Mantra Hervey Bay 4 stars

Customer review rating (ALL Rating) 4.1/5 1,714 reviews

Mantra Hervey Bay - Image 1
Mantra Hervey Bay - Image 2
Mantra Hervey Bay - Image 3
Mantra Hervey Bay - Image 4
Buccaneer Drive, 4655 URANGAN HERVEY BAY, Australia

Description

Hotel extras

  • Experience the ultimate luxury as you enjoy the heated lagoon-style outdoor pool

  • Delicious dining options are just metres away from Mantra Hervey Bay's doorstep

  • Perfectly located within steps from the marina where tours depart regularly

  • Parking while on holiday can be expensive and a hassle, which is why we offer free parking

  • Our apartments boast a wonderful view of the marina or resort ground

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Hotel Room - Marina Facing

Photo out of - Hotel Room - Marina Facing

Enjoy a stay in a hotel room with a balcony and marina views. With a bar fridge for refreshments and tea and coffee making facilities. Some rooms feature a shower over a spa bath, with walk-in showers available subject to availability.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Joinable bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Joinable bed(s)
  • Views: Harbour view
  • Most of the accommodation: Balcony
See availabilities

Apartment

1 Bedroom Apartment - Marina Facing

Photo out of - 1 Bedroom Apartment - Marina Facing

1 Bedroom Apartment - Marina Facing

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Joinable bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Dual Key Apartment - Marina Facing

Photo out of - 2 Bedroom Dual Key Apartment - Marina Facing

Connecting a One Bedroom Apartment with a Hotel Room offer marina views, some offer spa baths. Each have a kitchen or kitchenette and private balcony with an outdoor setting. Rooms also feature a separate lounge and dining area.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 95 m² / 1022 sq ft

Bedding

Joinable bed(s) x1

Joinable bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Electric stove
  • Fridge
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Apartment

Photo out of - 2 Bedroom Apartment

These stylish 2 Bedroom Apartments offer plenty of room with a separate lounge and dining area. Each have a kitchen or kitchenette and private balcony with an outdoor setting to enjoy that first morning cuppa overlooking the resort grounds or marina.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 95 m² / 1022 sq ft

Bedding

Joinable bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Drink vending machine
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Dual Key Apartment

Photo out of - 2 Bedroom Dual Key Apartment

The Two Bedroom Dual Key Apartment combines a One Bedroom Apartment and Hotel Room, offering a kitchen or kitchenette, private balcony, lounge and dining area. Some rooms feature a spa bath or shower over a spa bath. Walk-in showers available on request.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 95 m² / 1022 sq ft

Bedding

Joinable bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

3 Bedroom Dual Key Apartment

Photo out of - 3 Bedroom Dual Key Apartment

For the ultimate Hervey Bay holiday accommodation for families or large groups, these connect a Two Bedroom Apartment and Hotel Room with all the benefits. Enjoy a full kitchen, air-conditioning, ironing facilities, laundry facilities & two bathrooms.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 143 m² / 1539 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mantra Hervey Bay

Buccaneer Drive
4655 URANGAN HERVEY BAY
Australia

GPS:-25.292685, 152.909149

Telephone
Fax +61 7 4197 8222
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • 145 rooms
  • 5 family rooms
  • 60 connecting rooms
  • 145 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

Snack and beverage machine

  • Snack and beverage machine

Business

6 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Well-being

Lagoon Pool

  • Outside
  • On site

Gym

  • On site
  • Sauna room
  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7

Security

  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Pool

Photo out of - Pool

Mantra Hervey Bay is the best place to splash out and soak up the luxury of a heated lagoon-style outdoor pool complete with decked bridge. We also have two BBQ and dining areas around the pool for guest use.

Lagoon Pool

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Flotation Devices
  • Swimming ring
  • Children Pool
  • Shower

Access & Security

  • Pool areas wheelchair accessible
  • Ramp access
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1 m / 3.27 ft
  • Pool Size Min: 27 m / 88.58 ft

Mantra Hervey Bay is the best place to splash out and soak up the luxury of a heated lagoon-style outdoor pool complete with decked bridge. We also have two BBQ and dining areas around the pool for guest use.

Want to maintain your fitness routine during your stay? We offer a small onsite gymnasium for guests use. After you get the blood pumping during your workout , cool off in our heated lagoon-style pool.

Our Marina Room offers the ideal setting for your reception and can be used in its entirety for a celebration of up to 200 guests for cocktails, or divided into a smaller space for a more intimate gathering of close family and friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,714 reviews

Customer review rating 4.0/5

Craig I. W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback and for your lovely comments about our location, spacious room, on-site parking and in-room laundry facilities. We’re pleased to hear that you enjoyed our marina-side location, particularly for whale watching, and that you found the property to be good value for your stay. It’s also wonderful to hear that our team made a positive impression. We’re sorry to hear that the temperature in the bedroom was not as comfortable as you would have liked. We appreciate you bringing this to our attention and will certainly take your feedback on board. Thank you again for staying with us. We hope to have the pleasure of welcoming you back to Mantra Hervey Bay in the future. Warm regards, The Mantra Hervey Bay Team

Customer review rating 3.5/5

Shaun L. Couples - Confirmed reviews ALL

Dear Shaun, Thank you for your feedback. We're pleased to hear you found the room clean and enjoyed our great location. We apologise for the issues with your room key and appreciate your comments regarding the lack of streaming services. Your feedback has been shared with our team as we continue to improve our guest experience. We hope to welcome you back again soon. Warm regards, Jyotsana Mantra Hervey Bay Team

Customer review rating 5.0/5

Michele P. Couples - Confirmed reviews ALL

Thank you so much for your beautiful review! We’re delighted to hear you enjoyed such a peaceful and relaxing weekend celebrating your husband’s birthday and your wedding anniversary. It’s wonderful to know you loved the views, privacy, beach walks and our location. We truly appreciate you choosing to stay with us for such a special occasion. Kind Regards, The Mantra Hervey Bay Team

Customer review rating 5.0/5

Dee W. Couples - Confirmed reviews ALL

Thank you very much for your wonderful review! We’re so grateful for your kind words and thrilled to hear you enjoyed the beautiful views, your room and the friendly service from our team. Knowing you had such a great stay means a lot to us. We truly appreciate your support and look forward to welcoming you back! Kind Regards, The Mantra Hervey Bay Team

Customer review rating 3.0/5

Rick T. Couples - Confirmed reviews ALL

Dear Rick, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our resort's beautiful location and amenities. sorry to learn t We apologize for the maintenance issues you experienced, particularly the bathroom fittings, and understand your disappointment regarding the lack of a TV in the bedroom. Your comments are valuable and have been shared with our team for review as we continue to improve our facilities and guest experience. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Jyotsana Mantra Hervey Bay Team

Dear Guest, Thank you for taking the time to share your feedback and for your lovely comments about our location, spacious room, on-site parking and in-room laundry facilities. We’re pleased to hear that you enjoyed our marina-side location, particularly for whale watching, and that you found the property to be good value for your stay. It’s also wonderful to hear that our team made a positive impression. We’re sorry to hear that the temperature in the bedroom was not as comfortable as you would have liked. We appreciate you bringing this to our attention and will certainly take your feedback on board. Thank you again for staying with us. We hope to have the pleasure of welcoming you back to Mantra Hervey Bay in the future. Warm regards, The Mantra Hervey Bay Team

Customer review rating 3.5/5

Shaun L. Couples - Confirmed reviews ALL

They door key had issues and no streaming service. I've stayed in much smaller hotels and had this service. Room was however clean and very well located.

Dear Shaun, Thank you for your feedback. We're pleased to hear you found the room clean and enjoyed our great location. We apologise for the issues with your room key and appreciate your comments regarding the lack of streaming services. Your feedback has been shared with our team as we continue to improve our guest experience. We hope to welcome you back again soon. Warm regards, Jyotsana Mantra Hervey Bay Team

Customer review rating 5.0/5

Michele P. Couples - Confirmed reviews ALL

We had a beautiful weekend escape for my husband’s birthday & our wedding anniversary. Enjoyed our privacy, beautiful views, beach walks, perfect location. Very peaceful, relaxing & comfortable stay. Thank you.

Thank you so much for your beautiful review! We’re delighted to hear you enjoyed such a peaceful and relaxing weekend celebrating your husband’s birthday and your wedding anniversary. It’s wonderful to know you loved the views, privacy, beach walks and our location. We truly appreciate you choosing to stay with us for such a special occasion. Kind Regards, The Mantra Hervey Bay Team

Customer review rating 5.0/5

Dee W. Couples - Confirmed reviews ALL

Office staff very friendly. Room was exactly we wanted.

Thank you very much for your wonderful review! We’re so grateful for your kind words and thrilled to hear you enjoyed the beautiful views, your room and the friendly service from our team. Knowing you had such a great stay means a lot to us. We truly appreciate your support and look forward to welcoming you back! Kind Regards, The Mantra Hervey Bay Team

Customer review rating 3.0/5

Rick T. Couples - Confirmed reviews ALL

Beautifully positioned resort with great amenities, but the rooms themselves are very tired and poorly appointed for the amount paid. The fittings in the bathroom were falling off the walls and no TV in the bedroom.

Dear Rick, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our resort's beautiful location and amenities. sorry to learn t We apologize for the maintenance issues you experienced, particularly the bathroom fittings, and understand your disappointment regarding the lack of a TV in the bedroom. Your comments are valuable and have been shared with our team for review as we continue to improve our facilities and guest experience. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Jyotsana Mantra Hervey Bay Team

Customer review rating 4.0/5

Leah M. Couples - Confirmed reviews ALL

Room was tidy, clean and comfortable. Water pressure in sink was terrible, TV was poor, cheaper places at least have Foxtel or a smart TV so you can cast to it. Bed comfortable. Parking was very hard to get into (small bays) and/or often no parking in either park was available and we had to park on the street, we have a medium size svu

Thank you for your feedback. We’re pleased you found your room clean, tidy and comfortable. We sincerely apologise that some aspects of your stay did not meet your expectations and truly appreciate you taking the time to share your comments. We hope to have the opportunity to welcome you back and provide a more enjoyable experience. Kind Regards, The Mantra Hervey Bay Team

Customer review rating 3.5/5

Elsbeth C. Solo - Confirmed reviews ALL

Parking was a bit inconvenient if you don't check in early enough, especially if you have multiple bags and need to ferry them through 2 separate parking lots to get to your room. My room really needed a carpet clean; the musty odor was lifted when I kept the doors open for fresh air. The area itself is lovely and have ample places to walk to, which was great. There was a makeup stain (i think) on my pillow which was a bit unsettling. The room was compact, which is fine for a solo traveler though I'd be hardpressed to share this with my partner. It is a bit unnerving that taking a hot shower may set off the fire alarms. Better exhaustion fan should be considered instead of travelers fearing to be "that person" setting off the alarms when all you'd like to do is use the jacuzzi tub. Check in was okay but nothing note worthy.

Dear Elsbeth, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hervey Bay Reservations

Customer review rating 2.0/5

Mark W. Business - Confirmed reviews ALL

Room very old and tired, desperately needs renovation. View of marina very limited due to angle and palm tree. The whole place is just dilapidated and needs care, cleaning and a thorough pressure wash. Not terrible but more old budget motel than normal quality for Mantra. Should be divested from the brand as prior to this I always thought Mantra had a minimum standard and I’ll look more cynically before booking any Mantra property in future.

Dear Mark, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hervey Bay Reservations

Customer review rating 4.5/5

Don H. Couples - Confirmed reviews ALL

Easy to book. Helpful staff made book in and out hassle free.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Hervey Bay Team

Customer review rating 3.5/5

Kerry L. Couples - Confirmed reviews ALL

No space in the bedroom for bags and was noisy from bar underneath

Customer review rating 4.5/5

A. A. N. Business - Confirmed reviews ALL

Very happy with my stay. Staff helpful. Room clean and spacious.

Dear A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hervey Bay Reservations

Customer review rating 4.0/5

Geoff C. Friends - Confirmed reviews ALL

Disappointed that when I booked the room and the room requirements, am told that you can only allocate on arrival. Hard to understand when the booking is made well in advance. At over $1700 for 4 nights, I find this unjustifiable.

Dear Guest, Thank you for taking the time to share your feedback. I can see the room allocated to you had 1 bathroom with a spa bath and 1 bathroom with a walk-in shower, I do apologise if this wasn't communicated to you correctly and we hope to welcome you back to our hotel very soon! Sincerely, Hervey Bay Reservations

Customer review rating 4.5/5

Veronica K. Friends - Confirmed reviews ALL

Nice n clean, friendly staff, great spot.

Dear Veronica, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you back in one of our rooms with a walk in shower son! Sincerely, Hervey Bay Reservations

Customer review rating 4.5/5

John L. Couples - Confirmed reviews ALL

relaxing watching boats come and go, well located to eating venues and the room was cosy and comfortable to relax, beautiful view from verandah. staff were helpful.

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hervey Bay Reservations

Customer review rating 4.0/5

Damian O. Business - Confirmed reviews ALL

Clean & comfortable

Dear Damian, Thank you for your loyalty and the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hervey Bay Reservations

Customer review rating 4.5/5

Leanne C. Friends - Confirmed reviews ALL

Rooms were great with wonderful views. Very convenient to restaurants. Very clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Hervey Bay Team

Customer review rating 2.0/5

Rebecca D. Couples - Confirmed reviews ALL

We really wanted to love our stay, and there were definitely some positives. The view was absolutely beautiful and easily the highlight of the accommodation. Unfortunately, for the price we paid, and particularly having booked through our Accor membership, we were left quite disappointed with the overall experience. Having stayed at a number of Accor hotels previously, this unfortunately wasn’t at the level or standard we’ve come to expect from Accor properties. Parking was one of our biggest frustrations. There simply wasn’t enough parking available for the number of guests, which made something that should have been straightforward unnecessarily difficult. While the staff were friendly and pleasant to deal with, communication unfortunately seemed to be lacking at times. We felt there could have been much clearer information provided about the property, its facilities and what to expect during our stay. We were also surprised by the bathroom setup. Our room had an extremely high shower over bath, which we hadn’t realised when booking and didn’t feel was apparent from the photos. I currently have limited mobility following a leg injury, and getting my leg over the side of the bath just to have a shower was extremely difficult. Had we known about the setup beforehand, we would have enquired about a room with a different bathroom configuration. We were also very surprised that Wi-Fi wasn’t provided, and there was no daily housekeeping during our stay. The TVs also felt quite dated compared with what we’ve come to expect from hotels today, with no ability to access streaming services or cast from our own devices, leaving only standard television channels. While individually these may seem like relatively minor things, together they added to the feeling that the facilities and level of service didn’t reflect the price or standard we were expecting. The location and view were lovely, and we thoroughly enjoyed our holiday in Hervey Bay. Unfortunately, the accommodation itself didn’t feel like good value for the price we paid. Better communication about the room and facilities, adequate guest parking, Wi-Fi and more up to date in room amenities would have made a considerable difference to our experience. We certainly didn’t expect perfection, but based on our previous experiences with Accor, we expected a higher overall standard and unfortunately left disappointed.

Dear Rebecca, Thank you for taking the time to leave us a review. I am glad to hear that our team and views made a positive impression! We would love to welcome you back in the future where we can allocate one of our walk in shower rooms to better accommodate you! While we do offer complimentary carparking it is on a first in first serve basis, I am sorry to hear that you had trouble with this. We do only offer self-contained units with housekeeping services provided for stays longer than 8 nights, services for shorter stays are available at an additional fee. Kind regards, Mantra Hervey bay

Customer review rating 4.5/5

Rob R. Couples - Confirmed reviews ALL

Our room overlooked the harbour and watching the whale watching boats come in and out all day was fascinating . Good room and very clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Hervey Bay Team

Customer review rating 5.0/5

Ellanor E. Couples - Confirmed reviews ALL

Had a great stay. Easy check in, close to marina and all the boats, lovely room and view.

Dear Ellanor Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hervey Bay Reservations

Customer review rating 4.5/5

Wendy S. Couples - Confirmed reviews ALL

Absolutely love the location overlooking the marina, close to restaurants, boat harbour and lots of walking opportunities. Apartment had everything needed, although a bit dated. Staff were more than helpful and friendly, a great stay.

Thank you for taking the time to leave us a review Wendy! I am glad to hear you enjoyed your stay and that our friendly team made a lasting impression! Kind regards, Mantra Hervey Bay

Other web-users rate our hotel

  • 1,019 reviews 9.2/10 Location
  • 1,654 reviews 6/10 Room
  • 776 reviews 8.2/10 Service
  • 74 reviews 2.3/10 WiFi
  • 565 reviews 4.3/10 Comfort
  • 561 reviews 5.2/10 Cleanliness
  • 423 reviews 3.6/10 Amenities
  • 300 reviews 3.5/10 Vibe

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