ibis Florianopolis 3 stars

Customer review rating (ALL Rating) 4.3/5 2,785 reviews

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Description

Hotel extras

  • The ibis Florianópolis hotel is located in one of the best areas in the city.

  • 25-minute drive to the Florianópolis Airport

  • Recently renovated hotel, with a modern and practical design

  • Free WIFI

  • Close to the city's main tourist attractions

Our accommodation(s)

Hotel location

ibis Florianopolis

Av. Rio Branco 37
88015-201 FLORIANOPOLIS
Brazil

GPS:-27.59232, -48.55798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,785 reviews

TripAdvisor Rating  4.0/5  2,521 reviews

Well located!

Customer review rating 5.0/5

Nelson S. Families - Confirmed reviews ALL

Staff were very helpful and curtíeis!

Dear Nelson, We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, comfortable bed, delicious breakfast, cleanliness and organization.

Customer review rating 5.0/5

Raphael Solo - Confirmed reviews ALL

Spent two days. VERY WELL located. Room is small but very comfy, so is the bed. Clean, good breakfast and organized. Negative points: - Just two: it doesn't look modern and parking is a bit expensive.

Dear Raphael Vargens da S., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad experience with check in

Customer review rating 3.0/5

Christine Couples - Confirmed reviews ALL

The employee who made our reception was not cordial when he asked if our reservation was really for a couple (we are a couple of women and we previously booked through booking with a double bed), to make the payment via pix, we asked for wifi but it did not release wifi for us. visitor (only wifi for customers, but as we hadn't finalized the entry yet, it was not possible to connect to the network, which caused embarrassment). We were returning from another country and didn't have a chip in our cell phone yet to use 4G so we needed WiFi. Luckily, we later received great service from the other employee when we asked for help with the TV. Hotel is well located and has a good breakfast but a bit noisy. I would not return to the hotel.

Dear Christine , Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fábio Mota Reception Supervisor

Clean, well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We checked in at ibis after a horrible experience at another hotel. Walking into the room at ibis felt almost like a hug. The staff is very friendly and helpful and the room is a place to actually rest and not worry about the cleanliness.

Dear Ana, We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good short stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

My room was comfortable however the wifi proved to be a problem the entire time. It said your receptionists spoke english but I did not find this to be so. Breakfast was good.

Dear Andrea, We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 783 reviews 9.3/10 Location
  • 1,141 reviews 5.3/10 Room
  • 1,131 reviews 8.1/10 Service
  • 170 reviews 2.7/10 WiFi
  • 773 reviews 6.7/10 Breakfast
  • 535 reviews 7.2/10 Cleanliness
  • 511 reviews 3.7/10 Comfort
  • 289 reviews 4.2/10 Value

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