BreakFree Great Sandy Straits Hervey Bay 3 stars

Customer review rating (ALL Rating) 4.3/5 526 reviews

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Description

Hotel extras

  • Enjoy your own delicious budget friendly alfresco dinner at the resort's BBQ area

  • Make the most of the outdoor lifestyle with marina & beach frontage

  • Cool off in our large relaxing lagoon style pool or 25 metre lap pool

  • With a full size court at the resort, why not spend the afternoon enjoying a game of tennis?

  • Our secure on-site parking ensures your vehicle's safety and security

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio

Relax on the balcony or patio of your Studio Apartment as you take in the surrounding bay views. The perfect choice for short getaways for singles or couples. Rooms feature A/C, TV & DVD player & a complimentary car space.

  • Views:

    Bay view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • 2 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Bay view
  • Most of the accommodation: Balcony

Apartment

1 Bedroom Lock Off Apartment

Enjoy uninterrupted views of the ocean in a light and airy 1 Bedroom Suite. Rooms feature a fully equipped kitchen, air conditioning, TV and DVD player, lounge area, in room laundry facilities, balcony or patio and a complimentary car space.

Max. number of persons
2
Area
From 53 m² / 570 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Apartment

2 Bedroom Apartment

The 2 Bedroom one bath apartments are fully self-contained. The whole family will have room to kick back and enjoy the holiday in these apartments, with a living area, dining area, and a fully equipped kitchen and balcony with views of the ocean or marina

Max. number of persons
4
Area
From 90 m² / 968 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Apartment

2 Bedroom Ground Floor Apartment

The 2 Bedroom one bath apartments are fully self-contained. The family will have room to kick back and enjoy the holiday in these apartments, with a living area, dining area, and a fully equipped kitchen and a grassed patio with Ocean or Marina views.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 90 m² / 968 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DVD player
  • Music TV channels
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk

Apartment

3 Bedroom Apartment

For larger families or groups, 3 Bedroom Apartments are great value , comfortably accommodating up to 6 people. The apartments are spacious and self-contained, each with it's own laundry facilities and large kitchen, living & dining area and balcony.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 105 m² / 1130 sq ft

Bedding

Single bed(s) x2

Queen size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Apartment

3 Bedroom Top Floor Apartment

For the ultimate ocean or marina views, head straight to the top and book a 3 Bedroom Top Floor Apartment. Spacious with everything you need including a large living area, fully equipped kitchen, dining area, air conditioning, laundry and balcony.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 205 m² / 2206 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Apartment

2 Bedroom Top Floor Apartment

Luxurious 2Bedroom Top Floor apartment with stunning ocean or marina views. Spacious and features fully equipped kitchen, laundry and balcony with breathtaking views. Master bedroom has Queen Bed and Spa bath, second bedroom has twin or double bed.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 90 m² / 968 sq ft

Bedding

Queen size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DVD player
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Hotel location

BreakFree Great Sandy Straits Hervey Bay

17 Buccaneer Drive
4655 URANGAN
Australia

GPS:-25.291821, 152.90939

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Air conditioning
  • 100% Non Smoking Property
  • 39 rooms
  • 39 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets not allowed

Family

Services for children

  • Board games available
  • Green area
  • Tourist guide for families

Well-being

Lagoon Pool/Lap Pool

  • Outside
  • On site

BreakFree Great Sandy Straits

  • On site
  • Sauna room

Sports and leisure

Private beach

  • Nearby

Tennis

  • Nearby

Table tennis

  • On site
  • On site
  • Indoor parking
  • Private
  • One parking space
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.21 ft

Security

  • Well-lit parking
  • Controled access parking

Pool

Cool off with a refreshing dip in our large outdoor, lagoon style pool. Alternatively, you can choose to keep fit by swimming laps in our 25 meter lap pool. Both are perfect on a hot summers day, especially after a big day out exploring Hervey Bay

Lagoon Pool/Lap Pool

Keep the family entertained with 2 unheated swimming pools, One Lagoon Syle pool and the other Lap pool.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Chlorure treatment

At your disposal

  • Shower

Dimension

  • Pool Depth Min: 0.4 m / 1.3 ft
  • Pool Depth Max: 1.79 m / 5.9 ft

Cool off with a refreshing dip in our large outdoor, lagoon style pool. Alternatively, you can choose to keep fit by swimming laps in our 25 meter lap pool. Both are perfect on a hot summers day, especially after a big day out exploring Hervey Bay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  526 reviews

Customer review rating 5.0/5

Sharon N. Couples - Confirmed reviews ALL

Dear Sharon, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed your stay, especially the stunning waterfront views, tropical swimming pools and fantastic location. It’s lovely to know you found the apartment clean, well-equipped and had everything you needed for a relaxing stay. We truly appreciate your kind words and look forward to welcoming you back again soon! 😊 Sincerely, Breakfree Great Sandy Strait Team

Customer review rating 3.0/5

Ekaterina D. Friends - Confirmed reviews ALL

Dear Ekaterina, Thank you for your feedback. We’re pleased to hear that you found the unit generally comfortable, and we appreciate you sharing your experience. We’re sorry that access to the unit was challenging for your friend and understand how important clear information about accessibility is when planning a stay. We also appreciate your comments regarding the listing of facilities and the lack of Wi-Fi. Your feedback is valuable and helps us identify areas where we can improve the information we provide to future guests. Thank you for staying with us. Sincerely, Breakfree Great Sandy Straits Team

Customer review rating 4.5/5

Laura C. Couples - Confirmed reviews ALL

Dear Laura, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our convenient location, found the apartment well equipped, and appreciated the easy check-in process. We sincerely apologise for the issues you experienced with the bed, the carpet odour in the common areas, and the difficulty with the car park. We appreciate you bringing these matters to our attention, and we will review them as part of our ongoing efforts to improve the comfort and experience of our guests. We’re also sorry that you felt overlooked when returning your key at check-out. This is not the level of service we aim to provide, and we apologise for the lack of acknowledgement. Thank you again for your honest and constructive comments. We value your feedback and are delighted to hear that you would consider staying with us again. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Sincerely, Breakfree Great Sandy Strait

Customer review rating 4.5/5

Lee S. Families - Confirmed reviews ALL

Dear Lee, Thank you for your lovely review! We’re delighted you enjoyed the fantastic balcony views and found our team friendly and efficient. We truly appreciate your feedback and hope to welcome you back again soon! Sincerely, Breakfree Great Sandy Straits Team

Customer review rating 5.0/5

Trisha S. Couples - Confirmed reviews ALL

Dear Trisha, Thank you for the great review of our hotel! We are truly glad to keep welcoming you back and look forward to seeing you on your next trip! Sincerely,

Dear Sharon, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed your stay, especially the stunning waterfront views, tropical swimming pools and fantastic location. It’s lovely to know you found the apartment clean, well-equipped and had everything you needed for a relaxing stay. We truly appreciate your kind words and look forward to welcoming you back again soon! 😊 Sincerely, Breakfree Great Sandy Strait Team

Customer review rating 3.0/5

Ekaterina D. Friends - Confirmed reviews ALL

Generally comfortable. However we would have liked better access for my mobility impaired friend. Had to enter our ground floor unit through the back as negotiating steps was difficult.

Dear Ekaterina, Thank you for your feedback. We’re pleased to hear that you found the unit generally comfortable, and we appreciate you sharing your experience. We’re sorry that access to the unit was challenging for your friend and understand how important clear information about accessibility is when planning a stay. We also appreciate your comments regarding the listing of facilities and the lack of Wi-Fi. Your feedback is valuable and helps us identify areas where we can improve the information we provide to future guests. Thank you for staying with us. Sincerely, Breakfree Great Sandy Straits Team

Customer review rating 4.5/5

Laura C. Couples - Confirmed reviews ALL

Location was key, easy to check in even after reception closed. It was a little tricky with the car park due to the size of the car and the garage sizing. The apartment was well equipped however, the bed was in major need of replacement. As it was, there was no support and it felt like you were sinking in. Carpets in walkways to rooms smelt like cats. almost, probably some permanent residents living in the complex. Might be a time to remove and just have floorboards or tiles to reduce the smell build up all constructive feedback will definitely be back

Dear Laura, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our convenient location, found the apartment well equipped, and appreciated the easy check-in process. We sincerely apologise for the issues you experienced with the bed, the carpet odour in the common areas, and the difficulty with the car park. We appreciate you bringing these matters to our attention, and we will review them as part of our ongoing efforts to improve the comfort and experience of our guests. We’re also sorry that you felt overlooked when returning your key at check-out. This is not the level of service we aim to provide, and we apologise for the lack of acknowledgement. Thank you again for your honest and constructive comments. We value your feedback and are delighted to hear that you would consider staying with us again. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Sincerely, Breakfree Great Sandy Strait

Customer review rating 4.5/5

Lee S. Families - Confirmed reviews ALL

Friendly and efficient

Dear Lee, Thank you for your lovely review! We’re delighted you enjoyed the fantastic balcony views and found our team friendly and efficient. We truly appreciate your feedback and hope to welcome you back again soon! Sincerely, Breakfree Great Sandy Straits Team

Customer review rating 5.0/5

Trisha S. Couples - Confirmed reviews ALL

Check in is always quick and easy. The apartments are clean and very comfortable. The resort is within walking distance to multiple places to eat with beautiful views.

Dear Trisha, Thank you for the great review of our hotel! We are truly glad to keep welcoming you back and look forward to seeing you on your next trip! Sincerely,

Customer review rating 3.0/5

Yohan G. Families - Confirmed reviews ALL

it is close to the beach, however the bathroom is lack of an exhaust and the door of the main bedroom does not have a proper handle.

Dear Yohan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

Tim B. Families - Confirmed reviews ALL

We had a family get together in a top floor family 3 bedroom suite. The waterfront was right outside and the view and fresh breeze was fabulous. There are a few stairs to climb, but worth it at the top.

Dear Tim, Thank you for sharing your lovely feedback. We’re delighted to hear that our spacious three-bedroom family suite was a great choice for your family get-together. It’s wonderful to know you enjoyed having the waterfront right outside, along with the beautiful views and refreshing sea breeze. We appreciate your comments about the stairs, and we’re glad you felt the view from the top made the climb worthwhile! We hope to have the pleasure of welcoming you and your family back for another memorable stay. Sincerely, Breakfree Great Sandy Straits Team

Customer review rating 1.5/5

Jessica N. Couples - Confirmed reviews ALL

I specifically booked the room for the spa bath, hot water ran out 1/4 full. Bed was hard as a rock. The whole room needs a much needed facelift for the price it asks.

Dear Jessica Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Anthony W. Couples - Confirmed reviews ALL

6 days spent watching a pleather of boats and whale watching tourist boats, jet skies, and fishing tinnies coming and going at the Urangan boat harbour. As we were on the ground floor, it was very convient to sit on watch . Highly recommended.

Dear Anthony, Thank you for your wonderful feedback and recommendation. We’re glad you enjoyed the convenient location and the ground-floor position, with such a great view of the boats coming and going from the harbour. It sounds like you had a lovely and relaxing stay watching all the activity. We hope to welcome you back again soon. BreakFree GSS Team

Customer review rating 5.0/5

Danyell B. Families - Confirmed reviews ALL

Well located. Easy access to beach for the kids. Comfy beds, excellent little apartments

Dear Danyell, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location, comfortable beds, and apartment facilities. It’s especially lovely to know that the easy access to the beach made your stay enjoyable for the kids. We truly appreciate your kind words and look forward to welcoming you and your family back again soon! Sincerely, Breakfree Great Sandy Straits Team

Customer review rating 4.5/5

Charles T. Families - Confirmed reviews ALL

This is one of my many visits over the years, dating back to 1997. This place holds a very special place in our family’s hearts, bringing back so many wonderful memories and cherished moments over the years. ❤️

Dear Charles, Thank you so much for your wonderful and heartfelt review. It means a great deal to us to know that, after so many visits dating back to 1997, our property continues to hold such a special place in your family’s hearts and is part of so many cherished memories. We’re delighted to hear that you enjoyed the beachfront location, your apartment, and the beautiful views across the bay. We’ll be sure to pass your kind words on to Kat and the rest of our team — they will be thrilled to know their care and assistance contributed to such an enjoyable stay. We also truly appreciate your thoughtful suggestions regarding air conditioning in the bedroom and smoking on balconies. We understand how disruptive cigarette smoke can be when you’re trying to relax and enjoy the outdoor space, and we appreciate you taking the time to share this feedback with us. Thank you again for your continued support and for choosing to stay with us over so many years. It’s a pleasure to welcome you back, and we look forward to creating many more wonderful memories with you and your family. Kind Regards Breakfree Great Sandy Straits Team

Customer review rating 4.5/5

Ian A. Couples - Confirmed reviews ALL

Nice spot close to restaurants and good pool.

Dear Ian, Thank you for your lovely review! We’re delighted to hear that you enjoyed our convenient location, the pool, and the great views from your comfortable unit. It’s wonderful to know you found it easy to enjoy the local restaurants and everything the area has to offer. We hope you had a relaxing stay and look forward to welcoming you back again soon! Sincerely, Breakfree GSS

Customer review rating 1.0/5

Kim O. Couples - Confirmed reviews ALL

Great location, rooms are so old and outdated, they smell musty, bathroom/toilet smells like urine. Filthy couch didn’t even want to sit on it. Towels so thin ! Air con sweep completely missing, it’s our 4th stay here and will be our last ! It’s in a big need of renovations. Pool is in need of repairs broken tiles etc, which is a shame as a great pool. Would be amazing if it was renovated. And Accor charged us twice. Rooms have stayed in 166 & 168, and such a waste that the rooftops can’t be used would be great for bbqs as view is sensational !

Customer review rating 3.0/5

Jennifer A. Couples - Confirmed reviews ALL

The garage was a nightmare, roller door very difficult to use. Things were all a little tired.

Dear Jennifer, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Wayne M. Couples - Confirmed reviews ALL

Perfect water water views. Comfortable accommodation. Have stayed in Hervey Bay last 7 years. Will now go now where else other than Breakfree

Thank you for taking the time to leave us such a lovely review Wayne! We truly appreciate it and are so pleased to hear you enjoyed your stay with us! We hope to welcome you back again soon! Kind regards, Breakfree Great Sandy Straits

Customer review rating 5.0/5

Loretta D. H. Couples - Confirmed reviews ALL

Wow what a location! Loved the view from our apartment overlooking the beach!

Dear Loretta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Anna C. Friends - Confirmed reviews ALL

Easy check in. Garage numbers were not clear No lifts. It wasn't easy carrying luggage up stairs. Reception were friendly

Dear Anna, Thank you for your feedback. We’re pleased to hear you enjoyed our location, found check-in easy, and received friendly service from our reception team. We’re sorry that the stairs made it difficult to carry your luggage, and that the garage numbers were not clear. We also appreciate your comments regarding the apartment and Wi-Fi, and we’ll share your feedback with our team. We hope to welcome you back to BreakFree Great Sandy Straits again. Kind regards, BreakFree GSS Team

Customer review rating 3.5/5

Colin B. Friends - Confirmed reviews ALL

Complex looks a little tired and in need of a refresh.

Dear Colin, Thank you for your feedback. We’re pleased to hear you enjoyed your stay and found our check-in experience positive. We’re sorry that we were unable to accommodate the apartment location requested at the time of booking. We also appreciate your comments regarding the property needing a refresh, and we’ll share this feedback with our team. We hope to have the opportunity to welcome you back again in the future. Kind regards, BreakFree GSS Team

Customer review rating 0.5/5

Damian O. Business - Confirmed reviews ALL

Horrible run down apartment, broken balcony doors, filthy walls and rooms, nothing at all like the pic of the apartment I booked in the Accor site.Not even a towel hook in the bathroom, lights blown, hair from past guests everywhere, horrible odour and many many more faults

Customer review rating 4.5/5

Warren K. Couples - Confirmed reviews ALL

We were upgraded to a 2 bdroom unit on the ground floor which was comfortable a bit old - clean and tidy

Dear Warren, Thank you for your 90/100 review. We’re pleased to hear you enjoyed your stay and found the upgraded two-bedroom apartment comfortable, clean and tidy. We’re glad the ground-floor location suited you, and it’s great to hear you appreciated the plentiful hot water. Thank you for choosing to stay with us, and we hope BreakFree GSS Team

Other web-users rate our hotel

  • 423 reviews 9.4/10 Location
  • 671 reviews 6/10 Room
  • 185 reviews 7.7/10 Service
  • 233 reviews 3.5/10 Amenities
  • 223 reviews 3.5/10 Cleanliness
  • 212 reviews 5.3/10 Comfort
  • 162 reviews 3.2/10 Vibe
  • 79 reviews 8.9/10 Pool

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