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ibis Brighton City Centre - Station Hotel 3 stars

Customer review rating 4.3/5 6,980 reviews

ALLSAFE approved hotel

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ibis Brighton City Centre - Station
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+ 16 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Central location, with plenty of nearby transport links

  • Just a short ten minute walk to the historic Brighton Beach

  • Hotel Bar & Restaurant with international cuisine

  • Pet-friendly hotel, with on-site facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day Paying
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis Brighton City Centre - Station

88-92 QUEENS ROAD
East Sussex
BN1 3XE brighton
united kingdom

Tel: +4401273201000

Fax: (+44)01273774997

Check-in from 15h00

Check out up to 12h00

  • By plane

    LONDON GATWICK AIRPORT At 44.8km / 27.84 miles

  • By train

    BRIGHTON STATION At 0.01km / 0.01 miles

GPS :50.827802, -0.141454

Our accommodation(s)

Our restaurants and bars

Restaurant

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Non contractual photo

Our guest reviews for
ibis Brighton City Centre - Station

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,980 reviews

TripAdvisor Rating 4.0/5

2,085 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comfortable stay

Customer review rating 5.0/5

Js Solo - 17/09/2021 Confirmed reviews ALL

Efficient at reception. Comfortable room. Good bar/cafe space. Close to train station for onward travel.

Dear JUDITH S., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Clean and comfortable

Customer review rating 4.0/5

Sarah Solo - 15/09/2021 Confirmed reviews ALL

Clean rooms, well appointed. Plenty of storage. Good size.

Dear SARAH L., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Well located. Efficient and friendly staff.

Customer review rating 3.5/5

Elizabeth S. Couples - 15/09/2021 Confirmed reviews ALL

My stay was marred by the fact that, while my loyalty card was a Gold membership, it has been reduced to Classic during the pandemic. My husband and I are both 70 and certainly did not wish to put ourselves at risk by travelling before we were vaccinated. I find your decision very disappointing.

Dear ELIZABETH S., Thank you for taking the time to tell us about your experience at the ibis Brighton City Centre - Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Viktoria Zecsko-Nagy General Manager

Good stay, nice people

Customer review rating 4.5/5

Kate Friends - 15/09/2021 Confirmed reviews ALL

Staff was really nice and friendly, rooms were big and beds were comfy

Dear KATE D., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Brilliant location

Customer review rating 4.0/5

B S. Couples - 15/09/2021 Confirmed reviews ALL

Loved the location and being on the 8th floor. Friendly staff, good breakfast buffet. We enjoyed our stay.

Dear BRIDGET S., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Lovely

Customer review rating 5.0/5

Ionel Business - 14/09/2021 Confirmed reviews ALL

Perfect

:-)

Could have been better

Customer review rating 3.0/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

Our stay was generally good but on arrival at the hotel were informed that late checkouts weren't allowed for the following day despite having the room booked for over a year and this being one of the reasons that we booked the Ibis. Thankfully as we had checked in online, this was eventually honoured but this caused unnecessary stress throughout the stay as the same conversation had to be had with housekeeping the following day. Beyond this issue it was a pleasant stay and we had a quiet room as requested.

Dear EMMA S., Thank you for taking the time to tell us about your experience at the ibis Brighton City Centre - Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Viktoria Zecsko-Nagy General Manager

Always good

Customer review rating 4.0/5

Gaz Friends - 12/09/2021 Confirmed reviews ALL

But the tv in the rooms always seem to have a fault, this time in room 616 the batteries in the tv remote control were in need of replacement, frustrating as rest of facility all good

Good room. Comfy bed, good breakfast

Customer review rating 4.0/5

Jeremy Couples - 11/09/2021 Confirmed reviews ALL

Good stay at the hotel. Quick easy check in. Clean room with aircon and a nice if small en-suite. Good breakfast choice in the morning. My only complaint is that the curtains are useless at blocking out the morning sun!

Dear JEREMY C., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager
Customer review rating 3.5/5

Mark T. Friends - 11/09/2021 Confirmed reviews ALL

Good location

Dear MARK T., Thank you for taking the time to tell us about your experience at the ibis Brighton City Centre - Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Viktoria Zecsko-Nagy General Manager

Good stay

Customer review rating 4.0/5

Alva Families - 10/09/2021 Confirmed reviews ALL

Everything is good Location is perfect, transport nearby us is good It’s clean but can be better

Dear YUEN C., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Good location, clean, staff helpful, early check in

Customer review rating 4.5/5

D B. Couples - 10/09/2021 Confirmed reviews ALL

Great stay would stay again, only one problem was the shower went hot and cold every time

Dear DIANE M., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Perfect for our weekend visit.

Customer review rating 4.0/5

Josh C. Couples - 10/09/2021 Confirmed reviews ALL

Quick check in and out. Perfectly located for a passing visit.

Dear JOSHUA C., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Predictably comfortable and handy

Customer review rating 4.5/5

Fran Families - 10/09/2021 Confirmed reviews ALL

We returned to our regular Brighton Ibis stay (we come here to visit family) and were very happy with the extra cleaning, health and safety measures in place.

Dear FRANCE-ODILE W., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Well located

Customer review rating 5.0/5

Jrg Couples - 10/09/2021 Confirmed reviews ALL

Perfect location, very clean and friendly staff.

Dear JANE G., We very much appreciate your comments regarding your stay at the ibis Brighton City Centre - Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Zecsko-Nagy General Manager

Discussing

TripAdvisor rating 1.0/5

bigmummy2021 30/08/2021 TripAdvisor review

We booked an early checkin at 9am as we had a wedding at lunch time, we arrived to find they had no room available as the cleaners don’t start till 10am , The manager said she would sort something out , she did we had to get changed and freshened up an the staff changing rooms Will NEVER use again..

Thank you for your feedback. I am sorry we disappointed you but based on your comment the duty manager did all her best to make sure you are on time for the wedding. In case you still decide to use us again, please email me directly on H6444-Gm@accor.com and I will personally looking after your reservation. Kind Regards, Viktoria ZECSKO-NAGY General Manager

Very pleseant stay

TripAdvisor rating 5.0/5

xegrtovav 30/08/2021 TripAdvisor review

Hotel is situated close to the train station and just short walk away from shopping Center and beach.Staff is very helpful and friendly.We really enjoyed our stay.Breakfast offered good selection of food.All area very clean and well Covid maintained.

We very much appreciate your comments regarding your stay with us. We are delighted to read that you had a very pleasant stay and found our hotel very clean. I will also share your kind comment with our breakfast team as It is always encouraging to learn that guests are satisfied with the great customer service we strive for every day. Thank you for your kind feedback and we hope to see you again soon for another great stay with us! Kind Regards, Viktoria Zecsko-Nagy General Manager

BRIGHTON - 2021

TripAdvisor rating 4.0/5

ALANMaidenhead 04/08/2021 TripAdvisor review

Hotel situated very close to the station and a number different bus routes start at the stop outside the hotel.. The city centre is a short walk away. There is a good choice of pubs ,shops and restaurants near the hotel. Very clean and comfortable room especially the bed. Friendly and helpful staff. I enjoyed the buffet breakfast. This was my second visit, hope to return next year,

Thank you for taking the time to post such a positive review following your recent stay with us. I am thrilled to read that you truly enjoyed your time with us and have taken advantage of our central location. We are blessed to be located in the heart of Brighton which makes it so easy to explore our beautiful city - so much to do, so much to see within a short walking distance. Thank you for your great comments about our team and the breakfast too. We are looking forward to welcoming you back next year! Kind Regards, Viktoria Zecsko-Nagy, General Manager

Great base to explore Brighton

TripAdvisor rating 4.0/5

mnw70 17/07/2021 TripAdvisor review

Lovely big room about a 2 min walk from the station. Star very helpful and friendly. Had room service free of charge and really nice food. So easy to get to The Lanes and the seafront. Had a great stay Thanks!

Thank you for taking the time to share your experience at Ibis Brighton City Centre. We look forward to welcoming you back soon. Kind Regards, Viktoria Zecsko-Nagy, General Manager

Fabulous location

TripAdvisor rating 4.0/5

estellealisonbrooks 31/10/2020 TripAdvisor review

Staff were extremely friendly and helpful, nothing was too much trouble. Cleanliness was excellent. The location was great for getting around via train,bus or on foot. A cooked English breakfast would have been a nice option on the menu but other than that it was great and we will definately stay again

Thank you for your lovely feedback about your experience with us . We are thrilled that you love us and we are really looking forward to welcoming you back. Kind Regards,Viktoria Zecsko-Nagy,General Manager

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