Novotel Florianópolis

Novotel Florianópolis 4 stars

Customer review rating (ALL Rating) 4.5/5 1,778 reviews

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Hotel extras

  • Two children up to 10 can stay in their parents' room free of charge.

  • Hotel opposite Totem Floripa

  • Hotel in Florianópolis with pool, gym, sauna and the Aya Spa with massage.

  • Four event rooms for lectures and coffee breaks, for up to 70 people.

  • 30-minute drive to the Hercílio Luz International Airport

ALLSAFE approved hotel

Hotel location

Novotel Florianópolis

Av. Rubens de Arruda Ramos, number 2034, Santa Catarina
88015701 Florianópolis
Brazil

GPS:-27.586422, -48.550508

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SANTA CUCINA

Welcoming and comfortable restaurant! Breakfast is served every day. For those who want to enjoy its cuisine, we suggest the Executive Lunch, served Monday through Friday. 10% service fee applies.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,778 reviews

TripAdvisor Rating  4.0/5  1,568 reviews

Well located and good breakfast

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Location is great. Right in front of the beach. The gym is decent. Staff is pleasant, especially the gentleman who runs the restaurant during breakfast time.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tainara Goulart Coordenadora de Recepção Novotel Florianópolis

well located, excellence customer service, below expectation accomodation

Customer review rating 2.5/5

Fid@ 🇲. Solo - Confirmed reviews ALL

ive been to several accor hotels here in Brazil, no doubt your biggest strenght is your stafff, friendly and amazing service However when you are paying BRL 900++ per night for superior room (which above normal rate with reason high demand and special allocation for accor’s member), you will expect the accomodation will worth the price. Unfortunately other than complimentary drink and welcoming notes for accor’s member, the room pretty basic and not worth the price to pay. No coffee machine, broken safety deposit and the most uncomfortable experience of all was the bed do not have duvet cover, only thin sheet covering the bed and thin blanket stored in the cabinet. Budget hotel like ibis provides duvet to make you comfortable at night and for Novotel not providing this as basic offering is quite unacceptable expecially during winter. Such a pity considering that this hotel scored high rating for others

Dear Abd Hamid F., Thank you for taking the time to tell us about your experience at the Novotel Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tainara Goulart Coordenadora de Recepção Novotel Florianópolis

Good location

Customer review rating 3.5/5

Fabio M. Business - Confirmed reviews ALL

Average experience - breakfast was not great, location is good, the room was ok. I was expecting more.

Dear Fabio Ynoe De M., Thank you for taking the time to tell us about your experience at the Novotel Florianópolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tainara Goulart Coordenadora de Recepção Novotel Florianópolis

A great place to stay

Customer review rating 5.0/5

Jose Couples - Confirmed reviews ALL

The best place to stay in Florianopolis, all good, specially the location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tainara Goulart Coordenadora de Recepção Novotel Florianópolis

well locate, comfortable, clean.

Customer review rating 4.5/5

Alexandre N. Business - Confirmed reviews ALL

I´ve had a good experience was well attended, gym with a good structure, wi-fi signal could be better.

Mr N., Thank you for taking the time to tell us about your experience at the Novotel Florianópolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tainara Goulart Coordenadora de Recepção Novotel Florianópolis

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Other web-users rate our hotel

  • 465 reviews 9.4/10 Location
  • 721 reviews 7.9/10 Room
  • 844 reviews 8.4/10 Service
  • 37 reviews 3.9/10 WiFi
  • 491 reviews 7.4/10 Breakfast
  • 273 reviews 8.6/10 Cleanliness
  • 144 reviews 8.6/10 Vibe
  • 132 reviews 4.2/10 Food

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