Mercure Valence Sud Hotel

Customer review rating (ALL Rating) 4.4/5 1,647 reviews

Mercure Valence Sud Hotel - Image 1
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Description

Hotel extras

  • Ideally located at the intersection of the A7 and A49 highways. TGV train station 20 min away

  • Renovated Standard Rooms and Privilege Rooms with contemporary and cozy decor.

  • Free unlimited WIFI throughout the hotel.

  • Outdoor swimming pool, views of the Château deCrussol.

  • Free enclosed, secure car park.

Our accommodation(s)

Hotel location

Mercure Valence Sud Hotel

2 rue de Chantecouriol
26000 VALENCE
France

GPS:44.903015, 4.879295

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,647 reviews

TripAdvisor Rating  4.0/5  475 reviews

Certificate of excellence 2023

Comfortable stay let down by the restaurants

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Very comfortable small room , the check in was good but the stay was let down by the lack of service in the steak restaurant which we had to leave ( and so did others) because after 20+ minutes we hadn’t even received any water or drinks. The service was terrible and 5he restaurant was only half full with plenty of staff who appeared to not know what they were doing. We then ate in the breakfast room restaurant which was adequately serviced but we received breakfast items re worked as a diner menu. Our worst food experience in many years of Accor stays worldwide. Good wine !

Hello Mister Peter, Thank you for choosing the hotel Mercure in Valence for your stay ! It was a pleasure to welcome you, we are very to read the experience you had in the steakhouse next to us, please know that we are training new staff, but still we are very sorry for that ! It would be a real pleasure to meet you again, you could enjoy the Papote restaurant on our main floor ! Bye for now, Julien NARBONNE Directeur Mercure Valence ****

Fabulous stay with superbe service!!!

TripAdvisor rating 5.0/5

Dilis2014 Families - TripAdvisor review

Very nice hotel "en route du soleil" What supposed to be an efficient one nighter on our trip the Côte de Azure turned out to be a very pleasant stay! Very welcoming reception, great service at the terrace and superbe service at breakfast. The room was small but the beds are very nice and in the shower you get the luxurious feeling with Nuxe showergel and lotion. Close to the highway (very quiet room) so a fantastic hotel and great value for money!! Well done staff of Mercure Valace Sud!!!

Below expectation

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Very small room, with doubtful carpet. Breakfast was nothing special.

Well located

Customer review rating 4.0/5

Francis T. Families - Confirmed reviews ALL

Well located, overnight stay to continue traveling to the south of France. Nice breakfast on the outside terrace, quite a lot of choice. Quiet rooms during overnight stay.

Dear Guest, Thank you for your positive feedback and for rating your stay at Mercure Valence **** with an 8/10. We are delighted to hear that you found our hotel well-located for your travels to the south of France and that you enjoyed our breakfast on the outside terrace with its wide variety of choices. It's also great to know that you found our rooms quiet and comfortable for your overnight stay. Your satisfaction is very important to us, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Best regards, Julien NARBONNE Director Mercure Valence ****

Tiny room for a big price

Customer review rating 2.0/5

Bill A. Couples - Confirmed reviews ALL

Breakfast was good, and the room was clean, but the room size was a disgrace. Provided with a collapsible luggage stand tp place a suitcase, but there was nowhere to put it. We've been on the continent for almost 6 wees, and this was the only disappointment. Thankfully it was only for one night.

Hello Dear Guest, Thank you for choosing the Hotel Mercure in Valence for your stay! It was a pleasure meeting you ! We are sorry that the room size's was the only disapointment here, we invite you to get informed of the rooms size on internet before booking in this case ! Bye for now, Julien NARBONNE Directeur Mercure Valence ****

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Other web-users rate our hotel

  • 358 reviews 9/10 Location
  • 877 reviews 6/10 Room
  • 802 reviews 8.4/10 Service
  • 507 reviews 5/10 Comfort
  • 470 reviews 8.4/10 Breakfast
  • 279 reviews 8.9/10 Vibe
  • 233 reviews 6/10 Cleanliness
  • 141 reviews 4.2/10 Value

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