ibis Brighton City Centre - Station Hotel 3 stars

A really good visit. Every member of staff was friendly, efficient and polite. The breakfast team and housekeeping were great. The building operated safely in the current guidelines. 10 out of 10.

We booked the last room available as our train was cancelled very late at night. This turned out to be an accessible room, so I accept that our options were limited. Nevertheless, for the price, the room offered exceptionally poor value for money, and was the kind of no-frills offering I would expect for a room half its price. Window view was of an internal corridor. Shower fixtures were broken (but functional). Very little in the way of comforts or extras - not even a soft chair. Fine for a very brief overnight stay but the price was galling. If we weren't desperate for a room we certainly would not have stayed here and Ibis certainly benefitted from our compromised situation.

Hotel clean, staff v friendly... however breakfast a complete farce, not enough staff we stayed 4 nights my family all got breakfast at different times mine some 45 mins after they had eaten, we filled in breakfast form daily but every food order every day was wrong sorry bacon not ready yet, no milk for cereals no spoon to eat with my son only wanted a sausage and bacon he got an egg and a hash brown!! No sausage or bacon. We booked 2 rooms both rooms had no toilet paper no one in reception so had to take it from the downstairs toilet! You need more staff

The hotel is in a good location but is very basic indeed. Unfortunately the changes that have been made because of covid have only made this worse. The breakfast is not good at all and is terrible value compared with what else is available locally and the service within the hotel is now pretty poor - no maid service unless specifically requested and even when I requested more toilet roll etc I was told I needed to collect it from the front desk!!! Didn't make me want to return to this hotel.

Big thank you for the staff who was very friendly and smiling all the time! They are accommodating your needs. The hotel is very well located.

Had a nice couple of days and good to get back to fabulous Brighton. Hotel is in a great location right next to the train station and close to the Lanes for me the heart of Brighton. Staff are lovely so polite and welcoming, nothing is too much trouble. Hotel is also spotlessly clean, we will stay here next time we visit.

Paid for early check in which meant we could check in from 9am, arrived at 11.30am and room wasn't ready. Eventually was given keys and in the bathroom of our room found a pair of dirty knickers... staff were good, came and removed them and offered to change our room but we were next door to my parents so didn't want to move, apart from that the room was clean so it was fine but then came bedtime, mattress was terrible and thin, the double bed was 2 singles pushed together that kept moving apart which resulted in my husband falling through, the duvet was also nothing but a sheet. We had 2 terrible nights sleep. Then it came to breakfast, we had to order what we would like the night before and then either hope for a table or have to take it back to our room, food was terrible, fried eggs that were runny but left for so long they had a skin on them, cold hash browns, one slice of warm bread was apparently toast. Would not stay here again

Staff were very friendly and hotel was nice and clean

Fortunate to be able to check in early as room ready. In a great location. Staff helpful. Enjoyable stay

Good. Though breakfast on our second day was not as efficient as normal

Reception staff very friendly and could not be more helpful, breakfast was good but a little slow but must be very difficult in current climate.

Room was bare and no nice drink facilities... jyst a few tea bags and coffee sachets. No biscuits! Very start room... uni style accommodation! Really poor choice of breakfast... no cereal fruit ... or even marmalade!! The cooked breakfast had to be returned as it was cold and the eggs were leathery!!! Toast was cold and thin!! Absolutely no sense of a nice dining experience... barely edible! Very very disappointed... I’d brought my 86 year old dad for a night away! Then they got confused with my bill and I nearly had to pay twice!!! Not coming back!!!

Basic room, clean, comfortable bed, nice cafe/bar in lobby. Good stay. I know what to expect from Ibis and a good standard rather than take a risk staying in an independent budget hotel for same price and having a bad experience. Would recommend.

We’re stayed in Brighton for two nights. Location was good for exploring. Bed and pillow ok but have experienced better. Water temperature very variable in the shower. Staff friendly.

Staff were extremely friendly and helpful, nothing was too much trouble. Cleanliness was excellent. The location was great for getting around via train,bus or on foot. A cooked English breakfast would have been a nice option on the menu but other than that it was great and we will definately stay again