Mercure Budapest City Center Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,071 reviews

Mercure Budapest City Center Hotel - Image 1
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Description

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

Our accommodation(s)

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Room 1

Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,071 reviews

TripAdvisor Rating  4.1/5  743 reviews

Great hotel, great location

TripAdvisor rating 4.0/5

396louisee Solo travel - TripAdvisor review

Dear 396louisee, Thank you very much for taking the time to share such detailed and thoughtful feedback following your stay with us. I am delighted to hear that you enjoyed our central location, found your room warm and comfortable, and appreciated the professionalism of our team as well as the friendliness of our housekeeping staff. It is great to know that the street-facing room did not disturb your rest and that having a bathtub added to your comfort. Your remarks regarding the lighting and layout of the bathroom are also highly valued. We strive to create a comfortable and practical environment for all our guests, and your observations are truly helpful. Feedback like yours is important to us and will certainly be taken into consideration when planning future improvements. It was a pleasure to have you as our guest, and we hope to welcome you back on your next visit to Budapest. Best regards, Róbert Kovács General Manager

Great location

Customer review rating 4.5/5

Helen Couples - Confirmed reviews ALL

Dear Helen, Thank you for taking the time to share your feedback following your recent stay with us. It is great to hear that you enjoyed our central location in the heart of Budapest and that your room was both comfortable and clean. However, I am sorry to hear that the temperature in the hotel and the noise from the pedestrian street disrupted your experience. At the same time, I am glad that moving to the back of the hotel provided you with a quieter and more peaceful environment. Your feedback is valuable to us, and we will continue working to improve our guests’ overall comfort. Should your travels bring you back to the city, we hope to have the pleasure of welcoming you again for a fully enjoyable experience. Best regards, Róbert Kovács General Manager

Great location, friendly staff

TripAdvisor rating 4.0/5

Elaine P TripAdvisor review

Dear 618elainep, Thank you for taking the time to share your feedback following your recent stay with us. I am delighted to hear that you enjoyed our central location, appreciated the cleanliness of your room, and found the bed comfortable. It is also lovely to know that the bath and in-room amenities, such as the fridge, added to your comfort. Additionally, I am pleased to read that our staff made a positive impression through their helpfulness—we will certainly share your kind words with them. However, I was sorry to learn about your experience with the room temperature. At the same time, I am glad our team was able to promptly assist by turning off the radiator and providing a fan. Your comments regarding the window and room allocation will be carefully reviewed, as we strive to ensure every guest receives the experience they expect. Should your travels bring you back to Budapest, we would be delighted to welcome you again and ensure an even more enjoyable stay. Kind regards, Róbert Kovács General Manager

Great location, central to most things

Customer review rating 4.5/5

Alison L. Friends - Confirmed reviews ALL

Dear Alison L., Thank you for your kind feedback! I am delighted to hear that our central location was convenient for you and that our team was able to assist you with helpful advice. It is also great to know you enjoyed our breakfast buffet and the variety of choices we offer. We truly appreciate your comments and look forward to welcoming you back for another enjoyable stay in the future! Best regards, Róbert Kovács General Manager

Great location, lovely staff

Customer review rating 5.0/5

Karen Couples - Confirmed reviews ALL

Dear Karen, Thank you for sharing your positive feedback following your recent visit to our hotel. I am thrilled to hear that you enjoyed our prime location and the helpfulness of our staff. It is also wonderful to know that the additional services exceeded your expectations and contributed to your overall experience. We truly appreciate your comments and look forward to welcoming you back in the future! Best regards, Róbert Kovács General Manager

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Other web-users rate our hotel

  • 1,228 reviews 9.6/10 Location
  • 1,081 reviews 6.3/10 Room
  • 892 reviews 8.7/10 Service
  • 17 reviews 6.5/10 WiFi
  • 624 reviews 3.6/10 Comfort
  • 620 reviews 8.2/10 Breakfast
  • 416 reviews 7.8/10 Cleanliness
  • 200 reviews 5.3/10 Amenities

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