were allocated number 317 was clean and comfortable, the lounge is old and very uncomfortable and the cane chair is not at suitable and uncomfortable, staff very nice and obliging.

Great location let down by a few items

Steve Couples - 13/09/2020 Confirmed reviews ALL

On arrival it was quite busy in reception with only 1 person working as such ended up having to wait about 20 minutes to be checked in. The receptionist was very friendly and helpful and sent us on our way to the apartment. We were in apartment 213. First impressions were that it was quite well laid out with nice furniture and view over the Marina. All was good except for a constant noise in the ceiling space above our bedroom which operated every 20 minutes or so during the night. It was like a toilet flushing but louder so each of our sleeps for the 2 nite stay was very interrupted. Ceiling fan in bedroom didn't work. Swimming pool was heated and that was nice even though there was only 2 sunlounges for the whole pool. What if it was busy - where would you sit on a sunlounge? Restaurants nearby were nice

Dear Steve, Thank you for your review! We are glad that you enjoyed your stay and our convenient location. I will escalate your comments to maintenance to find out what the noise in the ceiling may have been as I have not heard of this before. The number of pool lounges has been reduced due to Covid social distancing regulations. Restrictions allow 1 person per 4 square metres so we have opted for tables and chairs instead of sun lounges to provide more seating for guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Sysan Couples - 13/09/2020 Confirmed reviews ALL

Great location, lovely view, friendly helpful staff.

Dear Susan, Thank you for your 5 Star review! We are so happy you enjoyed your stay and our convenient location. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Great stay

Allan Friends - 13/09/2020 Confirmed reviews ALL

Short stay, with a couple of mates for a fishing trip. Always clean, comfortable and great location.

Dear Allan, Thank you for your 4.5 Star review! We are so happy you enjoyed your stay and our convenient location. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Location, location

Brian S. Couples - 12/09/2020 Confirmed reviews ALL

Our two night stay was great, only two concerns, 1. We were greeted by a receptionist who was very abrupt, this person came out of a back room chewing food and seemed to want to get rid of us as soon as possible. We had booked breakfast for two mornings, my wife had to go down stairs to sort it out, the same person had neglected to give us our vouchers and only gave us enough for one morning. 2. The room we were in 614 the bath was very high off the ground and needed a lot of care getting in and out, but other than these two things our stay was perfect.

Anonymous Couples - 12/09/2020 Confirmed reviews ALL

The room smelt terrible, street parking, hidden costs not mentioned until an email the day of the stay, the menu doesn't mention anything about time limits when room service closes. Tiny fridge and freezer

old and sad

John Couples - 12/09/2020 Confirmed reviews ALL

was very disappointed at the old sad hotel it was not as shown in the pictures

Great location.

Angelina Couples - 12/09/2020 Confirmed reviews ALL

Having mornings and afternoons on a balcony overlooking the boat harbour, with a glass of wine, watching boats going and coming in

Good location, good view

Tony M. Couples - 11/09/2020 Confirmed reviews ALL

Room needs updating

Dear Tony, Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Enjoyable Stay

Mell Families - 11/09/2020 Confirmed reviews ALL

Great apartment. Lovely view.

Well located, close to everything

Lorraine P. Friends - 11/09/2020 Confirmed reviews ALL

We were disappointed in the cleanliness of our unit seeing we are in Covid times, our unit was not very clean, tampon down beside washing machine, hair & fluff beside toilet, floors were very gritty so we assumed they had not been moped. Dirty saucepan & soup ladle. Ants in pantry, a gentleman came & sprayed & put everything back in pantry, so I had to wash cups,glasses before we could use them. Cleaner was going to make single beds into double bed but we were told one bed was broken.

Dear Lorraine, Thank you for taking the time to tell us about your experience at the Mantra Hervey Bay. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Good location

Tom B. Couples - 11/09/2020 Confirmed reviews ALL

Location very good but reception staff could be a bit more friendly.

Great view

Lisa L. Couples - 11/09/2020 Confirmed reviews ALL

Enjoyed the view proximity to pier and easy access to whale watching boats

Dear Lisa Thank you for your 4 Star review! We are so happy you enjoyed your stay and our convenient location. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

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