ibis Florianopolis Hotel 3 stars

TripAdvisor rating 4.0/5 2,417 reviews
ibis Florianopolis
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+ 16 Services
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Room 1

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Children's age

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Hotel extras

  • The ibis Florianópolis hotel is located in one of the best areas in the city.

  • 24-hour bar and reception desk

  • Recently renovated hotel, with a modern and practical design

  • Free WIFI

  • Close to the city's main tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Business center with support staff
  • Copy/print service available

Hotel location

ibis Florianopolis

Av. Rio Branco 37
88015-200
florianopolis
brazil

Tel: +554832160000

Fax: (+55)48/32160001

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    HERCÍLIO LUZ At 14km / 8.7 miles

GPS :-27.592363, -48.558082

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 1 double size bed and an extra bed for a child up to the age of 12.

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Lunch

12:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Florianopolis

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

11,548 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,417 reviews

GREAT EXPERIENCE

Customer review rating 4.1/5

João L. T. L. Solo - 26/11/2019 Confirmed reviews ALL

Staying at Ibis Florianopolis was a very nice experience. The positive point was that the hotel provided breakfast from 4am in order to serve the guests that would be running Floripa Half Marathon 2019. This was a plus of my staying because I was able to get food before a long running. My suggestion of improvements is that there is no plug available close to the bed. There is only one plug in the room and one in the bathroom so if the guest wants to lay in his bed and surf on his mobile at the same time, he is not able cause the plug is far from the bed.

Dear Joao Lucas L., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lorenzo Cruz Gerente Geral Hotel ibis Florianópolis

Descente, reasonably priced hotel in good location.

Customer review rating 4.1/5

Anonymous Solo - 21/09/2019 Confirmed reviews ALL

Clean, safe and convenient location, nice staff; room has minimal amenities, old tv, etc.

Dear Lotte W., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Florianópolis

Nice sta in Florianopolis

Customer review rating 4.1/5

Cristiano M. Business - 19/09/2019 Confirmed reviews ALL

I stayed very comfortable in this hotel

Dear Cristiano M., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Volnei Oliveira - Supervisor Operacional - ibis Florianópolis

Great experience!

Customer review rating 4.1/5

Persio Business - 27/08/2019 Confirmed reviews ALL

It was very good.

Dear Persio We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Volnei Oliveira - ibis Florianópolis

3-Star Hotel, 2-Star Room

Customer review rating 4.1/5

Jonathan Couples - 08/08/2019 Confirmed reviews ALL

Good location, clean and pleasant hotel, good breakfast, very friendly and helpful staff. This is a 3-star hotel, but the room is more like a 2-star. It was clean and the size was adequate. However, the mattress was a bit hard, and there were no drawers for clothing. We had to leave personal items on open shelves. The closet was small and had only 5 hangers - not enough for the clothing of 2 people. Although July and August are chilly months in Florianópolis, there was no source of heat in the room. There was only one wastebasket and it was in the bathroom. So it was apparently intended for disposal of soiled toilet paper, but there was no lid on it to contain odors. Separate from this, the bathroom smelled of urine. The odor was partly covered up with a strong and unpleasant smell of disinfectant. Regarding the breakfast - it was good, but not outstanding. On the first day there were three options for eggs - scrambled, omelet, and quiche. On the second day two options - scrambled and quiche. On the third and fourth days there was only scrambled. Overall, our stay was pleasant, but the room left something to be desired.

Dear Jonathan C., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Florianópolis

Clean, convenient and friendly staff.

Customer review rating 4.1/5

Stavros Couples - 27/07/2019 Confirmed reviews ALL

Highly recommended.

Dear Vicky K., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Florianópolis

My stay was comfortable and met my needs,

Customer review rating 4.1/5

Cristina B. Business - 10/07/2019 Confirmed reviews ALL

Room was impeccably clean! Breakfast has a good cost/benefit ratio. Internet works well.

Dear Cristina Maria B., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Volnei Oliveira - Supervisor Operacional - ibis Florianópolis

Budget

TripAdvisor rating 4.0/5

Caiate Business - 02/07/2019 TripAdvisor review

The hotel stays at a perfect location. In the middle If the city, next to public institutions and the historic center. The dish was frequentely, there was no croassant, bit the breakfast was ok. Wi-Fi was good.

Dear guest, We thank you for your comments following your stay at ibis Florianópolis. It was with pleasure that we received your congratulations and notes. We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our compliments. Regards,

Needs improvement urgently !!!

Customer review rating 4.1/5

Rodrigo C. Business - 29/06/2019 Confirmed reviews ALL

Not good, need improvements urgently. The room card doesn't work properly. The meals at restaurant are not well done. Breakfast needs to be much better. The bed sheet had a terrible smell.

Dear Rodrigo Boter De C., Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lorenzo Cruz General Manager Hotel ibis Florianópolis

Payed twice as agreed by the phone in the day before.

Customer review rating 4.1/5

Henrique F. Business - 23/05/2019 Confirmed reviews ALL

Really bad experience. We called in the day before the arrival (07am.) and the person who attended me at the hotel ignored the fact that the night's attendant, Icaro, said to me one price knowing the day and time that I was arriving and charged me twice as much they told me before. It was to early and I was really tired, thats why I stayed anyway... but we will comeback many times to the city and don't pretend to come back there.

Prezado Sr. Henrique, Agradecemos por ter dedicado o seu tempo para nos escrever a respeito de sua estada no ibis Florianopolis. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo fato queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por isto, a sua opinião é fundamental para nós. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das informações repassadas, toda chegada antecipadaantes das 9am. configura como uma diaria inteira. Temos o day use a paritr das 9am. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança e para isso gostaria de oferecer uma diaria cortesia em sua próxima estada em Florianópolis para tentarmos demostrar que nossa prestação de serviço pode atender as suas expectativas. Queira aceitar os nossos melhores cumprimentos Lorenzo Cruz Gerente Geral Hotel ibis Florianópolis

It was ok

Customer review rating 4.1/5

Rui S. Families - 21/05/2019 Confirmed reviews ALL

OK , little bit disappointed that you overcharged my kid for his breakfast on the second day and that you billed me for a beer i never had

Dear Rui Jorge Ribeiro Dos S., Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lorenzo Cruz Gerente Geral Hotel ibis Florianópolis

Good stay but some issues

Customer review rating 4.1/5

Anonymous Business - 04/05/2019 Confirmed reviews ALL

The good: bed & shower was good. The bad: A/C thermostat wasn't working well, you had to turn off & on multiple times for it to kick up. The parking charges should be charged by the hotel instead of being separate for convenience of the guest. The line at checkout is unnecessary - most modern hotels have 10-second checkout and upfront delivery of bills on the night prior to checkout - these are some steps Accor should take to improve checkout convenience for guests.

Dear Marcelo P., Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, i will work with the Accor team to improve the express check out. Our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lorenzo Cruz General manager Hotel ibis Florianópolis

Nice location and Staff

Customer review rating 4.1/5

Mauricio A. Business - 01/05/2019 Confirmed reviews ALL

The staff is great, location is fantastic. But, the room is old and it is necessary some repair on room. Principally on bathroom.

Dear Mauricio, We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Volnei Oliveira - Ibis Florianópolis

Not as expected !!!

Customer review rating 4.1/5

Rodrigo C. Business - 30/04/2019 Confirmed reviews ALL

The overall quality has been decreased in all aspects.

Dear Rodrigo Boter C., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Volnei Oliveira - Supervisor Opercional - Ibis Florianópolis

OK

Customer review rating 4.1/5

Jossiane Business - 30/04/2019 Confirmed reviews ALL

Dentro do esperado.

Prezada Sra. Jossiane , Agradecemos os seus comentários referentes a sua hospedagem no ibis Florianopolis. Foi com prazer que recebemos seus apontamentos. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço de qualidade. Na expectativa de a acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Volnei Oliveira - Supervisor Operacional - Ibis Florianópolis

Excellent location, good value

Customer review rating 4.1/5

Mario Business - 26/04/2019 Confirmed reviews ALL

The room was simple, but comfortable. The location was perfect for me, close to all the meetings I had scheduled.

Dear Mario Luiz De Souza Da S., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Volnei Oliveira - Ibis Florianópolis

It was a good experience

Customer review rating 4.1/5

Israel S. Couples - 16/04/2019 Confirmed reviews ALL

It was very nice, everything with the room, the hotel, the staff was great, the only thing that I had trouble was with the parking, first because in my opinion was expensive, second because it took to long to get the car

Prezado Israel, Agradecemos os seus comentários referentes a sua hospedagem no ibis Florianopolis. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço de qualidade. Estamos em mudanças na parte do estacionamento para melhorar ainda mais a experiência de nossos hospedes. Quanto ao valor, fizemos uma pesquisa de mercado, e ele atende a região. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Lorenzo Cruz Gerente Geral Hotel ibis Florianópolis

Overnight stay

Customer review rating 4.1/5

Carlos Solo - 12/04/2019 Confirmed reviews ALL

Reasonable priced, well located, Ibis Florianópolis is a good option for overnight stay or for business. Everything about it is OK, not overwhelming good or bad but I wouldn't recommend it on vacation hoping to spend some time at the beaches for which Florianópolis is so well known.

Dear Carlos Henrique , We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lorenzo Cruz Gerente Geral Hotel ibis Florianópolis

Disapointed with the small details

Customer review rating 4.1/5

Anonymous Business - 05/04/2019 Confirmed reviews ALL

Moths on the ceiling, curtains with mould, old towels, Cold soup, and few options of healthy breads in the breakfast.

Dear Edna P., Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lorenzo Cruz Gerente Geral Hotel ibis Florianópolis

A nice surprise

Customer review rating 4.1/5

Sam O. Business - 23/03/2019 Confirmed reviews ALL

More than what we need for a shorr business stay in Florianopolis.

Dear Sam O., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lorenzo Cruz Gerente Geral Hotel ibis Florianópolis
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