Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,831 reviews

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Novotel Christchurch Cathedral Square - Image 1
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,831 reviews

Customer review rating 5.0/5

Lyndsi W. Business - Confirmed reviews ALL

Kia ora Lyndsi, Thank you so much for taking the time to share such wonderful feedback following your recent stay with us. It is lovely to hear that you had such a positive experience during your business trip, and that our convenient location made attending your conference so easy. We are especially delighted to know that our team made you feel so welcome and that no request was too much trouble. Your kind words about our housekeeping team and the friendliness and efficiency of our staff will be greatly appreciated by the whole team. We are also thrilled that you enjoyed your accommodation, breakfast, Wi-Fi and overall stay, and that you would happily recommend us to your friends, colleagues and family. Receiving a perfect 100/100 and a 10/10 recommendation truly means a great deal to us. Although you may not remember individual names, please know that your lovely comments will be shared with the entire team. Feedback such as yours is a wonderful encouragement and motivates us to continue providing the warm, attentive service our guests deserve. Thank you once again for choosing to stay with us, Lyndsi. We hope to have the pleasure of welcoming you back on your next visit, whether for business or leisure. Warmest regards, Joshua Guest Services Manager

Customer review rating 5.0/5

Cain C. Business - Confirmed reviews ALL

Kia Ora Cain, Thank you very much for taking the time to share your wonderful feedback with us following your recent stay. We are delighted to hear that you had a great experience and that you enjoyed our convenient location, comfortable rooms and, most importantly, the service from our team. Receiving a perfect 100/100 across your stay and a 10/10 recommendation is a fantastic compliment, and we truly appreciate it. We are also pleased to know that you enjoyed our bar and appreciated our efforts to replace single-use plastic items with more sustainable alternatives. It is wonderful to hear that these initiatives made a positive impression during your visit. We also appreciate your feedback regarding ALL member recognition and the eligibility of points when booking through a travel agent. We completely understand how disappointing it can be when a stay does not qualify for points, particularly as a valued ALL member. While certain third-party or travel-agent bookings may have different loyalty-program conditions, your feedback is important to us, and we will certainly keep this in mind when looking at how we can make the benefits and recognition of our loyalty programme clearer for our guests. Thank you once again for choosing to stay with us, Cain, and for your kind recommendation. We hope to have the pleasure of welcoming you back again soon and providing you with another excellent stay. Warmest regards, Joshua Guest Services Manager

Customer review rating 5.0/5

Steven P. Couples - Confirmed reviews ALL

Kia Ora Steven, Thank you so much for taking the time to share such a wonderful review and for giving us a perfect 100/100. It was lovely to read how much you enjoyed your stay with us. I was particularly pleased to hear that you enjoyed your meals and drinks in our restaurant and that our breakfast selection stood out for you. We put a lot of care into keeping the breakfast plentiful and varied, so knowing you enjoyed both the choice and quality really means a lot to our team. Your comments about our people were also especially appreciated. Although you didn’t catch any names during your stay, hearing that you found the team friendly, knowledgeable and efficient is a wonderful compliment. I’ll be sharing this with them — it’s always nice for the team to know their efforts are noticed, even when guests don’t know their names. It also sounds like you made the most of our location, with plenty of walks around Christchurch and the city centre right on our doorstep. We’re so pleased the hotel provided a comfortable and quiet base for your stay. Thank you again, Steven. We genuinely appreciate your feedback and hope we have the pleasure of welcoming you and your partner back to Christchurch and Novotel in the future. Warm regards, Shriya Chimbaikar Food & Beverage Manager Novotel Christchurch Cathedral Square

Customer review rating 4.5/5

David T. Business - Confirmed reviews ALL

Dear David, Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed our great location, spacious room and, most importantly, the comfortable bed! It is lovely to know that you had such a pleasant stay, and we are especially pleased to see your 10/10 recommendation and your perfect scores for your booking experience, accommodation, our team and Wi-Fi. We are also grateful that you appreciated the recognition you received as an ALL Silver member, enjoyed your welcome drink, and noticed our efforts towards more sustainable food initiatives and reducing single-use plastics. Your positive comments are a great encouragement to our team. We also appreciate your more constructive feedback regarding your check-out experience, the bar and particularly our in-room dining service. We are sorry that these aspects did not meet the same high standard as the rest of your stay. Your feedback has been noted and is valuable in helping us identify where we can continue to improve. Thank you once again for choosing to stay with us, David, and for your generous recommendation. We hope to have the pleasure of welcoming you back again soon and making your next stay an even more enjoyable one. Warmest regards, Joshua Guest Services Manager

Customer review rating 5.0/5

Anand J. Business - Confirmed reviews ALL

Kia Ora Steven, Thank you so much for taking the time to share such a wonderful review and for giving us a perfect 100/100. It was lovely to read how much you enjoyed your stay with us. I was particularly pleased to hear that you enjoyed your meals and drinks in our restaurant and that our breakfast selection stood out for you. We put a lot of care into keeping the breakfast plentiful and varied, so knowing you enjoyed both the choice and quality really means a lot to our team. Your comments about our people were also especially appreciated. Although you didn’t catch any names during your stay, hearing that you found the team friendly, knowledgeable and efficient is a wonderful compliment. I’ll be sharing this with them — it’s always nice for the team to know their efforts are noticed, even when guests don’t know their names. It also sounds like you made the most of our location, with plenty of walks around Christchurch and the city centre right on our doorstep. We’re so pleased the hotel provided a comfortable and quiet base for your stay. Thank you again, Steven. We genuinely appreciate your feedback and hope we have the pleasure of welcoming you and your partner back to Christchurch and Novotel in the future. Warm regards, Shriya Chimbaikar Food & Beverage Operations Manager Novotel Christchurch Cathedral Square

Other web-users rate our hotel

  • 1,131 reviews 9.3/10 Location
  • 1,263 reviews 7.2/10 Room
  • 1,350 reviews 9/10 Service
  • 12 reviews 6.7/10 WiFi
  • 403 reviews 7.9/10 Cleanliness
  • 367 reviews 7.6/10 Food
  • 346 reviews 8.1/10 Breakfast
  • 187 reviews 5.5/10 Value

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