Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 2,130 reviews

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Novotel Liverpool Centre - Image 1
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40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Telephone
Fax +44 151 702 5110

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,130 reviews

TripAdvisor Rating  4.0/5  3,238 reviews

Good location

Customer review rating 4.0/5

John Couples - Confirmed reviews ALL

Had a great stay right in the heart of the city. Great location near to Liverpool one, the Albert dock and only a 10 to 15 minutes walk to the 3 graces, the christmas market, city museums and art gallery. Room and bed very comfortable, controllable air con/ heating. Good hot shower and safe in the room.

Dear John, Thank you for your kind feedback regarding your recent stay at Novotel Liverpool Centre. We are delighted to hear that you enjoyed our prime location and found your room comfortable. It is always our aim to provide guests with a pleasant experience, and we appreciate your positive remarks about our facilities. We hope to welcome you back in the future. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

Good location

Customer review rating 4.5/5

Bryan C. Solo - Confirmed reviews ALL

Great stay and staff very friendly and professional

Dear Bryan C., Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay and found our team to be friendly and professional. Your feedback is truly appreciated. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

GREAT RECEPTION STAFF, COMFORTABLE BED, GREAT LOCATION

Customer review rating 4.5/5

G.l Friends - Confirmed reviews ALL

HAD A GREAT GREETING ON ARRIVAL WHICH CONTINUED THE WHOLE 4 DAYS BREAKFAST WAS GOOD. BEDS VERY COMFORTABLE ONCE THEY CHANGED THE HARD PILLOW FOR A LOVELY SOFT ONE

Dear G.L, Thank you for your wonderful feedback! We are delighted to hear that our reception staff made you feel welcomed, and that you enjoyed our comfortable beds and great breakfast. Your mention of the pillows will be noted for future reference. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

Nice position for everything

Customer review rating 4.0/5

Linda P. Families - Confirmed reviews ALL

Check in was a bit slow. I think one chap was learning the ropes so it took ages. My room was an executive room. Think the title made it sound more grand than it was but it was very comfortable and roomy. I didn't like the loo being separate from the bathroom. Especially as there's no wash basin in there so everyone will have had to open the door etc before washing their hands. I just hope the cleaners know this!!! Breakfast was excellent. Plenty of choice and all nicely presented. The staff in the breakfast room were very pleasant and helpful. Good check out time on the Sunday morning. I handed my room card to the girl on reception and she didn't acknowledge me in any way. Didn't ask if I'd enjoyed my stay etc. Maybe she could use a bit more training like the guy when we arrived. All in all a satisfactory stay!

Dear Linda P., Thank you for taking the time to share your feedback regarding your recent stay with us. We are glad to hear that you enjoyed the location and found the breakfast to be excellent with a wide range of options. We sincerely apologise for the slow check-in experience you encountered, and we appreciate your understanding regarding our staff's training process. Your comments about the separate loo facilities have been noted; we understand how it may not meet everyone’s preference. Furthermore, we regret that your check-out experience did not meet your expectations. Our aim is to provide each guest with a warm and engaging farewell, and we will certainly take your feedback on board for future improvements in our service. Once again, we appreciate your insights and hope to welcome you back to Novotel Liverpool Centre for an even better experience. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

Great location,friendly staff,clean and comfortable

Customer review rating 4.0/5

Michelle Families - Confirmed reviews ALL

Really enjoyed my stay,kids love the pool and,food was lovely,staff helpful and friendly

Dear Michelle, Thank you for your kind words regarding our location, staff, and amenities. We are delighted to hear that you and your kids enjoyed the pool and dining experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

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Other web-users rate our hotel

  • 2,337 reviews 9.7/10 Location
  • 2,661 reviews 6.8/10 Room
  • 2,111 reviews 8.4/10 Service
  • 31 reviews 5/10 WiFi
  • 1,068 reviews 6.7/10 Cleanliness
  • 943 reviews 6.6/10 Breakfast
  • 721 reviews 7.5/10 Pool
  • 506 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.