Mercure Vienne Sud Chanas Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 660 reviews

Mercure Vienne Sud Chanas Hotel - Image 1
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Description

Hotel extras

  • Free secure car park

  • Ideally located near the exit of the A7 highway between Lyons and Valence

  • Friendly restaurant with a daily set menu

  • 2 seminar rooms

  • Located 20 min from the Safari de Peaugres wildlife park and 25 min from Vienne city center

Our accommodation(s)

Hotel location

Mercure Vienne Sud Chanas Hotel

Les Revollons
38150 CHANAS
France

GPS:45.316675, 4.809651

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

LE REVOLLON

Traditional French cuisine provides an array of flavors as an à la carte or set menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  660 reviews

TripAdvisor Rating  4.0/5  322 reviews

Needs some TLC

TripAdvisor rating 3.0/5

Cimbora93 Couples - TripAdvisor review

Sadly I didn't think that the price was reflected the quality of the stay. Room looked tired. Mattresse probably needs a replacement. We chose the hotel as it was close to the motorway. Area didn't look safe, but the car park was lockable. Staff were very friendly and efficient. Breakfast was value for money.

Not at all up to the 4 stars promised...

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Disappointing experience, poor value for money... the shower didn't work (only the shower head), there was only one large towel, the curtains were dirty, the air vent was a nest of dust, the breakfast dishes were dirty,...

Dear ERWAN H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Vienne Sud Chanas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very friendly conveniently situated to motorway

Customer review rating 5.0/5

Chris P. Business - Confirmed reviews ALL

Very pleasant and comfortable stay, very friendly and accommodating staff!! Will definitely return!!!!

Dear CHRIS P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Vienne Sud Chanas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ants in the shower

Customer review rating 3.0/5

Youssef Families - Confirmed reviews ALL

We booked two rooms. One had a lot of ants in the shower and the other had no soap left in the shower. Despite this, everything else was okay.

Dear YOUSSEF M., Hello, We are really sorry for the ants because the insects come in when you open the window unfortunately, during your next stay do not hesitate to ask to change rooms and we are sorry for the lack of soap. The reservation service.

Very good stay

Customer review rating 5.0/5

Linda M. Couples - Confirmed reviews ALL

Nice room with everything you need for a comfortable night.

Dear LINDA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Vienne Sud Chanas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 155 reviews 9.1/10 Location
  • 323 reviews 5.6/10 Room
  • 336 reviews 8.8/10 Service
  • 12 reviews 1.4/10 WiFi
  • 152 reviews 7.6/10 Breakfast
  • 133 reviews 4.2/10 Cleanliness
  • 80 reviews 4/10 Vibe
  • 56 reviews 3.1/10 Value

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