Mercure Florianópolis 4 stars

Name: Hotel in Florianópolis for an authentic experience | Mercure - ALL
Address: R. Admar Gonzaga 600, Itacorubi, FLORIANOPOLIS, 88034000, Brazil
Telephone: +554832311700
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 2,162 reviews

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R. Admar Gonzaga 600, Itacorubi, 88034000 FLORIANOPOLIS, Brazil

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Mercure Florianópolis

Hotel for travellers looking for local and authentic experiences

Located in the Itacorubi region, Mercure Florianópolis is ideal for new experiences. The Garapuvu Cafe & Bistro serves delicious specialty coffees, the best in traditional cafeteria, brunch options, snacks and excellent wine menus. Rooms with modern design for couples, individuals and families, with A/C and WiFi. Take advantage of the pool, gym and parking options. Your pet is welcome for a fee.

Make the most of your stay on the "Magic Island" and visit the local beaches. Joaquina Beach is a 23-minute drive, Mole Beach is 20 min away and Barra da Lagoa is a 27-minute drive from the hotel. Stroll around Lagoa da Conceição, a 10 min drive from Mercure Florianópolis. The Botanical Garden is next to the hotel and Floripa Shopping is a 6 min drive away. Iguatemi Shopping Mall is 5 min by car.

A well located hotel in Florianópolis for business or leisure trips, offering an authentic experience and a modern, cozy atmosphere. Book now with Mercure Florianópolis Convention.

Welcome to Mercure Florianópolis! We are conveniently close to major beaches and fully compliant with all biosafety protocols, as certified by Bureau Veritas and the ALL SAFE label.

Laryssa Teles, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Relax in a Florianópolis hotel with heated pool and gym
The events hall can accommodate up to 900 people
We are a pet friendly hotel
Children up to 12 years of age stay free of charge
24 minutes by car to Hercilio Luz International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard family room with 2 double size beds

4 persons
21 m² / 226 sq ft

Bedding 2 x Double bed(s)

Room

Executive apartment with two single beds, upper floor, modern design.

3 persons
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

Room

Executive apartment with a queen size bed, upper floor, modern design.

3 persons
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)

Room

Deluxe Suite with King Size bed

2 persons
29 m² / 312 sq ft

Bedding 1 x King size bed(s)

Room

Room Office - Apartment without bed adapted as an office

2 persons
21 m² / 226 sq ft

Hotel location

Mercure Florianópolis

R. Admar Gonzaga 600, Itacorubi
88034000 FLORIANOPOLIS
Brazil

GPS:-27.578308, -48.509514

+55 48 3231-1700

Ponto de Onibus

Bus stop

Access: 10 m / 0.01 mi

RODOVIARIA RITA MARIA

Bus stop

Access: 10 km / 6.21 mi 10 min walk / 1 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Meeting rooms

GARAPUVU CAFÉ

Non contractual photo

Our guest reviews

"Boa estadia

Anonymous Business - 9/17/2023 Confirmed reviews ALL

expectatica atendida

Prezado Sr. Flavio H., Agradecemos muito pelo tempo dedicado, seus comentários e resultado da sua pesquisa referente a sua hospedagem no Mercure Florianópolis. Iremos compartilhar com a nossa equipe. Temos certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e esperamos recebê-lo novamente no Mercure Florianópolis. Atenciosamente, Equipe Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Good cost benefit

Anonymous Families - 9/5/2023 Confirmed reviews ALL

Good cost benefit

Prezado Sr. Jonas P., Agradecemos muito pelo tempo dedicado na realização da pesquisa referente a sua hospedagem no Mercure Florianópolis. Compartilhamos o resultado da sua pesquisa com a nossa equipe para assim buscarmos evoluirmos nos pontos citados e que não atenderam a sua total satisfação, conforme buscamos intensamente aos nossos Hóspedes. Temos certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e esperamos recebê-lo novamente no Mercure Florianópolis, na certeza de uma melhor estada. Atenciosamente, Equipe Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Worderfull

Alessander S. Business - 8/21/2023 Confirmed reviews ALL

Worderfull experience !

Dear Alessander S. Theophilo, We very much appreciate your comments regarding your stay at the Mercure Florianópolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Very poor in every sense

Gary Families - 8/20/2023 Confirmed reviews ALL

As a gold member of Accor, zero mention of it at check-in, even had to ask for welcome drink voucher… First room had very bad smoke smell in it, so had to change, second room smell was just old and damp. Bed sheets do not fit fully so sat on mattress only, very basic. Bathroom dark, door on the inside smashed and broken. No upgrade even entertained, I asked as gold, no was the firm answer back. This really is not a mercure as we know it, please avoid, we changed to Novotel next day, so much better, they know how to treat loyal Accor members.

Dear SEBASTIAN WILLIAN D., Thank you for taking the time to tell us about your experience at the Mercure Florianópolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Business hotel with unexpectedly poor service

Jose D. J. Business - 8/14/2023 Confirmed reviews ALL

I arrived at midnight on my first night and was put on a room with a defective air conditioner and was moved to another room after quite some time, losing part of my night because of poor maintenance. O the second night, I decided to request food to the room service (which closes at 11PM). Although it was 10:55PM the person that picked up the phone said that the kitchen was closing and that they could do something quick, like an omelete. I asked why they couldn't serve a dish from the menu and she said that they were already preparing to leave. I was attended by some polite staff, but these two events shouldn't happen on a Mercure Hotel.

Prezado Sr. José Dantas J., Agradecemos muito pelo tempo dedicado na realização da pesquisa referente a sua hospedagem no Mercure Florianópolis. Compartilhamos os seus comentários com a nossa equipe para assim buscarmos evoluirmos nos pontos citados e que não atenderam a sua total satisfação, conforme buscamos intensamente aos nossos Hóspedes. Temos certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigado mais uma vez por compartilhar a sua experiência e esperamos recebê-lo novamente no Mercure Florianópolis, na certeza de uma melhor estada. Venha conosco! Associe-se e desfrute de todas comodidades e vantagens que só os membros do Accor Live Limitless podem viver e aproveitar! https://all.accor.com/loyalty-program/reasonstojoin/index.pt-br.shtml Atenciosamente, Equipe Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

350 reviews 8.2/10 Location
991 reviews 4.9/10 Room
824 reviews 6/10 Service
61 reviews 2/10 WiFi
427 reviews 7.5/10 Breakfast
378 reviews 4.8/10 Cleanliness
245 reviews 2.8/10 Vibe
225 reviews 3.9/10 Value

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All our hotels in Florianopolis

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.