Mercure Vienne Sud Chanas Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 659 reviews

Mercure Vienne Sud Chanas Hotel - Image 1
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Description

Hotel extras

  • Free secure car park

  • Ideally located near the exit of the A7 highway between Lyons and Valence

  • Friendly restaurant with a daily set menu

  • 2 seminar rooms

  • Located 20 min from the Safari de Peaugres wildlife park and 25 min from Vienne city center

Our accommodation(s)

Hotel location

Mercure Vienne Sud Chanas Hotel

Les Revollons
38150 CHANAS
France

GPS:45.316675, 4.809651

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

LE REVOLLON

Traditional French cuisine provides an array of flavors as an à la carte or set menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  659 reviews

TripAdvisor Rating  4.0/5  323 reviews

Customer review rating 5.0/5

C. Couples - Confirmed reviews ALL

Confort

Cher C., Un immense merci pour votre note parfaite de 10/10 ! Nous sommes absolument ravis d'apprendre que votre séjour a été à la hauteur de vos attentes. Votre satisfaction est notre plus belle récompense et motivent toute notre équipe à continuer à offrir le meilleur service possible. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt ! Avec nos meilleures salutations, L'équipe du Mercure Hôtel Vienne Sud Chanas

Pleasant

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

A pleasant stay, even if the restaurant was closed. No big deal as there was another one just across the street. Advice : repair the egg cooking machine. After 20 minutes of cooking, the eggs were still raw. 😀

Dear guest, Thank you for sharing your feedback! We're delighted to hear that you had a pleasant stay with us, even though our restaurant was closed. We appreciate your understanding and are glad you found a convenient option just across the street. We also want to thank you for pointing out the issue with the egg cooking machine. We’re already looking into it to ensure a better experience for our guests in the future. We hope to welcome you back soon, and next time, we’ll make sure everything is just right! Warm regards,

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Our favorite ‘go to’ stop on a long trip

Dear LINDA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Vienne Sud Chanas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Needs some TLC

TripAdvisor rating 3.0/5

Cimbora93 Couples - TripAdvisor review

Sadly I didn't think that the price was reflected the quality of the stay. Room looked tired. Mattresse probably needs a replacement. We chose the hotel as it was close to the motorway. Area didn't look safe, but the car park was lockable. Staff were very friendly and efficient. Breakfast was value for money.

Not at all up to the 4 stars promised...

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Disappointing experience, poor value for money... the shower didn't work (only the shower head), there was only one large towel, the curtains were dirty, the air vent was a nest of dust, the breakfast dishes were dirty,...

Dear ERWAN H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Vienne Sud Chanas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 157 reviews 9.2/10 Location
  • 333 reviews 5.8/10 Room
  • 338 reviews 8.7/10 Service
  • 12 reviews 1.5/10 WiFi
  • 155 reviews 7.7/10 Breakfast
  • 135 reviews 4.7/10 Cleanliness
  • 86 reviews 3.5/10 Vibe
  • 56 reviews 3.4/10 Value

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