Mercure Florianópolis 4 stars

Customer review rating (ALL Rating) 4.1/5 2,231 reviews

Mercure Florianópolis - Image 1
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Description

Hotel extras

  • Relax in a Florianópolis hotel with heated pool and gym

  • The events hall can accommodate up to 900 people

  • We are a pet friendly hotel

  • Children up to 12 years of age stay free of charge

  • 24 minutes by car to Hercilio Luz International Airport

Our accommodation(s)

Hotel location

Mercure Florianópolis

R. Admar Gonzaga 600, Itacorubi
88034000 FLORIANOPOLIS
Brazil

GPS:-27.57834, -48.50969

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GARAPUVU CAFÉ

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,231 reviews

TripAdvisor Rating  4.0/5  1,433 reviews

Well located, good stay, great team members, great restaurant for lunch, dinner and breakfast

Customer review rating 5.0/5

Wilson Families - Confirmed reviews ALL

All the team members were very respectful, collaborative, helpful for any needs we had.

Prezado Wilson Zuppo Junior, Agradecemos muito pelo tempo dedicado e resultado da sua pesquisa referente a sua hospedagem no Mercure Florianópolis. Iremos compartilhar com a nossa equipe. Temos certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e esperamos recebê-lo novamente no Mercure Florianópolis. Atenciosamente, Equipe Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

boa estadia

Customer review rating 4.0/5

Ademir C. D. S. Solo - Confirmed reviews ALL

normal

Prezado Ademir s., Agradecemos muito pelo tempo dedicado e resultado da sua pesquisa referente a sua hospedagem no Mercure Florianópolis. Iremos compartilhar com a nossa equipe. Temos certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e esperamos recebê-lo novamente no Mercure Florianópolis. Atenciosamente, Equipe Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Well located!

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Mercure was a good experience despite the hotel being old. Very good services, but there could have been people available to assist the guest in the room when necessary, because when I needed the services I was informed that it was necessary to go to reception at a time when they were not available

boa estadia

Customer review rating 5.0/5

Ysadora Friends - Confirmed reviews ALL

adorei a experiencia

Prezada Ysadora P., Agradecemos muito pelo tempo dedicado, seus comentários e resultado da sua pesquisa referente a sua hospedagem no Mercure Florianópolis. Iremos compartilhar com a nossa equipe. Temos certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e esperamos recebê-la novamente no Mercure Florianópolis. Venha conosco! Associe-se e desfrute de todas comodidades e vantagens que só os membros do Accor Live Limitless podem viver e aproveitar! https://all.accor.com/loyalty-program/reasonstojoin/index.pt-br.shtml Atenciosamente, Equipe Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Needs renovation

Customer review rating 1.5/5

Jewd S. Friends - Confirmed reviews ALL

Needs renovation. Bathrooms are old and not clean

Dear Jude S., Thank you for taking the time to tell us about your experience at the Mercure Florianópolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

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Other web-users rate our hotel

  • 345 reviews 8.3/10 Location
  • 959 reviews 4.8/10 Room
  • 780 reviews 7/10 Service
  • 61 reviews 1.2/10 WiFi
  • 414 reviews 4.1/10 Comfort
  • 404 reviews 7.4/10 Breakfast
  • 383 reviews 5.4/10 Cleanliness
  • 233 reviews 3.2/10 Vibe

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