ibis Valence South 3 stars

Customer review rating (ALL Rating) 4.5/5 2,064 reviews

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Description

Hotel extras

  • Family Rooms accommodating up to 4 people

  • Ideally located at the exit of highway A7

  • Lounge, 24-hr bar & Baieta terrace restaurant: 12pm-2pm, 7pm-10pm, 7/7

  • Outdoor swimming pool and terrace

  • Free enclosed car park and electric vehicle charging stations

Our accommodation(s)

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Room 1

Hotel location

ibis Valence South

355 avenue de Provence
26000 VALENCE
France

GPS:44.908976, 4.879314

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,064 reviews

Customer review rating 0.5/5

Nathaniel M. Families - Confirmed reviews ALL

Dear Guest, We sincerely apologize that your stay did not meet your expectations. Regarding your complaint, we have received your requests for proof of overpayment so that we could process an immediate refund. As no supporting documentation has been provided to date—despite our request—I would ask you not to post an unfounded review with the headline "ripped off" regarding a situation where this does not apply. Thank you. We remain at your disposal should you have the necessary information to document this situation. We hope to clear up this misunderstanding and welcome you back in the future. Best regards, Lucas C. Accommodation Manager – Ibis Valence Sud

Customer review rating 0.5/5

Stuart W. P. Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We would like to clarify the circumstances. Our receptionist attempted to explain a technical issue: our system had not processed your request for a late check-out. Consequently, finding the room empty and lacking that information, we assumed it was vacant. There was no intentional intrusion. Furthermore, I wish to clarify that our receptionist did not shout at anyone. The previous evening, we simply asked for the noise level to be lowered late at night—a standard procedure in any hotel. We regret that these misunderstandings affected your stay. We appreciate how our manager handled the situation with professionalism and value the excellent service provided by the rest of our team. We hope to welcome you back under better circumstances. Best regards, Lucas C. Accommodation Manager – Ibis Valence Sud

Customer review rating 4.5/5

Mike N. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your enthusiastic feedback! We are delighted that you enjoyed our hotel's ideal location, the comfort of our rooms, and, of course, our restaurant and bar. It is a pleasure to see that our team responded quickly to the elevator issue, turning a minor inconvenience into an example of impeccable service. We are truly touched by your loyalty over the course of several stays. We look forward to welcoming you back, especially now that our pool has reopened following renovations—it is larger, more modern, and heated! We hope to provide you with another pleasant experience. Warm regards, Lucas C. Accommodation Manager – Ibis Valence Sud

Customer review rating 3.0/5

Ole H. Couples - Confirmed reviews ALL

Cher Hôte, Nous vous remercions d'avoir partagé votre retour suite à votre séjour à l'Ibis Valence Sud. Vos commentaires sont précieux pour nous permettre de continuer à améliorer nos services. Nous serions ravis de vous accueillir à nouveau dans notre établissement et de vous offrir une expérience encore plus agréable. Avec nos plus belles pensées, Lucas C. Responsable Hébergement – Ibis Valence Sud

Customer review rating 4.5/5

Gessami S. Families - Confirmed reviews ALL

Dear Guest, Thank you sincerely for your kind review. We are delighted to read that you appreciated the comfort and convenience of Ibis Valence Sud during your long journey from Basel to Barcelona. It is a real pleasure to welcome you back, and your words confirm that you find our hotel to be a pleasant and reliable stopover. We look forward to seeing you again at Ibis Valence Sud on your future travels. Best regards, Lucas C. Accommodation Manager – Ibis Valence Sud

Other web-users rate our hotel

  • 576 reviews 9.1/10 Location
  • 1,034 reviews 6.3/10 Room
  • 918 reviews 8.4/10 Service
  • 14 reviews 6.8/10 WiFi
  • 551 reviews 8.2/10 Breakfast
  • 379 reviews 5.9/10 Cleanliness

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