BreakFree Great Sandy Straits Hervey Bay 3 stars

Customer review rating (ALL Rating) 4.2/5 605 reviews

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17 Buccaneer Drive, 4655 URANGAN, Australia

Description

Hotel extras

  • Enjoy your own delicious budget friendly alfresco dinner at the resort's BBQ area

  • Make the most of the outdoor lifestyle with marina & beach frontage

  • Cool off in our large relaxing lagoon style pool or 25 metre lap pool

  • With a full size court at the resort, why not spend the afternoon enjoying a game of tennis?

  • Our secure on-site parking ensures your vehicle's safety and security

Our accommodation(s)

Hotel location

BreakFree Great Sandy Straits Hervey Bay

17 Buccaneer Drive
4655 URANGAN
Australia

GPS:-25.291821, 152.90939

Telephone
Fax +61 7 4125 1688

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Air conditioning
  • 100% Non Smoking Property

Pool

Cool off with a refreshing dip in our large outdoor, lagoon style pool. Alternatively, you can choose to keep fit by swimming laps in our 25 meter lap pool. Both are perfect on a hot summers day, especially after a big day out exploring Hervey Bay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  605 reviews

TripAdvisor Rating  3.8/5  1,191 reviews

Excellent location

Customer review rating 5.0/5

Wendy U. Friends - Confirmed reviews ALL

Staff were helpful and friendly and it was a very clean environment

Thank you for taking the time to share your wonderful feedback! We\'re so pleased to hear that you enjoyed our excellent location, and that our staff made such a positive impression. We take great pride in maintaining a clean and welcoming environment for all of our guests, so it\'s fantastic to know that you noticed and appreciated it. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Breakfree Team

Offers a lot in Hervey Bay.Easy walk to restaurants and the Boat Club.

Customer review rating 4.0/5

John G. Couples - Confirmed reviews ALL

Was well looked after as Cyclone Alfred played a big part in our stay.

Thank you for your kind words and for taking the time to share your experience with us! We\'re thrilled that you enjoyed our location and the easy access to local restaurants and the Boat Club. We also appreciate you mentioning Cyclone Alfred—it certainly made for an interesting stay, and we\'re glad to hear that you felt well looked after during that time. Our team works hard to ensure our guests are comfortable and safe, especially during unexpected events like that. We hope to welcome you back to Hervey Bay under calmer skies next time, and we look forward to providing you with another great experience. Best regards, Breakfree Team

Customer review rating 4.5/5

Bobbie S. Friends - Confirmed reviews ALL

Lady at reception was exceptional. Unit was very clean and we don't have any complaints. The young man (English I thing) who we met out side a couple of times and couldn't do enough for us when we arrived and came to help me with washing machine was so friendly, helpful and a real gentleman. The only complaint was the washer dryer had no instructions and I spent a lot of time trying to work the dryer. Never got it to work even after getting instructions on utube.

Thank you for your kind feedback! We\'re so pleased to hear that our reception team and staff made such a positive impression on you. We take pride in offering exceptional service, and it’s wonderful to know that both our team members—especially the gentleman you mentioned—were able to assist you so effectively. We also greatly appreciate your comments about the cleanliness of your unit and your overall stay. We\'re truly sorry for the trouble you experienced with the washer/dryer. We understand how frustrating it must have been, and we’ll be sure to look into providing clearer instructions for our future guests to avoid this issue. Thank you once again for sharing your experience, and we look forward to welcoming you back on your next visit! Best regards, Breakfree Team

Out dated and very uncomfortable No WiFi

Customer review rating 0.5/5

Unhappy G. Families - Confirmed reviews ALL

Out dated rooms and amenities Very stuffy and no air flow hard to breathe No lifts so it’s stairs all the way to the 3rd floor Air con only in lounge room. Fans in bedrooms Could not open the garage to get out car out due to power outage no key given to unlock as a back up Small showers but great water pressure

Thank you for sharing your feedback with us. We appreciate you taking the time to highlight both the aspects of your stay that you enjoyed, as well as the areas where we can improve. We are sorry to hear that you found the rooms and amenities not up to your expectations. We understand that comfort and air circulation are crucial, and we’re currently working on upgrading certain areas of the property to ensure a better experience for our guests. We also apologize for the inconvenience caused by the power outage and the garage access issue. We understand how frustrating that must have been, and we’ll review our backup systems to ensure there is a smooth solution for situations like this in the future. On a positive note, we’re glad to hear that you enjoyed the water pressure in the showers! We appreciate your constructive feedback, and we hope to have the opportunity to welcome you back once our planned updates are in place. Best regards, Breakfree Team

Gr8 Location right on Beachfront

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Initially we were incorrectly booked as we had asked to be in a balcony room on beach front side as we are there to enjoy the beautiful views in which we were given a ground floor which had limited views, we were grateful that they then upgraded us from our 2nd night to a 2nd floor unit which did have amazing views and room was so much nicer then the previous room to. There was a couple of things that needed attending to being the aircon unit didn't have oscillating arm and cold tap in bathroom sink was to hard to actually turn on so had to use the kitchen sink to wash our hands in. I have stayed at your units many of times before and never experienced a bad situation like this at all.

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Other web-users rate our hotel

  • 435 reviews 9.1/10 Location
  • 699 reviews 6.1/10 Room
  • 184 reviews 7.6/10 Service
  • 248 reviews 3.8/10 Amenities
  • 244 reviews 4.7/10 Comfort
  • 239 reviews 3.7/10 Cleanliness
  • 82 reviews 9.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.