ibis Florianopolis 3 stars

Customer review rating (ALL Rating) 4.2/5 2,902 reviews

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Description

Hotel extras

  • The ibis Florianópolis hotel is located in one of the best areas in the city.

  • 25-minute drive to the Florianópolis Airport

  • Recently renovated hotel, with a modern and practical design

  • Free WIFI

  • Close to the city's main tourist attractions

Our accommodation(s)

Hotel location

ibis Florianopolis

Av. Rio Branco 37
88015-201 FLORIANOPOLIS
Brazil

GPS:-27.59232, -48.55798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,902 reviews

TripAdvisor Rating  4.0/5  2,520 reviews

Good short stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

My room was comfortable however the wifi proved to be a problem the entire time. It said your receptionists spoke english but I did not find this to be so. Breakfast was good.

Dear Andrea, We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located

Customer review rating 4.5/5

Omar R. Business - Confirmed reviews ALL

Very nice

Dear Rossano Omar , We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fábio Mota Reception Supervisor

Well located, comfortable, friendly staff

Customer review rating 4.5/5

Rachel Solo - Confirmed reviews ALL

The hotel is well located downtown, in walking distance of the bridge. I was able to check in early which I greatly appreciated. The staff were very helpful despite me not speaking Portuguese and them having to understand my Spanish. The room was clean and comfortable, the wifi was good and shower was lovely and hot. Staff regarding breakfast and food bought in the evenings were helpful. I asked for information regarding tours and the staff were also helpful with this after a few tries. A really nice experience for my first stay in Floripa.

Dear Rachel, We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fábio Mota Recepction Supervisor

Upset with bad reception as Accor frequent traveler

Customer review rating 2.0/5

Marco Business - Confirmed reviews ALL

I arrived midnight, receptionist did not pay any attention to my Accor Membership status, asked all info like to book me at that moment when I did my reservation weeks ago snd had all data inserted upon initial reservation. Even a cup of water was charged!! No VIP reception, very upset this time

Dear Marco, Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, Good stay

Customer review rating 4.5/5

Alyne P. N. Solo - Confirmed reviews ALL

Perfect

Dear Alyne, We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 789 reviews 9.4/10 Location
  • 1,197 reviews 5.4/10 Room
  • 1,151 reviews 8/10 Service
  • 213 reviews 2.5/10 WiFi
  • 788 reviews 6.6/10 Breakfast
  • 553 reviews 6.8/10 Cleanliness
  • 302 reviews 4.7/10 Value
  • 190 reviews 3.8/10 Food

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