Name: Mercure Manchester Norton Grange | 4 Star Hotel - ALL
Address: Manchester Road, Castleton, ROCHDALE, OL11 2XZ, GB
Telephone: +441706630788
Rating: 4.2

Mercure Manchester Norton Grange Hotel & Spa

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Manchester Norton Grange Hotel and Spa is set amongst tranquil countryside within its own beautiful landscaped gardens. Situated just eight miles from the city centre, this hotel is perfect for weekend breaks, shopping days and business stopovers. Enjoy a carefully prepared meal in the elegant Pickwick Bar and Restaurant. Privilege rooms are available to complete any special stay, offering robes, slippers and luxury toiletries.

The hotel boasts 11 versatile function rooms which can accommodate up to 220 guests; ideal for conferences, weddings and more. Relax and recharge in the spa, or enjoy a round of golf at Manchester Golf Course, conveniently located opposite the hotel. In addition to this, the hotel is located just minutes away from transport links into the city centre, and is less than a mile in distance from the M62. Guests will be pleased to have access to the city from this tranquil and comfortable hotel.

Set on the edge of the Pennine Hills near Manchester, the hotels blends country charm with modern comfort. Enjoy elegant rooms, fine dining, a luxury spa and warm hospitality-ideal for getaways and business trips.
Rama Arimilly,
General Manager

Rama Arimilly, Hotel Management

Hotel extras

In-house bar & restaurant serving authentic local dishes
Wedding facilities capable of accommodating 220 guests
On-site swimming pool, jacuzzi, sauna and gym facilities
Situated eight miles from Manchester city centre

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
12 m² / 129 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Privilege Room with 1 King Size Bed

2 pers. max
12 m² / 129 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Family Room for 3 with 1 Double Bed and 1 Pull-out Single Bed

3 pers. max
12 m² / 129 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: City View

See availabilities

Room

Family Room for 4 with 1 Double Bed and 1 Sofa Bed

4 pers. max
12 m² / 129 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: City View

See availabilities

Room

Classic Twin Room with 2 Single Beds

2 pers. max

Bedding 2 x Twin bed(s)
Views: Courtyard View

See availabilities

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

+44 1706 630788

+44 1706 516781

ROCHDALE

Railway station

Access: 5 km / 3.11 mi 25 min walk / 9 min drive

MANCHESTER VICTORIA

Railway station

Access: 16.3 km / 10.13 mi 22 min drive

MANCHESTER PICADILLY

Railway station

Access: 16.3 km / 10.13 mi 22 min drive

PENNINE HILLS

Other attractions

Access: 100 m / 0.06 mi 30 min walk / 15 min drive

Fusilier Museum

Art and Culture

Access: 11.91 km / 7.4 mi 19 min drive

URBIS

Museums

Access: 19.31 km / 12 mi 20 min drive

M.E.N.

Entertainment centre

Access: 19.31 km / 12 mi 20 min drive

Legoland Discovery

Tourist attraction

Access: 38.62 km / 24 mi 24 min drive

Go Ape

Tourist attraction

Access: 42.16 km / 26.2 mi 35 min drive

TRAFFORD CENTRE

Shopping centre/mall

Access: 16.09 km / 10 mi 20 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
Room service

PICKWICK RESTAURANT AND BAR

Discover flavors at the Pickwick Restaurant and Bar servings fresh, local dishes, fine wines, and a cozy ambiance. We proudly serve Starbucks.

Meetings & Events

Number of Meeting Room: 12
Surface of the largest room: 170 m² / 1829.863 sq ft
Maximum seats capacity: 250
Maximum capacity for banquets: 200

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 431 reviews

Anthony B. Families - 4/21/2026 Confirmed reviews ALL

The location, parking and general atmosphere of the hotel is good. But this hotel frequently has events that run until late, and certainly in our room were incredibly noisy, even the vibration could be felt. There are signs in the hotel mentioning the noise, and that it will cease at 1am. I understand this. But I was not given warning of this prior to arriving at the hotel. Most hotels hold events that cause noise, but never in my life have I experienced the noise we had in the actual hotel room. Most event spaces are separated from rooms and cause no disturbance to guests. The location of the event space, or lack of soundproofing, lead to a sleepless night. Had I known this, there was no chance i'd have booked the hotel. Beyond this, there was no welcome amenity for platinum accor members, and while we had a great check in experience, the check out experience was suboptimal. We had also booked a room with two beds, and when we got to the room there was only one. It took an hour to resolve this, after being told to use the pull out couch. This is fine, but it had no sheets. I've stayed at many Mercure hotels around the world and this experience was not in line with the standard they have upheld.

Dear Anthony B., Thank you for taking the time to share your experience regarding your recent stay with us. I appreciate your feedback and sincerely apologize for the issues you faced during your visit. I understand how disruptive noise can be, especially when it affects your comfort during the night. While we strive to manage events in a manner that minimizes disturbance to our guests, your comments regarding soundproofing and event location have been noted. I regret that you were not made aware of potential noise prior to your arrival, and I will ensure that this feedback is communicated to our team. Additionally, I apologize for the inconvenience you experienced with your room allocation and the delay in providing bedding for the pull-out couch. This is not reflective of the standards we aim to uphold. Regarding the welcome amenity for our platinum Accor members, I appreciate your comments, and we will review our processes to ensure a more consistent experience. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future, providing you with the quality experience you expect from us. Best Regards Rama Arimilly. General Manager

Emma S. Friends - 4/12/2026 Confirmed reviews ALL

Comfortable room, well equipped spa, and tasty food. Thank you.

Dear Emma S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found your room comfortable and enjoyed our spa facilities as well as the dining experience. Your feedback is greatly appreciated, and we hope to welcome you back soon. Sincerely, Rama Arimilly General Manager

Katie M. Couples - 4/11/2026 Confirmed reviews ALL

Disappointing from start to finish. Firstly upon arrival we waited nearly half hour to be checked in, once getting to the room our room was not ready, bed not made well, no robe, no slippers, no towels. Went to reception to ask, advised to wait in room for robes etc, 10 minutes passed, no sign, rang reception again, advised on way, still no robe. Ended up going to the spa and asking for robes and towels. Evening meal, was given seats in what seemed like the walk way despite their being tables in the main restaurant with the other guests, we then waiting 46 minutes for our burger and chips which was cold. Check out time was 12:30, yet the maid knocked on and let herself in we 11:15am. £150 is a lot of money to spend and not have a good experience.

Dear Katie M., Thank you for sharing your feedback regarding your recent stay at Mercure Manchester Norton Grange Hotel & Spa. I sincerely apologize for the inconveniences you experienced during your visit. It is disheartening to learn about the delays you encountered during check-in and the room preparation. We strive to ensure that all accommodations are ready for our guests upon arrival, and it appears we did not meet that expectation in your case. Additionally, I regret the issues you faced with the provision of amenities and the wait times experienced during dinner. Your dining experience should have been seamless, and I appreciate you bringing this to our attention. Furthermore, I understand your concerns regarding the housekeeping staff's timing during checkout. This is not the standard we aim to uphold. Your feedback will be reviewed with our team to enhance our services. Thank you for your insights, and I hope you will consider staying with us again in the future. Best regards, Mercure Manchester Norton Grange Hotel & Spa

Lauren M. Couples - 4/10/2026 Confirmed reviews ALL

I booked this hotel through spa breaks.com as a package and first of this was for my partners birthday so I paid to have the heart balloons, rose petals and swans, chocolates & birthday balloons. When we arrived check in was absolutely fine lady was helpful and polite, great start. Went to our room and as we walked in there was no birthday balloons or swans so instantly ruined the surprise as there were a few rose petals placed on the bed and the box of chocolates was completely different to advertised so I went to reception and stated I wasn't happy to which the lady apologised and she did refund me the money for the extras but that wasn't the point we had been let down, plus the room did not look as advertised really dull looking bedding just plain white and wallpaper coming off everywhere horrible lighting to which there was hardly any, I did ask to be moved but they were unfortunately full. The spa was lovely great thermal experience. The restaurant food for 4 star hotel needs reviewing didn't have many options and you can place it as fancy as you want on my plate but you can't escape the taste of microwaved frozen food! Definitely not freshly made. Came as quick as your local Chinese. Apart from that it was ok but will not be returning.

Dear Lauren M., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that your check-in experience was positive, and we appreciate your kind words about our staff. However, we sincerely apologize for the shortcomings you encountered concerning the special arrangements for your partner's birthday. It is disappointing to learn that the amenities did not meet your expectations, and we understand how this impacted your experience. Your comments regarding the room's condition and the dining options have been duly noted, as we strive to maintain high standards for our guests. While we are glad you enjoyed the spa facilities, we recognize the importance of ensuring all aspects of your stay are satisfactory. Please rest assured that your feedback will be reviewed internally as we continually aim to enhance our services for future guests. Thank you once again for your insights. We hope you might reconsider visiting us again in the future. Sincerely, Rama Arimilly General Manager

Caroline H. Solo - 4/8/2026 Confirmed reviews ALL

Had a wonderful break. Spa was lovely, good to be able to access from 3pm on arrival & in the morning in day of departure. Back massage was great. Good in restaurant at breakfast & dinner was lovely. Room was good. Staff were friendly & helpul.

Dear Caroline H., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, particularly the spa facilities and dining experiences. Your compliments regarding our staff are greatly appreciated. We hope to welcome you back for another wonderful break in the future. Sincerely, Rama Arimilly General Manager