Mercure Budapest City Center Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,066 reviews

Mercure Budapest City Center Hotel - Image 1
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Description

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

Our accommodation(s)

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Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,066 reviews

TripAdvisor Rating  4.0/5  722 reviews

Lovely stay at a beautiful hotel

Customer review rating 5.0/5

Kelly Couples - Confirmed reviews ALL

We picked this hotel due to staying in previous Mercure hotels around Europe. The room was beautiful and had some lovely little touches such as macaroons and some water to help ourselves to. We will definitely return to mercure hotels again. Thank you.

Dear Kelly, First and foremost, I would like to express my sincere gratitude for choosing our hotel and for taking the time to complete our questionnaire. I am delighted to hear that you had a wonderful stay with us and that the thoughtful touches in your room added to your experience. Your continued loyalty to the Mercure brand is truly appreciated, and we are especially pleased to have had the opportunity to host you. Should your travels bring you back to Budapest, we look forward to welcoming you again and providing another exceptional stay. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Large clean room, great location and wonderful staff.

Customer review rating 5.0/5

Johnindc Couples - Confirmed reviews ALL

We were able to check in early. The room was spotless and very comfortable. The location was very nice and we could walk to many shops and restaurants, and the cathedral was only 10 minutes away. Service was wonderful including suggestions for dinner. We would stay again.

Dear JohninDC, Thank you for taking the time to share your wonderful feedback! I am thrilled to hear that you enjoyed our large, clean rooms, and that the location of the hotel was perfect for your needs. It is also great to know that our staff made a positive impact on your experience with helpful suggestions for dinner. Guest satisfaction is one of our top priorities, and it is always gratifying to hear that our efforts contributed to a memorable stay. Should your travels bring you back to Budapest, we would be delighted to welcome you again for another excellent stay. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Great location great staff Rubbish dealing with issues as the builders woke us up at 7am drilling not ideal

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

The builders woke us up at 7am drilling! Not good

Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at our hotel. I am pleased to hear that you enjoyed our great location and the service provided by our staff. However, I sincerely regret the disturbance caused by the external noise during your stay. As a downtown hotel, we acknowledge that noise disturbances, particularly from nearby construction activities, can occur. Although these works are beyond our control, we are actively in contact with the responsible parties to ensure the interests of both our guests and the hotel are represented. We understand the importance of a comfortable and peaceful stay, and we deeply regret falling short of your expectations in this regard. While I wish your stay had been entirely positive, I sincerely hope we will have the opportunity to welcome you back for a more enjoyable experience during your future visits to Budapest. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Hotel in an excellent location

Customer review rating 4.5/5

Idan Couples - Confirmed reviews ALL

We had a great time. The hotel was excellent. The customer service was excellent. The food was delicious. We will definitely come back again in the future

Dear Idan, First and foremost, I would like to express my sincere gratitude for choosing our hotel and for taking the time to complete our questionnaire. I am delighted to hear that you had a great time during your stay and that you were pleased with our excellent location, customer service, and delicious food. Guest satisfaction is one of our top priorities, and we take all feedback very seriously, especially from valued members of the ALL loyalty program like yourself. Please rest assured that your remarks have been taken to heart as part of our ongoing commitment to exceeding our guests' expectations. Should your travels bring you back to Budapest, it would be our pleasure to welcome you again for an even more enjoyable stay. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Excellent Hotel with very efficient staff throughout the hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We had a wonderful experience staying at Mercure Budapest. The location was great, the staff through out the hotel were excellent, and the room was very clean, tidy and well maintained. The breakfast was enjoyable, and the drinks area was nice to have a drink in.

Dear Valued Guest, Thank you for sharing such wonderful feedback about your stay with us. I am delighted to hear that you enjoyed our central location, the cleanliness and comfort of your room, and the welcoming atmosphere throughout the hotel. It is also great to know that our breakfast offerings added to your experience. Our team takes pride in providing a memorable stay for our guests, and it is truly gratifying to see that their efforts contributed to your enjoyment. Should your travels bring you back to Budapest, we would be honored to host you again. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

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Other web-users rate our hotel

  • 1,288 reviews 9.5/10 Location
  • 1,126 reviews 6.3/10 Room
  • 933 reviews 8.6/10 Service
  • 14 reviews 7.1/10 WiFi
  • 671 reviews 3.6/10 Comfort
  • 640 reviews 8.2/10 Breakfast
  • 447 reviews 8/10 Cleanliness
  • 223 reviews 4.7/10 Amenities

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