Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.6/5 783 reviews

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Novotel Jakarta Mangga Dua Square - Image 1
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Jalan Gunung Sahari Raya No 1, 14420 JAKARTA, Indonesia

Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • 3 Ballrooms for up to 1,000 people

  • 9 min to JIExpo Kemayoran, Ancol, 15 min to Jakarta International Stadium

  • 28 min drive to Soekarno-Hatta Airport and harbour to explore the Thousand Islands

Our accommodation(s)

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Telephone
Fax +62 21 62312900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  783 reviews

Customer review rating 4.5/5

Ismail A. Friends - Confirmed reviews ALL

Always stayed at Novotel Mangga Dua when I visited Jakarta. Strategical location for my program.

Dear Mr. Ismail A., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Novotel Jakarta Mangga Dua Square. We are delighted to know that you had another comfortable stay with us and that our strategic location continues to be your preferred choice whenever you visit Jakarta. It is also truly rewarding to hear that you found great value for money, enjoyed our food, and experienced the warm hospitality of our team. We sincerely appreciate your kind words, especially your comment that you will always stay with us and that all of our staff contributed to making your stay enjoyable. Your recognition is a great encouragement for the entire team to continue delivering memorable experiences. Thank you once again for your trust and loyalty as an ALL – Accor Live Limitless Classic member. We look forward to welcoming you back to Novotel Jakarta Mangga Dua Square for another pleasant stay in the near future. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

Yannick G. Solo - Confirmed reviews ALL

I went there 25 years ago, and the hotel is the same with nice staff

Dear Mr. Yannick G., Warmest Greetings from Novotel Jakarta Mangga Dua Square! Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. It is truly heartwarming for us to know that you returned to Novotel Jakarta Mangga Dua Square after 25 years and still found the same warm hospitality and friendly service from our team. Your kind words are a beautiful reminder of the lasting memories and connections we strive to create for our guests throughout their journeys. As our valued ALL – Accor Live Limitless Platinum Member, we sincerely appreciate your continued trust, loyalty, and support over the years. We are delighted to know that you enjoyed your stay, including the recognition provided as part of your membership benefits. Your perfect score and special appreciation for our entire team mean a great deal to us. We will proudly share your kind words with all team members as encouragement to continue delivering heartfelt hospitality and memorable experiences. We look forward to welcoming you back to Novotel Jakarta Mangga Dua Square again in the future and creating more wonderful memories together. Warm regards, Ratih Adhitya Guest Experience Manager Novotel Jakarta Mangga Dua Square

Customer review rating 4.0/5

Lisa I. Families - Confirmed reviews ALL

The location is in the middle of the city. The room were spacious. Kue lapis legit at breakfast was delicious.

Dear Ms. Lisa I., Warmest Greetings from Novotel Jakarta Mangga Dua Square! Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to know that you and your family had a pleasant experience at Novotel Jakarta Mangga Dua Square. We are pleased to hear that you enjoyed our strategic location, spacious room, and especially the delicious kue lapis legit served during breakfast. Your appreciation means a lot to our team and encourages us to continue providing memorable experiences for our guests. As our valued ALL – Accor Live Limitless Gold Member, we sincerely appreciate your trust and loyalty. We are happy to know that you enjoyed the recognition provided during your stay and the benefits of your membership. We also truly value your feedback regarding areas where we can further improve. Your comments are important to us as we continuously strive to enhance our facilities and services to provide an even better experience for our guests. We look forward to welcoming you and your family back to Novotel Jakarta Mangga Dua Square for another enjoyable stay in the future. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

Dian N. Families - Confirmed reviews ALL

I had a wonderful stay, the service was excellent from the moment I arrived. A special thank you to Pak Farhan, Mas Dave, Mas Hilton & Mas Haikal for his exceptional hospitality. The room was comfortable and spacious. Breakfast was fantastic with a great selection. Overall satisfied with our stay and would love to come back again.

Dear Ms. Dian N., Warmest Greetings from Novotel Jakarta Mangga Dua Square! Thank you for taking the time to share your wonderful feedback and for being a valued ALL – Accor Live Limitless Classic member. We truly appreciate your loyalty and are delighted that you chose to stay with us through the ALL Accor App. We are thrilled to know that you and your family had such a memorable experience. It is especially rewarding to hear that our team made a positive impression from the moment you arrived. Your kind recognition of Pak Farhan, Mas Dave, Mas Hilton, and Mas Haikal for their exceptional hospitality has been shared with them, and they will be delighted to know they helped make your stay special. We are also pleased that you enjoyed your comfortable and spacious room, as well as our breakfast with its great selection. Receiving perfect scores across all aspects of your stay is truly encouraging and inspires us to continue delivering exceptional experiences for all our guests. Thank you once again for your continued trust and loyalty as an ALL member. We look forward to welcoming you and your family back to Novotel Jakarta Mangga Dua Square for another memorable stay. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 4.5/5

Afrisia P. P. Families - Confirmed reviews ALL

Clean and comfortable place, the swimming pool is ok

Dear Ms. Afrisia P. P., Warmest Greetings from Novotel Jakarta Mangga Dua Square. Thank you for taking the time to share your feedback following your recent family stay with us. We are delighted to know that you found our hotel clean and comfortable, and that you enjoyed our swimming pool. It is also wonderful to hear that our breakfast, team, and other facilities contributed positively to your overall experience. We sincerely appreciate your comments regarding the WiFi connection. Please accept our apologies for the inconvenience caused by the slow internet speed. Your feedback has been shared with our IT teams for further review and improvement, as providing a reliable internet connection is important to our guests' comfort. Thank you once again for your valuable feedback and recommendation. We truly look forward to welcoming you and your family back to Novotel Jakarta Mangga Dua Square for an even better experience in the future. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Other web-users rate our hotel

  • 408 reviews 8.8/10 Location
  • 1,122 reviews 8.5/10 Room
  • 1,350 reviews 9.1/10 Service
  • 10 reviews 7.1/10 WiFi
  • 647 reviews 8.9/10 Cleanliness
  • 383 reviews 8.7/10 Breakfast
  • 152 reviews 9.7/10 Pool

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