Novotel Valence Sud 4 stars

Customer review rating (ALL Rating) 4.6/5 3,552 reviews

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Novotel Valence Sud - Image 1
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217 Avenue de Provence, 26000 VALENCE, France

Description

Hotel extras

  • Large free private car park, Tesla Superchargers & FRESHMILE EV charger

  • 240m² of modulable lounges

  • Outdoor swimming pool and indoor play area forchildren

  • Near the A7 and A49 highways

  • Covered terrace at the river's edge

Our accommodation(s)

Hotel location

Novotel Valence Sud

217 Avenue de Provence
26000 VALENCE
France

GPS:44.918417, 4.877552

Telephone
Fax +33 4 75 43 56 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MATHUZAR

Enjoy healthy, balanced cuisine and wine from Rhone Valley on the riverside terrace or veranda. Stylish, verdant setting. Best book for evenings. All-you-can-eat brunch, 12pm to 2.30pm every weekend.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,552 reviews

TripAdvisor Rating  4.0/5  1,399 reviews

Certificate of excellence 2023

Super

Customer review rating 4.5/5

Petronella Couples - Confirmed reviews ALL

Relaxed

Dear Sir/Madam, Thank you very much for your positive feedback. We are delighted to hear that you had a relaxing and enjoyable stay. We would be happy to welcome you again during your next visit. Kind regards, The team at Novotel Valence Sud

Very good stay

Customer review rating 4.5/5

Pdw Couples - Confirmed reviews ALL

Hotel well located, excellent welcome, comfortable room, restaurant of good quality

Dear Sir/Madam, Thank you very much for taking the time to share your feedback following your stay at Novotel Valence Sud. We are delighted to hear that you had a very good stay with us and that our services met your expectations. It is truly a pleasure for our entire team to know that we were able to provide you with a pleasant experience. We look forward to welcoming you again during your next visit to Valence. Kind regards, La Réception Novotel Valence Sud h0… 04…

Almost 5 Star

Customer review rating 4.0/5

Peter H. Couples - Confirmed reviews ALL

Excellent welcome. Very stylish hotel beautifully maintained. Spacious and comfortable bedroom. Attractive restaurant with impressive menu and generally good service. Less impressive aspects - only a kettle in the bedroom, no products, cups or glasses with which to make a drink - no beakers in the bathroom. In addiction whilst most restaurant dishes were very high quality the exception was a veal T-bone steak that was not sufficiently tender - in fact I had to ask for a knife that was sharper than the one provided. This dish was disappointing.

Je vous prie de m'excuser pour l'erreur. Voici la réponse corrigée, rédigée en anglais comme le commentaire : Madam, Sir, Thank you very much for taking the time to share your feedback regarding your recent stay at Novotel Valence Sud. We are delighted that you appreciated the warm welcome, the stylish hotel, and the spacious and comfortable room, as well as the restaurant and menu selection. We also appreciate your constructive comments regarding the in-room amenities and the veal T-bone steak. We sincerely apologize for the lack of proper utensils and glasses to prepare your drinks in the room. Rest assured, we will address these points to ensure that all necessary items are provided for the comfort of our guests. Regarding the veal dish, we will certainly pass along your feedback to our kitchen team so we can ensure the quality of all our dishes meets the high standards we strive for. We look forward to welcoming you back to our hotel and providing you with a fully satisfactory experience next time. Kind regards, Novotel Valence Sud The Reception h0… 04…

Excellent hotel with excellent facilities and great restaurant

Customer review rating 4.5/5

Peter A. Business - Confirmed reviews ALL

Hotel staff are very helpful. The only minor feedback I could suggest to improve is I wish the rooms had A. steam iron/ironing board in them. Always takes time to get one for the room as the reception staff are too busy to bring one up.

Madame, Monsieur, Thank you for your wonderful feedback! We are thrilled to hear that you found our hotel and facilities excellent, as well as our restaurant. We appreciate your suggestion regarding the steam iron and ironing board in the rooms. Your comments are valuable, and we will take them into consideration to enhance our guests' experience. We hope to welcome you back soon for another enjoyable stay. For any questions, please feel free to contact us. Best regards, La Réception 04… H0… Novotel Valence Sud

Customer review rating 3.5/5

Emm Families - Confirmed reviews ALL

Unfortunately all outdoor activities, pool and restaurant were closed

Madame, Monsieur, Thank you for your feedback. We apologize for the inconvenience caused by the closure of outdoor activities, the pool, and the restaurant during your stay. We appreciate your suggestion regarding the breakfast options, particularly eggs cooked to order. Your comments are valuable and will be considered as we strive to enhance our services. We hope to welcome you back in the future for a more enjoyable experience. Best regards, La Réception Tél : 04… Email : H0…

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Other web-users rate our hotel

  • 774 reviews 9.1/10 Location
  • 1,595 reviews 8.1/10 Room
  • 1,569 reviews 8.8/10 Service
  • 7 reviews 7.6/10 WiFi
  • 1,130 reviews 8/10 Food
  • 727 reviews 9/10 Breakfast
  • 513 reviews 7.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.