ibis budget London Hounslow 2 stars

Name: Ibis Budget London Hounslow | Affordable Hotelin London - ALL
Address: 20 28 Staines Road, For Car Park use 65 Grove Road, TW3 3PU, LONDON, TW3 3JS, United Kingdom
Telephone: +442085779137
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 902 reviews

20 28 Staines Road, For Car Park use 65 Grove Road, TW3 3PU, TW3 3JS LONDON, United Kingdom

Description

ibis budget London Hounslow

Smart choice economy hotel, open to everyday adventurers

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Maria Kiss, Hotel Manager

We offer 148 well-appointed rooms with all the space you need, and none of the frills you don't. Enjoy a great night's sleep before indulging in an unlimited continental breakfast spread, designed to fuel you up for whatever the day holds. Pop down to the lobby at any time of the day or night for snacks and drinks: our friendly staff work around the clock to make sure everything you need is seen to.

Set in the west of outer London, Hounslow is a popular destination for high-street shopping and restaurant hopping. 10 miles from central London, it provides ideal access for Boston Manor and Northfields, as well as beautiful Richmond and Kew Gardens.

Hotel extras

A 20-minute drive to Heathrow Airport
Less than a ten minute walk to Twickenham stadium
On site Parking available for all guests. Fees Apply Please contact the hotel for information
Five-minute walk to Hounslow Central Underground Station
Good shopping possibilities located nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget London Hounslow

20 28 Staines Road, For Car Park use 65 Grove Road, TW3 3PU
TW3 3JS LONDON
United Kingdom

GPS:51.467194, -0.366678

Telephone +44 20 8577 9137

+44 20 8577 9164

HOUNSLOW CENTRAL

Railway station

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

HOUNSLOW CENTRAL

Railway station

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Wheelchair accessible hotel
Wi-Fi

Our accommodation(s)

Room

Double room with one double bed for up to 2 people

2 persons

Bedding 1 x Bunk beds and 1 x Double beds

Room

Triple room with a double bed and a single bunk bed.

3 persons

Bedding 1 x Double beds

Room

TWIN - Room with twin beds

2 persons

Bedding 2 x Single beds

Room

Accessible room with 1 double bed

2 persons
15 m² / 161 sq ft

Bedding 1 x Double beds
Accessible room

Room

Accessible room with 2 single beds

2 persons
15 m² / 161 sq ft

Bedding 2 x Single beds
Accessible room

Our guest reviews

Facilities and customer service

Sohail Couples - 1/30/2023 Confirmed reviews ALL

Really bad experience, literally lower standard than IBIS rival TRAVEL LODGE, being a well known brand world wide my experience with this branch was very disappointing. Staffs attitude was rude, one of the working Lift wasn’t coming to level 4 (other lift was out of order). So have to use stairs to go down to level 3 to call the lift. There was no facility for tea in room which is really strange because in very basic B & B this facility is available.

Dear SOHAIL A., Thank you for taking the time to tell us about your experience at the ibis budget London Hounslow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regards, Mariana - ibis team member

Would not recommend

Ellie Business - 1/29/2023 Confirmed reviews ALL

Checked in late at night ready for an early morning flight from Heathrow. Staff on the check-in desk were extremely friendly and helpful. Car parking was an extortionate £10 for £12 hours - meaning it would’ve been more cost effective to stay closer to the airport in a nicer hotel which included parking. Once we got into our room we were greeted with the smell of smoke - it smelt like someone had be chainsmoking cigarettes whilst making the bed - not pleasant at all. The room did not meet the expectations from photos on the website, resembling a prison rather than hotel. A budget hotel but 1 pillow is a bit stingy. Checkout in the morning was very quick and easy. I definitely would not stay here again.

Dear ELLIE O., Thank you for taking the time to tell us about your experience at the ibis budget London Hounslow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ALINA - IBIS TEAM RECEPTION

amazing

Edina M. Business - 1/29/2023 Confirmed reviews ALL

satisfied with customer servicer

Dear EDINA m., We very much appreciate your comments regarding your stay at the ibis budget London Hounslow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Mariana ibis team member

Welcoming

Chris Couples - 1/28/2023 Confirmed reviews ALL

Always feel welcome here, friendly helpful staff, good value and ideal location

Dear CHRISTOPHER STUART B., We very much appreciate your comments regarding your stay at the ibis budget London Hounslow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Mariana ibis team member

Good stay

Anonymous Business - 1/25/2023 Confirmed reviews ALL

Decent

Dear GHEORGHE C., We very much appreciate your comments regarding your stay at the ibis budget London Hounslow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

804 reviews 8.8/10 Location
1,287 reviews 4.7/10 Room
911 reviews 8.2/10 Service
34 reviews 6.9/10 WiFi
700 reviews 4.7/10 Cleanliness
206 reviews 4.9/10 Breakfast

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