Mercure Sheffield St Paul's Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.9/5 707 reviews

Best price
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Mercure Sheffield St Paul's Hotel & Spa - Image 1
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Mercure Sheffield St Paul's Hotel & Spa - Image 3
Mercure Sheffield St Paul's Hotel & Spa - Image 4
119 Norfolk street, S1 2JE SHEFFIELD, United Kingdom

Description

Hotel extras

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Our accommodation(s)

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

Telephone
Fax +44 114 278 2076

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  707 reviews

TripAdvisor Rating  4.0/5  3,766 reviews

Good location , we stay here often

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Good

Avoid

TripAdvisor rating 1.0/5

DrRachC Business - TripAdvisor review

I really wish I read the reviews. I checked in to room 118 and the age/wear of the room makes it look like a horror movie scene. The phone does not work, the sink plug is broken/jammed in the sink and the water overflows. I am absolutely disturbed by the review left 5 days ago where someone had a stranger enter their room in the middle of the night and police were not allowed into the hotel.

Disappointing.

Customer review rating 2.0/5

Lee C. Families - Confirmed reviews ALL

Stayed for National Swim Meet, and was surprised to find, when I went to use the pool, that I was charged £10 per visit. Especially annoyed as I had not been advised of this when I booked. Also surprised and disappointed to find that the bar did not stock Bacardi, pretty standard for most good bars. Room was a little shabby, with toilet door handle coming off. Beds comfortable, and meals good.

Awful stay sept 2024

TripAdvisor rating 1.0/5

ljphi TripAdvisor review

Stayed in room 534 on 30th was due to be there 2 days. Arrived late 8/9 due to weather. Walked into room above me ceiling was stained and unsightly, room smelt damp and dusty. Air conditioning on full pelt was freezing cold. Adjusted air conditioning to warm room was blasted with damp dusty burning smell... Asked when checked in about room service and was assured all details in room. Got changed into nightwear and looked for details to order room service none!!! Could not be bothered to get dressed to go downstairs ate biscuits in bag. Stay regularly in Sheffield second time here would not go back awful room.

Going Downhill??

TripAdvisor rating 3.0/5

MonsieurTT TripAdvisor review

We have used this hotel quite a number of times for “weekend” breaks in Sheffield and always enjoyed the experience. We returned after a gap of a few years. For us the closure of John Lewis and Debenhams have killed city centre shopping, so little reason to visit Sheffield these days. Check-in was friendly and efficient, check-in time was 3pm so we had quite a wait, but this enabled us to have a pleasant drink and light lunch in the bar. Our room 422 was a good size and clean. Furnishings were basic but adequate, (apart from no TV in the room on arrival but this was soon rectified). Some maintenance is obviously required, one wardrobe door was missing and veneer edgings on the furniture damaged or missing. We also noticed lots of bumps and scratches along the corridor walls and doors. There is no soap provided other than the dispensers fixed to the separate shower wall and beside the sink. The bath had a soap dish but with no soap within reach it is hard to see how you would use the bath tub effectively. Bed and bedding were comfy and cosy. Breakfast was good but hot food on cold plates is never a good idea. We recall previously being seated and tea or coffee brought to the table. Now you have to “brew” your own tea in a vulgar “mug” (no cups & saucers) using tea bags and hot water from the coffee machine, also no small milk jugs just one very large and heavy jug which everyone had to queue to use. We got the impression that a “cost cutting” program may be in place which seemed out of step with the room price of £202! Two weeks earlier the price was £160! Overall, our stay was OK but some worrying signs of the hotel going downhill, that would be a shame. For this visit we have downgraded our rating to 3 star. With new competition in the area (Radisson Blu) we may consider other places to stay for future visits.

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Other web-users rate our hotel

  • 917 reviews 9.4/10 Location
  • 1,512 reviews 5.8/10 Room
  • 1,225 reviews 7.7/10 Service
  • 16 reviews 7.7/10 WiFi
  • 476 reviews 5.5/10 Cleanliness
  • 421 reviews 8/10 Breakfast
  • 306 reviews 6.1/10 Vibe
  • 300 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.