Grand Mercure Shanghai Hongqiao 5 stars

Customer review rating (ALL Rating) 4.9/5 240 reviews

Best price
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Grand Mercure Shanghai Hongqiao - Image 1
Grand Mercure Shanghai Hongqiao - Image 2
Grand Mercure Shanghai Hongqiao - Image 3
Grand Mercure Shanghai Hongqiao - Image 4
369 Xian Xia Road, 200336 SHANGHAI, China

Description

Hotel extras

  • Seamless access to Hongqiao Airport and exhibition centers

  • French-inspired rooms with private balconies, kitchen, washer, and Washlet.

  • New Executive Rooms with extensive benefits, i.e. breakfast, cocktails, etc

  • Spectacular restaurants and bars

  • 24-hour fitness center with premium equipment to keep you energized

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room, 1 King Size Bed, city view

Photo out of - Superior Room, 1 King Size Bed, city view

Elegant and cosy, all our Superior Rooms will ensure you a comfortabel stay in Shanghai.

  • Views:

    City View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
See availabilities

Spacious room with stunning city views, our Deluxe Room will provide you an unforgettable stay.

  • Views:

    City View

Max. number of persons
3
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy the best view of the city in the Executive Rooms, located on the highest floors of our hotel. Exclusive benefits are provided including upgraded breakfast, evening cocktail, etc..

  • Views:

    City View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Illy coffee machine
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

2 Bedroom Suite 1 queen and twin beds

Photo out of - 2 Bedroom Suite 1 queen and twin beds

With a separated living room, dining room and 2 bed rooms, the suite can accommodate more guests staying together comfortably.

  • Views:

    City View

Max. number of persons
4
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Refrigerator/freezer
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Grand Mercure Shanghai Hongqiao

369 Xian Xia Road
200336 SHANGHAI
China

GPS:31.205961, 121.396887

Telephone
Fax +86 21 5153 3555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 364 rooms
  • 43 family rooms
  • 364 non-smoking rooms
  • 28 floors

Languages spoken at the hotel

  • English
  • French
  • Japanese
  • Chinese Mandarin

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Yi Spa

  • On site
  • Massage Additional charge

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

L'ATRIUM RESTAURANT

Photo 1 out of 3 - L'ATRIUM RESTAURANT

Located on level two, L'Atrium is a graceful and cozy restaurant providing a fine dining selection including international breakfast fare, themed buffets, and French infusion à la carte services.

Cooking style
International
Capacity
180
369 Xian Xia Road, 200336 Shanghai, China
Telephone +86 51533300
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Light menu

Located on level two, L'Atrium is a graceful and cozy restaurant providing a fine dining selection including international breakfast fare, themed buffets, and French infusion à la carte services.

Le 98酒廊是一间国际化酒吧，位于酒店一楼。Le98酒廊提供全球多款经典酒水，诚邀您的朋友一起品尝我们豪华酒窖中的葡萄酒，尽情享受开怀畅饮的自在生活。

L'Atrium presents "International Buffet Breakfast", featuring delicacies from around the world. Enjoy a full Continental, English or French breakfast with fresh bread and pastries, or sample Asian dishes in our Japanese, Korean or Chinese corners.

Our Fitness Center features a set of professional fitness equipment suitable for causal exercise or body-building.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  240 reviews

Customer review rating 2.0/5

Bollini D. Business - Confirmed reviews ALL

Dear valued guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grand Mercure Shanghai Hongqiao

Customer review rating 4.0/5

Muljatno T. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Grand Mercure Shanghai Hongqiao

Customer review rating 4.5/5

Kim S. Families - Confirmed reviews ALL

Dear valued guest, Thank you for your feedback regarding your recent stay with us. We appreciate your recognition of our staff's dedication to service. I regret to learn about the issues you experienced with the suite facilities, including the window and curtains. Your comments regarding the need for renovation have been duly noted, as we continuously strive to improve our offerings for our guests. Best regards, Grand Mercure Shanghai Hongqiao

Customer review rating 5.0/5

Lu X. Y. Families - Confirmed reviews ALL

尊敬的客人， 感谢您对我们酒店位置的肯定。能够为您提供良好的住宿体验是我们最大的荣幸。期待您的再次光临！ 祝好， 上海虹桥美爵酒店

Customer review rating 5.0/5

Han D. Business - Confirmed reviews ALL

Dear valued guest, Thank you for your positive feedback. We are delighted to hear that you had a good stay and found our services satisfactory. Your kind words motivate our team to continue providing excellent hospitality. Best regards, Grand Mercure Shanghai Hongqiao

Dear valued guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grand Mercure Shanghai Hongqiao

Customer review rating 4.0/5

Muljatno T. Families - Confirmed reviews ALL

Is reasonable price, breakfast very good, but wifi is terrible, it is not working at all

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Grand Mercure Shanghai Hongqiao

Customer review rating 4.5/5

Kim S. Families - Confirmed reviews ALL

We stayed in the suite, but the facilities were a mess. The windows were broken and not properly closed, and the curtains fell off. The facilities are very old and need renovation. However, the staff was good at English and tried to provide the best service with a bright expression

Dear valued guest, Thank you for your feedback regarding your recent stay with us. We appreciate your recognition of our staff's dedication to service. I regret to learn about the issues you experienced with the suite facilities, including the window and curtains. Your comments regarding the need for renovation have been duly noted, as we continuously strive to improve our offerings for our guests. Best regards, Grand Mercure Shanghai Hongqiao

Customer review rating 5.0/5

Lu X. Y. Families - Confirmed reviews ALL

nice

尊敬的客人， 感谢您对我们酒店位置的肯定。能够为您提供良好的住宿体验是我们最大的荣幸。期待您的再次光临！ 祝好， 上海虹桥美爵酒店

Customer review rating 5.0/5

Han D. Business - Confirmed reviews ALL

very nice

Dear valued guest, Thank you for your positive feedback. We are delighted to hear that you had a good stay and found our services satisfactory. Your kind words motivate our team to continue providing excellent hospitality. Best regards, Grand Mercure Shanghai Hongqiao

Customer review rating 5.0/5

Gry J. Business - Confirmed reviews ALL

all good

Customer review rating 5.0/5

Jiang F. Business - Confirmed reviews ALL

房间很大。很宽敞。卫生很干净。房间还有洗衣机可以洗衣服。

Customer review rating 5.0/5

Gao G. J. Business - Confirmed reviews ALL

员工服务好，酒店位置不错

Customer review rating 5.0/5

Hang G. Solo - Confirmed reviews ALL

服务好，房间很干净整洁

Customer review rating 5.0/5

Li Y. T. Friends - Confirmed reviews ALL

挺好的

Customer review rating 5.0/5

Mod-c.-hskp C. Business - Confirmed reviews ALL

酒店房间干净整洁，服务一流。

A Comfortable and Convenient Stay in Shanghai

Customer review rating 5.0/5

Jw Families - Confirmed reviews ALL

Grand Mercure Shanghai Hongqiao offers a fantastic blend of comfort, convenience, and excellent service. The spacious and well-appointed rooms provide a relaxing retreat, with modern amenities and comfortable bedding ensuring a restful night's sleep. The hotel's location in the Hongqiao district is ideal for both business and leisure travelers, with easy access to transportation, shopping, and dining options. The staff is professional, attentive, and always ready to assist with any needs. Whether for a short stay or an extended visit, this hotel delivers a high-quality experience with a welcoming atmosphere. Highly recommended!

very good

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

execllent stay

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lily Li Executive Assistant & Guest Experience Manager ea…

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

clean and warm

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lily Li Executive Assistant & Guest Experience Manager ea…

Other web-users rate our hotel

  • 459 reviews 8.9/10 Location
  • 740 reviews 8.1/10 Room
  • 883 reviews 9.4/10 Service
  • 7 reviews 5.9/10 WiFi
  • 321 reviews 9.1/10 Cleanliness
  • 299 reviews 9.4/10 Breakfast
  • 279 reviews 7.6/10 Comfort
  • 261 reviews 6.2/10 Amenities

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