Novotel Nha Trang 4 stars

Customer review rating (ALL Rating) 4.8/5 964 reviews

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Description

Hotel extras

  • "Airy contemporary rooms complete with sea view balconies "

  • "Free WiFi & WebCorner on a Mac "

  • "Eastern and Western dining with beach views "

  • "Modern fitness centre & spa "

  • "Close to the city centre and tourist attractions "

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076 NHA TRANG
Vietnam

GPS:12.237973, 109.196581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  964 reviews

Customer review rating 4.5/5

Xuandung P. Business - Confirmed reviews ALL

Kính gửi anh Dung, Lời đầu tiên xin cảm ơn vì anh đã là thành viên thân thiết hạng Bạch Kim của accor. Cảm ơn Anh đã dành thời gian cho bản tham khảo ý kiến khách hàng của khách sạn Novotel Nha trang. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của anh với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn Anh một lần nữa đã chia sẻ cảm nhận của anh và chúng tôi hy vọng sẽ lại được gặp, phục vụ anh cùng gia đình và bạn bè tại Novotel Nha trang lần sau. Trân Trọng, Anh Trương (Mrs.) Tổng Quản Lý.

Customer review rating 4.5/5

Jungyun L. Friends - Confirmed reviews ALL

Dear Mrs. Jungyun L., Thank you very much for taking the time to share your feedback. We are delighted to know that you enjoyed your stay and that our staff's kindness contributed positively to your experience. Your compliments mean a great deal to our team. At the same time, we sincerely apologize for the disturbance caused by the construction noise and the noise from staff conversations in the early morning. We understand how important a peaceful environment is for a comfortable stay, and we regret that these disruptions affected your rest and caused you to wake up earlier than expected. Please rest assured that we have shared your comments with the relevant departments to reinforce noise-control measures and remind our team to be mindful of guests during the early hours of the day. We truly appreciate your constructive feedback and are honored by your kind remark that our hotel could be the best in Nha Trang with these improvements. We hope to have the opportunity to welcome you back and provide you with a quieter and even more enjoyable stay in the future. Warm regards, Anh Truong (Mrs.) General Manager

Customer review rating 4.5/5

Lui C. Couples - Confirmed reviews ALL

Dear Mrs. Lui C., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciated the complimentary upgrade to our Junior Suite. It is also wonderful to know that you found the room very clean and our staff helpful throughout your visit. However, we are truly sorry to learn about your disappointment with your second steak dinner. While we are pleased that your first dining experience met your expectations, it is concerning to hear that the quality of the steak during your return visit was not consistent. This is certainly not the experience we aim to provide. Your comments regarding the texture of the meat and your concerns about the Wagyu quality have been shared with our Executive Chef and Food & Beverage team for immediate review and investigation. We are committed to maintaining the highest standards and ensuring consistency in every meal we serve. Thank you for bringing this matter to our attention. We value your honest feedback and hope to have the opportunity to welcome you back, providing you with the excellent dining experience and overall stay that you rightfully expect. Warm regards, Anh Truong (Mrs.) General Manager

Customer review rating 5.0/5

Elvis T. Couples - Confirmed reviews ALL

Dear Mr. Elvis T., Thank you very much for your wonderful review and for choosing Novotel Nha Trang again for your stay. We are absolutely delighted to hear that your second visit was just as enjoyable as the first, and that our team continues to make a lasting impression. Your kind words about the friendliness and warmth of our staff truly mean a great deal to us. We especially appreciate your recognition of Thanh from our breakfast team and Man from the lobby bar. They will be thrilled to know that their service and dedication helped make your stay so memorable. We are also pleased to hear that you had the opportunity to meet our General Manager, Ms. Anh. She will be happy to know her personal touch made a positive impact on your experience. At Novotel Nha Trang, we strive to create a welcoming atmosphere with professional and heartfelt service, and your feedback is a wonderful encouragement for our entire team. Thank you once again for your high recommendation. We truly look forward to welcoming you back for another memorable stay in the near future. Warm regards, Anh Truong (Mrs.) General Manager

Customer review rating 5.0/5

Hanil L. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind feedback. We are delighted that you enjoyed our perfect location, the nice ocean view, and found your stay comfortable despite the warm weather. We look forward to welcoming you back soon. Warm regards, Guest Service Team

Other web-users rate our hotel

  • 520 reviews 9.7/10 Location
  • 634 reviews 9.2/10 Room
  • 697 reviews 9.4/10 Service
  • 11 reviews 9.6/10 WiFi
  • 328 reviews 9.1/10 Breakfast
  • 218 reviews 8.9/10 Comfort
  • 203 reviews 9.5/10 Cleanliness
  • 69 reviews 4.5/10 Pool

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