Novotel Sydney International Airport 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,692 reviews

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22 Levey Street, 2205 WOLLI CREEK, Australia

Description

Hotel extras

  • 2-minute drive from Sydney International Airport, ideal for business and leisure travelers.

  • 11 meeting spaces, suited for events from banquets to cocktail functions for up to 400 guests

  • On-site dining at The Marke Kitchen & Bar, open for breakfast, lunch, dinner, and drinks.

  • Convenient on-site parking and paid return shuttle to Sydney Airport.

  • Enjoy 24/7 reception and room service at your convenience.

Our accommodation(s)

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Hotel location

Novotel Sydney International Airport

22 Levey Street
2205 WOLLI CREEK
Australia

GPS:-33.934074, 151.156647

Telephone
Fax +61 2 9518 2002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Marke Kitchen

The Marke Kitchen opening hours: Breakfast: 05:30 - 10:00 | Lunch: 11:00 - 16:30 | Dinner (Sun-Mon): 17:00 - 22:30 | Dinner (Tues-Sat): 17:00 - 21:00

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,692 reviews

TripAdvisor Rating  3.8/5  2,465 reviews

Customer review rating 4.5/5

Jennifer S. Couples - Confirmed reviews ALL

Perfect stopover to head to airport for a midday flight. Had everything we needed.

Dear Jennifer S., Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that our facilities met your needs for your stopover before your midday flight. We look forward to welcoming you back in the future. Best regards, Novotel Sydney International Airport

Customer review rating 5.0/5

Peter M. Couples - Confirmed reviews ALL

Convenient location, wonderful staff, great food in the restaurant, I will make this the destination to stay when in Sydney

Dear Peter M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our convenient location, comfortable accommodations, and excellent staff. It is our pleasure to serve you, and we look forward to welcoming you back during your next visit to Sydney. Best regards, Novotel Sydney International Airport

Customer review rating 3.5/5

Chantelle W. Families - Confirmed reviews ALL

We stayed here overnight before catching a flight. I was disappointed to see very obvious stains on the sheets of one of the beds in our rooms. The bathrooms also need a good bleaching as the mold growth was very unappealing.

Dear Chantelle W., Thank you for sharing your feedback regarding your recent stay. We regret that the cleanliness of your accommodations did not meet your expectations. Your comments regarding the bedding and bathroom conditions are important to us, and we will be sure to address them with our housekeeping team. Kind Regards Novotel Sydney International Airport

Customer review rating 4.0/5

Gerry P. Couples - Confirmed reviews ALL

Our only criticism would be that we were asked if we wanted a shuttle to the airport which we said yes. We weren’t informed of the cost which was in our opinion double that of a uber or taxi. We were charged this on check out and the shuttle was already booked so it was too late to cancel.

Dear Gerry P., Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel clean, comfortable, and our staff friendly. However, we regret any inconvenience caused by the shuttle service pricing and communication. We strive to ensure that all aspects of our services are clearly explained to our guests. Your feedback is invaluable in helping us improve our guest experience. Thank you once again for sharing your thoughts. We hope to welcome you back in the future. Sincerely, Novotel Sydney International Airport

Customer review rating 2.0/5

Michael F. Business - Confirmed reviews ALL

In short, the welcome gift was appreciated What was exceptionally poor was my welcome at check in, the front desk person was on the phone, when he finished he gestured me over, didn't say hello, just asked for my name and credit card, told me i was on the 9th floor and that was it, i said it was a poor check in and he said i had a welcome gift in my room. That's not what i was referring to, it was a cold transactional check in, not what im used to from the hotel as a regular. It was just very disappointing

Dear Michael F., Thank you for taking the time to share your experience. We appreciate your kind words regarding the welcome gift; however, I am disheartened to learn about your check-in experience. It is our aim to provide a warm and engaging welcome to all our guests, and I regret that this was not reflected during your visit. The interaction you described does not align with our standards for guest service, especially for our regular patrons. We value your feedback as it helps us identify areas for improvement. Please know that your concerns will be taken into consideration as we continue to enhance our guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Novotel Sydney International Airport

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Other web-users rate our hotel

  • 1,315 reviews 9.2/10 Location
  • 1,801 reviews 6.2/10 Room
  • 1,783 reviews 8.4/10 Service
  • 16 reviews 8.7/10 WiFi
  • 712 reviews 6.3/10 Food
  • 615 reviews 5.7/10 Cleanliness
  • 390 reviews 4.9/10 Value
  • 366 reviews 8.4/10 Breakfast

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