BreakFree Great Sandy Straits Hervey Bay 3 stars

Customer review rating (ALL Rating) 4.2/5 603 reviews

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Description

Hotel extras

  • Enjoy your own delicious budget friendly alfresco dinner at the resort's BBQ area

  • Make the most of the outdoor lifestyle with marina & beach frontage

  • Cool off in our large relaxing lagoon style pool or 25 metre lap pool

  • With a full size court at the resort, why not spend the afternoon enjoying a game of tennis?

  • Our secure on-site parking ensures your vehicle's safety and security

Our accommodation(s)

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Hotel location

BreakFree Great Sandy Straits Hervey Bay

17 Buccaneer Drive
4655 URANGAN
Australia

GPS:-25.291821, 152.90939

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Air conditioning
  • 100% Non Smoking Property

Pool

Cool off with a refreshing dip in our large outdoor, lagoon style pool. Alternatively, you can choose to keep fit by swimming laps in our 25 meter lap pool. Both are perfect on a hot summers day, especially after a big day out exploring Hervey Bay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  603 reviews

TripAdvisor Rating  3.8/5  1,191 reviews

Loved the location and the units

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our location and found your unit clean and comfortable. It’s always our goal to provide a relaxing and enjoyable experience for our guests, and we’re so happy that you had a great time during your stay at Break Free Resort. We look forward to welcoming you back in the future for another memorable visit! Kind regards Breakfree Team

Great location. Lovely views

Customer review rating 4.5/5

Amanda Solo - Confirmed reviews ALL

Thank you for your lovely review! We’re so glad to hear you had a pleasant stay and enjoyed the beautiful views and our great location. Our team works hard to ensure every guest has a wonderful experience, and it’s fantastic to know you found them friendly and helpful. We’d love to welcome you back anytime. If there’s anything we can do to make your next stay even better, don’t hesitate to let us know! Warm regards, Breakfree Team

Location let down by poor maintenance

Customer review rating 2.5/5

Steven Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our prime location, but we sincerely apologise for the issues you experienced during your stay. We are actively addressing the maintenance concerns you\'ve mentioned, including the broken privacy screen, the front fence, and the condition of the stairwell. These are definitely not the standards we strive for, and we’re making it a priority to resolve them. We’re also in the process of updating and improving our in-room amenities, and your comments about the TV and furniture will be part of that effort. As for the internet issue, we’re sorry for the inconvenience. We\'ll ensure this is addressed with our team to prevent it from happening again. We also apologise for the lack of communication prior to your stay. This is not the experience we want our guests to have, and we will work to improve our response times moving forward. We hope you\'ll reconsider staying with us in the future, as we are committed to making the necessary improvements to ensure a much better experience. Your feedback is invaluable in helping us do so. Kind regards, Breakfree Team

Unfortunate cyclone

Customer review rating 3.5/5

Allan Couples - Confirmed reviews ALL

Thank you for your understanding and kind words during such an unfortunate event. We\'re truly sorry that you couldn\'t enjoy your stay due to Cyclone Alfred, but we\'re happy to hear that the refund process went smoothly. We deeply appreciate your gratitude and patience throughout this. We’re looking forward to welcoming you in the future and hope that when the time comes, your experience with us will be nothing short of fantastic. Please don’t hesitate to reach out if you have any questions or need assistance with your future booking. Stay safe, and we hope to see you soon! Warm regards, Breakfree Team

Great location

Customer review rating 5.0/5

Ash Families - Confirmed reviews ALL

Thank you so much for your kind words! We’re thrilled to hear you loved the apartment and our amazing location. It\'s wonderful to know that you felt taken care of by our friendly team – we take great pride in offering a welcoming experience for our guests. We’d love to have you stay with us again and continue to make your time here just as enjoyable! Don’t hesitate to reach out if you ever need anything for your next visit. Warm regards, Breakfree Team

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Other web-users rate our hotel

  • 437 reviews 9.1/10 Location
  • 697 reviews 6.1/10 Room
  • 186 reviews 7.7/10 Service
  • 249 reviews 3.8/10 Amenities
  • 242 reviews 4.7/10 Comfort
  • 239 reviews 3.9/10 Cleanliness
  • 82 reviews 9.2/10 Pool
  • 50 reviews 4.3/10 Food

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