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ibis budget London Hounslow 2 stars

Customer review rating 4.0/5 4,140 reviews

ALLSAFE approved hotel

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ibis budget London Hounslow
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+ 10 Services

Hotel extras

  • A 20-minute drive to Heathrow Airport

  • Less than a ten minute walk to Twickenham stadium

  • On-site parking for all hotel guests cost £6 per day.

  • Five-minute walk to Hounslow Central Underground Station

  • Good shopping possibilities located nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget London Hounslow

20 28 Staines Road
For Car Park use 65 Grove Road
TW3 3PU
TW3 3JS london
united kingdom

Tel: +442085779137

Fax: (+44)02085779164

Check-in from 14h00

Check out up to 12h00

  • London Bus Network From T5 :  423 The Bell Corner

  • London Underground :  Piccadilly Hounslow Central

  • By plane

    LONDON HEATHROW At 6km / 3.73 miles

  • By train

    HOUNSLOW CENTRAL At 0.5km / 0.31 miles

GPS :51.467194, -0.366678

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Wi-Fi
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 148 rooms
    • 8 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 148 non-smoking rooms
    • No floor
  • Languages spoken at the hotel
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Safe deposit box at reception
    • Safe deposit box at reception

Our accommodation(s)

Our guest reviews for
ibis budget London Hounslow

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,140 reviews

TripAdvisor Rating 3.5/5

1,560 reviews

Longer stayed

Customer review rating 4.0/5

Ali F. H. Solo - 11/10/2021 Confirmed reviews ALL

Keep the double room included towel, soaps, cups & toilet rolls. Just to the first day complimentary breakfast served. Water urn has ran out of the times. So one receptionist were some unfriendlier towards us.

Horrible

Customer review rating 0.5/5

Ashiq Couples - 11/10/2021 Confirmed reviews ALL

Pictures of the room in website was nothing closer to room given.. except soap no other ammunity no cofee powder , bedsheet was not clean .. horrible experience ..paid 75 pounds for one day was it was not even budgeted .. never ever again with ibis

Tired room

Customer review rating 2.0/5

Anonymous Business - 10/10/2021 Confirmed reviews ALL

Disappointed

noisy building works were not welcome

Customer review rating 4.0/5

Ml Solo - 10/10/2021 Confirmed reviews ALL

did what I asked for . almost a full night's sleep . very basis . not even tea coffee in room . scores less than travel lodge

Okay for an overnight stay

Customer review rating 3.0/5

Anonymous Solo - 10/10/2021 Confirmed reviews ALL

No problem with the staff, the room did not feel value for money especially for a long stay - the bath area being really small. It can be priced better. The room was fairly clean but definitely a bit dusty - the stool and the hangers. Would recommend for short stay such as 1-2 nights maximum.

Customer review rating 3.5/5

Paul Solo - 07/10/2021 Confirmed reviews ALL

Friendly staff and clean.

The front desk staff is beyond awesome

Customer review rating 4.5/5

Cristian S. Couples - 05/10/2021 Confirmed reviews ALL

As the tittle says i was pleasantly surprised at how friendly and helpful the front desk staff was and that is definitely above average of many higher staff hotels I have stayed in! The bed had a mattress topper which made it quite comfortable to sleep in. The room was mostly clean (apart from a sticky patch near the bed, that we suspect maybe the left over mix of cleaning solution and whatever was spilt before as it looked clean). All lights worked so bonus points for that. There was a bad odor coming into the room from somewhere but couldn’t identify the source. The room needs some TLC. All in all, can’t really complain as in a cheaper class of hotel you want to have a good sleep in a clean bed, a good toilet, helpful staff, and we had all of these so 9/10.

Excellent

Customer review rating 5.0/5

A S. Solo - 02/10/2021 Confirmed reviews ALL

You are all superb, very helpful.

Conveniently priced considering how late I had to book

Customer review rating 3.0/5

Anonymous Business - 02/10/2021 Confirmed reviews ALL

It felt rather impersonal on arrival. I was given a key and was told that I would have no breakfast or any other facilities extra. Of course, I did not pay for these, but I would have appreciated if they had told me that I could buy these things there and then if I wanted. There was no one in reception to check me out apart from the wooden box on the front desk. Would have been nice to say goodbye to someone.

The staff was friendly and made sure everything went smoothly

Customer review rating 5.0/5

Omkar S. Solo - 02/10/2021 Confirmed reviews ALL

The cleaning was done whenever asked in time. The reception was very helpful and very welcoming!

Customer review rating 1.0/5

C. S. Business - 01/10/2021 Confirmed reviews ALL

Hotel was constantly noisy and one of the least unclean that we have stayed in for a long time.

Gods stay

Customer review rating 4.0/5

Abigail A. Families - 01/10/2021 Confirmed reviews ALL

The stay was good but there is issues with parking. Since we were attending a wedding. The events finished off late and so when we came back for parking the gate was closed.

Reasonable, no frills.

Customer review rating 3.0/5

Chris C. Business - 30/09/2021 Confirmed reviews ALL

Ibis budget was booked for a business stopover, and indeed, budget it was. No frills, pretty bare room, no coffee, kettle, glasses for water. All a bit shabby, but only there briefly to sleep so ok.

Unhygienic. Covid ignorant. Avoid.

Customer review rating 0.5/5

C. Friends - 28/09/2021 Confirmed reviews ALL

Rooms unclean and unsanitary on arrival. Dirty towels and shaved hair left on beds. Blood smears on ladder. Advised reception, no action taken all day. Then lied to. Very poor customer service. Eventually a staff member arrived after midnight to inspect negligence and entered room without any covid precautions. Avoid at all costs. This is well below a budget hotel. Pay £10 more for a Travelodge along road.

Comfortable room

Customer review rating 5.0/5

Alice R. Solo - 28/09/2021 Confirmed reviews ALL

Convenient location and nice comfortable bed

Well located, cleanliness could be improved

Customer review rating 3.5/5

Afif A. A. Solo - 26/09/2021 Confirmed reviews ALL

The stay was pleasant, I enjoyed every second of it but the floor was a bit sticky (nothing too bad) maybe can be looked upon after cleaning.

Well located, good price

Customer review rating 4.0/5

Edward Solo - 25/09/2021 Confirmed reviews ALL

Arrived late, room good and location to Heathrow excellent.

Building work will 2am

Customer review rating 1.5/5

Ma Solo - 24/09/2021 Confirmed reviews ALL

The room and staff were ok however there was drilling going on till 2am. It was impossible to get any sleep.

Not a pleasant stay

Customer review rating 1.5/5

Yt Business - 24/09/2021 Confirmed reviews ALL

The initial room assigned to me (217) had not been cleaned properly, there were no towels in the room and it smelled of sewage coming from the shower. The receptionist apologised and kindly changed my room. She also gave me an extra pair of towels. The room I was moved to (205) was ok, still it hadn’t been cleaned properly, there was even a receipt from the previous guest on the bunk bed. COVID rules and mask wearing was nowhere to be seen in the hotel regardless of the signs. Other guests were in and out without masks and I never saw one person challenging someone without a mask on. Just because the hotel has a budget concept this doesn’t mean cheap and for everyone, so it would be nice to see that basics are adhered to, such as guests feeling comfortable in the environment and making it a pleasant experience.

Don’t. Just don’t

TripAdvisor rating 1.0/5

maflewis1985 18/08/2021 TripAdvisor review

When you find the reception guy quite literally in your room when your sleeping. Say nothing more. I’m still awaiting response from hotel manager too find out why he was lerking in my room when me and my kids were sleeping

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