Mercure Valence Sud Hotel

Customer review rating (ALL Rating) 4.3/5 1,647 reviews

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Mercure Valence Sud Hotel - Image 1
Mercure Valence Sud Hotel - Image 2
Mercure Valence Sud Hotel - Image 3
Mercure Valence Sud Hotel - Image 4
2 rue de Chantecouriol, 26000 VALENCE, France

Description

Hotel extras

  • Ideally located at the intersection of the A7 and A49 highways. TGV train station 20 min away

  • Renovated Standard Rooms and Privilege Rooms with contemporary and cozy decor.

  • Free unlimited WIFI throughout the hotel.

  • Outdoor swimming pool, views of the Château deCrussol.

  • Free enclosed, secure car park.

Our accommodation(s)

Hotel location

Mercure Valence Sud Hotel

2 rue de Chantecouriol
26000 VALENCE
France

GPS:44.903015, 4.879295

Telephone
Fax +33 4 75 44 39 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,647 reviews

TripAdvisor Rating  4.0/5  480 reviews

Certificate of excellence 2023

Fabulous decor inside

Customer review rating 5.0/5

David E. G. Couples - Confirmed reviews ALL

Chosen for convenient location and good price -pleasantly surprised by excellent interior design oth in lounge and bedroom. Bedroom and bathroom especially good! 5 star!!!

Dear DAVID G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien NARBONNE Directeur Mercure Valence ****

Reasonable stay

Customer review rating 3.5/5

Chris A. J. J. Couples - Confirmed reviews ALL

The location was good but the room was very small a. the bathroom was tired. No separate bar, you have to order your drinks through the restaurant which was odd. NO breakfast tea available, only fruit or mint tea which we don’t like, so we had to buy teabags elsewhere a. use those - not good really for a Mercure hotel. No BBC world channel either!

Dear CHRIS J., Thank you for taking the time to share your feedback. We’re pleased to hear you appreciated the location of our hotel. However, we regret that certain aspects of your stay did not meet your expectations. I would like to clarify that our bar is indeed separate from the restaurant, a. we apologize for any confusion regarding this. Additionally, we do offer breakfast tea as well as the BBC News channel, a. we will ensure that this information is communicated more clearly to our guests in the future. We appreciate your comments a. hope to have the opportunity to welcome you back for a more satisfying experience. Kind regards, Julien NARBONNE Director Mercure Valence ****

A very comfortable overnight stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Friendly, professional customer service from the hotel team. Comfortable well located hotel. A very good experience.

Hello dear guest, Thank you for choosing the Hotel Mercure in Valence ! It was a pleasure to receive you, we are delighted to read that you loved your stay, so we will be very happy to meet you again ! Bye for now, Julien NARBONNE Directeur Mercure Valence ****

Comfortable stay let down by the restaurants

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Very comfortable small room , the check in was good but the stay was let down by the lack of service in the steak restaurant which we had to leave ( and so did others) because after 20+ minutes we hadn’t even received any water or drinks. The service was terrible and 5he restaurant was only half full with plenty of staff who appeared to not know what they were doing. We then ate in the breakfast room restaurant which was adequately serviced but we received breakfast items re worked as a diner menu. Our worst food experience in many years of Accor stays worldwide. Good wine !

Hello Mister Peter, Thank you for choosing the hotel Mercure in Valence for your stay ! It was a pleasure to welcome you, we are very to read the experience you had in the steakhouse next to us, please know that we are training new staff, but still we are very sorry for that ! It would be a real pleasure to meet you again, you could enjoy the Papote restaurant on our main floor ! Bye for now, Julien NARBONNE Directeur Mercure Valence ****

Fabulous stay with superbe service!!!

TripAdvisor rating 5.0/5

Dilis2014 Families - TripAdvisor review

Very nice hotel "en route du soleil" What supposed to be an efficient one nighter on our trip the Côte de Azure turned out to be a very pleasant stay! Very welcoming reception, great service at the terrace and superbe service at breakfast. The room was small but the beds are very nice and in the shower you get the luxurious feeling with Nuxe showergel and lotion. Close to the highway (very quiet room) so a fantastic hotel and great value for money!! Well done staff of Mercure Valace Sud!!!

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Other web-users rate our hotel

  • 405 reviews 9.1/10 Location
  • 934 reviews 5.8/10 Room
  • 846 reviews 8.6/10 Service
  • 558 reviews 4.7/10 Comfort
  • 499 reviews 8.4/10 Breakfast
  • 287 reviews 9.1/10 Vibe
  • 252 reviews 6/10 Cleanliness
  • 236 reviews 8.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.