BreakFree Great Sandy Straits Hervey Bay 3 stars

Customer review rating (ALL Rating) 4.2/5 532 reviews

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Description

Hotel extras

  • Enjoy your own delicious budget friendly alfresco dinner at the resort's BBQ area

  • Make the most of the outdoor lifestyle with marina & beach frontage

  • Cool off in our large relaxing lagoon style pool or 25 metre lap pool

  • With a full size court at the resort, why not spend the afternoon enjoying a game of tennis?

  • Our secure on-site parking ensures your vehicle's safety and security

Our accommodation(s)

Hotel location

BreakFree Great Sandy Straits Hervey Bay

17 Buccaneer Drive
4655 URANGAN
Australia

GPS:-25.291821, 152.90939

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Air conditioning
  • 100% Non Smoking Property

Pool

Cool off with a refreshing dip in our large outdoor, lagoon style pool. Alternatively, you can choose to keep fit by swimming laps in our 25 meter lap pool. Both are perfect on a hot summers day, especially after a big day out exploring Hervey Bay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  532 reviews

TripAdvisor Rating  3.8/5  1,196 reviews

Customer review rating 4.0/5

Denise S. Couples - Confirmed reviews ALL

The apartment was nice and bed comfy. The complex is looking very worn down. The grass had not been cut and the weeds we’re as big as the flowers

Dear Guest, Thank you for taking the time to share your feedback and for rating your stay with us an 8 out of 10. We’re pleased to hear that you found the apartment comfortable and that you enjoyed the bed. At the same time, we sincerely appreciate your comments regarding the condition of the complex and the gardens. Please accept our apologies for this not meeting expectations during your stay. Your feedback has been shared with our maintenance and grounds teams, as it is invaluable in helping us improve the overall presentation and experience for our guests. Thank you again for staying with us, and we hope to have the opportunity to welcome you back in the future. Kind regards, The Break Free Team

Customer review rating 4.0/5

Bette N. Business - Confirmed reviews ALL

The apartment although old comfort able Clean and well maintained I had a lockable garage however the catch made it very hard to open so had to leave it open The carpet on the stairs smelt and desperately needs updating to something more suitable to climate

Dear Guest, Thank you for taking the time to share your detailed feedback and for rating your overall experience with us 80 out of 100. We also appreciate you choosing to book through the Accor ALL App and, most importantly, thank you for your continued loyalty as a Diamond member. We’re pleased to hear that you found the apartment comfortable, clean, and well maintained, and that your stay was enjoyable overall. At the same time, we sincerely apologise for the inconvenience caused by the garage door catch, which made it difficult to secure, as well as for the condition and odour of the carpet on the stairs. This is certainly not the experience we aim to deliver, and we appreciate you bringing these matters to our attention. Your comments have been shared with our maintenance and management teams for review, particularly regarding the garage mechanism and the suitability of flooring for our local climate. Feedback such as yours is invaluable in helping us prioritise improvements. Thank you once again for staying with us during your business trip. We truly value your loyalty and hope to have the opportunity to welcome you back for an improved experience in the future. Warm regards, The Break Free Management Team.

Customer review rating 3.5/5

John T. Families - Confirmed reviews ALL

Can't beat the location. The unit was extremely hot with only once small air conditioner in the lounge. It did have fans in the bedrooms but they didn't cool the place. We noticed cockroaches on the kitchen bench when the lights were out and it appeared that they had eaten through a plastic bag with bread rolls in it. It was mentioned to reception. This particular unit was looking a bit tired but it had everything we needed as far as appliances etc. We will always come back to the resort as the location is everything but it's a bit hit and miss with the unit that you get.

Dear John, Thank you for taking the time to share your detailed feedback. We’re glad you enjoyed the unbeatable location and that the unit was well-equipped for your stay. We’re sorry to hear about the heat, pest issue, and the overall condition of the unit — this is certainly not the experience we aim to provide. Your comments were noted by reception and will be followed up with our maintenance and housekeeping teams. We truly appreciate your honesty and your continued loyalty to the resort, and we hope to welcome you back again for a more comfortable stay next time. Best Wishes, BreakFree Team

Customer review rating 5.0/5

Sneha P. Families - Confirmed reviews ALL

Love the place, the location!! Prolly my 5th time ay the same property.. love it!

Dear Sneha, Thank you so much for your amazing review! We’re thrilled to hear you love the location and that this is your fifth stay with us — that means a lot. We look forward to welcoming you back again soon! Best Wishes, BreakFree Team

Customer review rating 3.5/5

Susanne M. F. Families - Confirmed reviews ALL

This is a comfortable residential apartment compound, with a wonderful view of the sea, and a cute pool to cool off in. Without restaurant, bar, or cafe this is not a resort, but a residential spot. Not much of a beach along this bit of coast due to a long sea shelf. The water gets right up to the sea wall at high tide. A car is essential to get to this accommodation. I would rate it a solid 3-4 star. Clean, comfortable but basic.

Dear Susanne, Thank you for your detailed review. We’re glad you enjoyed the comfort, sea views, and the pool. You’re right that our property is more of a residential-style accommodation rather than a full resort, and we appreciate your honest feedback about the beach access and amenities. We hope your stay was enjoyable overall and that you’ll consider returning. Sincerely, BreakFree Team

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Other web-users rate our hotel

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