Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 538 reviews

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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, United Kingdom

Description

Hotel extras

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 300 guests

  • Beauty rooms offering a range of treatments

Our accommodation(s)

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Room 1

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

GPS:53.768386, -2.39473

Telephone
Fax +44 1254 872230

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  538 reviews

TripAdvisor Rating  3.9/5  861 reviews

A very pleasant stay

TripAdvisor rating 5.0/5

Odyssey52856997201 TripAdvisor review

Dear Guest, Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a great experience with us. Your perfect score of 10 out of 10 is incredibly encouraging and means a lot to the entire team. It was wonderful to read your detailed feedback highlighting the areas where we exceeded your expectations. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon. Best regards, Priya Thakur Front Office Manager

Best hotel in Accrington

TripAdvisor rating 5.0/5

anne c TripAdvisor review

Dear Anne, Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a great experience with us. Your perfect score of 10 out of 10 is incredibly encouraging and means a lot to the entire team. It was wonderful to read your detailed feedback highlighting the areas where we exceeded your expectations. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon. Best regards, Priya Thakur Front Office Manager

Lovely

TripAdvisor rating 5.0/5

Tanya K Couples - TripAdvisor review

Dear Tanya, Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a great experience with us. Your perfect score of 10 out of 10 is incredibly encouraging and means a lot to the entire team. It was wonderful to read your detailed feedback, highlighting the areas where we exceeded your expectations. Thank you for your kind words about Chloe. She is one of the best employees, and she always tries her best to deliver to serve our guests. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon. Best regards, Priya Thakur Front Office Manager

Not great!

TripAdvisor rating 2.0/5

B C TripAdvisor review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have shared your feedback with the relevant department to make the necessary adjustments to have an immediate positive impact on the guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Priya Thakur Front office manager

Poor service

TripAdvisor rating 2.0/5

Road11842010017 Business - TripAdvisor review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are truly sorry about the issues you encountered during your stay and the team response did not meet your expectations. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Priya Thakur Front office manager

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Other web-users rate our hotel

  • 222 reviews 9.2/10 Location
  • 900 reviews 6.7/10 Room
  • 761 reviews 8/10 Service
  • 22 reviews 3.5/10 WiFi
  • 478 reviews 5.9/10 Food
  • 300 reviews 5.6/10 Cleanliness
  • 268 reviews 6.7/10 Breakfast
  • 243 reviews 7.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.