Grand Mercure Shanghai Hongqiao
Customer review rating (ALL Rating) 4.7/5 78 reviews
ALLSAFE approved hotel
Close to National Exhibition and Convention Centre, Hongqiao Airport
Sitting in the heart of Hongqiao CBD with easy access to city center
Free broadband internet and WIFI throughout the hotel
Electronic toilet seats in all rooms
New Executive Rooms with extensive benefits, i.e. breakfast, cocktails, etc.
369 Xian Xia Road
200336 SHANGHAI
China
Subway Line 10: Line 10 Shuicheng Road
Subway Line 2: Line 2 LouShanGuan Road
GPS:31.205961, 121.396887
Check-in from - Check out up to
Located on the 2nd floor, L'Atrium is a graceful and cozy restaurant providing a fine selection of innovative gastronomy including international breakfast fairs, themed buffet, French infused a la carte services.
Le 98 Lounge is a cosmopolitan bar on the first floor of the hotel. With live band entertainment, Le 98 Lounge is the place to see and to be seen. Ask our bartender for the best cocktails or taste wine from our sumptuous cellar with your friends.
L'Atrium presents "International Buffet Breakfast", featuring delicacies from around the world. Enjoy a full Continental, English or French breakfast with fresh bread and pastries, or sample Asian dishes in our Japanese, Korean or Chinese corners.
Our Fitness Center features a set of professional fitness equipment suitable for causal exercise or body-building.
Don't miss the chance to experience professional treatments such as facials, body treatments and aromatherapy massages at Yi Spa. Treat your senses to a private session of relaxation after a long day at work or traveling around Shanghai.
Designed for genuine comfort, all our 364 rooms feature LCD TV, WiFi, private balcony, kitchenette and washing machine. Each room enjoys stunning city view.
100% genuine reviews from our guests
Find out moreCustomer review rating 4.5/5
S. K. Business - Confirmed reviews ALL
Feel great atmosphere and excellent hospitality All trying to assist with smiling
Dear Sir, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivien He Director of Guest Experience & Loyalty dg…
Customer review rating 5.0/5
Janero Business - Confirmed reviews ALL
Good as always
Dear Jin Ning Z., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anson Wang Director of Rooms do…
Customer review rating 4.5/5
Fred J. J. Business - Confirmed reviews ALL
Clean room and bed, warm welcome, I haven't stayed in the hotel for more than a year, and the breakfast environment has been greatly improved.
Dear Jun Jie J., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anson Wang Director of Rooms do…
Customer review rating 3.5/5
Hiro Business - Confirmed reviews ALL
I paid the deposit of 1100 RMB and the actual charge was 748.57 RMB. However the balance was not refunded after I checked out on 7 Sep. I don't know why such famous hotel cheated. It is so disappointed.
Dear Hirokazu S., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. As investigation, The payment through wechat and the rest of balance has been return to your account. please kindly check you wechat message and let us know if any future assistance. Thank you again for sharing your experience, and we hope your next visit will be pleasant Sincerely, Anson Wang Director of Rooms do…
TripAdvisor rating 4.0/5
Jacobwong Solo travel - TripAdvisor review
The hotel is located in the city area. The hotel services are fine but the facilities are already old, some wear and tears around. The attitudes of all staff are good with smiles and helpful. It is still worthy to stay.
Thanks for you taking to give us feedback. your comments are very important to us. I wish to welcome you again and i believed that our service is able to recover the facility issues. Thank you.
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