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Mercure Florianopolis Convention Hotel 4 stars

Customer review rating 4.3/5 10,298 reviews
Mercure Florianopolis Convention Hotel
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Hotel extras

  • Prime location, near the main beaches, shopping centers, universities and government buildings

  • Events center room with capacity for up to 800people at once.

  • Bar and restaurant serving international cuisine.

  • Web corner and free WIFI throughout the hotel.

  • Covered heated pool.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundromat
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel

Hotel location

Mercure Florianopolis Convention Hotel

R. Admar Gonzaga 600
Itacorubi
.
88034000
florianopolis
brazil

Tel: +554832311700

Fax: (+55)48/32311717

Contact email

Check-in from 12h00

Check out up to 12h00

  • TRANSOL :  330 TERMINAL DO CENTRO

  • By plane

    Hercilio Luz At 15km / 9.32 miles

GPS :-27.578308, -48.509514

Our accommodations

equipped with Internet, WIFI, cable TV, minibar, microwave, shaving mirror, hairdryer, central air conditioning and 24-hour room service. We have apartments for those with reduced mobility and for non-smokers.

Deluxe Suite with King Size bed

  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive apartment with two single beds, upper floor, modern design.

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Executive apartment with a queen size bed, upper floor, modern design.

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
Rooms

Our restaurants and bars

BELLA LUNA RESTAURANTE

Type of cuisine: International

Contemporary menu, with hints of international, national and local cuisine, pleasing even the most discerning palates. A gastronomic experience at lunch or dinner. Unique spaces, comprehensive structure and knowledgeable professionals.

Lunch

06:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BELLA LUNA BAR

Non contractual photo

A relaxed atmosphere, serving drinks and aperitifs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 198 m²

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Florianopolis Convention Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,298 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,357 reviews

Excellent

Customer review rating 4.3/5

Steven B. Solo - 27/03/2020 Confirmed reviews ALL

Great room service and restaurant

Dear Mr. Steven B., good morning We very much appreciate your comments regarding your stay at the Mercure Florianópolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Friendly and try really hard to please

Customer review rating 4.3/5

James M. Business - 21/03/2020 Confirmed reviews ALL

We had a good stay. The staff were friendly and tried very hard to accommodate us even though we didn't know the language. The room was clean, the fitness center more than adequate, a nice terrace, and good restaurant in the hotel with others within a close walk.

Dear James Barris M., good afternoon We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Well located

Customer review rating 4.3/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

Rooms having a really bad condition. To old, Broken doors and really bad AC. Other hotel services were good besides the bad conditions rooms

Dear Mr. Rodolfo S., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianpolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like to inform that we have a renovation project in our apartments running, to accompany the modernization and practicality of the reforms already made in the lobby, bar, restaurant, gym and event center. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

My stay

TripAdvisor rating 4.0/5

smithstuartj 12/03/2020 TripAdvisor review

Only problem was that there were 2 of us staying in the room but only 1 cup and only 1 coffee sachet. Otherwise service and facilities excellent. Great stay, will use you again soon. Happy with everything.

Dear Smith Stuart Jr. Many thanks for your positive review! We are delighted to hear that you had a great experience at Mercure. Florianópolis Convention. We will be attentive to your notes on the replacement and the quantity of items in your room, to improve this service provided We look forward to having the privilege of welcoming you back to our hotel soon! Kind regards Mercure Florianopolis Convention Team.
Customer review rating 4.3/5

Juliano A. B. Families - 11/03/2020 Confirmed reviews ALL

Ótima piscina aquecida, é o diferencial do hotel.

Caro Sr. Juliano, bom dia Agradecemos o tempo que dispôs fazendo chegar ao nosso conhecimento os seus amáveis comentários sobre a qualidade dos nossos serviços. É de nosso agrado saber que o nosso esforço lhe proporcionou uma agradável estada. Que maravilha que o senhor gostou de nossa piscina Foi com enorme prazer que lhe recebemos no Mercure Florianópolis Convention e ficamos na expectativa de lhe proporcionar novamente as boas-vindas numa próxima visita a Florianópolis Apresento os nossos melhores cumprimentos Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

It's lacking

Customer review rating 4.3/5

Shand S. Solo - 05/03/2020 Confirmed reviews ALL

Well located hotel, however its breakfast is of poor variety and quite expensive. The bedroom felt really empty, "bare bones". Shower was ok, staff was very friendly. For the price, I expected a bit more.

Dear Shand Lenim Brose S., good afternoon Thank you for taking the time to tell us about your experience at the Mercure Florianópolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Well located but the hotel urgently needs a remodeling

Customer review rating 4.3/5

Y Business - 03/02/2020 Confirmed reviews ALL

The hotel structure is old. The presentation of the room is old, the doors are damaged. Not only the structure needs improvement, but also the service. The gym opens at 7 am, there should have some advise about this restricted time.

Dear Yuki F., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform that it is already being executed in a renovation project in our apartments, to follow the modernization and practicality of the reforms already made in the lobby, bar, restaurant, gym and event center. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Good stay

Customer review rating 4.3/5

Rodolfo Business - 27/01/2020 Confirmed reviews ALL

Everything was pretty good (breakfast, room, bed...). There was just an issue with the elevator, that was solved in the last day of my reservation.

Dear Rodolfo Barbosa S., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Well located and service was ok

Customer review rating 4.3/5

Filipe P. S. Business - 24/01/2020 Confirmed reviews ALL

The reception was good, people are very nice and polite Bed is comfortable Room service must improve. Bathroom was smelling and during the week I didn't got new towels before leaving the room. When I came back, the same towel I used in the morning was there

Dear Filipe Pires S., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |
Customer review rating 4.3/5

Eliane R. Families - 02/01/2020 Confirmed reviews ALL

Adorei a estadia ,pq sempre fico no Mercure

Prezada Sra. Eliane H., bom dia Somos extremamente gratos por sua avaliação. Seus registros favoráveis nos alegram e motivam a continuar superando-nos a cada dia, visando fazer sempre o melhor para seu conforto. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

The best

Customer review rating 4.3/5

João O. Couples - 10/12/2019 Confirmed reviews ALL

The best of the Word

Dear João O., good afternoon We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Great service, clean rooms, well located hotel, nice food at the restaurant

Customer review rating 4.3/5

Amaia Business - 30/11/2019 Confirmed reviews ALL

Great service, clean rooms, well located hotel, nice food at the restaurant

Dear Amaia Ruiz De Alegria A., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

I didn´t have any problem.

Customer review rating 4.3/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

Despite of the time to front desk team find my booking (from Tour house), everything was ok.

Dear Perola Gonçalves, good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Ok

Customer review rating 4.3/5

Guilherme Business - 14/11/2019 Confirmed reviews ALL

The stay was quite ok, but I requested many times and to many people (booking, check in and check out) to not use the stay for the le club, because I was already checked in on another Accor (Novotel Itajaí), but it was useless. They registered and caused me a lot of problems to get my points in the Novotel (30 days stay), had to split in two stays and I didn't get as much points as I expected.

Dear Mr. Guilherme B., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Excelente!!!

Customer review rating 4.3/5

Eduardo B. Couples - 05/11/2019 Confirmed reviews ALL

Foi simplesmente gratificante hospedar no mercure. Equipe nota 10...

Olá Eduardo B., bom dia Obrigado por sua avaliação referente a sua hospedagem no Mercure Florianópolis Convention. Seu feedback nos encoraja a continuarmos melhorando a qualidade de nossos serviços. Esperamos ter o prazer de recebê-lo novamente em sua próxima visita a Florianópolis. Sinceramente, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |
Customer review rating 4.3/5

Anonymous Business - 18/10/2019 Confirmed reviews ALL

the room was recently reformed, wich is nice, but the hotel is still on reconstruction and the dust and noise is annoying. It could have some place that you can work/stay meanwhile. Other thing: in my room, there was a leak of water from the shower going through the floor, so it started to smell bad. Besides that, I put the "No disturb" sign and one of the guys rang the bell to ask me anything about the minibar, not respecting the sign.

Dear Caroline Gomes L., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations, At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

The hotel room need an urgent renovation

Customer review rating 4.3/5

Humberto A. Business - 17/10/2019 Confirmed reviews ALL

The room need an urgent renovation

Dear Humberto A., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like to inform you that we have already started a project for renovation of improvements in our apartments, aiming to follow the modernization and practicality of the renovations already made in the lobby, bar, restaurant and gym. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Clean, fast checkout and check-in

Customer review rating 4.3/5

John D. Business - 02/10/2019 Confirmed reviews ALL

Very nice. I only slept and left, but the team was very polite.

Dear Mr. Djalma A., good afternoon We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Nice place nice stay

Customer review rating 4.3/5

Francesco Business - 09/09/2019 Confirmed reviews ALL

Nice hotel, nice room, the restaurant was good with huge meal

Dear Francesco S., good afternoon We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

bad WIFI

Customer review rating 4.3/5

Jon T. C. Business - 03/09/2019 Confirmed reviews ALL

As always, I enjoy staying at Mercure Convention Center. But this week's trip was difficult because your WIFI did not work well, and nightly I had to be working in my room.

Dear Jon Taylor C., good afternoon Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations; At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |
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