Mantra Hervey Bay 4 stars

Customer review rating 4.2/5 2,691 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra Hervey Bay
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Room 1

Number of guests
Children's age
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Hotel extras

  • Direct Access to tour operators

  • Marina Frontage

  • 500m to Beach access

  • Heated Pool

  • Free secure on site parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Air conditioned
  • HERVEY BAY AIRPORTPaying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Sauna
Business services
  • 3 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mantra Hervey Bay

Buccaneer Drive
4655
urangan hervey bay
australia

Tel: +611300092872

Fax: (+61)7/41978222

Check-in from 14h00

Check out up to 10h00

  • By plane

    HERVEY BAY AIRPORT At 6.8km / 4.23 miles - Shuttle paying

GPS :-25.292685, 152.909149

Our accommodation(s)

At Mantra Hervey Bay get set to relax in a range of Hotel Rooms and 1, 2 and 3 Bedroom Apartments. Each accommodation type offers air-conditioning for your comfort and boasts private balconies with spectacular marina or ocean views. Offering a long list of handy facilities including wireless internet access, cable TV, kitchenette or full kitchen so you can cook up a delicious meal then dine alfresco while taking in the seaside views.

Hotel Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Room

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 234

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mantra Hervey Bay

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,691 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,048 reviews

Okay place

Customer review rating 4.2/5

Robyn M. Couples - 14/09/2020 Confirmed reviews ALL

I think this resort needs attention and a up date in there rooms . They could be more particular in there cleaning like the door tracks and walk way areas near the lifts we were disappointed.

Dissapointing and in need of renovation.

Customer review rating 4.2/5

Mark Couples - 14/09/2020 Confirmed reviews ALL

My comments are not directed to the hard working cleaning staff. The room was clean but in need of upgrading. Mould in the bathroom grout and obvious plaster patches on damaged walls do not make for an inviting stay. Two cups, two glasses and two teaspoons, with one electric jug was on offer. Really....would it cost too much to add a few extra kitchen items. A borad for cutting cheese etc. Yes it was a good locality for our needs but that's about it. Would not stay again.

Good place to stay

Customer review rating 4.2/5

Gina Solo - 14/09/2020 Confirmed reviews ALL

Have stayed twice in a month and will be staying there again when I come back to Hervey Bay. It has every I need and location is great

Enjoyable stay, and great as a base for Whale Watching,

Customer review rating 4.2/5

Nigel Couples - 14/09/2020 Confirmed reviews ALL

Enjoyable stay, close to the marina for the Whale Watching boats, enjoyed the high floor location and the balcony. The only negative aspect was that of the Wi-fi connection, which was slow and intermittent, even for general browsing. If I was dependent on that for a business activity, it would not have been acceptable.

Great Location

Customer review rating 4.2/5

Trevor K. Couples - 14/09/2020 Confirmed reviews ALL

the room was clean and very well appointed. Only stayed one night but it was very comfortable.

Enjoyed Stay

Customer review rating 4.2/5

Bob B. Couples - 14/09/2020 Confirmed reviews ALL

WE booked 3 days but left after 2 because my wife had a calf injury

Great staff, location

Customer review rating 4.2/5

Craig L. Friends - 13/09/2020 Confirmed reviews ALL

After rebooking our stay because of rain the whole process was professional and friendly

Dear Craig, Thank you for your 5 Star review! We are so happy you enjoyed your stay and our convenient location. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Enjoyable

Customer review rating 4.2/5

Peter A. R. E. Couples - 13/09/2020 Confirmed reviews ALL

The apartment we were allocated number 317 was clean and comfortable, the lounge is old and very uncomfortable and the cane chair is not at suitable and uncomfortable, staff very nice and obliging.

Great location let down by a few items

Customer review rating 4.2/5

Steve Couples - 13/09/2020 Confirmed reviews ALL

On arrival it was quite busy in reception with only 1 person working as such ended up having to wait about 20 minutes to be checked in. The receptionist was very friendly and helpful and sent us on our way to the apartment. We were in apartment 213. First impressions were that it was quite well laid out with nice furniture and view over the Marina. All was good except for a constant noise in the ceiling space above our bedroom which operated every 20 minutes or so during the night. It was like a toilet flushing but louder so each of our sleeps for the 2 nite stay was very interrupted. Ceiling fan in bedroom didn't work. Swimming pool was heated and that was nice even though there was only 2 sunlounges for the whole pool. What if it was busy - where would you sit on a sunlounge? Restaurants nearby were nice

Dear Steve, Thank you for your review! We are glad that you enjoyed your stay and our convenient location. I will escalate your comments to maintenance to find out what the noise in the ceiling may have been as I have not heard of this before. The number of pool lounges has been reduced due to Covid social distancing regulations. Restrictions allow 1 person per 4 square metres so we have opted for tables and chairs instead of sun lounges to provide more seating for guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655
Customer review rating 4.2/5

Sysan Couples - 13/09/2020 Confirmed reviews ALL

Great location, lovely view, friendly helpful staff.

Dear Susan, Thank you for your 5 Star review! We are so happy you enjoyed your stay and our convenient location. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Great stay

Customer review rating 4.2/5

Allan Friends - 13/09/2020 Confirmed reviews ALL

Short stay, with a couple of mates for a fishing trip. Always clean, comfortable and great location.

Dear Allan, Thank you for your 4.5 Star review! We are so happy you enjoyed your stay and our convenient location. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Location, location

Customer review rating 4.2/5

Brian S. Couples - 12/09/2020 Confirmed reviews ALL

Our two night stay was great, only two concerns, 1. We were greeted by a receptionist who was very abrupt, this person came out of a back room chewing food and seemed to want to get rid of us as soon as possible. We had booked breakfast for two mornings, my wife had to go down stairs to sort it out, the same person had neglected to give us our vouchers and only gave us enough for one morning. 2. The room we were in 614 the bath was very high off the ground and needed a lot of care getting in and out, but other than these two things our stay was perfect.

Customer review rating 4.2/5

Anonymous Couples - 12/09/2020 Confirmed reviews ALL

The room smelt terrible, street parking, hidden costs not mentioned until an email the day of the stay, the menu doesn't mention anything about time limits when room service closes. Tiny fridge and freezer

old and sad

Customer review rating 4.2/5

John Couples - 12/09/2020 Confirmed reviews ALL

was very disappointed at the old sad hotel it was not as shown in the pictures

Great location.

Customer review rating 4.2/5

Angelina Couples - 12/09/2020 Confirmed reviews ALL

Having mornings and afternoons on a balcony overlooking the boat harbour, with a glass of wine, watching boats going and coming in

Good location, good view

Customer review rating 4.2/5

Tony M. Couples - 11/09/2020 Confirmed reviews ALL

Room needs updating

Dear Tony, Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Enjoyable Stay

Customer review rating 4.2/5

Mell Families - 11/09/2020 Confirmed reviews ALL

Great apartment. Lovely view.

Well located, close to everything

Customer review rating 4.2/5

Lorraine P. Friends - 11/09/2020 Confirmed reviews ALL

We were disappointed in the cleanliness of our unit seeing we are in Covid times, our unit was not very clean, tampon down beside washing machine, hair & fluff beside toilet, floors were very gritty so we assumed they had not been moped. Dirty saucepan & soup ladle. Ants in pantry, a gentleman came & sprayed & put everything back in pantry, so I had to wash cups,glasses before we could use them. Cleaner was going to make single beds into double bed but we were told one bed was broken.

Dear Lorraine, Thank you for taking the time to tell us about your experience at the Mantra Hervey Bay. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

Good location

Customer review rating 4.2/5

Tom B. Couples - 11/09/2020 Confirmed reviews ALL

Location very good but reception staff could be a bit more friendly.

Great view

Customer review rating 4.2/5

Lisa L. Couples - 11/09/2020 Confirmed reviews ALL

Enjoyed the view proximity to pier and easy access to whale watching boats

Dear Lisa Thank you for your 4 Star review! We are so happy you enjoyed your stay and our convenient location. We appreciate your feedback and look forward to your return. Kind regards, Melinda H Mantra Hervey Bay Buccaneer Drive Urangan Q 4655

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