BreakFree Great Sandy Straits Hervey Bay 3 stars

Customer review rating (ALL Rating) 4.2/5 533 reviews

BreakFree Great Sandy Straits Hervey Bay - Image 1
BreakFree Great Sandy Straits Hervey Bay - Image 2
BreakFree Great Sandy Straits Hervey Bay - Image 3
BreakFree Great Sandy Straits Hervey Bay - Image 4
17 Buccaneer Drive, 4655 URANGAN, Australia

Description

Hotel extras

  • Enjoy your own delicious budget friendly alfresco dinner at the resort's BBQ area

  • Make the most of the outdoor lifestyle with marina & beach frontage

  • Cool off in our large relaxing lagoon style pool or 25 metre lap pool

  • With a full size court at the resort, why not spend the afternoon enjoying a game of tennis?

  • Our secure on-site parking ensures your vehicle's safety and security

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio

Photo out of - Studio

Relax on the balcony or patio of your Studio Apartment as you take in the surrounding bay views. The perfect choice for short getaways for singles or couples. Rooms feature A/C, TV & DVD player & a complimentary car space.

  • Views:

    Bay view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • 2 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Bay view
  • Most of the accommodation: Balcony
See availabilities

Apartment

1 Bedroom Lock Off Apartment

Photo out of - 1 Bedroom Lock Off Apartment

Enjoy uninterrupted views of the ocean in a light and airy 1 Bedroom Suite. Rooms feature a fully equipped kitchen, air conditioning, TV and DVD player, lounge area, in room laundry facilities, balcony or patio and a complimentary car space.

Max. number of persons
2
Area
From 53 m² / 570 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Apartment

Photo out of - 2 Bedroom Apartment

The 2 Bedroom one bath apartments are fully self-contained. The whole family will have room to kick back and enjoy the holiday in these apartments, with a living area, dining area, and a fully equipped kitchen and balcony with views of the ocean or marina

Max. number of persons
4
Area
From 90 m² / 968 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Ground Floor Apartment

Photo out of - 2 Bedroom Ground Floor Apartment

The 2 Bedroom one bath apartments are fully self-contained. The family will have room to kick back and enjoy the holiday in these apartments, with a living area, dining area, and a fully equipped kitchen and a grassed patio with Ocean or Marina views.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 90 m² / 968 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DVD player
  • Music TV channels
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
See availabilities

Apartment

3 Bedroom Apartment

Photo out of - 3 Bedroom Apartment

For larger families or groups, 3 Bedroom Apartments are great value , comfortably accommodating up to 6 people. The apartments are spacious and self-contained, each with it's own laundry facilities and large kitchen, living & dining area and balcony.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 105 m² / 1130 sq ft

Bedding

Single bed(s) x2

Queen size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

3 Bedroom Top Floor Apartment

Photo out of - 3 Bedroom Top Floor Apartment

For the ultimate ocean or marina views, head straight to the top and book a 3 Bedroom Top Floor Apartment. Spacious with everything you need including a large living area, fully equipped kitchen, dining area, air conditioning, laundry and balcony.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 205 m² / 2206 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Top Floor Apartment

Photo out of - 2 Bedroom Top Floor Apartment

Luxurious 2Bedroom Top Floor apartment with stunning ocean or marina views. Spacious and features fully equipped kitchen, laundry and balcony with breathtaking views. Master bedroom has Queen Bed and Spa bath, second bedroom has twin or double bed.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 90 m² / 968 sq ft

Bedding

Queen size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

BreakFree Great Sandy Straits Hervey Bay

17 Buccaneer Drive
4655 URANGAN
Australia

GPS:-25.291821, 152.90939

Telephone
Fax +61 7 4125 1688
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Air conditioning
  • 100% Non Smoking Property
  • 39 rooms
  • 39 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets not allowed

Family

Services for children

  • Board games available
  • Green area
  • Tourist guide for families

Well-being

Lagoon Pool/Lap Pool

  • Outside
  • On site

BreakFree Great Sandy Straits

  • On site
  • Sauna room

Sports and leisure

Private beach

  • Nearby

Tennis

  • Nearby

Table tennis

  • On site
  • On site
  • Indoor parking
  • Private
  • One parking space
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.21 ft

Security

  • Well-lit parking
  • Controled access parking

Pool

Photo out of - Pool

Cool off with a refreshing dip in our large outdoor, lagoon style pool. Alternatively, you can choose to keep fit by swimming laps in our 25 meter lap pool. Both are perfect on a hot summers day, especially after a big day out exploring Hervey Bay

Lagoon Pool/Lap Pool

Keep the family entertained with 2 unheated swimming pools, One Lagoon Syle pool and the other Lap pool.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Chlorure treatment

At your disposal

  • Shower

Dimension

  • Pool Depth Min: 0.4 m / 1.3 ft
  • Pool Depth Max: 1.79 m / 5.9 ft

Cool off with a refreshing dip in our large outdoor, lagoon style pool. Alternatively, you can choose to keep fit by swimming laps in our 25 meter lap pool. Both are perfect on a hot summers day, especially after a big day out exploring Hervey Bay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  533 reviews

Customer review rating 4.5/5

Ian A. Couples - Confirmed reviews ALL

Dear Ian, Thank you for your lovely review! We’re delighted to hear that you enjoyed our convenient location, the pool, and the great views from your comfortable unit. It’s wonderful to know you found it easy to enjoy the local restaurants and everything the area has to offer. We hope you had a relaxing stay and look forward to welcoming you back again soon! Sincerely, Breakfree GSS

Customer review rating 1.0/5

Kim O. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Jennifer A. Couples - Confirmed reviews ALL

Dear Jennifer, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Wayne M. Couples - Confirmed reviews ALL

Thank you for taking the time to leave us such a lovely review Wayne! We truly appreciate it and are so pleased to hear you enjoyed your stay with us! We hope to welcome you back again soon! Kind regards, Breakfree Great Sandy Straits

Customer review rating 5.0/5

Loretta D. H. Couples - Confirmed reviews ALL

Dear Loretta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Ian, Thank you for your lovely review! We’re delighted to hear that you enjoyed our convenient location, the pool, and the great views from your comfortable unit. It’s wonderful to know you found it easy to enjoy the local restaurants and everything the area has to offer. We hope you had a relaxing stay and look forward to welcoming you back again soon! Sincerely, Breakfree GSS

Customer review rating 1.0/5

Kim O. Couples - Confirmed reviews ALL

Great location, rooms are so old and outdated, they smell musty, bathroom/toilet smells like urine. Filthy couch didn’t even want to sit on it. Towels so thin ! Air con sweep completely missing, it’s our 4th stay here and will be our last ! It’s in a big need of renovations. Pool is in need of repairs broken tiles etc, which is a shame as a great pool. Would be amazing if it was renovated. And Accor charged us twice. Rooms have stayed in 166 & 168, and such a waste that the rooftops can’t be used would be great for bbqs as view is sensational !

Customer review rating 3.0/5

Jennifer A. Couples - Confirmed reviews ALL

The garage was a nightmare, roller door very difficult to use. Things were all a little tired.

Dear Jennifer, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Wayne M. Couples - Confirmed reviews ALL

Perfect water water views. Comfortable accommodation. Have stayed in Hervey Bay last 7 years. Will now go now where else other than Breakfree

Thank you for taking the time to leave us such a lovely review Wayne! We truly appreciate it and are so pleased to hear you enjoyed your stay with us! We hope to welcome you back again soon! Kind regards, Breakfree Great Sandy Straits

Customer review rating 5.0/5

Loretta D. H. Couples - Confirmed reviews ALL

Wow what a location! Loved the view from our apartment overlooking the beach!

Dear Loretta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Anna C. Friends - Confirmed reviews ALL

Easy check in. Garage numbers were not clear No lifts. It wasn't easy carrying luggage up stairs. Reception were friendly

Dear Anna, Thank you for your feedback. We’re pleased to hear you enjoyed our location, found check-in easy, and received friendly service from our reception team. We’re sorry that the stairs made it difficult to carry your luggage, and that the garage numbers were not clear. We also appreciate your comments regarding the apartment and Wi-Fi, and we’ll share your feedback with our team. We hope to welcome you back to BreakFree Great Sandy Straits again. Kind regards, BreakFree GSS Team

Customer review rating 3.5/5

Colin B. Friends - Confirmed reviews ALL

Complex looks a little tired and in need of a refresh.

Dear Colin, Thank you for your feedback. We’re pleased to hear you enjoyed your stay and found our check-in experience positive. We’re sorry that we were unable to accommodate the apartment location requested at the time of booking. We also appreciate your comments regarding the property needing a refresh, and we’ll share this feedback with our team. We hope to have the opportunity to welcome you back again in the future. Kind regards, BreakFree GSS Team

Customer review rating 0.5/5

Damian O. Business - Confirmed reviews ALL

Horrible run down apartment, broken balcony doors, filthy walls and rooms, nothing at all like the pic of the apartment I booked in the Accor site.Not even a towel hook in the bathroom, lights blown, hair from past guests everywhere, horrible odour and many many more faults

Customer review rating 4.5/5

Warren K. Couples - Confirmed reviews ALL

We were upgraded to a 2 bdroom unit on the ground floor which was comfortable a bit old - clean and tidy

Dear Warren, Thank you for your 90/100 review. We’re pleased to hear you enjoyed your stay and found the upgraded two-bedroom apartment comfortable, clean and tidy. We’re glad the ground-floor location suited you, and it’s great to hear you appreciated the plentiful hot water. Thank you for choosing to stay with us, and we hope BreakFree GSS Team

Customer review rating 0.5/5

Nella V. Friends - Confirmed reviews ALL

I wish to express my complete disappointment in the condition of our 2 bedroom ground floor apartment. I took great care in picking a place to stay for 2 couples and after spending time looking at photos on many different sites comparing facilities, location etc, we thought Breakfree would be the best fit for us. However, the photos are absolutely nothing like what we were allocated! After arriving from Melbourne, we entered a room that was dirty, dated, smells of mould, musty and generally a very inferior room. The blankets were dirty, when pulling the curtains across, they were really dusty, the carpet is disgusting, walls are dirty and to top it off, we thought the least we could do was have a glass of wine, but there were only 3 glasses, for 4 guests. Most of the cups and plates had to be washed before using. Even taking into account that photos can be photoshopped, its still nothing like the website suggests. I feel we were given the worst room in the whole complex. We specifically chose a ground floor room, paying extra, as my husband has a bad back, saves us carrying suitcases up stairs, but also because the photos i saw, were of a large grassy area, facing the beach. Instead we got a tiny patch, facing overgrown bushes. I have attached some photos, but really they don't completely show the extent of the deterioration. I also attached some photos that I based my booking on. Whilst i understand that at times, photos are only a representation of the rooms, there is nothing remotely the same! It's very unfair that we paid full price for a room, which should of been heavily discounted, due to its condition. As the organiser of our group, I was not only totally embarrassed, but after a day of cycling and walking over 20kms, the last thing we felt like doing was returning to our room at Breakfree. My only saving grace, is that we thankfully only stayed 2 nights. I hope receiving this genuine feedback, helps in either the improvement of the room, or at least some honesty with your customers. I will be leaving honest feedback on any booking site I can, so that others don't make the same mistake. I'm seeking some compensation for our costs.

Customer review rating 4.5/5

Gina B. Families - Confirmed reviews ALL

This hotel is in a great location and our room overlooked the marina which was beautiful. The rooms were a good size and bathroom and kitchen were modern and very clean.

Dear Gina, Thank you for your lovely 90/100 review. We’re pleased to hear you enjoyed our great location, beautiful marina views and the spacious, modern and clean apartment. We also appreciate your feedback regarding reception staffing and will pass this on to the team for consideration. We understand having someone readily available at reception can make the arrival and departure experience even easier. Thank you again for staying with us, and we hope to welcome you and your family back to BreakFree Great Sandy Straits again. BreakFree GSS Team

Customer review rating 4.5/5

Ruth P. Families - Confirmed reviews ALL

The only thing to suggest was maybe have some lighter mugs and drinking glasses. My 89 year old mother struggled with these and the shower floor was a bit slippery. Otherwise a perfect spot.

Dear Ruth, Thank you for your wonderful 90/100 review and for staying with us for a second time. We’re delighted to hear you enjoyed our location, beautiful views and easy access to the whale watching tours. We also appreciate your thoughtful feedback regarding the weight of the mugs and glasses, as well as the shower floor. We’ll certainly pass these suggestions on to the team for consideration. It’s lovely to hear our team were able to assist when you needed to change your booking dates, and we’re so pleased you’ll be returning. We look forward to welcoming you back to BreakFree Great Sandy Straits again soon. BreakFree GSS Team

Customer review rating 2.5/5

Peter D. Business - Confirmed reviews ALL

There was no wi-fi. Somewhere nearby, unit below or next door lived a cigarette smoke. i could not leave balconey door or windows oen as cigarette smoke kept coming into the unit.

Dear Peter, Thank you for taking the time to share your feedback and for your 50/100 review. We’re pleased to hear you found the apartment clean and enjoyed the view. We’re sorry that the lack of Wi-Fi and the cigarette smoke affected your stay. We understand how frustrating it would have been not to be able to leave the balcony door or windows open due to the smoke. We appreciate you bringing these concerns to our attention. Thank you again for your feedback. BreakFree GSS Team

Customer review rating 5.0/5

Debbie &. A. S. Couples - Confirmed reviews ALL

Our room was newly refurbished to a great standard and perfectly positioned overlooking the marina.

Dear Debbie &. A., Thank you for your fantastic 100/100 review! We’re delighted to hear you enjoyed your newly refurbished apartment, the wonderful marina outlook and our perfect location. It’s also lovely to hear that D’orne made a positive impression during your stay. We’ll be sure to pass on your kind mention. Thank you for choosing to stay with us, and we hope to welcome you back to BreakFree Great Sandy Straits again soon. BreakFree GSS Team

Customer review rating 4.5/5

Barbara B. Families - Confirmed reviews ALL

Staff were pleasant at both check-in and departure, the unit was well presented, in a great position, perfect for a holiday for any age group. The living area was directly adjoining the grassed area outside our door, with the living area on that side of the unit.

Dear Barbara, Thank you for your lovely 90/100 review. We’re so pleased to hear you enjoyed the unit, its great position and the easy access to the grassed area. It’s wonderful to know our team were pleasant and helpful throughout your stay. Thank you for choosing to stay with us, and we hope to welcome you and your family back to BreakFree Great Sandy Straits in the future. BreakFree GSS Team

Customer review rating 4.5/5

Lindsay S. Couples - Confirmed reviews ALL

Enjoyed our stay, great spot, only down side was the quite loud and annoying water pipe noises early in the morning from the unit above Unit 50 when people moved in on the last two days.

Dear Lindsay, Thank you for your lovely review. We’re pleased you enjoyed your stay and our peaceful waterfront location for a couple of days of R&R. We’re sorry about the noisy water pipes from the apartment above during the last couple of mornings. We appreciate you bringing this to our attention so we can look into it. We hope to welcome you back again for another relaxing stay. BreakFree GSS Team

Customer review rating 3.0/5

Karen H. Families - Confirmed reviews ALL

We stay at Breakfree at least once or twice a year and have never had a problem, but this time I was very disappointed in the check in. We rang ahead of time and were told that if we came in our room would be ready for us after we filled in our paperwork. As we thought the room would be ready we went to the supermarket on the way in and bought some groceries. We arrived and filled in the paperwork only to be told the room wasn’t ready. Then were told it wasn’t far off ready and he would ring me with in the next hour. If it wasn’t for my sister staying there our cold food would have been no good as we didn’t get in to our room until normal check in. We were then rang about 1 to say it was ready and then headed to the office to be told that it wasn’t ready, again. ( it was). We requested room 131 and we did get that room but the top floor was closed off. I do understand why it was but we stayed in that room so we can have upstairs with the walk-in shower due to my husbands Back injury. We booked it as a 2brm but we only intended to use it as a one bedroom top floor. We finally got the top floor opened up as this lovely young man came into the office as I was asking about it and he had no problems in helping us. The young fellow in reception that day was lovely but had no idea. I am a gold member and I have to say that all the times a have stayed there I have been well looked after( Kathy has always looked after me.) Sorry she wasn’t there this time as I don’t think I would have had such a awful check in experience.

Dear Guest, Thank you for your review and for your loyalty as a Gold member! We are delighted to hear that you enjoyed Room 131 and had a great stay overall. However, I am sincerely sorry for the communication delays and confusion surrounding your early check-in and apartment access. I will be sharing your feedback with our reception team to ensure our communication is seamless moving forward. We truly appreciate your continued support and look forward to welcoming you back for a much smoother stay next time! Warm regards, BreakFree Great Sandy Straits Team

Customer review rating 4.5/5

Debra M. Friends - Confirmed reviews ALL

We always have a fantastic stay at Breakfree Hervey Bay. The staff are always helpful and the views are always spectacular.

Dear Debra, Thank you for your wonderful review and for continuing to stay with us. We’re so pleased to hear you always enjoy the spectacular views and find our team helpful. Thank you also for mentioning Kat and Kathy we’ll be sure to pass on your kind words. We appreciate your suggestion about adding a frying pan to our one bedroom apartments and will certainly take it on board. We look forward to welcoming you back again soon! BreakFree GSS Team

Customer review rating 4.5/5

Kerri G. Families - Confirmed reviews ALL

The apartment was clean and had everything you might need for a few days away.

Dear Kerri, Thank you for your lovely review. We’re so pleased to hear you enjoyed our fabulous waterfront location, particularly for the whale watching tours, and that your apartment was clean, comfortable and well equipped for your stay. It’s wonderful to know you had such a positive experience with us and that you would recommend BreakFree Great Sandy Straits to others. We really appreciate you choosing to stay with us and hope to welcome you and your family back again on your next visit to Hervey Bay. BreakFree GSS Team

Customer review rating 4.5/5

David W. Friends - Confirmed reviews ALL

All the comforts of home coupled with a fantastic waterfront view of the Bay.

Dear David, Thank you for your wonderful review and for choosing to stay with us again. We’re delighted to hear that BreakFree Great Sandy Straits feels like a holiday destination for you, with all the comforts of home and those beautiful waterfront views of the Bay. We also really appreciate you taking the time to recognise Kathy Kapernick as a special contributor to your stay. We’ll be sure to pass your kind feedback on to Kathy and the team. Thank you again for your continued support. We look forward to welcoming you back for your next holiday with us! BreakFree GSS Team

Other web-users rate our hotel

  • 419 reviews 9.3/10 Location
  • 671 reviews 6.2/10 Room
  • 184 reviews 7.8/10 Service
  • 229 reviews 3.7/10 Amenities
  • 221 reviews 4/10 Cleanliness
  • 81 reviews 9.2/10 Pool
  • 43 reviews 2.6/10 Food

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